Technical specialist jobs in North Dakota - 361 jobs
IT Specialist I
Cass County, Nd 3.8
Technical specialist job in Fargo, ND
* This is a full-time, ON SITE role located in Fargo, North Dakota. * Provide technical support for the installation, configuration, and maintenance of computer hardware, software, cell phones, printers, and other miscellaneous computer equipment
* Assist with implementation of major projects
* Train end users in the use and operation of computer hardware and software systems
* Required to be on-call on a rotational basis for after-hours network support
* Required to lift and carry other equipment up to 40 pounds
MINIMUM QUALIFICATIONS, EDUCATION, EXPERIENCE NEEDED:
* Minimum 1-year current technical experience installing and supporting computer hardware and software
* Solid understanding of Microsoft Windows operating systems and Office 365 applications
* Working knowledge of local and wide area network systems
* Experience with Windows Server technologies, including Active Directory administration
* Excellent problem-solving skills, ability to work under pressure and under tight time constraints with little or no supervision
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office suite: Word, Outlook, Visio, Excel, and PowerPoint
DESIRED/PREFERRED:
* Minimum 2-year degree in computer information systems administration
* 3-years' experience installing computer systems
* A+ certification
* Experience with desktop imaging systems
Cass County Government is an Equal Opportunity and At Will Employer
$56k-71k yearly est. 8d ago
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Cloud Computing Specialist (CCS) SME
ASM Research, An Accenture Federal Services Company
Technical specialist job in Bismarck, ND
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$80.2k-142k yearly 60d+ ago
JD Diesel Tech Intern - FREE SCHOOL
True North Equipment 4.4
Technical specialist job in Northwood, ND
True North Equipment with locations in Grafton, Grand Forks, Northwood, Kennedy, Warren, Thief River Falls, Mahnomen, and Baudette provide students paid tuition for the John Deere Tech program at NDSCS in Wahpeton, ND, and guaranteed job placement after graduation. We are looking for self-motivated individuals with a passion for people and the Ag equipment industry, who are interested in advancements in Agricultural Equipment Technology. The John Deere Tech program gives you the power to turn your abilities into a career that matters!
You've got the talent, the skills, and the interest. You like working with technology, your hands, solving problems, and getting the most out of everything you work on. Consider a career with John Deere and True North Equipment.
You'll focus on:
Complete ACT & entrance tests
Contact & visit NDSCS to enroll
Performs basic service tasks as assigned
Develops skills in removal, disassembly, and reconditioning of components
Participates in Service EDUCATE Training programs required for the development of skills and knowledge
What we are looking for:
Good knowledge of methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment
Fundamental knowledge of engines, hydraulics, power-trans, air-conditioning, and electrical systems as they apply to machines marketed by the Dealership
Ability to use basic computer functions
Good skills in operating vehicles and equipment used for diagnostic purposes
High School Diploma or equivalent experience required
Valid driver's license required
May need to obtain medical card for hauling
True North Equipment's Responsibilities:
Provide work experience
Paid Internship
Paid Tuition/tools
Provide Uniforms
Provide mentoring
For more information on the John Deere Tech program please visit
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$32k-49k yearly est. 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Technical specialist job in Grand Forks, ND
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-54k yearly est. 8d ago
IT Support Specialist
The Providence House 3.8
Technical specialist job in Bismarck, ND
Providence House, LLCIT Support Specialist - Job DescriptionPosition
IT Support Specialist
Travel: Occasional travel to North Dakota facilities to meet with Leadership Employment Type: Full-Time
Department: IT / Infrastructure & End User Services
Reports To: IT Manager
Summary
We are seeking a skilled IT Support Specialist to provide high-quality technical support for end users and maintain core services across our Microsoft 365 and Azure Entra ID environment. This role requires hands-on experience with Azure Entra ID domain and user management, Microsoft 365 Admin Centers, and Windows 11 desktop support. Ideal candidates will deliver excellent user service, support identity and access workflows, and collaborate on maintaining a secure and reliable technology environment.
