Technical specialist jobs in Greensboro, NC - 362 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Title: Manufacturing Technology and Continuous Improvement Specialist We are seeking a highly skilled and proactive Manufacturing Technology and Continuous Improvement Specialist to spearhead technical excellence across our baby diaper and baby pants production lines. This role is pivotal in driving troubleshooting capabilities, developing technical training programs, and overseeing process changes and new technology implementations. The ideal candidate is a hands-on technical expert with deep expertise in structured problem-solving. Key Responsibilities: Technical Troubleshooting & Problem-Solving Act as the site's primary resource for troubleshooting complex equipment and process issues using methodologies such as 5 Why, PDCA, and DMAIC. Conduct root cause analysis and implement corrective actions to prevent recurrence. Partner with cross-functional teams to resolve technical challenges and enhance machine reliability. Continuous Improvement & Process Optimization Drive continuous improvement projects aimed at increasing efficiency, reducing waste, and improving product quality. Monitor key performance indicators and identify opportunities for process enhancements. Support Lean and Six Sigma initiatives to sustain operational excellence. Technology Integration & Implementation Lead the evaluation, planning, and deployment of new technologies and process changes. Ensure smooth integration of new equipment and systems into existing production lines. Validate performance improvements and maintain compliance with safety and quality standards. Training & Development Design and deliver technical training programs for operators and maintenance teams. Assess training effectiveness and update content to align with evolving business needs. Collaborate with HR and external partners to provide specialized technical courses. Qualifications: Bachelor's degree in Engineering, Industrial Technology, or related field. 2+ years of experience in a manufacturing environment, preferably in hygiene or consumer goods. Strong expertise in structured problem-solving and continuous improvement methodologies. Familiarity with automation systems, PLCs, and process control technologies. Preferred Skills: Experience in baby diaper or hygiene product manufacturing. Lean Six Sigma certification or equivalent.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location

The Configuration and Deployment Technician is a self-motivated, team-oriented individual that fulfils a key position within our company. The responsibilities of this position include operating system and software application installation and/or configuration on computers for both employee and customer use, with a focus on quality and efficiency. KEY RESPONSIBILITIES: * Diagnostic Tool Configuration * Ensure computer configurations and documentation of related data are accurate and complete, per customer requirements. * Configuring and deploying Windows Computers in a Work Group or Domain Environment. * Hardware preparation, including unboxing, installation of batteries and SIM cards, and scan-in of serialized hardware. * Installation and configuration of the operating system and a variety of diagnostic software applications. * Pairing proprietary and third-party vehicle adapters with computers and software applications. * Additionally, utilize remote access tools to configure computers at remote locations. * Contact third party software vendors to transfer or troubleshoot software license activation. * Engage or follow-up with other departments as needed to resolve issues. o Troubleshooting issues pertaining to hardware and software installation on computers to overcome conflict resolution for multiple software programs. o Active participation in all aspects of the Configuration and Deployment department as needed. To include Imaging Process, Configuration, Quality Analysis, Shipping, Tracking and Database Maintenance. * Product Deployment * Maintains high level of productivity. * Has the ability to update and maintain database records * Team Responsibilities * Maintain a good working relationship with other groups in the department and other departments throughout the company. * All other projects and duties as assigned. SUPERVISORY RESPONSIBILITIES: * This position has no supervisory responsibilities. WORK ENVIRONMENT: * This job operates in a professional office environment. The role routinely uses standard office equipment. EDUCATION/EXPERIENCE REQUIRED: * Working toward or having completed AS or BS degree in an IT-related field. * Desire to have a career in Information Technology. ADDITIONAL ELIGIBILITY REQUIREMENTS: * Detail oriented. * Excellent verbal and written communication skills. * Experience using MS Office and MS operating systems. PHYSICAL REQUIREMENTS: * This is largely a sedentary role; however, moving computer kits and hardware is regularly required. * Basic motor skills and manual dexterity for extensive computer usage are required. * Sitting for extended periods of time is required. * Talking, hearing and close vision abilities are required. * Standing, walking, reaching, kneeling, and crouching required. * Stress may occur with changing priorities, tight deadlines and long hours. * Ability to regularly lift 25 pounds. TRAVEL REQUIREMENTS: * 0% * This position description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Noregon Systems, Inc is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The Business Applications Specialist is responsible for delivering company-wide business solutions through ERP and external software application configuration/development as well as supporting all field-based users utilizing such applications. This includes troubleshooting applications for all internal customers, such as Sales, Finance, Operations, Supply Chain, and other business units. This position is also responsible for managing assigned projects and defining, developing, testing, training, analyzing, maintaining, and improving in-house and external provided software applications. Continuous mentoring and development of system users will be critical to support the collective application of all systems and processes. Location & Schedule * The closest Colony branch location * Typically 8am and 5pm, Monday through Friday * Moderate travel requirements between Colony locations (including weekend travel and overtime) Essential Job Functions * Act as the first line of Application Support, including support that may not be in normal business hours. * Support the release of all new, enhanced, or repaired system applications to ensure maximum user adoption. This will include documentation and providing user training. * Participate in all system implementation projects supporting new acquisitions. * Act as an ambassador of Colony at all times. * Work closely with the IT Development team, corporate departments, regional teams, and branch resources to coordinate specific duties and implement deliverables. * Assist Developers, Analysts, and Designers in conceptualizing, developing new software programs, and applications. * Develop and maintain professional relationships with our 3rd party strategic partners to help ensure Colony will be top priority in times of urgent need. * Proactively keep Senior Business Applications Specialist informed of status and open issues at all times. * Respond and resolve problems in an efficient and timely manner. * Maintain currency of all Colony systems, policies, and procedures. * Maintain a moderate travel schedule throughout the year with potential overtime / weekend travel. Strategy & Planning * Analyze and assess existing business systems and procedures to drive measurable continuous improvement and increase profitability. * Manage the definition, development, and documentation of software business requirements, objectives, deliverables, and specifications in collaboration with internal users and departments. * Manage defining software development project plans, including scoping, prioritization, scheduling, and implementation. * Provide Project Management with tracking of the status of various projects throughout the project lifecycle. This includes full immersion into such projects and becoming the expert in the room of associated tasks to drive to expected outcomes. Acquisition & Deployment * Assist in planning & facilitating the Business Assessment / Gap Analysis Process pertaining to the system migrations. * Conduct research into software application products and services in support of business requirements. * Coordinate with external vendors to drive efficient implementation of new software products, and for resolution of any adaptation issues. * Manage the prioritization and scheduling of applicable software improvements and upgrades. * Manage and conduct on-site training pertaining to system migration and utilization of system applications. * Develop, plan, and conduct all post go-live support, training, and advanced training. * Provide on-site field support during conversion and post go-live hyper care weeks in business support of branch and regional leadership. Operational Management * Collaborate closely with business stakeholders to understand their requirements, informational needs, and data sources, and conduct requirements gathering sessions, meetings, and presentations. * Translate business needs into a clearly defined and detailed business requirements document, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups. * Clearly document and articulate As-Is with To-Be business needs and be able to educate users on system functionality/features and help bridge the gap on processes as needed. * Ensure systems integrations are built for scale to align with the growth of the company while maintaining accuracy and completeness of data flowing from our ecommerce platform, fulfillment center, and other third-party systems. * Work with the internal and implementation partner teams on automating data integrations. * Stay ahead of the new features and functionality, and provide recommendations for continuous improvements. * Participate in technical design reviews & audits to ensure design objectives are met and standards are followed. * Work with direct reports and end users on usability / Help Desk issues. What You'll Need for success: Knowledge & Experience * In-depth, hands-on knowledge of, and experience with, enterprise applications, including Epicor Prophet 21 (P21), with preferably 2 years' Colony experience with the day-to-day technical management and implementations * Understanding of ERP workflow functionality and processes * Strong understanding of common industry-standard business practices in accounting, supply chain, distribution, and warehouse management * Related experience with 3rd party tools and add-ons like Boomi, Avalara, Gains, Descartes, RFSmart a plus * Proven experience with troubleshooting principles, methodologies, and issue resolution techniques * Excellent written and oral communication skills as well as proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint) Personal Attributes * Experience working in a team-oriented, collaborative environment, with strong teamwork and interpersonal skills * Highly self-motivated and directed with the ability work independently * Ability to absorb new ideas and concepts quickly and good analytical and problem-solving abilities * Ability to manage competing priorities and effectively prioritize and execute tasks in a high-pressure environment * Ability to communicate effectively across all levels and present ideas in business-friendly and user-friendly language * A strong commitment to customer service, including a focused appreciation for the perspective of our end users and their customer-driven urgencies * Ability to provide strong team leadership through effective coaching, and training that result in successful employee development * Ability to think proactively and strategically Education & Certification * Bachelor's degree required in the field of Business Management, Computer Science, or Information Systems, and 3 years of related work experience. * Education and/or certifications with significant experience in SDLC, and project management are desired. We Can Offer You: We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony's benefits include: * Yearly discretionary bonus potential based upon performance. * Medical (including HSA/FSA), Dental, Vision, STD/LTD, Life Insurance. * 401k with company matching. * Competitive PTO and paid holidays. * Company-provided PPE as required. * Industry leading training and development. * Generous discounts on the best products from leading industry vendors. Life at Colony: Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valued asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony's Commitment to Equal Opportunity: Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Positions in this banded class conduct analytical work providing consultation, support, and/or training to end-users/clients of computer or other technology based systems. Employees may provide technical support of hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to effectively support end-users/clients. These employees are not usually involved in application development or network design, but may participate in system integration and network analysis activities. This work requires strong communication skills, and ability to effectively interact with a broad range of end-users/clients and an ability to use a variety of technical resources for providing this support. Employees at this level may provide routine and non-routine support for a wide range of technologies, or may provide in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects. Minimum Qualifications Bachelor's degree in computer science, information technology, business administration, or a related discipline. Five or more years of experience in a process improvement, technical support or IT systems administration role. Strong communication skills and the ability to facilitate communication across various disciplines. Experience with financial systems and data management. Preferred Qualifications Experience with financial systems such as DebtBook, QuickBooks, IntelleCheck, NCFS , NCID , and Core Banking, Chrome River, and Jaggaer Invoicing. Proficiency with Microsoft Office applications and M365. Familiarity with ServiceNow or other IT ticketing systems. Work Environment Driving - Car/Truck - o, Inside - c

Job DescriptionSalary: $22-28 Job Title: Qualified Professional (QP) Community Support Team (CST) Company: Arbor Care Solutions Employment Type: Full-Time Only Schedule: MondayFriday | 8:00 AM5:00 PM | On-call Rotation + Some Weekends Required Reports To: CST Team Lead Position Summary The Qualified Professional (QP) is a key clinical member of the Community Support Team (CST) at Arbor Care Solutions. This position provides direct, rehabilitative services to adults with mental health and/or substance use diagnoses through community-based, face-to-face interventions. The QP collaborates with a multidisciplinary team to support client recovery, symptom reduction, and successful community integration. This role also includes participation in a rotating 24/7 on-call crisis response schedule, including some weekend availability. Key Responsibilities: Direct Clinical and Rehabilitative Services Deliver in-person clinical and rehabilitative services in community settings (homes, shelters, public areas). Provide psychoeducation, skill-building, and supportive counseling aligned with the Person-Centered Plan (PCP). Assist clients in developing independent living, emotional regulation, and coping skills. Support relapse prevention, safety planning, and functional needs assessments. Accurately document all interventions in the electronic health record (EHR) according to Medicaid and agency standards. Crisis Response & On-Call Coverage Participate in a rotating 24/7 on-call crisis schedule, including evenings and weekends as needed. Respond to mental health and substance use crises with in-person interventions. Collaborate with the CST Team Lead to assess safety, stabilize the situation, and initiate appropriate care. Assist with the development and implementation of crisis, WRAP, or psychiatric advance directives. Care Coordination & Case Management Connect clients with resources such as housing, benefits, legal aid, healthcare, and employment. Assist with transitions from hospitals, jails, or residential treatment to the community. Coordinate across service systems and ensure follow-through on referrals. Advocate for clients across multiple life domains to promote community integration. Treatment Planning & Documentation Collaborate in the development, monitoring, and revision of Person-Centered Plans (PCPs). Ensure service delivery is goal-directed, measurable, and clinically appropriate. Maintain accurate and timely documentation in the EHR system. Track and communicate progress and barriers to the CST Team Lead. Team Collaboration Participate in weekly CST meetings, treatment reviews, and clinical staffing. Support APs, PPs, and Peer Support Specialists with coordination and updates. Provide input to promote team-based care and alignment with service goals. Quality Assurance & Compliance Follow all Medicaid guidelines, agency policies, and ethical standards. Participate in chart audits, quality improvement efforts, and ongoing training. Ensure all services align with clinical coverage requirements and licensing board expectations. Qualifications: Required Credentials (must meet one of the following): Masters in a human services field + 1 year of full-time post-grad MH/SUD experience Bachelors in a related human services field + 2 years of post-degree MH/SUD experience Bachelors in a non-related field + 4 years of post-degree MH/SUD experience Additional Requirements At least one year of experience serving adults with MH/SUD Valid NC driver's license and reliable transportation Strong communication, documentation, and problem-solving skills Willing to work in homes, shelters, and various community settings Must be available for rotating crisis response, including evenings and weekends Training Requirements Complete at least 20 hours of CST-related training within 90 days of hire Participate in continuing education and modality-specific skill development as required Compensation & Benefits Competitive pay based on qualifications and experience Medical, Dental, Vision Insurance Short-Term Disability, Whole Life Insurance Paid Time Off (PTO) and holidays Mileage reimbursement for travel Supervision toward licensure (if applicable) Work Schedule Monday to Friday | 8:00 AM5:00 PM Full-Time Only Includes rotating on-call crisis coverage and some weekend availability Why Join Arbor Care Solutions? At Arbor Care Solutions, we are committed to bringing clinical care directly into the community. We support individuals with complex needs through collaborative, person-centered, and trauma-informed approaches. Join a team that values your clinical expertise and helps you grow while making a real impact.

