Technical specialist jobs in Louisville, KY - 468 jobs

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. POSITION SUMMARY: Client Service Specialist is responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Specialist is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Specialist ensures the delivery of optimal service, client satisfaction and client retention. RESPONSIBILITIES: Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. Working knowledge of 401k, call center, relationship management or similar experience Shows knowledge of Testing, how systems relate, resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends issues to resolution appropriately. Applies strategies where approprieate to clients for plan enhancements, additional business and overall retention and discusses these benefits with the client. Maintain a basic understanding of the types of investments in each retirement plan and be a conduit for client questions. Proactively discuss products and services, and plan desing with plan sponsors. Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion. Schedules Education Program for participant education workshops with the plan sponsor. Request employee education workshops and literature. Schedules CGT training for PAs. Communicate compliance testing results and recommend options to improve results (if necessary). Monitor plan documents for adherence to applicable rules and regulations. Assist clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation. Proactively initiates conversations with clients related to compliance testing, training and plan design. Actively looks at client criteria for plan reviews, and proactively contacts client to discuss option to increase retention and client loyalty. Meets with internal business partners to coordinate proactive contacts with new clients to initiate seamless transition into service organization. Organizes follow up as necessary on key proactive initiatives to ensure that client expectations are met and deliverables to the client are achieved. Provides feedback to management on results of proactive key initiatives and offers suggestions for further development. QUALIFICATIONS REQUIRED: * Experience up to 1 year Preference will be given to candidates who have the following: Experience in a client service environment, ADP payroll and 401(k) experience is preferred. Demonstrates strong oral/written communication skills. Demonstrates strong listening skills. Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc) Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify). Proficiency in using payroll and recordkeeping systems Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously. Proven relationship-building skills. Strong time-mgmt, organization and problem solving skills. Demonstrates strong presentation skills. Ability to coordinate and take the lead on conference calls. Ability to guage client satisfaction through scheduled survey's, client visits and day-to-day interaction. Bachelor's Degree or its equivalent in education and experience. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. 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GAI Consultants, Inc. (GAI) is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville, KY office. Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation and Community Development business units. Essential Duties and Responsibilities: Perform geotechnical engineering assignments involving investigations for a variety of facilities including, but not limited to: foundations for transmission lines, buildings, roadways, bridges, retaining walls, dams, and other structures; designs for embankments and cut slopes for roadways and other developments; designs for natural gas pipelines and compressor stations; design of waste landfills and impoundments; and development of geotechnical monitoring and laboratory testing programs. Prepare geotechnical engineering designs involving: rock/soil slope stability; cut slope and fill embankment design; landslide stabilization and remediation (reinforcement with rock anchors/soil nails, GRS slopes); geotechnical field instrumentation; soil reinforcement and ground improvement techniques (CMCs, compaction grouting, stone columns); sheet pile/retaining walls (gravity walls, soldier pile, and lagging walls, MSE walls, T-walls); shallow and deep foundations (spread footings, driven piles, micropiles, drilled shafts). Geotechnical Investigation and Construction Support Services including, but not limited to: test boring monitoring and logging; site reconnaissance; foundation and retaining structure construction monitoring and inspection. The successful candidate will be responsible for interpreting specifications and construction drawings, evaluating site conditions based on construction excavations, monitoring and reporting on construction activities, and performing field testing of soils. Prepare proposals, budgets, schedules, calculations, specifications, and reports. Travel can be expected in the form of fieldwork, which can be daily local travel or weekly out-of-town travel, Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work in outdoor environments under varying weather conditions, including extreme heat, cold, rain, and rugged terrain. Exposure to active construction sites. Capable of walking, hiking, or standing for extended periods during field and site visits. Must be able to lift and carry tools, equipment, technical samples, documents, and other materials weighing up to 40-50 pounds. Frequent bending, crouching, and climbing may be required during fieldwork and sample collection. Ability to safely operate and wear personal protective equipment (PPE), such as helmets, safety glasses, gloves, hearing protection, and boots as required by site safety protocols. Visual acuity and manual dexterity to handle technical tools, read maps and instruments, observe site conditions, and document findings accurately. Comfortable working in remote or isolated locations, sometimes for extended durations. Comfortable working in confined spaces and/or at heights, as required by specific project sites. May require driving long distances to field sites and operating vehicles on unpaved or uneven roads. Technical Responsibilities Serves as the technical advisor for