This is a fully remote role operating in Central Standard Time (CST), with occasional travel to our North Dakota facilities for onsite collaboration and strategic meetings with Leadership.
Key Responsibilities
• Diagnose and resolve hardware, software, and network issues on Windows 11 devices
• Support Microsoft 365 apps: Outlook, Teams, OneDrive, SharePoint, Office apps
• Provide remote support and document solutions clearly and accurately
• Manage users, groups, and lifecycle processes in Azure Entra ID
• Support MFA, Conditional Access, and SSO configurations
• Perform daily admin tasks in Exchange, Teams, SharePoint, and Security & Compliance
• Manage mailboxes, Teams policies, SharePoint access, and related workflows
• Support device enrollment, compliance, and security best practices
• Assist with Ubiquiti UniFi Wi-Fi troubleshooting
• Use PowerShell for automation and reporting
• Optional scripting in C# or Python
• Maintain documentation and manage tickets within SLAs
Required Qualifications
• Experience with Azure Entra ID domain and user management
• Proficiency in Microsoft 365 Admin Centers (Exchange, Teams, SharePoint, OneDrive)
• Strong Windows 11 desktop support experience
• Understanding of DNS, DHCP, TCP/IP, VPN, certificates, file/print services
• Strong communication, documentation, and user service skills
Nice-to-Have Experience
• Ubiquiti UniFi Wi-Fi hardware
• Microsoft Copilot for M365
• Copilot Studio agent creation
• PowerShell, C#, Python scripting
• SQL Server basics
• Intune/Endpoint Manager
Preferred Education & Certifications
• Associate's or Bachelor's in IT or related field or relevant experience
• Helpful certifications (not required): AZ-900, MS-900, SC-900, MD-102, MS-102, SC-300, A+, Network+, Security+
$32k-38k yearly est. 2d ago
Biomedical Technician / Equipment Support Specialist - Information Systems
Blue Water Thinking
Technical specialist job in Fargo, ND
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities:
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Location: Fargo VA Medical Center
Basic Qualifications
The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:
Experience within a medical center and Biomedical Engineering department
OR, Experience working in or with the Veterans Health Administration (VHA)
OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations
In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.
Role Specific Qualifications:
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required federal public trust clearance for this role
Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Compensation:
Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.
Salary range: $45,000 - $80,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
$45k-80k yearly Auto-Apply 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical specialist job in Bismarck, ND
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$58k-79k yearly est. 14d ago
Technical Support Specialist
Pedigree Technologies 3.3
Technical specialist job in Fargo, ND
Job Summary: The Technical Support Specialist serves as liaison between operations and customers following the customer implementation cycle. This role is accountable to provide solutions to break/fix issues or continued new installations for Pedigree Technologies products. It also includes some account setup, testing, training and implementation of Pedigree Technologies solutions. This individual provides first level technical support including problem diagnosis and resolution, setup and management of customer software, and telephone, email, and one-on-one technical support. Knowledge and Skills:
Minimum Associate's degree or combination of education and experience.
Technical support experience preferred.
Spanish language skills a plus and paid at a higher rate.
Previous use of call center phone systems preferred.
Excellent communication skills both written and verbal.
Ability to stay calm under pressure.
Excellent teamwork skills and strong customer service methodologies.
Ability to work collaboratively with others both internally and externally.
Proven multi-tasking, prioritization, organization and coordination skills.
Proficient in Excel, Outlook and Word with the ability to learn our solutions within three months.
Basic mechanical aptitude or general mechanical knowledge a plus.
Job Responsibilities:
Consult with users to determine and resolve hardware and software issues.
Perform data analysis and troubleshooting to isolate and diagnose client technical issues.
Provide telephone, e-mail and network alert response and utilize CRM and ticketing system to document and track open problems, billable time, and contracted time.
Responsible for keeping customer systems documentation up to date.
Provide detailed and effective communication to internal team. Follow escalation process for ongoing customer issues.
