Technical specialist jobs in Galveston, TX

*AI & Systems Optimization Specialist (Customer Service)* Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. We are seeking a hands-on technical professional who will manage and optimize the tools, automations, and AI systems that support the CS team. This role is ideal for someone who thrives in system configuration, automation setup, and performance tracking, while working closely with the Head of Customer Service to bring strategic projects to life. *Key Responsibilities* * Configure, maintain, and optimize CS platforms (ticketing system, phone system, knowledge base). * Implement and fine-tune *AI tools* for ticket routing, chatbot responses, and automated workflows. * Monitor performance of systems and AI, troubleshoot issues, and adjust settings for continuous improvement. * Build and maintain *dashboards and reports* to track team efficiency and AI performance. * Document processes, create internal user guides, and train agents on new features. * Collaborate with external vendors and internal IT/product teams for integrations and updates. *Qualifications* * 2 + years' experience in CS Operations, Systems Administration, or AI/Automation. * Hands-on experience with customer service software (e.g., Zendesk, Gorgias, Richpanel, Salesforce, Intercom). * Familiarity with AI chatbot tools, macros, automation flows, and APIs. * Strong analytical and troubleshooting skills. * Ability to balance technical execution with business impact. *KPIs* * % increase in automation adoption. * Reduced ticket handling time via system optimizations. * Agent satisfaction with tools and workflows. xevrcyc * Measurable improvements in customer wait times and resolution times. Job Type: Full-time Pay: Up to $60,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * AI: 2 years (Required) * System administration: 2 years (Required) * Zendesk: 2 years (Required) Language: * English (Required) Location: * Houston, TX (Required) Ability to Commute: * Houston, TX (Required) Work Location: In person

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

**Responsibilities:** - Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager. - Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems. - Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment. - Collaborate with production engineers to ensure proper instrument data transfer and collection. - Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications. - Train crew members on electrical topics such as safety, maintenance, and operation. - Perform on-call work during off-hours as necessary. - Adhere to safe and compliant working procedures. **Requirements:** - High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred. - 5+ years of experience in a similar role, with a strong emphasis on troubleshooting. - Previous long-term employment history. - Experience in the marine industry and dredging projects is highly preferred. - Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams. - Experience in installing and maintaining electrical systems. - Ability to take initiative, work independently, make decisions, and develop recommendations. - Strong interpersonal skills to build effective working relationships both internally and externally. - Must be willing to travel 100% within the USA and occasionally out of the country.

is for the 2025-2026 School Year Starting compensation package for certified specialists is $61,594 Starting compensation package for non-certified specialists is $58,690 Primary Purpose: The Library Media Specialist will promote the success of all students by providing a balance between print and technology while ensuring continuous access to digital resources. The Library Media Specialist will provide leadership and expertise in the selection, acquisition, evaluation and organization of information resources and technologies in all formats, as well as expertise in the ethical use of information. The Library Media Specialist will supervise and manage the school library/media center and provide services and resources that allow students to develop skills in locating, evaluating, synthesizing, and using information to solve problems. The Library Media Specialist will serve as an instructional technology specialist to ensure the library/media center is involved in instructional programs of the campus and will assist campus principals and teachers in integration and use of instructional technology. Qualifications: Education/Certification Bachelor's Degree (REQUIRED) Master's degree from accredited college or university preferred Valid Texas school librarian certificate or endorsement preferred Special Knowledge/Skills: Knowledge of library and information science Ability to instruct and manage student behavior Strong organizational, communication, and interpersonal skills Experience: Two years teaching experience (REQUIRED) Experience in library/media center in public school setting preferred Major Responsibilities and Duties: 1. Serve as primary instructional technology liaison for the campus. 2. Encourage the use of instructional technology and media to engage students and to improve learning, providing access to digital information resources for the entire learning community. 3. Promote cooperative planning and direct instruction to integrate curriculum with resource use and information on literacy and digital skills. 4. Maintaining frequent and timely communication to stakeholders through the school and library website, parent newsletter, e-mail, social media, and/or other formats. 5. Collaborate with teachers and others to support curriculum content, learning outcomes, student information needs, and information resources 6. Understand and model principles of intellectual freedom, information access, privacy and proprietary rights. 7. Perform library management operations including but not limited to developing, budgeting, purchasing, scheduling, managing and maintaining facilities and resources, reporting, grant writing, and overseeing circulation and inventory. 8. Implement the district standard of library procedures for classifying, cataloging, and processing various resources that facilitate computerization and resource sharing. 