Technical specialist jobs in Idaho - 577 jobs

Required Skills & Experience • ATTENTION TO DETAIL • Adaptability • Someone who will take this work very seriously - it can be tedious, but it is part of accomplishing an extremely important initiative to digitize records. • High school diploma or equivalent and two years of experience in records management or an equivalent combination of education and experience. • Knowledge of records management theories, principles, legal requirements and techniques. • Ability to: Analyze record-keeping systems to identify problems and opportunities for improvement. Take and transcribe dictation and/or type accurately and with urgency. Resolve customer complaints following established policies and regulations. Interpret rules, regulations and policies and make decisions based on them. Determine data requirements to organize and compile information from various sources into a concise reporting format. Valid state-issued driver's license. Nice to Have Skills & Experience • Bachelor's degree and four years of experience in document imaging and administrative support, preferably in a public agency or governmental setting. • Knowledge of Microsoft Office suite and Adobe Acrobat Pro. • Knowledge of governmental records retention and public information laws and regulations. • Knowledge of operation and use of electronic imaging systems. Job Description Insight Global is seeking an experienced Records and Information Specialist to hold primary responsibility for various specialized administrative duties involving manual and digital processing and maintenance of department records and documents. This person would perform extended periods of scanning and classifying documents. Ensure operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provide support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Responsibilities: Performs extended periods of scanning and classifying documents. Manual and digital processing and maintenance of department records and documents. Ensures operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provides support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Works within the department's records management operation, including facilitating the retrieval, filing and storage of information following best management practices and quality control practices. Ensures all classification of official records, documents and other media procedures meet applicable city, state and federal legal requirements. (per the training provided) Queries for records, scans, indexes, develops and reviews many department documents. They will be utilizing a large format scanner for drawings and a high-speed scanner for other smaller sized documents.

Opportunity for a Tech Support Analyst in a fast growing local company. Started right here in Twin Falls Idaho but has grown nation wide. This a a career oriented position with a great company. Come and join our team. id="is Pasted"> Overall Responsibility This is a staff position accountable for ensuring customer satisfaction is at the highest level. Providing the technical expertise, assistance, and project coordination necessary to modify/repair hardware and resolve technical problems to support KRS customer base. Key Tasks and Responsibilities Provide technical support to clients via phone, email and remote tools. Diagnose and resolve technical hardware and software issues. Advise user on appropriate course of action for problem resolution. Administers Help Desk software applications. Track and route problems and/or requests, and document their resolutions Troubleshooting day-to-day Loyalty operation issues such as hardware/point-of-sale configuration, network connectivity, software upgrades, and stand-alone terminals. The ability to work in a team environment and commit to a flexible work schedule to accommodate daytime, evening or overnight shifts. Assist in implementing practices that will more effectively utilize MIS resources. Other tasks as assigned by management. Skills and Attributes Skills and experience in troubleshooting - minor to complicated - issues for IT systems and networks. Requires strong problem solving, time management, flexibility, and communication skills. Position requires the proficient use of standard office systems including Microsoft 365. One year of customer service experience. Excellent communication skills. Ability to work without supervision. Meets physical demands of the position including the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving. Meet expectations for attendance and punctuality. Education Prefer Associates Degree in computer science or equivalent experience. id="is Pasted"> PERKS: Great PTO Plan Medical Insurance Health Savings Account (HSA) - on applicable health plans Life Insurance 401 K Savings Plan and Contribution Matching Bonusly Employee Rewards and Recognition Platform Employee Discounts Access to Learning Platforms Wellness Program Supplemental Programs ABOUT KRS KRS is locally owned and operated. Over the past 21 years, our business has grown to be a national leader in developing and managing customer rewards programs all across the country. We build business solutions that make retail operators smarter and more profitable while helping them anticipate and meet their customers' growing needs. With more than 21 years of experience, we're recognized as the market leader in building customer rewards programs that generate brand loyalty, build repeat store visits, and increase bottom-line sales. KRS recognizes that businesses must be prepared to pivot to meet their customer base's changing needs to succeed in today's competitive retail environment. We are here to provide our retail clients with cutting-edge products and services they need to serve their customers. As a company, we have high expectations of each other and work as a cohesive team to provide excellent customer service and support to our clients. We are a family that cares for and supports each other.