Work directly with vendors to identify solutions and actively apply those solutions for improving the client's infrastructure.
Continuously strive to improve client support by identifying opportunities and recommending solutions for improving services efficiency and effectiveness.
Monitor customer networks via internal reporting tools; help resolve network and system problems, perform break-fix troubleshooting on client systems.
Utilize established script to use for customer calls.
Verify, document and create software bug reports for development team.
Routinely updates customer databases with key points to ensure open communication with all internal departments to ensure ongoing customer focused initiatives are achieved.
$36k-68k yearly est. 36d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Technical specialist job in Minot Air Force Base, ND
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 27d ago
Learning Design and Innovation System Support Specialist
Bismarck Public Schools 3.4
Technical specialist job in Bismarck, ND
This position will begin in August of the 2026-27 school year with possible days to be worked in June and August of 2026.
A teaching contract is 187 days.
External candidates are allowed to bring in up to 17 years of contracted K - 12 teaching experience.
New staff orientation will be held August 11th, 12th and 13th for employees new to the district.
Purpose Statement
The role of the System Support Specialist, at any given time, is determined by matching the needs of individuals, groups, buildings, and the district with the following responsibilities to build capacity of teachers and instructional coaches regarding district initiatives and best practices.
Supervisory Relationship
Reports to: Director of Learning Design and Innovation
Essential Functions
Curriculum Coordination: Coordinates, facilitates, and monitors the review, development, and implementation of curriculum
Professional Learning Needs Assessment: Engages in surveying, identifying, and analyzing the professional learning (e.g. curriculum, assessment, instruction, etc.) needs of teachers, specialists, and instructional coaches.
Professional Learning Design: Designs support services (e.g. training, materials, etc.) for the purpose of implementing professional learning program activities that address training needs as identified in the district's strategic plan.
Strategic Planning: Develops short and long range plans for the purpose of ensuring that district resources are effectively utilized.
Program Monitoring and Evaluation: Monitors professional learning services (e.g. consultants, work plan goals, staff training, etc.) for the purpose of ensuring that performance outcomes are achieved within budget, work plans, and district objectives.
Staff Development Coordination: Schedules and publicizes staff development activities and results before, during and after, for the purpose of promoting professional learning.
Meeting Facilitation: Assists in planning and facilitating regular district instructional meetings and other meetings as appropriate.
Coaching and Support: Provides coaching and support for the purpose of implementing and maintaining services and/or programs.
Research and Program Development: Researches a variety of information (e.g. courses, materials, training consultants, etc.) for the purpose of developing and/or enhancing programs that meet staff training needs to support all learners.
Collaboration and Continuous Improvement: Identifies and collaborates on value-added district and building level systems, supports and projects for continuous growth.
Adhere to School Policies: Follow school policies and procedures.
Attendance: This position requires prompt and consistent attendance.
Perform Other Duties: Perform additional duties as assigned to support the effective operation of the work unit.
Job Requirements: Minimum Qualifications
Skills
Operating standard office equipment and utilizing pertinent software applications
Planning and managing multiple projects
Preparing and maintaining accurate records
Training, developing, and supervising staff
Knowledge
Pertinent codes, policies, regulations, and laws
Current trends and practices in education
Principles of employee development and management
Project development, goal attainment, and time management
Abilities
Schedule activities, meetings, and events
Gather, collate, and classify data
Work independently and with diverse individuals
Analyze data using complex processes
Adapt to changing priorities and handle frequent interruptions
Develop and maintain positive working relationships
Facilitate communication between individuals with divergent positions
Implement change and maintain confidentiality
Meet deadlines and provide direction and leadership
Responsibility
Work under limited supervision following standardized practices and methods. Provide information and advice to others. Operate within a defined budget. Have a continual opportunity to impact the organization's services.
Work Environment
Physical demands include some lifting, carrying, pushing, pulling, and fine finger dexterity. Job generally involves 80% sitting, 10% walking, and 10% standing. Performed in a generally clean and healthy environment.
