Nurse Educator for Nurse Externs and PCTs
Technical Specialist Job 45 miles from Charlotte
Introduction
Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Mission Hospital have the opportunity to make a real impact. As a Nurse Educator for Nurse Externs and PCTs you can be a part of change.
Benefits
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) Nurse Educator Nurse Externs and PCTs. We want your knowledge and expertise!
Job Summary and Qualifications
The Clinical Professional Development Educator enhances professional practice and the provision of quality patient care by providing evidence-based quality educational programs and activities that promote professional competency for nursing, inter-professional, and non-licensed clinical staff at the assigned facility.
In this role you will:
Participates in the development, coordination, managing, facilitating, conducting, and evaluating of onboarding and orientation programs for nursing and other healthcare personnel.
Provides orientation/onboarding programs to promote employee retention.
Collaborates with the Director of Clinical Professional Development to adjust the program based on evaluation results.
Participates in the development, coordination, and management of facilitating, conducting, and evaluating competency.
Designs and identifies educational activities to address practice gaps for identified target audiences, including licensed and non-licensed healthcare personnel, in alignment with HCA and division clinical education request and development processes.
Develops activities to achieve specific outcomes related to identified deficits or opportunities for improvement in knowledge, skill and practice. Plans educational content delivery that encourages learner engagement.
Promotes and integrates the EBP in order to continuously improve practice. Conducts, encourages, facilitates, and/or participates in research, EBP, and QI in patient care settings.
Identifies and develops strategies to facilitate a continuous process of maturation through lifelong learning.
Utilizes novice-to-expert continuum when developing staff. Identifies and provides opportunities for skill enhancement and mastery.
What experience and education is needed for this role:
Bachelor's Degree in Nursing, Healthcare Administration or other clinical field Required
Master's Degree in Nursing, Healthcare Administration or other clinical field Preferred
3+ years' experience in an acute care setting Required
2+ years' experience in clinical education Preferred
Currently licensed as an RN in the state of practice or has an active compact state license in accordance with law and regulation Required
Basic Life Saving (BLS) Required
HealthTrust Supply Chain is a critical part of HCA Healthcare's strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Nurse Educator Nurse Externs and PCTs opening. Submit your application today and help advance the practice of nursing.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
htce-afhp
Immunology Technical Lab Specialist in North Carolina (ASHI Cert Required)
Technical Specialist Job In Charlotte, NC
I have an awesome Technical Lab Specialist role available near Charlotte, North Carolina!
Details - Full-time and permanent - Shift: Days
- Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- College degree
- ASHI cert
- Prior experience
- Min of 4-5 years of histocompatibility, HLA, and Flow cytometry experience. Team Lead or Lead Tech experience required. Experience with software systems EPIC or Histotrack preferred.
Click apply or email your resume to /call or text ! You can also schedule a time to chat here -
REF
Compressed Air Service Technician Training Specialist
Technical Specialist Job In Charlotte, NC
LHH Recruitment Solutions is seeking a skilled Compressed Air Service Technician Training Specialist to join a rapidly growing company in the compressed air systems industry. This role will be responsible for developing and delivering technical training programs for compressed air systems, encompassing installation, maintenance, troubleshooting, and repair. The Training Specialist will lead both hands-on and classroom training sessions, designed for both new and experienced technicians, ensuring proficiency in maintaining diverse compressed air equipment from various industrial brands. This role requires strong communication skills, comprehensive industry knowledge, and the ability to conduct impactful training in both classroom and lab environments. Direct industry experience is required.
Location: Charlotte, NC (with up to 50% travel)
Key Responsibilities:
Training Delivery and Curriculum Development
Conduct in-depth training on troubleshooting and maintaining rotary screw and centrifugal compressors, air dryers, and control systems.
Lead classroom and lab-based training sessions using a variety of materials and adult learning methods.
Mentor junior technicians, collaborate with cross-functional teams, and align training programs with strategic business objectives.
Continuously refine training instructions and procedures to support technician development.
Track and report on training KPIs, including time-to-billable status and efficiency improvements, to ensure alignment with business goals.
Collaborate with internal and external resources to enhance the company's technician training program.
Training Program Management
Review and facilitate technical training materials (manuals, PowerPoints, certification exams) and maintain a quarterly and annual training calendar for technician development.
Conduct certification exams and manage training evaluations for new hires over their first 120 days.
Coordinate logistics for off-site training sessions as required, and annually update training curricula to meet industry needs.
Business and Process Optimization
Provide market insights by interacting with other industry leaders, and develop training proposals and marketing materials for customer-facing teams.
Work with cross-functional teams on customer training initiatives, presenting program outcomes at executive meetings, and supporting special projects as needed.
Partner with Service leadership to identify revenue-generating opportunities through service training for key accounts.
Reporting and Data Management
Regularly report on training metrics, including certification rates, training costs, and time-to-billable status, with comprehensive evaluations for each certification level.
Track program outcomes and present key insights to the executive team to ensure informed decision-making.
Qualifications:
Experience: Extensive hands-on experience with compressed air systems, specifically rotary screw and centrifugal compressors. Prior field service technician experience is required.
Training Skills: Strong leadership, communication, and training facilitation skills are essential.
Technical Proficiency: Familiarity with multiple brands, including Quincy, Kaiser, Ingersoll Rand, Gardner Denver, Blake & Pendleton, ElGi, Pattons, Atlas Copco, Universal Air, and others.
Industry Knowledge: Must have 100% industry experience, with a preference for experience with diverse compressor types beyond a single brand.
Technical Skills:
Proficiency with Microsoft Office Suite for training material development and reporting.
