Technical specialist jobs in Melbourne, FL - 574 jobs
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Computer Field Technician
BC Tech Pro 4.2
Technical specialist job in Orlando, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 8d ago
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Program Support Technician
Bridges of America 4.0
Technical specialist job in Orlando, FL
Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of Florida, providing a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community Release Centers, for ex- offenders and probation populations. At Bridges of America we "Believe a Man Can Change. "Join us in changing lives at our Orlando Bridge NON-Secure location. We are looking for individuals with strong leadership skills and a passion for inspiring, helping and challenging people and we want you to be a part of our team as a Program Support Technician.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Supervise client population at all times, including meal times, work periods, visitation, community passes, and furloughs.
Ensure the safety and welfare of clients, staff and visitors.
Conducts daily inspections of housing areas.
Records and reports maintenance problems through weekly inspections.
Conduct weekend phone monitors to clients' employers.
Collect and record client paychecks.
Conduct all necessary counts, according to written policy.
Conduct intake on all new clients.
Attend all monthly staff meetings and any other required meetings.
Maintain all daily, weekly, monthly Log Books, and any other required documentation.
Sign clients out to work and CP's and/or Furloughs, documenting all necessary forms.
Miscellaneous filing and record keeping.
Conduct all required counts.
Be available to work all shifts to ensure proper coverage per contract and policy standards.
Clock in and out utilizing the company time and attendance system.
Must be able to perform the major functions of job with or without an accommodation.
Required to attend all mandatory training specified by policy.
Must be able to speak, read, write and understand English.
Report all Workers Compensation injuries, whether they require medical attention or not, to their immediate supervisor, the Business Administrator or the Executive Director immediately.
Report all breaches of company policy or code of ethics that you have knowledge of, hear about or see regardless of who is involved in the breach immediately to your immediate supervisor or Executive Director. Or HR Department when necessary.
Report all unsafe conditions that could affect clients/inmates or employees which you become aware of immediately to your immediate supervisor or the Executive Director.
To be eligible for promotion you must demonstrate organizational abilities and must have good written and oral communication skills.
To be eligible for promotion to a supervisory position you must complete supervisory/team building training. This can be accomplished by checking out "How to Supervise People" CD from the corporate office and passing all tests with a minimum score of 80%.
Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
Perform other related duties as assigned by immediate supervisor.
EXPERIENCE: Prefer three years of experience working in the criminal justice field; will train those with applicable skills in related fields.
EDUCATION: High school degree, college degree desired
**Favorable driving record preferred based on company's current insurance policy**
$42k-56k yearly est. 8d ago
Seasonal Receiving Support Associate, Part Time - Orlando
Bloomingdale's, Inc. 4.2
Technical specialist job in Orlando, FL
A Bloomingdales Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logi Support, Receiving, Associate, Seasonal, Part Time, Retail, Fulfillment
$25k-30k yearly est. 8d ago
Technical Support Specialist I
OUC 4.5
Technical specialist job in Orlando, FL
OUC - The
Reliable
One, is presently seeking a Technical Support Specialist I to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.
We are looking for a confident, customer-focused, and technically curious professional to provide operational and helpdesk support for OUC's IT systems and enterprise applications. This role is fast-paced and collaborative and requires a candidate who is eager to learn, solution-oriented, and takes ownership of their work.
In this role, you will support day-to-day IT operations by diagnosing and resolving hardware and software issues, managing support tickets, and monitoring operational jobs using Control-M. You will ensure business-critical processes, such as billing, meter data integration, and vendor payments, are completed accurately, on time, and in accordance with service level expectations. You will also participate in on-call rotations after initial training, provide cross-functional coverage as needed, and assist with testing and implementing new systems and process improvements.
The ideal candidate is comfortable communicating clearly and confidently, can articulate technical issues concisely to internal and external customers, and thrives in a team-oriented environment. You should be a team player willing to ask questions, learn quickly, and contribute solutions, while supporting a highly experienced and collaborative team.
OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.
Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.
The ideal candidate will have:
High School Diploma or GED (required); some college or technical certifications are a plus.
Minimum of 1 year of experience in a call center or customer service environment providing technical support.
At least 1 year of experience with data processing, IT support, or helpdesk operations.
Familiarity with Control-M or similar job scheduling software; BMC FootPrints and FTP protocols are a plus but not required.
Strong proficiency in Microsoft Office Suite (Teams, Word, Excel, Outlook, etc.) and general computer hardware/software troubleshooting.
Excellent communication skills, with the ability to articulate technical issues clearly and concisely to diverse audiences.
A collaborative, team-oriented mindset and the confidence to ask questions and take ownership of their work.
Flexible and adaptable, able to participate in on-call rotations including overnight and weekend coverage after initial training.
OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:
Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
Generous paid vacation, holidays, and sick time
Paid parental leave
Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
Wellness incentives and free access to all on-site OUC fitness facilities
Access to family-oriented recreational areas
Paid Conference and Training Opportunities
Hybrid work schedule
Click here to view our Benefits Summary.
Salary Range: $ 22.26 - $ 27.83 per hour (Est. $46,309 - $57,888 annually) - commensurate with experience
Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801
Please see below a complete Job description for this position.
Job Purpose
Respond to requests for technical and functional assistance in person, via phone, or electronically. Diagnose and resolve technical hardware and software issues. Research questions using available information resources. Also responsible for ensuring that all data processes are completed in a timely manner to support billing, meter data integration, vendor payments, and other OUC business critical applications. Research issues related to Enterprise level monitoring such as health of the network, servers, security threats and batch schedules.
Primary Functions
Diagnose, troubleshoot and resolve technical problems and advise customer on appropriate action via phone, email, and/or walk-ins;
Manage, review, and work incoming tickets within BMC FootPrints and redirect problems to appropriate resource if they cannot be resolved by the Help Desk;
Review and respond to incoming emails from the IT support mailbox, and create tickets accordingly in BMC FootPrints;
Log all Help Desk interactions in BMC FootPrints ticketing system;
Update and repair software and/or applications as required for customers;
Override approvals within BMC FootPrints as required and make administrative changes to customer and agent profiles as required;
Document steps for new procedures or changes in procedures and share with team, as well as upload to ShareIT site;
Rotate on-call duties weekly amongst team members. This requires 24 hour, 7 days a week, availability to respond to customer problems;
Work with Manager and Business Analysts within IT as necessary on special projects or pending changes to TOS procedures;
Work with other IT Application teams on triage support transition documentation;
Research and seek solutions to more difficult problems of issues that arise;
Remain abreast of IT Support policies and procedures;
Assist other TOS Specialists with applications and software when needed;
Attend and participate in daily IT Support call;
Coordinate, monitor, and verify production batch jobs on local and enterprise schedulers;
Analyze File Transfer Protocol (FTP) logs, troubleshoot problems and cancel/rerun/restart batch jobs and failed data processes;
Ensure that the 24 hour job run schedule is completed within the Service Level Agreements (SLA) timeframe;
Assist with testing of new hardware, software and business processes in test/development/User Acceptance Testing (UAT) environments prior to production installs and monitor testing turnover;
Open OUC FootPrints incident tickets and work service requests;
Contact internal customers and external vendors to verify and complete business processes;
Support network and storage configuration, data center operations and infrastructure hardware/software (i.e. Microsoft server platforms, System Center, etc.);
Maintain accurate, technical documentation and event turnover for management and IT partners; communicate threats, issues and missed SLA levels through incident management and call-out protocols;
Perform other duties as assigned.
Technical Requirements
Working knowledge of all, but not limited to the following:
Mathematics;
Computer Equipment;
Information Processing;
Technology Hardware/Software;
Software logs;
Technical documentation;
Shift turnover;
Operational manual;
Familiarity with all, but not limited to the following:
Software Applications (i.e. PSERM, CC&B, AutoCAD, FootPrints Service Core);
Unix/Linux Windows 10/11;
Control-M;
FTP Protocols;
Communicate with customers with the objective to process transactions or resolve problems;
Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws;
Ability to make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
Ability to use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
Education/Certification/Years of Experience Requirements
High School Diploma or GED (required).
One (1) year experience working in a call center environment or Customer Service or related industry providing technical support (required).
Minimum of one (1) year of experience in data processing i.e. working with computer software/hardware/helpdesk support or similar (required).
Working Conditions
This job is absent of disagreeable working conditions. It is performed in an office work environment. This job requires the ability to work a flexible and changing schedule. The team operates 24/7/365, including weekends and holidays and therefore will require working a variety of schedules and remain on-call as scheduled.
Physical Requirements
This job includes very frequent speaking/hearing, reading/writing/typing, and computer use. This job requires frequent standing, walking, sitting, and bending. There may be occasional climbing, kneeling, reaching overhead, etc.
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations
.
EOE M/F/Vets/Disabled
$46.3k-57.9k yearly 6d ago
Technical Support Specialist
Badger Meter 4.4
Technical specialist job in Melbourne, FL
Badger Meter - Where Every Drop Counts and So Do You
At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste.
Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation.
When you join us, you'll find:
Purpose-driven work that makes a real difference in communities around the globe.
Career growth and development opportunities designed to help you achieve your potential.
A supportive, inclusive culture where collaboration and creativity thrive.
Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.
What You Will Contribute:
Position Summary
We are seeking a technically skilled and customer-focused individual to join our support team. This desk-based role involves providing remote assistance for specialized equipment and systems, leveraging expertise in RF communications, electrical systems, computer interfaces, and network technologies. It requires familiarity with diagnostic software, cybersecurity best practices, and technical documentation.
This role is a great fit for a field service technician looking for more office-based work or a technical support specialist eager to engage directly with customers. You'll leverage your hands-on experience while expanding into a customer-facing, problem-solving position that combines technical expertise with relationship-building. It's an opportunity to stay close to the technology you know while developing new skills in communication and remote diagnostics.
Key Responsibilities
· Provide remote technical support for RF communication systems, electrical controls, and networked devices.
· Troubleshoot hardware and software issues using diagnostic tools and lab simulations.
· Interface with customers to resolve technical problems, ensuring high levels of satisfaction.
· Document support cases, resolutions, and system configurations in internal databases.
· Collaborate with engineering and development teams to escalate and resolve complex issues.
· Test and validate software updates and system configurations in a controlled lab environment.
· Maintain cybersecurity protocols and ensure secure handling of customer data.
· Participate in on-call rotations and provide occasional onsite support within the southeastern U.S. (primarily Florida).
Qualifications
· 1-3 years of experience in electrical controls, RF systems, or related technical fields.
· Strong written and verbal communication skills.
· Ability to work independently and as part of a collaborative team.
· Proficiency with computers, remote access tools, and networking fundamentals (Linux experience is a plus).
· Familiarity with PLC control systems and control logic is advantageous.
· Experience with database entry and strong attention to detail.
· Background in military communications, SCADA systems, or RF technologies is a plus.
Core Competencies
Collaboration: Work effectively across teams to achieve shared goals.
Communication: Clearly convey technical information to both technical and non-technical audiences.
· Initiative: Proactively identify and resolve issues, going beyond basic requirements.
· Work Standards: Maintain high standards of accuracy, accountability, and professionalism.
Working Conditions
Primarily office-based with standard computer and phone equipment. Occasional travel for onsite support (within Florida and surrounding areas). May involve limited exposure to outdoor conditions during field visits.
#EL123
An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at *************************************************************
Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.
Privacy Statement
The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.
$39k-70k yearly est. Auto-Apply 60d+ ago
Technical Clarification Specialist
Siemens Energy
Technical specialist job in Orlando, FL
About the Role Florida Orlando Remote vs. Office Office/Site only Company Siemens Energy, Inc. Organization Gas Services Business Unit Central Full / Part time Full-time Experience Level Experienced Professional Technical Clarification Specialist
As part of the Technical Clarification team, you will play a key role in supporting our Large Gas Turbine, Steam Turbine, and Generator Service Business by providing technical clarification for spare parts, material numbers, and material supersedures. Using SE databases and your expertise, you will enhance data quality, streamline processes, and address challenges to ensure accurate part data for the offer, order, and planning processes. You will collaborate with global teams across sales, project management, engineering, procurement, and suppliers to meet critical parts demands, maintain operations, and elevate service standards. In this dynamic role, your proactive attitude and problem-solving skills will make a meaningful impact worldwide.
How You'll Make an Impact (responsibilities)
* Provide technical clarification of spare parts and spare parts lists across all product types (GT, ST, GN, AUX) to support our Service Business parts quoting, ordering, and logistics processes, proactively focusing on improving SE's response time to customers.
* Identify correct orderable parts, find alternatives, locate material master numbers, and assist with material master data updates.
* Support/drive critical/short-term outage demands from site (trouble shooting).
* Ensure sustainable data quality by capturing knowledge and updating systems of record.
* Collaborate with colleagues and teams across SE such as Sales, Project Management, Engineering, and Procurement teams to resolve details and expedite processes.
* Analyze requests for potential improvements and drive process changes and/or automation projects to realize improvements, including to departmental improvement processes, support cultural transformation, and drive adoption of new ways of working within diverse teams.
What You Bring (requirements)
* Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field (preferred), or equivalent experience in a similar role (e.g., Field Service Engineer, Commissioning Engineer).
* Minimum 5+ years of experience in product design, service engineering, or order management. Candidates with additional experience may qualify for a higher level. Power plant and spare parts experience across all product lines is preferred.
* You are proactive problem solver with an organized approach, who demonstrates initiative, asks questions, and communicates ideas clearly to support team objectives.
* Proficiency in English, with the ability to effectively convey ideas through writing and speaking. German proficiency is a plus. Excellent collaboration skills to thrive in a multicultural team environment while also able to work independently.
* Proven experience managing technical data sources, such as material masters, supersedure logic, bill of materials, configuration structures, and drawings, with proficiency in IT tools like SAP PD2, PCM, and MS Office 365. Proficiency with Snowflake, Tableau or Alteryx a plus.
* Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
Rewards
* Career growth and development opportunities; supportive work culture
* Company paid Health and wellness benefits
* Paid Time Off and paid holidays
* 401K savings plan with company match
* Family building benefits
* Parental leave
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more.
$65k-100k yearly est. 22d ago
IT Support Specialist
Satcom Direct
Technical specialist job in Melbourne, FL
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.
Satcom Direct offers a highly competitive benefits package. Our global headquarters offers an on-site gym staffed with personal trainers, a café, food trucks, social hour, and more. With an open vacation policy, employees have the flexibility to take time when they need it. SD is centrally located on the beautiful Space Coast in Viera, FL, which is one of the Top 50 Master-Planned Communities in the United States.
JOB SUMMARY:
The IT Support Specialist is a point of escalation for helpdesk level tickets and is responsible for developing methods and procedures to be used at the helpdesk level to address issues addressed by users. Secondary responsibilities include the ability to perform all aspects of a junior support role, in addition to administration of user accounts and access, conducting software installations, hardware repair, as well as developing methods and procedures for lower tier users interacting with these systems. Additionally, researching, analyzing, testing and coordinate deploying base images for user devices. This position requires a very “Positive" attitude and excellent “Customer Service" skills. The Support Specialist should have excellent telephone etiquette for supporting remote users who reside at our remote office locations, as well as those that are traveling. A sense of urgency is needed for resolution of problems to allow end-users to function without interruption. The Support Specialist will be required to continually update and enhance technical skills through training programs and self-study to stay abreast of technology improvements and updates.
ESSENTIAL DUTIES/RESPONSIBILITIES:
The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Analyze, troubleshoot and resolve escalated issues including; PCs, portable devices (iPads, iPhones, hardware and software), applications printer and fax configurations, applications, printers, faxes and network related issues. Be a point of escalation for helpdesk level issues, identifying when further escalation is necessary and work with appropriate team member.
Assist users with advanced understanding of Microsoft Windows Operating systems &Microsoft Office Products.
Provide assistance in administration of Microsoft Active Directory functions (Account; Add, Change, Delete, role/permission groups, Distribution groups).
Administer security related systems from an IT standpoint. Systems to include access control across multiple office locations.
Resolve account lockout issues.
Develop and test “Gold” images for user level hardware.
Document resolutions to complex issues and tasks that end users may run into, and provide education to them. Analyze repeat problems for final resolution and future mitigation.
Create and administer email accounts, user access accounts for network access and maintain first-level triage for all communication applications.
Provide a consistent, stable platform for all workstations by utilizing an imaging utility to deploy a standard desktop.
Install and replace hardware and software packages (including security patches) for end-user laptops and workstations in all locations.
Assist with asset management to include the tracking of relocation and reallocation of hardware and software (i.e. coordination of company moves) and maintaining a complete inventory of hardware in all locations, including inventory that has been disposed.
Establish and maintain working relationships within our company across all locations.
Work with the business contingency planning to establish and maintain disaster recovery plans at the desktop, printer, and fax level. Test out these plans every six months as part of recovery.
Coordinate resource allocation by supporting use of video conferencing, projectors, and remote PC connections for meetings, etc.
Replacement or repair of damaged or outdated equipment.
Assist other IT departments with projects or research as needed.
Provide proactive information through research of the business to assist and improve processes.
Provide after hours support on rotating on-call schedule
Perform other duties and special projects as assigned.
To be successful in this role, an individual must be able to perform each essential duty in a satisfactory manner and should demonstrate all competencies listed above. All employees are expected to adhere to and be knowledgeable of SD operating standards, established safety rules, and adhere to company attendance guidelines.
GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS:
Required qualifications and experience:
2-5 years of recent technical support in a corporate setting that includes, hands-on experience configuring and maintaining desktop hardware and software, preferred.
Demonstrated experience providing excellent, professional and positive customer service including superior telephone etiquette and strong verbal and written communication skills (ability to present complex technical information to a non-technical audience).
Demonstrated experience documenting technical resolutions to common issues; sharing information with end-users and team members; and identifying and documenting enhancements that can be made to systems to improve overall customer experience, helping them be more efficient.
Proven ability to stay organized; to track and manage multiple tasks at the same time and follow them through to completion; to solve complex technical problems with limited supervision; and to make sound technical decisions.
Technical experience should include: Experience with networking concepts and administration; thorough knowledge of Windows OS, thorough knowledge of Mac OS/iOS; Active Directory and account management; MS Office including Outlook; MS Dynamics CRM; TrendMicro Anti-Virus; knowledge of PC Architecture and network administration including LAN architecture; trouble shooting skills in Windows Terminal Server environment; knowledge of log on scripts and registry edits.
Experience with printers, preferred.
Experience with Dell Desktop and Notebook or Lenovo laptops, preferred.
Working knowledge of Cisco routers, switches, Cisco ASA Firewalls, preferred
College or technical degree preferred.
CompTIA A+ certificate upon hire or within one (1) year of employment.
Successful completion of required background screening and drug test.
PHYSICAL DEMANDS:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (
WORK ENVIRONMENT:
The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to others talking or laughing loudly, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their particular duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands. Work may require some physical effort in the handling of light materials, boxes or equipment. The temperature at client locations can vary from controlled to variations off hot/cold when working, standing or walking in or near the flight-line or maintenance repair center.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at *****************.
Satcom Direct is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
$34k-57k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Palm Bay, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 21d ago
IT Support Specialist
Dave School 3.8
Technical specialist job in Orlando, FL
Job Description
The IT Support Specialist will provide technical assistance with the installation and maintenance of hardware, software, network communication and workstations including troubleshooting, technical support and training. It will serve as a technical resource for site based staff and personnel.
Minimum Requirements:
Associate Degree in Information Technology or Computer Science.
Minimum of 1 year of previous experience in network maintenance, desktop support and design.
Certification of A+ and N+
Essential Duties and Responsibilities:
Troubleshoots and maintains FTC approved site based networks, workstations peripherals/hardware and databases.
Provides technical support for computer hardware and software as well as assisting users with the use of e-mail, internet, and office productivity software.
Retrieve, review and/or modify data and deployment software.
Track software licensing and the use of software on site in accordance with corporate policy.
Maintain a database and inventory of technical equipment.
Assist in the preparation and planning of the school-based technology plan and SOP.
Oversees and maintain the school site.
Responsible for keeping up to date on current technology being used by the company.