Experience
Minimum of five years of classroom teaching experience
Experience with curriculum development
Experience providing professional development to adult learners
Experience with learning management system or related instructional technology
Education
Bachelor's degree in education
Master's degree in curriculum and instructional, preferred
Certificates and Licenses
Valid North Dakota teaching license
Continuing Education/Training
Maintain relevant certificates and licenses
Clearances
Criminal Justice Fingerprint/Background Clearance
FLSA Status
Non-Exempt
Salary Grade
Teacher Salary Schedule + additional summer workdays
$48k-68k yearly est. 13d ago
IT Help Desk Technician
Rural Psychiatry Associates
Technical specialist job in Grand Forks, ND
Job Description
IT Help Desk Technician - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking an experienced IT Help Desk Technician to join our growing team! If you are a technology-focused professional who enjoys problem-solving, supporting users, and ensuring reliable systems in a fast-paced healthcare environment, this is an opportunity to make a meaningful impact.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.
Our IT team plays a critical role in supporting both clinical and administrative operations. As an IT Help Desk Technician, you will help ensure our technology systems run efficiently so our providers and staff can focus on patient care.
The Role: What to Expect
Location: Based in our Grand Forks, ND office
Frontline IT Support: Serve as the primary point of contact for staff experiencing hardware, software, or system issues
System Management: Support, maintain, and optimize IT systems across the organization
Collaboration: Work closely with administration, staff, and partner sites to meet IT needs
Key Responsibilities
Provide Help Desk Support: Troubleshoot and resolve hardware, software, and system issues for employees
Install & Maintain Equipment: Set up computers, peripherals, and software for new and existing staff
Staff Training: Train employees on IT systems, software, and best practices
Assess IT Needs: Evaluate staff requests and recommend appropriate solutions
System Analysis & Improvement: Conduct quality analysis of IT systems and develop compare/contrast proposals with recommendations
Vendor & Resource Coordination: Obtain outside IT resources when needed
Communication & Reporting: Initiate actions and communicate unusual or critical IT issues to Administration
Project Leadership: Lead IT-related projects as assigned
Partner Site Support: Work with partner locations to ensure systems are connected and functioning properly
Meeting Participation: Attend meetings to address and appropriately direct IT-related issues
What We're Looking For
Associate's degree in Information Technology required; Bachelor's degree in a related field preferred
3-5 years of IT experience
Strong working knowledge of computer hardware, software, and network systems
Excellent problem-solving and analytical skills
Strong communication skills with the ability to support both technical and non-technical users
Ability to manage multiple priorities in a fast-paced environment
Highly organized, self-motivated, and able to work independently
Willingness to adapt to new technologies and evolving organizational needs
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
Flexible Spending Accounts
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding IT career where your work directly supports access to mental health care in rural communities, apply today!
Job Posted by ApplicantPro
$30k-51k yearly est. 7d ago
Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Grand Forks, ND
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 1d ago
Senior Computer User Support Specialist
Cayuse Holdings
Technical specialist job in Bismarck, ND
**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
$20-32 hourly 57d ago
Caddie/Bartender/Do It All Coordinator - Fargo
Golf Addiction
Technical specialist job in Fargo, ND
Job Description
Join Our Team at Golf Addiction!
Are you ready to work in a fun, independent bar and grill environment?
We're hiring all-around service industry professionals who can bartend, serve, and cook in the kitchen.
Golf knowledge is preferred but not needed!
What We're Looking For:
Outgoing, dependable, motivated, and ambitious individuals
Work as little as 15 hours or up to 40 hours per week
Must be available on Saturdays and Sundays!
Why Work With Us?
Enjoy a golf entertainment environment and meet members of the community
Build lasting relationships with our awesome customers, whether or not you're a golfer yourself
Hourly pay + tips: with a dollar per hour guarantee per 2-week pay period.
Apply Today: If you're looking for a place where work feels like fun, Golf Addiction is the place to be!
