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  • Client Support Specialist - WealthTech / RIA Focus

    Taurus Search 4.6company rating

    Technical specialist job in New York, NY

    My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
    $39k-47k yearly est. 4d ago
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  • Freelance Contracting for IT Techs, designers and Online Tech Services

    Advanceqt.com

    Technical specialist job in New York, NY

    Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.
    $50k-86k yearly est. 6d ago
  • Patient Relations Support Specialist

    NYC Health + Hospitals/Correctional Health Services 4.7company rating

    Technical specialist job in New York, NY

    NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs
    $40k-61k yearly est. 2d ago
  • Trade Support Specialist

    Us Tech Solutions 4.4company rating

    Technical specialist job in New York, NY

    The PCM Trading Assistant's main role & responsibilities fall into Three main categories: Monitoring and Trade Execution Understanding of how to monitor trading positions and risks for accuracy throughout the day. Coordinate lifecycle events with designated Sales/Trading Desks to ensure deals are properly reflected in Risk. Contribute daily P&L estimates, produce risk explain, and investigate discrepancies with Official P&L produced by Middle Office. Analytical and Operational Support to PCM Trading Desks: Book, process and validate trades in Front Office booking systems as soon as deals are executed, so that Bank's risk/position is updated real-time and applicable regulatory obligations (Dodd Franck, EMIR, FINRA, etc) are met. Resolve all internal queries from the Trading desk or various Partner Functions (IT, Middle & Back Offices, Legal, Risk…) on client transactions executed by Desk. Strong understanding of Post Trade Processes (Corp Actions, Succession Events, and Option Expiries) to be able to fully support/execute each request without supervision. Maintain proper documentation of the Front Office operational processes. Follow-up with relevant departments to ensure all aspects related to post-trade processing (incl. trade confirmations, Risk/P&L, clearing/settlements) are successfully handled vis-à-vis of the clients. Ensure outstanding issues are properly raised to sales/trading and monitored until resolved. Resolve internal queries from the Trading desk or various Partner Functions Process & Client Services Improvements: Make recommendations for improvement of current processes, working with business analysts on projects impacting desk and Front Office Support processes. In partnership with internal and external stakeholders, develop solutions to resolve recurring issues and improve customer service. Improve PCM IT framework: report issues/bugs and propose IT enhancements to make the platform more scalable and resilient. Required Education and Experience: Bachelor's degree or foreign education equivalent in Finance, Economics, or Mathematics. Minimum of two years of experience in a Front or Middle Office Trade Support role within Global Markets. Essential Skills/Competencies: Experience and knowledge to cover clients and execute/price deals with clients. Experience in developing and growing revenues with small client accounts. Demonstrated knowledge in US PCM Markets and its industry infrastructure. Very strong expertise in trade booking, validation, market lifecycle events, settlement and confirmation process for PCM products; including Corporate Bonds, CDS, Index, and Structured Trades. Working understanding of the applicable regulations (EMIR, Dodd Frank, FINRA, FATCA…). Demonstrated expertise using Excel and VBA to simplify and automate manual Front Office processes. Good knowledge of system architecture (front to back workflow, pricers and risk management systems) for PCM products. Demonstrated commercial and collaborative attitude. Excellent communication skills (both written and verbal), including in client communication. Analytical mindset and problem solving. Very strong multi-tasking capability. Attention to detail. Ability to work well under pressure. FINRA Registrations Required: Series 7 and 63 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Name: Jatin Designation: Sr. Recruiter Job Id: 25-55337
    $37k-47k yearly est. 5d ago
  • Tech Support Specialist

    Advocates 4.4company rating

    Technical specialist job in New York, NY

    Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.
    $33k-39k yearly est. Auto-Apply 54d ago
  • Technical Support Specialist

