Technical Specialist Resume Examples 2023

Research Summary. We analyzed 5,034 technical specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Gulfstream Aerospace and iGATE Technologies. Here are the key facts about technical specialist resumes to help you get the job:

The average technical specialist resume is 483 words long
The average technical specialist resume is 1.1 pages long based on 450 words per page.
Customer service is the most common skill found on a technical specialist resume. It appears on 13.0% of resumes.

After learning about how to write a professional technical specialist resume, you can make sure your resume checks all the boxes with our resume builder.

Technical Specialist Resume Example


Marilyn Sanders Technical Specialist Contact Information New York, NY (620) 555-7262 msanders@example.com Skills ISO Linux Trouble Shooting Asset Management Active Directory Problem Resolution Trouble Tickets R Hardware Project Management Employment History Technical Specialist 2018 - Present AT&T New York, NY Involved in Defect management systems. Assisted customers in upgrading and downgrading their TV, internet, and phone subscription. Project Management Accomplishments Responsible for technology implementation for new builds of disaster recovery equipment. Navigate through computer systems to access customer information and troubleshooting procedures. Interfaced with customers via inbound calls to resolve issues with their Android/Apple/ Windows devices. Operations System Administrator 2016 - 2018 AT&T New York, NY Involved in setting and configuring B2B trading partners with their channel setup. Determined hardware problems and placed orders for parts. Test with Service Providers during scheduled maintenance windows. Trained on Android, Blackberry, Windows Mobile, iOS, PC, and Mac. Network monitoring, IP troubleshooting, LAN/WAN, TCP/IP, MPLS Desktop Support Specialist 2014 - 2016 New York Life Insurance Company Old Westbury, NY Maintain hardware and software inventories through standard asset management systems and procedures. Research equipment and software on the internet (best prices/best products) Instruct users on the use of new applications and hardware. Configure Cisco switch for the local area network and related equipment and maintaining backup configuration. Education Bachelor's Degree Computer Science 2006 - 2009 New York Institute of Technology Old Westbury, NY


Janice Stevens Technical Specialist Contact Info New York, NY (850) 555-0110 jstevens@example.com Skills CommunicationNetwork SecurityTechnical ServiceHardwareCRMTechnical KnowledgeEnd UserData Communications EquipmentRLevel Support Employment History Technical Specialist 2019 - Present T-Mobile New York, NY Repair Blackberry Internet E-mail through RIM (Research In Motion) infrastructure and various E-mail vendors. Applied logical problem solving to troubleshoot outages and hardware problems. Upgraded Computers from Windows 2000 to Windows XP. Implement the technical solution if it is identified as critical or complex requiring frequent client interaction. Data Communications Specialist 2017 - 2019 Comcast Blue Bell, PA Provided documentation and trained all support staff on how to connect to and troubleshoot the wireless network Performed systematic configuration of the Internet setting for customer and Comcast gateways. Provide technical support to PC users on MAC's, XP, Vista and Windows 7 Installed video cable, and highspeed internet. Help Desk Specialist 2007 - 2017 Unisys Blue Bell, PA Deployed new hardware and software for PCs. Worked with variety of user software and hardware in accordance with contract needs. Helped resolve VPN connection issues, troubleshoot, and configure the employees' blackberries. Address DHCP, DNS, TCP/IP, connections, protocols, hardware, software, and etc. Education Bachelor's Degree Electrical Engineering 2004 - 2007 Purdue University West Lafayette, IN


Elizabeth Wright Technical Specialist Oakbrook Terrace, IL ewright@example.com (980) 555-0908 Experience Technical Specialist 2020 - Present BP AmericaOakbrook Terrace, IL Used JetAdmin software to setup printers on the network, and connect all the computers to the closest networked printer. Support users while troubleshooting and resolving applications, desktop OS network and printer issues. Participated in Emergency Incident Drills. Micro Computer Specialist 2018 - 2020 Chapin Hall Center For ChildrenOakbrook Terrace, IL Utilized Windows Registry to assign specific permissions and restrictions depending on need. Provided daily monitoring of the infrastructure and perform triage for user and hardware issues. Assisted customers worked on sales floor exceeded company & department sale goals opened credit accounts customer service specialist advanced in POS systems Help Desk Coordinator (Part-Time) 2012 - 2013 Chapin Hall Center For ChildrenOakbrook Terrace, IL Perform password resets for AD, BlackBerry, 2 Factor, VPN, Citrix, and proprietary application accounts. Diagnose phone/tablet issuesMonitor device processing systemsInstall software Perform tests on device equipment and programs Supported windows XP, Vista, MSOffice, and Outlook. Activated, troubleshoot and administer BlackBerry's from the BES server as well as the handhelds. Specified and installed custom hardware and software for data acquisition systems. Skills Escalate Windows User Accounts Printers Proprietary Software Service Calls Computer System Hardware ISO OQ Education Bachelor's Degree Computer Information Systems 2010 - 2013 DeVry UniversityOakbrook Terrace, IL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Technical Specialist Resume templates

Zippia allows you to choose from different easy-to-use Technical Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Technical Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Technical Specialist Resume Format And Sections

1. Add Contact Information To Your Technical Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Technical Specialist Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Technical Specialist Education

Majors

Business

18.1%

Computer Science

13.4%

Electrical Engineering

10.1%

Information Technology

6.6%

Technical Specialist Resume Relevant Education Example #1

Bachelor's Degree In Computer Science 2006 - 2009

New York Institute of Technology Old Westbury, NY

Technical Specialist Resume Relevant Education Example #2

Associate's Degree In Electrical Engineering 2014 - 2016

Georgia Institute of Technology North Atlanta, GA

3. Next, Create A Technical Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Technical Specialist Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Technical Support Skills
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
C++ Skills
C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions
Java Skills
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
Technical Expertise Skills
Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.

Top Skills for a Technical Specialist

Source: Zippia.com

Customer Service, 13.0%

Technical Support, 5.8%

Patients, 5.7%

Project Management, 5.6%

Other Skills, 69.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Technical Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Information Systems Internship (Part-Time)

USDA

Trained employees on newly created products Map-Land and Capture Professional v.5 to ensure they were comfortable with software.
Managed the direction of multiple Quality Assurance Testing projects.
Processed and closed above average number of FOIA requests and appeals 108 out of 384 closed cases.
Demonstrated to clients how GIS will fit within their company and how it will deliver business benefit.
Reviewed/updated security & disaster plans / schedules (5%).

Work History Example # 2

Freelance Computer Technician

SmartSource

Carried out upgrades of Dell PCs for American Airlines' call center in Tucson.
Connected computers to scanners and networked the computers to the printers.
Resolved technical support inquiries per Set up equipment for employees, including installing cables and hardware.
Verified network, intra/internet access and shared directory policy.
Worked with hardware/software vendors to order and confirm well-times product delivery.

Work History Example # 3

Technical Specialist

Sprint

Identified and solved technical issues with a variety of diagnostic tools.
Installed, Programmed, Maintained and Upgraded Cisco VOiP Telecommunictions Systems.
Advised user on appropriate action and follow standard help desk procedures.
Deployed Future Dial phonebook transfer software and related hardware at local retail locations.
Resolved issues for hardware and software conflicts that may arise.

Work History Example # 4

Technical Specialist

Time Warner Cable Enterprises

Imaged desktops and laptops through Altiris Console.
Assisted customers with technical issues via email, live chat and telephone.
Provided support for VPN, wireless, and broadband setup and support issues.
Worked with customers over the telephone to isolate and resolve connectivity, web browser, and/or email issues.
Performed advanced troubleshooting for home phone, cable TV and high speedinternet services Assisted in training of new hires

5. Highlight Your Technical Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your technical specialist resume:

Master Certified Electronics Technician (CETma)
Certified Pharmacy Technician (CPhT)
Certified Instrumentation Specialist (CIS)
Emergency Medical Technician (EMT)
Apple Certified iOS Technician (ACiT) Certification (2018) (ACMT)
Certified Network Computer Technician (CNCT)
Certified Phlebotomy Technician (CPT)
Software Engineering Master Certification (SEMC)
Cisco Certified Network Associate (CCNA)
Cisco Certified Entry Networking Technician (CCENT)

More Certifications For Technical Specialist

6. Finally, Add a Technical Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Technical Specialist Resume Skills

Customer Service

Technical Support

Patients

Project Management

Customer Satisfaction

C++

Azure

Pre Sales

Java

Ladders

PowerPoint

Excellent Organizational

Microsoft Teams

Technical Expertise

Enterprise Sales

Management System

Linux

SQL Server

Cloud Security

JavaScript

ISO

Emerging Technologies

Technical Issues

Technical Assistance

Data Analysis

Tcp Ip

SharePoint

HTML

Technical Problems

SME

Computer System

Customer Support

Unix

Perform Routine Maintenance

Software Applications

Unified Communications

Problem Resolution

Autocad

Mac

Desktop Support

Post Deployment

CSS

Android

FDA

Windows Server

Technical Specialist Jobs

Links To Help Optimize Technical Specialist Resumes

Technical Specialist Resumes FAQs

How Do You Describe Technical Support On A Resume?

You describe technical support on a resume by including information about your background, technical support experience, and the specialized skills you developed in your role.

Professionals working in technical support have a unique set of skills that combine customer service skills, problem-solving skills, and technical ability to ensure success in resolving customer technical problems; these will all be important to highlight throughout the resume.

What Is A Technical Specialist's Job Description?

A technical specialist's job description will give you information about the technical duties and responsibilities of the role and what qualifications you need to fill it. Job descriptions for technical specialists typically look for a person who is knowledgeable in technical systems with a bachelor's degree in computer science.

What Is A Technical Specialist?

A technical specialist is an information technologist who is employed by a company to coordinate technology usage. They evaluate the company's composition and procedures, assess its technology and technological processes, and streamline these processes to make them more effective.

Have more questions? See all answers to common computer and mathematical questions.

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Updated May 19, 2023