A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model.
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$150k-185k yearly 23h ago
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Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Technical specialist job in San Francisco, CA
A prominent intellectual property firm in San Francisco is seeking candidates for a patent prosecution position. Applicants should have prior patent prosecution experience and a degree in a related technical field. Strong written and verbal skills, attention to detail, and a USPTO registration are required. This role offers a chance to work with cutting-edge clients across various industries. Candidates with experience in software technologies are preferred. Join a team dedicated to understanding client needs and fostering talent.
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eDiscovery Technical Advisor
Employment Type: Full‑Time, Executive‑Level
Department: Legal
CGS is seeking a dedicated eDiscovery Technical Advisor to join a fast‑paced and hard‑working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and Attributes for Success
Contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries;
Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI;
Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT), and the Veritas eDiscovery Platform;
Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words, and custodians) for a particular case;
Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS‑Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre‑trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries;
Contractor shall analyze search/collection results for data gaps;
Contractor shall administer data inputs into an electronic discovery review platform (e.g. eDP), which includes, but is not limited to: creating cases; adding collected source data;
Contractor shall handle user access rights; upload data logs; de‑duplicate collected source data; identify data gaps; merge/verify data; and assure electronic discovery production quality in Bates numbering and load file creation;
Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release;
Contractor shall adhere to policies and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance;
Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs;
Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository;
Contractor shall document electronic discovery plans and procedures for each individual case;
Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT;
Contractor shall provide eDiscovery collections on criminal cases.
Qualifications
5 (five) years of eDiscovery/litigation support experience with a focus on client solutions.
3 (three) years of progressively responsible experience on major lit support projects.
2 years in Relativity, beyond document review coding.
Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non‑technical business leaders and team players.
Ability to work in a fast‑paced environment and agile work environment.
Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial).
Must be a U.S. Citizen.
The ability to obtain a U.S. Government security clearance (active clearance preferred).
BS/BA degree or equivalent work experience (JD highly preferred).
Our Commitment
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government‑contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board: *************************************
For more information about CGS please visit: ************************** or contact: Phone: ***************** Email: *******************
$137,200 - $186,200 a year
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$137.2k-186.2k yearly 4d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Technical specialist job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
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$72k-127k yearly est. 23h ago
Technical Product Support Specialist
Digilock
Technical specialist job in Petaluma, CA
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time, on-site in Petaluma, CA**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$47k-95k yearly est. 4d ago
GenAI Solutions Engineer - Drive Technical Wins with Sales
Braintrust
Technical specialist job in San Francisco, CA
A leading AI observability platform in California is seeking a solutions engineer to partner with the sales team. You will engage technical stakeholders, deliver presentations, and enhance documentation. The ideal candidate has over 5 years of experience, proficiency in Typescript and Python, and a strong understanding of AI models. This position offers competitive salary, equity, and comprehensive benefits including medical, dental, and flexible time off.
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A fast-growing AI technology startup in San Francisco seeks a Solutions Engineer to work with enterprise customers. The ideal candidate will have a software engineering background and experience in solutions engineering. Responsibilities include running technical discoveries and leading proof-of-concepts. Competitive salary and equity are offered. This position requires in-person collaboration with the team in San Francisco.
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$109k-161k yearly est. 23h ago
.NET Technical Consultant (ERP Integrations)
Menlo Ventures
Technical specialist job in San Francisco, CA
To provide high‑quality software implementation expertise to Enable customers. The Consultants act as the conduit between the Customer and Technical teams, ensuring that our software customizations match agreed requirements. The jobholder will also provide customization, installation, and integration support to customers either on‑site or remotely.
Duties and Responsibilities
Understands the requirements of customers within the project and strives to deliver these consistently.
Takes personal responsibility for ensuring the customer's problems are resolved.
Takes personal responsibility for ensuring that all customers are communicated at appropriate times throughout the problem resolution process.
Ability to develop and maintain strong, productive relationships with customers.
Works with customers to achieve successful results.
To actively contribute to the development of a high performance and collaborative team environment within the business.
Takes a proactive role in transferring knowledge and skills on the functionality of Enable products and technical solutions to other team members as required.
Works effectively with other Enable resources and customer team members in order to reach established objectives and deadlines.
Create Technical Design Documents based upon Functional Requirements.
Collaborate with the consultants in writing the technical design documents.
Responsible for writing and coding individual programs from specific design requirements and technical specifications for Enable Products.