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Boise, ID, US Bilingual (Spanish - English) We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer's need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction. This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc. Key Responsibilities: Handle all in-bound customer support interactions (phone calls, email, web requests) Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce) Use the company Return Authorization process to facilitate warranty product replacements Maintain clear and accurate records of all customer interactions Maintain a professional manner at all times Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers Must be available to work a set day shift Monday-Friday (flexible schedule options are available) Other duties as assigned or directed by the company Required Skills & Experience: Spanish-English bilingual language skills A proven track record in a technical support, call center, and customer service position is required High School Diploma or equivalent Minimum of two years of technical customer support experience is strongly preferred Hardware and software technical troubleshooting background is highly desired Experience in irrigation principles and systems is preferred Experience with electrical and/or mechanical systems is preferred Experience with IoT, networks, and cellular communications is preferred Excellent written and verbal communication skills are required Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools Practical problem-solving, critical thinking, and troubleshooting skills Well-honed listening skills and ability to identify root cause problem statements An ability to diffuse high-pressure situations through effective communication and empathy A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment Self-starter with a hands-on approach to training and a desire for continued learning Positive attitude and ability to work well as part of a collaborative team Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others Attention to detail and the ability to assess and prioritize multiple tasks efficiently Desired Characteristics: High school or equivalent (Required) Call center: 2 years (Preferred) Software troubleshooting: 2 years (Preferred) Customer support experience Technical support

**Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSummaryOur client is a successful and rapidly growing Managed Services Provider (MSP) located in the Boise, ID area that specializes in offering technology solutions and support to businesses of all sizes. They are in immediate need of an Onsite IT Service Desk Coordinator. This individual is the main contact for all of their clients. It is not only important in this role to develop rapport with their client base while managing their expectations regarding their open tickets, but it's vital to communicate with their team of technicians as well. By being the point of contact for their clients, in turn the Service Desk Coordinator shields the technicians from any communication confusions that could arise between the technicians and the client. This position has a variety of tasks which are mostly administrative and dispatch related.Duties & Responsibilities Manage our ticketing system by making sure all new tickets are being addressed and assigned to the appropriate technicians. Management of all open tickets by working with their technicians to make sure tickets are being worked, updated, and closed properly. Create/update new tickets based on service requests via incoming emails, phone calls, verbal requests, and/or voicemails. Create service calls, onsite and remote (when appropriate), for tickets and installs to correspond with the resource schedule. Enter charges in tickets as needed to help out technicians. Meet their clients' expectations by keeping them informed as to a time frame for services or if the resource needs to be rescheduled. Keep track of tickets that are waiting parts. Once parts have arrived, update ticket status to deliver and wait for the next visit. Call the client to schedule an appointment. Keep tickets moving through their completion process as much as possible Coordinate resources schedule, as well as daily ticket reviews for all open tickets with each resource. Help answer incoming support calls when needed, being sure to take messages or forward calls accordingly. Provide appropriate communication to clients on the status of their open ticket(s). Monitor some IT Services to make sure processes are working Provide input and details for technician annual reviews with the Director of IT Services. Resident Autotask expert, responsible for training new employees in Autotask. Track weekly metrics for service delivery and recommend tweaks as needed. Qualifications And Requirements Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration a plus Strong written and verbal communication skills to coordinate with clients, team members and management and explain technical issues Analytical and problem-solving skills to handle any issues Organization and time management skills to keep tickets on track Excellent resource planning and task scheduling skills Software experience: Connectwise, Autotask, ITGlue

Job DescriptionSummary Our client is a successful and rapidly growing Managed Services Provider (MSP) located in the Boise, ID area that specializes in offering technology solutions and support to businesses of all sizes. They are in immediate need of an Onsite IT Service Desk Coordinator. This individual is the main contact for all of their clients. It is not only important in this role to develop rapport with their client base while managing their expectations regarding their open tickets, but it's vital to communicate with their team of technicians as well. By being the point of contact for their clients, in turn the Service Desk Coordinator shields the technicians from any communication confusions that could arise between the technicians and the client. This position has a variety of tasks which are mostly administrative and dispatch related. Duties & Responsibilities Manage our ticketing system by making sure all new tickets are being addressed and assigned to the appropriate technicians. Management of all open tickets by working with their technicians to make sure tickets are being worked, updated, and closed properly. Create/update new tickets based on service requests via incoming emails, phone calls, verbal requests, and/or voicemails. Create service calls, onsite and remote (when appropriate), for tickets and installs to correspond with the resource schedule. Enter charges in tickets as needed to help out technicians. Meet their clients expectations by keeping them informed as to a time frame for services or if the resource needs to be rescheduled. Keep