Technical specialist jobs in Kentucky - 1,002 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience. Responsibilities include: * Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner. * Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow. * Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures. * Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed. * User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set. * System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security. * Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources. * Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers. * Perform other duties as needed. Job Requirements: * Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus. * Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates. * Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications. * Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner. * Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise. * Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently. * Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively. * Team Player: Collaborative and able to work well in a team-oriented environment. * Ability and willingness to travel required Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan. R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.

GE Aerospace's On Wing Support is a full-service provider with the regulatory certification and OEM engineering support needed to complete complex engine repairs. Providing 24/7 AOG support, we dispatch OEM-trained technicians with tooling and parts to the flight line to provide repair solutions that help avoid unscheduled engine removal. Check us out! *************************************************************** **Job Description** The On Wing Support Technician, based in Northern Kentucky, will be responsible for performing maintenance on GE/CFM commercial aircraft engines in the field and in shop. The OWS Technician may be deployed on short notice to any location around the world to carry out maintenance work. In this role, Technicians provide engine troubleshooting, field repairs, and line maintenance, while developing positive relationships with customers through outstanding customer responsiveness. Module removal and installation, line maintenance, borescope inspections and blends are among the tasks commonly required. **Qualifications / Requirements:** + Minimum High School diploma / GED + Federal Airframe and Power Plant Mechanic (A&P) license required. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule. In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team. KEY RESPONSIBILITIES * Provide expert-level support and guidance to customers, resolving complex inquiries and issues. * Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement. * Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements. YOU MUST HAVE * Experience in window systems and networking troubleshooting. * 2-plus years of experience in IT customer support or a related role. * Strong problem-solving skills and the ability to remain calm under pressure. * Proficiency in using customer support software and tools. WE VALUE * Associate's or Bachelor's degree in IT or a related field. * Experience working with and troubleshooting printers and label printers. * Experience providing expert-level customer support. * Excellent interpersonal and communication skills, both written and verbal. * Ability to manage multiple priorities and adapt to changing circumstances. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ****************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025 ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: *******************************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.

Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule. In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team. YOU MUST HAVE Experience in window systems and networking troubleshooting. 2-plus years of experience in IT customer support or a related role. Strong problem-solving skills and the ability to remain calm under pressure. Proficiency in using customer support software and tools. WE VALUE Associate's or Bachelor's degree in IT or a related field. Experience working with and troubleshooting printers and label printers. Experience providing expert-level customer support. Excellent interpersonal and communication skills, both written and verbal. Ability to manage multiple priorities and adapt to changing circumstances. BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ****************************** The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025 ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: ******************************* KEY RESPONSIBILITIES Provide expert-level support and guidance to customers, resolving complex inquiries and issues. Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement. Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.

Must Have Technical/Functional Skills: * The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer's warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components * EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices. Roles & Responsibilities: * Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware. * Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune. * Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems. * Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs. * Support endpoint security, BitLocker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.). * Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs. Base Salary Range: $60,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. **JOB DUTIES:** + Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. + Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. + Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. + Manage and solve complex network challenges requiring intermediate skills in the following areas: + Addressing, Routing, Switching + Subnetting + Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) + VLANs and inter-VLAN routing + Proficiency with tools like ping, traceroute, and show commands. + Understanding of Layer 2 protocols + Understanding of Layer 3 protocols + Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. + Firewalls + Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption + WAN Technologies + Process product returns efficiently while ensuring adherence to technical verification protocols. **YOU MUST HAVE:** + 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. + Industry Certifications: + One of the following: Network+, CCNA, CCNP + **OR** + Snap One PCNA & Control4 AP Certification / Control4 Certified Technician + Strong aptitude for troubleshooting across multiple product categories and technologies. + Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. + Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. + Exceptional English communication skills, both verbal and written, with a customer-first mindset. **WE VALUE:** + Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. + Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. + Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. + Experience supporting professional integrators or in the custom electronics industry. **WHAT'S IN IT FOR YOU:** + Hybrid position - 3 days in the office and 2 days remote + Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 + 12 paid holidays each year + 401K plan with up to 7% company match + Four weeks parental leave without using vacation time + Employee discounts on company products and other retail/service providers + Opportunity to progress within a global business + Product and leadership mentoring to ensure you are set up for success \#LI-JS1 Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************ At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and resolve issues. They will maintain a troubleshooting log to ensure timely resolution and communicate regularly with supervisors and senior team members for guidance and feedback. The position also requires building strong internal relationships and explaining relevant policies and practices as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Minimum 1 year of experience providing technical support. - Ability to troubleshoot and resolve issues related to computer applications and hardware (PCs, servers, mainframes) - Familiarity with system procedures, online transactions, and downtime protocols. - Strong communication skills for interacting with network services, software engineering, and application development teams - College degree (or equivalent) preferred, conceptual knowledge of IT principles and practices - English Proficiency level B2-C1 - Familiarity with call center environments - Exposure to network services, software systems engineering, or application development

