Technical specialist jobs in Howell, NJ - 1,454 jobs

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

Alvarez & Marsal Private Equity Performance Improvement Manager, Software Product and Tech Diligence Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range. Our PEPI services include: Merger Integration & Carve-outs IT- pre-acquisition diligence IT- post-acquisition implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid Results Supply Chain CFO Services How you will contribute We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances. The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture. The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments. Manager: We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure These assessments will be conducted across the following types of engagements: Pre-acquisition, buy-side software product and tech due diligence. Pre-transaction, sell-side software product and tech due diligence. Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions. Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company. A manager will have several roles on the engagement team including: Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups. Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client. Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis. Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables. Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance. Supervise and mentor junior staff Qualifications: 5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development. Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience. Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables. Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff. Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis. Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy. Demonstrated ability to translate tech insights into commercial implications. Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field. Flexibility to travel at least 75% of time. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Benefits Summary Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs. The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-CP1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range. The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry. You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply. *This is a market paying law firm* Please reach out to me to discuss: ******************************* ************

84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues

Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technicianassistsin managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company Collaborate with HR team to retrieve equipment from Collaboratewith internal partner teams toidentifycompliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows;identifyand present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasingandretrieving ofequipment,upgrades,asset tagging,etc. Promptly respond to user requests via ticketing system/phone calls/IM Assistusers with access/system issues Write and update documentation for user reference Help build andestablishprocedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: 2+Yearsexperiencein a Help Desk role (preferably in a medium or larger company) Acustomer-orientedapproach to problem resolution Experience maintaining IT Assets within asset management software Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

Job Title: Journal Support Specialist Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature About the Role The Journal Support Specialist is a key member of the Publishing Support team, reporting to the Journal Support Manager. This role provides expert customer service to authors, editors, and internal stakeholders across the publishing journey, with a focus on Open Access workflows and policy-driven processes. The specialist collaborates with Editorial, Finance, Production, and Policy teams to resolve queries, improve workflows, and enhance the author experience. The role requires a strong understanding of publishing operations, financial processes, and project management principles, with an emphasis on continuous improvement and cross-functional collaboration. Responsibilities Customer Service & Vendor Management Respond promptly and professionally to author queries via Freshdesk and chat. Liaise with vendor teams (e.g., Straive) to ensure consistent service delivery. Communicate updates and policy changes to SNCS and vendor teams. Monitor query volumes and types; generate reports and insights. Provide training materials and feedback to vendor team leaders. Workflow & Quality Management Maintain and improve documentation, workflows, and canned responses. Review ticket handling for quality assurance and recommend improvements. Analyze satisfaction survey feedback to identify pain points and opportunities for automation or self-service. Project Management & Process Improvement Lead or contribute to continuous improvement initiatives aligned with departmental strategy. Apply Lean Six Sigma principles to streamline processes and enhance efficiency. Collaborate with internal stakeholders to adapt projects to evolving business needs. Prepare data and background materials to support proposed changes. Finance & Invoice Support Draft and review contracts to meet customer and business requirements. Manage invoice creation, cancellation, and edits in SAP. Ensure compliance with financial policies and resolve payment-related queries. Generate reports and follow up on outstanding invoices. Experience, Skills & Qualifications: Essential Strong organizational and time management skills. Detail-oriented with a high level of accuracy. Proficient in Freshdesk, SAP, OASiS, Microsoft Office, and project management tools. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Initiative-driven with problem-solving capabilities. Comfortable working in agile, fast-paced environments. Desirable Understanding of publishing workflows and Open Access policies. Experience with contract drafting and financial processes. Familiarity with Lean Six Sigma methodologies. Strong networking and research skills. Empathetic and collaborative approach when working with vendor teams. Project management experience and ability to lead cross-functional initiatives. Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: Medical, Dental and Vision 401(k) with company match and contribution Hybrid office working policy, Summer Hours, and paid time off Flexible Spending and Commuter programs Multiple Life insurance options Disability coverage Tuition Assistance Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance Employee Assistance Program Family friendly benefits and a variety of employee discounts An array of Employee Social Networks US Annualized Base Salary Range: $42,000 - $50,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/ #LI-EG1

