Technical specialist jobs in Pasadena, TX - 752 jobs
All
Technical Specialist
Technical Support Specialist
Data Migration Specialist
Production Support Technician
Computer System Technician
Technical Associate
Technical Consultant
Field Support Technician
Technical Support Trainer
Computer Technician
Lead Specialist Technician
Technical Product Support Specialist
Digilock
Technical specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Field Support Technician
Jobster LLC
Technical specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 3d ago
15 x Endur Functional & Technical Consultants through to Architect / Director - Contract or Perm - Based from anywhere in the US
Bramwith Consulting
Technical specialist job in Houston, TX
15 x Endur (or Findur) Functional & Technical Consultants through to Architect / Director - Contract or Perm - Based from anywhere in the US (including New York, Houston, Dallas, Chicago, LA.....)
Global ETRM / CTRM IT consultancy specialized in Endur (or Findur) functional, technical and techno-functional Greenfield implementations and upgrades seek 15 x permanent and contract new hires:
5 x Endur Functional Business Analysts from Consultant up to Architect/Director Level
5 x Endur Technical Developers from Consultant up to Architect/Director Level
5 x Endur Techno/Functional Consultants from Consultant up to Architect/Director Level
Salary/Rate:
Permanent: $150k-280k base + bonus + benefits
Contract: $80-180 per hour
My consultancy has a fantastic relationship with the software vendor and work in tandem with them on all their Global Endur projects. They have a large global Endur consulting team, comprising many of the recognised global experts in Endur (technical and functional) and are looking to continue to grow the practice to support demand from their clients for both US based clients/projects as well as more Global remotely based clients/projects.
As well as working remotely and on-site at multiple high-profile Endur clients (mostly implementing Endur v.24 and v.25), you will also gain formal training on-site at one of their largest global Oil Major clients to help upskill you and fill any gaps in your Endur knowledge. Although most consultants work at close to 100% utilisation rate, even when you have a week between projects, you'll still be learning and upskilling in Endur, including learning new modules.
It is essential that you have strong Endur (or Findur) commercial experience (functional or technical) working either for a commodity trading house implementing or upgrading Endur (or Findur) or through another consultancy working on-site at a commodity trading house implementing or upgrading Endur (or Findur). It is highly preferred that you will have worked on Endur v.17 or a more recent version (v.19, v.23, v.24 or v.25).
You can be based from anywhere in the US, with occasional travel across the US to meet the client at the start of an implementation and at agreed key points in the project.
If you are an experienced Endur (or Findur) ETRM professional and looking to gain strong variety working at several different commodity trading houses, oil & gas majors etc, learning on client projects as well as in formal Endur training environments from industry Endur experts, joining as a contractor or permanent hire please send through an up-to-date copy of your CV to Ben at *******************
$73k-103k yearly est. 5d ago
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Technical specialist job in Houston, TX
The Lead Infrastructure Support Specialist supports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 41d ago
Technology Support Analyst
Morgan, Lewis & Bockius 4.9
Technical specialist job in Houston, TX
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.
Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.
This position will reside in the Houston office and will work a daily schedule of 9:00 am - 5:30 pm CST.
Responsibilities Include:
Respond to end‑users and clients on technology-related issues and questions.
Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications.
Demonstrate proficiency with the firm's applications.
Provide Level 2 support for practice-group-specific hardware and software.
Perform software installations and upgrades.
Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades.
Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs.
Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications.
Provide status reports to and communicate with the manager.
Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated.
Communicate with, evaluate usage patterns of, and recommend “best practices” to attorneys and staff to ensure optimal use of the firm's technology based on knowledge of Firm technology.
Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations.
Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs
Serve as a knowledgeable resource to team members within the office and the region.
Provide Mobility support and advanced troubleshooting for approved devices.
Maintain voice and LAN connections in closets and jacks.
Perform routine maintenance of servers and applications.
Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems.
Deploy and support office telephone equipment.
Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems.
Experience and qualifications:
Associate's degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience.
Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required.
Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.
To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred.
#LI-Hybrid
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or **********************************
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
$90k-123k yearly est. Auto-Apply 43d ago
Tier 1, IT Help Desk Support
Centre Technologies 3.8
Technical specialist job in Houston, TX
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Hybrid Work Options, Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Problem management and escalation of issues in a timely manner
Prioritization of tasks and meeting of deadlines, excellent time management skills
Excellent troubleshooting and assessment skills
Excellent written/verbal communication skills
Must be a team player with outstanding customer service skills
Entry of time sheets, expense reports and documentation on or before deadline
Keep up-to-date on market trends, theory and new ways of doing things; embrace change
Assist with change-management activities
Prepare and deliver complete and concise documentation for all projects
Present progress reports to immediate supervisor and or Project Manager (if so assigned)
Help turn business problems into technical solutions
Manage deployment of equipment in compliance with established technology policies.
Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
Education/Experience/Certifications
2+ years experience in IT related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
High School Degree required
Associate's Degree or higher preferred
Work Environment and Physical Demands
Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
The noise level in the work environment is moderate.