Draft and interpret written business requirements and technical specifications documents and report and analyze any defects.
Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion.
Designs, develops, modifies, de‑bugs, documents and tests a range of Enable applications.
Actively contributes to the successful implementation of proposed solutions, by completing thorough testing on the build of the solution.
Maintains high level of technical competency, systems and industry trends.
Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirements and ensures they successfully pass QA without rejection.
Provides technical support for the team through design and code reviews, ensuring best technical practices are applied.
Provides technical support to customers as required.
Works with development team to troubleshoot development environment, production environment, performance tune and optimize code.
Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards.
Contributes to improvement of development policies and procedures.
Takes accountability, ownership and responsibility for delivering work in agreed timeframes and budgets.
Support service estimations for development tasks.
Review the design documentation and related estimations.
Customization of the product to meet the needs of the customer based on the specifications from the Functional Consultant.
Integration of the solution with the customer's legacy databases and systems.
Document custom developed functionality in accordance with documentation standards and best practices.
Implement add‑ons and code from third parties.
Initial test of the developed functionality.
Support integrated testing.
Undertake additional tasks, responsibilities and ad‑hoc projects as and when requested.
Ensure all billable work is billed effectively.
Maximizes opportunities for billable work.
Ensure timesheets are submitted on time and accurately recorded.
Knowledge, Skills, and Abilities (KSAs)
Proven track record in delivering outstanding technical solutions, requirements, solution design, customer presentation skills.
Required Education and Experience
Relevant post‑secondary qualification or substantial relevant work experience.
At least 3 years' experience in ERP software implementations.
Experience in implementing system design and process improvements.
Experience working with key customers delivering customization requirements.
Requirements gathering and business analysis experience.
Experience in Finance, Supply Chain or Manufacturing with a basic understanding of related business processes.
Preferred Education and Experience
BS is Computer Science or similar, or equivalent experience (3+ years) in a Software Development Role.
5+ years' experience delivering customizations for ERP platforms, with an emphasis on Finance and Operations.
3+ years' experience designing and architecting ERP customizations.
Experience with SQL performance tuning.
Travel
Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more.
Total Rewards
At Enable, we're committed to your professional growth. During the interview process, we will explore your experience, expertise, and role scope. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.
Salary/Total Cash Compensation (TCC) is just one component of Enable's Total Rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:
Unlimited Paid Time Off: Flexible PTO policy based on trust, balancing personal time and business needs.
Wellness Benefit: Quarterly incentive dedicated to improving your health and well‑being.
Comprehensive Insurance: Health and life coverage for you and your family.
Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance.
Equity Program: Benefit from our equity program with additional options tied to tenure and performance.
Career Growth: Explore new opportunities with our internal mobility program.
Learning & Development: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights.
According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we're committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don't meet all qualifications.
Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination‑free employment, ensuring a harassment‑free environment with equitable treatment.
We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.
Enable International participates in the E‑Verify program in certain locations, as required by law. Learn more about Right to Work.
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$97k-141k yearly est. 2d ago
Desktop Support Specialist
I.T. Solutions, Inc. 3.9
Technical specialist job in Richmond, CA
Long Term Contract
Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed)
Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education.
ESSENTIAL FUNCTIONS:
Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person.
Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures.
Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner.
Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements
Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions.
Determine and execute the best solution for the issue based on available information and details provided by users.
Properly configure and deploy hardware and software.
Standardize and automate processes using scripting technology.
Oversees system image management to align with company security guidelines or SOP (standard operating procedure).
Responsible for the maintenance and creation of software packages & security patches
Plans and implements system automation as required for better efficiency.
Identity Access Management (Account creation and deactivation)
Participate in IT Projects and team efforts.
EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS:
2+ years of experience as a Service Desk Specialist.
Above average understanding of computer systems, mobile devices, and other technology products.
Ability to diagnose and resolve basic technical issues, as well as, researching new ones.
Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware.
Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions.
Excellent organizational, communication, time management, problem-solving, and customer-service skills.
Ability to understand and execute technical manuals, documentation, and guides.
Must have strong customer service skills, including ability to listen, interpret and explain IT related issues,
and concept in non-technical terms.
Must possess excellent verbal and written communication skills.
Team-orientated and available for evening/weekend work when necessary.
Computer-related qualifications and certifications will be viewed favorably.
CompTIA A+ (Plus) certification preferred.