9. Align the school library/media center program to school, state and national program standards as described by ALA and ISTE. 10. Assist in the management of teacher & student logins for district provided software. Additional Duties: As assigned by Principal or Instructional Technologist Knowledge, Skills, and Abilities: Ability to perform a variety of tasks, ability to be flexible when asked to perform numerous tasks simultaneously, perform under deadlines and work in a calm, sensible and efficient manner • Ability to organize, coordinate and communicate effectively Computer expertise in library, application software and Internet use • Displays a significant degree of professionalism and confidentiality Ability to conform to proper standards of professional dress and appearance • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them Interrelations: Contact with personnel within the district and with customers and vendors Will be working under the direct supervision of the department supervisor in order to complete day to day tasks Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service Employee Punctuality and Appearance: In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave Any deviation from assigned hours must have prior approval from the employee's supervisor All employees are required to report to work dressed in a manner that reflects a positive image of ILTexas and is appropriate for their position Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Personal computer and peripherals, and other instructional equipment Posture: Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Frequent walking Lifting: May require regular heavy lifting (45 pounds or more) and positioning of students with physical disabilities, control behavior through physical restraint, assist non-ambulatory students, and lift and move adaptive and other classroom equipment; may work prolonged or irregular hours Environment: Exposure to biological hazards Mental Demands: Maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Why cap Spire? cap Spire is a global consulting and solutions company that solves difficult business and technology problems for commodity-focused organizations. We take pride in putting our people first and are proud to be recognized consecutively as a Great Place to Work for our strong company culture focused on our people and enabling them to achieve their best. As a vendor-independent consultancy, you'll work with traditional technologies and leading-edge solutions for on premise and Cloud. We offer our employees progression, development and a diverse range of client engagements. Summary: We are expanding our Endur practice and are looking for experienced Endur Consultants proficient in Commodity or Energy markets and trading and risk management. You will be working on Endur implementations, leveraging your technical expertise in deal modeling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy. You will ensure successful project delivery, employing consultancy and project management best practices. Key Responsibilities: Work as part of a team on the technical implementation of Endur solutions, including enhancements, system configuration, data migration, version upgrades and support projects Design and architect object-oriented Endur-based solutions that meet client needs and adhere to industry standards for scalability, robustness, maintainability, and integration with other components and systems in a technology landscape Support existing solutions for bug fixes, enhancements and operations. Collaborate with clients to determine technical requirements and drive technical change management initiatives. Conduct analysis of existing systems and processes to identify areas for improvement. Support existing solutions for bug fixes, enhancements and operations Collaborate with cross-functional teams to ensure successful project delivery and client satisfaction. Maintain effective communication with clients and internal stakeholders, managing expectations. Prepare solution and technical design documentation and oversee the quality of other technical consultants' outputs. Required Experience: 4+ years hands-on with Endur as a developer or technical specialist with working knowledge of V19 and above. Experience in conducting comprehensive testing and quality assurance activities to validate the functionality, performance, and reliability of Endur solutions. Endur Development: Experience in developing and customizing JVS and/or OpenComponents (Java or .NET C#) to extend Endur functionality. Connex Integration: Expertise in integrating Endur with external systems and data sources using Connex, ensuring seamless data exchange and interoperability. Oracle and MS SQL Server Database Management: Strong understanding of Oracle and MS SQL Server databases, including database design, administration, optimisation, and performance tuning. .NET C# and/or Java Development: Proficiency in .NET C# and/or Java development for building custom applications, modules, and integrations within the Endur ecosystem. Endur Gateways and Accelerators: Demonstrate good working knowledge of Endur Gateways and Accelerators. Endur Grid: Demonstrate good working knowledge of Endur Grid design and configuration. Endur Modules: Demonstrate deep knowledge in key modules of Endur and commodity/energy operations. Endur Configuration: Proficiency in configuring Endur modules, workflows, and business processes to align with client requirements and industry best practices. Jira, DevOps, GitHub: Experience in utilizing Jira for project management, DevOps methodologies for continuous integration and deployment, and GitHub for version control and collaboration. Cloud Platforms (AWS, Azure): Familiarity with cloud platforms such as AWS (Amazon Web Services) and/or Azure, including knowledge of cloud services and infrastructure for hosting, scaling, and managing Endur environments. Knowledge and experience of the ION Cloud and IEM tools are also desirable. Third-Party Tools: Knowledge and experience of test automation and environment management tools. Ability to travel to onsite client locations for a limited time as per project requirements. Bachelor's degree in Computer Science, Finance, Accounting, Engineering, Economics, or equivalent experience in a related field. About the cap Spire team: To understand who our people are, you should first understand what they're not: replaceable. Each member of the team is chosen carefully and with intention. We believe that finding the right fit is more important than a laundry list of credentials - and that people are people first, and titles second. Because we hire the cap Spire way, our team is certainly one of a kind. We've brought together incredible talent that regularly collaborates to create clean, fresh solutions. That effort has led to remarkable opportunities, including work with many Fortune 500 clients. We've found that the winning combination of exciting achievements, trust in one another and open communication lays the groundwork for long-lasting, successful careers. That, and the fact that we clap for each other at every opportunity. Problem solvers, go-getters and charge-takers - we (really) want to hear from you.