Benefits:
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care
Dental/Vision Insurance Coverage
12 Paid Holidays / Paid Time Off / Paid Volunteer Day
401[k] with 50% Employer Matching
Short-Term Disability Life Insurance
Supplemental Life Insurance Options
Growth Opportunities / Education Assistance and Professional Development Benefits
No Cost Benefits:
Group Life Insurance
Long Term Disability
Talent Referral Program
TicketsatWork - Discount Entertainment Program
Enjoy a paid day off on your birthday (available to full-time employees after two years)
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - FloridaTechnical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.
$38k-70k yearly est. 14d ago
Sr. Acquisition Support Specialist
Optimal Solutions and Technologies 3.3
Technical specialist job in Orlando, FL
Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
Sr. Acquisition Support Specialist
Description of Specific duties in a typical workday for this position:
The Sr. Acquisition Support Specialist provides acquisition and contracting support to PM Synthetic Environment, assisting Government personnel in planning, developing, executing, and managing acquisition actions in support of synthetic environment capabilities. The individual supports acquisition lifecycle activities to ensure procurements are compliant, well-documented, and aligned with program objectives, cost, schedule, and performance requirements.
Responsibilities include supporting development and review of acquisition documentation such as Statements of Work (SOWs), Performance Work Statements (PWSs), Independent Government Cost Estimates (IGCEs), market research documentation, acquisition strategies, and Contract Data Requirements Lists (CDRLs). The Acquisition Support Specialist assists with coordination of acquisition packages, responses to contracting office inquiries, and tracking of contract actions, modifications, and deliverables.
Additional duties include supporting technical and management proposal evaluations in accordance with established evaluation criteria; assisting with funding documentation and acquisition planning milestones; tracking contract performance and deliverable status; and supporting program reviews and acquisition-related briefings. The role collaborates closely with program managers, systems engineers, test engineers, logisticians, and contracting personnel to ensure acquisition efforts effectively support PM Synthetic Environment requirements.
The Sr. Acquisition Support Specialist provides administrative and analytical support to acquisition decision-making and ensures acquisition processes are executed efficiently and in compliance with applicable policies and regulations.
Position Requirements:
* Bachelor's degree in business, Acquisition Management, Contracting, Program Management, Engineering, or a related field
* Minimum of 10 years of experience supporting acquisition or contracting activities within a DoD or Federal environment
* Demonstrated experience with:
* Development and review of acquisition documentation (SOWs, PWSs, IGCEs)
* Market research and acquisition planning support
* Contract action tracking and deliverable management
* Coordination with contracting offices and technical teams
* Acquisition reporting and documentation
* Active Secret Clearance
This is a full-time position paying a base salary and full benefits and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
OST is an equal- opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran , or any other category protected by applicable federal , state, or local law.
$92k-139k yearly est. 15d ago
Technician Associate-Spectrometer
Halma 3.7
Technical specialist job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Use in house software applications to program circuit boards and calibrate light measuring devices
Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
Report defective materials or questionable conditions to the department supervisor.
Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Complete tasks as directed by manufacturing schedules with minimum supervision
Work performed in a shop environment.
May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
Minimum 3-year related factory experience
High school diploma or equivalent
Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
Electro-Optical assembly background a plus.
Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
$67k-107k yearly est. Auto-Apply 60d+ ago
IT Helpdesk Representative
Precision Enterprises, Inc. 3.5
Technical specialist job in Cocoa, FL
Job Description
This position will collaborate with the Information Systems (IS) staff to provide technical assistance to clients who require support using customer hardware and software in accordance with the formal, sociotechnical, and organizational process components of information systems. This position will treat and respond to end-users as with a customer service orientation and will report activity to IS Manager, Engineering Manager and CFO.
Key Responsibilities:
Diagnose and resolve system incidents, problems, and events reported by customers.
Troubleshoot system hardware and software and generate reports as required Perform account reconciliations to resolve discrepancies.
Install and configure hardware, software, and peripheral equipment in accordance with business requirements for new and current system operators.
Contribute to new employee onboarding or employee transfers and initiate orders for new equipment.
In conjunction with HR Assist in the preparation of financial reports related to accounts receivable.
Administer accounts, network access and rights, to approved equipment and systems.
Diligently monitor and report client-level computer system performance and user trends.
Log, coordinate, prioritize and schedule support requests alongside department resources and regular activities.
Demonstrate access to network and other technological peripherals (i.e. shared scanners and printers) for new and current system operators.
Collaborate internally with HR and Network Operations departments, as well as externally with vendors (i.e. internet service providers, telephone service providers, etc.).
Keep logs of user issues and track completion.
Escalate incidents, problems, and events IS Manager for prioritization directives
Qualifications:
Customer Service Experience
Excellent Communication Skills
Incident and Information Management
Information Assurance
Infrastructure Design
Policy and Procedure Administration
Information System Administration, Testing and Evaluation
Problem Resolution
Core cybersecurity principles and operation of computers and Microsoft Office.
IT system operation, maintenance, and security needed to keep equipment functioning
properly.
Organizational security policies and industry best practices for service desk.
Network security and computer networking methods, concepts, and protocols.
Expertise in successfully identifying the solutions to less frequent and more complex system problems.
Proficiency in conducting research for troubleshooting novel client-level problems.
Proficiency in identifying degradation of system performance causes and initiating appropriate mitigation measures.
Proficiency in configuring and validating network workstations and peripheral devices in accordance with business constraints and needs.
Cyber threats, vulnerabilities, and specific operational impacts of cybersecurity lapses.
Expertise in physical computer elements and operational design, including the functions of various components and peripheral devices.
Proficiency in using the proper tools for repairing software, hardware, and peripheral system equipment.
Ability to accurately depict incidents, problems, and events in the trouble ticketing system.
Knowledge of best practices used for recording and querying and incidents, problems, and events that are reported.
Remote access processes, tools, and proficiency related to customer assistance.
Electronic devices.
Knowledge of systems administration core concepts.
Requirements:
AA degree or Vocational certificate in computer-related field with two years' proven experience in computer network administration and maintenance. OR High school diploma with three years' proven relevant experience.
Physical Requirements:
Capable of striking keys on a computer keyboard and using a computer mouse. Lifting up to 25 lbs.
Viewing computer monitor displays.
Answering phones.
Seated for long periods of time.
Equipment to be Used:
Computer, peripherals, printers, office equipment.
Note
Duties and skills required for this position are general and describe the principal functions, level of knowledge and skills required of this job. You should not consider it an all-inclusive listing of work requirements. You may be asked to perform other duties as assigned, including work in other functional areas. Willingness to contribute in such a manner is taken into consideration in job candidacy, transfer, and performance appraisal.
“U.S. Persons" Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.
$40k-73k yearly est. 22d ago
Tech Support Specialist II
Crosslink 4.1
Technical specialist job in Orlando, FL
Technical Support Specialist II
Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents.
Essential Responsibilities:
To receive inbound telephone calls, chat messages, and emails from customers on product questions.
To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence.
Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel.
Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible.
Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness.
User professional judgement to resolve problems.
Serve as a point of contact for large customers.
Assist seasonal technical support agent and resolve/report problems.
Owning and driving various aspects of quality assurance from a technical support team perspective.
Provide assessment of existing systems and recommend improvement.
Work effectively either solo or in a team.
Performs additional related duties as assigned by management.
Must have excellent communication skills (verbal and written).
Prepare for and support new products within technical areas.
Preferred Skills:
Associates Degree in Computer Science, or 3 years of experience
2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications
2 years Customer Service
Bi-Lingual (English/Spanish)
Basic knowledge of Tax concepts
$38k-70k yearly est. 18d ago
Video & Technology Associate (2026)
Baseball Operations
Technical specialist job in Lakewood Park, FL
Title: Video & Technology Associate Department: Baseball Development Reports to: Coordinator, Minor League Video & Technology Status: Full-Time, Seasonal
Reading, PA
Jersey Shore, NJ
Clearwater, FL
Please Note - Housing will be provided by The Phillies for this role for all locations
Position Overview:
Oversee the daily video, technology, and advance scouting operations at assigned minor league affiliate. Duties will include but not be limited to filming and logging home and road games, as well as assisting in daily instructional film/data review sessions with coaches, players, and staff. In addition, the VTA will be responsible for maintaining all baseball technology equipment, including setup, logging, and uploading all data each day.
Responsibilities:
Open and oversee operations of affiliate video room daily
Film and accurately log all home and road games using BATS video system
Film and capture data for bullpens, batting practices, and workouts based on requests by Phillies coaches and staff
Efficiently set up and run various baseball technology, including but not limited to bat sensors, motion capture tools, and ball flight tracking technology
Operate, troubleshoot, and support IP and high-speed video cameras, computer networks, and network hard drives
Assist with daily data and video review sessions with Phillies coaches and players
Provide regular status reports to Minor League Video & Technology Coordinators and other Player Development staff in Philadelphia and Clearwater
Assist with various Baseball Development, Player Development and Amateur Scouting initiatives as needed
Required Qualifications:
Bachelor's Degree or currently enrolled college student
Must be able to interact professionally with players, coaches, front office personnel and medical/training staff, and be a good team player
Must be detail oriented, organized and a strong communicator
Must be active, quick-thinking, and a good technology troubleshooter
Must have the ability to work with and protect highly confidential information
Must be able to work flexible hours, including nights, weekends and holidays
Previous experience working with BATS video system and/or sports technology is preferred
Previous experience working in professional or college baseball is preferred
On-field skills such as throwing BP is a plus
Physical Demands and Working Conditions:
Must be able to work in hot conditions for long periods of time
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$64k-101k yearly est. Auto-Apply 60d+ ago
Technician Associate-Spectrometer
Apollo Americ
Technical specialist job in Orlando, FL
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Use in house software applications to program circuit boards and calibrate light measuring devices
Perform bench-type processes to complete mechanical, optical and electrical assemblies, and sub-assemblies, using hand tools, and electronic and pneumatic tooling.
Report defective materials or questionable conditions to the department supervisor.
Maintain the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
Complete tasks as directed by manufacturing schedules with minimum supervision
Work performed in a shop environment.
May work at different workstations as production needs require, or shifts from one station to another, during the assembly process
ABOUT THE CANDIDATE
Our ideal candidate will bring the following knowledge and experience:
Minimum 3-year related factory experience
High school diploma or equivalent
Attention to detail, able to use soldering tools, good dexterity, ability to multi-task, and ability to work alone and in groups.
Use and be familiar with assembly and measuring tools, interpret visual aids and must be able to perform simple shop math
Electro-Optical assembly background a plus.
Ability to learn new skills in a timely manner, interpret visual aids and work overtime when needed.
Be proficient with Microsoft Office (Word, Excel, Outlook)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and delivers spectral solutions to researchers, OEMs and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification and quality assurance.
Our mission is to lead in creating precise yet practical optical solutions that enable researchers and industry to solve meaningful problems in health, safety and the environment. We have discovered, refined and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security.
We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-KS1
#LI-Onsite
$62k-100k yearly est. Auto-Apply 60d+ ago
AV & IT Commissioning Lead Technician
AV Hiring USA
Technical specialist job in Melbourne, FL
Job Title: AV & IT Lead Commissioning Technician
Salary: $30-$40 per hour
Position Type: Full Time (Permanent hire)
Industry: Audio Visual and Information Technology
The AV/IT Commissioning Lead Technician ensures AV systems are fully operational, tested and meet performance specifications before handover to the client. This role performs installation, programming, system testing, and troubleshooting to ensure seamless functionality. Reports to Installation Manager.
Key Responsibilities
Lead, coordinate and prioritize project related tasks on a daily basis.
Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design.
Install and maintain AV/IT systems including racks, display devices, projectors, camera systems, video teleconferencing systems (VTC), microphones and speakers.
Conduct final system testing, calibration, and quality assurance checks before project completion
Troubleshoot and resolve performance issues in AVIT system configurations
Provide daily job progress reports to the Installation Manager
Provide training and documentation to end-users for system operation
Work closely with engineers and field technicians to implement the system as specified in the engineering documentation.
Maintain redline documents, and system configuration to be updated for final customer deliverables package.
Maintain any other detailed commissioning reports and compliance documentation as needed.
Support service and maintenance department on an as-needed basis
Stay informed on firmware updates and best practices in system commissioning
Required Qualifications:
10+ years of AV installation experience
3 - 5 years of AV commissioning and system testing experience
Strong understanding of AV signal processing, networking, and control system programming
CTS, CTS-I or equivalent certification preferred
High level of experience with DSPs, control systems, and network audio/video distribution technologies
Excellent analytical and troubleshooting skills
Great communications ability to clarify and meet customer expectations
Benefits
Flexible 9/80 work schedule with every other Friday off
Health, Dental and Vision Insurance
Simple IRA with company match
Paid Time Off
Paid Holidays
Employee Incentive Plan based upon KPI performance
Comprehensive training programs
$30-40 hourly 21d ago
Help Desk Technician II
Insight Global
Technical specialist job in Cape Canaveral, FL
The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or independently. The candidate will be responsible for supporting 300+ users both on-site and remotely in a fast-paced environment within a team of skilled IT professionals. The ideal candidate will be highly motivated and have a basic understanding of networking and servers as well as a thorough understanding of desktop and application support. This is a dynamic support role with growth potential where pro-activity, documentation skills, compliance, and a solution-driven mindset are required. This position is frequently the "face of IT" within the organization and needs to convey an attitude of caring and competence in all interactions.
This role offers an individual with the basic skills the opportunity to expand their knowledge into all aspects of core IT administration, networking, and innovation.
- Acts as a front-line interface to users, accepting requests for technical assistance and resolving routine computing problems.
- Responds to user requests for service in a prompt, friendly, and customer service-oriented manner.
- Provide Helpdesk coverage and log, prioritize, categorize, and document all phone and email requests received by the Helpdesk system.
- Troubleshoot, diagnose, and resolve technical support issues for users, communicate status and follow through to completion.
- Monitor, report, and respond accordingly to all systems alerts from the Monitoring System
- Follow procedures to assign and escalate complex calls to the appropriate internal or third-party technical support person.
- Provide hardware, software, telecom, printing, audio-visual, and network support to users and external clients as necessary.
- Setup, deploy, and troubleshoot user endpoint devices, printers, and other PC hardware and peripherals. Knowledge of imaging technologies such as Microsoft Intune, Deployment Toolkit, and RMM tools is a plus.
- Provide Basic (Level 1) support, troubleshooting, and problem-solving on a local area network (LAN) and on a wide area network (WAN) using standard network troubleshooting techniques and tools.
- Provide basic telecommunications support for phone and voicemail utilizing MS Teams
- Install, configure, maintain, troubleshoot, and resolve problems related to a wide variety of applications and other software.
- Maintain an accurate inventory of all IT Equipment within the Helpdesk's Asset Management System.
- Acts in a consultative role to end-users by providing recommendations regarding hardware, software, processes, etc., to enhance productivity and efficiency.
- Assists in training of basic systems for new and current users when necessary.
- Create new user access/login accounts as well as remove user files/access from network upon user separation.
- Provide project support to Senior IT Operations technical staff as appropriate.
- Manage individual projects as assigned, including planning, timelines, status updates, milestones, and completion of objectives.
- Write essential documentation on procedures, troubleshooting steps and solutions including user guidelines for KB publication.
- Provide rotating, on-call services for after-hours and weekend coverage.
- Provide rotating, on-site weekend coverage.
- Stay current on all affiliate technologies required for end-user support issues.
- Perform other duties and responsibilities as assigned. This may include performance of duties not directly indicated in the job description.
- Must maintain confidentiality.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- BA/BS degree in information technology or computer science or related field or 5 Years of job-related experience in directly supporting end users, customer support, computer operations, system administration or another related area.
- Experience working in an Active Directory and Microsoft Cloud environments, working with Windows/AD, O365, Entra ID, OneDrive, Microsoft Teams, MS Defender suite and Intune.
- Experience with Apple products such as iPad, MacBook, and Apple Operating Systems.
- Experience with iOS and Android-based products.
- Experience working in a networking environment.
- CompTIA Security + or higher, or ability to achieve certification within 90 days.
Licenses / Certification Required:
- Possess a valid Florida Driver's License.
- Able to secure a Transportation Worker Identification Credential (TWIC).
Physical Requirement
- Tasks involve the ability to exert light physical effort in sedentary to light work.
- May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (20-50 pounds).
Environmental Requirements
- Degree of flexibility and are likely to require evening/weekend work and participation in an on-call rotation
- Office Environment - with the ability to travel to and from other offices/buildings. - Microsoft Certified Desktop Support Technician (MCDST), preferred.
- Microsoft Certified System Administrator (MCSA), preferred.
$34k-56k yearly est. 21d ago
ITS Technician
Traffic Management Solutions 4.2
Technical specialist job in Fort Pierce, FL
Role Description:
The ITS (Intelligent Transportation Systems) Technician is responsible for the installation, maintenance, and troubleshooting of low-voltage systems and equipment related to transportation infrastructure. This includes systems like traffic signals, dynamic message signs (DMS), cameras, sensors, and other related technologies used in traffic management and public safety. The technician will work closely with project managers, engineers, and other team members to ensure systems are installed and maintained to the highest standards.
Responsibilities:
1. Installation & Setup:
Install and configure low-voltage systems such as traffic control systems, surveillance cameras, sensors, and communication equipment.
Mount and secure devices, wiring, and components in accordance with safety standards.
Ensure systems are properly connected, calibrated, and operational.
2. Maintenance & Troubleshooting:
Perform routine inspections, maintenance, and repairs on ITS systems to ensure optimal functionality.
Diagnose and troubleshoot electrical and mechanical issues with low-voltage systems, components, and wiring.
Respond to service calls and emergency repairs in a timely and efficient manner.
3. System Testing & Calibration:
Conduct tests to ensure systems are functioning according to specifications.
Calibrate and fine-tune systems to optimize performance.
Perform software and hardware updates as required.
4. Documentation & Reporting:
Maintain accurate records of installations, maintenance activities, repairs, and system configurations.
Provide reports on project progress, maintenance schedules, and system performance.
Document any system malfunctions and repairs made.
5. Compliance & Safety:
Follow all relevant safety procedures and codes while working on low-voltage systems.
Ensure all work complies with local, state, and national electrical codes and regulations.
Maintain a clean and organized work area, ensuring safe handling of equipment.
Qualifications:
High school diploma or equivalent (Associate's degree or technical certification in a related field preferred).
Proven experience with low-voltage systems, electrical systems, or ITS technologies.
Knowledge of traffic control systems, surveillance systems, sensors, and other related equipment.
Familiarity with relevant electrical codes and safety standards.
Ability to read and understand blueprints, wiring diagrams, and technical manuals.
Strong troubleshooting and problem-solving skills.
Good communication skills and ability to work as part of a team.
Valid driver's license (for traveling between job sites).
Why us:
Competitive salary and benefits package including 401k matching; medical, dental, and vision insurance; company paid life insurance; company paid time off; company paid holidays; etc.
Opportunities for professional growth and development.
Chance to work on exciting and impactful projects.
A commitment to safety and innovation.
Supportive and experienced leadership team.
Traffic Management Solutions is an Equal Opportunity Employer by both policy and practice. We encourage candidates from all backgrounds to apply. It is the intent of Traffic Management Solutions employment and personnel practices to conform to all Federal, State and local laws and regulations regarding non-discrimination.
$35k-52k yearly est. Auto-Apply 60d+ ago
Systems Support Specialist
247Hire Demo
Technical specialist job in Orlando, FL
Responsibilities:
Provide technical support and troubleshooting for a variety of computer systems and software applications
Assist users with hardware and software issues, including installation, configuration, and maintenance
Diagnose and resolve network connectivity problems and ensure the reliability of network infrastructure
Implement and maintain security measures to protect systems and data
Provide training and guidance to users on the proper use of technology
Maintain detailed records of support activities and document solutions to common problems
Collaborate with IT team members to identify and implement process improvements
Qualifications:
2-3 years of experience in a systems support or IT helpdesk role
Strong problem-solving and analytical skills
Excellent communication and customer service skills
Proficient in Windows and mac OS operating systems
Knowledge of networking protocols and troubleshooting techniques
Familiarity with common software applications and productivity tools
Ability to work independently and as part of a team
Certification in CompTIA A+ or equivalent preferred
$46k-74k yearly est. 41d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Technical specialist job in Melbourne, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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How much does a technical specialist earn in Melbourne, FL?
The average technical specialist in Melbourne, FL earns between $54,000 and $120,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Melbourne, FL