Role Highlights:
Report directly to the Head of Learning & Development, an innovative and supportive leader committed to growth and development.
Corporate culture is fast-paced and entrepreneurial, with affiliate brands maintaining a close-knit, personalized work environment.
Offers growth potential within a fast-expanding, employee-owned company backed by a major private equity firm.
Compensation and Benefits:
Base Salary: $80,000-$115,000
Benefits: Comprehensive package including employee ownership program, available upon request.
Additional Requirements:
Criminal background check and drug screening are required.
Dress Code: Business casual.
Work Environment: Cubicle workstation.
IT Support Specialist
Technical Specialist Job In Charlotte, NC
An IT Specialist with a focus on networking and infrastructure plays a pivotal role in ensuring the smooth operation of an organization's IT infrastructure, particularly concerning networking, Azure cloud computing, Cisco Storage Server, switches, and TCP/IP. They provide technical assistance and support to computer systems, software, and hardware, with a strong emphasis on resolving networking-related issues and maintaining network security. This is an on-site position requiring up to 20% travel.
Job Responsibilities:
Diagnosing and resolving technical issues related to hardware, software, and network systems, with an emphasis on networking components such as Cisco switches and TCP/IP configurations.
Assisting end-users by responding to inquiries and providing technical support, particularly in troubleshooting network connectivity problems and Cisco-related issues.
Installing, configuring, and maintaining computer hardware, software, and peripheral devices, ensuring compatibility and security with a focus on networking requirements.
Monitoring and maintaining virtual servers as part of the VMware Hypervisor environment, with a focus on network performance and connectivity.
Performing routine maintenance tasks such as system backups, software updates, and security patches, with special attention to network security measures.
Conducting training sessions or creating user guides to educate employees on network protocols, hardware devices, and IT policies.
Documenting and tracking customer issues, resolutions, system configurations, and troubleshooting steps, particularly focusing on network-related incidents.
Creating and maintaining knowledge base articles and technical documentation related to networking infrastructure for future reference and troubleshooting purposes.
Implementing and enforcing security protocols to protect the organization's network and data from potential threats, including monitoring network activity and implementing access controls.
Collaborating with other IT professionals to address complex technical issues and implement network improvements.
Monitor network performance, security, and implement measures to ensure optimal functionality.
Provide onboarding support to new users and address ongoing software and hardware issues in a timely manner.
Document network configurations, changes, and troubleshooting steps for future reference.
Maintain inventory of IT assets and assist with procurement as needed.
Stay updated on industry trends and emerging technologies to recommend improvements.
Participate in disaster recovery planning and implementation.
Assist in training staff on IT policies and best practices.
Requirements:
Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
Proven experience as an IT Specialist or in a similar role.
Minimum 4-7 years of experience within IT field.
Hands-on knowledge of Cisco networking technologies (CCNA certification preferred).
Familiarity with network protocols (TCP/IP, DNS, DHCP, etc.) and security practices.
Experience with Windows and Linux operating systems.
Strong troubleshooting and analytical skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Relevant certifications (CompTIA A+, Network+, etc.) are a plus.
Strong technical knowledge in areas such as operating systems, networks, hardware, virtual environments, software applications and troubleshooting methodologies.
Results driven attitude with the initiative to take on new responsibilities and independently manage assigned projects.
Ability to work under pressure to meet deadlines; flexible and quickly adaptable to changing priorities; demonstrated problem-solving skills; ability to handle a large volume of tickets.
Minimum 3 years' experience - Server Hardware Technologies (CPU/RAID/SCSI)
Minimum 3 years' experience - Data Backup and Recovery Support, Corporate Antivirus
Experience with MDM, using InTune and Jamf and VMWare vCenter.
Experience with Cisco Systems and Switches, including managing Cisco Call Manager & Jabber.
Experience with JIRA Service Management (Ticketing system) preferred.
Experience with PC imaging solutions and software packaging & deployment (Windows Laptops & Apple iPhones and iPads).
Experience with improving Onboarding and Offboarding processes
Experience handling support requests/escalations in a high-level technical support role, particularly focusing on networking issues.
Experience with Patching, Threat Locker, Business Continuity, and Backups.
Ability to troubleshoot and resolve issues arising from user and hardware related issues, with an emphasis on networking components.
Demonstrate problem-solving analytical, documentation, and oral communication skills.
Physical Working Demands:
Must be able to read, write understand and communicate by phone using the English Language.
Ability to sit for long periods of time (3-4 hours at a time).
Must be able to lift and maneuver weights up to 50 pounds.
Salary and Benefits:
This is a full-time position offering $80k to $85k + full benefits as seen below!
Medical, Dental, Vision and Insurance
Company-Paid Life Insurance
Company-Paid Short-Term Disability Insurance
Company-Paid Long-Term Disability Insurance
Generous 6% 401(k) Match
HSA/FSA (eligible for BHS contribution into HSA)
Vacation / Paid Time Off
Parental Leave - 3 weeks paid
Tuition Reimbursement
Legal Assist and ID Theft
Employee Assistance Program
About BHS:
BHS is the world's largest provider of solutions for the corrugated industry. We are a privately-owned company, headquartered out of Germany, with more than 50 years in the corrugated industry. BHS has been in North America for 30 years, primarily focusing on the sales and service of corrugated equipment.
IT Trainer
Technical Specialist Job In Charlotte, NC
**W2 Only, No Option for C2C or 1099**
**On-Site Uptown Charlotte, North Carolina 3 days, Remote 2 days per week**
Up to 24 month contract; paid for hours worked; approximately $50/hr on W2
The ideal candidate comes from a teaching background and has experience training professionals on software systems. As part of a team, you will help come up with lesson plans, prepare slide decks and train new users and existing users as the software goes through regular updates and enhancements.