track of tickets that are waiting parts. Once parts have arrived, update ticket status to deliver and wait for the next visit. Call the client to schedule an appointment. Keep tickets moving through their completion process as much as possible Coordinate resources schedule, as well as daily ticket reviews for all open tickets with each resource. Help answer incoming support calls when needed, being sure to take messages or forward calls accordingly. Provide appropriate communication to clients on the status of their open ticket(s). Monitor some IT Services to make sure processes are working Provide input and details for technician annual reviews with the Director of IT Services. Resident Autotask expert, responsible for training new employees in Autotask. Track weekly metrics for service delivery and recommend tweaks as needed. Qualifications And Requirements Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration a plus Strong written and verbal communication skills to coordinate with clients, team members and management and explain technical issues Analytical and problem-solving skills to handle any issues Organization and time management skills to keep tickets on track Excellent resource planning and task scheduling skills Software experience: Connectwise, Autotask, ITGlue Employment Type: Full time Location: Boise, ID

CWAN is seeking a knowledgeable and driven Presales Consultant to support our Private Credit business line. In this role, you will be responsible for collaborating closely with sales, product, and solutions teams, serving as a technical expert on our private credit offerings. The ideal candidate will leverage their industry expertise to effectively communicate the value of our solutions to clients and prospects, ensuring a smooth transition from presales activities to implementation. Key Responsibilities: Client Engagement: Partner with the sales team to understand client needs and objectives, providing tailored solutions that address their specific requirements within the private credit sector. Conduct product demonstrations and presentations that showcase the features, benefits, and competitive advantages of our private credit offerings. Needs Assessment: Collaborate with clients to gather requirements and assess their existing processes, identifying opportunities for improvement through CWAN's solutions. Actively listen to client feedback and ensure that insights are communicated to relevant internal teams for potential product enhancements. Technical Expertise: Serve as a Subject Matter Expert (SME) on private credit, staying abreast of industry trends, regulatory changes, and competitive landscape to provide informed guidance to clients and internal stakeholders. Prepare technical documentation, including requirement specifications and implementation roadmaps, to facilitate solution delivery. Collaboration with Internal Teams: Work closely with the product and engineering teams to relay client feedback and influence product development based on market needs. Coordinate with marketing to contribute to content creation, including case studies, whitepapers, and presentations, that highlight the value proposition of our private credit solutions. Training and Support: Provide training and support to internal sales teams and client-facing staff, ensuring they are equipped with the necessary knowledge and tools to effectively position and sell CWAN's private credit offerings. Assist in the development of training materials and workshops to enhance overall team competence in the private credit domain. Market Research: Conduct research on market trends and competitor offerings to understand positioning and identify areas for differentiation. Participate in industry events, conferences, and seminars to represent CWAN and build a network within the private credit community. Qualifications: Bachelor's degree in Finance, Business Administration, or a related field; advanced degree (MBA or equivalent) is a plus. 5+ years of experience in presales consulting, product management, or a similar role within the private credit or broader financial services industry. Strong knowledge of private credit products, structures, and market dynamics, including an understanding of risk assessment and investment strategies. Excellent communication and presentation skills, with the ability to convey complex concepts to diverse audiences. Proven ability to collaborate effectively with cross-functional teams and build strong relationships with clients and stakeholders. Self-starter with strong analytical skills and attention to detail, capable of managing multiple projects simultaneously in a fast-paced environment. NYC salary range: $100k - $130k + RSUs Chicago/Boise salary range: $80k - $110k + RSUs

Job Description Field Technician - Controls / BAS Specialist - Boise, ID - Traveler This opportunity is with a leading provider of mission-critical data center solutions, delivering building automation services for hyperscale, Colo and enterprise data centers nationwide. This firm supports the installation, commissioning, and optimization of advanced control systems that ensure uptime and energy efficiency in critical environments. This opportunity offers a career-growth minded role with exciting projects, leading-edge technology, and competitive compensation and benefits. We are seeking a Field-Based (BAS) Building Automation Systems / Controls Technician with experience in installing, integration, testing, and commissioning building automation systems (BAS) and HVAC controls. The ideal candidate will possess strong technical expertise, hands-on installation experience, and a background working with mission-critical or large-scale facilities. Candidates should be proactive, adaptable, and capable of managing work onsite while leading subcontractor teams and interfacing directly with clients. Responsibilities: Lead and coordinate onsite installation efforts for BAS and HVAC control systems across mission-critical project sites including low voltage cable Work closely with all parties: project managers, systems engineers, software engineers, construction contractors / subs, equipment vendors and client staff to ensure proper operation, change orders and acceptance of the automation and software solutions Work with vendors: scheduling, resource management and coordination of construction and start-up services as needed with