Laboratory Support Specialist - 7 ON / 7 OFF / Phlebotomist
Technical specialist job in Midlothian, TX
Your Job: Phlebotomy In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Laboratory Support Specialist collects, processes, and distributes specimens submitted for testing.
Your Job Requirements:
• High school diploma or equivalent required.
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
Methodist Midlothian Medical Center is the first full-service, acute care hospital in Midlothian, Texas. Serving Midlothian and northern Ellis County, we are a 46-bed hospital that is designed to expand as the community grows. Providing everything from emergency care and advanced surgery to imaging and labor and delivery, our hospital has 16 emergency department beds, two operating suites, and the latest digital and medical technologies. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Level I Maternal Facility for perinatal care
Level I Neonatal Facility
Gene Rodgers Community Service Award, Midlothian Chamber of Commerce, 2022
Robotic surgery capabilities
Cardiac catheterization lab
Plasma Center Technician
Technical specialist job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - DallasWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyTechnical Support Representative
Technical specialist job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Product Information Specialist - Door Hardware
Technical specialist job in Dallas, TX
At Banner Solutions, every teammate is an owner.
Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through inventory availability, product findability, and top-tier customer support.
We are Securing Every Doorway and Beyond with Trusted Solutions.
Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry.
We are entering an exciting phase of growth and expansion supported by significant investments!
Summary:
The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team.
The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential.
Responsibilities:
Create new items in the ERP on demand for sales team as requested
Update, correct product information errors in ERP as reported via ticket system
Perform regular price updates to items in ERP as issued by our suppliers
Process large product load requests from Product Management
Investigate and correct pricing and data issues in ERP as needed
Support Product Information projects and initiatives as directed by Product Information Manager
Qualifications:
2+ years of experience in one or more of the following: Commercial Hardware sales/support, Product information management/analytics, or commercial hardware product management
Previous experience with Epicor Prophet 21 or similar ERP systems a significant benefit, but not required.
HS diploma/GED equivalent required, undergraduate degree in related field is a plus
Ability to manage and prioritize multiple individual & team tasks
Strong research and critical thinking skills
Proficient Microsoft Excel user
Experience with pivot tables, Power Query, VBA a plus but not required
Keen focus on accurate, consistent work
Clear and professional communication skills with cross-functional colleagues
Communicates with accuracy, professionalism, and kindness in all interactions
Responds to requests in a timely and professional manner
Outstanding personal integrity and ethics
Child Autism Support Professional (Entry-Level)
Technical specialist job in Allen, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need.
We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
What Our Team Says
We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families.
“The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.50 - $23.50
Bachelors: $16.50 - $25.50
Masters: $17.50 - $27.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
IT Helpdesk, Security & Network Technician Instructor
Technical specialist job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
Information Technology Specialist
Technical specialist job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
Technology Analyst - Disaster Recovery
Technical specialist job in Dallas, TX
Immediate need for a talented Technology Analyst - Disaster Recovery. This is a 12 months contract opportunity with long-term potential and is located in Dallas, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-91693
Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Govern disaster recovery plans and procedures for critical business applications and infrastructure.
Create, update, and publish disaster recovery-related policies, procedures, and guidelines.
Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience.
Maintain up-to-date knowledge of disaster recovery and business continuity best practices.
Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements.
Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies.
Coordinates Technology Response to Natural Disasters and Aircraft Accidents
Key Requirements and Technology Experience:
Key Skills; Disaster Recovery, Business Continuity and Enterprise Operational Resilience.
Strong knowledge of Airvault and ransomeware recory technologies
Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups
Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management
Demonstrated call control and situation management skills under fast-paced, highly dynamic situations
Knowledge of basic IT and Airline Ecosystems
Understand SLA's, engagement process and urgency needed to engage teams during critical situations
Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers
Skilled in a Customer-centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders
Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills
Ability to present to C-Level executives with outstanding communication skills
Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call
Ability to effectively triage - be able to detect and determine symptom vs cause and capture key data from various sources, systems and people
Knowledge of business strategies and priorities
Excellent communication and stakeholder engagement skills.
3 years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience.
Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms DR related regulatory requirement, and Business Continuity Plan exercises and audits.
Ability to motivate, influence, and train others.
Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau.