the organization in the application of advanced concepts and methods in an assigned area. Keeps informed of new developments and requirements affecting the organization for the purpose of recommending changes in programs or applications. Develops new techniques and/or improved processes, materials, or products. Values and analyzes sustainable performance of complex engineering projects from a systems perspective. Project and Task Management Oversees a project team of engineers and technicians. Plans, schedules, and coordinates the preparation of documents or activities for multiple major projects or is responsible for an entire program of an organization. Analyzes project management plans for complex engineering projects. Understands project delivery uncertainties and uses risk management principles to address them. Reviews operational procedures to ensure compliance with applicable policies and performance measures. Essential Duties and Responsibilities General Characteristics Applies thorough knowledge of current principles and practices of engineering related to the variety of aspects affecting their organization. Applies progressively acquired expertise to resolve crucial issues and/or unique conditions. Keeps informed of new methods and developments affecting their organization and recommends new practices or changes in emphasis of programs. Leads programs of moderate complexity and scope or leads a major project. Analyzes complex problems across specialty areas appropriate to the practice of engineering. Analyzes ethical dilemmas to determine appropriate courses of action. Communication, Teamwork and Leadership Applies principles of formal strategic and persuasive communications. Represents their area of specialty within the organization and liaises with related individuals and organizations. Routinely interacts with organizational leaders, clients, officials, contractors, and others. Integrates concepts of effective teamwork and leadership, including justice, equity, diversity, and inclusion, and advocates for application of these concepts. Considers social equity and environmental impact of engineering decisions. Management, Supervision and Guidance Receives administrative supervision with assignments given in terms of broad general objectives and limits. Provides continued mentored experience to senior staff. Integrates professional attitudes relevant to the practice of engineering and fosters creativity, curiosity, flexibility, and dependability in staff. Education B.S. Engineering or other technical degree Certification/Licensure n/a Experience 10+ years of experience. Why GAI: At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S., and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits to working at GAI include: Competitive salary -GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Tuition Reimbursement Qualifications EducationBachelors of Engineering (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Helpdesk Technician is responsible for troubleshooting, installing, and maintaining technology equipment such as computers, printers, and projectors. This position will also provide software support to faculty, staff, and students, particularly focusing on in person assistance. ESSENTIAL JOB FUNCTIONS The employee in this position will have the following primary job functions: Provide Tier 1 technical support for the Seminary's faculty, staff, and students Set up, deploy, and repair faculty and staff workstations and laptops Troubleshoot in-class technical issues Facilitate, edit, and publish weekly recordings of select classes Run, terminate, trace, and test network cabling Assist Helpdesk Specialist with regular testing of technology infrastructure Perform other duties assigned by supervisor EDUCATION AND EXPERIENCE The ideal person in this position will have experience solving technical issues with computers, printers, projectors, and software issues on Windows and mac OS operating systems. Recognized industry certifications (A+, Network+, Security+) are also preferred. SUPERVISION The person in this position will supervise no one. The person in this position will report to the Associate Director of Technology Support. WORK ENVIRONMENT The person in this position will work in a typical office environment. EQUIPMENT The person in this position will use the following equipment: computer, phone, standard office technology.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Full-time Description Central Business Systems, Inc. is seeking a dedicated and customer-focused Support Desk professional to join our team. This role is high-visibility as it serves as the primary point of contact for client support needs. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to resolving technical issues and ensuring client satisfaction. Key Responsibilities · Serve as the first point of contact for incoming client support requests via phone, email, or ticketing system. · Respond promptly to alerts and incidents reported by monitoring tools or clients. · Troubleshoot and resolve technical issues related to hardware, software, and network connectivity. · Escalate complex issues to appropriate technical teams while maintaining ownership of client communication. · Document all support activities, resolutions, and client interactions accurately in the ticketing system. · Provide guidance and education to clients on best practices and system usage. · Collaborate with internal teams to improve processes and enhance client experience. Requirements Qualifications: · Education: Degree in Information Technology, Computer Science, or related field (or equivalent experience) preferred, but not required. · Experience: 1-2 years in a technical support or help desk role. · Experience with ticketing systems and remote troubleshooting tools. · Technical Skills: Basic knowledge of Windows and/or mac OS environments. · Familiarity with networking fundamentals (TCP/IP, DNS, VPN). · Strong problem-solving and analytical abilities. · Excellent verbal and written communication skills and ability to manage multiple priorities in a remote setting. Preferred Qualifications: · Certifications such as CompTIA A+, Network+, or similar. · Experience with cloud platforms (Microsoft 365, Google Workspace) and remote support tools.