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position works with the clinical team to implement care coordination when requested, which may include Peer Support Specialist as well as other community-based services designed to stabilize the consumer's condition. They collaborate with Care Managers, providers, and community agencies and organizations to facilitate access to and transition between services. The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such as ER admissions or Inpatient psychiatric admissions. Schedule: Monday through Friday between the hours of 8:00 am to 5:00 pm Easter Standard time. A 40-hour work week, the schedule is to be determined by hiring manager upon hire. This position is a field-based position with both a main office location and home-based office. You will have the flexibility to work from home when not in the field. Location: Queens, NY and surrounding boroughs Local travel up to 75% and mileage is reimbursed at current government rate. Primary Responsibilities. Use his/her own Recovery LIVED experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery Experience working with consumers that have co-occurring Disorder, i.e., Mental Health and Substance Use Disorder Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and use recovery and resiliency As directed, serve as a designated member of Internal subcommittees Participate in Optum and Health Plan Quality Review processes Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities As requested, provide support to consumers or family members in making needed appointments Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group Assist and support consumers and family members with Grievance processes Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support Respond to concerns and questions from consumers and families Participate in Treatment planning with consumers and families who request that support Work with community agencies along with and/or on behalf of consumers and families Provide feedback about Treatment planning development based on their interactions with other consumers and families Advocate on behalf of the consumers and families Provide peer support to consumers and family members at critical points in their treatment process Experience working with diverse populations in behavioral health settings Enter documentation of all interactions into the documentation platform Serve as liaison between Optum, the Health Plan and those who use services Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives Extensive work experience within own function Work is frequently completed without established procedures Works independently May act as a resource for others Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: uhgbenefits You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) Possess active/current Certified Peer Recovery Specialist or Certified Peer Support Specialist certification in the state of New York or be able to obtain their certification within 12 months of employment 1+ years of working knowledge of community resources 1+ years of experience with the Medicaid population 1+ years of experience with demonstrated understanding of the principles of recovery and resiliency and own lived experience 1+ years of computer proficiency experience with Microsoft Office (Word, Excel, and Outlook) and the ability to access multiple web applications Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Reside within a commutable distance to Queens, NY and surrounding boroughs within the city of New York Ability to travel 75% of the time within 60 miles of territory assigned Access to reliable transportation with a current and non-restricted state of New York's driver's license and State-required insurance Preferred Qualifications: Associate's Degree (or higher) Ability to facilitate training events Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care team Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.

Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year

FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience with an IBM zSeries Mainframe environment. Knowledge of z/OS, JCL, TSO/ISPF Experience and knowledge of COBOL/Natural Experience and knowledge of DB2/Adabas and VSAM & utilities Knowledge of CONTROLM/CA7/ZEKE scheduling tool Experience working with all types of data files including Generation Data Groups, VSAM, Partitioned, and Physical Sequential files Experience using incident management tools (Service Now) Preferred qualifications, capabilities, and skills Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organization's that use these services DYL280/SAS/EZYTRIEVE, Unix/Linux/Windows Distributed Application Support AWS cloud experience Experience managing projects and migrations

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Desktop Support Engineer - White Glove / Executive IT Support Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer - White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality. Provide priority incident response and proactive monitoring for executive users to minimize business disruption. Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and mac OS environments. Perform IMAC activities with attention to executive workspace standards and documentation. Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations. Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution. Maintain strict SLA adherence and escalation management for executive incidents. Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations. Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required. Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment. Document issues, resolutions, and best practices in the ticketing system and knowledge base. Follow security, compliance, and confidentiality standards while handling executive systems and data. Required & Preferred Skills (Refined for White Glove Support) 0-3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments. Strong working knowledge of Windows and mac OS operating systems. Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications. Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS). Exposure to IT asset management, ticketing systems, and vendor coordination. Prior experience supporting VIP / executive users is highly preferred. Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces. Basic exposure to data center environments, racking, cabling, and labeling is a plus. Exceptional communication, presentation, and interpersonal skills. Strong sense of ownership, discretion, and customer-first attitude. Ability to work calmly under pressure in a fast-paced, on-site executive environment.