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Technical specialist jobs in Miramar, FL

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  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Obsidian 4.3company rating

    Technical specialist job in Miami, FL

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $36k-55k yearly est. 60d+ ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Technical specialist job in Miami Beach, FL

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $32k-53k yearly est. 60d+ ago
  • AI / Integration Specialist

    Lucyd

    Technical specialist job in Miami, FL

    At Innovative Eyewear (Lucyd), we're redefining how people connect with technology through their eyewear. Our mission is to make smart glasses practical, stylish, and intuitive for everyday life. We're now seeking an AI / Integration Specialist to join our team and lead the next phase of our app and AI ecosystem - integrating third-party platforms, voice assistants (such as Siri, Google Assistant, and Alexa), and wearable technology into a seamless, user-friendly experience. Role Overview Rather than competing with big tech companies like Meta or Apple, Lucyd's strategy is to integrate the best third-party AI tools and mobile apps into our eyewear ecosystem. The AI / Integration Specialist will own the architecture, design, and implementation of these integrations - from Siri and other voice assistants to productivity tools to real-time translation and communication apps. You'll collaborate closely with our product, firmware, and UX teams to make Lucyd glasses the most intuitive and connected smart eyewear on the market. Key Responsibilities Identify and evaluate third-party APIs and AI tools for integration (e.g., messaging, music, navigation, translation, Siri/voice assistants). Build and maintain middleware solutions and integration layers connecting Lucyd hardware with mobile and web services. Collaborate with mobile developers (iOS/Android) to implement voice command triggers, Siri Shortcuts, API hand-offs, and app linking. Integrate AI SDKs (OpenAI, Google AI, Whisper, etc.) for features voice-to-text, natural language understanding, and real-time translation. Work closely with the UX team to ensure all integrations are seamless, discoverable, and intuitive for end users. Develop a roadmap for third-party integrations, balancing impact, technical complexity, and user demand. Optimize for speed, reliability, and low-latency communication between glasses and mobile apps. Document best practices and establish internal frameworks for future integrations. Qualifications Required: 6+ years of experience in mobile or API integration development (Android, iOS, or cross-platform). Strong understanding of RESTful APIs, SDKs, and mobile app ecosystems. Experience with AI / voice technologies (speech-to-text, SiriKit, NLP, or other voice assistants). Skilled in OAuth, token management, and secure data flows. Proven track record of integrating multiple apps or services into a unified user experience. Comfortable collaborating with product, design, and firmware teams. Nice to Have: Experience in wearables, IoT, or AR/VR devices. Familiarity with Bluetooth integration, edge computing, or AI inference on device. Strong sense of user workflows for voice and AI-powered interfaces. Start-up experience; thrives in fast-paced, lean environments. Success Metrics Successful deployment of at least 3 new AI/app integrations in the first 6 months. Improved user adoption and engagement with new app features. Documented and scalable integration framework for future use. Demonstrable improvement Siri/voice command performance and reliability. Why Join Us? Shape the future of wearable tech and AI integration. Join a small, innovative team where your work has direct impact. Collaborate with industry pioneers in smart eyewear, AI, and optical technology.
    $68k-100k yearly est. 4d ago
  • Specialist, Field Support Sol- Trainer

    Canon U.S.A., Inc. 4.6company rating

    Technical specialist job in Boca Raton, FL

    US-FL-Boca Raton Type: Full-Time # of Openings: 1 CUSA Boca Raton About the Role Provides comprehensive training, technical seminars and field ride-withs within the Service Division. Accountable for developing, administering and presenting comprehensive technical training to field service employees on all existing and future contracted products sold by Canon USA. This includes all Canon Enterprise and Production Technology Solutions products as well as any third party identified products (i.e. HP, Fiery, etc.). In addition, the Field Support Solutions Specialist will actively provide On the Job Training through ride-withs in support of the current Service Standards, Spares Standards and Dispatch Standards. This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities. Your Impact - Performs Technical/Non-technical seminars/OJT training sessions in the field. The seminars/OJT sessions will be conducted to help improve the KPI's of the technicians and branch performance. - Assists with the deployment, roll-out and implementation of major account installs during peak time periods. - Participates and contributes in the technical information sessions. - Creates, updates and distributes technical seminar contents and OJT reports to target individuals and branches. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Degree in related field preffered. - Strong communication, presentation, and organizational skills. - Knowledge of PC and/or Mac applications. - Experience working with end users in a support and/or training capacity is desirable. - Canon Technical Training Course Certifications for products related to the iRADV/IR /IRC/IP/CLC product line. - Technical proficiency with Canon or equivalent office imaging industry. We are providing the anticipated base salary range for this role: $54,460-81,550 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #li-rb1 #pm19 PI1be4ff049b1a-37***********7
    $54.5k-81.6k yearly 4d ago
  • Technical Oversight Specialist

    QAI Laboratories Inc.

    Technical specialist job in Medley, FL

    QAI Job Number: QAI-TECHOVS-09242025JOB TITLE: Technical Oversight Specialist (Building Products) LOCATION: Rancho Cucamonga, California/ Medley, Florida/ Tulsa, OK NUMBER OF POSITIONS: 1CATEGORY: Construction Materials BACKGROUND:Founded in 1995 by a group of experienced certification and testing experts, QAI is an independent third-party testing, inspection, and certification organization that serves the building, technology, and construction industries (among others) with cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized throughout the Certification world resulting in steady growth of our Certification, Testing, and Inspection business streams. Currently, we are looking for a Technical Oversight Specialist to join our growing Building Products team and support future expansion.DUTIES: You will perform, but not be limited to the following duties:Evaluate test reports, code evaluation reports, certification reports, calculations, and other technical data to building products to nationally recognized building safety standards (CSA, UL, ASTM, etc.) Apply knowledge of Canadian and/or US Building Codes as part of product evaluations and reporting.Develop and apply evaluation criteria to assess compliance of construction products, including modified or non-standard systems, with applicable building codes and recognized standards.Assist clients with determining the applicable requirements for their products and/or the evaluation needed to validate compliance when a product is modified.Assist with the design and construction of testing jigs and test sample assemblies. Document construction methods and results of tests/inspections.Perform product inspections and product sampling at client sites which may involve travel throughout Canada and the USAMentor and coach junior staff in technical evaluation practices and standards interpretation.Become familiar with and comply with the QAI quality system and administrative procedures.Be able to write and review concise, objective, and informative reports and documents.Be able to interact effectively and professionally with customers and colleagues, as required.Must be willing to be part of an energetic team with a can-do attitude.Other duties as assigned by the manager, or its designee. QUALIFICATIONS:Minimum: Possess Bachelors degree in a related engineering discipline (Construction, Civil, Mechanical, Architectural, Structural, etc.) or equivalent experience.Possess the ability to read, understand, and apply technical standards towards product certification, testing, and inspection projects.Proficiency in MS Word and Excel skills, be proficient with Email and Adobe Acrobat.Possess Good Laboratory Practice skills essential for testing products.Possess good interpersonal and communication skills.Requirements: Minimum of 5 years of experience working as a Senior Project Engineer or equivalent experience Hold a Professional Engineer (P. Eng) designation.Knowledge of the Canadian and/or US building codes and referenced nationally recognized standards.Previous experience with construction materials and construction practices. Key Technical Competence:Accepts instruction and follows it for testing outside of their general scope of knowledge and experience.Able to grasp general concepts in the field of testing and apply it to specific test methods.Able to perform testing and as knowledge grows in a specific field of testing graduates to more complex testing methods.Seeks assistance and knowledge from more senior personnel when a specific requirement is outside of their general scope of knowledge. Good working knowledge of the test methods in their specific discipline.Able to multi-task with some degree of efficiency and accuracy.Maintains a sense of ownership and responsibility for projects assigned to them.ADDITIONAL INFORMATION:Must hold a valid drivers license.Must hold a valid passport, or be able to obtain a valid passport, and must be able to travel to the Canada and international destinations. Additional Assets include:Forklift experience Level I first aid or higher APPLYING:QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus/commissions, medical, dental, and other perks. We are committed to the long-term success of our employees. Interested? Please submit your resume and cover letter here. Check out our other career opportunities on our website careers page: qai.org/careers or reach out to the recruitment team at careers@qai.org.Equal Opportunity Employer QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.Note: No sponsorship is available. Compensation details: 100000-120000 Yearly Salary PI1487c655d0df-31181-38963629
    $64k-96k yearly est. 7d ago
  • Technical Support Specialist

    Path Medical 3.8company rating

    Technical specialist job in Hollywood, FL

    Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: Onsite technical support when remote support is not able to resolve an issue. Installation and support for OS and apps for PCs, laptops and mobile devices. Installation and support for printers, scanners and associated applications. Problem-solving user issues with hardware and various company applications. Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. Adherence to company policies and procedures. Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: Low possibility of incidental exposure to blood borne pathogens or chemical hazards Low possibility of radiation hazard when working with X-Ray computer equipment Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: Patience, resourcefulness and an ability to solve complex problems Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: Move quickly in response to assignments Sit and stand for long periods Reach overhead and underdesk regularly Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: Communicates effectively and professionally with fellow employees regarding issues Documents effectively in ticketing systems, following issues to resolution. Assists in sharing information to ensure successful completion of assigned projects. Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.
    $41k-61k yearly est. 60d+ ago
  • Technical Support Specialist

    Institute of Healthcare Professions, LLC 3.6company rating

    Technical specialist job in Boynton Beach, FL

    Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $39k-71k yearly est. 13d ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Technical specialist job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 1d ago
  • IT Support Specialist

    Ontic Engineering and Manufacturing, Inc.

    Technical specialist job in Miramar, FL

    We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Our new Miramar, FL site (recently opened) is THE center of excellence for our MRO operations in North America. Having more than doubled our business in the last 5 years, we are the fastest growing aerospace company in the world! So, if you want to work for a company that prioritizes culture, shares success with its employees, and is set to double again in size over the next 5 years, we want YOU to apply today. Our team is looking for an IT Support Specialist to join them. You will report to the Senior IT Director - Global MRO & ROW and will have an onsite work structure in Miramar, FL. To be considered for the IT Support Specialist opening, here's what you'll need to bring with you: High school diploma or equivalent (required) Associate or bachelor's degree in information systems, Computer Science, or related discipline (preferred) ITIL Foundation certification (desired) Minimum 1 year of experience in an IT Service Desk or technical support role (required) Experience delivering both 1st and 2nd line IT support in a fast-paced environment (required) Proficient with Microsoft Windows OS (7/10/11) and Windows Server environments (2008/2012/2016+) Strong knowledge of Office 365, including administration, troubleshooting, and permissions management Hands-on experience with ERP systems such as Syteline, IFS, Visual, or Epicor (desired) Working knowledge of Active Directory, DNS, DHCP, and basic network troubleshooting Familiarity with ITIL principles and Service Level Agreements (SLA management) Excellent communication, organizational, and problem-solving skills, with a customer-first mindset As an IT Support Specialist, you will: Provide 1st and 2nd line IT support for hardware, software, and network issues, ensuring prompt resolution of user requests. Manage incidents and service requests via the IT Service Management (ITSM) system, maintaining accurate records and timely updates. Administer and maintain enterprise systems such as ERP platforms (Syteline, IFS, Epicor), ensuring account access, data integrity, and user permissions. Support and maintain core IT infrastructure including servers, storage, and network devices in collaboration with infrastructure teams. Administer Active Directory, including user creation, password resets, and group management. Perform root cause analysis on recurring technical problems, documenting and implementing solutions to improve system reliability. Coordinate with external vendors and service providers to resolve escalated technical issues. Maintain and update IT asset records, ensuring compliance with Ontic's data protection and information security policies. Our Benefits: Comprehensive medical insurance Competitive PTO, holiday pay, and sick leave Company 401K plan with up to 4% matched contribution Annual bonus program (varies by level and discretionary based on company and individual performance) Flexible working arrangements Paid volunteering opportunities Access to mental health champions across our sites Commitment to development Employee referral program Salary Range: $60,000- $75,000/year, based on experience #LI-Onsite EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Compensation Pay Range Please click here to review Ontic's California Consumer Privacy Act policy. Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.
    $60k-75k yearly Auto-Apply 7d ago
  • IT Support Specialist

    The Pharmacy Hub 4.3company rating

    Technical specialist job in Fort Lauderdale, FL

    Job DescriptionAbout Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. Job Summary The Pharmacy Hub seeks IT Support Specialist to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support. Requirements 1+ years of IT support experience Bilingual Proficiency (English and Spanish) Strong Windows 10/11 and basic mac OS support skills Experience with printer and peripheral device troubleshooting Basic networking knowledge (TCP/IP, DNS, DHCP) Basic understanding of Active Directory Familiarity with ticketing systems Ability to research solutions independently CompTIA A+ certification strongly preferred Who We Need Self-sufficient problem solver - After initial training, you'll own issues from start to resolution Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces Proactive - Spot problems before they escalate, suggest improvements Flexible - Schedule varies based on operational needs What You'll Be Doing Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and MacBooks Perform basic network troubleshooting (connectivity, wireless, IP configurations) Image and deploy computers using established processes Manage IT assets: receiving, labeling, checking in/out, inventory tracking Create system accounts as needed (training provided) Reset passwords and unlock accounts Document solutions in Confluence knowledge base Research and implement fixes independently Respond to helpdesk tickets within SLA Escalate complex issues to IT management or engineering teams What We Offer Competitive salary. Bonus program based on productivity and efficiency. Flexible scheduling options. Opportunities for growth in a rapidly expanding telepharmacy practice. Collaborative and innovative work environment focused on patient safety and compliance. Work Schedule Standard: Monday to Friday Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs Pay Range$50,000-$51,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
    $50k-51k yearly 2d ago
  • IT Support Specialist

    Helm Bank 3.9company rating

    Technical specialist job in Miami, FL

    Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Shipmonk 4.2company rating

    Technical specialist job in Fort Lauderdale, FL

    ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. Overview: We are seeking a dependable and well-rounded IT Support Specialist to support both corporate office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms. Key Responsibilities: Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues. Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools. Manage device inventory and lifecycle using SnipeIT, Miradore, Mosyle, and SimpleMDM. Support user access and identity management through Okta. Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi. Maintain accurate documentation of IT assets, configurations, and support procedures. Collaborate with remote teams to ensure timely resolution of issues and support requests. Assist in onboarding and offboarding processes, including device setup and account provisioning. Work closely with the IT team to escalate and resolve complex technical problems. Collaborate with remote network engineers to diagnose and resolve site-specific network issues. Diagnose, troubleshoot, and resolve issues affecting local workstations, printers, and mobile devices. Qualifications: 2-4 years of IT support experience in a mixed warehouse and corporate environment. Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom. Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM. Familiarity with asset tracking tools (e.g., SnipeIT) and identity management systems (e.g., Okta). Excellent troubleshooting, communication, and organizational skills. Ability to work independently on-site and prioritize support tasks effectively. Note: This job description outlines the general scope of responsibilities and required skills. Additional duties and project involvement may be assigned based on evolving business and IT needs. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $39k-71k yearly est. 10d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Technical specialist job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $34k-57k yearly est. 26d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Technical specialist job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL
    $34k-57k yearly est. 16d ago
  • IT Support Specialist III

    Edfed

    Technical specialist job in Miami, FL

    Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision. Duties & Responsibilities: Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations. Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections. Mentor lower-level Helpdesk/IT technicians. Work on assigned projects. Skills: Creating and administering Group Policy Objects Experience in the Microsoft 365 ecosystem Experience in enterprise-level imaging processes (preparing computers for imaging and deployment) Experience with hardware inventory management systems Mobile Device Management
    $34k-57k yearly est. 43d ago
  • IT Support Specialist

    Stefanini 4.6company rating

    Technical specialist job in Boca Raton, FL

    We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information 12 Months Contract May require after-hours and weekend work and OT may be required
    $43k-70k yearly est. 8h ago
  • Specialist, Technical Operations

    Lynn University 4.4company rating

    Technical specialist job in Boca Raton, FL

    The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities * Disburse all financial aid in Workday. * Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. * Support Financial Aid Director and Counselors on resolving disbursement failures. * Execute Financial Aid Processes in Workday. * Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. * Troubleshoot the scanning process and workflow functionality in Perceptive Content. * Perform related duties as requested by the Director of FA Technical Operations. * Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). * Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. * Runs, monitor and ensure data accuracy for Award Letter Integration. * Other duties as assigned. Required knowledge, skills, and abilities * Must have strong verbal communication and customer service skills. * Must be detailed oriented with excellent organizational, technological and follow through skills. * Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities * Workday, AdobeSign, Perceptive Content. Minimum Qualification * Must have a bachelor's degree. * Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.
    $47k-59k yearly est. Auto-Apply 45d ago
  • Technical Support Specialist

    Insight Global

    Technical specialist job in Miami Beach, FL

    Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami, FL. You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment. Key Responsibilities - Provide hands-on technical support for Mac desktops and laptops. - Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.). - Manage user accounts, permissions, and system configurations. - Maintain and support hardware, software, and network systems. - Document technical processes and create user-friendly guides. - Collaborate with cross-functional teams to identify and resolve IT challenges. - Proactively monitor systems and suggest improvements. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 3 years of experience in IT support or a related technical role. - Strong experience with ITSM and ITIL - Experience supporting Network Infrastructure - Experience with Active Directory and local server management - Experience with Device/Inventory Management - Comfortable working autonomously and managing priorities independently. - Excellent communication and problem-solving skills. - Ability to thrive in a startup culture-flexible, proactive, and resourceful. - Technical Certifications - Experience in creative industries (film, animation, gaming). - Experience setting up servers - Familiarity with remote support tools and ticketing systems.
    $34k-57k yearly est. 29d ago
  • IT Help Desk Support

    Vertical Bridge

    Technical specialist job in Delray Beach, FL

    Vertical Bridge is the nation's largest private owner and operator of communications infrastructure and locations, providing build-to-suit and colocation solutions to the wireless industry. Founded in 2014, the company is headquartered in Delray Beach, Florida. In 2020, Vertical Bridge became the first tower company in the world to achieve the CarbonNeutral company certified status and has been recertified every year since. Summary: The Enterprise IT Technician works with various types of internal software, SaaS platforms, and hardware platforms to ensure Vertical Bridge is running free from technical issues that could prohibit daily productivity. You will be responsible for handling both day-to-day troubleshooting and long-term IT projects, supporting users and maintaining our hardware and software environment. Job Functions: You will provide first and second level technical support for VB employees, diagnosing and resolving hardware and software issues. Support platforms will vary but primarily Microsoft 365 suite, including troubleshooting, user setup, and administration. You will manage primarily Lenovo laptops, ensuring proper configuration, performance optimization, and troubleshooting hardware issues. An understanding of user management and access control in Entra ID (formerly Azure Active Directory), including user provisioning, de-provisioning, and role management is key to the overall security of our environment. Platforms that you will work daily include but not limited to: Microsoft 365 Suite iOS and Android Mobile Devices for authentication Lenovo and Microsoft laptops Entra ID, SharePoint, Intune, etc. VB Custom Applications Supervisory Responsibilities: None Working Conditions and Physical Demands: Position will work directly from the corporate office with minimum travel. Ability to lift or move objects up to 20-40 pounds Ability to physically deploy laptops, monitors, docking stations, standard end-user IT equipment. Education and Experience: Associate's degree in Computer Science, Information Technology, or related field; Bachelor's degree preferred Minimum of 1-3 years of experience in IT support or related role Strong knowledge of Microsoft 365 suite, including administration and troubleshooting Experience with Lenovo and Microsoft Surface laptops, iOS and Android devices, and Xerox printers Proficiency in Microsoft Entra ID user management and Active Directory Proficiency in Microsoft Intune device management Solid understanding of network protocols and troubleshooting techniques Excellent problem-solving and analytical skills Strong communication skills, both verbal and written Ability to work independently and as part of a team Customer-oriented mindset with a focus on providing exceptional service Vertical Bridge is committed to a policy of equal employment and will not discriminate against an applicant or employee. Vertical Bridge is an Equal Employment Opportunity Employer M/F/D/V
    $34k-57k yearly est. Auto-Apply 60d+ ago
  • Help Desk Support Analyst (Full Time)

    Tekrecruiter

    Technical specialist job in Boca Raton, FL

    TekRecruiter has been asked to recruit a Help Desk Support Analyst to join the team of an awesome technology company in Boca Raton, FL. This is a Full Time position which sits onsite in their Boca Raton corporate location. The Help Desk Support Analyst will provide level 1 support to internal employees: You will resolve computer\-related issues for our employees You will be trouble shooting but not limited to: network and connectivity issues, user accounts and passwords, as well as computer and laptop maintenance Performs troubleshooting through diagnostic techniques and pertinent questions Determines the best solution based on the issue and details provided by office personnel Walks employees through the problem\-solving process Directs unresolved issues to the next level of support personnel Provides accurate information on IT products or services Records events and problems and their resolution in logs. Follow\-ups and updates customer status and information Identifies and suggests possible improvements on procedures TekRecruiter is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. TekRecruiter will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"712278507","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Salary","uitype":1,"value":"$18\/hr to 23\/hr"},{"field Label":"City","uitype":1,"value":"Boca Raton"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33427"}],"header Name":"Help Desk Support Analyst (Full Time)","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00297003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********05668013","FontSize":"12","google IndexUrl":"https:\/\/tekrecruiter.zohorecruit.com\/recruit\/ViewJob.na?digest=IWIRWZjZEPDogvjSL9TagdfgIqfJnAdJ..Y4jA8KuDQ\-&embedsource=Google","location":"Boca Raton","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"3ztsd566645f4a782484296e57846a5280404"}
    $18 hourly 60d+ ago

Learn more about technical specialist jobs

How much does a technical specialist earn in Miramar, FL?

The average technical specialist in Miramar, FL earns between $54,000 and $115,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.

Average technical specialist salary in Miramar, FL

$79,000

What are the biggest employers of Technical Specialists in Miramar, FL?

The biggest employers of Technical Specialists in Miramar, FL are:
  1. QAI Laboratories Inc.
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