Technical specialist jobs in Loveland, CO - 1,085 jobs
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All Copy Products 3.4
Technical specialist job in Denver, CO
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Our Verticomm team is expanding and we are currently seeking experienced Help Desk associates to join our team. We're looking for career minded and motivated technicalspecialists who enjoy working in a collaberative team environment and who enjoy helping customers in a various technical environments to resolve technical issues utilizing a wide range of solutions.
*****************
Help Desk Support Engineer
Due to expansion we are currently seeking one Tier 1 and one Tier 2 Help Desk Support Engineer. You will be responsible for answering customer calls and emails, preparing and monitoring service tickets, and performing remote technical support. You must have strong customer service skills, proficiency with Microsoft Office, experience working with a Help Desk ticketing system and a life-long learning mentality. Candidate must be comfortable working in a fast-paced team environment and truly enjoy helping their team and customers.
Essential Responsibilities:
Provide a wide range of technical support to a large client base
Resolve support requests professionally and efficiently
Work with our internal engineering team on escalated issues
Utilize a help desk ticketing system to track incidents and communicate with clients regarding incident progress, changes and service outages
Create and maintain knowledge base documentation
Install, test and configure new computers, servers, software, printers and network equipment
Complete proactive and reactive maintenance of servers and workstations remotely.
Contribute to a highly-productive team environment.
Requirements
Knowledge/Skills Required:
PC and Mac support
Active Directory management
Proficient in Microsoft Office, Exchange and Office 365
Network hardware and connectivity troubleshooting/configuration (switches, firewalls, VPN, NAS devices, WAPs, etc.)
Windows Server 2008 and 2012 support
Basic computer security concepts
Knowledge base management
Education/Experience Required:
Minimum of High School diploma, Associate's or Bachelor's degree in Computer Science preferred
Minimum of 2 years' experience working in a technical support role, 3-5 years' experience preferred
A+ , Net +, Sec + certification preferred
Work environment:
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. We offer underground parking and the office is light rail assessable.
Benefits and Perks:
Pay rate- $25-$35 per hour or higher based on credentials and experience.
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP)
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Career growth and learning opportunities
...and so much more!
Other reasons why you should join our team:
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
#jp2
Position Requirements
Full-Time/Part-Time
Full-Time
Position
Help Desk Support Engineer
Exempt/Non-Exempt
Non-Exempt
Open Date
6/4/2025
Location
Main office - Denver Office
About the Organization
At ACP our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing and implementing end-to-end solutions scaled to meet client needs.
We were recently awarded INC Magazine's recognition as a top 50 fastest growing companies in Colorado and we're included in INC Magazines list of top 5000 fastest growing company in the US for the 10th year in a row! We have consistently grown double digits since 2000.
Why join our team:
We believe hard work, employee recognition, teamwork and collaboration are key to success for our team and our clients. We believe in giving back and supporting our community and participate in numerous charitable events through our partnerships, client relationships and company sponsored events.
We have a strong philosophy and proven track record of promoting from within and offer numerous career paths including:
• Team Lead, Supervisor and Management for our various departments
• Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management
• Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and Management opportunities for our IT division
We love sports and our sales teams attend multiple sporting events with clients through partnerships with the Denver Nuggets, Broncos, The Colorado Rockies, Arizona Cardinals and Diamondbacks, and the Kansas City Chiefs. Some employee events throughout the year include; picnics, happy hour events, a presidents club trip, golf outings, sports leagues and the coveted award for best chili at our annual cook off.
This position is currently accepting applications.
$25-35 hourly 7d ago
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L2 Desktop Support Engineer
ACI Infotech
Technical specialist job in Denver, CO
Role: L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support at the desktop level • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Coordinate end user IT equipment moves, installations and replacements
• Maintain IT staff and asset management inventory in relation to provisioning, labeling, deploying, and maintaining all end user systems and software
• Able to follow set policies, processes and procedures and contribute to the continuous improvement of all three areas
• Work both independently and in a collaborative manner to address each user's needs
• Deliver work based on industry and company best practices
• Responsible for adhering to and meeting IT audit requirements
• Create, review, enhance and implement IT documentation to sustain a substantial Knowledge Base (KB) to improve both first call resolution and overall user experiences
• Engagement and interaction with internal IT teams along with ITO Help Desk staff and IT partners
• Support multiple conference rooms and conference technologies
• Weekly meetings with the IT Engineer team and Director of IT
• Involvement in planning future computing needs and capacity planning
• IT point of contact for staff onboarding, transfers/promotions and offboarding. This includes day one staff introduction to the firm's technology package, orientation, and training along with ongoing user education on IT changes via effective interactions and communication
• Oversee equipment inventory.
• Ordering, monitoring and, as necessary, shipping out equipment packages to new hires by fed ex.
• Change request management
Job Requirements, Skills, Education and Experience:
• 4 -year college degree required
• At least five years of recent hands-on work experience in the IT industry providing end user technology support
• Experienced in working with Windows 10 OS along with multiple Enterprise Applications including Office 365 Suite
• Able to support hardware: desktops, phones, printers, and software applications. Experience with provisioning, deploying, recovering, and inventorying end user equipment
• Excellent written and verbal communication skills with the ability to create and manage KB documentation and to present complex technical information in a clear and concise manner to a variety of audiences
• Comfortable working hands-on while interacting with end users at all levels of the organization
• Familiar with onboarding, transfers, offboarding, access and identity management
• A history of working in a fast-moving IT environment handling multiple, competing priorities • Strong work ethic, willingness to learn, is proactive, has a thirst for knowledge
• Thrive independently and as part of a team
• Active workdays will require the IT Engineer candidate to move around a lot, from office to office and floor to floor
• From time to time, this position may require moving equipment around the office including office moves (ability to lift up to 40 pounds)
• CompTIA A+ certifications as a plus
$37k-55k yearly est. 7d ago
IT Support Specialist
Beumer Group 4.2
Technical specialist job in Denver, CO
BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!
Job Description
Your Mission
BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist, you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration, maintenance, and project management, helping us maintain our commitment to excellence in employee experience.
Responsibilities
* Network Configuration and Maintenance:
* Ensure network security, performance, and scalability.
* Monitor network traffic, troubleshoot connectivity issues, and implement solutions.
* Collaborate with global stakeholders to enforce network security policies and practices.
* IT Project Management:
* Lead IT projects that enhance the workplace experience from initiation to completion, ensuring value-generating benefits for the organization.
* Define project scope, objectives, and schedules.
* Support and Administration:
* Provide technical support to end-users, resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
* Advocate for the importance of information systems security and support the implementation of critical processes and security practices.
* Onsite Support & Customer Partnership
* Provide hands-on IT support at long-term project sites (e.g., airports), ensuring stable operations for project and customer teams.
* Evaluate local needs, identify improvement opportunities, and translate them into clear recommendations and project plans.
* Act as a trusted partner to customers, supporting continuous improvement and AI-driven initiatives that require IT expertise.
Annual compensation range: $85,000.00 - $95,000.00 annually
The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.
Qualifications
Requirements, Skills & Abilities
* Bachelor's degree in Information Technology, Computer Science, or a related field
* 2-5 years of experience in network administration and IT project management
* Strong service and employee-experience-oriented, energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
* Well-developed interpersonal and communication skills, with the ability to deliver exceptional results in a fast-paced, dynamic environment
* Strong attention to detail, process development and project/organizational management
* Highly organized in working, thinking and prioritizing
* Ability to travel domestically and internationally, as required, up to 50% of the time
Additional Information
BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:
* Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
* 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
* Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
* Ancillary Insurances: Including vision, accident, and critical illness insurance.
* Generous Paid Time Off: Achieve the optimal work-life balance.
* Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
* Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.
BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
$85k-95k yearly 55d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical specialist job in Fort Collins, CO
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$36k-60k yearly est. 8d ago
Technical Support Specialist, IHD
Antech Diagnostics 3.7
Technical specialist job in Loveland, CO
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
**The Target Pay Range for this position is $28.17 hourly. At Mars, pay decisions are** **determined** **using factors such as relevant job-related skills, experience, education,** **training** **and budget.**
**Job Purpose/Overview**
The Customer Support Technical Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. This position's primary job function is to provide complete and concise support to Antech customers through various media such as over the phone, via email, and through chat support tools as it relates to support of the in-house diagnostics (IHD) portfolio.
**Essential Duties and Responsibilities**
+ Resolves customer problems via telephone, chat, and email by troubleshooting and facilitating remote repair of equipment or response to customer inquiries.
+ Trains and educates customers on the proper use and expectations of equipment and software.
+ Troubleshoots and resolves software integration issues.
+ Provides "first class" customer service.
+ Provides historical information by thoroughly documenting all customer interactions in our CRM software.
+ Provides on-call / after-hours support on a rotating basis.
+ Works with other team members to gain and offer insight during the troubleshooting process and to brainstorm about how to resolve current problems and trends.
+ May participate in training of new hires when needed.
+ May be requested to participate in wet labs or demos at veterinary conferences or academies.
+ Maintains technical knowledge by attending educational workshops, continuing education classes, and other trainings.
**Education** **and** **Experience**
+ Associates degree in Veterinary Technology or related field, or equivalent related experience preferred.
+ Certification/Licensure/Registration in Veterinary Technology preferred.
+ Minimum of 2 years' experience in animal hospital or related setting required.
+ Additional experience and special interest in veterinary diagnostic equipment (such as in-clinic laboratory and/or radiology) is desirable.
**Knowledge,** **Skills** **and Abilities**
+ Ability to communicate a message to associates, peers and leadership that inspires action in support of customer needs. Verbal, written and virtual communication modes will be frequently used.
+ Proven ability to work effectively with end users is required.
+ Ability to effectively shift attention between various tasks, team needs, and business demands.
+ Ability to manage customer technical issues and complaints through problem solving, critical thinking, and analytical skills.
+ Displays strong organizational, analytical, problem solving, and communication skills; strong active listening skills; high attention to detail, and ability to convey and teach technical information concisely.
+ Ability and diligent willingness to enter and maintainaccurate and thorough records and notes on each customer interaction, including selection of various categorical designations used for post-sale analytical reports and evaluations.
+ Consistently displays a calm demeanor, empathy, and professionalism, while maintaining a strong customer focus.
+ Is available to and works both independently and cooperatively with associates. Understands the workload of the team and strives to provide balance between all members of the team.
+ Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
+ Ability to communicate verbally on the telephone and in person.
**Working Conditions**
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present
**About Antech**
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
**Benefits**
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
_Benefits eligiblity is based on employment status._
+ Paid Time Off & Holidays
+ Medical, Dental, Vision (Multiple Plans Available)
+ Basic Life (Company Paid) & Supplemental Life
+ Short and Long Term Disability (Company Paid)
+ Flexible Spending Accounts/Health Savings Accounts
+ Paid Parental Leave
+ 401(k) with company match
+ Tuition/Continuing Education Reimbursement
+ Life Assistance Program
+ Pet Care Discounts
**Commitment to Equal Employer Opportunities**
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers (************************************************************** .
**Note to Search Firms/Agencies**
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
$28.2 hourly 60d+ ago
Computing Specialist II/ DA IT Support Specialist
Boulder County, Co 4.0
Technical specialist job in Boulder, CO
The Boulder County District Attorney is seeking to hire a Computing Specialist II. Computing Specialist II is the journey level classification in the Computing Specialist series. The Computing Specialist II performs a variety of complex technical duties in the design, installation, and management of countywide personal computers (PCs), software applications, operating systems, telephone support, and network environment. The primary duty of this position includes supporting end users and the exercise of discretion and independent judgment with respect to matters of significance.
The 20th Judicial District Attorney is an elected state official, whose office prosecutes adult and juvenile criminal charges.
This is a full-time, benefited position with the 20th Judicial District Attorney's Office -Boulder County. Work hours are Monday through Friday, as well as periodic weekend or evening duties. This position will work out of the Boulder office.
Under FLSA guidelines, this position isexempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Salary Range: $70,428-$101,388
Hiring Range: $70,428-$80,000
In addition to the Boulder County benefits, the District Attorney's Office offers:
* Work From Home two-days a week, if duties allow, after 6 months of employment with the office
* An enhanced Extended Parental Leave Policy for up to an additional 12 weeks of parental leave.
Examples of Duties
* Analyzes computer needs across the District Attorney's Office and makes recommendations regarding appropriate hardware and software.
* Installs desktop hardware and software, including operating system, applications, peripherals and networking equipment and updates and enhances existing systems to better accommodate work requirements.
* Provides technical information and support to users requesting assistance and researches related technology, when needed.
* Ensures system patching; including security updates and patching to maintain a secure computing environment.
* Provides routine training to individual employees regarding the use of specific software or hardware.
* Configures, maintains, and inventories hardware resources.
* Reviews new software to determine its compatibility with existing software and systems.
* Diagnoses and resolves software and hardware problems.
* Organizes and prepares technical documentation for complex software products, hardware, components and tools.
* Interfaces with the Boulder County Information Technology Department in software and hardware upgrades and implementation of new software and hardware products.
* Manages calls and service requests per departmental goals with exceptional customer service.
* Performs updates of web pages utilizing a variety of software applications, tools, and techniques such as Word Press, HTML, Photoshop, and Illustrator.
* Manages and upgrades databases as needed for data storage and tracking.
* Maintains documentation related to all tasks.
* Activates network ports, supports wiring from desktop device to network port, and maintains wiring closets
* Performs related work, as required
* May be reassigned in case of emergency situation.
Required Qualifications
PLEASE NOTE: When submitting your application be sure to include all relevant education and experience, as applications are screened based on the qualifications listed in this position announcement. Applications that do not appear to meet minimum qualifications, as outlined below, will not be considered. Resumes are not accepted in lieu of completed applications.
Please attach a cover letter and resume, but you must still complete your application and supplemental questions with as much detail as possible as those will be used for initial screening.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of6 years of combined education and experience.
BACKGROUND CHECK& FINGERPRINTING:
* A job offer is contingent on passing a criminal background investigation with fingerprinting.
DRIVER'S LICENSE:
Applicants must have a valid driver's license
Supplemental Information
KNOWLEDGE, SKILLS, & ABILITIES:
* Thorough knowledgeable of Microsoft operating systems, utilities and system tools/resources.
* Thorough knowledge of Office 365, SharePoint, Microsoft Teams, and hardware management.
* Thorough knowledge of supported hardware and software systems. Ability to troubleshoot and solve a variety of technical problems.
* Ability to communicate procedures of a technical nature to non-technical personnel both orally and in written form.
* Ability to perform a variety of project tasks requiring good communications skills and ability to multi-task.
* Ability to work with and have strong communication with management, other employees, other departments, agencies, vendors, and the public to meet the Office's information technology needs.
$70.4k-101.4k yearly 6d ago
Help Desk Support Technician
Nuaxis Innovations 3.9
Technical specialist job in Fort Collins, CO
\# of openings **1** Salary Range (Min-Max) **49,875** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician - ECOSphere** for a Full-Time position.
**Job Summary:**
+ Position OverviewProvides Tier 1 support for end users in a distributed PC/network environment. Supports hardware/software, connectivity, remote access, and basic application access issues; logs, tracks, resolves, and escalates incidents per service levels. **Key Responsibilities** - Respond to user support requests via phone, email, and direct customer contacts; provide courteous, solutions-oriented support.- Enter, manage, and document incidents in a ticketing system; ensure accurate categorization, notes, and closure confirmations.- Install and test PCs, printers, and peripherals; configure OS; load COTS and application software; perform upgrades and maintenance.- Troubleshoot hardware/software issues and coordinate repairs; perform diagnostics and restore normal operations.- Support Active Directory functions including password resets; support VPN, remote desktop/Bomgar, and network connectivity troubleshooting using command-line and standard tools.- Support MDM for mobile devices (iOS) and endpoint configuration as required.- Perform imaging tasks (including PXE boot imaging) and assist with system deployments and refresh cycles.- Perform manual antivirus scans after malicious incident notifications and follow documented response procedures.- Maintain relevant documentation and contribute to knowledge base articles to reduce repeat incidents.- Receive equipment deliveries, maintain inventory/records, assist with imaging systems, and prepare/track equipment shipments to customers.- Escalate unresolved issues to appropriate system engineers/administrators and communicate status to users per SLA. **Required Qualifications / Certification** - CompTIA A+ certification (or equivalent).- Proficiency resolving Tier 1 support issues via phone, email, remote desktop, and on-site support as required.- Working knowledge of Windows 10/11, Office 365, Adobe Acrobat DC; familiarity with Apple devices supported.- Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications- Knowledge of cloud computing concepts (plus).- Experience supporting identity/access workflows and multi-application account provisioning (nice to have)..
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile** :
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (**************************
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$36k-68k yearly est. 19d ago
A48-Help Desk Technician 48
FHR 3.6
Technical specialist job in Golden, CO
Job Description
100% on Site.
Our direct client has an opening for a Help Desk Technician 48
is 14 months with the option of extension, and the client is in
Golden, Colorado 80401
The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician
Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$41k-71k yearly est. 25d ago
IT Support Specialist
Orthopaedic & Spine Center of The Rockies PC
Technical specialist job in Fort Collins, CO
Full-time Description
OCR has been the premier provider of orthopaedic care in Colorado, Wyoming, and Nebraska for 55 years! As we continue to grow, we are looking for individuals who share our values and are looking to contribute to our mission and vision. Are you passionate about patient care, team work, and inspiring others? If so, join the specialists in the medicine of motion today!
The IT Support Specialist is a key foundation of the IT department. The specialist will be involved in keeping daily operations working efficiently by assisting with helpdesk tickets, by installing and maintaining reinvestments in hardware and software, and by researching and documenting technical solutions.
Requirements
Essential Duties and Responsibilities
Provides IT support (including cloning, installing, modifying and repairing) of existing hardware, software, network configurations and new system initiatives directly to end-users over the phone, through email, or on-site at OCR locations.
Assists with user account creation, modification, and termination for IT network and applications.
Inventories and maintains OCR spare computer equipment (printers, scanners, smartphones, tablets, etc.)
Assists with IT equipment and license asset management (inventory, tracking, moving, disposition).
Confers with IT staff to establish and maintain requirements for new systems or modifications.
Tests compatibility of new applications with operating system upgrades and existing applications.
Manages the day-to-day operations of the information systems infrastructure including the Helpdesk ticketing system and software requests (adding/terminating users, assigning rights and access, resetting passwords, and maintaining the system directory) and troubleshooting.
Researches technical documents, confer with users, and conducts computer diagnostics to investigate and resolve problems and to provide technical assistance and support.
Creates and maintains IT documentation and technical knowledgebase.
Provides technical support to physicians, management and staff.
Oversees the daily performance of computer systems to maintain service and/or identify and correct core problems.
Monitors and maintains appropriate patching levels of operating systems and applications.
Maintains adherence to OCR IT policies and procedures.
Other duties as assigned.
Education and Experience
Associate's degree or equivalent in computer science, information systems, or related field, required. Bachelor's degree preferred.
Two years experience with Microsoft operating systems and Microsoft Office suites.
Experience with software maintenance and testing.
Additional education may be substituted for experience.
Core Competencies
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information; ability to communicate with clients or customers.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Confidentiality - Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Adheres to HIPAA guidelines.
Independence of Action
Work is closely monitored by supervisor/manager; detailed instructions and procedures are generally provided.
Travel Requirements
Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must have a
valid driver's license and appropriate vehicle insurance coverage. Ability to travel between all OCR locations.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
(The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions:
“occasionally” means up to one-third of working time, “regularly” means between half and two-thirds of
working time, and “frequently” means two-thirds and more of working time.)
The work environment is the typical medical office environment. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including staff, patients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is regularly required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 25 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits:
Medical, Dental, & Vision coverage
Life and AD&D Insurance
Retirement savings and profit-sharing plan participation
Employee Assistance Program
Paid Holidays & Paid Time Off
Company-sponsored events
Annual merit increases
**Benefit eligibility is dependent on employment status, and a waiting period may apply
Orthopaedic & Spine Center of the Rockies (OCR) is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. OCR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual experience and qualifications, without regard to a person's race, color, age, sex, gender identity, gender expression, marital status, sexual orientation, religion, creed, national origin, the presence of any physical or mental disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran, or any other protected status.
Applications will be accepted until the position is filled; to receive full consideration, please apply by February 2, 2026.
Salary Description $60,000-$80,000
$60k-80k yearly 27d ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Space
Technical specialist job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space. Summary Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems. Responsibilities
Serve as the Serve as the first point of contact for internal staff seeking technical assistance
Respond to events / problems and record their resolution in help desk ticketing software
Basic administration of a hybrid environment with both Active Directory and Azure AD resources
Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
Assist in imaging, creating new hire accounts, and Termination processes
Communicate clearly with customers and provide regular updates, status and information
Perform limited maintenance on servers and critical laboratory and testing systems
Pass on any feedback or suggestions by users or management to the appropriate team
Determine process improvements, best practices, and develop new processes
Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
Experienced configuring, supporting, troubleshooting and administering Windows workstations
Experienced troubleshooting hardware and software issues through remote control software
Support a hybrid environment with both Active Directory and Office365 resources
Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
Some travel may be required
Desired Skills
Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight,
with a focus on customer service
Excellent communication, collaboration, and problem-solving skills
Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
Experience with iOS and Android mobile operating systems
CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
Experienced with Microsoft Teams architecture, features, and functionalities
Solid understanding of computer systems, mobile devices, and other tech products
Motivation and drive to develop yourself personally and professionally
Identify and suggest possible improvements on procedures
Ability to obtain a US Government Security Clearance
Pay Range $36/hr.- $49/hr. Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
IT Support Specialist 5 (Specialist 5, IT Support)
Redwire Corporation
Technical specialist job in Longmont, CO
Where dreams and reality collide and the output is, out of this world. At Redwire Space, we are a team of dreamers and doers. Where the impossible becomes possible, and every day is an opportunity to learn and get one step closer to knowing the unknown. Join us on our mission to expand humanity's presence in space.
Summary
Redwire Space Solutions, LLC has a current opportunity for an IT Support Specialist, level 5 role as a part of the IT Service Team located at our facility in Longmont, CO. In this role you will be primary customer interface for IT support and systems administration of a local and virtual networks; work with various systems/technologies. This will include user account management, system, workstation troubleshooting, and network hardware/software maintenance, backup/disaster recovery maintenance, server maintenance and protection of information systems.
Responsibilities
* Serve as the Serve as the first point of contact for internal staff seeking technical assistance
* Respond to events / problems and record their resolution in help desk ticketing software
* Basic administration of a hybrid environment with both Active Directory and Azure AD resources
* Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
* Assist in imaging, creating new hire accounts, and Termination processes
* Communicate clearly with customers and provide regular updates, status and information
* Perform limited maintenance on servers and critical laboratory and testing systems
* Pass on any feedback or suggestions by users or management to the appropriate team
* Determine process improvements, best practices, and develop new processes
* Typical Week: 85% escalated desktop/app support, 10% Windows server/network support, and 5% admin/meetings.
Ideal Experience
* Bachelor's degree, with a minimum of two or more years' experience in IT or similar role in a Managed Services Provider environment. Willing to consider relevant work experience in lieu of degree
* Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration or certification
* Experienced in desktop operating systems such as Windows 10, 11, mac OS, and Linux
* Experienced configuring, supporting, troubleshooting and administering Windows workstations
* Experienced troubleshooting hardware and software issues through remote control software
* Support a hybrid environment with both Active Directory and Office365 resources
* Must have current CompTIA Security+ certification, or willing to obtain within 90 days of employment
* Some travel may be required
Desired Skills
* Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight, with a focus on customer service
* Excellent communication, collaboration, and problem-solving skills
* Some ability to configure, support, troubleshoot and administer Linux and/or MacOS workstations
* Experience with iOS and Android mobile operating systems
* CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus
* Experienced with Microsoft Teams architecture, features, and functionalities
* Solid understanding of computer systems, mobile devices, and other tech products
* Motivation and drive to develop yourself personally and professionally
* Identify and suggest possible improvements on procedures
* Ability to obtain a US Government Security Clearance
Pay Range
$36/hr.- $49/hr.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Don't meet every single requirement above? No worries. We want people who can grow, collaborate and build a stronger team. We strive to build a diverse and inclusive culture, so if you're excited about this job posting, we encourage you to apply. You may be just the right candidate for this or other roles.
Redwire is an Equal Opportunity Employer; employment with Redwire is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$36-49 hourly 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical specialist job in Denver, CO
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 53d ago
Local Only! Need Help Desk Support
360 It Professionals 3.6
Technical specialist job in Golden, CO
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
Qualification
A+
Active Directory
Adobe Acrobat
Communication skills both verbal and written
DOS
Java
JD Edwards EnterpriseOne (ERP)
Learning ability
Mac OS
MicrosoftOffice
Windows 10
Windows 9x/2000/XP/NT/Vista/7
Qualifications
Candidate will be providing remote support (phone) to users in a Windows based environment. Duties will include answering the phone, understanding and documenting user issues, creating tickets, resolving issues or providing escalation when needed. Support will include password reset, troubleshooting problems with Office products, smart phones issues, calendar and email issues, etc.
Job duties may include direct, in person support when users come to the Service Desk (walk up service).
Requires excellent customer service skills in person, over the phone and via email.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Lives local. In person interview required.
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on
510-254-33-00 Ext. 130
$34k-58k yearly est. 1d ago
IT Support Specialist
Wowza Media Systems 4.0
Technical specialist job in Lakewood, CO
The IT Support Specialist provides hands-on technical support, manages user access and hardware, and ensures a secure, reliable IT environment. This role supports both onsite Denver employees and distributed team members. Because of hardware handling, office support, and onsite troubleshooting, this position requires being onsite in Denver several days per week.
Key Responsibilities
End-User Support
Provide Tier 1-2 support for employees in the Denver office and remote team members.
Troubleshoot:
Microsoft 365 / Outlook
Slack
Zoom
VPN and basic networking
Mac and Windows device issues
Printers, monitors, docking stations, and peripherals
Manage and resolve helpdesk tickets in a timely, communicative manner.
Systems Administration
Administer user accounts, access, and policies in:
Azure AD / Entra ID
Microsoft 365 Admin Center
Slack Admin
Airbase (cards, reimbursements, approval routing)
Salesforce (basic access, MFA, login troubleshooting)
Assist Internal Systems team in supporting system enhancements, integrations, and rollouts.
Hardware & Asset Management
Own end-to-end laptop lifecycle: ordering, imaging, Kandji enrollment, configuration, shipping, and returns.
Maintain accurate hardware and software inventory.
Support hardware troubleshooting, repairs, and replacements onsite.
Security & Compliance
Manage device security and compliance using Kandji for:
Device enrollment
Configuration profiles
Patch management
Lost/stolen device controls
Enforce security standards: disk encryption, MFA, OS updates, compliance automations.
Assist with SOC 2 evidence gathering and maintaining related controls.
Promote least-privilege and secure-by-default practices across systems.
Project & Collaboration
Work closely with Internal Systems, Engineering, and Finance.
Support ongoing improvements and deployments across:
Salesforce
NetSuite
Boomi
Airbase
Avalara
Document recurring issues and propose automation or process improvements where possible.
Requirements
Must-Have
2-4+ years of IT support or helpdesk experience.
Strong Mac and Windows support skills.
Experience with Azure AD / Entra ID and Microsoft 365 administration.
Hands-on experience with Kandji.
Strong troubleshooting and communication skills.
Ability to work onsite in Denver several days per week.
Nice-to-Have
Slack admin experience
Basic Salesforce user support
PowerShell or bash scripting basics
Fundamental networking knowledge (DNS, VPN, Wi-Fi)
Experience with SOC 2 or similar compliance frameworks
Success Measures (First 90 Days)
Handles Tier 1-2 support independently and proactively.
Owns onboarding/offboarding and keeps processes running smoothly.
Maintains accurate asset inventory and consistent Kandji compliance.
Understands core system relationships and escalation paths.
Provides dependable, friendly, and efficient support to employees.
Benefits
Salary Range: $65,000 - $85,000 annually, depending on experience and skill level.
Benefits Include:
Comprehensive medical, dental, and vision
401(k) with company match
PTO, sick time, and holidays
$65k-85k yearly Auto-Apply 60d+ ago
IT Support Specialist
Ascend Analytics 3.9
Technical specialist job in Boulder, CO
This position is Full-Time, On-Site (Boulder, CO)
Please note: Ascend Analytics is not able to offer visa sponsorships at this time.
About Ascend
Ascend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies for short and long-term investment and resource planning decisions. For more information, visit ************************
Your Impact at Ascend Analytics
Ascend is seeking a skilled and motivated IT Support Specialist to support daily operations for both local and remote employees. This role involves providing direct technical support for individual workstations in a Windows and Microsoft Office environment, as well as resolving a variety of IT help desk issues.
We're looking for someone who thrives in a fast-paced setting, can juggle multiple priorities, and is comfortable taking ownership of both daily support tasks and long-term projects. This is a full-time, on-site role based in our Boulder office.
Key Responsibilities
Provide first-level technical support by responding to all new IT help desk tickets on the same day they are submitted.
Assist with new hire onboarding, including account setup and training on PC applications and systems.
Configure, deploy, and maintain Windows laptops for employees.
Diagnose and resolve hardware and software issues related to PCs and peripherals.
Maintain accurate inventory of all devices and manage remote system updates using REFTAB.
Participate in project work by defining tasks, estimating timelines, and executing responsibilities.
Perform software and operating system upgrades as required.
Troubleshoot complex technical issues using industry best practices to ensure timely resolution.
Monitor and respond to support emails (e.g., Entara support inbox) as time allows.
Maintain the IT ticketing system, including knowledge base documentation and system maintenance logs.
Prepare and configure laptops for employees, ensuring correct deployment and functionality.
Assist with the setup and maintenance of business networking equipment and infrastructure, including tasks such as IP subnetting, cable management, and Wi-Fi troubleshooting.
Oversee the IT training portal to ensure all employees complete onboarding and ongoing training requirements.
Perform additional duties as assigned by the direct manager.
Required Qualifications
Bachelor's degree in Information Technology, Information Science, or a related field, or an equivalent combination of education and relevant experience.
At least 2 years of full-time IT support experience or a post-secondary certificate in a related program.
Hands-on experience with Microsoft Windows 10/11 and Microsoft Office suite.
Familiarity with the Microsoft 365 Admin Portal, including Dynamics CRM.
Strong experience working within a standardized ticketing system and documenting resolutions.
Excellent technical writing skills for creating user-facing documentation and guides.
Ability to follow established methodologies while continuously identifying opportunities for process improvement.
Strong customer service orientation with the ability to interact professionally across all levels of the organization.
Proven ability to prioritize, take initiative, and problem-solve independently in a fast-paced environment.
Excellent written and verbal communication skills with strong attention to detail.
Ability to work effectively both independently and as part of a collaborative team.
High level of personal integrity, professionalism, and reliability.
Preferred Qualifications
Motivation to work in the renewable energy space
Compensation: $60,000 - $75,000
Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at
******************************.
$60k-75k yearly Auto-Apply 48d ago
IT Support Specialist
Imagine! Colorado 4.5
Technical specialist job in Lafayette, CO
This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 28d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Greeley, CO
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-44k yearly est. 20d ago
Help desk technician with Identity management
Us It Solutions 3.9
Technical specialist job in Denver, CO
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Description:
The IAM analyst will be responsible for updating accounts on the Active Directory domain to include proper role based access, organization unit, titles, office, department, and manager. The analyst will work closely with Manager of IAM, OIT Project Manager, IAM team and other stakeholders
Duties:
● create and populate additional fields within Active Directory and other systems
● modify and populate existing fields within Active Directory and other systems
● participate in project planning sessions
● perform user testing
● communicate and/or prepare information for audits
Qualifications
Qualifications:
The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Google. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast paced environment while providing excellent customer service.
Additional Information
Duties:
create and populate additional fields within Active Directory and other systems
● modify and populate existing fields within Active Directory and other systems
● participate in project planning sessions
● perform user testing
● communicate and/or prepare information for audits
$33k-51k yearly est. 60d+ ago
Tech Support Specialist
Aircommunities
Technical specialist job in Denver, CO
AIR Communities is one of the country's largest owners and operators of multifamily housing, managing high-quality communities across the country! At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success.
When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
We seek motivated professionals who excel in customer service and thrive in a fast-paced, collaborative environment.
If you're inclined towards more challenging tasks and aspire to exceed expectations, our environment may align better with your ambitions, join us!
Job Description
Where You Will Work
Our corporate office is located in the
Denver Tech Center
. Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.
AIR values relationships and the benefits from working side by side with teammates, therefore this position will be
in-office 5 days a week
to support procurement operations.
What You Will Do
Answers inquiries and requests from both local and remote customers regarding issues with personal computers, standard operating systems, standard software packages, networking, and printers.
Upgrades, repairs and rebuilds laptop and desktop computers as necessary.
Assists internal customers with all areas of applications. Installs the latest version of MS Windows Desktop Operating System.
Downloads patches. Sets up network printers or servers on user desktop computers.
Maintains Company database tracking incoming help desk requests, status and resolution.
Responsible for entering problem calls into the Service Desk tracking software, problem resolution and communication with end user from start to finish or close of a call or incident.
Assists employees with cellular equipment tracking and support.
Contacts cellular vendors to evaluate plans.
Recommends and executes vendor changes.
Responsible for setting up equipment for new hires.
Creates and maintains all installation instructions for software applications.
Performs basic troubleshooting of TCP/IP networks when necessary.
Supports installs, upgrades and repair of Android and IOS devices for upper level management.
Responsible for working a rotating on-call and week-end shift. Performs other duties as assigned.
Qualifications
What You Have
High School Diploma or GED required. Bachelor's Degree in Information Technology or related field preferred.
3-5 years of Service Desk experience, including experience installing and configuring desktops, laptops, peripherals and mobile devices.
Experience with Windows 11 and Applications (Word, PowerPoint, Excel, Outlook). Experience with Okta, Office 365, Cisco WebEx preferred.
Successful experience working with PC based hardware, software and networking components. MAC knowledge a plus.
ServiceNow experience preferred.
Strong analytical skills, attention to detail, demonstrated consistent follow-through to assure problems are resolved.
Excellent written and verbal communication skills.
Must be able to communicate with individuals with all levels of technical and non-technical skill sets (i.e. Developers, Project Managers, end users).
Effective interpersonal skills and the ability to work independently and as part of a team.
Demonstrated technical aptitude to learn, apply and solve technological solutions and/or challenges.
Working knowledge of networks, and networked printers.
Additional Information
AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:
Expected base salary of $63,000- $73,000.
You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
Base salary
plus
annual bonus.
25% Rent Discount available
Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
Short and long-term disability paid by the company.
401(K) plus company contributions.
Paid Vacation, 11 Paid Holidays, and Paid Sick Time.
Tuition Assistance Program.
Commuter Benefits and Pet-Insurance.
Up to
100% Reimbursement
on Professional Certification/Licensing for Job Related Curriculums.
Paid parental leave
of up to 16 weeks, following the birth or adoption of a child.
Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
15 hours of paid time annually to
give-back to your community.
Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.
What You Need to Know
Application Deadline
: The initial deadline for applications is
12/19/2025
. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel
drug screening that
excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$63k-73k yearly 1d ago
IT Support Specialist
Orvixengr
Technical specialist job in Denver, CO
The IT Support Specialist will be responsible for providing technical support to Orvix Engineering's internal staff and ensuring the effective operation of all hardware, software, and network systems. This role involves diagnosing and resolving technical issues, installing and maintaining systems, and ensuring that the company's IT environment runs efficiently and securely. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing outstanding support in a fast-paced, high-demand environment.
Note: The role is strictly for candidates in the United States.
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first and second-level technical support for end-users across all company departments, ensuring a timely and efficient resolution of issues.
Diagnose and troubleshoot hardware, software, and network issues, including desktop, laptop, and mobile devices.
Respond to service requests, providing solutions for technical issues such as system errors, application crashes, and network connectivity problems.
Assist with user onboarding, including setting up and configuring new devices, accounts, and permissions.
System Installation and Maintenance:
Install, configure, and maintain operating systems, software applications, and hardware devices.
Ensure the proper functionality of the companys IT systems, including desktops, laptops, servers, and other technological infrastructure.
Perform routine system maintenance tasks, including software updates, security patches, and backups.
Network Support:
Monitor and maintain the companys network systems, ensuring optimal performance and security.
Assist in the setup and troubleshooting of networking equipment such as routers, switches, and firewalls.
Implement and monitor network security protocols to prevent unauthorized access and data breaches.
IT Inventory Management:
Track and manage the companys IT inventory, including hardware and software licenses.
Ensure compliance with licensing agreements and organizational policies.
Work with vendors to procure necessary IT equipment and software as needed.
Security and Data Protection:
Implement and enforce security policies and best practices to ensure the integrity and confidentiality of the companys data.
Assist in the configuration and maintenance of firewalls, antivirus software, and encryption tools.
Monitor system logs for signs of security breaches or anomalies and take proactive steps to address potential vulnerabilities.
Collaboration and Training:
Collaborate with cross-functional teams to understand their technology needs and offer tailored solutions.
Provide training and guidance to end-users on IT best practices, system usage, and troubleshooting techniques.
Develop and maintain user documentation and knowledge base for common IT issues and solutions.
Project Support:
Assist in IT-related projects, such as system upgrades, migrations, and deployments.
Work with project managers and engineers to ensure that IT systems are properly integrated and aligned with the firms engineering projects.
Continuous Improvement and Innovation:
Stay updated on the latest technological trends, tools, and best practices in IT support and engineering industries.
Provide recommendations for improving the IT infrastructure and support processes to enhance efficiency and productivity.
Contribute to the development and execution of disaster recovery plans and business continuity strategies.
Qualifications:
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
+1 years of experience in IT support or a similar role, preferably in an engineering or technical environment.
Strong technical knowledge of operating systems (Windows, mac OS, Linux), software applications, and hardware components.
Proficiency in troubleshooting common hardware, software, and network issues.
Experience with network administration, including routers, switches, firewalls, and VPNs.
Familiarity with IT security protocols, antivirus software, and data encryption techniques.
Knowledge of cloud-based systems and applications (e.g., Microsoft 365, Google Workspace) is a plus.
Strong communication skills, with the ability to explain technical issues to non-technical users.
Ability to work well independently and as part of a team, with a strong focus on customer service and user satisfaction.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Job Types: Full-time
Pay: $18.00 - $35.00 per hour
Experience: 1 year (Preferred)
Expected hours: 40 per week
Work Location: Remote
Schedule:
Monday to Friday
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
Package Details
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off (PTO)
How much does a technical specialist earn in Loveland, CO?
The average technical specialist in Loveland, CO earns between $34,000 and $96,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Loveland, CO