Help Desk Technician
Technical specialist job in Round Rock, TX
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas.
We'll Provide:
Pay range of $28-$38 per hour
Paid time off and paid sick time
Support/mentorship and a small team work environment
Opportunities for continued growth and learning
What You'll Do:
Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations
Troubleshoot and resolve problems related to hardware, software, networks, and security
Install, configure, and maintain various IT systems and applications
Respond to tickets in accordance with SLA guidelines and document all support activities
Assist with onsite and remote support for clients as needed
Contribute to the development of knowledge base articles and technical documentation
Participate in projects and new technology implementations
Skills You'll Need:
Valid license and reliable transportation to travel to client sites
Minimum 2 years IT industry experience in SMB environments - MSP experience preferred
Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
Familiarity with networking concepts, firewalls, and VLANs
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.)
Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder
Nice to Have:
Experience with virtualization technologies (VMware, Hyper-V)
Experience with Microsoft Remote Desktop environments
Experience with ticketing systems (e.g., Autotask)
Knowledge of cybersecurity best practices
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
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Information Technology Specialist
Technical specialist job in Round Rock, TX
About the Role:
Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment.
Responsibilities:
Perform objective testing in camera labs for new product development, including webcams and video conferencing devices.
Execute test plans for software updates, image quality, and audio-visual performance.
Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements.
Document test results and collaborate with engineering teams to troubleshoot and resolve issues.
Support quality assurance processes and inline testing tools during development cycles.
What You'll Learn:
Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies.
Exposure to video collaboration technologies, imaging pipelines, and ISP tuning.
Training in quality assessments (IQC/OQC) and RFQ processes.
Qualifications:
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field.
Strong interest in camera systems, video conferencing technology, and software testing.
Basic understanding of hardware/software integration is a plus.
Excellent attention to detail and willingness to learn.
Ideal Candidate:
Curious, proactive, and eager to work in a collaborative environment.
Comfortable working in labs and learning new tools and processes.
Data Center Technician(Break fix)
Technical specialist job in Temple, TX
Immediate need for a talented Data Center Technician(Break fix). This is a 12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-90191
Pay Range: $27- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Physical hardware swaps: (Fabric and Backbone)
Optical transceiver swaps / Circuit diagnosis
Line card swap
TOR Replacement
Work with vendors for RMA's
Must be able to lift 50lbs
Asset Management
Tools and Ticket management
Build relationships with partner teams within the DC
Ability to review hardware logs, isolate and identify root cause
Remote link troubleshooting
Ability to mentor and guide L1 resource
Key Requirements and Technology Experience:
Skills-Culture / Team fit
Ambitious / Hard working / Go getter / Coachable / Mentor
Physical layer: fiber optic connections, contamination, cleaning
Understand ESD best practices
Comfortable with text based CLI
Familiar with IP based networking
A+/Network+ level of knowledge required
Good understanding of OSI layer and network principles
2+ years of DC experience required
4+ years of IT related experience required
Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
Understanding BGP routing protocols, spanning tree, VRRP, LACP
Good organization, multitasking and communication skills
Microsoft Office Tools: Word, Outlook, Excel
Understanding of network procedures, environmental and safety management in a DC environment
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
IT Support Specialist
Technical specialist job in Pflugerville, TX
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.
WHAT YOU'LL DO:
Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Team player with effective communication & customer service skills with the ability to stay on task when working independently
Organize and manage multiple tasks in a fast-paced environment
Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
Conversant in Microsoft operating systems and productivity tools
Experience with Cisco network equipment is a plus
Demonstrated success taking direction and working independently
Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
Perform in a dynamic and fast-paced team environment
Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
Demonstrated ability to use discretion and sensitivity when handling confidential information.
Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
Extensive experience in multi-org environment
Engineering and Construction Related Industry Knowledge desired
System Administration and support experience would be desired
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
Prioritize and manage multiple tasks, changing priorities as necessary
Work under pressure and adapt to changing requirements with a positive attitude
Oral and written communication skills as required for the position
Self-motivated, proactive and an effective team player
Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
Associate degree in Information Technology, Computer/Information Science, or related discipline
Minimum 3 years' practical IT experience required
Can be a combination of education, training, and relevant experience
TRAVEL:
Up to 20%
WORKING CONDITIONS:
General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noise level is typically low to medium; it can be loud on a job site.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyIT Help Desk Technician
Technical specialist job in Temple, TX
Job Description
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
Provide first-level technical support to end users for various software and hardware issues.
Document all interactions and resolutions in our ticketing system for tracking and future reference.
Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
Strong passion for technology and helping others with IT issues.
Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
Excellent communication skills and a customer-oriented attitude.
Experience with ticketing systems and remote support tools is a plus.
Ability to work well under pressure and manage multiple tasks simultaneously.
Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
Competitive base salary.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Ongoing training and professional development opportunities.
Fast-paced and collaborative work environment with opportunities for career advancement.
Computer Field Technician
Technical specialist job in Waco, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
TGCM Site Services Technician 1 - Taylor TX
Technical specialist job in Taylor, TX
TGCM TECHNICIAN LEVEL I PURPOSE To define the job description for a TGCM (Total Gas Chemical and Management) Site Services Technician Level I at any customer's semiconductor facility that is serviced by Matheson. SCOPE The information contained in this document applies to all Matheson TGCM (Total Gas Chemical and Management) Site Services Technician Level I, depending on scope of work defined in contract with customer.
GENERAL
Reports to Matheson TGCM (Total Gas Chemical and Management) Site Services
Manager.
Position Summary
TGCM (Total Gas Chemical and Management) Site Services Technician Level I work at customer's facilities and will perform routine duties detailed in this specification, based on terms of contract with customer.
Essential Accountabilities
Safety Function
Perform all duties following appropriate work instructions and procedures. Wear appropriate PPE (personal protective equipment) for tasks requiring use of PPE. Bring safety issues to the attention of the Site Services Manager. Responsible for safely operating and maintaining equipment required for the customer to produce their products. Work is typically in a team environment.
Quality Function
Follow work instructions and established procedures. Bring ideas for improvement to the TGCM Site Services Manager for consideration. Work schedule will
be performed by the terms of the contract with the customer. Complete all training that is required (based on scope of contract).
Productivity Function
Complete work as time permits. Capture all relevant information on completed work and send daily to TGCM Site Services Manager (and other recipients as required by the TGCM Site Services Manager).
Training, Education and Experience Required
High school diploma required. Prefer Associates degree in Technical discipline. Ability to work shift work as required.
Detailed Description of Activities
TGCM Site Services Technician Level I will maintain a safe work environment.
TGCM Site Services Technician Level I will complete all safety training in accordance with the schedule.
TGCM Site Services Technician Level I is required to safely handle chemical and gas containers in accordance with work instructions.
TGCM Site Services Technician Level I is responsible for completing the following duties, as required by the scope of the contract in place with the customer:
All work to be performed in a safe manner, following all workplace safety protocols and requirements
Operation of chemical and gas distribution systems
HPM and inert cylinder changes (including tonners, packs, tube trailers and other bulk containers as required)
Chemical container changes (including drums, totes and other bulk containers as required)
Rounds and readings, as required
Inventory of chemicals and gases, as required
Fab deliveries, as required
Alarm response on equipment operated and maintained by Matheson
Gas and chemical system preventive maintenance and repair, as required
Purification system operation and maintenance, as required
Unloading of trucks using PIT (powered industrial truck) and manual equipment such as carts and pallet jacks
Write Safe Work Permits for contractors, as needed
Emergency Response Team member, as required
Manage hazardous and non-hazardous waste, as required
Escalation of issues (shutdowns, safety concerns, customer requests, etc.) to the appropriate person(s), as required
Participation in audits, as required
Complete training to adhere to customer requirements, if required Housekeeping, keeping Matheson areas clutter-free and clean Other duties as assigned
Help Desk Technician
Technical specialist job in Round Rock, TX
Job Description
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas.
We'll Provide:
Pay range of $28-$38 per hour
Paid time off and paid sick time
Support/mentorship and a small team work environment
Opportunities for continued growth and learning
What You'll Do:
Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations
Troubleshoot and resolve problems related to hardware, software, networks, and security
Install, configure, and maintain various IT systems and applications
Respond to tickets in accordance with SLA guidelines and document all support activities
Assist with onsite and remote support for clients as needed
Contribute to the development of knowledge base articles and technical documentation
Participate in projects and new technology implementations
Skills You'll Need:
Valid license and reliable transportation to travel to client sites
Minimum 2 years IT industry experience in SMB environments - MSP experience preferred
Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
Familiarity with networking concepts, firewalls, and VLANs
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.)
Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder
Nice to Have:
Experience with virtualization technologies (VMware, Hyper-V)
Experience with Microsoft Remote Desktop environments
Experience with ticketing systems (e.g., Autotask)
Knowledge of cybersecurity best practices
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
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Information Technology
Technical specialist job in Killeen, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology Support Specialist
Technical specialist job in Waco, TX
Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.
