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Technical specialist hiring summary. Here are some key points about hiring technical specialists in the United States:
Here's a step-by-step technical specialist hiring guide:
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Before you post your technical specialist job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a technical specialist for hire on a part-time basis or as a contractor.
A technical specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, technical specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
Here's a comparison of technical specialist salaries for various roles:
| Type of Technical Specialist | Description | Hourly rate |
|---|---|---|
| Technical Specialist | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $29-60 |
| Administrative Technical Support | Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately... Show more | $13-36 |
| Technical Support Engineer | A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting... Show more | $29-57 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | District of Columbia | $106,061 | $51 |
| 2 | Delaware | $102,264 | $49 |
| 3 | California | $99,850 | $48 |
| 4 | New York | $96,314 | $46 |
| 5 | New Jersey | $96,211 | $46 |
| 6 | Pennsylvania | $94,917 | $46 |
| 7 | Ohio | $93,090 | $45 |
| 8 | Virginia | $92,759 | $45 |
| 9 | Georgia | $92,305 | $44 |
| 10 | North Carolina | $91,721 | $44 |
| 11 | Massachusetts | $90,999 | $44 |
| 12 | Michigan | $90,691 | $44 |
| 13 | Illinois | $87,088 | $42 |
| 14 | Texas | $86,800 | $42 |
| 15 | New Hampshire | $84,381 | $41 |
| 16 | Arizona | $82,477 | $40 |
| 17 | Indiana | $81,883 | $39 |
| 18 | Minnesota | $80,402 | $39 |
| 19 | Florida | $79,819 | $38 |
| 20 | Maine | $78,566 | $38 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Finnegan Henderson Farabow Garrett & Dunner | $146,084 | $70.23 | |
| 2 | Ropes & Gray | $145,168 | $69.79 | 10 |
| 3 | Morgan Lewis | $143,801 | $69.14 | 1 |
| 4 | McKinsey & Company Inc | $139,979 | $67.30 | 7 |
| 5 | BP America Inc | $132,479 | $63.69 | |
| 6 | Netflix | $130,052 | $62.52 | 4 |
| 7 | Meta | $129,335 | $62.18 | 14 |
| 8 | NVIDIA | $128,952 | $62.00 | 37 |
| 9 | Steptoe & Johnson | $128,112 | $61.59 | |
| 10 | Apple | $127,950 | $61.51 | 37 |
| 11 | $127,391 | $61.25 | 277 | |
| 12 | Mintz | $127,073 | $61.09 | |
| 13 | McCarter & English | $127,020 | $61.07 | |
| 14 | Chevron | $125,460 | $60.32 | 3 |
| 15 | Tesoro | $123,232 | $59.25 | |
| 16 | Databricks | $122,780 | $59.03 | 14 |
| 17 | Phillips 66 | $122,389 | $58.84 | 3 |
| 18 | Microsoft | $122,152 | $58.73 | 248 |
| 19 | Genentech | $122,121 | $58.71 | 1 |
| 20 | Tellabs | $121,619 | $58.47 |
A technical specialist job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a technical specialist job description:
There are a few common ways to find technical specialists for your business:
To successfully recruit technical specialists, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
Sometimes, it's not enough to interview technical specialist candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect technical specialist candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
After that, you can create an onboarding schedule for a new technical specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Hiring a technical specialist comes with both the one-time cost per hire and ongoing costs. The cost of recruiting technical specialists involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of technical specialist recruiting as well the ongoing costs of maintaining the new employee.
You can expect to pay around $88,773 per year for a technical specialist, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for technical specialists in the US typically range between $29 and $60 an hour.