Apex Systems is looking to hire a fully ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a 10A-6P / 11A-7P shift with a Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner. * Diagnose and troubleshoot technical issues related to products or services both remotely and in-person. * Provide step-by-step guidance to customers to resolve their issues. * Escalate complex issues to higher-level support or specialized departments as needed. * Document customer interactions and solutions in the help desk system. * Follow up with customers to ensure their issues are fully resolved. * Maintain up-to-date knowledge of company products, services, and policies. * Collaborate with team members to improve customer service processes and outcomes. Qualifications: * High school diploma or equivalent; additional technical certifications are a plus. * 2+ years of proven experience in a customer service or technical support role. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Proficiency in using help desk software and other relevant tools. * Flexibility to work various shifts, including evenings and weekends. * Bilingual in Spanish and English is a plus. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Greensboro, NC, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Bilingual Help Desk Analyst * Help Desk Analyst * IT Service Desk Analyst II * IT Help Desk * Help Desk Support

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.50/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Title: Manhattan Associates - Technical (L3) Job Type: Full Time Requirements: • Experience in systems implementation and IT for over 15+ years • Experience in iSeries PkMS or WMi for minimum 10+ years • Strong knowledge of Distribution Center operations including receiving, pick, packing, tasking, allocation, shipping, and inventory control • Design sessions • Lead design sessions with business and operations • Prepare Business Requirement Document • Prepare Solution Design Document • Must be able to communicate and work effectively with business users and technical resources • Experience in integration with ERP, 3rd Party and back office systems • Able to clearly write Functional Specification and create Solution Design documents • Able to lead and facilitate blueprinting workshops and design sessions with multiple business users and technical personnel • Ability to plan, schedule, work independently, and as part of a team • Ability to assess issues and solutions in terms of technical impact, cost savings, and long term strategic impact

This is a professional and highly technical position working independently in the completion of projects and duties which cross technical boundaries on software and hardware. This position enables and ensures the operational capabilities, efficient use, integrity and reliability of technologies needed in Emergency Services. DINSTINGUISING FEATURES OF THE CLASS Employees in this class are responsible for cross technology support including risk monitoring, overseeing, supporting and training on technology use; providing progressive support and application systems software and security administration and data analysis and systems data integration. DUTIES AND RESPONSIBILITIES Essential Duties and Tasks * Perform frontline problem investigation and make determination of solutions for technology issues, which cross all technical boundaries. * Work closely with department staff, technologists from various vendors, allied agencies, and county IS to expedite problem resolution implementations, maximize user productivity potential, and provide permanent problem solutions. * Plan, implement and monitor technology inventories and systematic changes. * Plan, develop and implement systems of data collection and data integration. * Provide rapid ad hoc reporting. * Plan, develop and conduct topically driven computer software and hardware training. * Perform software systems administration and security management for the department. * Perform risk aversion monitoring of technology usage. * Provide technical advisory support for department support systems and end user tools. * Perform other duties as required or requested. RECRUITMENT STANDARDS Knowledge, Skills, and Abilities * Knowledge in use of various industry and standard computer software technologies. * Knowledge of web use and development technologies. * Knowledge of data systems analysis methods, tools and data integration technologies. * Knowledge in structure and use of various industry standard computer hardware, networks and communications technologies including Citrix, VPN, IP, Secure Tunelling, etc. * Knowledge of project planning, task management, technical documentation and communications. * Proficiency in use of MS Office products including Word, Excel, Access, PowerPoint, Publisher, Outlook. * Knowledge of development of scripting for MS Office products and other general industry products. * Ability to use SQL based query tools to access various data sources.. * Ability to use various diagnostic tools, techniques, utilities and communications. * Proficiency in organization and self-management and handling of simultaneous activities. * Goal driven, thorough follow through and time management. * Ability to carry out tasks with minimal supervision. * Proficient in communicating technical and non-technical details at the right level in working and training of people from various computer backgrounds. * Ability to gain knowledge through self-study. * Ability to use research tools including web for work related investigation. * Ability to establish and maintain good intra department and interdepartmental working relationships with a strong customer service orientation. Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Technology Engineering or related fields OR Two-year degree from an accredited college or university in Information Technology, Computer Science or related field and 2 years of experience developing and/or maintaining information systems. Physical Demands An employee in this position must be able to physically perform the basic life operational functions of stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. The employee must be able to perform medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 of force constantly to move objects. Working Conditions Work consist of activities inside and outside with one or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dusts, mists, gases or poor ventilation. May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assignment assigned to this class, there is available a completed job description with a physical abilities checklist, which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.

The purpose of this position is to provide IT support to the faculty and staff in the College of Agriculture and Environmental Sciences. Primary Function of Organizational Unit N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation. Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network. The College of Agriculture and Environmental Sciences has four distinct but inter-related departments (Agribusiness, Applied Economics, and Agriscience Education; Animal Science; Family and Consumer Sciences; and Natural Resources and Environmental Design). The College offers 10 bachelor's degrees, seven graduate programs, and has five options for Certificates within the Bachelor's degree, and one Post-Baccalaureate Certificate in Waste Management. The CAES has three institutes and centers of excellence: Center for Excellence for Post-Harvest Technologies, International Trade Center, Waste Management Institute and one interdisciplinary Center for Bioenergy. To complement the academic programs in the college, the CAES has an Agricultural Research Program; Cooperative Extension Program; University Teaching and Research Farm; Child Development Laboratory; and Laboratory Animal Research Unit. Work Hours 8:00AM - 5:00PM; Monday - Friday; some overtime may be required Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Key Responsibilities and Related Competencies Required Competency Technical Support Duties Manages and coordinates on-going hardware and software needs of the CAES, to include repair, acquisition and software installation and help desk functions. Provides technical support to staff, faculty, administrators, and students in assigned buildings: Carver, Sockwell, Child Development Lab, and University Farm administrative staff. Serves as back-up to the assigned Technical Support Analyst in the other buildings in the College such as Coltrane, Webb, Benbow, and C.H. Moore. Supports these departments: Center of Excellence in Post Harvest Technology at Kannapolis, Department of Natural Resources & Environmental Design, Animal Science, Family Consumer Sciences, Ag Business & Applied Economics, Agriscience Education, Ag Research Station and Cooperative Extension. Conducts informal training sessions on new software and applications related to CAES functions. Creates brief tutorials and training documents with screenshots of procedures that are needed to operate equipment. Performs routine and non-routine diagnostics and maintenance on these operating systems: Windows Server 2012, 2008, Print Manager, System Center Configuration Manager (SCCM), Windows 11, and Windows 10. Understands the diagnosis and time needed to make labor-intensive corrections of these systems; corrections are found via an event manager software, which sends an alert to email. Tests servers weekly, usually after 5 pm when users are not affected. Modifies, upgrades, and patches the following systems and software: Windows 10, System Center Configuration Manager (SCCM), System Center Operations Manager, Microsoft Project, Lumion 3d software for Landscape architecture, Netop Vision for Agri-Business (Browser control software for locking the browser during Exams), Sketch up, AutoCAD, Smart Notebook software for Natural Resources, Ag-Education, and Bio-Engineering, and Adobe Creative Cloud, SPSS, SAS. Resolves most incident tickets escalated to the Technology Support Analyst, which are submitted in the form of daily email requests numbering 3-10 a day and 9-250 per month. Creates and transfers document, develop small databases, calculate statistical analysis to support office functions. Researches new technologies being implemented. Supports various software and programming packages which requires familiarity with manipulation of data between packages or with other computer systems. Uses appropriate guidelines and manuals for certain problems with software and hardware, or consults with technical support at other locations for resolution. Required Competency Technical Solution Development Duties Improves efficiency of systems assigned to meet client needs. Observes system processes to note problem execution or errors and initiate corrective actions. Upgrades desktop computers for Research Faculty and Staff, Cooperative Extension Faculty and Staff, with the most current operating systems, fastest processors, and solid state hard drives for greater productivity. Automates the installation of operating system images on computer systems to one process versus multiple processes. Manages individual accounts to maximize server space for greater operational efficiency. Makes contacts with vendors to determine best options for change recommendations and implementations. Documents procedures and solutions on the website, which provides basic procedures and information. Documents other solutions on a shared drive. Reports incidents using the TeamDynamix Ticketing System for follow up and solution documentation. Required Competency Planning and Organizing Duties Maintains a database file that includes all information relating to computer equipment. Generates reports that pull up information by person, location, property numbers, vendors, etc. Develops and/or coordinates training for CAES faculty and staff and keeps records to determine training needs and technical competency levels. Conducts research to determine suitability for our systems. Required Competency Project Management Duties Manages server accounts, shared network resources and network support for CAES. Maintains familiarity with Windows NT Domain consisting of four domain controllers: Dec ALPHA (Primary Domain Controller), Intel based 500 Mhz+ (Backup Controllers). Provides recommendation on expenditures for equipment and software to meet the information needs of the organization. Required Competency Technical Knowledge Duties Writes programs/code for testing and implementing processes on servers. Understands Voice over Internet Protocol (Voip), Computer configurations including operating systems - applications - and infrastructure, Networking and configuring IP addressing, Internet Connectivity. Understands Audio/Video, Skype, Office Suites, Operating Systems, Server Management, Active Directory, and building your own Ethernet networking cables. Provides computer configurations including operating systems applications and infrastructure. Understands print management to assign users and levels of access and control. Understands how to assign IP addresses and associated devices. Understands wireless system technology and providing levels of access to users. Understands Android and Mac based phone systems for connectivity and access to wireless network. Creates cables for internet access in laboratory and office environments. Maps CAES servers based on location of clients for connectivity to university networking systems to provide access to faculty and staff. Applies knowledge of server configuration (virtual or physical), virtual private network (VPN) for remote access to servers to diagnose and solve problems, data pathways between multiple servers, and configurations to implement backup processes. Required Competency Consultancy Skills Duties Consults with a variety of clients within the College of Agriculture and Environmental Sciences, including Administrators (Deans), Directors, Department Chairs, on all matters relating to computer needs and use, to include selection, maintenance and long-range planning. Requests for consultation also come from individual staff, faculty, and students. Interacts with colleagues on the CAES IT Team, University ITS, vendors, and with clients (Administrators, Faculty, Staff, and students). Asks pertinent questions, listens carefully, and communicates clearly, often in non-technical terms.

JOB TITLE: ITS Technician DUTIES and RESPONSIBILITIES: Install, wire, integrate, and program the following - Poles, Cabinets, IVDS, Radar, CCTV Cameras, Encoders, Decoders, Field Switches, Lowering Devices, and all related hardware. Skilled in various task as listed above. Clean and prepare construction sites to eliminate possible hazards. Control traffic passing near, in, and around work zones. Measure, mark, and record openings and distances to lay out areas where construction work will be performed. Following the safety rules and regulations of the Company & OSHA regulations. Safe handling and use of all equipment assigned. Ability to understand installation manuals for all various types of equipment (CCTV, VDS, Field Switches, Encoders, Decoders, DMS) Good computer skills Ability to follow directions to complete various job tasks. Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Determining the kind of tools and equipment needed to do a job, ability to operate equipment. Driver's license required. (Must be able to meet our insurance requirements.) Performs other related duties as assigned. EXPERIENCE, SKILLS and ABILITIES: Minimum 1 year experience in job related field. Ability to work strenuously outside in all types of weather. Ability to lift and carry up to 75 lbs. for short distances. Ability to work on uneven terrain. Ability to properly hear and understand or interpret verbal job site instructions and properly perform such instructions. Must possess and maintain valid driver's license. WORK ENVIRONMENT: Must be able to work in all weather conditions. Must be able to lift/move up to 50 pounds. Benefits: The following benefits are included on the first day of the month following your date of hire: Health, Dental, and Vision Insurance Basic Life Insurance & AD&D Health Care & Dependent Care Flexible Spending Account Short Term Disability - Long Term Disability 401(k) plan (with matching) Paid Vacation Paid Holidays Lumin8 is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. LGBTQIA, Veterans, and women friendly!