    Sidley Austin LLP 4.6company rating

    Technical specialist job in New York, NY

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities * Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. * Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. * Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. * Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. * Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. * Assist with projects such hardware or software upgrades, office moves and special events. * Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. * Document and maintain user request and incident records in IT Service Management System. * Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $85,000 - $95,000 if located in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ********************************** (current employees should contact Human Resources). Education and/or Experience: Required: * Bachelor's degree or equivalent work experience * A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: * Experience supporting Windows-based computers, including Microsoft Windows 11 * Experience supporting VoIP Telephony solutions * Experience with enterprise imaging solutions for Windows-based computers * Experience supporting Smartphones, e.g., iPhone, Android * Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: * Law Firm or Professional Services experience * A+, ITIL and Microsoft Office Application certifications * Experience using and supporting Adobe Acrobat, NetDocuments Document Management Solutions, Cisco Telephony, Microsoft Intune, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: * Strong organizational skills * Strong attention to detail * Good judgment * Strong interpersonal communication skills * Strong analytical and problem-solving skills * Able to work harmoniously and effectively with others * Able to preserve confidentiality and exercise discretion * Able to work under pressure * Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $85k-95k yearly Auto-Apply 33d ago
  • IT Help Desk

    PGM Tek 4.0company rating

    Technical specialist job in New York, NY

    Looking for candidates with bachelor's degree major in Computer Science, Computer Engineering, Mathematics or other STEM majors and 0 -2 years of work experience in IT in general for a long term consulting assignment with an international bank in NYC. There are at least 2 openings.
    $44k-70k yearly est. 60d+ ago
  • IT Help Desk Asset Technician

    Capital Rx, Inc. 4.1company rating

    Technical specialist job in New York, NY

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, * Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and * Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (3 days/week required) Position Summary: The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: * Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs * Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company * Collaborate with HR team to retrieve equipment from * Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. * Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc. * Promptly respond to user requests via ticketing system/phone calls/IM * Assist users with access/system issues * Write and update documentation for user reference * Help build and establish procedures for newly established team * Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: * 2+ Years experience in a Help Desk role (preferably in a medium or larger company) * A customer-oriented approach to problem resolution * Experience maintaining IT Assets within asset management software * Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range $24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
    $24-28 hourly 5d ago
  • IT Roles

    Alpha Technologies Usa 4.1company rating

    Technical specialist job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 15h ago
  • Technical Support Specialist

    Viewline Ventures

    Technical specialist job in Newark, NJ

    Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence
    $51k-89k yearly est. 20d ago
  • Technical Field Specialist

    TSMG

    Technical specialist job in New York, NY

    Technical Field Specialist will serve as the in-field coordinator of programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation Responsibilities: Collaborating with the Project Manager/Workflow Lead and Operations Lead on intake, documentation, staffing, and scheduling of new client pilot requests. Writing pilot project charters. Documenting and validating operational workflows. Conducting in-field operator training. Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity). Communicating with Operations Lead, Tools POC, QC, MIS, and Client Program Managers/Engineers for clarification and validation. Ensuring devices are properly configured and capable of collecting and transmitting data to backend systems. Testing, troubleshooting, and resolving device and backend setup issues before pilot start. Performing triage and initial debugging of technical issues. Resolving issues directly or escalating by opening and tracking bugs assigned to Client staff. Obtaining and configuring required devices for field operators. In-Field Responsibilities: Conducting trial runs to validate device performance and backend connectivity. Partnering with client staff to debug and resolve technical issues encountered in the field. Engaging Client Program Managers and Engineers when required. Leading and conducting in-field data collection activities. Providing frequent status updates during field operations. Addressing and resolving technical issues, including extracting device diagnostic logs and escalating as needed. Triaging and debugging technical problems in real-time. Opening and tracking bugs with appropriate Client personnel. Post-Operations Responsibilities: Documenting and reporting on pilot results. Reporting downtimes, tool issues, and bugs affecting pilot performance. Sharing observations, feedback, and opportunities for process improvement and automation. Verifying successful data transfer to backend systems. Engaging the staff and Client Program Managers/Engineers to ensure complete issue resolution. Following up to close open bugs. Participating in data analysis and extraction as needed. Proactively identifying opportunities for program and workflow improvements. Key requirements: BA/BS degree or a minimum of 2-3 years of relevant testing or support experience. At least 1 year of QA testing or technical support experience with mobile applications. Familiarity with mobile and web technologies, as well as organizational tools such as Google Spreadsheets and Excel. Knowledge of SQL and JavaScript is a plus. Ability to work on foot for extended periods and in various indoor/outdoor conditions and weather. Strong verbal and written communication skills in English, with the ability to collaborate across local and global teams. Demonstrated teamwork and collaboration skills. Professional demeanor and ability to represent the company appropriately. Comfortable working in a fast-paced environment. Valid driver's license and the ability to drive or use alternative transportation for fieldwork at various locations (e.g., client offices, stores, malls). Quick learner with the aptitude for understanding new technologies. Excellent organizational skills and strong attention to detail. Strong analytical and problem-solving abilities. Ability to meet deadlines and take ownership of assigned tasks. Capable of documenting testing results clearly and systematically. Ability to create or improve workflows and identify areas for operational improvement. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $68k-101k yearly est. Auto-Apply 60d+ ago
  • Technology Associate

    Grameen America 4.0company rating

    Technical specialist job in New York, NY

    LOCATION: Must reside in the US in a state where Grameen America, Inc. operates in (New York, Northeast, Central and Southeast, California and Texas areas). Job Type: Full time Founded by Nobel Peace Prize Recipient Muhammad Yunus, Grameen America is a 501 (c) (3) national nonprofit microfinance institution dedicated to helping women who live in poverty build small businesses. We offer microloans, training and support to transform communities and fight poverty in the United States. Since launching our first branch in Queens, New York in 2008, we have expanded to 23 branches in 14 cities (and growing), serving over 100,000 low-income women with more than $1.5B in microloans. For more information, please visit grameenamerica.org. Summary Grameen America Inc (GAI) is seeking a Technology Associate to support the lending operations and company headquarters. The chosen candidate will assist our Technology and Innovation team with computer operations, equipment repair/installation, helpdesk support, user support (hardware/software), data management, and process innovation. This role will actively collaborate with the technology team to assess systems, equipment, and processes to ensure that they are fit for purpose. With the assistance of GAI's 3 rd party vendors, you will help ensure the smooth functioning and security of technology infrastructure, monitor and maintain software and equipment, and execute best microfinance technology practices. This position currently reports to the VP, Technology and Innovation. RESPONSIBILITIES: Administer user accounts, equipment, and software tools. Monitor, coordinate, assist and train others in the operation of computer hardware, software, and peripherals. Listen carefully to staff and customers, acting as the Technology Department's ‘eyes and ears.' Analyze user feedback and incorporate user recommendations/priorities into the technology roadmap. Perform a broad range of customer assistance assignments using available diagnostic tools. Select and apply procedures correctly; escalate problems/risks appropriately, following established protocol. Assess and provide suggestions for equipment, software and process needs. Work closely with Grameen America's 3 rd Party Managed IT Services Provider (MSP) to troubleshoot issues. Document processes, policies, and procedures; execute existing ones in accordance with established protocols. Coordinate with core banking, transaction, and other technology partners on day-to-day systems management. Test programs and features, and assist with complex technical projects. Coordinate with colleagues to resolve multi-layer problems; contribute to team goals by accomplishing duties as required. Learn and support best practice, processes, and standards for effectively carrying out technology infrastructure projects. QUALIFICATIONS: Must be highly committed to Grameen America's mission and highly motivated towards success. Prior experience with customer facing services and remote assistance highly desired. Willingness to learn and apply technical details is required; background in IT or Computer Science a plus. Proficiency in English and Spanish is required. Problem-solving self-starter and quick learner; passion for helping others and finding solutions to their “pain points.” Knowledge of MS office suite, strong Excel capability; basic knowledge of computer hardware and software systems. Excellent analytical skills; proven teamwork and communication skills (written and oral) in English and Spanish. Must be willing to travel to Grameen America branches throughout the United States when safe to do so. Note: Hours for this position are 7AM-3PM EST or 11AM-7PM EST (8AM-4PM PST), with occasional after-hours or weekends. TO APPLY: Please submit your resume, cover letter, and any technical certifications. We will adhere to all state and/or city COVID 19 vaccine mandate requirements. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law
    $71k-110k yearly est. Auto-Apply 60d+ ago
  • Associate - Corporate - Data & Technology Transactions

    The Practice Group 4.5company rating

    Technical specialist job in New York, NY

    About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Latham's data and technology transactions team helps clients negotiate their most complex and important technology contracts and alliances, develop secure and compliant platforms and products, and realize the maximum value of their data and IP assets. Our group brings together the deep technical and regulatory experience and industry-focused commercial sensibility of a boutique practice combined with the global reach and depth of a first-tier global law firm. We provide strategic guidance and representation to the world's leading corporations, financial institutions, platforms, and emerging tech companies on the full range of transactions and the regulation of technology and data. Latham helps companies negotiate their key strategic alliances, joint ventures, collaborations, outsourcing and cloud agreements, and IP and technology licenses across industries and market sectors. We help clients develop strategies to protect and make maximum use of technology and data against the backdrop of an ever-evolving internet and ever-increasing regulation. We integrate seamlessly with our market-leading corporate and finance teams to provide focused guidance on the IP, technology, and data aspects of major transactions - from asset commercialization to complex carve-outs. About the Role Data and Technology Transactions Practice is seeking a highly qualified associate with a minimum of three years of experience to join our 4th to 7th year associate class. The ideal candidate will have experience working on technology and intellectual property transactions such as technology licensing agreements, development agreements, consulting services agreements, distribution agreements, strategic alliances, website and mobile application licenses, and terms of use. Additionally, the candidate should have experience in IP-related work on acquisition, investment, or financing transactions. Main Contact Details ********************* ********************************** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying. Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes. Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance. San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance. Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range Associate Base Salary Discretionary bonuses may be available depending on application circumstances and position. Class of US Payroll 2026 $225,000 2025 $225,000 2024 $235,000 2023 $260,000 2022 $310,000 2021 $365,000 2020 $390,000 2019 $420,000 2018 $435,000
    $57k-94k yearly est. Auto-Apply 6d ago
  • Technology Support Analyst

    William Blair 4.9company rating

    Technical specialist job in New York, NY

    The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software. The employee in this role will be required to work in the NYC office 5 days a week. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions. Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures. Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field preferred. 2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred. Strong problem resolution skills. Strong time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs. #LI-CH #LI-Onsite
    $70k-106k yearly est. Auto-Apply 3d ago
  • Technical Support Specialist

    Regal 4.1company rating

    Technical specialist job in New York, NY

    ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We're moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal's event-driven communications platform.RESPONSIBILITIES: Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers) Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and customer satisfaction Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets Own support ticketing and knowledge infrastructure to deliver a world-class support experience Participate in hiring and onboarding future support engineers as the growth of the business demands ABOUT YOU: 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.) Experience identifying collaboration and escalation resources in a fast-paced environment Experience providing the right level of context when partnering with others to resolve customer issues Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions Benefits/Perks We care about your health! Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year Subsidized ClassPass membership We care about future you! 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection! In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer POSITION LOCATION & OFFICES:This position is only available in New York City. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $39k-66k yearly est. 27d ago
  • Tech Risk and Controls Associate- SOX

    JPMC

    Technical specialist job in Jersey City, NJ

    Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment. As a Tech Risk & Controls Associate in our Cybersecurity and Technology Controls Team, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm. Job responsibilities Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in technology risk management, information security, or a related field Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders Exposure to risk management frameworks, regulations, and industry best practices Strong understanding of the Sarbanes-Oxley Act, the 2013 COSO framework, NIST, COBIT, SOC, DCAM, and SEC guidance for management's assessment of internal controls over financial reporting Demonstrated ability to apply IT-related knowledge and experience in solving compliance issues Preferred qualifications, capabilities, and skills CISM, CRISC, CISSP, or other industry-recognized risk certifications
    $71k-107k yearly est. Auto-Apply 60d+ ago
  • Specialist - Gas Technology Operations

