Technical specialist jobs in Nebraska - 657 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

At Kidwell, we are passionate about technology. We thrive in a fast-paced environment where customer service is part of our DNA. We strive every day to leave a positive impact on our customers while building a strong team who knows how to leverage technology to challenge the status quo. We are currently accepting applications for an IT Systems Engineer to assist in supporting our technical team and clients. We are looking for highly motivated individuals who work well in both individual and team situations. We practice both remote and onsite technical support to help support our accounts. The IT Systems Engineer is responsible for incident management and front-line customer service. These responsibilities include base-level knowledge of many types of technologies and providing issue ownership and clean hand-offs to ensure superior customer satisfaction. Our staff is offered challenging opportunities to work in a wide variety of technical environments, allowing us to work with many types of systems and technology solutions. Our team structure allows us to provide a supportive environment, encouraging career growth for our engaged staff. Kidwell Core Values At Kidwell, our core values make us who we are and show in everything we do; Led by passion, we believe our everyday jobs contribute to something bigger than ourselves. We pride ourselves in our creativity, but also in the effective solutions we create that bring value to our customers. Our employees act like owners, who take initiatives to lead and are treated like family. We are relentless and see work ethic and accountability as the baseline in the pursuit of excellence. What You'll Do- * Provide the first line of technical support on site for our clients. * Perform customer service duties, including remote, telephonic, and onsite support. * Respond to inquiries from users and help resolve both software and hardware problems. * Assist in scheduling and dispatch of technicians and engineers. * Assist in diagnosing technical Tier 1, Tier 2 support issues in a timely manner. * Assist in maintaining documentation for internal and external networks. * Provide accurate and timely logging of problems and resolutions in appropriate systems. * Deploy PC's and other IT equipment, as needed. * Assist with inventory tracking. * Help with tools and scripting within our tool set. Do You Have What it Takes? * Excellent problem-solving skills * Must be self-motivated. * Extensive knowledge of PC hardware and software * Experience in Windows OS (Windows 10/11) * Knowledge of server operating systems (Windows Server, 2012R2, 2016, 2019 and 2022) * Basic understanding of LAN / WAN technologies * Superior customer service and communication skills - ability to effectively communicate with both technical and non-technical users. * Ability to thrive and help foster a positive team environment. * Ability to multitask; prioritize and accomplish all given tasks in a timely manner. * Escalate problems to appropriate teams where needed. Position Suggested Requirements: * Bachelor's or Associate's Degree in related field or equivalent experience required * 2+ Years Service Desk experience or equivalent troubleshooting experience * CompTIA A+, Microsoft MTA preferred, but not required This position offers a competitive salary and career development potential. We encourage and even pay for certifications and trainings. We also offer health, dental, life, and disability insurance along with paid vacation, holidays, sick leave, flexible scheduling, maternity/paternity leave, clothing allowance, and 401k with company match.

Busy lash and brow salon seeking esthetician experienced in skincare and lash extensions Eyelash Technician / Lash Technician Benefits: Competitive compensation plan with potential to make between $35K and $80K per year depending on full-time or part-time status Discounts on retail products A fun, well-managed, successful, and busy work environment Opportunities to learn and become an eyelash technician Opportunities to become a skincare specialist Full 3 week training Are you a cosmetologist or esthetician who is interested in learning lash extensions and brow services? Then come join our growing esthetician and cosmetologist team at the Amazing Lash Studio brand where we specialize in making everyone look and feel refreshed, beautiful and AMAZING! Here's what we're looking for in: A licensed professional in esthetics / aesthetics, or cosmetology Skincare Experience Willingness to learn new lash and eye area techniques A positive, friendly, upbeat and personable demeanor and attitude A customer service-oriented individual who can communicate effectively with clients, studio management and coworkers A professional appearance at all times Thrives in a fun, team-oriented environment If you do not have experience as an eyelash technician or lash technician in the esthetics or cosmetology industries, don't worry , we provide extensive training for cosmetologists and estheticians to be proficient in applying eyelash extensions. Legal Disclaimer ©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.