MEP trades: electrical, mechanical and equipment suppliers. Assist project leadership on automation projects of complex scope Review and interpret AE drawings, submittals, and relay logic to ensure proper system functionality Install and wire controllers and field devices, retrofit panels, manage cutovers, and oversee jobsite logistics Conduct and document functional testing, QA/QC checks of BAS Systems, and commissioning activities Perform QA / QC of BAS and integrated systems using BAS software tools Provide installation inspections and other closeout duties to ensure customer acceptance Provide markups for shop drawings to document as-built conditions Create, Modify, Develop MOPs and SOPS for equipment and processes Assist with pre-functional and functional testing Troubleshoot and optimize BAS systems using field tools and modern diagnostic techniques, including emerging technologies and corrective actions Provide clear and consistent communication with project managers, clients, and commissioning agents including daily site updates, daily site safety reporting and progress reports Provide input to project teams on estimating and takeoffs for proposals Work effectively with limited direction on day-to-day work and general instruction on new projects or assignments Maintain daily job site documentation including updates, safety logs, and tracking issues or changes Attend project bid walks; engineering surveys for retrofit projects Lead installation teams on daily and weekly meetings Participate in site audits, project estimates, and client demonstrations as needed Provide technical information and safety guidance for activities on site Qualifications: 5+ years of hands-on experience in BAS fieldwork-installation, testing, and troubleshooting required for mechanical and electrical systems Experience with Distech and Tridium Niagara platforms strongly preferred Technical proficiency with AE drawings, relay logic, and field device wiring Demonstrated leadership skills, ability to oversee field personnel and subcontractors Proficiency with Microsoft Office; AI and workflow-enhancing technologies Must be adaptable, resourceful, and able to work under pressure in fast-paced environments Ability to communicate effectively in both written and verbal Solid Organizational skills, with the ability to multitask Willingness to travel 50-75% U.S. work authorization required Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes - EMN, ETN, MMNs, Seabees; Army - Power Generation; Air Force - Power Production; Generator Techs; Maritime; Coast Guard; etc.) Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: ************************************** After applying, if you have further questions, you may call ************ and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, *************************** If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

**Please note that we will follow-up to your application via email. Often those emails are captured in Junk Mail. Please check your email frequently for communication from us regarding your application.** Are you a self-motivated and highly resourceful person who is capable of dominating the markets we serve? Do innovation, information, and teamwork excite you? Are you an avid learner who is always looking to improve? TOK is seeking a talented Help Desk Technician who will be responsible for support and management of computers, devices, and software across the organization. This role provides technical troubleshooting, user assistance, and clear communication and training to end users. Who We Are: Locally and independently owned company founded in 1991. The leading commercial real estate firm in Idaho. Voted by our employees as one of Idaho's Best Places to Work for eighteen (18!) consecutive years. We encourage you to join our team and see why! As a Help Desk Technician, a typical day includes performing these essential duties and responsibilities Provide daily support and management of user devices. Participate in user support team and manage tickets through the Help Desk for both local and remote users. Troubleshoot computers, smartphones, and tablets, providing first-level hardware and software support. Troubleshoot software applications including Outlook, Word, Excel, PowerPoint, Adobe products, and other business applications. Instruct and train users on computer hardware, systems, and applications. Stay current on technology changes and recommend appropriate system updates and software upgrade timing. Perform proactive computer maintenance, including physical and digital cleaning. Maintain reliable and predictable attendance. Perform other IT duties as assigned by Management. Requirements Essential knowledge, skills and abilities needed to succeed: Experience and knowledge supporting Windows-based devices and hardware required. Experience and knowledge supporting Windows-based software and applications required. Strong verbal and written communication skills. Intermediate proficiency in Microsoft Word, Excel, and Outlook. Ability to work under pressure in a fast-paced environment, with excellent time management and organizational skills. Ability to maintain professional relationships and deliver exceptional customer service by treating others with respect, working toward common goals, and responding promptly to issues and requests. Demonstrated ownership of tasks, project management capability, and process improvement experience. Ability to extrapolate complex technical concepts into clear, user-friendly language Ability to remain professional while occasionally working in occasionally stressful situations. Essential physical abilities required: Ability to remain in a stationary position at least 50% of the time, and occasionally move about the office to access necessary materials and operate office equipment. Ability to effectively communicate with clients and team members, interpret instructions, and exchange accurate information. Sufficient visual and mental perception to comprehend written requirements, and determine appropriate actions to meet quality standards. Ability to lift and carry objects up to 30 pounds and work in an office environment that requires walking, bending, stooping, kneeling, crouching, and extended periods of sitting. Ability to crawl or position oneself to maintain computers in various locations, including under the desks and in server rooms.

id="p921_h"> id="p921_"> Technology Date Available: Open Until Filled Job Position: Technical Support Specialist School: Gem Prep Schools Subject: School Operations City: Pocatello, ID Grade: K-12 Contact: Megan Love Pay: Starting at $33,405 or DOE Email: ********************* Full Time/Part Time: Full Time Start Date: Open Until Filled Are you interested in making a significant impact in students' lives? Would you like to be part of a team that is committed to do whatever it takes to make every student successful? Gem Prep is seeking an entrepreneurial spirit who is committed to excellence and has a desire to join a fast-growing team. Gem Prep is a network of K- 12 college preparatory schools. At least sixty percent of Gem Prep students will graduate high school with an associate's degree and the remainder will graduate with at least 18 college credits. During the elementary years, Gem Prep believes in building a strong academic foundation to prepare students for the rigorous learning environment in grades 7-12. Gem Prep views itself as a catalyst for changing K-12 education in Idaho, with an impact that extends beyond our schools to benefit students throughout the state. Our focus is to improve post-secondary preparedness and achievement for all students. Gem Prep Schools are part of the Gem Innovation Schools organization that serves K-12 students throughout Idaho, operating seven charter schools in Nampa, Meridian, Twin Falls, Pocatello and a statewide virtual school. Please see *************** for more information. Gem Prep students develop the following competencies by the time they graduate high school. Gem Prep staff are expected to possess each of these same competencies. Self-Aware, Self-Directed, and Self-Disciplined Creative Problem-Solver Skilled Communicator and Collaborator Summary of Position The Technical Support Specialist will maintain and troubleshoot hardware and software across various platforms (Laptops, Chromebooks, Video Teleconferencing)) to ensure that students, teachers, and staff can efficiently carry out their educational and administrative tasks. Responsibilities include receiving, prioritizing, documenting, and actively resolving end-user help requests through diagnostics, a ticketing system, and direct hands-on assistance. The role requires excellent communication skills to clearly explain solutions to non-technical users and may involve collaboration with IT team members on technology deployments and user training. This position reports to the Director of Information Technology and may require flexible availability for urgent issues outside standard school hours. Responsibilities Responsibilities include, but are not limited to the following: Support and Troubleshooting: Field incoming help requests from parents, students, and staff via telephone, email, Zoom, and a ticket system, ensuring a courteous and efficient response. Diagnose and repair hardware issues, including replacing broken parts on laptops, Chromebooks, and printers. Apply diagnostic utilities and consult online knowledge bases, including software updates and FAQs, to aid in problem resolution. Perform hands-on fixes at the device level, such as installing and upgrading software, implementing file backups, and configuring systems and applications. Provide both onsite and remote support, including for mandatory State testing at remote office locations as needed, with site administrator approval. Documentation and Escalation: Document all user information and the nature of problems in the ticket system. Prioritize and escalate support requests as necessary to appropriate technology department team members. Record, track, and document the request process in the ticket system, noting all decisions and actions up to the final resolution. Develop and maintain help sheets, knowledge base articles, and FAQs based on resolved issues to assist end users. Training and Knowledge Development: Identify and learn about the software and hardware being supported by the organization. Assist in developing training materials and procedural documentation for users. Device Management and Distribution: Prepare, configure, and ship devices such as laptops, Chromebook, and printers to enrolled students, ensuring devices are operational and in good condition. Receive returned devices, assess their condition, perform necessary repairs or updates, and maintain accurate inventory records in an Asset Management System. Inventory and Maintenance: Maintain a comprehensive technology inventory for student families, staff, and the technology department. Travel to remote locations as necessary to support technology needs and ensure continuity across all sites. General Duties: Perform additional duties consistent with the scope and intent of the position as required. Physical Demands/Environmental This position may require travel to all Gem Prep locations throughout the State of Idaho. Occasional travel out of Idaho if necessary for training opportunities. Frequent virtual meetings. Working at Gem Prep Gem Prep focuses on hiring and developing great employees with high expectations and provides robust support to meet those expectations. Gem Prep expects the following: Results. Gem Prep works relentlessly to create efficient, measurable, and sustainable results. We strive for excellence and pursue our mission tenaciously. Ideally, you thrive working in a fluid environment where flexibility and tenacity are required. Innovation. We embrace new approaches and ideas that have a powerful impact on learning and teaching, achieving success for every student. We believe that today's students need schools that dramatically