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency. Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community. This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST. Responsibilities Include: Respond to end‑users and clients on technology-related issues and questions. Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications. Demonstrate proficiency with the firm's applications. Provide Level 2 support for practice-group-specific hardware and software. Perform software installations and upgrades. Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades. Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs. Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications. Provide status reports to and communicate with the manager. Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated. Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology. Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations. Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs Serve as a knowledgeable resource to team members within the office and the region. Provide Mobility support and advanced troubleshooting for approved devices. Maintain voice and LAN connections in closets and jacks. Perform routine maintenance of servers and applications. Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems. Deploy and support office telephone equipment. Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems. Experience and qualifications: Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience. Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required. Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts). Ability to solve practical problems dealing with a variety of variables where little standardization may exist. Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors. To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred. #LI-Hybrid Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or ********************************** If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.

Starting Salary Range is $31,200 - $32,791. The initial salary offer is commensurate with education and related work experience. The Help Desk Technician is responsible for providing first level technical assistance and support related to account and computer troubleshooting for students, faculty, and staff. This position will provide first call resolution as much as possible for computer system issues including software and occasional hardware issues for Lee College owned computers. The Help Desk Technician will coordinate between departments for IT technical support along with the Service Desk Manager. * Provide password and network account assistance for students, faculty, and staff via phone, remote, email, and in person. * Provide first level computer troubleshooting support for faculty and staff via phone, remote, email, and in person. * Install and troubleshoot computer operating systems, software, and occasionally hardware of Lee College owned machines. * Utilize the current ticketing system to document all issues ad calls that are received. * Escalate issues from customers to the appropriate team with necessary background information when unable to resolve issues over the phone. * Provide additional support to technicians in the form of research and information discovery. * Research and organize information with regards to reoccurring problems and issue resolution. * Assist Service Desk Manager with coordination of Service Desk work and projects. * Assist Service Desk Manager with research and information discovery for technical issues and projects. * Perform other duties assigned. * Associate's (or higher) degree in a related field or successful completion of sixty (60) college credit hours * One (1) year of experience in a Help Desk or Call Center role * Basic to intermediate knowledge of Windows 7/10, Microsoft Office 2013 and above, Mac OSX systems, etc. * Basic computer hardware and software troubleshooting skills * Excellent communication skills, both oral and written * Excellent customer service skills * Must be available to work evenings and weekends as needed

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor's "Best Places to Work in the U.S. 2024" list, and U.S. News & World Report's "Best Companies to Work for 2024" list. In addition, we have been recognized for having one of the country's Top 50 Midsize Early Talent Programs by RippleMatch's 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. This position is responsible for ongoing support of all Insperity Business Performance Solutions (BPS) products to existing clients. Responsibilities * Consults with end users to analyze complex, functional software issues escalated from Associate Technical Support Specialists. * Performs remote software support for clients on Insperity BPS solutions which could include, but is not limited to: * Answering phones politely, efficiently, and directing calls to appropriate department, or the voice mail system when necessary. Continuously monitoring the general voice mailbox. * Maintaining client information in Client Record Management system. * Providing backup phone support for other Technical Support teams. * Monitoring appropriate email inboxes and providing excellent email technical support. * Modifying setup to support changes in the client's business rules. * Using software diagnostics tools to troubleshoot client software issues. * Retraining clients on software. * Providing technical support via telephone or online on any BPS product purchased by client, including custom programming as purchased and documented. * Performs remote time clock support on Insperity sanctioned time clocks and time clock software * Troubleshoots returned hardware to identify and repair malfunctions and/or damage. * Configures, tests, and ships repaired hardware. * Documents all client interaction on a per incident basis. * Logs software issues and provides temporary workarounds as needed. * Tracks open software issues until a resolution is released by Quality Assurance and collaborates with Professional Services to ensure update is installed on the client system. * Creates and configures customer specific SQL statements to reduce manual entry. * Works with customers to optimize their experience with BPS solutions. * Handles business sensitive information with appropriate confidentiality. * Tracks process to ensure that unresolved tickets are escalated to appropriate individual based on established guidelines and procedures. * Monitors appropriate email inboxes and provides excellent email technical support. * Works to improve customer satisfaction and increase customer reference-ability. * Assists in the accomplishment of Insperity goals. * Helps other employees to accomplish Insperity goals. * Performs other duties as may be assigned by department supervisor. * Participates in the Disaster Recovery plan as required. Qualifications * Bachelor's Degree or equivalent experience is required. * One to four years of technical support experience is required. * Solid interpersonal skills to interface with co-workers and customers. * Ability to manage multiple tasks to completion with minimal supervision. * Strong understanding of various Internet browser technologies * Familiarity and understanding of computer network infrastructures (TCP/IP). * Intermediate understanding of relational database and SQL experience (Microsoft SQL Server preferred) * Knowledge of web-based software solutions * Strong analytical thinking skills and process-driven work habits. * Basic Knowledge of CRM systems and usage. * Ability to effectively communicate with technical and non-technical staff in both written and verbal format. * Ability to work alone and collaborative, with technical personnel as needed. * Ability to multi-task and prioritize projects in a fast-paced, deadline-driven environment. At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

The IT Technical Support Analyst will provide network infrastructure support functions and provide level-2 and level-3 technical support to respond to end user needs at all locations including but not limited to servers, computers, printers, mobile phones, telephones, and voice mail. Primary Responsibilities: Provide level-2 and level-3 support functions related to hardware, telephones, and all Agency-approved software. Provide individual end user support and installation/upgrades of hardware and software for all Agency computers. Provide server, backup and network support for LAN, WAN and AD-server environments as well as Internet and Intranet functions for all locations. Provide desktop/mobile telephone and communication systems problem solving and support, including setup and upgrades of devices for all locations. Function as a liaison between the Agency vendor(s) to resolve all systems and communications problems internally and externally. Make recommendations of purchases for hardware, software, and equipment necessary to maintain adequate system availability and inventory. Maintain the skill level necessary to grow with the needs of the organization related to hardware, software, and other technology trends. Manage timely completion and communication of all assigned help desk tickets to end users, fellow IT staff and supervisor including proper documentation of work completed with issue resolution. Report known or discovered theft, abuse, or misuse of any agency technology resources to Director of Information Technology and Business Processes. Propose and assist in implementation of proactive solutions to problems to streamline efficiencies or meet end user needs. Respond to requests for technical assistance in person, via phone and electronically. Administer help desk software, redirect problems to correct resource, identify and escalate situations requiring urgent attention and track/document requests and resolutions Provide installation and upgrades of hardware and software for servers and workstations. Serve as liaison between organization and vendor(s) as needed to resolve all systems and communications problems internally and externally. Assist in the planning, design, installation, and maintenance of the network infrastructure. Continue to improve skills necessary to grow with changes in technology. Provide daily management of equipment inventory responsible to the IT Department. Required Qualifications: Two plus years of college or technical school training related to Information Technology/Information Systems. High School Diploma required. (Formal education may be substituted with relevant years of experience related to job functions and/or IT Certifications.) Three (3) years' experience providing Microsoft Windows network and Windows 10 support. Three (3) years providing end user support, installation and repair of hardware and software. Preferably experience as help desk support level 2 or 3, including remote support. One (1) year experience with Active Directory domains. Two (2) years' experience installing and supporting Windows Server 2012/2016 and Windows 10 workstations. Two (2) years' experience with Windows based software, Microsoft Office 365 and Zoom. Two (2) years' experience working with LAN/WAN communications devices including routers, switches, wireless access points, firewalls and telephone services. Preferably Meraki. Knowledge, Skills and Abilities: Advanced computer software and hardware knowledge and skills. Ability to troubleshoot a variety of computer problems. Ability to Interact with staff with a service orientation. Ability to stay organized while executing multiple projects. Ability to maintain professional, confidential work environment. Work Conditions: Environment: Office-based Range of Schedule: Mon - Fri, 7:00 am to 8:00 pm Travel: Occasional - Must have reliable personal transportation, valid Texas Driver License, current Auto Insurance. DePelchin is Proud to be an Equal Opportunity Workplace. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation. Powered by JazzHR fWttoNEcO9