    Con Edison, Inc. 4.9company rating

    Technical specialist job in New York, NY

    The Specialist in Reporting & Data Analytics is responsible for evaluating data, systems, and business processes to help the organization meet its goals. The role involves collaborating with stakeholders to gather and document business requirements, analyze data, and translating findings into actionable recommendations and Power BI reports for use by technical and management teams. They will also assist in end user training and making data corrections to the systems. Required Education/Experience * Bachelor's Degree in Engineering, Business or related field and 3 years full time relevant work experience. or * Associate's Degree in Engineering, Business or related field and 5 years full time relevant work experience or * High School Diploma/GED and 7 years full time relevant work experience. Relevant Work Experience * Proficient in Power BI/Tableau Required * Experience in project management or related discipline (i.e., task, change &/or risk management). Required * Must be able to exercise independent judgment and possess the ability to render sound business decisions. Required * Must possess superior oral, written and presentation communication skills and be able to effectively interact with customers, support staff, subordinates and various levels of management. Required * Experience in training development and/or facilitation. Preferred * Knowledge of corporate learning management system. Preferred * Knowledge of the gas transmission and distribution systems and associated procedures, specifications and regulations. Preferred * Knowledge of the various processes, forms and computer systems used by Gas Engineering and Operations. Preferred * Experience with project management software/systems. Gas Central WMS system. Preferred Skills and Abilities * Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. * Well organized, detail oriented and flexible to handle multiple assignments Licenses and Certifications * Driver's License Required Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. * Must be able and willing to travel within Company service territory, as needed. Core Responsibilities * Meet with stakeholders to review business processes and gather reporting requirements. * Generate Power BI reports with data analysis. * Analyze and validate data and report findings to stakeholders. * Provide end user training in Power BI. * Communicate, track and correct data discrepancies in the system. * Coordinate and complete project activities with team members from other departments and vendors so projects are completed on schedule, within budget and with required quality. * Adhere to productivity procedures, and produce high-quality project deliverables and results. * Strive to continuously improve performance. * Attend project meetings as needed and help to ensure successful conclusions and proper closeouts. * Willingness to continuously support the team and remain flexible to changes in related assignments and project activities required. * Perform other related tasks and assignments as required. * Communicate, track and correct data discrepancies In the system.
    $78k-96k yearly est. 8d ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    Technical specialist job in New York, NY

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 37d ago
  • Electrical & Computer Technologies Associate

    Vanguard-Ip

    Technical specialist job in New York, NY

    REQUIREMENTS • A degree in Bioinformatics, Computational Biology, Computer Science, Machine Learning, Mathematics, or a related field of study • Demonstrated understanding of machine learning, molecular biology, and sequencing technology • Familiarity with gene editing, immunology, microscopy, and systems biology is a plus • Graduated with a JD from an ABA-accredited law school • Admitted to the USPTO • Strong written and verbal communication skills • Ability to collaborate and work effectively in team settings RESPONSIBILITIES This is a unique opportunity to work across the firm's Electrical & Computer Technologies and Biotechnology practice groups on cutting edge innovations. Responsibilities include: • Interfaces with clients and inventors at all stages of the patent process • Prepares, files, and prosecutes patent applications in the United States and abroad • Conducts freedom-to-operate, infringement, and patentability analyses • Assists in other responsibilities or projects, as requested, or needed. SUMMARY Vanguard-IP specializes in the placement of IP/Patent professionals nationwide. Our focus provides us with a deeper knowledge of our clients' needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships also gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high level contacts to get your questions answered. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. CONFIDENTIALITY At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. We will always contact you to obtain explicit prior authorization before submitting your resume to any of our clients. **Should you have an interest in a similar position in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.**
    $72k-109k yearly est. Auto-Apply 60d+ ago
  • BD Technology Associate - San Francisco or New York

    Wilcox Berry

    Technical specialist job in New York, NY

    Well-known VC firm that has a software growth buyout fund is looking for a Business Development Associate to join its growing Business Development Team. The ideal candidate must have at least 2 years of experience in a business development capacity at another IB or PE, ideally within B2B and SAAS technology. The role is based in New York or San Francisco Bay Area. Great opportunity to be a part of an entrepreneurial founding team with the backing of a global well-known firm.
    $72k-109k yearly est. 60d+ ago

Learn more about technical specialist jobs

How much does a technical specialist earn in North Bergen, NJ?

The average technical specialist in North Bergen, NJ earns between $67,000 and $136,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.

Average technical specialist salary in North Bergen, NJ

$96,000

What are the biggest employers of Technical Specialists in North Bergen, NJ?

The biggest employers of Technical Specialists in North Bergen, NJ are:
  1. Lucid Motors
  2. Cognizant
  3. Sika
  4. ForTec Medical
  5. Kyndryl Holding Inc.
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