Top Skills
Engaging, gregarious, curious, energetic personality
Education/instructional design/teaching background
Understand a lesson plan. How will they go through that session. Introduce topics and set learning goals and expectations. Go from one topic to the next in a logical, structured way.
Must have consultative approach to determining teaching materials - ADDIE approach
Technical trainer - teach adults on an agile (frequently changing) software system
About the Team
Training Group within Commercial Banking. Three Trainers per team teaching the nCino platform (built into Salesforce) to internal employees. You will partner with Product Owners to learn about frequent updates and enhancements to the tool and then disseminate that information through various training formats. We're looking for someone that will bring energy, engagement and creativity!
Required:
6+ years of Technology Learning & Facilitation experience
Experience understanding a system or have learned a new system and have successfully been able to train business people on that.
Preferred: nCino or Salesforce experience
Experience teaching adult learners about a quickly evolving software tool over time and keeping them up to date and informed with changes
Adaptable - cater to the various styles in which adults learn; be ready to adjust your training regularly as this software changes regularly
Ability to add creativity to the training
Strong teamwork skills as you will be working with a team of Trainers
Day-to-Day
The environment is constantly shifting, so ideal candidate needs to handle changes in direction well. You will understand the user experience, facilitate in-person and virtual trainings, and help build a multipage instruction document, or multi-slide presentation deck. Expect a healthy balance of content creation, facilitation/training, understanding user/learner needs, and instructional design. You'll be pulling info from Kanban board. Other tools used are Articulate 360 Rise, Jira, PowerPoint & Word.
OpenShift Migration Specialist
Technical Specialist Job In Charlotte, NC
Job Description
Solution IT Inc. is looking for OpenShift Migration Specialist for one of its clients in Charlotte NC / Irving / Plano TX
Job Title: OpenShift Migration Specialist
Assess and understand the architecture, dependencies, and deployment configurations of existing applications running on Pivotal Cloud Foundry (PCF).
Plan and execute the migration of applications from PCF to OpenShift, ensuring minimal disruption and maintaining application functionality.
Implement the necessary configuration changes and deploy the migrated applications to OpenShift clusters, following best practices for container orchestration and management.
Identify and resolve any issues that arise during and after migration, including deployment failures, container errors, and platform-specific problems in the OpenShift environment.
Fine-tune applications and container settings for optimal performance, scalability, and efficient resource utilization in the OpenShift platform.
Implement security best practices, including role-based access control (RBAC), secrets management, and compliance with corporate policies during and after the migration process.
Work closely with development, DevOps, and operations teams to ensure smooth migration, provide clear documentation for the OpenShift environment, and offer support post-migration.
Required Skills
Overall 15+ years of IT experience
5+ years of experience in designing and architecting enterprise container platforms, with 2+ years of experience with Red Hat OpenShift and Pivotal Cloud Foundry (PCF).
Strong expertise in Java enterprise application development, including Spring, Hibernate, and Java EE.
Extensive experience with Kubernetes, Docker, and container orchestration for Java applications.
Proficiency in cloud platforms (AWS, Google Cloud, Azure) and hybrid/multi-cloud strategies.
Familiarity with infrastructure automation tools (e.g., Ansible, Terraform) and CI/CD tools (e.g., Jenkins, GitLab).
Experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
Deep understanding of Linux systems administration, networking principles, and Java application performance tuning.
Familiarity with cloud-native patterns, microservices, and Java application modernization strategies.
Scripting languages like shell / Helm chats modules
Experience in Java based batch applications, ETL processing and Autosys
Work Site: Charlotte NC / Irving / Plano TX
Duration: 12 Months
Expected Start Date: Immediate
Number of Positions: 01
Please send your responses back to ************************
About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.
Application Specialist (Food Scientist)
Technical Specialist Job 20 miles from Charlotte
Let's color the world!
We are GNT, an ambitious and innovative family-run business with a colorful character! With our EXBERRY brand, we are the market leader in the field of Coloring Foods. Our colorings are 100% natural and are made from fruits, vegetables, and plants.
We are world champions when it comes to utilizing the bounty of nature and strive to continuously innovate and improve natural color ingredients for the consumer. By carefully preserving all of nature's beauty and goodness, we are able to offer our clients the highest quality and most reliable products. This is what continues to motivate us every day!
The most important ingredients for GNT's success are our employees and the cooperation that exists between them. We believe in teamwork, and we are there for one another, our clients, our suppliers and our partners. That is what makes us GNT.
Due to the growth of the GNT Group we are looking for a fulltime:
Application Specialist (Food Scientist)
The Application Specialist will report directly to the Applications Manager. Together, the Applications Team works with Technical Sales to provide natural color solutions to food and beverage manufactures in a variety of application categories such as beverages, confections, dairy products, snacks, bakery, cereal, etc.
What do we expect of you?
The position is located in Dallas, NC. Duties for the Application Specialist will include the following:
Provide color match/color recommendations for customer's food and beverage products. This may include performing various trials to model the customer's formulation and/or process and conducting stability testing.
Develop and execute demonstration samples that showcase EXBERRY natural colors across a variety of products for customer meetings and tradeshows.
Design, perform, analyze data demonstrating performance of EXBERRY , and provide technical recommendations to the Sales Team.
Maintain organized and clean lab space.
Operate pilot plant equipment.
May require some travel.
What can you offer us?