** We're looking for a motivated, detail-oriented Print Services Operations Specialist to join our fast-paced and growing Payment Operations team. This role plays a key part in supporting Waystar's Patient Statements solutions, which are critical to delivering a best-in-class financial experience for patients and providers. As an Operations Specialist, you will serve as a tier 2 support specialist, working from an active case queue to resolve technical issues, managing client requests, and ensuring the accurate processing and delivery of patient statement data. This position requires a strong understanding of structured data formats, excellent organizational and communication skills, and the ability to work collaboratively across internal teams and external partners. This is a support-focused role that also involves project manager-like responsibilities, including coordinating statement setups, managing updates, troubleshooting file errors or other issues, and following through on resolution of complex issues. **WHAT YOU'LL DO** + Manage and respond to client cases from a centralized support queue, ensuring timely resolution of all requests and issues + Analyze and troubleshoot data files in various formats (e.g., .txt, .csv, .xml, .pdf) to validate content and resolve formatting or delivery issues + Use tools such as UltraEdit, Adobe Acrobat, and Microsoft Excel to examine data, verify outputs, and assist in technical troubleshooting + Act as the primary point of contact for assigned cases involving statement setups, configuration changes, troubleshooting errors, and general inquiries + Coordinate with internal teams and external vendors to track progress, communicate updates, and follow through to resolution in a structured, organized manner + Collaborate cross-functionally to identify root causes and implement solutions for both routine and escalated support cases + Maintain clear, organized documentation of case activity, findings, client communication, and solution steps + Support new client implementations by configuring and validating statement output based on client requirements + Contribute to internal knowledgebase documentation and process improvement initiatives to enhance team efficiency and service quality **WHAT YOU'LL NEED** + Bachelor's degree is required + Medical Practice experience + Experience with the implementation of a system software + Demonstrated experience in project management + Ability to multi-task and prioritize effectively + Serve as a liaison between client and internal project team + Ability to adapt to various levels and possess influencing skills at all levels + Must be a quick learner and self-motivated + Demonstrated problem solving skills, be process driven, but must be able to work in a team environment **ABOUT WAYSTAR** Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (**************************** on Twitter. **WAYSTAR PERKS** + Competitive total rewards (base salary + bonus, if applicable) + Customizable benefits package (3 medical plans with Health Saving Account company match) + We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays + Paid parental leave (including maternity + paternity leave) + Education assistance opportunities and free LinkedIn Learning access + Free mental health and family planning programs, including adoption assistance and fertility support + 401(K) program with company match + Pet insurance + Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R2730

Call center atmosphere. Responsible for taking calls during full shift. Training is for 4 weeks- M-F 8: - 5 PM - then transition to a night shift schedule Analyze and resolve hardware, software and operational issues within our service level agreements Log all incidents into an Incident Management System with clear, concise language Work in an efficient/fast-paced environment to meet or exceed team and individual service targets Achieve an on target or above rating on quality, service, and productivity metrics Follow proper escalation path when necessary to resolve issues Work a flexible schedule that may include days, night, weekends, to meet support and staffing needs Collaborate with other Service Desk analysts to troubleshoot and resolve complex issues Requirements: Some college preferred Good organizational, oral/written communication, and problem solving skills Good understanding of computer concepts (PC Fundamentals/Operating Systems) Ability to type 40 words per minute Minimum of 1 of year previous help desk/call center experience is desired Spanish fluency is desired Basic understanding of restaurant operations is desired

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and resolve issues. They will maintain a troubleshooting log to ensure timely resolution and communicate regularly with supervisors and senior team members for guidance and feedback. The position also requires building strong internal relationships and explaining relevant policies and practices as needed. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Minimum 1 year of experience providing technical support. - Ability to troubleshoot and resolve issues related to computer applications and hardware (PCs, servers, mainframes) - Familiarity with system procedures, online transactions, and downtime protocols. - Strong communication skills for interacting with network services, software engineering, and application development teams - College degree (or equivalent) preferred, conceptual knowledge of IT principles and practices - English Proficiency level B2-C1 - Familiarity with call center environments - Exposure to network services, software systems engineering, or application development

Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. **JOB DUTIES:** + Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. + Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. + Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. + Manage and solve complex network challenges requiring intermediate skills in the following areas: + Addressing, Routing, Switching + Subnetting + Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) + VLANs and inter-VLAN routing + Proficiency with tools like ping, traceroute, and show commands. + Understanding of Layer 2 protocols + Understanding of Layer 3 protocols + Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. + Firewalls + Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption + WAN Technologies + Process product returns efficiently while ensuring adherence to technical verification protocols. **YOU MUST HAVE:** + 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. + Industry Certifications: + One of the following: Network+, CCNA, CCNP + **OR** + Snap One PCNA & Control4 AP Certification / Control4 Certified Technician + Strong aptitude for troubleshooting across multiple product categories and technologies. + Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. + Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. + Exceptional English communication skills, both verbal and written, with a customer-first mindset. **WE VALUE:** + Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. + Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. + Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. + Experience supporting professional integrators or in the custom electronics industry. **WHAT'S IN IT FOR YOU:** + Hybrid position - 3 days in the office and 2 days remote + Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 + 12 paid holidays each year + 401K plan with up to 7% company match + Four weeks parental leave without using vacation time + Employee discounts on company products and other retail/service providers + Opportunity to progress within a global business + Product and leadership mentoring to ensure you are set up for success \#LI-JS1 Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************ At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Reporting to a Technical Support Supervisor, the Network Technical Support Specialist will function as a critical resource for network professional integrators in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Network Technical Support Specialist will handle technical inquiries, provide installation guidance, offer troubleshooting and configuration support, and address service needs for network installations, in addition to a vast portfolio of over 100 brands and solutions, which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of professional network installation and configuration experience, or a minimum of 2 years of ADI technical support experience accompanied by required internal network training and certifications. The Network Technical Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our professional integrators with the knowledge and confidence to succeed. JOB DUTIES: * Provide intermediate technical support for installation, configuration, troubleshooting, and return processing, following standard procedures and under close supervision. * Function as the first point of contact for ADI professional integrators in the Standard Network queue (Tier-1), performing intermediate, well-defined tasks with guidance. * Accurately document customer and partner interactions, including troubleshooting steps and outcomes, using standard data entry protocols and internal systems. * Manage and solve complex network challenges requiring intermediate skills in the following areas: * Addressing, Routing, Switching * Subnetting * Multicast Networking: Design and deployment of multicast routing (PIM, IGMP) * VLANs and inter-VLAN routing * Proficiency with tools like ping, traceroute, and show commands. * Understanding of Layer 2 protocols * Understanding of Layer 3 protocols * Ability to Identify problems in Layer 2 and Layer 3 of the OSI model. * Firewalls * Basic Wireless Concepts: WLAN, SSIDs, and WPA/WPA2 encryption * WAN Technologies * Process product returns efficiently while ensuring adherence to technical verification protocols. YOU MUST HAVE: * 1-2 years of professional experience installing and configuring network products such as routers, switches, and wireless access points, or relevant experience. * Industry Certifications: * One of the following: Network+, CCNA, CCNP * OR * Snap One PCNA & Control4 AP Certification / Control4 Certified Technician * Strong aptitude for troubleshooting across multiple product categories and technologies. * Familiarity with IoT, audio/video, networking, home automation, and surveillance technologies. * Exceptional critical thinking skills and ability to quickly learn and apply new technical concepts. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Familiarity with ADI's proprietary exclusive-brand products and platforms: Control4, OvrC, Luma, Binary, WattBox, Clare, and others. * Expertise in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. * Experience supporting professional integrators or in the custom electronics industry. WHAT'S IN IT FOR YOU: * Hybrid position - 3 days in the office and 2 days remote * Medical, Dental, Vision, Pet Insurance and 401k participation from Day 1 * 12 paid holidays each year * 401K plan with up to 7% company match * Four weeks parental leave without using vacation time * Employee discounts on company products and other retail/service providers * Opportunity to progress within a global business * Product and leadership mentoring to ensure you are set up for success #LI-JS1

This position is for a developing professional individual contributor in Information Technology, who works under moderate supervision. Operates in a specified Senior Analyst role, within the Global Service Desk. Supports end-users, diagnose report and resolve application problems. The office is open from 6:30 AM - 9:00 PM Shifts will be 9:00-6:00, or 12:00-9:00 for temps Responsibilities: Provides Service Desk Support by; supporting users in diagnosing, reporting and resolving or correcting hardware/software problems. Installs, maintains and troubleshoots hardware/software according to company standards; reconfigures existing systems and/or performs system upgrades as required. Logs all issues with appropriate documentation as requested by Level II and III support teams. Routes calls to appropriate support teams as per described troubleshooting steps. Monitors and escalates issues until resolution, closure or the appropriate group has accepted. Operates in a specified role within Global Service Desk (Training, Knowledge Base, Deskside, Process, Ticket reviews, Team Leader cover). Participates in projects as assigned. Qualifications Level 1 service desk analyst role Level one troubleshooting Microsoft Office Suite Customer service oriented Call center experience Accustomed to call center metrics Will be taking 40-50 calls a day VPN troubleshooting Active directory understanding Must be reliable - show up on time and every day Two-week training 2 - 5 years of experience preferred Required Skills: Closure VPN Reviews Metrics Active Directory Information Technology Troubleshooting Customer Service Oriented reporting Software Customer Service Documentation Microsoft Office Training

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **IT Audit Specialist - ITGC, SOC 2 & SOX Compliance** **Location:** + San Jose / Bay Area: + Minneapolis: + Houston: + Louisville: **Employment Type:** Full-Time **Remote/Hybrid Options:** Hybrid Role Salary Range: $120k-$150k, depending on experience **About the Role** We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management. **Key Responsibilities** + Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX) + Manage audit readiness and coordination with external auditors and internal stakeholders. + Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments. + Drive continuous improvement initiatives to strengthen control environments and reduce audit findings. + Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation. + Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements. + Track and report on remediation efforts and control maturity. + Communicate audit results, risks, and recommendations clearly to technical and executive audiences. + Stay current on regulatory changes, audit trends, and emerging technologies. **Qualifications** + Bachelor's degree in Information Systems, Accounting, or related field. + 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments. + Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001). + Proven experience with audit tool selection and implementation. + Excellent project management and stakeholder communication skills. + Professional certifications such as CISA, CISSP, or CRISC are strongly preferred. **Preferred Experience** + Familiarity with cloud platforms (AWS, Azure, GCP). + Experience with GRC platforms and audit automation tools. + Background in enterprise environments with complex IT landscapes. + Prior experience managing or leading audit activities We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Hybrid **Benefits Overview** **Health & Welfare:** Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health **Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave. **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Salary** **Education Level** **Bachelor's Degree** **Travel Required** **Yes** **Hiring Min Rate** **120,000 USD** **Hiring Max Rate** **150,000 USD**

Job Description This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Louisville Office. As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer. What the Role Is The Service Desk IT Internship provides hands-on experience in end-user support, IT troubleshooting, system administration fundamentals, and technology operations. This role directly contributes to ensuring high-quality service desk support across the organization and will help continue the work Kurt is providing in strengthening service desk processes, responsiveness, and user experience. You will assist with ticket management, device configuration, onboarding/offboarding tasks, inventory accuracy, and various IT projects supporting the continuous improvement of the IT Support function. How You Will Spend Your Time? Service Desk & Ticketing Support Work through the IT ticketing system to conduct first-level troubleshooting for hardware, software, and user account issues. Continue supporting and enhancing service desk operations consistent with the work Kurt is currently providing, including improved responsiveness, documentation, and user guidance. Resolve Tier 1 tickets or escalate appropriately using established workflows and helpdesk resources. Hardware & Software Setup Install, configure, and test new workstations, printers, peripherals, and software applications. Assist with set up for new employees and ensure proper hardware deployment. User Lifecycle Support Assist with onboarding and offboarding tasks, including account creation, permissions, device configuration, and equipment collection. Support improvements to workflow efficiency and accuracy within these processes. Inventory Management & IT Tools Maintain IT inventory and reconcile accuracy against Intune and other asset management systems. Support Azure inventory projects and environment cleanup tasks. Participate in ticketing system refresh or enhancement projects. Reporting & Continuous Improvement Learn service desk reporting metrics and help identify opportunities for improved performance or user satisfaction. Suggest enhancements to processes, documentation, or infrastructure to strengthen the support function. Professional Development Prepare and present findings and recommendations to internal teams throughout the internship. Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings. Participate in developmental workshops, networking opportunities, and cross-functional exposure events. Who You Are... Required Skills and Experience: Currently a junior or senior pursuing a degree in Information Technology, Information Systems, Computer Science, MIS, or a related field. Familiarwith ticketing systems, Microsoft Office, Intune, Azure, and Active Directory. Strong communicationand customer service skills. Organized, detail-oriented, dependable, and able to manage multiple tasks. Interested in problem-solving, technology support, and improving user experience. Physical Requirements While performing duties of job, employee is occasionally required to: Stand; walk; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms. Lift and/or move up to 10 pounds. Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings, Inc. is seeking experienced IT Coordinator candidates for our Louisville, KY operation. Universal Logistics Holdings, Inc. (ULH), is a leading transportation and third-party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · Bachelor's degree or Associate's degree in Computer Science, Engineering, Information Systems, or related field (preferred) · 2+ years experience in systems engineering, data processing operations, communications, risk management, or other IT areas · 2+ years experience with Microsoft Office (Word, Excel, Powerpoint, Visio) · Effective oral and written communication skills · Problem solving and analytical skills, as well as a strong attention to detail · Ability to multitask · Experience working with warehouse management systems or sequencing a plus Responsibilities will include but not be limited to: · Maintaining the facility network, servers, and PC's · Troubleshooting and diagnosing network, server, and PC issues · Assisting upper management with any technology related projects or research · Assisting the operations group, as needed · Work with the team to manage root cause analysis, solution design, code writing, testing, documentation, and implementation of projects · Execute assigned team activities with an emphasis on quality, customer service, timeliness, and budget · Consult with users, management, vendors, and technicians to assess computing needs and system requirements and provide technical support

Role: By emphasizing ONE Park, ONE mission, ONE team, the IT Support Specialist provides support and training to Credit Union personnel in the use of personal computers, on-line application systems, user-based equipment, etc. Essential Functions & Responsibilities: Assist in troubleshooting, maintenance, and repair of PCs, printers, terminals, etc., coordinating with technical support and vendors as necessary; coordinate with other IT staff to resolve hardware, software, and network problems. Provide on-going support to all Credit Union staff in the use of end-user hardware and software products; provide limited assistance to users developing applications with the standard user products; notify users of new useful features available through product updates. Provide emergency IT support for staff including work evenings and weekends, as scheduled. Install end-user hardware and software; ensure that Credit Union employees know how to care for and maintain their hardware and understand procedures for data backup, network access, etc. Add and maintain users to active directory and phone systems, assigning access, ensuring Security, and maintaining their configuration within credit union standards. Assure administrative control over the end-user hardware and software assets of the Credit Union, as well as related supplies and accessories, through maintenance of inventories, files, logs, etc. Create and update Group Policy Objects as necessary for management of user and computer accounts. Perform file restore operations and maintain assigned work logs. Create documentations for duties and add to the knowledge base of the IT department. Performs other duties as assigned. Performance Measurements: 1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values: • Vibrant Connections • Inclusive Excellence • Bold Compassion • Endless Empowerment 2. To provide friendly, professional and accurate service and support to all members and coworkers. 3. To provide remote support to Credit Union personnel in the use of hard and software products. 4. To maintain all hardware and software are in working order, insuring that all systems are functioning within established parameters. Incidents and requests should be resolved within the service level agreements. 5. To continue to seek appropriate learning goals and apply new ideas and technologies to the benefit of the team. 6. To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance. 7. To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately. Knowledge and Skills: Experience One year to three years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Other Skills 1. Knowledge of office equipment, Microsoft Office suite, PC and laptop hardware, Windows and Server operating systems, etc. 2. General understanding of network services: Active Directory, DNS, DHCP, IP addressing, network security and least privileged security. 3. Must be able to work and travel independently and use general office equipment. Physical Requirements WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers. PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds. • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 50 pounds at a time. • Must be able to travel to offsite assignments. • Ability to differentiate wire and cable colors as well as various audible tones.

Purpose Responsible for ensuring the efficiency, reliability, and security of the organization's IT systems, infrastructure, and user support services. Diagnoses and resolves technical issues, manages service requests, and supports the implementation of new systems and applications. Serves as a bridge between technology and business needs while thriving in a collaborative environment. Principal Responsibilities Uphold DDW's Mission Statement, Quality Policy, and Values and Beliefs. Troubleshooting & Problem Resolution Diagnose and resolve hardware and software issues, including internet connectivity, email clients, VOIP phone systems, printers, and related devices. Analyze recurring issues and implement preventive solutions to improve system stability. Network Administration Administer, monitor, and maintain corporate network infrastructure, including Cisco, Meraki, and Ubiquiti hardware. Configure and optimize switches, routers, firewalls, and wireless access points to ensure secure and efficient connectivity. Perform routine network performance checks, identify bottlenecks, and apply corrective actions. Maintain network documentation, policies, and procedures in collaboration with IT management. Database Administration Assist with maintaining and administering Oracle databases to ensure data accuracy, availability, and performance. Support backups, recovery processes, and scheduled updates. Collaborate with application teams to optimize queries and resolve database-related issues. Ensure compliance with data security and privacy standards. System Optimization & Maintenance Ensure technology solutions meet business and user requirements. Identify and resolve system-level issues while maintaining infrastructure integrity. Project & Implementation Support Assist with the implementation of new software, modules, or applications. Partner with IT leadership and vendors to support deployment, testing, and user adoption. Team Collaboration Provide backup support for IT infrastructure tasks, including network administration, upgrades, and maintenance. Collaborate across departments to align IT initiatives with business objectives. Perform other duties as required. Competency Requirements Integrity and Ethics Quality Focus Efficiency and Productivity Work Environment and Safety Vision and Values Alignment Commitment to Quality Customer-Focused Mindset Skill Requirements Education Associate degree in Information Systems, Computer Science, or a related field. Technical Expertise Strong knowledge of hardware components, including desktops, laptops, printers, VOIP phone systems, and network appliances (switches, routers, firewalls, servers). Hands-on experience with enterprise, desktop, and cloud-based applications. Familiarity with Oracle JD Edwards, Oracle Database, and Salesforce environments. Practical experience supporting Cisco, Meraki, and Ubiquiti networks and VOIP systems. Professional Skills Strong hands-on work ethic. Ability to quickly learn and adapt to new technologies. Excellent interpersonal and communication skills across all organizational levels and cultures. High level of customer service with a focus on responsiveness and empathy. Team-oriented approach with experience providing peer support and backup. Continuous Improvement Stay current on emerging IT trends and innovations. Develop sustainable, effective solutions to improve daily operations and system efficiency. Physical Demands Ability to sit for extended periods of time.

Job Skills / Requirements nstitute protocols for the use of IT across departments and projects Provide advice on the most suitable IT choices Provide technical support or training for systems and networks Act as link between end users and higher level support Install and configure software and hardware (printers, network cards etc.) Monitor system and network performance Perform troubleshooting, repairs and data restoration Performance maintenance activities (e.g. backups) Maintain licenses and upgrade schedules Collaborate with other professionals to maintain standards and functionality Certification Requirements (Any) First Aid Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays This is a Part-Time position 1st Shift, As Needed. Number of Openings for this position: 1