Ability to communicate technical and operational issues clearly to both technical and non-technical audiences.
Our client is a leading Airline Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Consultant - Technology Consulting
Technical specialist job in Irving, TX
Consultant - Technology Consulting & Innovation Group (TCIG) - Software & Hi-Tech Practice
Job Type: Full Time
Experience Required: 15+ Years
As a TCIG Consultant focussing on the Software & Hi-Tech Practice, you will be an excellent solution provider for Customer problems by understanding their technology landscape and proposing the right solutions. You will help customers define and execute their technology innovation strategies and thereby influencing revenues and growth. This role requires strong consulting experience and acumen, and a deep understanding of emerging technologies. You will spend more time engaging with clients-driving advisory discussions, shaping solutions, and co-creating innovation roadmaps and also collaborating internally with delivery, pre-sales, client partner and practice teams to ensure cohesive execution and value realization.
Key Responsibilities:
Develop tailored technology roadmaps and innovation strategies that leverage emerging technologies to drive client growth and efficiency.
Build and maintain trusted advisor relationships with senior client stakeholders across product, engineering, and innovation functions.
Lead discovery sessions and strategy workshops to understand business challenges, product goals, and technology priorities within the Software & Hi-Tech landscape.
Partner with clients to identify high-impact use cases in areas like AI-enabled product engineering, SaaS transformation, and platform modernization.
Conduct executive presentations and storytelling sessions to articulate technology value in business terms.
Support client pursuits and pre-sales engagements by contributing to proposal development, RFP responses, and solution presentations.
Presentations, Demos, & Pitches for prospect and customer meetings
Sales enablement through the journey of customer acquisition. Engagement with existing customers to pitch specific solutions.
Play a key role in influencing Revenues.
Internal Collaboration & Enablement:
Work closely with TCIG head and sales teams to align opportunity pursuits with client innovation goals and technology vision.
Collaborate with delivery leaders to ensure solution feasibility, scalability, and alignment with ongoing client programs.
Interface with innovation labs, product engineering, and domain experts to co-develop proofs-of-concept and prototypes for clients.
Capture and share client insights, industry trends, and solution feedback to continuously refine TCIG offerings and go-to-market strategies.
Thought Leadership & Market Foresight:
Stay abreast of emerging technologies, business models, and competitive trends in the Software & Hi-Tech sector.
Contribute to TCIG's internal and external thought leadership-through whitepapers, client presentations, and innovation sessions.
Qualifications:
Bachelor's in computer science, IT, or related field (BE/B. Tech)
15 years of total experience in technology consulting, or solution architecture roles.
Strong understanding of Software & Hi-Tech industry trends -particularly product engineering, SaaS business models, and digital platform ecosystems.
Proven success engaging senior client executives to shape and influence technology direction.
Hands-on experience in developing technology roadmaps, proofs-of-concept, or advisory frameworks.
Excellent communication, facilitation, and executive presentation skills.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $150,000 to $175,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements:
Medical / Life Insurance
Paid holidays
FSA & HSA
Commuter Benefits
401(k) plan and contributions
Aspire's Rewards & Recognition program
About Aspire Systems
Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020.
Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among
India's 100 Best Companies to Work For
12 consecutive years by the Great Place to Work Institute.
Who We Are
Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale.
What We Believe
At the heart of Aspire is our philosophy of “Attention. Always.”-a commitment to investing care and focus on our customers, employees, and society
Our Commitment to Diversity & Inclusion
At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.
Privacy Notice
Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.
Disclaimer
The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.
IT Support Specialist
Technical specialist job in Coppell, TX
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.
WHAT YOU'LL DO:
Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Team player with effective communication & customer service skills with the ability to stay on task when working independently
Organize and manage multiple tasks in a fast-paced environment
Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
Conversant in Microsoft operating systems and productivity tools
Experience with Cisco network equipment is a plus
Demonstrated success taking direction and working independently
Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
Perform in a dynamic and fast-paced team environment
Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
Demonstrated ability to use discretion and sensitivity when handling confidential information.
Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
Extensive experience in multi-org environment
Engineering and Construction Related Industry Knowledge desired
System Administration and support experience would be desired
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
Prioritize and manage multiple tasks, changing priorities as necessary
Work under pressure and adapt to changing requirements with a positive attitude
Oral and written communication skills as required for the position
Self-motivated, proactive and an effective team player
Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
Associate degree in Information Technology, Computer/Information Science, or related discipline
Minimum 3 years' practical IT experience required
Can be a combination of education, training, and relevant experience
TRAVEL:
Up to 20%
WORKING CONDITIONS:
General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noise level is typically low to medium; it can be loud on a job site.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyIT Help Desk Technician - Onsite Only - Carrollton, TX
Technical specialist job in Dallas, TX
IT Help Desk Technician Job Description:
We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.
Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and update software and hardware
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to escalate and resolve complex technical issues
- Assist with the setup and maintenance of computer systems and networks
- Train employees on IT policies and procedures
- Stay up-to-date on the latest technologies and trends in the IT industry
Qualifications:
- 2+ years of experience in IT support or a related field
- Strong knowledge of Windows and Mac operating systems
- Experience troubleshooting hardware, software, and network issues
- Excellent communication and customer service skills
- Ability to work well under pressure and in a fast-paced environment
- Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.
Help Desk Support
Technical specialist job in Carrollton, TX
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well.
We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera.
As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning.
Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Position Details:
Job Title:
Helpdesk Support
Duration:
4-5 Months (May Extend)
Client:
Large Multimedia Firm (Fortune 500)
Location:
Carrollton, TX 75006
Description:
·
Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms
·
Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis
·
Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience
·
Meet call metrics and standards as defined by the department, and enter all requests into SFDC database
Qualifications
Requirements:
·
1-2 years experience in a call center environment
·
2+ years experience in a technical environment.
·
Professional demeanor; ability to interact positively with customers
·
Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others
·
Solid working knowledge of the Windows Operating System, including but not limited to Windows 7
·
Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
·
Working knowledge of SQL 2008 R2 preferred
·
Knowledge of Windows Server 2003/2008 or Terminal Services a plus
·
MCSE or other technical certifications a plus
Additional Information
To know more about this opportunity, please contact:
Nimish Singh
******************************
************
Easy ApplyIT Technician - ServiceLink Flood
Technical specialist job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
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Auto-ApplyTier 1, IT Help Desk Support
Technical specialist job in Dallas, TX
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
Auto-ApplyIT Support Specialist- Tier 1
Technical specialist job in Plano, TX
Job DescriptionDescription:
Department: IT Services
Reports to: ITS Supervisor
:
Edge is a provider of integrated, managed voice, data technology systems, and services for business.
Position Description:
Provide Tier 1 IT desktop support and hospitality-related third-party vendor platform support to Edge's commercial customers.
Primary Responsibilities:
Serve as the first contact with customers who need technical assistance.
Remotely assist users with desktop, printer, and other connected device troubleshooting.
Perform troubleshooting and issue resolution for shared resource access, hardware, and software configurations.
Perform OS and other software and firmware updates and patch management.
First-level identification and escalation of major incidents using the approved IT escalation processes.
Document all work performed through a support ticketing system and effectively track and route incidents to the appropriate teams within IT.
Perform network administration functions, user account permissions, and Active Directory changes.
Follow up with clients to ensure issue resolution is complete and satisfactory.
Other Responsibilities:
Assist in creating knowledgebase articles, checklists, and FAQs.
Willingness to learn industry-specific and proprietary management systems.
Flexibility and willingness to work holidays, longer hours on a case-by-case basis, and other shifts as required.
Accommodate occasional shift changes based on coverage requirements and special events.
Requirements:
Required Skills & Experience:
Knowledge of Windows desktop and server operating systems, 0365, Active Directory, and Exchange.
Strong customer service and problem-solving skills, including the ability to respond diligently, promptly, and courteously to users' questions or issues.
Benefits:
As a full-time employee, you'll receive a competitive salary along with a comprehensive benefits package. This includes medical, dental, and vision coverage, a 401(k) retirement plan, paid time off (PTO), short-term/long-term disability, life insurance, and opportunities for professional growth. We're committed to fostering a collaborative and supportive work environment where you're encouraged to contribute and grow with the company.
Tech Risk & Controls Senior Associate - Technology Risk Management
Technical specialist job in Plano, TX
Join our team to innovate in technology controls effectiveness testing, and risk management leveraging your skills in a fast-paced, impactful environment.