The prospective candidate should have fundamental knowledge of food science, engineering, and scientific principles. Minimum requirement:
Bachelor's Degree in Food Science/Food Engineering.
3+ years of experience in Product Development, preferably ready to drink beverages
Additional characteristics/skills we are looking for are the following:
Background/interest of food process systems.
Strong organizational and communication skills.
Creative, can “think-outside-the-box” yet also be detailed-oriented.
Natural problem solver.
Strong willingness to learn new things.
Enjoys working independently and within a team.
What do we find important?
The GNT values are the basis of our daily activities. That's why we think it's important that we fit together. GNT employs people who are enterprising and take responsibility. Customer and service orientation is of course paramount! We always take that extra step to offer our external and internal customers the best service. In addition, we do everything as sustainably as possible. We are open and honest with each other and bring out the best in each other.
What do we offer you?
GNT wishes to retain the current harmonious working environment and therefore welcome team players with a positive outlook and promising future perspective. In return for all your hard work, you will be rewarded with a competitive package of benefits. We offer unlimited access to online training courses so that you can continue to work on your personal development. Sustainability is very important to us. That is why we - as part of our terms of employment - compensate for the carbon footprint of all our employees.
We color the world, do you?
If you believe you satisfy our desired profile and would be interested in applying for this position, please contact us in writing including your resume, as well as your cover letter, salary expectations and earliest possible start date to: *******************. You will soon find out if you will be invited for an introductory meeting (in Dallas, NC or online).
Of course, we handle your personal data with care. All applications will be treated equally.
Food Science Application Specialist
Technical Specialist Job 20 miles from Charlotte
Staffmark has a full-time opportunity in Dallas, NC. We are coordinating the direct hire of a Food Science Application Specialist for our partner company. Start your career with a marketing-leading, family-run business that puts its employees first. Keep reading to find out more.
Education Requirements
A bachelor's degree in food science/food engineering.
Experience Requirements
3+ years of product development experience in the food/beverage manufacturing industry.
Be responsible for providing recommendations of color matches for food and beverage products, developing samples for tradeshows, analyzing product performance, providing technical recommendations to the sales team, maintaining an organized and clean lab space, safely operating equipment as needed, and traveling when required.
Monday - Friday | 8 AM - 5 PM | $65,000 - $85,000 per year
This is a direct hire position with benefits including bonus potential, a comprehensive benefits package, and an opportunity for career advancement. A full list of benefits will be provided upon being hired by our client.
Click 'Apply Now' to submit your resume and a recruiter will connect with you soon about any questions you have and to get you started on this new journey. We match the right people with the right career opportunities and are excited to meet you!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Head of Client Technology - Investment Management
Technical Specialist Job In Charlotte, NC
Head of Client Technology
A leading global investment manager with a presence across major financial hubs and over $400bn in assets under management is seeking a Head of Client/Distribution Technology to lead the development of its next-generation Distribution platform. This high-impact role blends strategic leadership with technical expertise, focusing on Salesforce and other SaaS solutions to enhance collaboration, analytics, and reporting.
The successful candidate will oversee a talented technology team, driving innovation and ensuring the organization's technology landscape supports its ambitious business objectives.
Location(s): Boston, MA; Charlotte, NC; Menomonee Falls, WI; Milwaukee, WI
Work Model: Hybrid (3 days in-office per week)
Key Responsibilities:
- Lead the design, development, and optimization of Salesforce-based solutions, including Sales Cloud, Service Cloud, Marketing Cloud, Tableau Server, and CRM Analytics.
- Develop and implement a comprehensive Salesforce strategy, ensuring scalability, security, and adherence to best practices.
- Manage solution architecture, custom development, integrations, and platform maintenance.
- Champion continuous platform enhancements to improve performance and user experience.
- Provide leadership and mentorship to the technology team, fostering innovation and collaboration.
- Engage with stakeholders to align technology initiatives with organizational goals.
Required Qualifications:
- Bachelor's or Master's in Computer Science, IT, or a related field.
- 10+ years of experience in Salesforce platform development and administration.
- Proven track record in leading large-scale Salesforce projects.
- In-depth knowledge of Salesforce architecture and associated tools.
- Salesforce certifications (e.g., CTA, Application Architect) are highly desirable.
- Experience with Agile methodologies and DevOps practices.
Preferred Qualifications:
- Experience with Optimizely or similar digital experience platforms.
- Proven success in distributed work environments.
- Knowledge of the asset management industry is advantageous.
This is an exceptional opportunity for a visionary leader to join a prestigious organization and play a pivotal role in shaping its technology ecosystem while driving business success.
Information Technology Support Specialist
Technical Specialist Job In Charlotte, NC
Excel Medical is a dynamic and innovative telehealth company specializing in Hormone Replacement Therapy for men and women. We pride ourselves on our science-based protocol that delivers life-improving results to our patients.
The IT Support Specialist will be the first line of defense for resolving IT-related issues, including network, server, hardware, software, and telecommunication challenges. You'll assist users with the setup and configuration of IT equipment, ensure smooth operation of peripheral devices, and recycle returned IT equipment. With a focus on process improvement and automation, this role provides opportunities to enhance operational efficiency. This is a contract-to-hire position, offering the potential for long-term growth within the company.
Responsibilities
Provide technical support for computer systems, hardware, and software.
Respond to technical support requests via phone, email, or in person.
Diagnose and resolve hardware and software issues, including network and printing problems.
Install, configure, and maintain computer systems, including operating systems and applications.
Assist end-users with technical guidance on the use of hardware and software.