Must be able to lift up to 50 lbs.
OTHER QUALIFICATIONS:
Great emphasis on customer service.
Ability to multitask in a fast-paced environment.
Experience with supporting audio video events preferred.
Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.).
Experience working in a laboratory environment preferred.
Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week.
The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package.
I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$41k-55k yearly est. 23h ago
Staff Technical Solutions Engineer (Apache SparkTM) Bengaluru, India
Databricks Inc. 3.8
Technical specialist job in San Francisco, CA
Staff Technical Solutions Engineer (Apache Spark™)
Bengaluru, India
As a Spark Staff Technical Solutions Engineer, you will provide deep‑dive technical and consulting‑related solutions for challenging Apache Spark™, ML, AI, Delta, Streaming, and Lakehouse issues reported by our customers and resolve any challenges involving the Databricks unified analytics platform with your highly comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide guidance, knowledge, and expertise that they need to realize value and achieve their strategic objectives.
Outcomes
Perform initial level analysis and troubleshooting of Apache Spark™ issues using Spark UI metrics, DAG, event logs for job slowness issues.
Troubleshoot, resolve, and suggest deep code‑level analysis of Spark to address issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other Databricks runtime features.
Assist customers in setting up reproducible Spark problems with solutions in Spark SQL, Delta, memory management, performance tuning, streaming, data science, and data integration.
Contribute to the development of tools and automation initiatives.
Participate in the Designated Solutions Engineer program and drive day‑to‑day Spark and cloud issues for strategic customers.
Provide best‑practice guidance on Spark runtime performance and use of Spark core libraries and APIs for custom‑built solutions.
Provide front‑line support on third‑party integrations with the Databricks environment.
Plan and coordinate with Account Executives, Customer Success Engineers, and Resident Solution Architects to address customer issues.
Participate in screen‑sharing meetings, Slack conversations, and drive major Spark issues at an individual contributor level.
Review Engineering JIRA tickets and proactively brief support leadership on action items.
Manage assigned Spark cases daily and adhere to committed SLAs.
Build internal wiki and knowledge base articles for the support team and customers.
Achieve expectations of support organization KPIs.
Coordinate with Engineering and Backline Support teams to identify and report product defects.
Be a true proponent of customer advocacy.
Participate in weekend and weekday on‑call rotation, run escalations during outages, and handle critical operational issues.
Strengthen AWS/Azure and Databricks platform expertise through continuous learning.
Competencies
10+ years of experience designing, building, testing, and maintaining Python/Java/Scala applications in delivery and consulting environments.
6+ years of hands‑on experience in at least two or more Big Data, Hadoop, Apache Spark™, Machine Learning, AI, Streaming, Kafka, or Data Science use cases at production scale. Spark experience is mandatory.
Hands‑on experience in performance tuning/troubleshooting of Hive and Spark applications at production scale.
Proven real‑time experience in JVM and memory‑management techniques such as garbage collection, heap/thread‑dump analysis.
Working knowledge of data lakes and SCD‑type use cases at production scale.
Hands‑on experience with SQL‑based databases, data‑warehousing/ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, or MySQL.
Linux/Unix administration skills is a plus.
Hands‑on experience with AWS, Azure, or GCP is preferred.
Excellent written and oral communication skills.
Demonstrated analytical and problem‑solving skills in a distributed big‑data computing environment.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50 % of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake, and MLflow.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Databricks Benefits Portal.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.
Compliance
If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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$125k-166k yearly est. 1d ago
Tech Bar Analyst - Onsite IT Support Specialist
Tech Mahindra 4.3
Technical specialist job in San Francisco, CA
A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually.
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$50k-55k yearly 23h ago
Information Technology Support Technician
The Mice Groups, Inc. 4.1
Technical specialist job in San Mateo, CA
As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite.
Key Responsibilities:
Respond to help desk requests via phone and ticketing systems
Troubleshoot Apple and Windows hardware/software issues
Perform routine maintenance and updates on workstations and servers
Maintain accurate documentation and customer databases
Assist users with purchasing decisions and provide excellent customer service
Create help sheets and knowledge base articles
Technical Skills Required:
Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools
Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016)
Experience with ticketing systems like Jira/Confluence and ConnectWise
Strong understanding of workstation/server hardware components
Soft Skills:
Excellent communication and interpersonal skills
Detail-oriented, self-motivated, and able to multitask in a fast-paced environment
• • Strong problem-solving abilities and customer service orientation
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.
$48k-85k yearly est. 3d ago
Administrative Services Technical Support Specialist
Opengov 4.4
Technical specialist job in San Francisco, CA
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:
The Technical Support Specialist plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, training and supporting them in OpenGov products to transform how they serve their communities. The ideal candidate should possess a technical degree (Computer Science degree preferred), be energized by analytical problem solving, and be interested in learning about and using AI to solve complex problems.
This entry-level position is designed for individuals eager to learn and grow within a fast-paced environment. You'll receive hands-on training, mentorship, and clear pathways for advancement.
The Technical Support Specialist provides our customers omni-channel support via Phone, Chat, Web, and Email. The Technical Support Specialist independently manages their case backlog by assessing, analyzing, and providing technical expertise towards resolution while delivering high customer satisfaction. This position also requires providing technical guidance up to including impromptu software training.
Responsibilities:
Provide customer technical support via omnichannel interactions in order to achieve key performance goals, ensuring customer interactions are addressed in a timely and accurate manner and meeting or exceeding service levels.
Utilize service management system (Salesforce Service Cloud) for case management by providing adequate log notes, timely case updates, and work towards First Contact Resolution (FCR) for incoming inquiries to Support.
Independently assess and prioritize incoming cases, applying technical judgment to determine appropriate resolutions or escalations.
Triage customer reported incidents for severity, urgency and content to ensure consistency and quality.
Perform research across various tools to determine if the incident is a known issue or defect.
Troubleshoot a wide range of technologies and replicate incidents versus the expected results and document steps to reproduce.
Provide technical guidance and software training to customers and internal teams, influencing best practices and support strategies.
Contribute to the existing knowledge base to support customer self-service and training.
Participate in scheduled training sessions to learn internal and proprietary technologies.
Utilizing AI tools to service more customers faster with higher quality.
Requirements and Preferred Experience:
Experience in working with/troubleshooting: Data Management, ETLWorks pipeline, API data failures, CSS Coding, and/or AP Invoicing, Utility Billing, Budgeting or Procurement Products/Software
Interest in building strong interpersonal, written and verbal communication skills required.
Strong technical aptitude to problem solve and understand complicated problem statements required.
Ability to develop and maintain clear documentation for triaging, responding to, troubleshooting, and resolving issues.
Excellent organizational, time-management, and prioritization skills required.
Ability to collaborate and thrive within a team environment required.
Ability to learn new technologies and concepts quickly required.
Ability to handle multiple competing priorities required.
Must be able to work specific shifts to provide support during business hours required.
Participate in rotating on-call after business hours support required.
Experience or interest in using AI
Compensation:
$52,000 - $60,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Compensation Range: $52K - $60K
Apply for this Job
$52k-60k yearly 1d ago
Technical Writer Intern - Summer 2026, Foster City
Visa 4.5
Technical specialist job in Foster City, CA
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Visa's Internship Program provides an immersive, 12-week journey whereyou'llwork on impactful projects that drive Visa's mission forward. As a Visa intern,you'llbuild valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment.
Throughout the program,you'llhave exclusive access to interactive workshops and learning sessions designed to deepen yourexpertise, expand your industry knowledge, and elevate your professional skillset. Youwon'tjust belearning,you'llbe contributing, collaborating, and innovating every step of the way.In addition to professional development,you'llenjoy a variety of intern social events that foster community, connection, and fun throughout the summer.
The experience culminates in an exciting final presentation, whereyou'llshowcaseyour project achievements, share key insights, and present your recommendations to Visa's leaders and stakeholders. This is your chance todemonstrateyour business impact, highlight your personal growth, and align your work with Visa's vision for the future.
Payment Products Development (PPD): This is the team behind VisaNet, the payments network that connects consumers and merchants with financial institutions. The team strives to maintain quality through high-availability and high volume to enable industry collaboration and innovation today and tomorrow.
As part of the Payment Products Development Communications (PPDC) team, you'll work closely with other team members to help develop articles for the Global Technical Letter and Implementation Guide (GTLIG) and Global Service Activation Guide (GSAG). These articles document enhancements to a wide variety of Visa products and services as well as changes to existing core systems being made in the VisaNet Business Enhancements Release (BER).
Our team collaborates with systems architects, software engineers, project managers, business partners, and client support staff to ensure multi-system technical, implementation, and testing requirements are fully developed and documented for clients and Visa staff. We proactively support consistent on-time delivery of client documentation for every Visa Business Enhancements Release. Our team also produces standalone Technical Letters, Technical Specification Guides, Client Implementation Guides, Service Activation Guides, and Service Advisories for off-release systems implementations, as well as updates to internal guides for customer service staff.
Key responsibilities and projects include:
Building and managing strong relationships with business partners and technology teams to successfully deliver on time projects.
Learn and apply Visa's writing standards for all internal and client-facing documentation.
Collaborate with authors and editors on writing, reviewing, and producing high quality documentation.
Research and support the use of technologies such as, but not limited to, Atlassian Jira and Confluence, and AI agents, to help our improve documentation processes.
Support the team in analysis and automation initiatives, and more.
Qualifications
Basic Qualifications:
Pursuing a Bachelor's degree in Technical Writing, Journalism, English, Rhetoric, Business, or a related field, graduating December 2026to August 2027
Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.
Preferred Qualifications:
Skilled in writing and editing documents
Ability to analyze technical information and distill it into plain English
Strong skills in HTML and CSS
XML or similar experience
Other coding skills are a plus
Experience working with AI agents
Ability to take on challenges and address problems head-on
Strong ability to collaborate
Highly driven and resourceful
Ability to work in a fast-paced and dynamic environment
Additional Information
U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $30-$35/hr which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
Work Hours: Varies upon the needs of the department
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code
$30-35 hourly 2d ago
IT Staff Systems Engineer
Omada Health 4.3
Technical specialist job in South San Francisco, CA
will work PT time zone.
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada.
Job Overview:
The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization.
This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment.
This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture.
Infrastructure & Operations:
Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation.
Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort.
Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment.
Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation.
Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements.
Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend.
Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners.
Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements.
Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams.
Cross-functional Partnership and Services:
Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy.
Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies.
Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency.
Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives.
Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems.
Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions.
Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year.
Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards.
Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations.
Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows.
What Great Looks Like:
Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions.
Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery.
Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives.
Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent.
Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations.
Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points.
Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure.
Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity.
Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers.
Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives.
Candidate Requirements:
10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems.
Bachelor's degree in Information Systems or related field
Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration.
Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows.
Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX).
Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization.
Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards.
Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting.
Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams.
Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions.
High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement.
Benefits:
Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit:
Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.
Pleaseclick here for more information on our Candidate Privacy Notice.
$161k-201.3k yearly 4d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in San Rafael, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-53k yearly est. 13d ago
Technical Support Team Lead
Point One Navigation 3.6
Technical specialist job in San Francisco, CA
About Us
Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact.
Role Outcome
The Support Lead owns the quality, speed, and scalability of Point One's customer support experience. This is a player-coach role: you will personally handle complex technical support cases while simultaneously designing the foundational systems, processes, and insights that enable us to scale support as the business grows.
Success in this role means:
Ensure customer issues are resolved quickly and effectively, optimizing for speed to resolution and a positive customer experience.
The broader organization has continuous, structured visibility into customer friction, feature demand, and satisfaction.
Leadership can make informed product and prioritization decisions grounded in real customer data, not anecdotes.
Immediate Areas of Focus
Deliver High-Quality Technical Support
Personally manage a meaningful volume of customer support tickets, prioritizing speed, accuracy, and customer confidence.
Ensure consistent, high-quality customer communication, setting expectations and providing timely updates throughout the support lifecycle.
Model best-in-class technical support practices for the team through hands-on participation and leadership by example.
Partner closely with FAEs and/or Network Operations to resolve issues efficiently and close the loop with customers.
Build the Foundation for a Scalable Support Function
Define and implement a support ticket taxonomy that reflects customer use cases, technical complexity, and urgency.
Establish core support metrics (e.g., response time, resolution time, backlog health) and build simple, actionable reporting.
Document standard operating procedures, escalation paths, and ownership models that enable consistency without bureaucracy.
Define the initial scope and structure of the customer knowledge base, including what content exists, what's missing, and how it stays current.
Leverage emerging technologies (automation, AI-assisted tooling, internal dashboards) to increase support efficiency and reduce repetitive work.
Surface Customer Insights Across the Company
Identify patterns, recurring issues, feature requests, and friction points across support interactions.
Create a lightweight process for surfacing customer patterns and insights
Ensure customer feedback informs prioritization, roadmap decisions, and quality improvements.
Establish Visibility Into Customer Satisfaction
Define which satisfaction metrics matter most (e.g., CSAT, NPS, or alternatives) and why.
Determine when and how surveys are sent to customers without creating noise or fatigue.
Establish an initial baseline of customer satisfaction and trends over time.
Translate qualitative and quantitative feedback into clear action items.
Coach and Develop the Support Function
Train and mentor new technical support representatives, setting clear expectations for technical depth, customer communication, and ownership.
Model best-in-class customer interactions through your own work.
Continuously raise the bar for support quality as the team grows.
Qualifications
Experience in a player-coach support role, owning both hands-on support and system/process design.
Strong technical background in GPS/GNSS, precise localization, or closely related domains (robotics, autonomy, embedded systems, or positioning technologies).
Proven customer-facing experience as a technical support with the ability to explain complex concepts clearly and confidently.
Experience standing up or significantly evolving an early-stage customer support function.
Ability to define metrics, processes, and documentation without over-engineering.
Demonstrated ability to train, mentor, and ramp technical support team members.
Comfort working cross-functionally across GTM, Product and Engineering in a fast-moving environment.
Bias toward action, ownership, and continuous improvement.
Our Cultural Foundation
At Point One, our cultural and operating design is built around one guiding principle: we must move with extreme speed and efficiency of effort to stay in a leadership position.
This environment gives people a high level of autonomy and the ability to make a real impact. It also challenges every team member to grow - both professionally and personally. Because we focus on promoting from within rather than relying on external hiring, the opportunities for advancement are tremendous for those who seek them.
That said, growth only comes from delivering in the present. What matters most is the job to be done today, not the job you want tomorrow. When we all focus on today's outcomes with excellence, the path to greater responsibility and growth naturally follows.
We think about our culture in two dimensions:
How We Show Up Every Day
These are the behaviors we expect every team member to bring to work - the foundation of being a consummate, high-output teammate:
Trust / Assume Best Intent - Trust allows us to move fast. When we start from trust, we spend no time second-guessing or looking for ulterior motives and thus focus all our energy on acting.
High Output, Action Oriented - Our default posture is “yes.” We bias toward action and deliver results quickly, knowing that speed and efficiency compound into impact as we unblock others around us.
Divine Discontent - We're never satisfied with the status quo and are self-motivated to improve ourselves, our work, and our company. We actively seek feedback in real-time to shorten improvement cycles.
No Ego, One Team - Collaboration without ego creates leverage. When we win as one team, we eliminate friction and move faster together.
Self Accountability - Taking ownership is the straightest line to learning, self-improvement, and correcting our course of action. And blaming others around us is a fast path to destroying trust.
Operating Principles
These are the systems and norms that amplify speed and efficiency at the company level:
Edge Innovation - We bias toward action over approval. Experiment, decide, and move - failure is just a step toward faster learning.
No Hierarchies - We practice self-prioritization and go direct to the source. Flattening layers reduces drag and maximizes autonomy.
Customer Experience First - We optimize for the end-to-end customer outcome, not functional or departmental efficiency. This focus cuts waste, aligns priorities, and ensures we spend effort where it matters most.
If this role sounds like a fit, we'd love to hear from you. Apply below and join us in shaping the future of precise location.
$81k-126k yearly est. Auto-Apply 12d ago
RDBMS, Database Migrations
Sonsoft 3.7
Technical specialist job in San Francisco, CA
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
Strong RDBMS concepts
Experience in database migrations
SQL Server 2016 experience
Familiar with tools like SSMA, MAP, DMA
Familiarity with database administration activities
Exposure to open source technologies(Elastic, Postgres, JBOSS, NoSQL)
Experience in providing advanced technology advisory services.
Understanding of market and technology trends.
Analytical skills
Experience and desire to work in a management consulting environment that requires regular travel
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience within the Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
• •• Only US Citizen, Green Card Holder can apply.
** All your information will be kept confidential according to EEO guidelines.
$82k-102k yearly est. 60d+ ago
IP Litigation Hard Tech Associate Attorney 21351 San Francisco
Vanguard-Ip
Technical specialist job in San Francisco, CA
Requirements
High performer with experience in intellectual property matters, including patent and/or trade secret litigation.
Undergraduate degree in computer science, electrical engineering, mathematics or physics (this is preferred).
Superior academic credentials in law and undergraduate coursework.
Strong work ethic, excellent leadership skills, and action-oriented interest in taking on increased levels of responsibility for client matters.
Outstanding research and analytical skills, excellent oral and written communication skills, and have sound legal and business knowledge in working on a broad spectrum of cases and counseling clients with respect to ongoing matters.
Admitted to the state bar in which you are practicing.
Summary
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
Confidentiality
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
Opportunity Note
Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
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$68k-123k yearly est. 4d ago
Technical Consultant - Test Automation
Menlo Ventures
Technical specialist job in San Francisco, CA
Managing pricing and rebates shouldn't be a hassle. Enable's intelligent platform is built for the speed of today's market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management.
After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry.
Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.
This role centers on building and maturing automated test frameworks that strengthen Enable's implementation quality and delivery velocity. The Technical Consultant serves as a bridge between our customers and technical teams, ensuring automation supports project outcomes, reduces regression risk, and accelerates solution validation. The role still performs software customizations and integrations, but this is secondary to developing and operationalizing automated testing across projects.
As part of Professional Services, the consultant contributes hands‑on expertise, partners with Functional Consulting and Project Management, and helps institutionalize engineering best practices that support scalable, repeatable delivery.
Duties and Responsibilities
Test Automation and Quality Engineering (Primairy Focus)
Designs, builds, and maintains automated test suites supporting customer implementations and internal delivery frameworks.
Translates functional and technical requirements into robust automated test plans.
Partners with R&D, Technical Consulting, and Functional Consulting teams to standardize reusable automation assets.
Implements automated regression strategies to ensure customizations meet agreed‑upon customer requirements.
Troubleshoots failures and drives continuous improvement of automation stability and coverage.
Provides technical guidance on automation best practices, tooling, and approaches.
Captures lessons learned and contributes to a shared automation knowledge base.
Solution Delivery and Customization (Secondary Focus)
Performs customization tasks (plug‑ins, extensions, integrations) based on established design specifications.
Confirms technical capabilities of customizations align with the intended design and customer needs.
Acts as a conduit between customers and technical teams when resolving technical issues.
Supports solution architecture discussions and contributes hands‑on development when appropriate.
Knowledge, Skills, and Abilities (KSAs)
Demonstrated ability to design, build, and maintain automated test frameworks, preferably supporting enterprise or ERP‑adjacent environments.
Proficiency in scripting and coding languages commonly used for automation.
Ability to translate functional requirements into automation strategies that improve delivery quality.
Experience developing with C#, .NET, and SQL.
Strong communication and client‑facing skills.
Ability to work effectively in globally distributed teams.
Required Education and Experience
Relevant post‑secondary qualification or substantial professional experience.
3 to 5 years' experience as a Test Automation Engineer, SDET, or equivalent.
Experience building automated test suites for complex systems.
Experience in ERP or enterprise software delivery environments.
Requirements gathering or business analysis experience.
Preferred Education and Experience
BS in Computer Science or related field.
Experience in SQL performance analysis or automated validation of data‑driven workflows.
Experience developing customizations or integrations in enterprise software ecosystems.
Familiarity with integration patterns, test orchestration, and CI pipelines.
Travel
Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more.
Total Rewards
At Enable, we're committed to your professional growth. During the interview process, we will explore your experience, expertise, and role scope. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.
Salary/Total Cash Compensation (TCC) is just one component of Enable's Total Rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:
Unlimited Paid Time Off - Flexible PTO policy based on trust, balancing personal time and business needs.
Wellness Benefit - Quarterly incentive dedicated to improving your health and well‑being.
Comprehensive Insurance - Health and life coverage for you and your family.
Lucrative Bonus Plan - Enjoy a rewarding bonus structure subject to company or individual performance.
Equity Program - Benefit from our equity program with additional options tied to tenure and performance.
Career Growth - Explore new opportunities with our internal mobility program.
Learning & Development - Access a range of workshops and courses designed to boost your professional growth and take your career to new heights.
According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we're committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don't meet all qualifications.
Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination‑free employment, ensuring a harassment‑free environment with equitable treatment.
We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know. Enable International participates in the E-Verify program in certain locations, as required by law. Learn more about E-Verify and your Right to Work.
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How much does a technical specialist earn in Fairfield, CA?
The average technical specialist in Fairfield, CA earns between $59,000 and $163,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Fairfield, CA