* Provides Level 1 technical and operational support for inbound events (calls, incidents, chats, and alerts) * Responsible for resolving 70% of events on first contact while ensuring excellent customer service Responsibilities: * Handling Inbound Events- 90% o Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system o Conducts appropriate diagnosis/troubleshooting to resolve known conditions. o Escalates problem tickets within department guidelines when unable to resolve o Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures * Manage Non-Phone/Chat Duites- 10% o Assist with Alerts and Self- Service Incidents o Follow up on unresolved incidents Requirements: * HS Degree required * Ability to type 30 words per minute * Able to complete 35-45 calls/day * Experience with incident or case management tools such as ServiceNow * Flexible work schedule * Beginner organization skills * Beginner oral and written communication skills * Beginner problem solving ability * Beginner understanding of computer concepts (PC fundamentals, Operating systems) Bonus Points: * Linux experience * POS experience * Preferred customer service experience (1-2 years) * Some College preferred or equivalent experience * Preferred A+, CCNA, or Net + Certifications Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Louisville, KY, US Job Type: Date Posted: January 9, 2026 Similar Jobs * IT Help Desk * Bilingual Help Desk Analyst * Service Desk Manager * IT Service Desk Tech * IT Service Desk Analyst II

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. Key Responsibilities * Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. * Providing basic support for 80+ third-party brands with limited or no formal training. * Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. * Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. * Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. * Process product returns efficiently while ensuring adherence to technical verification protocols. * Participate in beta testing of new products and solutions, providing actionable feedback to product teams. * Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: * 2+ years of professional experience installing and/or programming Control4 products. * Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. * Experience troubleshooting across multiple product categories and technologies. * Experience with IoT, audio/video, networking, home automation, and surveillance technologies. * Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Control4 Automation Programmer certification or Control4 Certified Technician certification. * Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. * Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. * Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: * Competitive salary and comprehensive benefits package. * Opportunities for professional development and career advancement. * Collaborative work environment with access to cutting-edge technology. #LI-JS1

The IT Help Desk Technician involves providing technical assistance to users via phone, email, or in person to resolve hardware, software, and network issues. Key responsibilities include diagnosing problems, providing step-by-step guidance, escalating complex issues to higher-level support, and documenting all support activities. A successful candidate needs strong communication, customer service, and problem-solving skills. Key Responsibilities: * Provide technical support such as answering user questions and troubleshooting computer hardware, software, and network problems. * Complete new hire set up of emails, computers, IT desk set up, software logins, printers, tablets, phone extensions and cell phones as needed. This includes logging all IT inventory being assigned in the HRIS system. * Become main contact for Printer issues. * Back up IT manager in shut off of all IT systems for terminations. * Diagnose and resolve issues including the ability to identify the root cause of problems and guide users through the steps to fix them. * Respond to requests for technical assistance via phone, email, or in-person visits. * Forward more complex problems that require higher-level support to the IT Manager. * Escalate repetitive IT troubleshooting to the IT Manager for deeper dive into root cause analysis. * Keep detailed records of all support requests, actions taken, and resolutions. * Perform tasks like password resets, unlocking accounts, and verifying user identities. * Help users who are unfamiliar with technology and may require training or step-by-step guidance. * Assist IT Manager in Project Management Support. * Create duplicity in IT tasks so that you can cover essential tasks in the IT Manager's absence (ie. Back up servers, etc.). Qualifications: * 2+ years of prior experience in a help desk role is preferred. * A Computer Science Associate's degree Computer Science is preferred, but equivalent experience may also be acceptable. * A good understanding of computer systems, operating systems, and common hardware and software. * Excellent verbal and written communication skills are essential for explaining technical solutions clearly to users. * A customer-oriented attitude with the ability to remain calm and composed, especially when dealing with frustrated users. * Strong analytical skills to diagnose and resolve technical problems effectively. * Experience/exposure to Microsoft Office/Operating Systems, Google Business Suite, and an ERP system. Working Conditions/Physical Requirements: * Work in a climate-controlled environment with exposure to moderate industrial noise levels. * This position operates in an office environment daily, involving prolonged periods of sitting and computer use. * May occasionally be required to lift or move up to 50 pounds. * The role requires occasional interaction with production areas and warehouse environments, where personal protective equipment (PPE) may be necessary. * Standard working hours apply for Monday-Friday 7am-4pm with a one hour lunch break, with potential for overtime during peak project periods. * Ability to stand, walk and move around the shop floor for extended periods. * Must be able to bend, squat, twist body depending on the needs of office or facility set up. * Must be able to lift above head, to side, and extend arms. * Frequent keyboarding and small piece handling with high manual dexterity required. Key Relationships: * Supervisor - Reports to VP of Operations * Direct Reports - None * Peer Relationships - IT Manager, who will also mentor this role. * On-going working relationships with: * IT Manager * Human Resources * Maintenance * Mechanical Engineers and Manufacturing Engineers * Service relationship for all employees

WHO WE ARE Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge. WHO WE NEED The Monitor position provides excellent customer service to parking customers by answering incoming calls from local parking locations. This position provides assistance to customers entering and exiting garages and providing general parking information. Assist guest, valets, and monthly parkers, with entry and exits into and out of garages when the help button is pressed in the lane. Direct communication with Field and Ambassador Staff for events, incidents, and equipment issues. Monitor camera surveillance and parking systems in all area parking garages, and lots. Test garage and elevator intercoms and manage garage space counts Answer general questions about ticket fees, on-street parking hours, and events over the phone. IDEAL CANDIDATE SKILLS Excellent customer service skills High proficiency with Windows 10 or similar operating systems. Must possess excellent communication skills: written and oral. Being able to type 30+ words per minute is recommended. Punctuality and trustworthy Ability to multitask. MINIMUM REQUIRED QUALIFICATIONS High School diploma or greater. 1+ years in customer service, sales, or telemarketing experience BENEFITS WE OFFER 14 days of Recharging your Battery (PTO) Paid Parental Leave Volunteer Time Off (VTO) Paid holidays Bereavement Medical, Dental, Vision Flexible and health spending accounts Short term disability Critical illness and accident benefits Life insurance, tuition reimbursement 401(k) and more are available to eligible Team Members There's also the opportunity to work with a genuinely awesome team of co-workers Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That's not marketing lingo, it's the truth. Come meet us and you be the judge. ***Equal Employment Opportunity

The job at UPS is a technical support position responsible for maintaining and troubleshooting network infrastructure, desktop systems, and related hardware and software. The role involves installing, configuring, and resolving issues with desktop systems, servers, workstations, and network components. It also encompasses tasks such as managing passwords, ensuring data integrity and file system security, and providing technical assistance to computer users either in person, over the phone, or remotely. The position emphasizes effective communication with customers to identify and address software or hardware -related problems, and it may involve site visits for on -site troubleshooting and hardware/software installations or upgrades. Ideal candidates should possess technical knowledge of Microsoft Operating Systems, familiarity with various software and networking tools, and preferred technical certifications such as A+, Network, or MCP. This is a full -time position with opportunities for growth within UPS, a Fortune Global 500 organization, known for its innovative culture and talented teams. UPS is an equal opportunity employer committed to a discrimination -free workplace.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

This 16-20-week paid program will provide hands-on training, classroom instruction, and operating room experience under the supervision of experienced neuromonitoring professionals. Upon completion of the program, you will be well-prepared to continue your career as an Intraoperative Neuromonitoring (IOM) Technician at MPOWERHealth. We're committed to your success and will continue to provide support and mentorship as you work towards obtaining your CNIM certification. Our program boasts a 94% CNIM pass rate, demonstrating our commitment to excellence in education and training. As a graduate of the MPOWERHealth CNIM Academy, the first and only intraoperative neuromonitoring training program to receive programmatic CAAHEP accreditation outside of a university setting, you'll be joining a team of highly skilled professionals. Benefits at MPOWERHealth as an Associate Technician: Competitive salary while you train Comprehensive health benefits & wellbeing program with opportunity to earn 100% employer-paid health insurance and $1,500 towards Health Savings Account company contributions annually Competitive 401(k) company match with immediate vesting Paid time off, company holidays, and sick pay Access to MPOWERHealth University This position is estimated to begin in February 2026. Responsibilities As an Associate Technician, you will: Provide intraoperative neuromonitoring (IONM) in brain and spine surgeries to assist the surgeon in mitigating risk to the patient's nervous system. Attend and actively participate in all training sessions, workshops, and lectures. Learn to operate and troubleshoot IONM equipment and software. Perform IONM modalities (MEPs, SSEPs, EMG, TOF) in surgery. Collaborate with surgical and anesthesia teams to provide optimal patient care. Maintain accurate records of monitoring results and patient information. Continuously develop and refine skills and knowledge in IONM techniques and technology. Participate in continuing education and professional development opportunities. Qualifications Requirements: Bachelors or masters degree in a related field (e.g., biology, neuroscience, psychology). Strong academic background in anatomy and physiology. Must have a valid driver's license and Certification in Basic Life Support (BLS). Ability to transport and set up neuromonitoring equipment (totaling 50lbs) in the OR in a timely fashion. We're looking for you to bring: Ability to work in a fast-paced and dynamic environment. Excellent interpersonal skills. Microsoft Office Suite expertise with typing speed of at least 40 WPM. Attention to detail and strong analytical skills. Willingness to work flexible hours and the ability to work on call. Previous experience in healthcare is a plus. It is the policy of MPOWERHealth not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. #IND456

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.