Travel: Up to 25% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Junior BIM/VDC Specialist supports the Building Information Modeling and Virtual Design Construction process and works directly under BIM/VDC Manager or Senior BIM/VDC Specialist to facilitate jobsite construction using VDC. He/she analyzes design for assigned conversions to create workable models & ensures constructability. The Junior Specialist checks for quality and accuracy of models, extracts quantities, clash detection and resolution. Visits field to learn concrete construction means and methods. Roles and Responsibilities The Junior BIM/VDC Specialist will possess competency in the following areas to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. * Under Direct Supervision, Assists in Creating & Maintaining 3D Models * Supports Pre-construction with Visualization and Presentation * Supports Research and Implementation of Construction Technology * Supports Information Technology * Ensures a Safe Work Environment * Participates in Training/Certifications Requirements * Bachelor's Degree in a related construction field and limited experience; or equivalent combination of education and experience * Requires knowledge of 3D/4D/5D BIM and of appropriate platforms At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR. Nearest Major Market: Houston

Job Description RMS Inc. is looking for a Field Technology Execution Specialist to join our team. The Field Technology Execution Specialist (FTS) will work alongside the Director of Field Technology (DFT) to plan and execute new technology offerings targeted at profitably growing RMS' business. The key elements of success are detailed planning, successful execution, and customer satisfaction. The primary responsibility of the FTS is to own the planning and execution activities in which technology is applied. The FTS will be expected to develop extremely detailed plans for all planned downtimes. These responsibilities extend into traditional field service execution, beyond just technology deployment. The FTS will also assist in overseeing technology deployment across individual projects. The FTS is responsible for interacting with the customers from a “boots on the ground” perspective. The FTS should maintain a positive working relationship with the customer and continuously incorporate feedback into RMS procedures and execution strategies. Turnaround and Project Planning - The FTS will be responsible for leading the development of all planning efforts associated with applying technology and executing field service activities. The FTS will work alongside other RMS Field Service and Technology resources to assist with this effort. Technology Execution Oversight - To ensure that the application of technology offerings is successfully executed, the FTS will support overseeing the work executed for the customer. The FTS will be responsible for executing the planned scope with the goal of minimizing execution duration and maximizing value for both the customer and RMS. SKILLS REQUIRED Organizational - Leadership & Organization Ability to be self-motivated and work alone Ability to organize and manage multiple deadlines and priorities Ability to handle stressful situations in a calm-cool-collected manner Display ownership and accountability for tasks and responsibilities Adaptable to changing schedules Interpersonal - Experience Required Excellent interpersonal and customer service skills Excellent verbal and written communication skills Ability to work within a team Machining, Quality & Inspection - Experience Preferred Ability to interpret and understand specifications, work instructions, and engineering drawings (blueprints) Ability to learn and understand various measuring devices such as portable 3D metrology equipment and associated software Exceptional safety and quality awareness PRIMARY ROLE RESPONSIBITLIES Lead industry-leading planning efforts to ensure the successful deployment of technology in collaboration with RMS Field Service resources Work alongside a team of metrology technicians throughout the entire life cycle of each project (planning and execution) Support field execution with other Field Supervision personnel, ensuring execution follows the developed plan Continuously learn and improve the execution plans that are developed for each project, driving further success for future projects Key Success Factors: Develop industry-leading plans for customer downtimes Support successful execution of the developed plan Regularly interface with the customer to receive feedback and to respond accordingly Disrupt the industry by reimagining historical execution techniques and creating the new standard and expectation for executing equipment maintenance and project implementation General: The above list of activities is not all-inclusive but a general representation of the requirements of a RMS Field Technology Static Equipment Manager. This above list is subject to change based on the needs of the company. REQUIRED EXPERIENCE & QUALIFICATIONS At least fifteen (15) years of oil and gas practical maintenance, turnaround, and project experience. Leadership and experience working alongside field technicians. Highly practical equipment expertise. Professional communication and interaction skills. REQUIRED EDUCATION No college education requirement of Field experience OTHER REQUIREMENTS The position will support all current operating locations but can be based remotely. Travel time is expected to 50% of the time but may vary depending on workload and complexity. The goal is for travel time to reduce as metrology technicians gain experience and additional Field Supervisors are trained and mentored. This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends may be required based on project needs. Able to pass a pre-employment drug test and background check. This position can be required to participate in the company random or customer specific drug and alcohol screening and background check. Ability to professionally handle stressful situations. Ability to understand, read, write, and speak English. Ability to lift 30 pounds. Authorized to work in the United States. Work Environment While performing the duties of this position, the employee may work / enter a shop or field service environment with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and “not loud”, there will be machining operations that generate moderate noise and metal particles. Employee will at all times, abide by RMS safety regulations and wear appropriate PPE while in these areas. WHAT WE OFFER Competitive Pay Paid Time Off Medical / Dental / Vision 401k Employee Incentive Programs Employee Reimbursement Programs Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do. ABOUT RMS Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry. RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description: VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply and it's subsidiaries are seeking a highly motivated Credit Applications Specialist to join our team. The ideal candidate will be responsible for processing credit applications, verifying information, and ensuring compliance with company policies and procedures. The Credit Applications Associate will work closely with the Credit Manager to ensure timely and accurate processing of credit applications. Responsibilities: Process credit applications and ensure all required information is complete and accurate. Verify applicant information and conduct credit checks. Communicate with applicants to obtain additional information as needed. Ensure compliance with company policies and procedures. Maintain accurate records of all credit applications and related documents. Assist the Credit Manager with other tasks as needed. Requirements: 1-2 years of experience in credit analysis or related field. Strong attention to detail and ability to multitask. Excellent communication and interpersonal skills. Proficient in Microsoft Office and other relevant software. Ability to work independently and as part of a team. Physical Requirements: Lifting up to 25 lbs. may be required infrequently. Must be able to remain in a stationary position 50% of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Benefits Medical, dental, life and vision insurance 401(k) Retirement Plan and Match Paid Time Off Specified Paid Holidays Disclaimer: This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management. Requirements:

Job Description Top AmLaw 200 law firm seeks an associate to join their Technology Transactions team in any of their Austin, Dallas, & Houston offices. The ideal candidate should have 5-7 years of experience and must have experience with some or all of the following: commercial transactions, data privacy, cybersecurity, and sophisticated transaction support including SPAC, Financings, Projects, and M&A. Experience with drafting and negotiating complex licensing agreements preferred. Strong academic credentials required.

AmLaw 100 Firm with Cravath level compensation. High scores for Transparency, Wellness Programs and Associate / Partner relations. Included in Vault's list of Best Firms to Work For. REQUIREMENTS Ideal candidates will have the following qualifications: • Significant hands-on experience drafting and negotiating complex technology agreements, including master services agreements, business process outsourcing arrangements, manufacturing, supply and distribution agreements, research, collaboration and development agreements, software licenses, cloud-based services, service level agreements, support service agreements, and other commercial agreements and technology transfer arrangements. • Candidates will have focused their practice in technology transactions at either a law firm with a national reputation or as a member of an in-house legal team. • A deep understanding of intellectual property and the ability to advise clients on the intellectual property aspects of commercial contracts. • The ability to work with other team members and clients, take ownership of projects, and deliver excellent solutions in a fast-paced environment, is essential. • Top academics and outstanding drafting skills are required. • Admission in the state in which they are located. SUMMARY Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. CONFIDENTIALITY At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. **Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience. Summary: Sunoco is seeking a talented and technical analyst / specialist/lead specialist support person. This position will work with our commercial, measurement, scheduling and accounting teams to support and maintain the applications that support business processes for inventory management, customer billing, and the customer portal. You will write basic SQL code to diagnose and troubleshoot problems in a timely manner, produce documentation, and assist on projects to provide business value. Essential Duties and Responsibilities: * Provide basic functional support which includes fundamental business requirements analysis, system configuration, testing, training, and documentation. * Assist with / lead software upgrades, patches code releases and database changes. * Implement and support third-party enterprise software and in-house custom interfaces and reports. * Assist more senior I/S staff in working with business partners to optimize processes and deliver / sustain process-enabling solutions. * Assist / lead in creating new business processes and optimizing existing processes; participate in evaluating new and existing software * solutions and making recommendations to business owners. * Assist / lead in compiling and analyzing business requirements and preparing system functional specifications that will be used to develop technical specifications; assist in testing technical development output. * Possess project lifecycle skills; follow defined I/S project execution standards including business process mapping notation and transformation, change control process, and software lifecycle. Participate as a team member on small and mid-sized projects. * Manage tasks and work effectively with team members and customers. * Demonstrate capability to bridge gaps and work with different I/S disciplines (e.g., technical, functional, infrastructure). * Responsible for solving mid-level to difficult functional issues. * Expected to demonstrate mid-level project lifecycle skills. * Expected to follow defined I/S project execution standards including business process mapping notation and transformation, change control process and software lifecycle in the execution of small projects under general supervision. * Expected to continually expand scope of knowledge. * Required to provide 7x24 support under general supervision and support of senior team members. Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements for this position are listed below. * B.S. degree in Computer Science or IT business-related field preferred. Relevant technical or industry experience will be considered. * Strong interpersonal skills required to effectively interact with and influence internal contacts as well as strong oral and written communication skills. * Ability to take direction from superiors and contribute to departmental discussions regarding problem solving is preferred. * Requires the ability to work in a team environment, and as an individual, efficiently and effectively. * Requires strong analytical and problem-solving skills. * Nature of position requires ability to organize/prioritize duties and give attention to detail and accuracy in execution of duties. * Must have demonstrated ability to exercise sound judgment involving difficult situations. * Positive attitude that promotes good work relationships. * Excited about learning. * Excited about investigating issues and solving business problems with an ability to provide and receive input during problem solving sessions. * Strong working knowledge of Microsoft SQL database queries, optimization, SSRS and Crystal Reports. * Strong written and verbal communication skills with an aptitude for problem solving. * Experience supporting Oil/Gas pipelines would be appreciated. * Experience supporting Synthesis application would be a plus. * B.S. degree in Computer Science or IT business-related field preferred. Relevant technical or industry experience will be considered. KNOWLEDGE/SKILLS/ADDITIONAL TECHNICAL REQUIREMENTS * T-SQL, IIS, Windows Server Required experience is commensurate with the selected job level: * The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience * The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience * The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional travel may be required.

Axiom Space is building the world's first commercial space station - Axiom Station. Serving as a cornerstone for sustained human presence in space, this next-generation orbital platform fosters groundbreaking innovation and research in microgravity, and cultivates the vibrant, global space economy of tomorrow. Today, driven by the vision of leading humanity's journey off planet, Axiom Space is the principal provider of commercial human spaceflight services to the International Space Station and developer of advanced spacesuits for the Moon and low-Earth orbit. Axiom Space is building era-defining space infrastructure that drives exploration and fuels a vibrant space economy that will empower our civilization to transcend Earth for the benefit of every human, everywhere. Axiom Space fosters a work environment inclusive of all perspectives. We are the pioneers of commercial space, leading the transformation of low-Earth orbit into a global space marketplace. Our mission-driven team is seeking a bold and dynamic Engineering Support Specialist who is preoccupied with big questions: Where do we go from here? What are the limits of innovation and exploration? How do we continue to evolve as a species? POSITION SUMMARY Our team is looking for an energetic and dynamic Engineering Support Specialist who will primarily be responsible for supporting Axiom's Extravehicular Activity (EVA) team in developing and maintaining detailed work instructions and procedures that document specifications for the assembly, integration, and testing of training and flight spacesuit and tools hardware. Will perform other duties as need to ensure production and project schedules are developed and maintained. We are looking for an individual who is passionate about customer service and excels at problem solving. The role requires strong organizational, time management, and communication skills. KEY DUTIES & RESPONSIBILITIES Work closely with the AI&T Manager, responsible engineers, technicians, and subject matter experts to develop processes and procedures for the assembly, integration, and testing of hardware Review, interpret and effectively communicate technical requirements and instructions in accordance with engineering drawings, procedures, specifications, observation of production methods, etc. to develop task specific and technically accurate manufacturing work instructions and procedures Responsible for work instructions/procedures throughout the entire document life cycle (i.e., generation, release, maintenance/update, and retirement) Additional job duties as assigned QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Bachelor's Degree in Engineering - Mechanical, Electrical, or related discipline or equivalent experience Project management experience, preferred 10 years' experience in aerospace industry, processes and practices strongly preferred 5 years' experience in technical writing strongly preferred Ability to analyze complex data and create detailed steps for the end-user to successfully interpret and execute the requirements outlined in the work instruction/procedure Prior experience in a manufacturing environment desired Experience with Jira and Confluence desired, but not required Demonstrated time management and organization skills to meet tight deadlines and quality objectives Highly proficient in MS Office software (Word, Excel, Outlook, etc.) Grit Passion for space and the mission Entrepreneurial, growth mindset Perseverance Resourceful, adaptable Skills Executes priorities with precision and pace High EQ and ability to collaborate within teams and cross-functionally Tech-savvy in using systems and tools to move faster and smarter Excellent written and verbal communication skills Competencies: Embody our core values of leadership, innovation, and teamwork. In addition, to perform the job successfully, an individual should demonstrate the following competencies: Accountability Sense of Urgency Extreme Ownership Execution and Delivery Efficiency Effectiveness WORK ENVIRONMENT: Generally, an office environment, but can involve inside or outside work depending on the task. Requirements Must be able to complete a U.S. government background investigation Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position Must be willing to work evenings and weekends as needed to meet critical project milestones Physical Requirements Work may involve sitting or standing for extended periods (90% of the time) May require lifting and carrying up to 25 lbs. (5% of the time) Equipment and Machines Standard office equipment (PC, phone, printer, etc.) Axiom Space is proud to be an equal opportunity employer. Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - TX - Houston - Richmond Ave U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - TX - Houston - Richmond AveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No

The IT Technical Support Analyst will provide network infrastructure support functions and provide level-2 and level-3 technical support to respond to end user needs at all locations including but not limited to servers, computers, printers, mobile phones, telephones, and voice mail. Primary Responsibilities: Provide level-2 and level-3 support functions related to hardware, telephones, and all Agency-approved software. Provide individual end user support and installation/upgrades of hardware and software for all Agency computers. Provide server, backup and network support for LAN, WAN and AD-server environments as well as Internet and Intranet functions for all locations. Provide desktop/mobile telephone and communication systems problem solving and support, including setup and upgrades of devices for all locations. Function as a liaison between the Agency vendor(s) to resolve all systems and communications problems internally and externally. Make recommendations of purchases for hardware, software, and equipment necessary to maintain adequate system availability and inventory. Maintain the skill level necessary to grow with the needs of the organization related to hardware, software, and other technology trends. Manage timely completion and communication of all assigned help desk tickets to end users, fellow IT staff and supervisor including proper documentation of work completed with issue resolution. Report known or discovered theft, abuse, or misuse of any agency technology resources to Director of Information Technology and Business Processes. Propose and assist in implementation of proactive solutions to problems to streamline efficiencies or meet end user needs. Respond to requests for technical assistance in person, via phone and electronically. Administer help desk software, redirect problems to correct resource, identify and escalate situations requiring urgent attention and track/document requests and resolutions Provide installation and upgrades of hardware and software for servers and workstations. Serve as liaison between organization and vendor(s) as needed to resolve all systems and communications problems internally and externally. Assist in the planning, design, installation, and maintenance of the network infrastructure. Continue to improve skills necessary to grow with changes in technology. Provide daily management of equipment inventory responsible to the IT Department. Required Qualifications: Two plus years of college or technical school training related to Information Technology/Information Systems. High School Diploma required. (Formal education may be substituted with relevant years of experience related to job functions and/or IT Certifications.) Three (3) years' experience providing Microsoft Windows network and Windows 10 support. Three (3) years providing end user support, installation and repair of hardware and software. Preferably experience as help desk support level 2 or 3, including remote support. One (1) year experience with Active Directory domains. Two (2) years' experience installing and supporting Windows Server 2012/2016 and Windows 10 workstations. Two (2) years' experience with Windows based software, Microsoft Office 365 and Zoom. Two (2) years' experience working with LAN/WAN communications devices including routers, switches, wireless access points, firewalls and telephone services. Preferably Meraki. Knowledge, Skills and Abilities: Advanced computer software and hardware knowledge and skills. Ability to troubleshoot a variety of computer problems. Ability to Interact with staff with a service orientation. Ability to stay organized while executing multiple projects. Ability to maintain professional, confidential work environment. Work Conditions: Environment: Office-based Range of Schedule: Mon - Fri, 7:00 am to 8:00 pm Travel: Occasional - Must have reliable personal transportation, valid Texas Driver License, current Auto Insurance. DePelchin is Proud to be an Equal Opportunity Workplace. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.