As a Tech Risk & Controls Senior Associate in Corporate Sector, you will be a part of a team that drives risk reduction for the group with activities such as controls monitoring and testing, and risk analytics. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm.
Job responsibilities:
Conduct Technology Controls testing for the group, with an opportunity to show impact and efficiency using automation.
Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices
Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes
Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management
Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite
Required qualifications, capabilities, and skills:
3+ years of experience or equivalent expertise in technology risk management, information security, or a related field
Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards
Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders
Knowledge of risk management frameworks, regulations, and industry best practices
Preferred qualifications, capabilities, and skills:
Strong experience in technology risk and controls
Experience in technology controls testing or automation thereof is a plus
Exposure to python a plus
Ability to articulate risks visually and verbally to various audience
CISM, CRISC, CISSP, or other industry-recognized risk certifications is preferable
Auto-ApplyEnablement Tech Planning & Analysis, Associate
Technical specialist job in Plano, TX
We are looking for a candidate to join the FP&A team supporting Global Technology. The team is responsible for providing value added financial reporting, planning/forecasting and analysis to help our Global Technology organization to improve financial performance, achieve key business priorities and make informed decisions.
The role will involve ownership of the various tasks and projects listed below, and will give you a broad exposure to the business drivers of Global Technology, and Enablement Tech specifically. You will work closely with the broader Financial Planning & Analysis team and also will be expected to interact with peers and business leaders in the product desks and other areas as necessary.
**Job responsibilities:**
+ Self-start and lead projects to drive global consistency and create synergies across the team.
+ Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
+ Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
+ Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
+ Enhance controls and streamline processes through automation where possible.
+ Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
+ Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
+ Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
**Required qualifications, capabilities, and skills:**
+ BA/BS in Finance, Economics, Accounting or other related area
+ Minimum of 4+ years of relevant Financial Services experience.
+ Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
+ Inquisitive, enthusiastic and diligent, and capable of challenging peers.
+ Strong verbal and written communication skills with the ability to articulate complex issues clearly.
+ Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
+ Desire and ability to understand and effectively utilize MIS reporting systems
+ Integrity in handling highly sensitive and confidential information.
+ Knowledge and understanding of financial principles and ability to link results to activities
**Preferred qualifications, capabilities, and skills:**
+ Team player with the ability to be respected as a trusted partner for the Business, Finance, and F&BM teams.
+ Experience with Essbase, PI, Tableau, Alteryx, Python or Qlikview a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Technology Transactions Associate
Technical specialist job in Dallas, TX
Job Description
Top AmLaw 200 law firm seeks an associate to join their Technology Transactions team in any of their Austin, Dallas, & Houston offices.
The ideal candidate should have 5-7 years of experience and must have experience with some or all of the following: commercial transactions, data privacy, cybersecurity, and sophisticated transaction support including SPAC, Financings, Projects, and M&A. Experience with drafting and negotiating complex licensing agreements preferred. Strong academic credentials required.
Plasma Center Technician (PT 30hrs)
Technical specialist job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyHelp Desk Support
Technical specialist job in Carrollton, TX
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Position Details:
Job Title: Helpdesk Support
Duration: 4-5 Months (May Extend)
Client: Large Multimedia Firm (Fortune 500)
Location: Carrollton, TX 75006
Description:
· Provide front line queue support for customers; communicating technical support processes to customers in clear and understandable terms
· Problem solving by collecting data, establishing facts, and drawing valid conclusions in a timely basis
· Consistently exceeds customer expectations for service quality and is able to identify needs and solutions for improving customer experience
· Meet call metrics and standards as defined by the department, and enter all requests into SFDC database
Qualifications
Requirements:
· 1-2 years experience in a call center environment
· 2+ years experience in a technical environment.
· Professional demeanor; ability to interact positively with customers
· Superior interpersonal and oral/written communication skills with the ability to relate well and cooperate with others
· Solid working knowledge of the Windows Operating System, including but not limited to Windows 7
· Solid working knowledge of Windows registry, file and folder security, local/domain user security, and operating system troubleshooting
· Working knowledge of SQL 2008 R2 preferred
· Knowledge of Windows Server 2003/2008 or Terminal Services a plus
· MCSE or other technical certifications a plus
Additional Information
To know more about this opportunity, please contact:
Nimish Singh
******************************
************
Easy Apply