Technical specialist jobs in New Mexico

Compensation: $23.08 - $28.85 Compensation Type: Hourly Employment Type: Regular Grade: NE06 The Technical Support Specialist provides advanced Tier 2 support and technical advice and service to faculty, staff, and students requiring a high degree of skill and expertise in computer and audio-visual systems. This position includes hybrid, remote, and on-premise customer support, managing the operation and maintenance of audio, video, and computer systems in a networked environment. Your role will involve Tier 2 troubleshooting and diagnostics for audiovisual and computer equipment used in classrooms, conference rooms, large event spaces, and walk-up training spaces, including sound, video, projection, and related equipment. The Technical Support Specialist conducts Tier 2 training by presenting IT-specific, CNM-specific, and generic software applications and personal computer sessions. Duties & Responsibilities Conduct CNM training needs assessments by gathering data from surveys and work procedures, designing training materials, and obtaining feedback to ensure effectiveness. Develop training documentation and videos, incorporating feedback and maintaining technical knowledge through research and educational seminars. Investigate, analyzes, and resolves complex Tier 2 hardware problems, performs advanced repairs and maintenance, and provides technical assistance on audio-visual devices and computer systems. Provide in-depth Tier 2 technical assistance to user support staff, troubleshoot system communications failures, and manage service requests and incidents. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues, ensuring minimal disruption to users. Coordinate individual or bulk purchasing through CNM's purchasing organization and provide in-person Tier 2 support for CNM staff, faculty, and students. Deploy operating system images and software using enterprise-level deployment software and configure virtual software to thin and thick clients. Participate in technology deployment projects, manage Knowledge Base articles, and develop procedures within the ITS department. Manage multiple enterprise-level applications, coordinate Tier 2 repairs for audio-visual and computer equipment, and perform preventative maintenance inspections. Evaluate, standardize, implements, and maintain customer workstations with approved operating systems and provide Tier 2 diagnostics and troubleshooting for customer-owned devices. Demonstrate technical competence in educational technology and conferencing platforms, using Enterprise Service Management tools to maintain accurate records of work. Follow safety regulations, OSHA standards, and ITIL incident management and service request fulfillment procedures. Performs other related duties as assigned. Minimum Qualifications: High School Diploma or post secondary education or higher AND Five (5) years of related experience Higher education industry experience preferred Relevant certifications are a plus Best Consideration Date: 10/31/2025 EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? * Flexible schedules * Employee discounts * 401K with company match * Tuition reimbursement * Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: * Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. * Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. * Execute programs and procedures designed to promote deli hot case and hot food bar sales. * Assist in reducing store shrink by using fresh/distressed perishable items in preparation. * Rotate and cull product to ensure freshness and reduce shrink. * Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. * Identify and produce food production needs as directed by Deli/Bakery Manager. * Assist with hot food preparation for catering orders. * Clean and sanitize department including equipment, work/service areas, containers and utensils. * Follow and record Busch's utilization standards. * Maintain time and temperature food safety standards. * Assist with store food demonstrations as needed. * Represent our brand at outside company food events. * Stay current on food trends and new items relevant to department and building sales. * Contribute to organizational effectiveness by offering information and suggestions. * Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. * Consistently follow Busch's policies and procedures. * Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. * Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress. Requirements: * Minimum 3 years cooking experience. * Food safety certification or willingness to be certified. * This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. * Proficient merchandising skills to ensure fresh and appealing displays in 'ready to eat' areas. * Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. * Proficient organization and planning skills, especially to manage multiple deadlines and projects. * Proficient cleaning abilities to meet sanitation and visual standards. * Proficient communication skills, including written, verbal and listening skills. * Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.

RESPEC seeks an experienced Project Manager/Senior Project Manager to primarily support our Denver, CO location. The position may be based in one of our offices located in Colorado Springs, Denver, Grand Junction, or Loveland. Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is looking for a Service Center Technician to help support our federal client by serving as a Tier III escalation point for complex technical issues across mission-critical healthcare systems. You will coordinate installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR applications and services. You will also drive SLA adherence, structured documentation, reporting, and knowledge management to improve service quality and customer satisfaction in a highly regulated environment. What You'll Do Serve as a Tier III escalation point for advanced technical issues in a multi-server, federal healthcare environment. Plan, coordinate, and perform installation, testing, troubleshooting, and maintenance of Windows and cloud infrastructure supporting EHR systems. Protect confidentiality, integrity, and availability of systems and networks through security programs, policies, and tools. Accept, triage, and document requests in the ITSM system (e.g., ServiceNow); ensure SLA compliance. Assist Service Center Lead(s) and Federal Functional Lead with task prioritization and timely resolution. Document technical issues, remediation steps, and customer communications to build a robust knowledge base. Generate and deliver reports on service center activity, property accountability, and scheduled events, with accurate metrics for management. Maintain up-to-date reference materials, FAQs, and technical documentation. Adjust workloads as environments evolve, including new applications, configuration changes, and security enhancements. Qualifications Qualifications Required: Associate degree or technical training certificate; Bachelor's preferred. Certifications or equivalent experience may substitute. 5+ years of IT experience, including 3+ years of specialized Service Center support in a multi-server environment. Familiarity with standalone and networked computers, LANs, and WANs. Eligibility for federal suitability clearance. Preferred: Experience supporting federal healthcare IT systems, especially EHR. Experience with ITSM platforms (ServiceNow or equivalent) and SLA management. Knowledge of configuration management, change control, and incident reporting practices. Experience preparing service metrics and property accountability reports for federal programs. Key Skills Tier III support and escalation management in complex, multi-server environments. Windows and cloud infrastructure operations for healthcare systems. ITSM process execution: intake, triage, documentation, SLA tracking. Security and compliance in federal environments (HIPAA, FISMA, NIST 800-53). Reporting, metrics, and knowledge base management. Clear communication and collaboration across technical teams and stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Job Description We are excited to announce an upcoming opportunity for two Help Desk Technicians to join our Managed Services Department in 2026. As a vital member of our team, you will be the fifth addition to a dedicated team, responsible for supporting both our valued customers and internal colleagues. If you enjoy solving diverse technology needs and managing a dynamic help desk system, this role is for you! Key Responsibilities Serve as the first point of contact for technical assistance via telephone, email, or our Help Desk ticketing system. Perform remote troubleshooting using diagnostic techniques to identify and resolve issues. Provide accurate information regarding business-related products and services. Document and manage customer issues in our ticket database. Guide customers through problem-solving processes and follow up to ensure resolution. Conduct daily status checks and troubleshoot computer-related issues. Install, modify, and repair computer hardware and software. Manage and resolve help desk requests efficiently and communicate status updates to end users. Perform additional duties as assigned by management. Qualifications A minimum of two years' experience in a systems or network-related field or an equivalent combination of education and experience. Proficiency in PC and networking troubleshooting. Excellent communication skills with the ability to de-escalate customer situations. Strong critical thinking and problem-solving abilities. Valid driver's license and completion of Network+ and A+ certifications. Why Tularosa Communications? At Tularosa Communications, our employees are the cornerstone of our success. We provide exceptional services to our customers, and in recognition of our team's dedication, we offer a comprehensive benefits package, including: Medical, dental, and vision coverage Vacation and sick leave 401(k) plan with an 8% employer match Accidental death and dismemberment insurance Relocation assistance Life insurance Counseling assistance, wellness programs, health fairs, active safety initiatives Company-sponsored training opportunities We pride ourselves on fostering a healthy work-life balance and providing a supportive environment that encourages professional development. How to Apply If you are interested in joining our team and possess the relevant experience, we encourage you to apply! For more information or to discuss the position further, please contact Alex Russo at: Phone: ************ Text: ************ Email: ARusso@tbtcnet We look forward to welcoming our next outstanding employee and helping you embark on a fulfilling career journey with us! Successful attainment of this position is contingent upon the return of a background check and drug test. Job Posted by ApplicantPro

