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Applied Technology Innovations Specialist
Olsson 4.7
Technical specialist job in Omaha, NE
Lincoln, NE; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Springfield, MO ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
The Applied Technology Innovations Specialist will be dedicated to support and lead Innovation & Technology for Technical Teams. The Specialist will partner closely with subject matter experts from both Technical Teams and current Applied Technology experts to evaluate, define, and deliver innovative ideas originating from our Technical Teams. This position ensures solutions are thoughtfully designed, effectively executed, fully integrated into existing environments, and scalable across the organization.
_We have one current opening and will consider candidates being based out of our Omaha, NE, Lincoln, NE Overland Park, KS, Oklahoma City, OK or Springfield, MO offices._
**Primary Duties and Responsibilities**
+ Lead the Technical Team's Everyday Innovation Ideas, serving as the lead project manager.
+ Oversee all phases of the technology lifecycle: Discovery, Design, Development, Deployment, and Operations.
+ Collaborate with Business Owners and Stakeholders to define problem statements, evaluate solutions, and assemble project teams.
+ Assess solution pathways by determining whether to build internally or buy third‑party technology.
+ Ensure alignment and integration with existing technology ecosystems, workflows, and governance standards.
+ Partner with the appropriate team members to design and develop solutions.
+ Coordinate with IT to deploy, test, and monitor new solutions.
+ Work with teams to establish support models, operational ownership, and long‑term sustainability of solutions.
_We have one current opening and will consider candidates being located out of our Omaha, NE, Lincoln, NE, Overland Park, KS, Oklahoma City, OK, and Springfield, MO offices._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong organization skills and project management skill set
+ Background in engineering, design, or related technical disciplines.
+ Associates Degree in Computer Science, Design Technology or Computer Aided Drafting preferred
+ Minimum 10 years experience of working in IT systems, operations, workflows, and integrations.
+ Maintain a high level of quality and accuracy in all reporting, analysis, documentation, and performance data.
\#LI-DD1
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
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At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo.
We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction.
Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff.
Kidwell Core Values
At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence.
What You'll Do-
* Provide the first line of technical support on site for our clients.
* Perform customer service duties, including remote, telephonic, and onsite support.
* Respond to inquiries from users and help resolve both software and hardware problems.
* Assist in scheduling and dispatch of technicians and engineers.
* Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner.
* Assist in maintaining documentation for internal and external networks.
* Provide accurate and timely logging of problems and resolutions in appropriate systems.
* Deploy PC's and other IT equipment, as needed.
* Assist with inventory tracking.
* Help with tools and scripting within our tool set.
Do You Have What it Takes?
* Excellent problem-solving skills
* Must be self-motivated.
* Extensive knowledge of PC hardware and software
* Experience in Windows OS (Windows 10/11)
* Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022)
* Basic understanding of LAN / WAN technologies
* Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users.
* Ability to thrive and help foster a positive team environment.
* Ability to multitask; prioritize and accomplish all given tasks in a timely manner.
* Escalate problems to appropriate teams where needed.
Position Suggested Requirements:
* Bachelor's or Associate's Degree in related field or equivalent experience required
* 2+ Years Service Desk experience or equivalent troubleshooting experience
* CompTIA A+, Microsoft MTA preferred, but not required
This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.
$33k-43k yearly est. 38d ago
PC Support Technician
Integrated Resources 4.5
Technical specialist job in La Vista, NE
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Position: PC Support Technician
Location: La Vista, NE
Duration: 1 year
Job Description:
• This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift.
• Business Casual Dress
Main Responsibilities:
• Provides basic troubleshooting assistance and ticket resolution for personal computer users.
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
• Recommends hardware solutions regarding personal computers in assigned areas.
• Assists with computer studies, projects, and implementation of policies throughout area of assignment.
• Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
• Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills.
• Ability to operate computer peripherals including monitors, printers and scanners.
• High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion
Qualifications
• Basic printer troubleshooting and Windows 7 experience
Additional Information
Kind Regards
Sachin Gaikwad
Technical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I
Direct Line : 732-429-1920
Board: 732-549-2030 - Ext 301
$45k-65k yearly est. 60d+ ago
PC Support Technician
360 It Professionals 3.6
Technical specialist job in Omaha, NE
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Title: PC Support Technician
Location: Omaha, NE
Duration: Long Term (2 Years+) / Full Time
Job Description :
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
Be the first point of contact for the end users for all technical issues/ service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
Provide Voice based and remote Technical Support to end users for all standard desktop issues
Resolve /troubleshoot, resetting password etc
Desired Skill Sets:
Fluent in Spoken English Language
Strong written English and interpersonal skills
Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's
Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.
Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems
Additional Information
Thanks | Preeti Nahar | Sr. Talent & Client Acquisition Specialist | 360 IT PRO Solutions.|510-254-3300 Ext 825
$31k-51k yearly est. 3h ago
Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Omaha, NE
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2 calls per day in this territory
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 3h ago
Tier 2 Help Desk Support Engineer
All Copy Products 3.4
Technical specialist job in Omaha, NE
Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technicalspecialists who enjoy workng in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions.
*****************
Help Desk Support Engineer
Due to expansion we are currently seeking a Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support, and on site client support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidates must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers.
Essential Responsibilities:
Provide a wide range of technical support to a large client base
Resolve support requests professionally and efficiently
Work with our internal engineering team on escalated issues
Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages
Create and maintain knowledge base documentation
Install, test and configure new computers, servers, software, printers and network equipment
Complete proactive and reactive maintenance of servers and workstations remotely.
Contribute to a highly-productive team environment.
Knowledge/Skills Required:
PC and Mac support
Active Directory management
Proficient in Microsoft Office, Exchange and Office 365
Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.)
Windows Server 2008 and 2012 support
Basic computer security concepts
Knowledge base management
Education/Experience Required:
Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred
Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred
A+ , Net +, Sec + certification preferred
Work environment:
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Benefits and Perks:
Pay rate- $25-$35 per hour or higher based on credentials and experience.
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP)
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Career growth and learning opportunities
…and so much more!
Other reasons why you should join our team:
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
•Team Lead, Supervisor and Management for our various departments
•Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
•Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
#jp2
$25-35 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Council Bluffs, IA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 21d ago
Technical Support Analyst
AGP Grain Marketing 4.5
Technical specialist job in Omaha, NE
Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration.
What You'll Do
As a key member of our IT team, you'll:
Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely.
Manage user accounts, groups, and directories with a security-first mindset.
Handle Microsoft Exchange administration and support Office 365 users.
Recommend and implement system upgrades to improve performance and efficiency.
Partner with IT Purchasing to meet hardware/software needs.
Serve as a liaison with Network Services to troubleshoot and resolve technical challenges.
Stay in sync with leadership about potential issues and solutions.
Travel as needed to company facilities to provide direct technical support.
Rotate on-call once per month for one week.
Report in-office starting at 7:00am daily with some flexibility.
What You Bring
3-5 years of hands-on technical support experience.
Deep knowledge of Windows 10 and 11 in a business environment.
Proficiency with Microsoft Office 365 and Active Directory.
Excellent communication and customer service skills.
A self-starter mentality with the ability to manage multiple priorities.
Associate's or Bachelor's degree in IT (or equivalent experience preferred).
Willingness to travel overnight when needed.
You're a Great Fit If You
Love solving tough technical problems.
Communicate clearly and confidently-verbally and in writing.
Are proactive, organized, and can work independently or with a team.
Understand business systems and know how IT fits into the big picture.
Why Join Us?
Work with a collaborative and supportive IT team.
Take ownership of meaningful projects.
Travel to different facilities and grow your tech exposure.
Who We Are
At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started.
Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including:
100% Employer-Funded Pension Plan - We're thinking long-term, just like you.
401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match.
Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period!
Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs.
Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance.
Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most.
Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community.
Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.
$31k-58k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical specialist job in Omaha, NE
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$32k-43k yearly est. 60d+ ago
Technical Support Specialist - Graduate Program
Claas of America
Technical specialist job in Omaha, NE
Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales
MUST BE ELIGIBLE TO WORK IN THE U.S.
CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields.
Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!
Your role on our team:
The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad.
Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or TechnicalSpecialist, or other suitable position within North America.
• Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations;
• Regularly prepares and presents detailed technical reports of product performance and reliability issues to management.
• Assists with completion of Product Improvement Programs and Campaigns as requested.
• Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s).
• Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis.
• Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager.
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
• Demonstrates regular and punctual attendance at the assigned work location.
Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required
o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible.
Your profile:
• Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus
• Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred.
• Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred.
• Ability to analyze agricultural equipment performance issues and quickly identify resolutions.
• Excellent technical communication skills in both written and oral form with excellent interpersonal skills.
• Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools.
• Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required.
Full-time Benefits Package Include:
Premium free health, vision, short-term disability, and long-term disability;
Competitive rate dental plans;
Competitive paid time off;
401(k) with a generous company match;
Retirement Readiness Program;
Company-Paid Life Insurance;
Flexible Spending Accounts;
Dependent Care Resources Program;
Tuition Reimbursement;
Employee Assistance Program, including mental health;
Wellness Programs including weight loss, diabetes management, and high blood pressure management;
Legal & Financial Services;
Fun & Safe Environment
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Michelle Schefcik
CLAAS of America Inc.
***************************
Here you can gain exciting insights into the international working world of our family-owned company:
Instagram | LinkedIn
$34k-56k yearly est. Easy Apply 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical specialist job in Lincoln, NE
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$34k-56k yearly est. 54d ago
IT Support Specialist
RDG Planning and Design 3.9
Technical specialist job in Omaha, NE
Not everyone enjoys spending their workday solving tech problems - fixing the glitches, guarding the servers and patching software vulnerabilities. But you do...
Not everyone enjoys making sure the invisible digital infrastructure that designers use is running smoothly as they design great places for our communities. But you do...
If you're the “you” we're talking about here, then we highly encourage you to apply for IT Support Specialist position. In addition to having a deep knowledge of all things IT, the ideal person for this job enjoys building relationships with a great team and possesses a passion for continual learning.
Essential Job Functions:
Serve as the first line of support for end-users via phone, email, chat, or ticketing system.
Order, inventory, install, and troubleshoot Microsoft Windows, Apple, and various mobile devices.
Quickly learn new software applications, providing support and training to staff as needed.
Multitask effectively while prioritizing multiple incoming requests.
Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience.
Understanding of cybersecurity basic best practices.
Work on-site in an office environment.
Requirements
Ability to research, diagnose, and resolve both hardware and software issues. Strong understanding of computer networking and security best practices.
Advanced knowledge of Windows 11 operating systems.
Builds long-term relationships with team members through positive customer service
A continuous learner who constantly looks at how they can improve themselves and the firm
Experience installing and managing software through ManageEngine Desktop Central, preferred.
Troubleshooting experience with: Adobe Creative Cloud, Autodesk products, Bluebeam, Fortinet, Newforma, Microsoft 365, Power BI, VMware, Zoom, preferred.
Experience setting up TVs/displays and operating 3D printers, preferred.
Education and Experience:
Associate degree or higher in an IT-related field.
Two or more years of professional experience in an IT helpdesk or technical support role.
Travel occasionally, approximately once per month.
Location: Omaha, NE
$47k-58k yearly est. 60d+ ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Technical specialist job in Offutt Air Force Base, NE
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 34d ago
IT Service Technician
Govcio
Technical specialist job in Lincoln, NE
GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lincoln, NE and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
**Responsibilities**
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
+ Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
+ Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
+ Recommend systems modifications to reduce user problems.
+ Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
+ Install operating system patches, upgrades etc. via SCCM Software Center
+ Provide remote support services for telework/home users.
+ Help ensure user applications work over VPN and/or Citrix.
+ Manage user relocation requests.
+ Ensure devices are properly encrypted.
+ Local On-Site Cabling.
+ Provide on-site support for enterprise groups such as the network and security operation centers.
+ Restart network equipment, including switches and routers as directed by enterprise networking.
+ Replace defective network equipment.
+ Wireless Services
+ Assist users with mobile communication devices.
+ Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
+ Asset Inventory Support
+ Assist with physical inventory as needed.
+ Assist with receiving and receipting property.
+ Disposal Preparation Support
+ Process computer equipment for disposal.
+ Ensure disposal policies are properly employed.
+ Ensure all devices are fully wiped of information before leaving the facility.
+ Video Conferencing and Audio/Video O&M
+ Troubleshoot system problems.
+ Work with support staff for remote troubleshooting and repairs.
+ Assist in setting up presentation devices and video conferencing units.
+ Support pre/post application releases.
+ Gather analyze, and report end-user support trends.
+ Assist tier 1 Service Desk with answering user calls.
+ Other duties as assigned.
**Qualifications**
Required Skills and Experience
+ High School with 0-3 years (or commensurate experience)
+ US Citizen
+ High degree of technical proficiency
+ Excellent problem-solving skills and analytical abilities
Preferred Skills and Experience
+ Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
+ Certification in Microsoft Operating Systems
+ Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
+ CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA SecurityClearance Required:
Must be able to obtain and hold a Public Trust Clearance.
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $53,040.00 - USD $53,040.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-NE-Lincoln_
**ID** _2026-7447_
**Category** _Information Technology_
**Position Type** _Full-Time_
$53k yearly 7d ago
Information Technology Support Specialist - 2nd Shift
Lozier Corporation 4.7
Technical specialist job in Omaha, NE
ABOUT LOZIER
Headquartered in Omaha, Nebraska, with facilities across the U.S., Lozier Corporation is the leading manufacturer of products used by retailers in stores and warehouses, with a vision to be operationally excellent in support of retail's present and future. Retailers have relied on our quality products and service for more than 65 years.
BENEFITS AND SCHEDULE
Company bonus potential.
PTO (Paid Time Off) plus paid holidays.
Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment).
Onsite Health Clinic.
401(k) with employer match.
Employee Assistance Program.
Educational Assistance Program.
Career Development Programs.
Casual dress.
Monday thru Friday schedule, additional limited off hour calls as needed to provide support across three shifts.
POSITION SUMMARY:
The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1.5 or 2 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities.
ESSENTIAL JOB FUNCTIONS
Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success.
Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment.
Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions.
Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing.
Create, review, and maintain work instructions and document processes.
Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts.
Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates.
Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement.
Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner.
Provide weekend and holiday remote coverage of the service desk.
Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
Ability to work and interact well with others.
JOB QUALIFICATIONS
Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired.
Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Active pursuit of relevant certifications can be considered in lieu of experience.
Required Skills
Demonstrate a sense of urgency, motivation, initiative and accountability.
Ability to multitask, evaluate and set priorities.
Intermediate technical ability in the area of computer software, hardware and mobile devices.
Good verbal/written communication, both in person and over the phone.
Excellent customer service skills.
Efficient, effective, and creative problem solving skills.
Ability to work effectively with tight deadlines and changing priorities.
Strong time management skills and ability to keep issue tracking tickets up to date.
Preferred Skills
Microsoft Windows Certifications.
CompTIA Certification.
Cloud technology
Atlassian Suite (Jira, Confluence, etc.)
Microsoft 365 fundamentals.
SPECIAL DEMANDS
Ability to lift up to 50lbs and push/pull up to 25lbs on occasion.
Ability to bend/squat/reach/climb on occasion.
On call after hours.
Ability to travel to other locations.
The above is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.
$31k-41k yearly est. Auto-Apply 56d ago
IT Help Desk Specialist
Duncan Aviation 4.8
Technical specialist job in Lincoln, NE
The IT Help Desk Specialist receives and responds to users' calls and e-mails regarding software and hardware related issues on IT systems. This position creates Help Desk tickets and resolves tickets or gathers information and places tickets in the queue for resolution by other IT team members; works with vendors for quotes on hardware and software purchases; and contributes to successful completion of IT team objectives.
Essential Job Functions
* Provides Help Desk support via phone, e-mail, and personal interaction to PC users for a variety of desktop software products (e.g. Microsoft Windows, Microsoft Office, Office 365, Aircraft Maintenance Manuals and AS400 for Windows). Resolves issues or coordinates with vendors, assigned software developer or other appropriate IT team members to resolve issues. Monitors user issues to identify trends. Edits Knowledgebase to ensure history of issue resolutions.
* Monitors the IBM mid-range systems by responding to system messages, rerouting batch job queues and print queues for efficient operation, performing system cleanup, etc. Maintains job scheduler and user menu access.
* Maintains hardware and software inventory databases and coordinates the removal and/or disposal of old equipment.
* Works with vendors to obtain quotes and order hardware and software. Monitors leasing schedules for accuracy and requests corrections as necessary.
* Provide cell phone/smartphone support; including new phones, upgrades, Duncan Aviation related App support and basic troubleshooting.
* Monitors Help Desk tickets and provides effective coordination with technicians through evaluation and prioritization of tickets to ensure timeliness of IT requests.
* Completes basic requests for installing, configuring, and optimizing software and PC hardware.
* Processes user security changes for systems, including new user setup, changes for existing users, administering security groups, etc. Monitors security software notifications and responds appropriately after research and/or analysis.
* Performs other related duties as assigned by management.
Job Specific Requirements
* Licenses/Certificates: Valid driver's license and acceptable driving record
* Attendance: Regularly scheduled attendance required; on-call rotation
* Physical: Routinely lifts up to 50 lbs.; reads small print; repetitive motion; tolerates working in confined spaces and heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
* Environmental: Tolerates working in extreme temperatures and noisy environments
Education and Experience
* High School graduate or equivalent required
* Associates degree in a computer-related field preferred
* Minimum one year PC technical support and installation experience, specifically Microsoft Windows and Office, required; experience working with Microsoft O365, networking and IBM mid-range operations preferred
* Proficiency with a variety of PC Hardware
Available Benefits
* Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
* Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
* Plan for your medical needs with a Health Savings Account (employer and employee contributions).
* Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
* Enjoy Duncan Aviation's On-Site Fitness & Health Clinics at the MRO locations
* Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.
Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled
$30k-39k yearly est. 23d ago
Tech Support Analyst
Global Channel Management
Technical specialist job in Omaha, NE
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Education & Experience
? Bachelor?s degree in computer science,
information systems, or a related field and four years of work-related
experience or an equivalent combination of education and experience
? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills
? Knowledge of the latest technologies obtained by attending training and conferences
?
Standing, walking, crouching, bending as necessary in the movement of
PC peripherals, such as desktops, printers, etc. with moderate lifting
of approximately 25 pounds (desktop support only)
Technical Skills (Desktop Support):
Microsoft Platforms: Advanced
Intel-based PCs: Advanced
Microsoft Office: Intermediate
Hardware and OS Mgmt: Advanced
Windows Technologies: Intermediate
Networking Technologies: Intermediate
Software Evaluation: Intermediate
Troubleshooting: Advanced
Technical Skills (Infrastructure Services):
Windows NT 4: Intermediate
Distributed Processing: Basic
SQL Server: Basic
Network Administration: Basic
COMTI: Basic
IP (Internet Protocol): Intermediate
NT Networking: Intermediate
SAN (Storage Area Network): Intermediate
MTS (Microsoft Transaction Server): Intermediate
Technical Skills (Data Security):
Internet Computing: Basic
Mainframe Computing: Basic
Schematic Architecture Design: Basic
Data Access and User Administration: Intermediate
Data Security: Basic
Development Req/ Def: Being Developed
Information Security Tech: Basic
Network Security: Being Developed
Security Risk Management Basic
Systems Security & User Admin: Intermediate
Systems Security & Maintenance: Intermediate
Systems Security Policies & Procedure: Intermediate
Systems Security Testing & Auditing: B
Additional Information
$20/hr
12 MONTHS
$20 hourly 60d+ ago
Service Desk / Help Desk Analyst
Paradigminfotech
Technical specialist job in Omaha, NE
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
JOB DETAILS:
Position: Service Desk / Help Desk Analyst
Location: Omaha, NE
Duration: Long Term (1 Years+) / Full Time
JOB DESCRIPTION:
2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment
Be the first point of contact for the end users for all technical issues/ service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
Provide Voice based and remote Technical Support to end users for all standard desktop issues
Resolve /troubleshoot, resetting password etc
Desired Skill Sets:
Fluent in Spoken English Language
Strong written English and interpersonal skills
Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint)
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Experience in Troubleshooting Desktop / Laptop / Printers / Scanners / PDA's / iPad / iPhone/ Peripherals / Generic PC Software's
Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success.
Mist have prior experience in managing service desk support and knowledge of a industry leading service desk management tool/Ticketing systems
Thanks & Regards
ASHOK KUMAR
Sr. Lead / IT Recruiter
Paradigm Infotech
Call : ************
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$29k-42k yearly est. 2h ago
Technician, Student Support Program Instructional Tech
Lincoln Public Schools Ne 4.6
Technical specialist job in Lincoln, NE
The Student Support Program is seeking a full-time instructional technician with a growth mindset to work with high school students in grades 9-12 and implement restorative methods and practices with all students. The teaching assignment will include using APEX for grades 9-12 and supporting students in the curricular areas of English, math, science, and social studies. The candidate should have the ability to build strong relationships with students, have effective communication skills, be committed to supporting students both behaviorally and academically, and be flexible in an ever-changing environment.
The Student Support Program is part of the Student Services department and it is an opportunity for students in both middle and high school to continue their academic progress during long-term suspensions, expulsions, or times of transition in a smaller, more structured environment. While not a specified program for behavior, some students do exhibit challenging behavior. However, through a structured, predictable, and safe environment, our students are able to find a great deal of success which will give them the opportunity to be able to return to a traditional school setting and make more positive choices.
Work days M-F
Hourly Pay Rate $20.12
This position is subject to a veterans preference.
Job Description: SSP Instructional Tech
How much does a technical specialist earn in Bellevue, NE?
The average technical specialist in Bellevue, NE earns between $36,000 and $98,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Bellevue, NE
$60,000
What are the biggest employers of Technical Specialists in Bellevue, NE?
The biggest employers of Technical Specialists in Bellevue, NE are: