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Technical specialist skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Anthony Baron,

Anthony Baron

Below we've compiled a list of the most critical technical specialist skills. We ranked the top skills for technical specialists based on the percentage of resumes they appeared on. For example, 13.0% of technical specialist resumes contained customer service as a skill. Continue reading to find out what skills a technical specialist needs to be successful in the workplace.

15 technical specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how technical specialists use customer service:

Demonstrated ability to manage information, and utilize exceptional customer service skills when interfacing with clients, peers and management.
Recommended and utilized various web-based services to manage, validate and ensure customer satisfaction while maintaining top-level customer service.

2. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how technical specialists use technical support:

Maintained a high level of technical support, and performed root cause analysis for problems experienced within area of functional responsibility.
Provided bilingual (Spanish/English) subscriber consultations on Internet Technology Solutions and escalated customer support from the Technical Support Department.

3. Patients

Here's how technical specialists use patients:

Led and assisted in troubleshooting problems and assured appropriate communication with physicians and patients.
Developed and maintained professional relationships with patients and promoted positive patient experiences.

4. Project Management

Here's how technical specialists use project management:

Associated with project management activities such as project coordination /planning /scheduling /appraisal process /developing and implementing process improvements using agile techniques.
Experienced in project management and project coordination skills while handling product validation and verification processes and other product sustaining activities.

5. Customer Satisfaction

Here's how technical specialists use customer satisfaction:

Provided customer satisfaction through effective and timely resolution of a variety of customer inquires * Met department productivity and quality standards.
Manage troubleshooting logistics and develop effective and efficient delivery schedules to ensure balanced approach to customer satisfaction and cost effectiveness.

6. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how technical specialists use c++:

Assisted to develop a software using C++ to convert accounting data from the old Turkish Lira to New Turkish Lira.
Developed Java and C++ software to interact with the database using TCP/IP and RPC for SEI CMM Level 3.

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7. Azure

Here's how technical specialists use azure:

Worked at Envision Inc. migrating their desktop recording client to work with cloud based web services in Azure.
Designed and developed a Social Networking Platform on Microsoft Azure.

8. Pre Sales

Here's how technical specialists use pre sales:

Provided pre sales Design support for phase one, managed storage environment for a leading International reservations systems corporation.

9. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how technical specialists use java:

Designed and developed multiple MapReduce jobs in Java for complex analysis.
Designed & implemented Java MapReduce programs to support distributed data processing.

10. Ladders

Here's how technical specialists use ladders:

Work on telephone poles, ladders, indoors and outdoors at homes or business.

11. PowerPoint

Here's how technical specialists use powerpoint:

Created numerous PowerPoint presentations on training subjects, from product operation to environmental testing to market surveys.
Developed PowerPoint presentations to guide customer through architectural options and requirements.

12. Excellent Organizational

Here's how technical specialists use excellent organizational:

Assigned territory demanded the ability to work independently and excellent organizational skills.

13. Microsoft Teams

Here's how technical specialists use microsoft teams:

Work on requests raised by Microsoft teams for creating new folders in Beijing servers for inbound distribution.
Work closely with the Microsoft teams on pre-sales activities and provide architectural guidance for cloud solutions.

14. Technical Expertise

Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.

Here's how technical specialists use technical expertise:

Provided technical expertise and training to supervisors, operators and trade personnel to guarantee effective and efficient equipment performance and maintenance.
Provided technical expertise to Customer Service Team members of an assigned territory.

15. Enterprise Sales

Here's how technical specialists use enterprise sales:

Cultivate and develop business and enterprise sales leads through customer/technical support exposure with customers.
Answered calls from clients, enterprise sales agents, and spoke with Dell customers.

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What skills help Technical Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on technical specialist resumes?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

For new graduates, the main skills that stand would definitely include which programming languages (Java, JavaScript, Python, etc.) have been used along with a depth of knowledge, which frameworks and libraries (React, Django, Flask, etc.) were used throughout projects and internships, and showing work experience. Most introductory and required courses will teach programming languages but do not always teach frameworks, which is why I would always recommend people to do personal projects and internships throughout college. Many positions at the entry-level are often very general. However, positions that are looking for specifics will look for certain skills and experience. For example, positions looking more towards web development would be more interested in whether a user used frameworks used to build websites. Showing leadership and trustworthiness is also a helpful skill to stand out via work experience and university clubs.

What soft skills should all technical specialists possess?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.

What hard/technical skills are most important for technical specialists?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main technical/ hard skills, I would say, are mainly the same as in part 1. Another hard skill that will come through with experience in programming is learning how to Google, more specifically knowing exactly what to search to solve an issue in the code.

What technical specialist skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young technical specialists need?

George Miller

Associate Professor Computer Science, Tiffin University

Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.

What technical skills for a technical specialist stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of technical specialist skills to add to your resume

The most important skills for a technical specialist resume and required skills for a technical specialist to have include:

Customer Service
Technical Support
Patients
Project Management
Customer Satisfaction
C++
Azure
Pre Sales
Java
Ladders
PowerPoint
Excellent Organizational
Microsoft Teams
Technical Expertise
Enterprise Sales
Management System

Linux
SQL Server
Cloud Security
JavaScript
ISO
Emerging Technologies
Technical Issues
Technical Assistance
Data Analysis
Tcp Ip
SharePoint
HTML
Technical Problems
SME
Computer System
Customer Support

Unix
R
QA
OS
Perform Routine Maintenance
Software Applications
Unified Communications
Problem Resolution
Autocad
Mac
Desktop Support
Post Deployment
CSS
Android
FDA
Windows Server

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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