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers

Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment Track inventory and stage equipment for upcoming field sessions Field Sessions (In the Vehicle): Travel to designated locations and transport modes (cars, buses, trains, planes) Run ~90 minute test sessions on mobile/wearable tech in motion Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site Capture logs, escalate defects, and keep operations running smoothly 3. Post-Test Wrap-Up: Verify that collected data has synced with backend systems Produce session documentation: results, app issues, logs, and downtime Suggest improvements to testing workflows Requirements Bachelor's degree, or 2-3 years of hands-on technical support/testing experience At least 1 year of QA testing or support experience with mobile apps/devices Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus) Excellent written and verbal communication-able to collaborate with cross-functional teams Reliable travel capability with a valid driver's license and ability to use multiple transport modes High responsibility, flexibility, confidentiality mindset, and strong interest in tech Clean driving record and criminal background Why Join? Work on the cutting edge of mobile and location-based tech Gain diverse field experience across different transport modes Collaborate with industry-leading engineers and project managers

**Yearout Mechanical, a Legence company** Yearout Mechanical (********************* is a New Mexico based company specializing in the installation of mechanical and process systems for the commercial, government, manufacturing and industrial communities of New Mexico and Texas. Since our incorporation in August of 1964, Yearout Mechanical has consistently grown and expanded its capabilities, reaching its present position as the premier mechanical contractor in New Mexico. Our mission is to be invaluable to our partners (clients, vendors, industry, and employees) so they cannot imagine success without us, by providing comfortable, reliable and efficient mechanical systems that meet our partners' needs. Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Support Specialist is to provide first-line support for all staff. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the Albuquerque supporting Yearout offices and jobsites reporting to the Legence IT Operations Manager. **Role & Responsibilities:** · Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner. · Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption. · Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals. · Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately 200 devices, including servers, desktop computers, laptops, and mobile devices. · Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. · Assist all our users with any logged IT-related incident when called upon. · Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. · Accurately record, update, and document requests using the IT service desk system (ServiceNow). · Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery. · Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners. · Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. · Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner. · Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. · Be a highly motivated team player with the skills and ability to manage changing priorities. · Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. · Other duties as assigned **Qualifications / Requirements:** · Associate's degree in Information Technology or equivalent experience. · 3+ years of experience within the information technology field, including but not limited to PC and mobile device support. · Experience with the following technologies: · Dell Desktops and Laptops · Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint · Apple and Android Tablets and Phones · Problem-solving skills and the ability to troubleshoot IT issues. · Verbal and written communication skills. · Ability to work independently and as part of a team. · Willingness to learn and adapt to new technologies and processes. · Customer-focused attitude with a commitment to providing high-quality service. · Experience with mobile device encryption implementation and management is preferred. · Experience with IP security camera and video recording server management is preferred. \#LI-Onsite #LI-KW1 **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Health & Welfare:** Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program **Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly**

Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description As a Junior System Administrator (Tier II/Tier III), with our Federal partner you will provide advanced end-user and workstation/server support for complex issues that exceed Tier I scope. You will troubleshoot across Windows, mac OS, and Linux, support specialized lab applications, administer accounts and policies in Active Directory and related systems, and ensure timely ticket resolution and exceptional customer service. You will collaborate closely with security, networking, and engineering teams to uphold stringent security and operational requirements. What You'll Do Resolve complex incidents and requests escalated from Tier I, spanning OS, application, hardware, and network/connectivity issues. Deliver technical support via in-person deskside, phone, chat, and email, meeting or exceeding SLAs. Administer and manage user accounts, groups, GPOs, and security settings in Active Directory/Azure AD and related identity systems. Support endpoint and workstation lifecycle: imaging, deployment, configuration, patching, and vulnerability remediation. Install, configure, and troubleshoot computer and operational technology hardware, peripherals, and lab-specific devices; coordinate warranty/field service as needed, including BIOS configuration, basic operational issues (motherboard, devices) Maintain and support custom and COTS applications, including license management and version upgrades in coordination with app owners. Use enterprise ITSM (e.g., ServiceNow) to triage, document, escalate, and close tickets with complete, clear technical notes and user-facing summaries. Contribute to continuous improvement: author and update SOPs, knowledge base articles, and standard work; suggest process and tooling enhancements. Assist with virtualization and containerized environments (e.g., VMware; basic familiarity with Docker/Kubernetes helpful). Partner with cybersecurity to implement and validate security baselines, apply patches, remediate vulnerabilities, and support incident response activities. Participate in testing/pilots for new technologies and enterprise deployments; provide feedback and rollout assistance. Support inventory and asset management, property accountability, and equipment tracking. Provide occasional after-hours support for priority incidents, change windows, or security patching, as scheduled. Qualifications 2-4 years of IT support experience, including Tier I help desk; demonstrated Tier II responsibilities and readiness to handle some Tier III tasks. Working knowledge of Windows 10/11 and Windows Server basics; familiarity with mac OS and Linux/Unix administration. Experience with: Active Directory/Azure AD (user/group administration, basic GPO management) Endpoint management tools (e.g., SCCM/MECM, Intune, JAMF, or similar) ITSM ticketing systems (e.g., ServiceNow) and SLA-driven support Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting) Strong troubleshooting and root-cause analysis across OS, hardware, apps, and connectivity. Excellent customer service, written documentation, and verbal communication skills. Ability to work onsite full time in a secure environment and follow strict procedures. Must be a U.S. Citizen and able to obtain/maintain a DOE Q or L clearance. Nice to Have: Experience supporting users in national lab, federal, DoD/DOE, or other high-security settings. Exposure to virtualization and containerization technologies (VMware; Docker/Kubernetes concepts). Scripting/automation fundamentals (PowerShell, Bash, or Python) for routine admin tasks. Additional Information Work Schedule: Onsite Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period. Featured benefits include: · Flexible Work Schedules · Paid Parental Leave · 401(k) & ESOP (with company match up to 4%) · Professional Development and Training · Tuition Reimbursement · Employee Assistance Program · Medical/Dental/Vision Insurance Plans All your information will be kept confidential according to EEO guidelines.

Job Description MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator (Secret Clearance) About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance) Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM. Employment Type: Full-Time, On-site Clearance Required: Active D.O.D. Secret Clearance Responsibilities: Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnose, identify, isolate and analyze problems utilizing historical database records. May route calls to product line specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems. Qualifications: High School diploma or equivalent and 2 years additional education and/or related experience. DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required. _______________________________________________________ MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ******************** E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. MILVETS Systems Technology, Inc. (“MILVETS”) uses JazzHR Talent Fit AI to assist in candidate evaluation. This tool leverages artificial intelligence to generate insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS' recruitment and management teams. Candidate data processed through JazzHR Talent Fit AI is handled in compliance with applicable privacy and data protection regulations, including GDPR, and MILVETS' internal policies. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices. By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes. Powered by JazzHR bUZpLo2YwM

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client. The Help Desk Support Specialist responsibilities will include: Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems Ensures the timely process through which problems are controlled. Problem recognition, research, isolation, resolution, and follow-up steps. Supports end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook. Requirements Required Qualifications: Direct Relative Experience Required Junior Level: 1-2 Years Intermediate: 3-5 Years Senior Level: 5+ Years High School Diploma, or related discipline Certifications (Must possess one of the following): CompTIA A+ CE CompTIA Network + CE Systems Security Certified Practitioner (SSCP) CCNA-Security Clearance: At minimum Secret level clearance required to start on contract Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. Benefits H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.