Collaborate with the IT team to address and resolve complex technical issues.
Document all support activities in the ticketing system.
Contribute to the development and implementation of IT policies and procedures.
Stay informed about emerging technologies and IT best practices.
Work with the agile team to define user defects and improve user experience.
Create and manage JIRA stories to address and fix user issues.
Qualifications
High School Diploma or equivalent.
Certifications such as CompTIA A+, Network+, or related IT certifications are preferred, but not required.
2+ years of experience in technical support or a similar role.
Proficiency in Microsoft Office 365, Apple Business, and Google Workspace.
Knowledge of networking concepts and protocols.
Experience with help desk ticketing systems.
Familiarity with Windows and Mac operating systems.
Strong communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively.
Experience with automation tools and process improvement initiatives is preferred, but not required.
Excel Medical is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
System Support Analyst
Technical Specialist Job 22 miles from Charlotte
Systems Support Analyst provides support of all hardware/software issues, performs application installation, configuration and maintenance for Spectrum Medical's information technology systems and servers at customers sites. Candidate will be responsible for monitoring and coordinating support activities related to systems, networking, device connectivity, and data management based on requirements. Candidate will also work to provide documentation for both Spectrum documentation and customer technical questions and/or questionnaires.
Responsibilities:
Research and troubleshoot customer issues/inquiries related to applications, configuration, data management, etc. and resolve them in a timely manner.
Document, log, and track all external and internal communications and status information into service management system.
Work on application installation, configuration, maintenance, and troubleshooting.
Provide immediate response to all escalated issues and continue to follow-up with client contact until ultimately resolved.
Participate in planning and coordinating installations, modifications, upgrades with team members.
Participate with various other teams within Spectrum (Project Management, Service, Sales, and Implementation) for both new projects and long-term support.
Perform monitoring and analysis of systems and testing to ensure systems configuration, changes and condition are in accordance with requirements and policies.
Provide and develop both technical and non-technical documentation.
Assist in device connectivity testing, configuration, and documentation.
Assist in additional Infrastructure projects above and beyond technical support.
Aid in other areas of focus and duties as needed.
Required Skills:
Associates degree with 4+ years technical experience.
Bachelor's degree with 2+ years technical experience.
Healthcare IT systems experience is preferred.
Systems experience and technical knowledge related to network, server, application, software, and data.
Demonstrated experience installing, upgrading, and modifying systems.
Demonstrated experience with troubleshooting complex issues.
Strong knowledge of system monitoring and maintenance.
Strong knowledge of Microsoft operating systems (Windows Enterprise, IoT, and Server platforms).
Strong knowledge of PC hardware and maintenance.
Familiarity with RS232 Serial protocols and cabling.
Familiarity with MS SQL Server and SQL query language.
Familiarity with batch/PowerShell scripting.
Familiarity with Mirth Connect and/or HL7 Data and interfaces.
Familiarity with Virtualization technologies and support.
Familiarity with general networking and troubleshooting.
Familiarity with data visualization or reporting services toolsets
Strong interpersonal and customer focus skills with the ability to establish and maintain rapport with others easily.
Outstanding written and verbal communication skills.
Work independently.
Technical Service Specialist
Technical Specialist Job In Charlotte, NC
Job DescriptionDescription:
The purpose of the Technical Service Specialist Position is to conduct testing and certification as well as technical support for cleanrooms and clean equipment. They should be able to operate all equipment used in the field with accuracy and due competence.
General Responsibilities
· Operate tools and equipment safely and efficiently in cleanroom and laboratory environments.
· Adheres to and promotes all company goals and objectives.
· Accountable for abiding by all safety documentation and records. Communicates safety concerns to Supervisor immediately.
· Communicate effectively with the other technicians, supervisors, and managers.
· Protect and secure materials and equipment with appropriate controls such as tarps, shelters, locks, ect.
· Cleans and sweeps the work area prior to taking a break or leaving for the day.
· Guarantee proper disposal of waste materials in designated and appropriately marked locations.
· Complete training program for safety, CPR and fall protection sponsored by CERTS.
Requirements:
TECHNICAL SKILLS
· Excellent with measuring tools and detailed record keeping.
· Proper use of ladders, tools, and equipment for balancing and certifying clean spaces and equipment.
· Read and interpret work orders.
· Demonstrate advanced proficiency by quickly adapting to innovative technology and readily acquiring new technical skills.
· Arrive at the job on time and ready to work.
MINIMUM JOB REQUIREMENTS
· 2+ years of tools and equipment experience, balancing and certification experience preferred.
· Read and understand work orders, schematics, and technical manuals.
· Must be willing to travel frequently, work overtime, nights, and weekends when necessary.
· Salary is commensurate with education, years of experience, and market.
Geographic Information Systems Technician
Technical Specialist Job 16 miles from Charlotte
Our client is looking for a GIS technologist to join their team in Fort Mill, SC. This is an onsite position. The initial purpose of this role is to work in a GIS database updating as-built work of a power distribution system for clients. This position is 40 hours a week first shift and will provide training!
REQUIRED SKILLS AND EXPERIENCE
2- or 4-year degree or equivalent experience with GIS software Strong analytical and software skills Ability to work in a team Ability to work 40 hours a week onsite
NICE TO HAVE SKILLS AND EXPERIENCE
Experience in the Utilities Industry
Automation Specialist - Carolinas ACS - E
Technical Specialist Job In Charlotte, NC
Job Description
Automation Specialists on our Controls service team will be required to test, validate, and troubleshoot complex building automation and control systems. Systems consist of controllers, sensors, controlled and networked end devices, and factory equipment microprocessor controls. Specialists should have a solid working knowledge of various control system types and are expected to respond in person to various system service outages, operational failures, network failures, electronics issues, etc. The candidate will need a working knowledge of personal/server computing platforms and IT networks.
DUTIES & ESSENTIAL JOB FUNCTIONS
· Manage and respond to service calls in a timely fashion.
· Perform service contract preventative maintenance, systems diagnostics, and calibration of controls system components.
· Advanced capabilities in troubleshooting controls and automation system failures and recommending and/or carrying out corrective measures.
· Set up and maintain system trend logs needed for diagnostics and repairs.
· Perform controls system database maintenance and back-up/restore functions as needed.
· Thorough working knowledge of sensor troubleshooting utilizing standard hand tools, digital metering, and calibration equipment.
· Ability to read and understand wiring diagrams, engineered drawings, and schematics.
· Ability to interpret and implement complex written sequences of operations or other statements of system design intent.
· Ability to maintain and present a professional onsite presence in the field.
· Must adhere to all McKenney’s cyber security policies and best practices.
REQUIRED QUALIFICATIONS
· HS Diploma or GED
· Mechanical Systems knowledge
· 5 years experience working in a technician role for a systems manufacturer or authorized systems representative/supplier/vendor on communicating or networked electronic systems
· Specific experience with Tridium Niagara and one or more of the following: Distech, Schneider Electric, Johnson Controls, Trane, and Honeywell.
· Experience in HVAC Controls or Building Automation utilizing building open system standards.
· Calendar and Schedule Management expertise
PREFERRED QUALIFICATIONS
· Associate's degree (or comparable vocational training) in a related field.
· Advanced working knowledge in computer networking and client/server environments.
· CompTIA certification.
KNOWLEDGE, SKILLS, ABILITIES AND CHARACTERISTICS
· Must have a professional appearance.
· Ability to use time productively, maximize efficiency, and meet challenging work goals
· Ability to take on additional responsibilities as needed and determine and manage priorities with minimal guidance.
· Must possess and maintain exceptional work ethic as well as uphold company values and demand the highest standard of conduct from self and others.
· Must have basic PC experience in Windows environments, working knowledge of word processing, spreadsheets, e-mail, Web-enabled applications, and database software
· Must be a self-starter, with the ability to work well as part of a team and independently
WORKING CONDITIONS AND PHYSICAL EFFORTS
· Work involves moderate exposure to elements, such as hot/cold temperatures, dirt, dust, and/or loud noises.
· Work environment involves some exposure to construction, mechanical, and electrical-related hazards or physical risks, which require following basic safety precautions.
· Moderate physical effort. Requires handling of average-weight objects up to 50 pounds and extensive standing and walking.
· Work requires local and occasional out-of-town travel to job sites and customer locations.
· Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and scaffolds and to negotiate work areas under construction.
This job plan is intended to describe, in broad terms, the general functions and responsibility levels of this position. It should not be viewed as an exhaustive list of the specific duties. The company reserves the right to make changes to this description at any time.
Moving Safety Forward, our initiative to continuously improve our safety culture reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers, and business associates that empowers them all to do their jobs safely. McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identified. McKenney’s is a smoke-free and drug-free workplace.
Moving Safety Forward, our initiative for continuous improvements in our safety culture, reminds us that we are on a journey toward a zero-incident culture. In all we do, we must work to build a partnership with our employees, customers and business associates that empowers them all with the ability to do their jobs safely.
McKenney’s is an Equal Opportunity Employer committed to workforce diversity. Qualified candidates will receive consideration without regard to age, color, religion, sexual orientation, disability, national origin, or gender identity. McKenney’s is a smoke-free and drug-free workplace.
Powered by JazzHR
g8HbhOIQns
Technical Systems Analyst
Technical Specialist Job In Charlotte, NC
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
• To support Enterprise Architecture BOF workstream.
Bachelor Degree: (Required, Preferred or Not Required)
• Required.
Role Responsibilities: (what they will be doing)
• Technical Systems Analyst to support Enterprise Architecture (API Governance) workstream across all of Enterprise Payment & Wholesale teams. Provide systems analysis support for interfacing business and computer application systems. Develop or modify procedures to solve complex business problems considering client needs, application capabilities and industry requirements. Work with Business Analysts, Developers, Operations, and other tech partners to ensure effective design. This is considered a technical expert role and not business-facing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Support execution, analysis and delivery functions across Wholesale and Enterprise Payments Technology.
• Gather, formulate and define requirements to solve intermediate to complex business problems.
• Provide technical team members and users with assistance solving application related problems, such as malfunctions and program problems.
• Analyze requirements, plan and design applications using techniques, such as structured analysis, data modeling and information engineering.
• Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
• Coordinate the installation and application enhancements and/or releases.
• Expand or modify applications to serve new purposes or improve work flow.
• Assess the usefulness of pre-developed application packages and adapt them to a user environment.
• Develop, document and revise flow chart's system design procedures, test procedures and quality standards.
• Review and analyze applications, including performance results, to locate code problems.
• Oversee work products of other Systems Analysts and serve as project leaders for small-sized systems projects.
Must Have Skills/Prior Experiences: (Vendor should not submit any candidate that does not have these skills/prior experience.)
• The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree in Information Technology-related field, or equivalent education and related training.
• Six years of experience or equivalent proficiency in application analysis and design.
• Excellent verbal and written communication skills.
• Ability to work independently or as a member of a team
• Demonstrated Ability to direct and train other team associates.