Responsibilities:
Responding to incoming calls and emails from distributors in a timely and professional manner
Troubleshooting technical issues and providing technical support to distributors
Escalating complex issues to senior team members when necessary
Utilizing Freshservice to track, document, and resolve issues
Maintaining accurate records of customer interactions and transactions
Identifying and escalating trends and patterns in customer issues to improve processes
Providing exceptional customer service and ensuring customer satisfaction
Participating in team meetings and trainings to enhance technical knowledge and skills
Requirements:
Bachelor's degree in a related field or an Associate's degree with relevant work experience
Exceptional customer service and communication skills
Ability to troubleshoot technical issues and provide technical support
Familiarity with ticketing systems and chat queues
Ability to learn and adapt to new technologies and software quickly
Certifications such as A+, Network+, and Security+ are helpful but not required
Ability to complete 6 weeks of training
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
Technical Innovation and AI Workflow Associate
Technical specialist job in Harker Heights, TX
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Location: Harker Heights, TX (On-site preferred)
Organization: Training Center of Central Texas
Department: Innovation Technology
Type: Full-time
About Us
The Training Center of Central Texas is a nationally emerging trade school pioneering
workforce training in utility-scale solar, electrical, and medical technology with a
deep commitment to veterans, hands-on learning, and future-focused instruction. As we
grow, we are actively integrating AI-driven solutions, automation tools, and next-
gen workflows to improve our operations and upskill students for tomorrow's jobs.
Role Overview
We are seeking a tech-savvy, forward-thinking individual to serve as our Technical
Innovation & AI Workflow Associate. In this highly visible role, youll work alongside
senior leadership to support and modernize the centers internal systems using AI agents,
custom automations, and workflow design.
This is ideal for an Electrical Engineering or Computer Science student or recent
graduate looking to build a portfolio in AI applications, process automation, and
technical operations in a real-world, mission-driven environment.
Key Responsibilities
Assist in identifying and deploying AI tools and agents to streamline internal workflows (e.g., admissions, instruction, compliance, student engagement).
Collaborate with directors and instructors to translate manual workflows into automated systems using platforms like Zapier, GPT, and custom-built tools.
Help manage and expand our internal CRM, LMS, and document systems.
Support technology rollouts, including VR, 3D printing, robotics, and drone- based training modules.
Serve as a bridge between the non-technical staff and modern toolshelping others adopt technology confidently.
Contribute to technical documentation, training materials, and process maps.
Qualifications
Pursuing or recently completed a degree in Electrical Engineering, Computer Science, Information Systems, or a related technical field.
Strong familiarity with AI tools (ChatGPT, Claude, Gemini, etc.) and an understanding of prompt engineering.
Comfortable with scripting, APIs, and/or automation platforms (e.g., Zapier, Make.com, Python is a plus).
Interest in education, training, and upskilling the workforce.
A clear communicator who can explain complex systems simply and work well with non-technical staff.
Bonus: Experience with LMSs, CRMs, workflow builders, or working with solar/battery/energy systems.
Why This Role Matters
Our instructors and leadership are passionate and experiencedbut not always technically
fluent. Your work will enable real-time progress, eliminate bottlenecks, and support a
community of veterans and adult learners entering the trades and energy sector.
Youll be at the forefront of our transition toward a technology-first model, helping
build the systems that scale nationally and define what trade education can become.
What We Offer
$45,000$65,000/year starting salary (based on experience)
Career development opportunities
Exposure to real-world AI deployment in a growing organization
Meaningful work serving veterans, underserved communities, and the future of energy
A creative, open-minded team and a fast-paced environment
How to Apply:
Please send your resume and a brief note describing your interest in the role and experience
with AI tools or workflow automation to **************************.
Easy ApplyIT Help Desk Support - Level II (MSP)
Technical specialist job in Round Rock, TX
Summary Our client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing and deploying Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Help Desk Support - Level II (MSP)
Technical specialist job in Round Rock, TX
Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing and deploying Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
IT Solutions Technician
Technical specialist job in Round Rock, TX
Job Description
IT SOLUTIONS TECHNICIAN I
1900 STEAM WAY
ROUND ROCK, TEXAS 78664
Are you the go-to tech helper among your friends and family? Do you love figuring out how things work-and then showing others? HealthTronics is searching for a hands-on, people-oriented IT Solutions Technician I to join our team and be the friendly face of tech support for our employees nationwide.
This is the perfect opportunity for someone fresh out of a technical program (A+ certification, anyone?) or with experience in tech support, electronics, or troubleshooting gadgets big and small. You'll jump right in-solving real-world problems, supporting HealthTronics employees, and making technology less intimidating for everyone.
We're looking for someone who:
Gets energized by helping others, not just fixing computers: You will be providing remote support via telephone, emails and Microsoft Teams chat for 6-8 hours/day.
Can translate “tech speak” into everyday language
Enjoys learning new systems and sharing knowledge
Wants to grow their IT career in a collaborative, mission-driven environment
If you're eager to start your IT journey, make a real impact, and help people feel confident with technology, we'd love to meet you!
We Offer Competitive Benefits:
8 Company Paid Holidays, PLUS 3 Floating Holidays
Generous Paid Time Off (PTO); Accrual rate allows for 15 days of PTO to start and up to 200 hours/year with tenure.
Generous Employee Referral Bonuses (Earn $3,000 for every full time employee you refer to us after they're hired).
401(k) Plan with up to 4% match
Medical, Dental, Vision, Disability, and Life Insurance Plan Options
Supplemental Critical Illness Insurance
Supplemental Accidental Injury Insurance
Health and Wellness Rewards Program
What You'll Do:
Work onsite to respond promptly to requests through the IT Service Desk, ensuring effective and timely support.
Troubleshoot, repair, and resolve issues with computers, mobile devices, and software.
Deploy and set up technology equipment for new employees.
Maintain and update the inventory of IT equipment, software, and licenses.
Document service ticket statuses accurately and ensure proper follow-up.
Collaborate with the team to manage users and computers in an Active Directory domain and support remote access technologies (VPN, Citrix).
What We're Looking For:
High school diploma or equivalent required; Associate's degree preferred.
A+ Certification or equivalent experience.
Basic understanding of networking concepts (DHCP, DNS, TCP/IP, Wireless, Ethernet).
Familiarity with Microsoft Windows operating systems, Apple iOS devices, and PC hardware/software troubleshooting.
Strong communication and interpersonal skills with a customer-service mindset.
A proactive team player who is self-motivated and knows when to seek guidance.
Physical/Mental Requirements:
Ability to communicate via telephone, email, and chat 6-8 hours/day.
Occasionally lift up to 50 pounds.
Travel may be required occasionally.
Why Join HealthTronics?
Work with a dynamic and supportive team in a fast-paced environment.
Gain hands-on experience with diverse technologies and tools.
Opportunity to grow your career in IT within a healthcare-focused organization.
Ready to make a healthcare difference? Apply now to schedule your interview!
HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Visit our website and connect with us!
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Support Technician
Technical specialist job in Killeen, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.75 per hour
Salary Range:
0
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0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT / AI Development Intern - On-site
Technical specialist job in Cedar Park, TX
Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks
Compensation: Unpaid, educational internship
This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus.
On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs.
Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome.
Key Responsibilities
Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite.
Support integration of AI-powered features using APIs and prompt engineering.
Contribute to REST API development and third-party API integrations.
Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase.
Participate in creating data dashboards and analytics tools.
Test and debug features using automated testing tools.
Follow secure coding practices and version control workflows.
Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development
JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js)
Node.js with Fastify or Express
Shopify Liquid theme development
React Native (Expo) for mobile development
Data & APIs
REST API design and integration
PostgreSQL/Supabase (CRUD, indexing, auth)
JSON/CSV data parsing
GA4 or Shopify data exports
AI & Advanced Features
Prompt engineering and AI API integration
PDF parsing/generation
Retrieval-Augmented Generation (RAG) concepts
Embedding strategies and vector databases (pgvector)
Tools & Infrastructure
Redis (caching, sessions)
Vercel Edge Functions / Supabase Edge Functions
Docker for local development
CI/CD workflows with automated testing
Playwright, Vitest, or Jest for testing
Specialized / Project-Specific
Map rendering (Leaflet, Mapbox)
Cron jobs and data diffing
Environment secrets management and input sanitization
Feature flagging tools
Benefits for Interns
Real-world project experience through guided, hands-on development work.
Portfolio development by contributing to projects that can be showcased in professional presentations.
Recommendation letter upon successful completion of the internship program.
Career networking opportunities through collaboration with industry professionals.
Eligibility for an advanced paid internship after program completion, based on performance and business needs.
Learning & Mentorship
Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included).
Weekly mentorship sessions.
Guided onboarding with pre-built scaffolds, templates, and code examples.
Exposure to professional GitHub workflows, agile development, and real production systems.