#hc9728
$39k-68k yearly est. 26d ago
Technical Support (Help Desk)
National Information Solutions Cooperative 4.0
Technical specialist job in Mandan, ND
About NISC
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Work Schedule
Hybrid (after an initial training period) from our Mandan, ND office
Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location.
Monday-Friday, scheduled to work within 7:30 am - 6:00 pm
Primary Responsibilities
Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to):
Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc
Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed
Supports device replacements and rotations
Installs and troubleshoots NISC approved software on NISC owned devices
Provides support of NISC's phone & ACD systems
Assists with support of our SSO (Okta) for various applications
Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices.
Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts
Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs
Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met
Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
Assists project leads on various projects within the Helpdesk team
Availability to participate in an On-Call/Afterhours rotation (one week about every two months)
Additional tasks or duties as required
Knowledge, Skills & Abilities Preferred
Strong verbal and written, interpersonal and communication skills
Strong customer service skills
Familiarity with the setup and support of Windows and Mac operating systems and software
Familiarity with basic support of TCP/IP networks
Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN)
Familiarity with Telephony
Familiarity with Okta (SSO)
Familiarity with a ticketing system or working from a queue
Strong problem-solving skills and attention to detail
Ability to work independently, as well as in a team environment
Ability to effectively adapt to change
Ability to interact in a positive manner with internal and external contacts
Ability to maintain the highest level of professionalism, ethical behavior and confidentiality
Commitment to NISC's Statement of Shared Values
Education Preferred
High School Diploma or equivalency required.
Bachelor's Degree in a related field or equivalent experience preferred.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$26k-33k yearly est. Auto-Apply 43d ago
Enterprise Applications Specialist
NISC
Technical specialist job in Mandan, ND
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Position Overview
The Enterprise Applications team is an internal IT team that develops and supports foundational CRM software that helps empower NISC's internal and external users.
The team is looking to fill the role of Enterprise Applications Specialist. This role will be a key contributor to optimizing and supporting the sales cycle through CRM platforms with an emphasis in sales and product management. This position plays a pivotal role in ensuring that sales teams have reliable, secure, and user-friendly tools to manage leads, opportunities, quotes, and customer interactions. Additionally, this role will need to assess with monitoring and testing application functionality, identifying and resolving bugs, and ensuring seamless integration across sales systems. The specialist will collaborate closely with users to troubleshoot issues, validate configurations, and ensure that software solutions meet the specifications set by sales stakeholders.
Work Schedule
Hybrid (after an initial training period) from one of our office locations:
Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND
Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose
Essential Duties
Assists users with basic and moderate application support efforts across select enterprise software applications, including logins troubleshooting, training, and research.
Ability to write documentation for processes and testing scenarios while serving as point of contact in reviewing and maintaining SOPs (Standard Operating Procedure) and requirements across all enterprise applications as needed.
Ensures highest customer service experience and satisfaction while handling advanced customer support inquiries.
Assist with the software release process by ensuring that release notes and update sets are properly documented as well as available to internal and external clients.
Assist with performing data hygiene across enterprise tools and frameworks.
Assists with maintain pricing within the product catalog, and pricing and contract templates.
Translate stakeholder input into clear, functional requirements using standardized formats.
Assist in collaborative sessions with stakeholders across departments to identify business needs, challenges, and desired outcomes.
Assist with creating wireframes, flowcharts, and other visual aids to support requirement clarity and stakeholder engagement.
Assist with all general database maintenance (cleaning obsolete queries, maintaining records according to style guides, accurately updating information on all records).
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
Performs on-site or remote training to users in real time and provides access to other training resources as needed.
Assist with root cause and problem-solving activities to continually improve processes and quality.
Responds to users in an accurate, effective, and timely manner.
Demonstrates courtesy, patience, and generosity.
Utilizes logic and reasoning to work through and resolve problems.
Reviews own work for accuracy and completeness, spotting inconsistencies or discrepancies that indicate problems with quality of work. Pays close attention to details that are important to others to make sure they are correct.
