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The differences between technical specialists and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical specialist and an administrative technical support. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for a technical specialist include customer service, technical support and patients. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Technical Specialist | Administrative Technical Support | |
| Yearly salary | $88,773 | $46,753 |
| Hourly rate | $42.68 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 121,151 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Technical specialists and administrative technical supports have different pay scales, as shown below.
| Technical Specialist | Administrative Technical Support | |
| Average salary | $88,773 | $46,753 |
| Salary range | Between $62,000 And $126,000 | Between $29,000 And $75,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Delaware | New Jersey |
| Best paying company | Finnegan Henderson Farabow Garrett & Dunner | AIG |
| Best paying industry | Technology | - |
There are a few differences between a technical specialist and an administrative technical support in terms of educational background:
| Technical Specialist | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical specialists' and administrative technical supports' demographics:
| Technical Specialist | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 71.2% Female, 28.8% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |