Technical Specialist Jobs in Knoxville, TN

Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the EmPATH Peer Support Specialist program today! The EmPATH Peer Support Specialist Job Purpose/Summary EMPATH will provide non-hospital facility-based services that render short-term treatment to facilitate access to services and stabilization to prevent ED and acute psychiatric hospitalization admissions. EMPATH will provide these services to individuals who present to the program or are transferred from area EDs. Initial admission will be on a voluntary status to adults (18 years and older) who are presenting with a mental illness and/or co-occurring disorders that are experiencing a behavioral health crisis. Summary of role of team: The EMPATH Peer Support Specialist serves as a clinical member of the multi-disciplinary team, providing education, rehabilitation, and support for individuals. The Peer Support Specialist position is intended to provide hope for clients by having a support person who is or has been a primary consumer of mental health or addiction services and is willing to share their experiences and story with mental illness, treatment, and recovery; to be a role model for clients who are currently in crisis. Typical Working Conditions/ Environment Working conditions consist of a 16 "lounger bed" unit. Hours of operation are 24/7. The role of the Peer Support Specialist is to ensure coverage is provided 24/7 despite any weather conditions or holidays that arise. Job Duties/ Responsibilities This is not intended to be all inclusive; and employee will also perform other reasonable related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. 1. Daily Staff Duties Participates in crisis planning. Offers 1:1 counseling/ Recovery Coaching as requested by individuals or treatment team. Responds to all flags, emails, and voicemails within 2 business days. Completes Staff Daily Duties assigned by supervisor before the end of each shift. Follow Daily Schedule to give clients an effective daily structure for optimum progress. 2. Complete all documentation in compliance with CARF and Center standards. Completes group logs, progress notes, and other requested documentation as well as on time. 3. Functions as a member of a multi-disciplinary team Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Maintaining a strong line of communication with all staff to effectively and safely provide assistance to the people we serve. Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors. Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors. Must maintain a valid driver's license and F-endorsement. COMPENSATION: Starting salary for this position is approximately $16.90 /hr based on relevant experience and education. Schedule: Must have flexible schedule. Possible overnight shifts, holiday work, and overtime. Regular attendance is an essential job function. Must be punctual and maintain good attendance record. Must stay awake and alert on all shifts. Travel: Valid driver's license with F endorsement required. Reliable vehicle required. This position requires utilizing a personal dependable vehicle to conduct Center business. Picking up clients from community locations and hospitals in personal vehicle or company vehicle. Maintaining a dependable vehicle and certified driver status is a condition of employment. Equipment/Technology: Computer experience is essential. Ability to learn and utilize EMR and create documents within the program. QUALIFICATIONS - EmPATH Peer Support Specialist Education/Knowledge: Must have a High School Diploma and lived experience as behavioral health services consumer and/or lived recovery experience. Bachelor's degree preferred in a health-related field of counseling, psychology, social work, or three years' experience working with individuals with mental illness, special populations with co-occurring and dual diagnoses preferred. Must have coursework and/or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Experience: Experience in working with special populations including individuals with severe and persistent mental illness, Co-occurring Disorders, and Dual Diagnosis is preferred. Computer experience is helpful. Experience working in a crisis setting/Recovery response center is preferred. Regular attendance is an essential job function. Must be able to tell your story and engage in recovery coaching with individuals as well as assisting clients in developing transition plans. Physical: Mandatory to stay awake and alert during shift. Possible exposure to biological hazards. Hearing of normal/soft tones and close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. CPR and First Aid certification & Handle with Care required (training provided). Required to be certified in and adequately implement verbal de-escalation techniques. Applicants should be able to exercise sound judgement under pressure. Clinical staff may be required to get an F endorsement to transport clients as necessary. Location: Knoxville, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. PI6a1de7426da4-26***********5

**DUTIES/RESPONSIBILITIES:** Directs the design and implementation of all technology in-dealership sales training. Stays abreast of outside training opportunities for dealership personnel and arranges for training as needed. Confers with managers and supervisors to determine training needs. Works closely with managers at all facilities to schedule training sessions. Formulates training policies, programs, and schedules based on knowledge of identified training needs or changes in products, procedures, or services. Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials. Conducts new sales employee orientations, safety seminars, and other training required by local, state, or federal regulations. Maintains training records and documents certain training as required by local, state, or federal regulations. Trains supervisory personnel in effective techniques for technology on-the-job training and performance evaluation. Coordinates established training courses with technical and professional courses offered by area Lexus representatives. Stays abreast of new developments, methods, and techniques in the training field. Maintains professional appearance and reliable attendance on scheduled work days. **QUALIFICATIONS, EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.:** Associates degree or comparable work experience. Must acquire Lexus training certifications as applicable new models and modifications occur. ***Dealership Benefits*** *Insurance plans available for eligible full time associates* *Medical Insurance* *Dental Insurance* *Vision Insurance* *Life Insurance* *Disability Insurance* *Voluntary Accidental Insurance* *Voluntary Critical Insurance* *401k retirement* *Paid Holidays for eligible associates* *Paid vacations for eligible associates* *Employee discounts* *Sick Leave for eligible associates* *Drug Free workplace* **EEO** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. **Apply for Lexus Technology Specialist** Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