Commitment to NISC's Statement of Shared Values.
Other duties as assigned.
Knowledge, Skills, & Abilities Preferred
Previous experience within CRM platforms. (ServiceNow or Salesforce)
Basic knowledge of SCRUM or agile methodologies.
Basic knowledge of enterprise system design.
Basic knowledge of document generation and signature tools. (Conga & OneSpan)
Excellent written and verbal communication skills.
Strong attention to detail and moderate level of ability to organize and prioritize.
Strong analytical skills, including a strong working knowledge of Excel.
Deadline driven.
Strong PC skills, including familiarity with scripting, tables, and flows.
Ability to teach, train, and learn from others.
Ability to work in a team and independently.
Ability to multitask and manage time effectively.
Ability to travel as needed to meet the goals and objectives of the position.
Education Preferred
Bachelor's Degree in a business-related field or equivalent experience.
Minimum Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
$52k-83k yearly est. Auto-Apply 5d ago
Information Technologist
Spectrum Comm Inc. 4.2
Technical specialist job in Grand Forks Air Force Base, ND
Job Description
Spectrum is looking for a qualified indivdual to Provide analytical, advisory, technical expertise, and analysis of RQ-4 Communications Planning activities including performing and managing a variety of communication and information technology tasks and activities.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Requires network administrative privileges to perform duties.
Is required to maintain training and certification requirements in order to sustain elevated rights to the AREA52 domain.
Performs communications- computer systems (C-CS) planning and implementation activities. Provides continued support to communications systems current and future planning activities.
Supports implementation of C-CS projects and ensures C-CS architecture, configuration, and integration conformity.
Provides analytical, technical, functional and management oversight to critical communications and systems network upgrades and maintenance for the RQ-4 weapon system.
Provide analytical, advisory, and technical support to leadership as systems analyst and advisor to 69 RG/CD and 12 RS/CC.
Facilitate 9 RW project management efforts directed and approved by either 9 RW, 69 RG and, 12 RS to improve RQ-4integration into USAF and National architectures, in particular, the AF Distributed Common Ground System (AF-DCGS) and the Department of Defense Global Information Grid (DoD-GIG).
Provide C-CS laptop computer administration and support of up to 250 individual issued and loaner laptops to identified associated units and attached aircrew.
Requirements
Possess a Top Secret/Sensitive Compartmented Information (TS/SCI) and NATO Secret security clearances
Be a U.S. citizen
Knowledge of Air Force C-CS technologies with a minimum of five (5) years' experience working with a variety of the C-CS field's concepts, practices and procedures, ground-based telecommunications systems, avionics and information system technology, management of program and project implementation actions, and Air Force planning documents and application of these documents to the C-CS systems.
Minimum of four years' experience with:
Asynchronous Transfer Mode (ATM)
Ethernet
Local and wide area networks
UNIX and non-UNIX operating systems
Be able to complete light office lifting defined by moving 25lb box up a flight of stairs.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Stock Option Plan
$37k-67k yearly est. 20d ago
IT Field Technician I
Tallgrass MLP Operations, LLC
Technical specialist job in Williston, ND
Primary Purpose: Responsible for the installation, maintenance, testing, troubleshooting, and repair of network equipment, cables, and telecommunications systems at various field locations. Ensures optimal network performance and quality. Accurately documents and verifies equipment issues and repairs.
Essential Duties & Responsibilities:
* Responsibilities include supporting all production and development systems, as well as the installation, troubleshooting, and maintenance of network and telecommunications equipment at various locations. This includes, but is not limited to, 4G/5G modems, Office Networks (LAN/WAN), Industrial Wireless Systems, LEO satellites, and Office Phone Systems.
* Monitor and maintain the integrity of Tallgrass' telecommunications network, including but not limited to 4G/5G modems, licensed and unlicensed frequency radios, LEO satellites, VSAT, DSL, and Private Line (PL).