Due to the nature of the work performed, only U.S. citizens will be considered for this position. This role is not eligible for remote work and will be based onsite in Danville, Virginia. About IALR The Institute for Advanced Learning and Research (IALR) serves as a regional catalyst for economic transformation. The mission will be accomplished through applied research, advanced learning, economic development, advanced manufacturing, and conference services. Driving Economic Transformation is at the heart of everything we do at the Institute for Advanced Learning and Research. WE discover breakthroughs, create opportunity, grow innovation, power progress, and host greatness. Each of our divisions plays a critical role in preserving and delivering this mission daily. About the Role The Technical Specialist, CNC & Additive Manufacturing is the subject matter expert responsible for leading and advancing CNC and additive manufacturing programs within the Accelerated Training in Defense Manufacturing (ATDM) organization. This role ensures instructional alignment, equipment readiness, curriculum integrity, and student throughput to prepare graduates for careers in defense manufacturing. With a strong emphasis on safety and quality, this role drives projects and initiatives that support organizational goals while staying informed on industry trends and internal processes to influence program success. Key responsibilities include promoting continuous improvement, curriculum innovation, and workforce development strategies, ensuring the hands-on training environment meets quality, safety, and stakeholder expectations. The position requires delivering detailed technical communication and high-level project updates to ATDM leadership. The ideal candidate is organized, disciplined, and self-motivated, capable of managing multiple priorities across operations and engineering. This role also serves as the primary interface with customers and stakeholders for CNC and additive manufacturing. Key Responsibilities • Ensures CNC & Additive Manufacturing programs maintain a focus on safety and quality. • Subject matter expert responsible for leading, overseeing, and advancing the CNC & Additive Manufacturing instructional programs within the Accelerated Training in Defense Manufacturing (ATDM) initiative. • Serves as the primary contact for technical issues that arise within the CNC & Additive Manufacturing programs. • Oversees the design, delivery, and continuous improvement of training curriculum in alignment with industry-recognized standards (e.g., NIMS, MSSC) and DoD workforce requirements. • Ensures lab facilities, equipment, and instructional tools are maintained in optimal working conditions and support high-fidelity, hands-on learning experiences while operating in accordance with safety and instructional best practices. • Guides instructional staff on best practices for lab safety, equipment operation, and student engagement. • Supports, manages, and influences continuous improvement of product/solution development lifecycle process, practices and initiatives. • Implements quality assurance protocols to support training effectiveness and student outcomes. • Provides technical leadership in CNC & Additive Manufacturing and applicable safety standards. • Monitors student performance and facilitate continuous improvement based on outcome data and employer feedback. • Collaborates with cross-functional teams to support shared projects and strategic goals across ATDM's lines of effort. Work Location We are looking for staff to work onsite in Danville, VA. Qualifications The Ideal Candidate • Bachelor's degree in Mechanical Engineering, Mechatronics, Materials Science, or a related field • Minimum of 5 years of experience in design, sustaining, or manufacturing engineering. • Demonstrated experience with CNC machining and/or additive manufacturing. • Familiarity with industrial safety standards and lab operations. • Experience with Lean, Six Sigma, or related continuous improvement methodologies. Qualifications: • Strong communication, project management, and team leadership skills. • Ability to lead, motivate and direct a workgroup. • Ability to work effectively with senior management, customers, and stakeholders. • Strong organizational and planning skills. • Ability to partner effectively with peers. Preferred Qualifications: • Experience working in or with the defense manufacturing sector. • Knowledge of DoD workforce readiness frameworks or occupational standards. • Instructional or curriculum development experience in a technical education setting. Essential Physical Requirements: Must be able to operate and manipulate a keyboard. Must be able to move from building to building, with limited travel. Light physical work may be required. Some travel may be required. Salary & Benefits IALR will offer salary that is commensurate with your experience. IALR offers unique career opportunities in an innovative environment, all to support the economic transformation of Southern Virginia. Eligible employees are afforded excellent medical, dental, and vision coverage with lower-than-expected costs and participate in the Virginia Retirement System to save for their future. IALR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you need reasonable accommodation for any part of the application or hiring process, please contact ***********. Requests will be kept confidential and handled in accordance with applicable laws.