Application Process
Submit Resume + Cover Letter specifying your area of interest.
Complete the Culture Index Survey.
Attend interviews with HR.
Program Deliverables
At least one major project contribution in your assigned department.
Internship Completion Report summarizing your learning and contributions.
Auto-ApplyIT Help Desk Technician
Technical specialist job in Temple, TX
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
Provide first-level technical support to end users for various software and hardware issues.
Document all interactions and resolutions in our ticketing system for tracking and future reference.
Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
Strong passion for technology and helping others with IT issues.
Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
Excellent communication skills and a customer-oriented attitude.
Experience with ticketing systems and remote support tools is a plus.
Ability to work well under pressure and manage multiple tasks simultaneously.
Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
Competitive base salary.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Ongoing training and professional development opportunities.
Fast-paced and collaborative work environment with opportunities for career advancement.
Auto-ApplyHelp Desk Technician
Technical specialist job in Round Rock, TX
Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas.
We'll Provide:
Pay range of $28-$38 per hour
Paid time off and paid sick time
Support/mentorship and a small team work environment
Opportunities for continued growth and learning
What You'll Do:
Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations
Troubleshoot and resolve problems related to hardware, software, networks, and security
Install, configure, and maintain various IT systems and applications
Respond to tickets in accordance with SLA guidelines and document all support activities
Assist with onsite and remote support for clients as needed
Contribute to the development of knowledge base articles and technical documentation
Participate in projects and new technology implementations
Skills You'll Need:
Valid license and reliable transportation to travel to client sites
Minimum 2 years IT industry experience in SMB environments - MSP experience preferred
Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration
Familiarity with networking concepts, firewalls, and VLANs
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly
Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.)
Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder
Nice to Have:
Experience with virtualization technologies (VMware, Hyper-V)
Experience with Microsoft Remote Desktop environments
Experience with ticketing systems (e.g., Autotask)
Knowledge of cybersecurity best practices
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
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Auto-ApplyIT Help Desk Support - Level II (MSP)
Technical specialist job in Round Rock, TX
Job DescriptionSummaryOur client is a leading IT Solutions Company located in Round Rock, TX and they are in need of an IT Help Desk Support Technician - Level 2 (w/ Managed Services Provider experience). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing and deploying Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya, Connectwise, or Ninja.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Round Rock, TX
IT / AI Development Intern
Technical specialist job in Cedar Park, TX
IT / AI Development Intern - Remote
Commitment: 20 hours/week (flexible schedule to accommodate academic commitments
Duration: 16 Weeks Compensation: Unpaid, educational internship
Program Overview
This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus.
Interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs.
Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome.
Key Responsibilities
Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite.
Support integration of AI-powered features using APIs and prompt engineering.
Contribute to REST API development and third-party API integrations.
Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase.
Participate in creating data dashboards and analytics tools.
Test and debug features using automated testing tools.
Follow secure coding practices and version control workflows.
Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development
JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js)
Node.js with Fastify or Express
Shopify Liquid theme development
React Native (Expo) for mobile development
Data & APIs
REST API design and integration
PostgreSQL/Supabase (CRUD, indexing, auth)
JSON/CSV data parsing
GA4 or Shopify data exports
AI & Advanced Features
Prompt engineering and AI API integration
PDF parsing/generation
Retrieval-Augmented Generation (RAG) concepts
Embedding strategies and vector databases (pgvector)
Tools & Infrastructure
Redis (caching, sessions)
Vercel Edge Functions / Supabase Edge Functions
Docker for local development
CI/CD workflows with automated testing
Playwright, Vitest, or Jest for testing
Specialized / Project-Specific
Map rendering (Leaflet, Mapbox)
Cron jobs and data diffing
Environment secrets management and input sanitization
Feature flagging tools
Benefits for Interns
Real-world project experience through guided, hands-on development work.
Portfolio development by contributing to projects that can be showcased in professional presentations.
Recommendation letter upon successful completion of the internship program.
Career networking opportunities through collaboration with industry professionals.
Eligibility for an advanced paid internship after program completion, based on performance and business needs.
Learning & Mentorship
Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included).
Weekly mentorship sessions.
Guided onboarding with pre-built scaffolds, templates, and code examples.
Exposure to professional GitHub workflows, agile development, and real production systems.
Application Process
Submit Resume + Cover Letter specifying your area of interest.
Complete the Culture Index Survey.
Attend interviews with HR.
Program Deliverables
At least one major project contribution in your assigned department.
Internship Completion Report summarizing your learning and contributions.
Auto-Apply