* Responsible for the installation, maintenance, and troubleshooting of physical cabling, including CAT5/CAT6, multimode and singlemode fiber, coax cable, and low voltage systems up to 48 VDC.
* Utilize specialized tools such as Optical Time Domain Reflectometers (OTDR), Optical Power Meters (OPM), Visual Fault Locators (VFL), and spectrum analyzers to assess the integrity of cable, fiber, and radio signals.
* Perform installation tasks involving power tools, ladders, and fixtures to mount antennas, run cables, and complete conduit work efficiently and safely
* Monitors network performance and conducts testing to diagnose and resolve issues.
* Perform system software upgrades, install service packs and patches as needed.
* Capable of thoroughly analyzing and understanding problems or requests to provide the most suitable solutions.
* Implement and maintain system management and monitoring tools.
* Develop and follow all system change control procedures.
* Share after-hours support with others in the group including escalations.
* Regularly work under deadlines.
* Utilize software and hardware tools (including but not limited to Netcloud, SolarWinds, Cisco, Ubiquiti) to identify, diagnose and drive resolution of problems and factors affecting network integrity.
* Use time effectively and efficiently.
* Collaborate with a wide variety of people with tact, courtesy, and professionalism.
* Speak clearly in person and by telephone, using a high level of verbal skills and listen carefully.
* Maintain a regular, dependable attendance and a consistently high level of performance.
* Will work non-traditional hours as needed.
* Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
* Other daily, weekly, monthly or special project duties as identified and defined.
* Other duties as assigned.
Minimum Requirements:
Education:
* High School Diploma/GED
Experience/Specific Knowledge:
* 0-2 years overall IT Infrastructure experience.
* Experience in effectively communicating business and technical issues to both technical and non-technical audiences.
* Experience in working on multiple assignments during the same time frame juggling tasks based on relative priorities with supervision commensurate with grade level.
Certifications, Licenses, & Registrations:
* Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.
Competencies, Skills & Abilities:
* Must be customer service-oriented.
* Excellent organizational, time management, and communication skills; must communicate effectively with all levels of company personnel.
* Ability to work well both individually with minimal supervision and in a team environment where the sharing of knowledge is highly regarded and expected.
* Ability to multitask effectively and meet deadlines.
* Good interpersonal skills with demonstrated ability to communicate systems requirements verbally and in writing.
* Must be able to perform all essential and marginal functions of the job.
* Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention to details, and follow work rules.
* Ability to successfully perform multiple tasks with strict deadlines.
* Ability to organize and prioritize daily work.
* The analytical thinker can utilize a functional understanding of the various components of systems in conjunction with technical knowledge to identify effective and efficient problem resolutions.
Physical Demands:
All of the physical requirements listed below are those that may be necessary for an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Capable of lifting and carrying objects weighing up to 44 pounds, including tasks such as installing network equipment and handling cables.
* Able to carry up to 44 pounds up to 15 feet during setup and repair tasks.
* Frequently required to stand, walk, climb ladders and stairs, and perform tasks at various heights, including overhead reaching and shoulder reach.
* Performs manual material handling activities that involve reaching overhead, at waist level, and to the floor, with occasional use of extension ladders and heavy equipment.
* Must be able to bend, twist, pivot, and perform lateral flexion of the lumbar and cervical spine for various installation and troubleshooting tasks.
* Required to perform fine motor movements, grasping, pinching, and vibratory tool handling with upper extremities.
* Able to stoop, crouch, kneel, crawl, and squat to access low or hard-to-reach areas.
* Can operate in environmental conditions with exposure to hot ambient temperatures, loud noise, and whole body vibration.
Working Conditions:
* Travel as needed up to 75%.
* Travel is required to maintain sites.
* Non-traditional hours are anticipated.
* Required to carry an activated cell phone and be available to respond during working and non-working hours.
* The selected candidate must successfully pass a drug screening, background check, and fit-for-duty examination, including credit reports for specific positions-after receiving a job offer and before commencing employment
Supervisory Responsibility:
* None.
PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES:
Above the minimum requirements; not required but advantageous in this position:
* Previous experience with networking and telecommunication equipment is a plus.
$38k-64k yearly est. Auto-Apply 44d ago
Help Desk Tech
Ingeus Via Alexander Mann Solutions
Technical specialist job in Fargo, ND
Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games
Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services
. We are looking for IT support technicians that are passionate about the world of technology and want to be key
individuals to help troubleshoot our clients.
Job Description
The IT Desktop Support Specialist's primary role is to ensure proper
computer operation so that end users can accomplish business tasks. This
includes receiving, prioritizing, documenting, and actively resolving end user
help requests and application support. Problem resolution may involve the use
of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help at the desktop level. Candidate may be
required to interact with other members of the IT Team to diagnose and resolve
unique problems. At times, the candidate may be asked to assist in the
maintenance and testing of network, servers and/or associated equipment.
Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days.
Qualifications
Duties and Tasks/Essential Functions:
Deliver service and support to
end-users using and operating automated call distribution phone software,
via remote connection or over the Internet;
Gather customer's information and
determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical
hardware and software issues involving internet connectivity, email
clients, and more.
Follow standard processes and
procedures;
Redirect problems to appropriate
resource;
Accurately process and record call
transactions using a computer and designated tracking software;
Organize ideas and communicate
oral messages appropriate to listeners and situations;
Stay current with system
information, changes and updates
Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly
and accurately;
Demonstrated proficiency in typing
and grammar;
Knowledge of relevant software
computer applications and equipment;
Knowledge of customer service
principles and practices;
Effective listening skills;
Willingness to co-operate with
others and work to the greater good;
Multi-tasking capabilities;
Minimum 12 hours of weekend
working availability on a Saturday or Sunday
Problem Solving,
Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills,
Customer Service, Quality Focus, PC Proficiency, System Administration
Other IT certification helpful but not required
Additional Information
Conditions:
Must be able to sit for long
periods of time
Position requires use of
headset/microphone
Salary: 16.25
Required Education:
High School Diploma or GED, 2-year technical degree or similar
experience.
Required Experience:
1
year Customer Service
Location:
Fargo, North Dakota
JobType:
Full Time
Hours:
Variable
$31k-52k yearly est. 1d ago
Biomedical Engineering Support Specialist III
Veterans Engineering
Technical specialist job in Fargo, ND
Job Description
Veterans Engineering is searching for a talented Biomedical Engineering Support Specialist III to join our dynamic team. In this critical role, you will provide advanced biomedical engineering support to healthcare facilities, ensuring all medical equipment is safe, functional, and compliant with healthcare regulations. You will be responsible for troubleshooting complex medical devices, conducting preventive maintenance, and providing training to staff on proper equipment use and safety practices. Our ideal candidate is detail-oriented, possesses strong analytical skills, and has a deep understanding of medical technology and regulations in the healthcare industry. This position is perfect for someone who is passionate about improving patient outcomes through high-quality engineering support and has a commitment to excellence in service delivery. We value diversity and strongly encourage candidates from all backgrounds, including those with military experience, to apply.
Responsibilities
Perform incoming inspection and periodic inspection on both new and current medical equipment or devices
Perform quality assurance check to assure that equipment conforms to manufacturer literature for components, parts, and performance
Install, Calibrate and Test medical equipment or devices in accordance with manufacturer's literature, certification to perform installation actions, and/or biomedical engineering department authorization to perform installation
Perform Inventory and Asset Management of medical equipment and document according to VA process and procedures
Perform preventive maintenance checks
Perform troubleshooting of equipment or device malfunction to determine source or cause of defect or malfunction
Perform scheduled and/or unscheduled maintenance
Document using VA's electronic system according to the VA standards
Requirements
A minimum of five years of hospital or healthcare experience performing medical equipment maintenance
Associate degree or higher in an applied science or equivalent military training
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various types of medical equipment
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards
Familiarity with the setup and application of test equipment
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Due to federal contract requirements, only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements.