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Desktop Support Engineer II
Remax 4.2
Technical specialist job in Denver, CO
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working relationships between your team, customers, and management. Responsibilities include reviewing, prioritizing, and ensuring closure of support tickets through the service desk application. You will be part of a team that develops and administers a workstation strategy that includes technical standards, process automation, and performance analysis.
Essential Duties:
Deliver advanced and professional technical troubleshooting and problem-solving solutions for corporate customers
Troubleshoot, resolve, and document end-user help requests for desktops, laptops, and printers
Responsible for anti-virus software management, threat assessment, and remediation
Implement and administer security audits and vulnerability scanning
Configure and manage user accounts in Active Directory and Exchange
Test, plan, and deploy software and OS updates
Build and perform system images and application packages for mac OS and Windows systems
Design, engineer, and deploy new workstation solutions and enhancements
Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improvements
Create and maintain documentation as it relates to workstation architecture
Update requests in the ticket system to include customer contact information, work logs, and knowledge base
Research software and system products
Other duties and projects as assigned
Qualifications and Skills:
3+ years of relevant work experience in a Tier 2 desktop support role
3+ years of advanced End-User Device Management and Troubleshooting
3+ years of experience in managing mac OS
3+ years of experience in managing Windows OS
3+ years of JAMF experience
Experience troubleshooting standard hardware issues and running diagnostics
Experience installing, troubleshooting, and maintaining peripherals
Working experience with standard IT Security practices such as virus remediation, phishing, and exposure to different Firewall systems
Proven experience with workstation system planning, security principles, and general software management best practices
Proven experience in overseeing the design, development, and implementation of computing systems, applications, and related products
Develop and improve processes for repeatable implementation, customizations, and/or maintenance around hardware maintenance
Ability to prioritize and execute tasks in a high-pressure environment
Solid project management skills
Excellent written, oral, and interpersonal communication skills
Experience working in a team-oriented, collaborative environment
ACSP (Apple Certified Support Professional) / ACMT (Apple Certified Mac Technician) Preferred
Why Join RE/MAX?
As a leader in the real estate industry, RE/MAX is committed to delivering exceptional experiences for its agents, franchisees, and customers. As a Customer Experience Analyst, you will have the opportunity to make a tangible impact by driving improvements that elevate the RE/MAX brand. Join a team of passionate professionals dedicated to innovation, collaboration, and success.
This position is ideal for someone who loves analyzing data, solving problems, and making a meaningful difference in how customers experience a brand. Be a part of a team that is redefining excellence in the real estate industry!
Hire Range/Rate:
$71,250 - $82,500
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 17, 2026
$71.3k-82.5k yearly 1d ago
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Specialist - SHES Systems (Centennial, CO)
Orica 4.8
Technical specialist job in Englewood, CO
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025.
Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.
About the role - Specialist - SHES Systems (35730)
The Specialist - SHES Systems role supports the development, implementation and embedment of the SHES Global strategy within the Business in alignment with the Group Mandate, Standards and Procedures; Contributes to the SHES Strategy and planning process and SHES budget consolidation annually, Contributes to Global SHES initiatives as required.
What you will be doing
In the Global context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contributes to the annual SHES strategy and planning process.
Drive the development of global standardised and simplified SHES management system procedures and tools.
Oversee the SHES assurance program to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including major hazard management across Orica.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across Orica.
Build capability to support implementation and embedding SHES management systems and programs across Orica.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
In the Regional Context:
Align all behaviours with Orica's Charter Values, Purpose and Strategy.
Contribute to the annual regional improvement plan.
Provide SME support to SHES Specialists and Operational Leaders.
Develop pathways and implementation plans for Orica Group Standards and Procedures and work with the SHES Specialists and Operational Leaders on effective rollout.
Contribute to the design and development of Group SHES systems, procedures or programs.
Oversee the SHES assurance program for the Regional Business to support visibility of compliance against the SHES Standards.
Drive the development and implementation of SHES programs including Major Hazard Management across the Regional Business.
Drive SHES programs that improve behavioural safety compliance.
Engage and consult with key stakeholders across the Regional Business.
Build capability to support implementation and embedment of SHES management systems and programs across the Regional Business.
Identify and implement SHES continuous improvement programs to address SHES assurance findings.
Any other activities deemed appropriate by Group or the Region
What you will bring
Tertiary qualification in related discipline.
Demonstrated experience working in a similar role for 3 to 5 years.
Technical expertise regarding SHES process design, development, management and improvement.
Ability to present complex information in an understandable and compelling manner.
Facilitation skills to manage key stakeholders across the region.
Proficient in MS Office Suite, Power BI
Adept at queries and report writing
Trilingual is preferred - English mandatory, French and/or Spanish, preferred.
Role dimensions
Location
This role follows a hybrid schedule, requiring three days per week onsite at our Centennial, Colorado office.
Metrics
Achievement of annual performance goals.
Achievement of SLA targets within Service Now.
Delivery of reporting requirements IFOT.
Effective contribution to related projects and processes as required.
How you shape and influence others
Demonstrates courage, resilience and flexibility
Strong reputation for integrity, ethics, personal values and solid character
Strong stakeholder management, interpersonal & communication skills
Self-aware and open to feedback
Work effectively across business unit
High level decision making ability
Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Compensation range: $78,675 to $104,000/year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
Benefits (Full Time Employees)
Medical/Prescription Drug - Three (3) plans to choose from
Dental - Two (2) plans to choose from
Vision - Two (2) plans to choose from
Health Savings Account
Flexible Spending Accounts
Basic Employee Life and Accidental Death & Dismemberment Insurance
Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance
Company provided Short-Term and Long-Term Disability
Company provided Employee Assistance Program
Voluntary Hospital Indemnity, Critical Illness & Accident Plans
Voluntary Identity Theft Protection
Voluntary Legal Plan
401(k) + Company Match
Company provided Maternity Leave
Company provided Bonding Leave
Accrued Paid Time Off
Paid Sick & Safe Time
Nine (9) Scheduled Holidays + Two (2) Floating Holidays
How and When to Apply
If interested in this role, please apply at to Job Requisition 35730
Application Deadline: January 30, 2026
We respect and value all
Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
$78.7k-104k yearly 17h ago
Data Center- HVAC
Net2Source (N2S
Technical specialist job in Denver, CO
Job Title: Data Center Technician
Duration: 6-12 months (Potential to convert to FTE)
Shift: M-F 8pm - 5am / 8 am - 5 pm
This role utilizes advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. Oversight of electrical and mechanical systems, including but not limited to: Universal Power Supply (UPS) systems, generators, chillers, Electrical Distribution, HVAC systems, Building Management Systems (BMS) systems, and CMMS Work Dispatching.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance.
• Under close supervision, complete assigned work according to established processes and procedures in accordance with Environment, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed.
• Also, ensure all regulatory requirements and quality standards are met.
• Oversee third-party vendors, ensuring compliance with developed processes, procedures, and all applicable laws/regulations.
• Accompany vendors on site visits on an as needed basis and ensure site standards are met. Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that CERM documents and logbooks are updated.
• Complete all required training in order to ensure successful completion of all job-related responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
• High School Diploma/GED required, with 2-4 years of experience in mechanical or electrical engineering, preferred.
• Knowledge of emergency response/standby/call out activities and protocols. Strong background in either HVAC or Electrical, preferred.
$43k-63k yearly est. 3d ago
IT Support Specialist
Beumer Group 4.2
Technical specialist job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
Network Configuration and Maintenance:
Ensure network security, performance, and scalability.
Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
Collaborate with global stakeholders to enforce network security policies and practices.
IT Project Management:
Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
Define project scope, objectives, and schedules.
Support and Administration:
Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
Onsite Support & Customer Partnership
Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
Bachelor's degree in Information Technology, Computer Science, or a related field
2-5 years of experience in network administration and IT project management
Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
Strong attention to detail, process development and project/organizational management
Highly organized in working, thinking and prioritizing
Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
Ancillary Insurances: Including vision, accident, and critical illness insurance.
Generous Paid Time Off: Achieve the optimal work-life balance.
Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 46d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Corporation
Technical specialist job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
Technical Support Analyst / Sharepoint Support Analyst
Collabera 4.5
Technical specialist job in Highlands Ranch, CO
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.
Job Description
POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.
ESSENTIAL DUTIES:
• SharePoint site design, enhancement and development
• Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
• SharePoint master pages, styles, layouts, themes, composed looks and search display templates
• SharePoint responsive designs and/or mobile device channels development
• SharePoint web services and web parts
• Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
• SharePoint 2010 and 2013 Enterprise
• Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
• Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
• Create custom forms and SharePoint workflows to guide end-users through complex business processes
• Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
• Document both business and technical requirements, workflows, and processes as communicated by management.
Qualifications
Required Experience:
• Bachelor's Degree in related field or equivalent experience
• 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
• Experience developing web parts, best practices and feature deployment.
• Experience with form building and custom workflow development.
• Direct experience using SharePoint 2010 or later (2013 preferred).
• Expert in all out-of-the-box features in SharePoint 2010 and 2013.
• Manage existing and develop solutions with Office InfoPath Forms Services
• Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
• Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Solid analytical and problem solving skills
• Solid communication and presentation skills
• Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users
Additional Information
Candidate must be available for Onsite Interview in Highlands Ranch, CO
$66k-90k yearly est. 60d+ ago
A48-Help Desk Technician 48
FHR 3.6
Technical specialist job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
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$41k-71k yearly est. 17d ago
Help Desk Support Technician
Nuaxis Innovations 3.9
Technical specialist job in Fort Collins, CO
\# of openings **1** Salary Range (Min-Max) **49,875** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a Full-Time position.
**Job Summary:**
+ Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have)..
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile** :
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (**************************
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$36k-68k yearly est. 11d ago
IT Support Specialist
Ascend Analytics 3.9
Technical specialist job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technical support by responding to all new IT help desk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
******************************.
$60k-75k yearly Auto-Apply 40d ago
IT Support Specialist
Wowza 4.0
Technical specialist job in Lakewood, CO
The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week.
Key Responsibilities
End-User Support
* Provide Tier 1-2 support for employees in the Denver office and remote team members.
* Troubleshoot:
* Microsoft 365 / Outlook
* Slack
* Zoom
* VPN and basic networking
* Mac and Windows device issues
* Printers, monitors, docking stations, and peripherals
* Manage and resolve helpdesk tickets in a timely, communicative manner.
Systems Administration
* Administer user accounts, access, and policies in:
* Azure AD / Entra ID
* Microsoft 365 Admin Center
* Slack Admin
* Airbase (cards, reimbursements, approval routing)
* Salesforce (basic access, MFA, login troubleshooting)
* Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
Hardware & Asset Management
* Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns.
* Maintain accurate hardware and software inventory.
* Support hardware troubleshooting, repairs, and replacements onsite.
Security & Compliance
* Manage device security and compliance using Kandji for:
* Device enrollment
* Configuration profiles
* Patch management
* Lost/stolen device controls
* Enforce security standards: disk encryption, MFA, OS updates, compliance automations.
* Assist with SOC 2 evidence gathering and maintaining related controls.
* Promote least-privilege and secure-by-default practices across systems.
Project & Collaboration
* Work closely with Internal Systems, Engineering, and Finance.
* Support ongoing improvements and deployments across:
* Salesforce
* NetSuite
* Boomi
* Airbase
* Avalara
* Document recurring issues and propose automation or process improvements where possible.
Requirements
Must-Have
* 2-4+ years of IT support or helpdesk experience.
* Strong Mac and Windows support skills.
* Experience with Azure AD / Entra ID and Microsoft 365 administration.
* Hands-on experience with Kandji.
* Strong troubleshooting and communication skills.
* Ability to work onsite in Denver several days per week.
Nice-to-Have
* Slack admin experience
* Basic Salesforce user support
* PowerShell or bash scripting basics
* Fundamental networking knowledge (DNS, VPN, Wi-Fi)
* Experience with SOC 2 or similar compliance frameworks
Success Measures (First 90 Days)
* Handles Tier 1-2 support independently and proactively.
* Owns onboarding/offboarding and keeps processes running smoothly.
* Maintains accurate asset inventory and consistent Kandji compliance.
* Understands core system relationships and escalation paths.
* Provides dependable, friendly, and efficient support to employees.
$49k-86k yearly est. 25d ago
Local Only! Need Help Desk Support
360 It Professionals 3.6
Technical specialist job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
$34k-58k yearly est. 13h ago
IT Support Specialist
Orthopaedic & Spine Center of The Rockies PC
Technical specialist job in Fort Collins, CO
Full-time Description
OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today!
The IT Support Specialist is a key foundation of the IT department. The specialist will be involved in keeping daily operations working efficiently by assisting with helpdesk tickets, by installing and maintaining reinvestments in hardware and software, and by researching and documenting technical solutions.
Requirements
Essential Duties and Responsibilities
Provides IT support (including cloning, installing, modifying and repairing) of existing hardware, software, network configurations and new system initiatives directly to end-users over the phone, through email, or on-site at OCR locations.
Assists with user account creation, modification, and termination for IT network and applications.
Inventories and maintains OCR spare computer equipment (printers, scanners, smartphones, tablets, etc.)
Assists with IT equipment and license asset management (inventory, tracking, moving, disposition).
Confers with IT staff to establish and maintain requirements for new systems or modifications.
Tests compatibility of new applications with operating system upgrades and existing applications.
Manages the day-to-day operations of the information systems infrastructure including the Helpdesk ticketing system and software requests (adding/terminating users, assigning rights and access, resetting passwords, and maintaining the system directory) and troubleshooting.
Researches technical documents, confer with users, and conducts computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
Creates and maintains IT documentation and technical knowledgebase.
Provides technical support to physicians, management and staff.
Oversees the daily performance of computer systems to maintain service and/or identify and correct core problems.
Monitors and maintains appropriate patching levels of operating systems and applications.
Maintains adherence to OCR IT policies and procedures.
Other duties as assigned.
Education and Experience
Associate's degree or equivalent in computer science, information systems, or related field, required. Bachelor's degree preferred.
Two years experience with Microsoft operating systems and Microsoft Office suites.
Experience with software maintenance and testing.
Additional education may be substituted for experience.
Core Competencies
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information; ability to communicate with clients or customers.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Confidentiality - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Adheres to HIPAA guidelines.
Independence of Action
Work is closely monitored by supervisor/manager; detailed instructions and procedures are generally provided.
Travel Requirements
Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must have a
valid driver's license and appropriate vehicle insurance coverage. Ability to travel between all OCR locations.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
(The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions:
“occasionally” means up to one-third of working time, “regularly” means between half and two-thirds of
working time, and “frequently” means two-thirds and more of working time.)
The work environment is the typical medical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is regularly required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits:
Medical, Dental, & Vision coverage
Life and AD&D Insurance
Retirement savings and profit-sharing plan participation
Employee Assistance Program
Paid Holidays & Paid Time Off
Company-sponsored events
Annual merit increases
**Benefit eligibility is dependent on employment status, and a waiting period may apply
Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status.
Applications will be accepted until the position is filled; to receive full consideration, please apply by January 15, 2025.
Salary Description $60,000-$80,000
$60k-80k yearly 19d ago
IT Support Specialist
Imagine! Colorado 4.5
Technical specialist job in Lafayette, CO
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 20d ago
Technical Support Specialist, IHD
Antech Diagnostics 3.7
Technical specialist job in Loveland, CO
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**The Target Pay Range for this position is $28.17 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.**
**Job Purpose/Overview**
The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio.
**Essential Duties and Responsibilities**
+ Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries.
+ Trains and educates customers on the proper use and expectations of equipment and software.
+ Troubleshoots and resolves software integration issues.
+ Provides "first class" customer service.
+ Provides historical information by thoroughly documenting all customer interactions in our CRM software.
+ Provides on-call / after-hours support on a rotating basis.
+ Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends.
+ May participate in training of new hires when needed.
+ May be requested to participate in wet labs or demos at veterinary conferences or academies.
+ Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings.
**Education** **and** **Experience**
+ Associates degree in Veterinary Technology or related field, or equivalent related experience preferred.
+ Certification/Licensure/Registration in Veterinary Technology preferred.
+ Minimum of 2 years' experience in animal hospital or related setting required.
+ Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable.
**Knowledge,** **Skills** **and Abilities**
+ Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used.
+ Proven ability to work effectively with end users is required.
+ Ability to effectively shift attention between various tasks, team needs, and business demands.
+ Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills.
+ Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely.
+ Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations.
+ Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus.
+ Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team.
+ Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
+ Ability to communicate verbally on the telephone and in person.
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
**Benefits**
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
_Benefits eligiblity is based on employment status._
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
**Commitment to Equal Employer Opportunities**
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
$28.2 hourly 60d+ ago
IT Support Specialist
Wavelynx
Technical specialist job in Broomfield, CO
We are seeking a highly motivated and user-oriented IT Support Specialist to join our growing team. In this role, you will play a crucial part in providing technical assistance and support to our employees, ensuring they have the necessary tools and technology to be successful. You will be the first point of contact for resolving IT issues, troubleshooting problems, and providing timely and effective solutions. You will proactively identify and prevent technical issues, rather than just react to them. You will collaborate on solutions to improve IT and company processes.
Responsibilities:
Provide technical support to employees:
Own the onboarding process to provide consistent training for incoming employees and contractors, including the onboarding training materials.
Respond to user support requests via ticketing system, phone, email, or chat.
Diagnose and resolve hardware and software issues.
Set up user workstations or equipment swaps for new hires, including cable management.
Provide audio/visual setup and support for meetings.
Troubleshoot network connectivity problems.
Assist with the installation and configuration of software and hardware, including interfacing with warranty services.
Provide basic training and guidance on IT systems and tools.
Provide support and maintenance via MDM/UEM software.
Maintain the IT ticketing system and create/support other ticketing systems.
Maintain IT documentation:
Create and update knowledge base articles and troubleshooting guides.
Document IT processes and procedures.
Maintain accurate records of IT assets and inventory.
Collaborate with IT team members:
Work closely with other IT staff to resolve complex issues.
Contribute to the development and implementation of IT projects.
Participate in team meetings and knowledge-sharing sessions.
Facilitate keeping IT equipment in stock.
Ensure customer satisfaction:
Provide timely and effective support to all employees.
Maintain a positive and helpful attitude.
Strive to exceed user expectations.
Requirements:
Associates or higher degree from an accredited university, or equivalent relevant technical work experience.
1+ years of experience in an IT support or customer service-related role.
Strong understanding of computer hardware and software.
Familiarity with networking concepts and protocols.
Experience with troubleshooting and resolving IT issues.
Excellent communication and interpersonal skills, both verbal and written.
Ability to explain technical concepts clearly and concisely.
Patience and empathy in dealing with frustrated users.
Strong analytical and problem-solving abilities.
Take ownership of and be accountable for your areas of responsibility.
Look for new areas of responsibility to take ownership of when possible, but not to the detriment of current responsibilities.
Requires the physical ability to lift and carry equipment (up to 50 lbs), perform detailed work with hands, and work in various positions and locations.
Preferred Qualifications:
Experience working with Windows, mac OS, Linux, iOS, and Android operating systems.
Experience with Google web applications and Google Workspace.
Experience providing effective remote support for colleagues.
Experience with helpdesk and MDM/UEM software.
Salary and Benefits
The salary range for this position is offered at $58,000-$65,000
Along with our competitive salary, we offer great rates on company-sponsored medical, dental, and vision insurance, with HSA-eligible plans available. We also provide generous retirement benefits, including up to a 6% 401(k) match, as well as holidays, vacation, and sick leave.
Opportunities for career growth and advancement.
Team of One - We operate as one team, all working towards the same goal to build the best solutions for our customers.
$58k-65k yearly 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Greeley, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-44k yearly est. 12d ago
Technology Support Senior Specialist
JPMC
Technical specialist job in Broomfield, CO
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Sr Specialist at JPMorgan Chase in Corporate Infrastrucure Platforms team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
Job responsibilities
Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
Experience with live chat, incident/service request management, and runbooks for system issue resolution
Baseline knowledge of operational management and excellence
Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
Ability to document issues, procedures, and root cause analysis
$37k-60k yearly est. Auto-Apply 60d+ ago
Help Desk Support II
Us It Solutions 3.9
Technical specialist job in Denver, CO
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
We are currently seeking a technician to:
• Deploy new hardware after receiving appropriate training on configuring the hardware
• First and second tier troubleshooting of user reported issues
• Escalate to Server team as necessary
• Keep customer informed on status of any outages
• Hardware inventory
Qualifications
Experience with Thin and Zero Client hardware required
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 3years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of Contractor staff. A wide degree of creativity and latitude is expected.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-51k yearly est. 60d+ ago
IT Help Desk Technician
Quicksilver Scientific, Inc.
Technical specialist job in Louisville, CO
Job Description
Join Our Team as an IT Help Desk Technician - Louisville, CO | $26 to $28/hr Are you ready to play a key role in keeping our technology running smoothly? Quicksilver Scientific, a company dedicated to helping people live healthier lives through natural medicine, is seeking a detail-oriented IT Help Desk Technician to join our IT team in Louisville, CO!
This temporary, hourly role pays $26 to $28/hr, Monday-Friday from 8:30am-5:00pm, with opportunities for overtime-and the potential to grow into a full-time position.
What You'll Do:
Provide first-level technical support via Asana, email, Slack, and in person.
Troubleshoot and resolve issues related to computer systems, software, and network connectivity.
Set up user accounts, system access, and computer equipment for new employees.
Support onboarding by assisting new team members with login setup, equipment, and basic software training.
Install, configure, and maintain computers, printers, scanners, and related hardware.
Run diagnostic programs to identify and resolve issues efficiently.
Support IT projects, software updates, and documentation efforts.
Assist in maintaining and troubleshooting LAN/WAN connectivity issues.
Provide basic support for our NetSuite ERP system under the direction of senior IT staff.
Maintain excellent customer service and communication with all users.
Who You Are:
A tech-savvy problem solver with strong attention to detail who enjoys learning and adapting to new technologies.
Able to multitask and work well both independently and as part of a collaborative team.
A clear and patient communicator who enjoys helping others.
What You Bring:
Associate's or Bachelor's in IT-related field preferred.
1 to 2 years of experience in IT support, help desk, or a related technical role.
Basic understanding of Windows and mac OS operating systems.
Familiarity with Microsoft 365 applications and general networking concepts.
Experience with ticketing systems or ERP software (NetSuite experience a plus).
Why You'll Love Working Here:
Competitive $$26 to $28 per hour pay!
Temporary role with potential to become full-time
Stable Monday-Friday schedule with opportunities for overtime
Supportive and collaborative work environment
Opportunities to grow your technical skills and career
Be part of a mission-driven company that values innovation and teamwork
About Quicksilver Scientific:
At Quicksilver Scientific, we're committed to helping people live healthier lives through natural medicine. We're proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.
Ready to Power Up Your IT Career with Us? Apply today and become an essential part of our IT team in Louisville, CO!
$26-28 hourly 3d ago
IT Support Specialist
Orvixengr
Technical specialist job in Denver, CO
The IT Support Specialist will be responsible for providing technical support to Orvix Engineering's internal staff and ensuring the effective operation of all hardware, software, and network systems. This role involves diagnosing and resolving technical issues, installing and maintaining systems, and ensuring that the company's IT environment runs efficiently and securely. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing outstanding support in a fast-paced, high-demand environment.
Note: The role is strictly for candidates in the United States.
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first and second-level technical support for end-users across all company departments, ensuring a timely and efficient resolution of issues.
Diagnose and troubleshoot hardware, software, and network issues, including desktop, laptop, and mobile devices.
Respond to service requests, providing solutions for technical issues such as system errors, application crashes, and network connectivity problems.
Assist with user onboarding, including setting up and configuring new devices, accounts, and permissions.
System Installation and Maintenance:
Install, configure, and maintain operating systems, software applications, and hardware devices.
Ensure the proper functionality of the companys IT systems, including desktops, laptops, servers, and other technological infrastructure.
Perform routine system maintenance tasks, including software updates, security patches, and backups.
Network Support:
Monitor and maintain the companys network systems, ensuring optimal performance and security.
Assist in the setup and troubleshooting of networking equipment such as routers, switches, and firewalls.
Implement and monitor network security protocols to prevent unauthorized access and data breaches.
IT Inventory Management:
Track and manage the companys IT inventory, including hardware and software licenses.
Ensure compliance with licensing agreements and organizational policies.
Work with vendors to procure necessary IT equipment and software as needed.
Security and Data Protection:
Implement and enforce security policies and best practices to ensure the integrity and confidentiality of the companys data.
Assist in the configuration and maintenance of firewalls, antivirus software, and encryption tools.
Monitor system logs for signs of security breaches or anomalies and take proactive steps to address potential vulnerabilities.
Collaboration and Training:
Collaborate with cross-functional teams to understand their technology needs and offer tailored solutions.
Provide training and guidance to end-users on IT best practices, system usage, and troubleshooting techniques.
Develop and maintain user documentation and knowledge base for common IT issues and solutions.
Project Support:
Assist in IT-related projects, such as system upgrades, migrations, and deployments.
Work with project managers and engineers to ensure that IT systems are properly integrated and aligned with the firms engineering projects.
Continuous Improvement and Innovation:
Stay updated on the latest technological trends, tools, and best practices in IT support and engineering industries.
Provide recommendations for improving the IT infrastructure and support processes to enhance efficiency and productivity.
Contribute to the development and execution of disaster recovery plans and business continuity strategies.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
+1 years of experience in IT support or a similar role, preferably in an engineering or technical environment.
Strong technical knowledge of operating systems (Windows, mac OS, Linux), software applications, and hardware components.
Proficiency in troubleshooting common hardware, software, and network issues.
Experience with network administration, including routers, switches, firewalls, and VPNs.
Familiarity with IT security protocols, antivirus software, and data encryption techniques.
Knowledge of cloud-based systems and applications (e.g., Microsoft 365, Google Workspace) is a plus.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work well independently and as part of a team, with a strong focus on customer service and user satisfaction.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Job Types: Full-time
Pay: $18.00 - $35.00 per hour
Experience: 1 year (Preferred)
Expected hours: 40 per week
Work Location: Remote
Schedule:
Monday to Friday
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
Package Details
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
How much does a technical specialist earn in Longmont, CO?
The average technical specialist in Longmont, CO earns between $34,000 and $96,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Longmont, CO