rethink the traditional learning and teaching process for the success of every student. The status quo is not acceptable. Integrity. We are truthful, fair, and trustworthy in all aspects of our work. We expect the same of you. Humility. If you are humble and teachable, this will be a powerful learning experience for you. Your humility will be key to building trusted and authentic relationships as well as the key to your professional growth. We also understand that you bring valuable experiences and knowledge that will lift our team. Teamwork. We value each of our team members as individuals but believe that we achieve the greatest results by working together. Qualifications Educational and Certification Requirements: BS degree in Information Technology, Computer Science, or equivalent work experience. A+ certification or relevant professional certification is a plus. Technical Skills: Experience troubleshooting and repairing a variety of technology, including laptops, Chromebooks, wireless and wired networks, video teleconferencing systems, and associated software. Proficiency with operating systems including Microsoft Windows, iOS, Chrome OS; knowledge of Unix/Linux and MacOS is advantageous. Experience with G Suite for Education, Microsoft Office, and Google Apps. Demonstrated skills in the installation, operation, maintenance, and repair of computer systems and networks. Knowledge of network systems, data flow theory, and basic networking principles. Familiarity with diagnostic utilities and basic troubleshooting for connectivity issues, printers, and driver problems. Communication and Interpersonal Skills: Exceptional written and verbal communication skills. Strong interpersonal skills with a focus on rapport-building, listening, and questioning. Professional and Personal Attributes: Highly organized, detail-oriented, and capable of managing multiple projects and adjusting priorities autonomously. Strong analytical, critical thinking, and problem-solving skills. Ethical behavior and a professional demeanor. A passion for education and a commitment to supporting the needs of Gem Prep and its students. Ability to stand or sit for extended periods and lift up to 50 pounds of hardware and peripherals. Experience working in a K-12 environment is desirable. Aptitude for working effectively with children, parents, and staff members. Hiring is done without regard to race, color, religion, national origin, sex, age or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. Gem Prep is a DRUG FREE WORKPLACE. It is a condition of employment with Gem Prep that employees comply with this policy. Any information provided by applicants in seeking a position with Gem Prep shall be truthful and accurate. If an investigation should disclose untruthful or misleading answers, an application may be rejected, applicants may be removed from consideration, or employment with Gem Prep may be terminated.

Job Title: Technical Support Technician (Comms) Location: Gowen Field, IDTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Family: BPIT Job Title: IT Support Analyst Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: *************************** To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: *************************** Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #JIL #ZR What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients. This is a full-time, onsite role based in downtown Boise, Idaho and includes working on Saturdays 1 to 2 times per month, on average. Please ensure this aligns with your location and schedule requirements before submitting an application to the role. Ricochet POS, part of the Fullsteam organization, provides an affordable, cutting-edge software solution for the consignment, resale, and retail industries. Our customers benefit from a wide range of integrations and features that help them efficiently manage both brick-and-mortar and online operations. As a growing software company, we are dedicated to offering a better, more modern way for small business owners to run their stores. We are seeking driven, customer-centric individuals who are excited to work with a small but mighty team that values collaboration, innovation, and helping businesses thrive. This role offers an excellent opportunity to gain meaningful experience in the fast-expanding world of cloud-based/SaaS solutions. For those with existing experience in this field, it provides a chance to deepen your expertise and grow with a rapidly expanding organization that genuinely appreciates its employees. Job Summary: The Customer Technical Support Specialist provides frontline support to Ricochet POS users, helping them navigate our cloud-based POS system and resolve technical or account-related issues. This role serves as the primary contact for inbound inquiries, ensuring timely resolutions, clear communication, and positive customer experiences. Collaborating with internal teams, the specialist supports customer needs, assists with product knowledge, identifies upsell opportunities, and contributes to the overall success of our growing SaaS organization. Responsibilities and Duties: Develop in-depth knowledge of our cloud-based point-of-sale (POS) software solution. Build a general understanding of consignment and vendor-based stores and their operational needs. Serve as the primary point of contact for customers through inbound support channels. Assist and guide non-technical customers with clear, easy-to-understand communication. Handle complaints in a timely manner, de-escalate when necessary, and own the issue escalation process-ensuring proper analysis, resolution, communication, and