TELCOR Inc, a nationally recognized provider of health care software, is looking for an energetic, focused and motivated team member for the TELCOR Revenue Cycle Management product (RCM) line. Along with the exciting, challenging and rewarding aspects of the position, TELCOR offers the opportunity to branch out of a traditional work setting and into an environment where an individual is valued, encouraged to grow and is a contributor to the future development of the company. This role requires the employee to work in our office in Lincoln, NE. The Service Analyst is responsible for providing excellent service for all TELCOR customers, both internal and external. Primary responsibilities include providing support and education for TELCOR's RCM product line in response to customer inquiries; escalating issues as appropriate, participating and managing customer and TELCOR projects under supervision. Additional responsibilities include updating and maintaining product specifications; developing, maintaining, and updating processes and procedures; developing and maintaining operational product knowledge; participation in customer version upgrades and subsequent release activities. Requirements * Must be well versed in medical terminology; knowledge of healthcare billing preferred * Experience with workflow analysis, data analysis, testing, documentation of procedures * Experience with implementation and/or service of health care information systems preferred * Knowledge of principles and processes for providing customer service * Must have Bachelor's degree or Associates, plus relevant experience * PC literate - must know Windows operating system environments and office tools; e.g., Word, Excel * Fluent in written and spoken English (North America) language * Participate in on-call rotation for RCM service customers * Occasional travel to customer sites for service activities when required TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law. All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners. Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Position: PC Support Technician Location: La Vista, NE Duration: 1 year Job Description: • This is for 1 position working the NIGHT shift of 3:00 pm to Midnight Onsite and will be with team of 6 until 6 pm and then on their own until end of shift. • Business Casual Dress Main Responsibilities: • Provides basic troubleshooting assistance and ticket resolution for personal computer users. • Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs. • Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors. • Recommends hardware solutions regarding personal computers in assigned areas. • Assists with computer studies, projects, and implementation of policies throughout area of assignment. • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems. • Experience working with personal computer hardware, software, systems, local area networks and terminology. Good organizational and problem solving skills. • Ability to operate computer peripherals including monitors, printers and scanners. • High School Diploma with 3 to 5 years experience. Must have A plus Certification as this is required for conversion Qualifications • Basic printer troubleshooting and Windows 7 experience Additional Information Kind Regards Sachin Gaikwad Technical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I Direct Line : 732-429-1920 Board: 732-549-2030 - Ext 301

Location: Nebraska Remote, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position Summary Nebraska, Remote As an IT Field Technician for the Government Programs team located in Nebraska, you will be part of a team responsible for a complete range of hosted services provided to the State of Nebraska. The tasks this position supports are highly essential for continuity of operations, overall performance, and execution of Support and Maintenance activities. Your responsibilities will be to service all DMV offices' Thales hardware and software solutions within the state of Nebraska. You are expected to maintain maximum solution availability as well as positive local customer relationships across the State as first point of contact. Regulatory Compliance Requirements Must have U.S. Citizenship in order to obtain the post-hire Criminal Justice Information Services (CJIS) Clearance from the Federal Bureau of Investigation and must be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Justice. Key Areas of Responsibility You will be responsible for all remote and on-site preventative and restorative maintenance You will travel to customer locations within prescribed time to troubleshoot, repair, and/or escalate issues You will lead internal and external stakeholder communications on routine activities while ensuring proper and ongoing progress on the issues. You will manage customer relations through clear and concise written and verbal communications, increasing trust and involvement while reducing ambiguity and conflict. You will have intermediate to advanced knowledge of ticket-based tracking system. You will use CRM software to consistently and accurately track tickets. You will have intermediate knowledge of PC desktop support with knowledge of Networking and Windows based servers. You will have knowledge of concepts around hosted solutions. You will have knowledge of Windows applications as well as PC reimaging experience. You will perform hardware maintenance. You will quickly troubleshoot problems and escalate when necessary to deliver solutions that satisfy customer or internal requirements. You will learn and understand technical products and solutions and can disassemble certain products for parts replacement. You will manage and deliver SLA commitments and expectations to customers. You will work with operations engineers, sales and system administrator. You will identify and mitigate risks that may have potential impact to all services delivered. You will perform predictive and preventive maintenance testing on a timely basis. You will react quickly and appropriately to incidents such as equipment failures. You will use routine software applications such as MS Word, MS Excel, and MS Outlook to produce reports and graphs as required. You will be responsible for managing / maintaining inventory of consumables including paper and toner products. You will oversee a wide-range of activities in separate environments including production and UAT including, but not limited to deployment, testing, and basic training. Minimum Qualifications 1 or more years of experience in a customer-facing role. 1 or more years of experience in the IT industry. 1 or more years of experience with Windows 10 OS, PC re-imaging. 1 or more years of experience with PC and laptop hardware. Demonstrable experience with independent customer relationship management, customer service, and satisfaction. Excellent verbal and written communication skills with the ability to communicate effectively across different levels of organizations. Must have a valid State Driver's License and a clean driving record. Preferred Qualifications Certification in A+ / Certification in Server + or Network+ / MCP, MCSA, MCSE. Able to translate and communicate technical information to stakeholders. Team-player, able to handle a fast-paced business environment and work collaboratively under tight deadlines, punctual, able to work with little supervision, self-disciplined with strong analytical and decision-making skills. Special Position Requirements Ability to work occasional nights and weekends as required. Travel of up to 70% within the state of Nebraska - typically one day trips, but some overnights required. Must be able to stand for extended periods and be able to lift to 50 pounds. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Remote #LI-TI1 This position will require successfully completing a post-offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with applicable federal law, state law (the California Fair Chance Act), and local ordinances (San Francisco Fair Chance Ordinance, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County's Fair Chance Ordinance for Employers). We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ************************************. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 50,178.45 - 87,956.96 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: •Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance •Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period •Company paid holidays and Paid Time Off •Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

BHE Pipeline Group consists of Berkshire Hathaway Energy's interstate natural gas pipeline companies, BHE GT&S, Kern River Gas Transmission Company and Northern Natural Gas Company. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation. BHE Pipeline Group also operates 22 natural gas storage facilities with a total working gas capacity of 515.6 billion cubic feet and a liquefied natural gas export, import and storage facility. Northern Natural Gas is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. BHE Pipeline Group has an exciting career opportunity available. Take the next step in your career and apply now! College student currently enrolled in a bachelor's degree or graduate program in information technology or computer science. One year or more of demonstrated training and/or experience in JAVA, .NET, Angular JS, or Xamarin development. One year or more of demonstrated training and/or experience using Microsoft SQL Server or other relational database. Software skills and programming skills needed to perform responsibilities identified. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently. Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers Employees must be able to perform the essential functions of the position, with or without an accommodation. Under the direction of an application team member, perform simple to moderately complex user requests for new or modified functionality to existing systems. Analyze, design, code, test, document, implement and maintain these application changes. Under the direction of an application team member, provide technical support enabling internal Northern Natural Gas business users to conduct day-to-day business. The support includes, but is not limited to, answering customer questions, completing data requests, and performing other support functions. Under the direction of an application team member, collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions. Perform any additional responsibilities as requested or assigned.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Title: Service Desk / Help Desk Analyst Location: Omaha, NE Duration: Long Term (1 Years+) / Full Time Interview mode: Skype one round only Job Description : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the first point of contact for the end users for all technical issues/ service requests Create incident and service requests Provide troubleshooting and technical support via phone, web based tools and email Provide Voice based and remote Technical Support to end users for all standard desktop issues Resolve /troubleshoot, resetting password etc Qualifications Desired Skill Sets: Fluent in Spoken English Language Strong written English and interpersonal skills Strong understanding of Windows and MAC operating systems and Applications related Troubleshooting skills (Microsoft Outlook, MS Office, Word, Excel, and PowerPoint) Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools Additional Information Sincerely, Ankita Upadhyay, Sr. Talent Acquisition Specialist 360 IT Professionals Inc. | Phone: 512-254-3300 X 186

Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration. What You'll Do As a key member of our IT team, you'll: Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely. Manage user accounts, groups, and directories with a security-first mindset. Handle Microsoft Exchange administration and support Office 365 users. Recommend and implement system upgrades to improve performance and efficiency. Partner with IT Purchasing to meet hardware/software needs. Serve as a liaison with Network Services to troubleshoot and resolve technical challenges. Stay in sync with leadership about potential issues and solutions. Travel as needed to company facilities to provide direct technical support. Rotate on-call once per month for one week. Report in-office starting at 7:00am daily with some flexibility. What You Bring 3-5 years of hands-on technical support experience. Deep knowledge of Windows 10 and 11 in a business environment. Proficiency with Microsoft Office 365 and Active Directory. Excellent communication and customer service skills. A self-starter mentality with the ability to manage multiple priorities. Associate's or Bachelor's degree in IT (or equivalent experience preferred). Willingness to travel overnight when needed. You're a Great Fit If You Love solving tough technical problems. Communicate clearly and confidently-verbally and in writing. Are proactive, organized, and can work independently or with a team. Understand business systems and know how IT fits into the big picture. Why Join Us? Work with a collaborative and supportive IT team. Take ownership of meaningful projects. Travel to different facilities and grow your tech exposure. Who We Are At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started. Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including: 100% Employer-Funded Pension Plan - We're thinking long-term, just like you. 401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match. Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period! Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs. Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance. Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most. Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community. Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.

The IT Help Desk Specialist receives and responds to users' calls and e-mails regarding software and hardware related issues on IT systems. This position creates Help Desk tickets and resolves tickets or gathers information and places tickets in the queue for resolution by other IT team members; works with vendors for quotes on hardware and software purchases; and contributes to successful completion of IT team objectives. Essential Job Functions * Provides Help Desk support via phone, e-mail, and personal interaction to PC users for a variety of desktop software products (e.g. Microsoft Windows, Microsoft Office, Office 365, Aircraft Maintenance Manuals and AS400 for Windows). Resolves issues or coordinates with vendors, assigned software developer or other appropriate IT team members to resolve issues. Monitors user issues to identify trends. Edits Knowledgebase to ensure history of issue resolutions. * Monitors the IBM mid-range systems by responding to system messages, rerouting batch job queues and print queues for efficient operation, performing system cleanup, etc. Maintains job scheduler and user menu access. * Maintains hardware and software inventory databases and coordinates the removal and/or disposal of old equipment. * Works with vendors to obtain quotes and order hardware and software. Monitors leasing schedules for accuracy and requests corrections as necessary. * Provide cell phone/smartphone support; including new phones, upgrades, Duncan Aviation related App support and basic troubleshooting. * Monitors Help Desk tickets and provides effective coordination with technicians through evaluation and prioritization of tickets to ensure timeliness of IT requests. * Completes basic requests for installing, configuring, and optimizing software and PC hardware. * Processes user security changes for systems, including new user setup, changes for existing users, administering security groups, etc. Monitors security software notifications and responds appropriately after research and/or analysis. * Performs other related duties as assigned by management. Job Specific Requirements * Licenses/Certificates: Valid driver's license and acceptable driving record * Attendance: Regularly scheduled attendance required; on-call rotation * Physical: Routinely lifts up to 50 lbs.; reads small print; repetitive motion; tolerates working in confined spaces and heights above four feet; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting * Environmental: Tolerates working in extreme temperatures and noisy environments Education and Experience * High School graduate or equivalent required * Associates degree in a computer-related field preferred * Minimum one year PC technical support and installation experience, specifically Microsoft Windows and Office, required; experience working with Microsoft O365, networking and IBM mid-range operations preferred * Proficiency with a variety of PC Hardware Available Benefits * Moving is expensive and hard work! Relocation Assistance is available for those that qualify. * Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one. * Plan for your medical needs with a Health Savings Account (employer and employee contributions). * Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed * Enjoy Duncan Aviation's On-Site Fitness & Health Clinics at the MRO locations * Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education. Duncan Aviation is an Equal Opportunity and Affirmative Action Employer. EOE Minorities/Females/Protected Veterans/Disabled

Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team: The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad. Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or Technical Specialist, or other suitable position within North America. • Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations; • Regularly prepares and presents detailed technical reports of product performance and reliability issues to management. • Assists with completion of Product Improvement Programs and Campaigns as requested. • Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s). • Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis. • Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager. • Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards. • Demonstrates regular and punctual attendance at the assigned work location. Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible. Your profile: • Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus • Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred. • Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred. • Ability to analyze agricultural equipment performance issues and quickly identify resolutions. • Excellent technical communication skills in both written and oral form with excellent interpersonal skills. • Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools. • Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required. Full-time Benefits Package Include: Premium free health, vision, short-term disability, and long-term disability; Competitive rate dental plans; Competitive paid time off; 401(k) with a generous company match; Retirement Readiness Program; Company-Paid Life Insurance; Flexible Spending Accounts; Dependent Care Resources Program; Tuition Reimbursement; Employee Assistance Program, including mental health; Wellness Programs including weight loss, diabetes management, and high blood pressure management; Legal & Financial Services; Fun & Safe Environment We look forward to your application. Your contact from our CLAAS Recruiting Team Michelle Schefcik CLAAS of America Inc. *************************** Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

The IT Service Desk Level 1 Engineer is responsible for facilitating the best support to our clients by both monitoring and managing incoming client requests so they can be triaged and then assigned to the appropriate team. Should have excellent customer service skills, computer operation skills and basic understanding of terminology for computer and phone systems. Primary Job Duties/Responsibilities Answer calls to our service desk and enter tickets. Triage / process new tickets to ensure support tickets do not fall through the cracks. Responsible for entering tickets and time in our ticketing system in real time. Document processes and procedures as needed. Providing premier technical assistance and consulting to valued customers. Troubleshooting system and network issues through root-cause analysis and implementing solutions. Responding to internal trouble ticket system requests and accurately documenting the path to resolution. Providing on-call support as part of a scheduled rotation with other team members. Demonstrate high emotional intelligence (EQ) while interacting with customers and peers. Follow procedures, suggest enhancements to procedures, and provide superior client and internal communication. Log detailed activities, track calls/requests utilizing ticketing software, and maintain historical records related to problem documentation and resolution. OTHER DUTIES AS MAY BE ASSIGNED Qualifications Qualifications 2+ years' experience providing outstanding customer technical support Basic computer and operating system knowledge Other Interpersonal skills: telephony, communication, active listening, and customer care Ability to multi-task and adapt to changes quickly. Ability to type a minimum of 50 words per minute to ensure quick and accurate entry of service request details. Ability to learn and understand of all key services for which support is being provided, as well as support tools, techniques, and how technology is used to provide service.

Provide technical assistance to computer users. Answer questions or resolve computer and/or communication issues for clients. May provide assistance concerning the use of computer hardware and software. REASONABLE ACCOMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform the responsibilities of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS * Follow all company Policies and Procedures, Quality and Environmental Management Systems (QMS & EMS), Kawasaki Production Systems (KPS), Information Systems Standard Operating Procedures (SOP) and any other legal and compliance regulations that may apply such as OSHA. * Setup, inspect, test, diagnose, repair and document personal computer equipment, communications devices, mobile devices, peripheral equipment and other electronic or Information Technology related devices. * Perform installs and upgrades of device specific operating systems and software, third party software and KMM developed applications. * Install, inspect, test, diagnose, repair and document LAN/WAN cabling and infrastructure equipment. * Provide end user helpdesk support and documentation for client related hardware and software issues. * Troubleshoot system failures, issues and outages and provide solutions to restore functionality. * Maintain security options and software in personal computers, virtual machines and networks. * Maintain proper documentation and help desk. * Maintain network server and technology tools. * Setup end-user accounts and ensure security through access controls, system backups and firewalls. * Provide basic end user training for use of client devices, software and access procedures. * Develop expertise and train staff on new technologies. SKILLS & ABILITIES Education/Experience High School diploma or GED; minimum of one year experience with direct customer interaction; and applied knowledge and experience, other than personal use, with hardware/software setup and maintenance of computer, network or communications technology. Computer Skills Displays appropriate proficiency with computers and computer applications, including: spreadsheets (e.g. Excel), word processing (e.g. Word), presentation software (e.g. PowerPoint), databases (e.g. Access), internet/intranet (e.g. browsers, search engines) and special applications; can diagnose and correct minor issues with hardware and software, as needed in order to maintain records or create instructional materials.

Not everyone enjoys spending their workday solving tech problems - fixing the glitches, guarding the servers and patching software vulnerabilities. But you do... Not everyone enjoys making sure the invisible digital infrastructure that designers use is running smoothly as they design great places for our communities. But you do... If you're the “you” we're talking about here, then we highly encourage you to apply for IT Support Specialist position. In addition to having a deep knowledge of all things IT, the ideal person for this job enjoys building relationships with a great team and possesses a passion for continual learning. Essential Job Functions: Serve as the first line of support for end-users via phone, email, chat, or ticketing system. Order, inventory, install, and troubleshoot Microsoft Windows, Apple, and various mobile devices. Quickly learn new software applications, providing support and training to staff as needed. Multitask effectively while prioritizing multiple incoming requests. Deliver excellent customer service, clearly communicating with users to resolve issues and ensure a positive support experience. Understanding of cybersecurity basic best practices. Work on-site in an office environment. Requirements Ability to research, diagnose, and resolve both hardware and software issues. Strong understanding of computer networking and security best practices. Advanced knowledge of Windows 11 operating systems. Builds long-term relationships with team members through positive customer service A continuous learner who constantly looks at how they can improve themselves and the firm Experience installing and managing software through ManageEngine Desktop Central, preferred. Troubleshooting experience with: Adobe Creative Cloud, Autodesk products, Bluebeam, Fortinet, Newforma, Microsoft 365, Power BI, VMware, Zoom, preferred. Experience setting up TVs/displays and operating 3D printers, preferred. Education and Experience: Associate degree or higher in an IT-related field. Two or more years of professional experience in an IT helpdesk or technical support role. Travel occasionally, approximately once per month. Location: Omaha, NE

ABOUT LOZIER Headquartered in Omaha, Nebraska, with facilities across the U.S., Lozier Corporation is the leading manufacturer of products used by retailers in stores and warehouses, with a vision to be operationally excellent in support of retail's present and future. Retailers have relied on our quality products and service for more than 65 years. BENEFITS AND SCHEDULE Company bonus potential. PTO (Paid Time Off) plus paid holidays. Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment). Onsite Health Clinic. 401(k) with employer match. Employee Assistance Program. Educational Assistance Program. Career Development Programs. Casual dress. Monday thru Friday schedule, additional limited off hour calls as needed to provide support across three shifts. POSITION SUMMARY: The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1.5 or 2 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities. ESSENTIAL JOB FUNCTIONS Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success. Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment. Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions. Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing. Create, review, and maintain work instructions and document processes. Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts. Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates. Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement. Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner. Provide weekend and holiday remote coverage of the service desk. Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments. Ability to work and interact well with others. JOB QUALIFICATIONS Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired. Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Active pursuit of relevant certifications can be considered in lieu of experience. Required Skills Demonstrate a sense of urgency, motivation, initiative and accountability. Ability to multitask, evaluate and set priorities. Intermediate technical ability in the area of computer software, hardware and mobile devices. Good verbal/written communication, both in person and over the phone. Excellent customer service skills. Efficient, effective, and creative problem solving skills. Ability to work effectively with tight deadlines and changing priorities. Strong time management skills and ability to keep issue tracking tickets up to date. Preferred Skills Microsoft Windows Certifications. CompTIA Certification. Cloud technology Atlassian Suite (Jira, Confluence, etc.) Microsoft 365 fundamentals. SPECIAL DEMANDS Ability to lift up to 50lbs and push/pull up to 25lbs on occasion. Ability to bend/squat/reach/climb on occasion. On call after hours. Ability to travel to other locations. The above is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.

Ameritas is seeking applicants to be part of the TechTrek cohort program. This innovation-focused internship gives participants hands-on exposure to Ameritas' technology ecosystem through a 12-month program that applies AI and the software development lifecycle to create business-driven solutions, spanning analysis, development, testing, security, and data engineering. Program completion may provide participants with preferred consideration for full-time associate roles at Ameritas. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. This internship would begin May 2026. This is a hybrid role in Lincoln, NE working partially in-office and partially from home. What you do Design and develop solutions utilizing custom or packaged software, including automation and development tools. Include application development, data engineering, security engineering principles into your work utilizing requirements analysis, testing outcomes and architecture thinking. Gathering requirements through interviews and/or research Document findings and present results to stakeholders to provide insight into project related designs. Support the creation of project-related artifacts and visualizations for use internally or with stakeholders. Gain experience with a cross section of IT and security resources. What you bring Pursuing a Bachelor's or Technical Degree in Information Systems, Computer Science or another related field. Able to fulfill a year-round commitment - part-time during the academic school year and full-time during the summer PT includes 10-20 hours a week FT includes 30-40 hours a week Possesses a self-starting approach to assignment and responsibilities. Strong analytical, problem solving, and troubleshooting skills Ability to work independently and within a team to build relationships and interact effectively Positive, self-motivated individual with high level of enthusiasm and willingness to take on new challenges, responsibilities and assignments Strong verbal and written communication skills Excellent organizational skills and attention to detail Executes work with the highest degree of integrity and accountability. What we offer Our company motto is “Fulfilling Life” and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future. Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers. We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities. This internship is benefits ineligible. An Equal Opportunity Employer: Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.