Plus/Nice to Have Skills/Prior Experiences:(Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)
• Working knowledge of Payment Systems and Wholesale Banking as a whole.
• Working knowledge of standard delivery practices SDLC, ITIL common for delivery in a financial institution setting.
• Understanding of the usage of systems of record management and governance for delivery and operational considerations of a large scale technology delivery organization.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
SAP-HANA Cockpit/S4 HANA Data Migration Specialist
Technical Specialist Job In Charlotte, NC
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Role - SAP-HANA Cockpit/S4 HANA Data Migration Specialist
Location: Charlotte, North Carolina (ONSITE ROLE)
Contract Opportunity
Job Description / Responsibilities:
The S/4 HANA Data Migration Specialist is responsible for planning, coordinating, and executing data migration processes during SAP S/4HANA implementations or migrations. Ensure accurate, timely, and secure transfer of data from legacy systems into the S/4HANA environment, working closely with functional, technical, and business teams to understand data requirements and ensure seamless integration.
Key Responsibilities:
Data Assessment and Planning
Data Extraction, Transformation, and Loading (ETL)
Collaboration and Support:
Testing and Validation
Documentation and Reporting
Experience:
• SAP data migration roles with at least 8 years of experience specifically in S/4 HANA migration projects.
• Hands-on experience with SAP Data Services, SAP LT (Landscape Transformation) Replication Server, and SAP Migration Cockpit.
Technical Skills:
• Strong knowledge of ETL processes, data migration tools, and data cleansing techniques.
• Proficiency in SAP S/4HANA, ECC, and legacy SAP module data structures (such as FI, CO, MM, SD).
• SQL skills and experience in data profiling and cleansing
Thanks
Anup Kumar Tiwary
Sr. Technical Recruiter
**************************
************** Ext.405
End User Support Technician (L2)
Technical Specialist Job In Charlotte, NC
About Us:
Established in 1997, Jean Martin Inc. is a global diversified firm headquartered in New York City, with offices worldwide. We specialize in providing End-To-End Solutions with best-in-class financial services, data analytics, data science, and software engineering & customization services.
With over 2,000 resources across the globe, we help businesses accelerate growth, improve efficiency, and reduce costs by leveraging cutting-edge technologies, including Artificial Intelligence (Machine Learning), Business and Financial Analytics, Salesforce, ServiceNow, Blockchain, IoT, Smart Mobility, and Cloud Computing.
We are hiring an End User Support Technician/ L2 with 2+ years of experience providing effective solutions for software and hardware issues for end user devices. Must have excellent communication and interpersonal skills.
This is a 100% onsite role and candidate MUST be local to the Charlotte, NC area or willing to relocate to the area and work onsite from Day 1.
This is a Full time employment opportunity with Salary and Benefits.
Responsibilities
Ensuring efficient running of and providing maintenance to various IT systems
Respond to user inquiries and guide users with simple, step-by-step how-to instructions.
Inspecting, prioritizing, and maintaining systems to the highest operational standards
Handling of ServiceNow tickets
Assistance with Software deployment and with Software related issues (Standard & Non-Standard)
Support of Microsoft Windows operating system as well as Microsoft Office 365 suite
How-to assistance of End User assigned IT devices and software
Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.)
Basic HW support for Desktop & Laptop: RAM upgrade, Keyboard exchange, SSD HD replacement
Smart Hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage
Providing support for meeting room equipment (Audio and Video)
Document management like Asset Management, Knowledge Management, Standard Operations Procedures, etc.
End user training and education
Strong personal commitment to quality service and good interpersonal skills
Experience/Skills Required
Current Microsoft, MacOS and Apple iOS operating systems
Microsoft Office 365 suite
Video Conferencing Technologies, Microsoft Teams, Zoom
TCP/IP networking, DHCP, DNS
Active Directory
Wireless technologies, VPN technologies
PC, mobile, and network security
Telecommunications
Printing technologies
Strong troubleshooting skills
Excellent communication skills, both written and verbal
Education and Experience
Ideally a B.S. in Computer Science, MIS, CIS, IT, or related field
2-4 Years IT Experience
A+ Certification (Preferrable)
Net+ Certification (Preferrable)
Jean Martin Inc. is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce.
Why Join Us?
At Jean Martin Inc., we offer a collaborative environment that fosters innovation and professional growth. You'll have the opportunity to work with leading technologies and contribute to impactful projects that transform industries.
How to Apply:
Interested candidates should submit their resume and cover letter to **************************
AVEVA PI System Support Specialist
Technical Specialist Job In Charlotte, NC
Cognizant Technology Solutions is seeking for a AVEVA PI System Support Specialist who could join our team of Engineering professionals in a permanent role. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!
“Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”
Job Location: Charlotte, NC USA
Job Summary:
We are looking for a strong PI System system support secialist to expand our PI Managed Services team for a customer with a growing volume of operational assets. The ideal candidate will help deliver a robust support model as well enabling the customer to gain maximum value from their AVEVA PI System. This includes working with a variety of customer stakeholders to ensure their business needs are met, providing technical guidance and best practice expertiese.
Key Responsibilities:
· Help on analyzing, proposing and implementing solutions to address client challenges in the area of real-time data solutions.
· Provide PI System Support and best practice guidance in terms of integration, storage, modelling, visualisation and consumption of time-series data.
· Working hours must be in Eastern Standard Time; 8am - 5:30pm.
· Implement\deliver the managed services solutions for the customer's portfolio. This includes managing incidents and completing tasks in a timely manner.
· Oversee critical asset monitoring to ensure optimal system health.
· Support colleagues with the day to day work as well as resolve\troubleshoot issues.
· Align with customers on initiatives as well as process and system improvements.
· Work closely with team-mates, delivery leads, technical leads and SCRUM-Master to deliver best-of-breed PI expertiese.
· Be available for on-call support (fully compensated).
· Draft and maintain technical documentation such as user manuals, system documentation, training materials, SOPs and knowledgebase articles.
· Ensure critical KPIs are adhered to. Work within a stringent regulatory framework and ensure that the Service Level Agreement is complied with.
Job Requirements:
Essential Skills:
· Strong understanding of the PI System Architecture.
· Strong PI System experience (PI DA, AF, ANAlytics, Interface, Batch interfaces).
· AVEVA Accreditation (Infrastructure and/or Installation).
· A minimum of 4+ Years experience in Tech Support function preferred.
· Experience in delivering PI Training.
· Comfortable working in a remote, multi-cultural environment.
· Strong analytical skills and problem-solving skills.
· Ability to work as a team member as well as alone, unsupervised.
· Ability to adapt and learn new technologies quickly.
· Self-motivated with a passion for quality and excellence.
· Enjoy customer interaction and delivering for end-users.
On-Call Requirements:
24/7 Support
· On-call work is a key responsibility of this role
· Successful candidates for this role are required to be available for on-call work on a rotational rostered basis (typically on-call for one week in every 5 weeks, but subject to variation)
On-Call role begins at 5:30pm EST to 08:30am EST each weeknight, as well as covering weekends
The On-Call team-member is responsible only for Priority (P1 & P2) Events and they will be paged if/when an event requires attention.
Nice to Have Skills:
· Experience with other historians (Ignition, IP21).
· Experience with SCADAs or OPC Sevrers (Kepware, DeltaV, Rockewell).
· Experience with third party tools (SPLUNK, Seeq, PowerBI, DynaTrace).
· JIRA and/or ServiceNow experience.
· Programming and system integration skills desired.
· SCRUM/Agile Exposure.
· Energy Industry experience desired, not critical.
Qualifications:
Higher academic or technical education within IT, Engineering, Automation with extensive experience with PI System tools (integration, installation and configuration, support)
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at ***************** or @cognizant.
Application Support Analyst
Technical Specialist Job In Charlotte, NC
Job Title: CSI (Syteline) Application Specialist
About the Company:
Join a rapidly growing home furnishings brand that offers high-quality products to interior designers and retailers. With a long-standing history and a commitment to innovation, the company has evolved into a comprehensive design house for industry professionals. This is an exciting opportunity to be part of a close-knit team driving transformative technology changes within the industry.
Position Overview:
We are seeking an Application Support Specialist to develop and enhance software solutions that optimize business operations. In this role, you will troubleshoot system issues, manage provisioning, configure systems, and oversee software deployments. Your work will play a key part in the company's dedication to efficiency and excellence.
Key Responsibilities:
Provide daily support for a customized ERP system, including troubleshooting and system optimization.
Manage user provisioning, roles, and module assignments within the ERP environment.
Collaborate with internal teams to assess reporting needs and maintain SSRS reports.
Define requirements for system features and evaluate user experiences.
Identify and implement data and system improvements to enhance enterprise performance.
Support system upgrades and migrations, with experience in version upgrades as a plus.
Maintain databases and servers to ensure optimal performance.
Administer and support various integrated tools and applications.
Provide service desk administration and assist with general IT tasks.
Qualifications:
Bachelor's degree in a relevant field.
5+ years of experience supporting ERP systems.
Proficient in SQL and relevant programming languages.
Demonstrated ability to manage projects and update stakeholders effectively.
Experience translating business needs into technological solutions and documentation.
Flexible and adaptable to evolving business priorities.
Strong communication and collaboration skills, capable of working with both technical and non-technical teams.
Preferred: Support experience with additional platforms.
Who You Are:
Ambitious, creative, and curious problem-solver eager to learn.
Collaborative team player excited to join a tight-knit environment.
Detail-oriented and deadline-driven professional.
Passionate about technology and its potential to drive change.
Why Join Us?
Be part of an innovative brand transforming its industry.
Collaborate with a motivated team in a growing, dynamic environment.
Opportunity to contribute meaningfully to impactful technology projects.
Desired Skills and Experience
Infor CloudSuite Industrial
Syteline ERP
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
Alarm System Specialist - Programming
Technical Specialist Job 10 miles from Charlotte
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
Program Support Specialists satisfy customer requirements through the coordination of National Projects across all time zones. Program Support Specialists support numerous initiatives throughout the Centralized Services business
Essential Functions:
Interfacing daily with Project Team and Customer
Acquiring hourly / daily status and generating reports on certain projects
Tracking product / deliverables
Escalating Issues
Participating in customer meetings
Creating, maintaining and distributing Project schedules and spreadsheets
Performing project specific activities supporting all of Centralized Services
Develop new strategies & activities for supporting future
Job Requirements:
Highly motivated
Problem solving methodology and proven analytical ability
Excellent verbal and written communication skills
Strong technical skills and understanding of software, networking and systems development
Multi-tasking capability; must be able to coordinate more than one project and various tasks
Ability to act in an autonomous role with little supervision
Must be detail oriented and organized
This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (preferred, but not required), and an understanding of Securitas technology and operations.
STC offers comprehensive benefits including:
Highly competitive salary
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
Paid vacation, holiday and sick time
401K with 60% Match up to 6% of salary
Employee assistance programs (EAP)
Company training programs
Employee growth opportunities
Leadership development programs
Educational assistance
Wide variety of employee discounts on travel, equipment, and more!
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.