The Technical Services Coordinator oversees and coordinates the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired and maintained. The Technical Services Coordinator ensures that accurate and detailed equipment records are kept, assists in growing technical services revenue and supports key daily office functions. The Technical Service Coordinator who works at a district office location also assists in managing the supply inventory and ensuring the accuracy and timeliness of customer billing functions. Knowledge and Physical Requirements • Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred. • At least 1 year of technical experience. • Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers and medical equipment manufacturers. • Medical equipment preventive maintenance, repair and handling experience. Able to read and understand technical manuals and electric/pneumatic schematics. • Demonstrated competency to perform operational verification procedures, preventive maintenance and repair service on various equipment. • Proficient in the use of test equipment. • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint). • Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required. • Valid driver's license. • Able to lift and/or push 75 pounds. Behavioral Skills (How the jobholders must conduct themselves with other people.) • Possesses quality orientation with a “get it right the first time” attitude. • Complies with patient privacy laws in all matters. • Effectively builds credibility and trust with customer administration, clinicians and staff. • Maintains and projects confidence, enthusiasm and a professional image. • Flexible, coachable. • Demonstrates strong communication and presentation skills (listening, writing and speaking). • Demonstrates team orientation and shows respect for others. • Proactive and self-directed. • Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations. • Organized; prioritizes to meet deadlines. • Customer-focused; willing to go above and beyond. Practical Skills (Tasks that the job holder must be able to do and demonstrate.) • Participates and partners with key staff members to promote revenue growth, cost containment and expansion of services with existing and potential customers. • Understands and uses effective conflict resolution skills, e.g., identifies and resolves customer, employee and service concerns, discrepancies and disagreements. • Knowledgeable about business information and its inventory and billing systems. • Maintains compliance with International Organization for Standardization (ISO) regulations, if applicable. • Manages requisitions, parts and supply inventory and purchase orders. • Completes required documentation, reports and updates to support business. • Possesses knowledge of, and can articulate, policies and procedures. • Ensures accurate documentation is completed in a timely manner to meet regulatory compliance needs. • Provides focus and helps establish priorities for technical team. • Ensures equipment incidents, recalls, upgrades and modifications are completed in compliance with directives and documented accordingly. • Coordinates and trains technical services technicians. Provides cross and lateral training, emphasizing continuous improvement and teamwork, and provides on-going feedback with focused action steps for areas of improvement. • Holds self and other technical services technicians accountable for completion of assignments. • Maintains performance expectations to support operational budget. • Proactively manages continuous improvement opportunities and initiatives. • Performs other assigned duties. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location:Knoxville DistrictAdditional Locations (if applicable):Job Title:Technical Services CoordinatorCompany: Agiliti Location City:KnoxvilleLocation State:Tennessee

Job Description JOB TITLE : Computer Software Specialist Planning, preparing and researching lessons. Facility to include hardware, software, reliable internet, and all other technical items needed to achieve training. Must also have option for subset of students to attend remotely. Teaching general staff to use desktop programs such as Microsoft Office and other office software. Maximum of Students attending Twenty (20) EDUCATION & QUALIFICATIONS : Three (3) years’ work experience as instructor-led software trainer. Certificates for the position of Software trained. Powered by JazzHR pa Kx5ilath

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Knoxville, TN and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Knoxville, TN

Employment Type: Full Time, Senior-level Department: Information Technology CGS is seeking a Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Setup, monitor, train, troubleshoot, diagnose, and resolve issues with web conferencing tools including but not limited to: (a) Zoom.gov (b) Skype for Business (c) WebEx (d) Team Meeting (e) Adobe Connect Qualifications. * 4+ years demonstrated ability to set up and disable Zoom.gov accounts. * Demonstrated ability to train over 100 users in all aspects of Zoom.gov use. * Demonstrated ability to diagnose issues with Zoom (audio/video; links, etc). * Demonstrated ability to resolve issues with Zoom. * 4+ years of demonstrated experience in training over 100 users in all aspects of Skype for business. * Troubleshooting all technical issues with users including but not limited: to audio/video issues and resolving issues. * 4+ years of demonstrated experience in setting up and monitoring WebEx training (troubleshooting technical issues with users and resolving issues). * 4+ years of demonstrated experience in all aspects of Adobe Connect (to set up, monitor meetings, train users, troubleshoot issues, and resolve issues. * 4+ years of demonstrated experience in setting up Team Meetings; training over 100 users on Team Meetings; troubleshooting technical issues; and resolving issues. Qualifications: * Must have an undergraduate degree. * Certified trainer in web conferencing (Zoom.gov, Adobe Connect, Skype for business, WebEx). * Must be able to describe differences between basic and licensed accounts, and the advantages and disadvantages of each platform. * Must be a US Citizen upfront. * Must be able to obtain a Public Trust security clearance. Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* $72,895 - $105,293 a year

The Specialist Technician for Installing Showers is key member of our team responsible for the quality and efficient installation of residential and commercial flat glass and related glass products such as windows, storefronts, mirrors, display cases, shower doors, etc. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Ideally you have prior experience in the flat glass industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Install glass, mirrors, door and window hardware in replacement and new installations Insure the efficient use of materials and maintain adequate stock of vehicle Sell flat glass products and services to customers Conduct accurate field measuring Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Execute Service with Advanced Training (SWAT) Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the flat glass industry installing showers is a plus Ability to measure accurately and use tape measures and levels Physical ability to lift heavy objects such as shower panels and door Physical ability to lift heavy objects such as shower panels and doors Proficiency to navigate tablet-based technology Excellent communication skills Professional appearance and personality Benefits: Paid Holidays Company Vehicle Issued Referral Bonus Performance Bonus We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $16.00 - $18.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

** Mountain Commerce Bank** ** IT Help Desk Technician** Knoxville, TN 37922 **Mountain Commerce Bank is an Equal Opportunity Employer.** **The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those people create success for our company, our shareholders, and our clients. To attain that success, MCB seeks to provide *Responsive Relationship Banking*- banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the latest technology and wide offering of financial products and services that you find in a big bank. Our best resource for growing our market and meeting our high expectations for service is our people. People create the relationships that build trust, understanding, and excellence.** **General Function** : Serve as the IT reference technician to provide assistance to company users of company technology. Coordinate basic user technical assistance and systems operations maintenance, including set-up passwords, network access, hardware and software management, etc. Assist in the o rganization and maintenance of back office, voice, network, and security systems to ensure the stable operation of the organization's IT infrastructure. Work with users to obtain the highest level of service for all Bank electronic equipment. **Essential Functions:** **Help Desk Administration** - Provide computer and network support relating to software and hardware issues. - Assist in the development, implementation, and maintenance of policies, procedures, and associated training plans for infrastructure administration and project management. - Maintain trouble-log on tech support requests; address requests quickly and efficiently, staying abreast of the Bank's priorities for service. - Maintain and report fiscal inventory relating to network equipment as directed. - Maintain and distribute computer supplies and telecommunications equipment as needed by staff (toner cartridges, cords, hardware, etc.). Assist in moving equipment when necessary. - Ensure efficient and economical utilization of equipment and resources. Provide for safekeeping of equipment and supplies. - Assist in maintaining the integrity of the information systems network and report breaches or potential threats immediately. - Assist in network backup procedure and retrieval of information as necessary. - Generate and prepare reports as assigned. Review for content and accuracy. - Assist with audits and exams. Provide requested information and set up systems and facilities as required **Compliance** - Diligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately. - Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times. - Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues. - Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential. - Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate. **Other** - Ability to work scheduled and other needed hours at the designated location(s) - All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external. - Assist other managers or Team Members as needed - Management or Bank policy may revise, delete, or add responsibility as necessary **Activity** - Ability to operate office equipment, telephones, and computers - Ability to communicate fluently in English, in person, in writing, and on the computer - Ability to hear, speak, and understand verbal communication - Ability to read, write, count, and perform basic math functions - Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment) - Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc. - Ability to lift up to 50 pounds, grasp, reach, and pull - Ability to think, remember, learn new information, and apply cognitive data to job functions - Ability to assess and concentrate on mental and physical job tasks to see them to completion - Ability to drive oneself independently for travel between locations - Ability to present information to groups in an understandable format or fashion **Qualification Requirements:** * High school diploma * 1-2 years of experience in computer related field or education involving hardware and software installation and support * Excellent interpersonal, organizational, written, and verbal communication skills * Excellent computer proficiency in MS Windows, Word, Excel, e-mail **Preferred Qualifications:** * Associate's or Bachelor's degree in computer science or related field * Experience in retail banking * Experience with help desk and/or network administration

Job DescriptionWe are seeking a full-time remote Customer Support Specialist. You will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met promptly and effectively. Key Responsibilities Assist customers with technical issues via email, chat, and phone. Provide excellent customer service and ensure customer satisfaction. Troubleshoot problems, identify root causes, and provide solutions. Escalate complex issues to higher-level support when necessary. Maintain accurate documentation of all customer interactions. Qualifications Strong English communication skills, both written and verbal. Excellent problem-solving abilities and a customer-oriented mindset. Familiarity with SAAS products and technical support experience is a plus. Ability to work independently in a remote environment. Node.js, JavaScript MySQL(Strong Knowledge). Experience with Hardware/IoT devices ideally Smarthome Devices like Smart Loct etc. Benefits Competitive salary and benefits. Opportunities for professional growth.

Who Are We? Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home décor and gifts. Our Mission “Stand Out. For Good”. At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. The Role The Help Desk Analyst is the primary point of contact for technical and operational support issues identified by our stores, home office, and distribution center organizations. Help Desk Analysts track all support issues, resolve issues, and follow up on all escalations. This individual works closely with the rest of the IT department to ensure system uptime and prompt resolution to all issues. This individual will also be part of future technology projects. Primary Responsibilities Answer all calls for help either by phone, chat, email, or portal entry using ticketing platform Manage and prioritize central ticketing queue to ensure timely resolution of issues Perform troubleshooting through diagnostic techniques for retail stores, distribution centers, and home office locations Walk Guest through problem solving process Determine the best solution based on issues and details provided by Guests Install, modify, and repair computer hardware and software Facilitate and direct resolution with on site technicians or vendors as needed Provide accurate information on IT products or services Follow up and update Guest on status of issues Maintain the highest level of guest service Record events, problems and resolution in logs Identify and escalate situations requiring urgent attention Writing and editing technical documentation Additional special projects as assigned Skills and Abilities Exceptional time management, facilitation, and organizational skills Strong interpersonal skills and excellent verbal and written communication skills Customer oriented and cool under pressure Problem solving mindset Experience with any system support ticketing platform Experience with installing, configuring, administering and troubleshooting a wide range of desktop hardware and software Experience with troubleshooting printers, scanner and various other peripherals Knowledge of networking hardware including routers, switches and VPN appliances Retail industry experience Education and Experience CompTIA A+ certification or ability to earn certification within 1 year of employment Associate's degree in a technology focused area 1-2 years in a customer service focused role Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022

IT Specialist Founded in 1999 in the beautiful Smoky Mountains of East Tennessee, Cadre5 provides innovative technical solutions to our customers locally and nationally. Our Cadre5 Lab Partners division has partnered with The Client Support and Engineering Services Group in the Digital Services Infrastructure and Operations Support Division at Oak Ridge National Laboratory (ORNL) to recruit a qualified IT Specialist. In this role, you'll provide end user support on 10,000+ Windows/Macintosh/Linux computers and mobile devices throughout ORNL. This position will support ORNL's executive staff encountering tier two computing issues. You will participate in the analysis, design, maintenance, and documentation of intermediate level information technology services for Windows and Macintosh computers throughout ORNL. Additionally, you'd lead IT technical programs impacting all ORNL staff including working across a broad variety of technology areas in an ITIL environment addressing incidents, problems, changes, and requests. Responsibilities include resolving or addressing incidents or requests and serving as one of the main points of contacts for ORNL IT services. These services include supporting: Operating systems; mobile devices (specifically iOS); E-Mail; Backup systems; Active Directory; software product updates; vulnerability resolution; and various support of other software products used on ORNL desktop systems. ORNL delivers scientific discoveries and technical breakthroughs needed to realize solutions in energy and national security and provides economic benefit to the nation. This premier research institution located near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world-leading research centers. This is a full-time, permanent position that requires on-site work. Why Cadre5? Working with highly talented team members 3 weeks' vacation Excellent medical insurance, up to 100% paid by employer Job Responsibilities: Respond to medium-scale technical issues without supervision, including, but not limited to, areas covering incident responses; networked computing systems; and computing instrument integration to scientific/research devices. Provide specialized services like the design of information technology computer needs for staff. Test and verify intermediate-level technology-based procedures and processes. Help plan, coordinate, manage, and maintain intermediate-sized projects under minimal direction or while serving as a project lead. Research new technologies and train on them as needed. Support all aspects of mobile device related issues. Additional assignments may also be given. Basic Qualifications: Bachelor's degree in computer science, Information Technology, Computer Engineering, or a related field of study and two (2) to four (4) years of relevant experience is required. An overall combination of equivalent experience may be considered. Proven knowledge and experience supporting both Macintosh and Windows platforms in an enterprise environment. Experience providing white glove support for executive staff. The ability to obtain and maintain a Department of Energy "Q" clearance is required. This requires US Citizenship. Preferred Qualifications: Being able to visualize a problem or situation and to resolve it abstractly. In-depth knowledge of computing systems integration in a research environment. Friendly and helpful demeanor, able to professionally interact with anyone. Ability to identify and resolve technical issues working independently or as part of a team. Communicate effectively with technical staff and end-users. Working independently. Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to constantly evolving needs. Experience resolving network issues. Experience with ITIL-based concepts. Ability to provide basic to intermediate support for Linux operating systems. Benefits Cadre5 offers excellent pay and benefits, to include full medical, dental, and vision coverage coupled with 401K match, 15 days PTO, and 10 holidays. Cadre5 is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Cadre5 is an E-Verify Employer.

The IT Specialist at Toyota/Lexus of Knoxville is a full-time individual contributor position in the Auto industry located in Knoxville, Tennessee. The IT Specialist will be responsible for providing technical support and assistance to the dealership's employees, as well as maintaining the dealership's network and computer systems. Compensation & Benefits: This is a full-time salaried position with competitive compensation and benefits package, including health insurance, retirement plans, and employee discounts on vehicles and services. Responsibilities: - Provide technical support and assistance to dealership staff in a timely and professional manner. - Troubleshoot and resolve hardware, software, and network issues. - Install, configure, and maintain computer systems, including hardware and software updates. - Monitor and maintain the dealership's network and security systems. - Create and maintain documentation for all IT systems and procedures. - Oversee data backup and disaster recovery systems. - Collaborate with other IT team members to implement new systems and upgrades. - Train dealership staff on proper use and maintenance of IT systems. - Stay updated on new technologies and trends in the auto industry. Requirements: - Bachelor's degree in IT, Computer Science, or related field. - Minimum of 2 years of experience in IT support. - Strong knowledge of computer systems, networks, and hardware. - Experience with Microsoft Office, Windows. - Excellent problem-solving and communication skills. - Ability to work in a fast-paced and dynamic environment. - Must be able to lift and move heavy computer equipment. EEOC Statement: Toyota/Lexus of Knoxville is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. **Apply for IT Specialist** Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

Job Description The IT Specialist at Toyota/Lexus of Knoxville is a full-time individual contributor position in the Auto industry located in Knoxville, Tennessee. The IT Specialist will be responsible for providing technical support and assistance to the dealership's employees, as well as maintaining the dealership's network and computer systems. Compensation & Benefits: This is a full-time salaried position with competitive compensation and benefits package, including health insurance, retirement plans, and employee discounts on vehicles and services. Responsibilities: - Provide technical support and assistance to dealership staff in a timely and professional manner. - Troubleshoot and resolve hardware, software, and network issues. - Install, configure, and maintain computer systems, including hardware and software updates. - Monitor and maintain the dealership's network and security systems. - Create and maintain documentation for all IT systems and procedures. - Oversee data backup and disaster recovery systems. - Collaborate with other IT team members to implement new systems and upgrades. - Train dealership staff on proper use and maintenance of IT systems. - Stay updated on new technologies and trends in the auto industry. Requirements: - Bachelor's degree in IT, Computer Science, or related field. - Minimum of 2 years of experience in IT support. - Strong knowledge of computer systems, networks, and hardware. - Experience with Microsoft Office, Windows. - Excellent problem-solving and communication skills. - Ability to work in a fast-paced and dynamic environment. - Must be able to lift and move heavy computer equipment. EEOC Statement: Toyota/Lexus of Knoxville is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Title: Computer Technician II Department: Information Technology Number of Positions: 1 Classification: 3m - on campus mobile #: 600110 Type of Appointment: Full-Time Pay Rate: $39,760 - $48,830/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application. Required Documents Needed to Upload at Time of Application: Resume, transcripts and three professional references. Reference check requirements: * Non-supervisory roles: three (3) current or former supervisors * Personal references (friends, clergy, customers, relatives) are not considered acceptable references. Position Summary: Provide support for installation, configuration, maintenance, and repair of all IT equipment such as but not limited to: Computers, Printers, Scanners, etc. and for related software. Consult and assist faculty and staff in determining appropriate hardware and software needs. Develop and maintain documentation for procedures, records, and inventory. Support computer lab environments to ensure our students gain the most benefit from our technology. Essential Functions: 40% Installation configuration and maintenance of computer and networking hardware for the responsible departments, academic labs, academic offices and administrative offices. 25% Install, configure and maintain all computer software and hardware, create and maintain command procedures using appropriate procedures. 15% Assist and consult with technicians in other departments in replacing and upgrading software and hardware in computer labs, academic offices, and administrative offices. 10% Develop and maintain appropriate documentation including installation and maintenance procedures; maintain records such as software and hardware inventory, operation, and maintenance records. 5% Work with management and other technicians to ensure existing and future networked labs and remote branches are appropriately configured. 5% Consult with supervisor regarding administrative procedures and NTS department policy. Advise supervisor about potential conflicts of operational procedures and / or problems pertaining to technical issues in the assigned departments. Note: The College reserves the right to change or reassign job duties, or combine positions at any time. Key Results Areas: Keep college computers and peripherals in working, usable order. Provide advice to staff on software and hardware. Job Requirements: * High School Diploma or equivalent is required. A two-year degree in a technology field is preferred. * Two years minimum of on the job related experience in computer hardware/software installation and maintenance is required. Skills/Abilities: * Ability to communicate effectively and establish and maintain effective interpersonal relationships with internal and external customers is required. * Customer service, organizational and prioritization, and complex problem-solving skills are needed as well as a working knowledge of computer operating systems and hardware. * Able to engage in the college's mission and values. . Part-time work experience is calculated at 50% credit of full-time work experience. Complexity & Creativity: The business-sensitive nature of the specialized applications used in the business and executive offices require technical knowledge of methods to secure desktops and related network transactions as well as an understanding of the policies, procedures, and, state and federal regulations governing PCI compliance, PII information, and other sensitive information. Magnitude of Impact: Immediate. If a problem cannot be resolved by the technician, a supervisor would be called upon to intervene. Responsibility for Accuracy: Errors in hardware/software setup could greatly affect the availability of equipment to students as needed. Critical in all departments, but especially in the Testing Center that also services community users Financial Impact: Responsible to maintain accurate records for inventory control of all the computer/networking equipment in the departments. The computer technician is the first level defense against equipment theft and or misplacement. As part of this job a technician must act as a consultant. We are asked by the academic departments to evaluate existing computer hardware/software and give a recommendation as to whether it would be better to upgrade existing equipment, or replace the equipment with new hardware/software. Many times the technician is tasked with researching specialized equipment, and to give a recommendation, on what would be considered the best price to purchase or replace computer software/hardware based on his knowledge. The technician is tasked with keeping accurate maintenance records on computer software/hardware in order to make good judgments as to when it is most cost effective time to repair or replace equipment. Judgement and Decisions: Decisions on when we need to do updates and when we can install new computers or software and also recommend software and hardware to faculty/staff Nature of Contacts: Daily interaction is necessary to resolve computer hardware/software problems and act as a consultant for researching and making recommendations concerning computer hardware/software and networking equipment. Occasionally discussion is necessary to resolve conflicts between faculty members concerning software configurations, and or equipment upgrades. Daily contacts are made with other departments in the college that include, but not limited to the audio visual, facilities/building maintenance, IT systems manager, and Network Manager. On occasion a technician will be required to work with people in other departments within the college in the event there is no one available to from that department to respond to requests for assistance. A technician will be required to assist other technicians in other departments as needed as well. In this instance, all of the other technician's contacts will be utilized as well. On a daily basis, a technician is required to contact hardware/software vendors to verify shipment, obtain license files, obtain documentation, troubleshoot technical issues, and resolve conflicts between the engineering department and outside vendors. Physical Demands: Lifting at least 25lbs. Computers, monitors, printers and pushing carts full of equipment. Hazards: There is a lot of exposure to lifting on a regular basis. Some printers and other equipment require more than one person to lift. A person doing this job will most definitely suffer some degradation of vision due long hours of staring at computer screens. Full-time Employment Benefits: * Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA * Wellness Incentive Program, if enrolled in health plan * Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program * Employee Assistance Program * Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b * Employee Discount program with over 900+ companies * 14 Paid Holidays/Year Includes paid days off the last week of December * Sick Leave Bank * Longevity Pay * Many opportunities for professional development Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed. Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer If you have any problems or questions please contact Human Resources at Pellissippi State Community College's Human Resource Office at ************ or by email at ********************. If you are interested in this position, click on Apply located below or Apply Now in the upper right-hand corner. #mrp

Table of Contents 's desire work escalating up was to educate science at a community higher college in Chicago. “I was very very good in math and science, but I was not a specially fantastic scholar,” Dongarra suggests, laughing. Immediately after he graduated significant faculty, there was only a single college he needed to go to:. That's mainly because, he suggests, it was recognized for “churning out lecturers.” Chicago Point out acknowledged his application, and he made the decision to major in mathematics. His physics professor advised that Dongarra utilize for an internship at the, in Lemont, Ill., a close by U.S. science and engineering study centre. For 16 months he labored with a group of scientists designing and producing, a offer of Fortran routines that compute the eigenvalues and eigenvectors of matrices-calculations popular in scientific computing. Dongarra acknowledges he didn't have a qualifications in or understanding of eigenvalues and eigenvectors-or of linear algebra-but he beloved what he was accomplishing. The encounter at Argonne, he claims, was transformative. He had uncovered his passion. “I assumed it was a neat matter to do,” he states, “so I retained pursuing it.” ** About Jack Dongarra** **Employer:** College of Tennessee, Knoxville **Title:** Professor emeritus, pc science **Member grade:** Existence Fellow **Alma mater:** Chicago State College The IEEE Daily life Fellow has considering the fact that manufactured groundbreaking contributions to numerical algorithms and libraries for linear algebra, which permitted program to make fantastic use of superior-general performance hardware. His open up-resource software libraries are made use of in just about each and every pc, from laptops to the world's quickest supercomputers. The libraries incorporate simple linear algebra subprograms (), the linear-algebra bundle , parallel virtual equipment (), immediately tuned linear algebra software program (), and the substantial-effectiveness conjugate gradient benchmark. For his operate, he was honored this calendar year with the 2021 from the. He received US $1 million as section of the award, which is known as the Nobel Prize of computing. “When I believe about prior Turing Award recipients, I'm humbled to assume about what I've discovered from their guides and papers,” Dongarra says. “Their programming languages, theorems, procedures, and standards have assisted me develop my algorithms. “It's a large honor to be this year's receiver. The award is a recognition by the pc-science neighborhood that the contributions we are creating in large-efficiency computing are vital and have an effect in the broader laptop or computer-science community and science in standard.” Dongarra didn't conclude up educating science to substantial school pupils. Rather, he grew to become a professor of electrical engineering and laptop science at the in Knoxville, the place he taught for 33 years. The university recently named him professor emeritus. ** Entrepreneurial Spirit** After graduating from Chicago Point out in 1972 with a bachelor's diploma in arithmetic, Dongarra went on to pursue a master's diploma in pc science at the, also in Chicago. When there he worked a person working day a 7 days for Argonne with the exact same crew of researchers. After he got his diploma in 1973, the lab employed him complete time as a researcher. With encouragement from his colleagues to pursue a Ph.D., he remaining the lab to study utilized mathematics at the in Albuquerque. He honed his understanding of linear algebra there and started doing the job out algorithms and composing application. He returned to Argonne immediately after receiving his doctorate in 1980 and labored there as a senior scientist right up until 1989, when he acquired the opportunity to satisfy his desire of teaching. He was made available a joint posture educating pc science at the University of Tennessee and conducting study at the close by which, like Argonne, is a Division of Energy facility. “It was time for me to check out out some new factors,” he states. “I was all set to consider my hand at academia.” He claims Oak Ridge operated in a equivalent way to Argonne, and the society there was extra or significantly less the very same. “The obstacle,” he claims, “was starting to be a university professor.” “The Turing Award is a recognition by the personal computer science local community that the contributions we are producing in superior-functionality computing are critical, and have an impression in the broader laptop or computer science neighborhood and science in basic.” University society is really distinct from that at a govt laboratory, he states, but he quickly fell into the rhythm of the tutorial location. Although he cherished teaching, he says, he also was attracted to the prospect the university gave its instructors to work on technological know-how they are passionate about. “You abide by your possess route and course of exploration,” he suggests. “I've prospered in that setting. I interact with wise men and women, I have the capacity to vacation all around the earth, and I have collaborations going on with folks in several nations. “Academia provides you this independence to do matters and not be constrained by a company's drive or its commitment. Alternatively, I get to work on what motivates me. Which is why I've stayed in academia for so lots of many years.” In 1980, Dongarra worked as a senior scientist at Argonne Nationwide Laboratory, in Lemont, Sick.Jack Dongarra Dongarra established the university's, whose mission is to present applications for superior-functionality computing to the scientific neighborhood. He also directs the school's . He is now a distinguished researcher at Oak Ridge, which he calls “a amazing location, with its point out-of-the-artwork products and the most up-to-date pcs.” ** Software program for Supercomputers** It was performing in inventive environments that led Dongarra to come up with what many describe as earth-transforming application libraries, which have contributed to the expansion of superior-efficiency computing in quite a few places such as synthetic intelligence, information analytics, genomics, and wellbeing care. “The libraries we developed have basic components that are necessary in quite a few spots of science so that buyers can attract on these components to assistance them remedy their computational problems,” he states. “That software package is moveable and economical. It has all the characteristics that we want in phrases of getting understandable and delivering reliable effects.” He's at present doing the job on developing a software package library for the world's speediest supercomputer, Frontier, which a short while ago was set up at the Oak Ridge lab. It is the very first laptop or computer that can course of action additional than 1 quintillion operations for every 2nd. ** Pc-Science Recognition** Dongarra has been an IEEE member for a lot more than 30 several years. “I appreciate interacting with the neighborhood,” he says in describing why he continues to belong. “Also I delight in examining *IEEE Spectrum* and journals that are related to my particular area.” He has served as an editor for quite a few IEEE journals including , , and . Dongarra states he's a large promoter of IEEE meetings and workshops, specially the, sponsored by ACM and the, of which he is a member. He's been attending the function each calendar year given that 1988. He has received lots of awards at the conference for his papers. “That convention is truly a homecoming for the higher-efficiency computing community,” he states, “and IEEE performs a main purpose.” IEEE is happy of Dongarra's contributions to computing and has honored him in excess of the several years. In 2008 he been given the to start with. He also gained the 2020 , the 2013, the 2011 and the 2

Role: IT Service Desk Technician / IT Help Desk Support As a crucial technical asset within our organization, the IT Service Desk Technician plays a key role in providing desktop support, facilitating effective communication, offering expert troubleshooting, and ensuring prompt resolution of end-user PC, laptops, and desktop requests within a collaborative support desk environment. Basic Functions: Provide IT support for technical issues related to Microsoft's core business applications, as well as virtual environments built on Microsoft, VMware, Hyper-V, etc. Manage service and project tickets following internal procedures. Design, implement, and support services for Microsoft-related technologies such as Windows Server, Office 365, SQL, SharePoint, etc. Engineer and implement system solutions tailored to meet customer needs. Implement and support disaster recovery solutions. Offer technical services and support at the network level, including WAN and LAN connectivity, routers, firewalls, and security issues escalated from the help desk. Implement and support remote access solutions, including VPN and Terminal Services. Provide system documentation and consulting services, including system reviews and recommendations. Communicate with customers as needed, keeping them informed of incident progress, notifying them of impending changes, and agreed-upon outages. Additional Duties and Responsibilities: Enhance customer service, perception, and satisfaction. Work effectively within a team and communicate efficiently. Escalate service or project issues that cannot be completed within agreed service levels. Demonstrate business awareness, with specific knowledge of how IT relates to customer business strategy and goals. Develop in-depth knowledge of the service catalog and its relevance to customer needs. Document internal processes and procedures related to duties and responsibilities. Knowledge, Skills, and/or Abilities Required: Possess professional IT certifications or a degree in Computer Science or a related field. Demonstrate strong interpersonal skills, including telephony skills, communication skills, active listening, and customer care. Exhibit strong diagnostic skills for technical issues. Ability to multitask and adapt quickly to changes. Technical awareness, with the ability to match resources to technical issues appropriately. Service awareness of all key IT services provided by the organization. Understanding of support tools, techniques, and the use of technology to provide IT services. Typing skills for quick and accurate entry of service request details. Self-motivated with the ability to thrive in a fast-moving environment. Additional Information: Excellent verbal and written communication skills. Proficient in diagnosing a wide array of technical issues in an ever-changing environment. Strong knowledge of Windows operating systems. Advanced knowledge of Windows Server. Experience with Microsoft Office 365. Advanced knowledge of network switches, routers, and firewalls is required. Virtualization experience with Microsoft Hyper-V and/or VMWare is essential. Strong troubleshooting skills, initiative, and professionalism are of utmost importance. Attention Employers! Seeking exceptional talent? We've got the solution: Share your s with us. Precision Matching: We'll pinpoint the perfect candidates. Time Saver: Fill crucial roles faster than ever. Showcase Your Brand: Attract top talent aligned with your mission. Partnership: We're your allies in successful hiring. Network Access: Tap into our extensive candidate pool. Confidentiality: Your needs are handled discreetly. Elevate your team today! Contact us to share your job descriptions and discover your next top performer. Contact: John at *****************************.

Job Description PYA Waltman Capital, LLC is seeking a qualified Client Support Specialist candidate to join our growing team. The Client Support Specialist actively participates in the continuous improvement of the firm’s standardized processes, collaborates with teams throughout the firm, and ensures timely and accurate execution of requests. The ideal candidate enjoys analyzing problems to find solutions and providing outstanding customer service both internally and externally. ESSENTIAL FUNCTIONS: Responsible for establishing and implementing new accounts, managing client and custodian paperwork, and generating client portfolio reports Processes wire transfers, account deposits and withdrawals, and monitors the transfers of assets Maintains systems such as the firm’s CRM, custodian websites, portfolio management program, document management systems and other relevant technological resources Provides support to clients and planning team, to include gathering and organizing data, assisting with preparation for client meetings, and managing action items. EDUCATION/TRAINING/EXPERIENCE: 2+ years of administrative experience, preferably with a professional services firm or in the financial services industry Proficiency in Microsoft Office required, especially in Excel and Word Detail-oriented individual with the ability to exercise initiative, judgment, and take ownership when dealing with support tasks Team player, collaborative, takes initiative Excellent verbal and written communication skills Committed to providing excellent client service; possesses a passion to help new and existing clients Exhibits PYAWs values daily: excellence, trust, gratitude and growth POSITION TYPE Full-time Office hours are Monday - Friday from 8:00 a.m. to 5:00 p.m. Overtime may be required periodically depending upon workload and projects. ABOUT PYA WALTMAN A Waltman Capital, LLC is a financial planning firm based in Knoxville, Tennessee and an affiliate of PYA. PYA Waltman’s team of professionals is focused on building meaningful relationships with its clients which furthers the firm’s mission of helping its clients live their best lives. The team combines technical expertise with effective communication, integrity and empathy. APPLY ONLINE: ****************** Full-time: office hours are Monday - Friday from 8:00 a.m. to 5:00 p.m.; Overtime may be required periodically depending upon workload and projects.

Job Details COE - Tulsa, OK - Tulsa, OKDescription We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology. Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever. Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other. Our 360 Payments product is a payment technology company focused in the automotive services industry where we provide payment processing solutions for small, mid-size and corporate businesses. Originally founded in Campbell, CA, the organization is rapidly growing in the Tulsa market. We currently work with over 9,300 clients and continue to thrive. We are also expanding operations behind the scenes to provide additional services to further assist our clients. We have are looking for a Technical Support Specialist! Join an environment where innovative ideas are welcomed and where everyone has a voice in making our company the best team it can be. What You'll Do: Provision/deploy equipment & software necessary to allow clients to process payments Navigate multiple systems to perform job function Install & train customers on payment solutions via phone and email Respond quickly and professionally to service requests through various channels Complete service reports ensuring prompt and thorough issue resolution and quality control Troubleshoot network issues Qualifications The Ideal Match for Our Team: 0 - 2 years of previous experience in a technical support role Excellent verbal and interpersonal communication skills Enjoys working with clients and sales reps over the phone Able to assess challenging situations and find opportunities for improvement Able to accurately follow customer workflows in a fast-paced environment Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.