documentation. Coordinate with various teams to reach out to customers who need assistance or account guidance. Collaborate with internal departments to support customers whose needs extend beyond the support team. Develop a working knowledge of all company services and offerings. Upsell additional products and services to existing customers. Complete other tasks assigned by Management. Skills and Competencies: A self-starting, positive team-player who enjoys collaboration, with strong drive and motivation to succeed Strong computer skills, including Intercom, Salesforce, Microsoft Office Suite (including Teams) Strong problem-solving abilities Detail-oriented with the ability to multitask effectively Willingness and initiative to take on new responsibilities and projects as they arise People-oriented with excellent listening skills and enthusiasm for solving customer problems Ability to manage and align with customer expectations Desire in learning the consignment and vendor-based business models Strong written, phone, presentation, and interpersonal communication skills Highly organized with strong time management abilities Dependable with a keen sense of accountability in meeting work commitments Consistently punctual and able to maintain steady, reliable work performance Comfortable working independently as part of a small team without the need for micromanagement Experience and Education Requirements: At least four years of relevant customer support experience Powerful desire to learn and grow Prior experience supporting computer software Ability to work Saturdays Ability to work on-call Experience in a support center environment Background supporting cloud-based/SaaS software solutions Experience supporting website services and/or ecommerce solutions Experience working with consignment and/or vendor-based stores Knowledge of POS software, payment terminals/processing, CRM, and/or helpdesk tools High school diploma or higher education Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

Job Family: BPIT Job Title: IT Support Analyst Role Summary: The IT Support Team supports ONE North America users by resolving technical problems and building solutions that cover a multitude of technical disciplines. This position provides both first and second level IT support, designs and implements solutions related to end-user compute, and serves as a resource to other Business Process Information Technology teams. IT Support Team members work directly with internal customers and are the primary representatives of the IT department to internal customers. Additional Responsibilities: Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada. Identify, research and resolve technical problems Support activities including problem recognition, research, isolation, resolution and follow-up with affected parties Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system. Perform IT operational and maintenance tasks, as assigned Perform audits and documentation for IT inventory (hardware and software) and system access Responsible for user registration and role setting for business systems Manage projects and other work, as assigned Prepare RFP's, bid proposals, contracts, scope of work reports, other documentation for IT projects and efforts Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones. Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal. Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams Deploy and administer technology solutions Collaborate with Global and other regional technology teams for solutions Core Required Skills and Competencies: Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook. Highly motivated with the ability to work independently and as part of a team Ability to evaluate data, analyze, and problem solve. Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management. Function-Specific Required Skills and Competencies: Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks. Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management. Some travel and flexibility in work hours is required. Ability to take part in on-call rotation is required. Required Minimum Years Experience: 2+ years of modern systems management 2+ years of application and cloud service management 3+ years of desktop and application IT Support 3+ years customer service experience in IT Support Required Minimum Education: Technical and/or College degree preferred Resumes may be submitted to: *************************** To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: *************************** Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #JIL #ZR What we offer: Opportunities available with hybrid working arrangements Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Tier 2 Help Desk Technician - Bytagig At Bytagig, we're more than just an IT service provider - we're a dedicated partner to small businesses, startups, and entrepreneurs. Whether acting as your full-scale internal IT department or supporting your in-house team, our mission is simple: help your business run efficiently today while preparing for tomorrow's growth. We take a people-first approach to technology, ensuring every client receives personal, attentive service tailored to their unique needs. With a deep passion for IT, a drive for continuous improvement, and a commitment to doing whatever it takes, the Bytagig team is here to help you succeed. Our team thrives on curiosity, accountability, and fun - because we believe great service starts with a great culture. At Bytagig, you won't just be another cog in the machine - you'll be part of a team that values innovation, integrity, and growth. Here's what you can expect when you join us: A supportive and collaborative environment where your voice matters Opportunities to grow your skills, tackle challenging projects, and make a real impact A culture that celebrates learning, accountability, and having fun along the way A team that's passionate about technology and people If you're driven by purpose, eager to learn, and ready to be part of something meaningful - we'd love to meet you. Bytagig is a great place to grow your career! You will be exposed to a variety of technologies, and if you possess a strong work ethic and a desire to expand your IT expertise, we encourage you to apply! Learn more about us: Bytagig About Page The Tier 2 Help Desk Technician handles advanced IT support requests and escalations from Tier 1 staff. This role requires expertise in network, server, and VOIP administration, with the ability to proactively maintain, monitor, and optimize client IT systems. The position is on-site and requires frequent client site visits in the Boise area. Responsibilities Provide friendly, timely, and effective IT support to clients, ensuring a positive experience Troubleshoot, analyze, and resolve complex technical issues across networks, servers, VOIP, and end-user devices Monitor and maintain client systems proactively using advanced tools and solutions Deploy, configure, and maintain desktops, laptops, servers, network devices, firewalls, and VOIP systems Collaborate with Tier 1 technicians to diagnose, escalate, and resolve issues efficiently Apply diagnostic techniques to identify root causes, recommend solutions, and implement fixes Document all support actions, system changes, and resolutions in the tracking system Train users on proper use of hardware, software, and network resources Provide on-site client support regularly and assist with project delivery as needed Test and maintain system capabilities to ensure optimal performance Perform all other duties as assigned Qualifications High school diploma or GED required; relevant IT certifications a plus (e.g., Microsoft, Cisco, CompTIA) Valid Driver's License required 3+ years' experience in Tier 2 or equivalent IT support role, preferably at an MSP Strong experience in network administration, including LAN/WAN, routing, switching, firewalls, and wireless networks Strong experience in server administration, including Windows Server, Active Directory, and Office 365 environments VOIP system administration experience Proficient in troubleshooting hardware, software, and networking issues across a variety of platforms Ability to manage a flexible schedule and work on-site at client locations Excellent communication skills, able to translate technical information to non-technical users Physical Requirements Ability to lift and carry up to 40-50 lbs Comfortable working on ladders up to 10 feet Able to use basic hand tools (tools provided) Work Location & Schedule Monday - Friday 100% on-site at 9300 W Overland Rd, Boise, ID Compensation & Benefits Hourly pay: $24-$27/hour Benefits include medical and dental insurance, 401K with company match, PTO, and professional development assistance EEO Statement Bytagig is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Powered by JazzHR PyYJbS1437

id="p1877_h"> id="p1877_"> Technology/Computer Technician Job Contact Email:: ************** Job Contact Name:: Jon Hetherington Job Contact Phone:: ************ Minimum Starting Salary:: $18.48 HR Emmett Independent School District 221 is seeking a highly motivated and skilled Computer Technician to join our dynamic technology team. The successful candidate will play a crucial role in supporting the effective use of technology within our K-12 learning environment. This position requires a strong understanding of computer hardware and software, excellent problem-solving skills, and the ability to effectively communicate with both technical and non-technical staff. Key Responsibilities: Provide technical support to students, teachers, and staff on a variety of hardware and software issues, including: Desktop computers, laptops, tablets, and other mobile devices Operating systems (Windows, Chrome OS) Network connectivity (Wi-Fi, Ethernet) Audiovisual equipment (projectors, interactive whiteboards) Google G-suite Troubleshoot and resolve technical problems both remotely and on-site. Install, configure, and maintain computer hardware and software. Perform routine maintenance tasks, such as software updates, virus scans, and system backups. Assist with the deployment and support of new technologies within the district. Maintain accurate records of all technical support activities. Collaborate with other members of the technology team to ensure the smooth operation of the district's technology infrastructure. Participate in professional development activities to stay current with the latest technologies and best practices. Other duties as assigned. Qualifications: Associate's degree in Computer Science, Information Technology, or a related field (preferred) or at least 5 years of experience. A+ certification (Preferred) Network+ certification (Preferred) Security+ (Preferred) Strong understanding of computer hardware and software Experience with troubleshooting and resolving technical issues Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organizational and time-management skills ***All non-certificated staff not under contract are under "at-will employment". Their positions shall be considered in all respects "employment at will" and the employee is subject to discharge by the district at any time without cause.*** Apply at *******************************************************************