Job Description H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor's - E-Verify. H2 Performance Consulting (H2) is seeking a Helpdesk Specialist to join our new project supporting the White Sands Missile Range in White Sands, NM. This work will be performed 100% on-client. The Help Desk Support Specialist responsibilities will include: Providing user management support for processing account create and change request forms, submitting and tracking account requests, troubleshooting individual account issues, account creation, account termination Recording, analyzing, and preparing required reports regarding problem resolution occurrences and trends Developing standard operating procedures and user self-help training aids (e.g. tips and tricks, frequently asked questions) for recurring problems Ensures the timely process through which problems are controlled. Problem recognition, research, isolation, resolution, and follow-up steps. Supports end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook. Requirements Required Qualifications: Direct Relative Experience Required Junior Level: 1-2 Years Intermediate: 3-5 Years Senior Level: 5+ Years High School Diploma, or related discipline Certifications (Must possess one of the following): CompTIA A+ CE CompTIA Network + CE Systems Security Certified Practitioner (SSCP) CCNA-Security Clearance: At minimum Secret level clearance required to start on contract Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. Benefits H2 Performance Consulting offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Job Description Ignite Your IT Career at Lea County Electric Cooperative (LCEC) Are you ready to elevate your IT career? Lea County Electric Cooperative (LCEC) is seeking a skilled and motivated IT Technician to become a key player on our innovative tech team. This is your chance to work hands-on with advanced systems while supporting the backbone of the communities we serve. Why Work with LCEC? Proudly serving areas in New Mexico and Texas, LCEC is known for our commitment to service, safety, and progress. As part of our IT department, you'll be instrumental in maintaining the technology that powers homes and businesses reliably every day. Your Role Includes: Technology Integration: Design and implement tech solutions tailored to organizational goals. Network Administration: Keep our systems running smoothly through ongoing maintenance, upgrades, and issue resolution. Cybersecurity Support: Assist in identifying vulnerabilities and strengthening digital defenses. Continuous Learning: Expand your skills with exposure to cutting-edge IT practices and tools. Who We Need: Detail-Oriented Thinker: You approach challenges with focus and precision. Tech-Savvy Professional: You have a solid grasp of IT systems, from deployment to maintenance. Networking Know-How: You're confident working with network configurations, hardware, and telecom systems. Security-Conscious: You understand the importance of data protection and secure infrastructure. Collaborative Communicator: You work well with others and can explain technical concepts clearly. Apply Today If you're passionate about IT and eager to make a difference in your community, we want to hear from you. Submit your resume and application to join a team that values both innovation and impact. The Bigger Picture Our IT Technicians are essential to LCEC's mission to deliver efficient, dependable energy solutions. The work you do will directly contribute to keeping essential services connected and communities thriving. LCEC is proud to be an Equal Opportunity Employer. Take the next step in your IT journey-apply now and help shape the future of energy through technology. Job Posted by ApplicantPro

Job Details Main Campus - Las Vegas NM - Las Vegas , NM Full Time 2 Year Degree $14.81 - $18.76 Hourly None StaffDescription SUMMARY: This position ensures proper computer, telephone, printer, and classroom technology operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Help Desk Technician is expected to provide excellent customer service to the campus community and guest. DUTIES AND RESPONSIBILITIES: Fields incoming help requests from end users in person, or via telephone or e-mail, in a prompt, courteous, and professional manner. Performs general problem solving and assistance on a variety of software applications and hardware systems supported by ITS. Prioritize and escalate problems to the appropriate area within the ITS department, when level one support cannot solve the problem. Test fixes to ensure problem has been adequately resolved, and perform post-resolution follow-ups to help requests. Prioritizes problems and projects. Research solutions to problems. Escalate problems, when required, to the appropriately experienced individual, group, or department. Documents user requests and problems, including all pertinent end user identification information, including name, department, contact information, and nature of the request or problem. Handles confidential information with discretion. Manages computer accounts by assisting users with password change/reset, and extending expired accounts as appropriate. Collaborates with team members to make recommendations for improved internal processes, and improved customer service experience. Receives cross-training in other areas of the department, and provide support in covering those areas if there if there is a shortage of staff, or overflow in workload. Maintains technically current and relevant through self-directed professional reading, developing and maintaining professional contacts, professional development, and training. Develops training material and help guides for users and support staff. Assists with training of new hires within the department. Maintains regular attendance. Performs other job-related duties as assigned. Qualifications MINIMUM REQUIREMENTS: EDUCATION: Associate's degree in any field. EXPERIENCE: 1 year of demonstrated experience providing technology support. PREFERENCE: Bachelor's degree in any field. EMPLOYMENT REQUIREMENTS: Specialty licensure/certification may be required, as specified by the department. Successful candidate may be subject to a criminal background check. KNOWLEDGE, SKILLS, & ABILITIES: Excellent communication skills. Excellent customer service skills. Functional and technical knowledge of Windows and Mac OS. Functional and technical knowledge of Office 365, Brightspace, and ZOOM. PHYSICAL DEMANDS: Moderate physical effort. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. WORK ENVIRONMENT: Work is performed in an office/classroom setting.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Seasonal Support Driver As a seasonal support driver (SSD), youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel. This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability. PLEASE NOTE: You may experience a short waiting period between when youre hired and your first day on the job. Our team will keep you in the loop every step of the way via text. What youll need: Lift up to 70 pounds Drivers license in the state you live - You will be required to provide proof of this to qualify for this position Saturdays and holiday work required depending on business needs No experience necessary Legal right to work in the U.S. Seasonal support drivers are expected to comply with UPS appearance guidelines What is required of your vehicle? You will be asked to provide proof of these items Proof of vehicle registration Minimum state insurance required Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed No other company logos or markings No bumper stickers, political stickers, offensive markings Additional Benefits: Part time opportunity* Excellent hourly pay Including mileage reimbursement of .70 cents per mile Paid weekly Deliver from the comfort of your own car No experience necessary *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs. This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice. The base pay for this position is $23.00/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator (Secret Clearance) About the company: Since its founding in 1986, MILVETS Systems Technology, Inc. has been a reliable provider of quality services in the information and technology fields. As a Service-Disabled Veteran-Owned Small Business, certified by the Small Business Administration as a Small Disadvantaged Business, the company was founded to offer efficient, cost-effective information technology services to commercial and government clients. Position Title: Help Desk Support Technician/ Event Coordinator (Secret Clearance) Position Summary: MILVETS is currently seeking a full time Help Desk Support Technician/ Event Coordinator who will be responsible for supporting USAF Distributed Mission Operations Center (DMOC) at Kirtland AFB, NM. Employment Type: Full-Time, On-site Clearance Required: Active D.O.D. Secret Clearance Responsibilities: Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnose, identify, isolate and analyze problems utilizing historical database records. May route calls to product line specialists. Maintain and update records and tracking databases. Alert management to recurring problems and patterns of problems. Qualifications: High School diploma or equivalent and 2 years additional education and/or related experience. DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; an Active United States Department of Defense Secret clearance is required. _______________________________________________________ MILVETS offers an excellent benefits package including Health Insurance, Dental Insurance, Life Insurance, Disability Insurance, Vision, 401(k), Paid Time Off. Applicants for U.S. based positions with MILVETS Systems Technology, Inc. must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ******************** E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. MILVETS Systems Technology, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. MILVETS Systems Technology, Inc. (“MILVETS”) uses JazzHR Talent Fit AI to assist in candidate evaluation. This tool leverages artificial intelligence to generate insights but does not make autonomous hiring decisions. All employment decisions are made solely by MILVETS' recruitment and management teams. Candidate data processed through JazzHR Talent Fit AI is handled in compliance with applicable privacy and data protection regulations, including GDPR, and MILVETS' internal policies. MILVETS is an Equal Opportunity Employer (EOE) and complies with all relevant EEOC regulations to ensure fair and equitable hiring practices. By applying, candidates acknowledge and consent to the use of this tool for recruitment purposes.

Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions. Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution. Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS. Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level. Provides individual and group instruction or training, as needed. Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation. Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues. Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement. Performs other duties as assigned. The ideal candidate will have: Information Technology related associates degree or equivalent work experience. 3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment. 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office). Prior experience in the following areas preferred: Installing, configuring, and troubleshooting Windows operating systems Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory) 2012-2019 Windows Server Technical service experience IP Networking Knowledge (VLANS, subnets, routing) Administering enterprise level Anti-Virus systems Administering Windows updates Build and deploy images for computer deployment Active Directory (security, group policy, federation) Relevant IT related certifications are preferred Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.