Frequent local travel required
Powered by JazzHR
XWSIRF1vtZ
$55k-85k yearly est. 6d ago
IT Help Desk Support (Level 1)
Employer Flexible 4.3
Technical specialist job in Houston, TX
Employment Type: Full-Time
Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue, production, and growth by offering comprehensive services in human resources, payroll administration, employee benefits, and information technology. Founded in 2003 and based in Houston, Texas, Employer Flexible combines intuition with expertise to make a tangible impact on what matters most to our clients' organizations.
Job Summary:
We seek a motivated IT Help Desk Technician (Level 1) with 1-3 years of experience in computer hardware and networking to join our growing IT team. In this role, you will provide exceptional technical support to internal users, troubleshoot hardware and software issues, manage IT assets, and track hardware inventory. This role is highly people-focused, requiring excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Respond to end-user support tickets and troubleshoot hardware and software issues, both remotely and on-site.
Set up, maintain, and support laptops, desktops, and peripheral equipment.
Troubleshoot hardware, software, and basic network-related problems.
Assist with user onboarding and offboarding in Active Directory and other systems, including new hire IT orientation.
Perform asset tracking and management, including auditing endpoints, maintaining hardware inventory, and managing conference room technology.
Coordinate hardware rotation and ensure proper endpoint maintenance.
Maintain accurate documentation of support requests, troubleshooting steps, and issue resolutions.
Collaborate with IT team members to improve processes and enhance the overall end-user experience.
Stay up to date with emerging technologies, tools, and best practices in IT support.
Qualifications:
1-3 years of experience in IT support or help desk roles.
Strong knowledge of computer hardware (laptops, desktops, printers, peripherals) and basic network troubleshooting.
Familiarity with Windows and mac OS operating systems.
Basic understanding of network protocols such as TCP/IP, DNS, DHCP, and related concepts.
Experience with Active Directory and ticketing systems (JIRA or similar platforms are a plus).
Excellent problem-solving skills with strong attention to detail.
Strong communication skills and a customer-service-oriented mindset.
Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
Education and Certifications:
Certifications are not required. CompTIA A+, CompTIA Network+, CCNA, or equivalent industry certifications are considered a plus.
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent professional experience.
Why Join Us?
Work with a company that values innovation and efficiency, offering opportunities for personal growth and career advancement.
Be part of a supportive and diverse team environment that fosters professional development.
Enjoy a competitive benefits package including healthcare, 401(k) plans, and generous paid time off.
Engage in meaningful work that directly impacts the success and growth of businesses
$36k-52k yearly est. Auto-Apply 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Houston, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-47k yearly est. 30d ago
Technology Transactions Associate
5 Legal
Technical specialist job in Houston, TX
Job Description
Top AmLaw 200 law firm seeks an associate to join their Technology Transactions team in any of their Austin, Dallas, & Houston offices.
The ideal candidate should have 5-7 years of experience and must have experience with some or all of the following: commercial transactions, data privacy, cybersecurity, and sophisticated transaction support including SPAC, Financings, Projects, and M&A. Experience with drafting and negotiating complex licensing agreements preferred. Strong academic credentials required.
$58k-100k yearly est. 19d ago
Technology Transactions Associate #20231
Vanguard-Ip
Technical specialist job in Houston, TX
AmLaw 100 Firm with Cravath level compensation. High scores for Transparency, Wellness Programs and Associate / Partner relations. Included in Vault's list of Best Firms to Work For.
REQUIREMENTS Ideal candidates will have the following qualifications:
• Significant hands-on experience drafting and negotiating complex technology agreements, including master services agreements, business process outsourcing arrangements, manufacturing, supply and distribution agreements, research, collaboration and development agreements, software licenses, cloud-based services, service level agreements, support service agreements, and other commercial agreements and technology transfer arrangements.
• Candidates will have focused their practice in technology transactions at either a law firm with a national reputation or as a member of an in-house legal team.
• A deep understanding of intellectual property and the ability to advise clients on the intellectual property aspects of commercial contracts.
• The ability to work with other team members and clients, take ownership of projects, and deliver excellent solutions in a fast-paced environment, is essential.
• Top academics and outstanding drafting skills are required.
• Admission in the state in which they are located.
SUMMARY
Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide.
Our concentrated focus in these areas enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge.
Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter.
We look forward to speaking with you, and learning more about what you are seeking in your next opportunity.
CONFIDENTIALITY
At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients.
**Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest.
$58k-100k yearly est. Auto-Apply 60d+ ago
Lead Specialist - IT ETRM Systems Dev
Energy Transfer 4.7
Technical specialist job in Houston, TX
Energy Transfer, a Fortune 50 organization, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more. Come join our award winning 10,000 strong organization as we fuel the world and each other!
This position comes with world class compensation, benefits, 401(k) match, profit sharing, and PTO.
Summary
This individual works in RightAngle (ETRM application) support and development group. As a part of the team, the individual will have support responsibility for business users, including troubleshooting and problem resolution, and accountability for delivery of requirements, documentation, technical design, testing and implementation. The Lead Specialist will also have the following duties and responsibilities:
Essential Duties and Responsibilities
* Provide direct technical/functional assistance to key business users, as well as technical project support for applications (vendor & custom developed)
* Work with functional leads to develop plans and coordinate work across all functional areas of the business
* Coordinate and facilitate meetings, document key decisions, risks and issues.
* Work effectively under minimal supervision, maintain ownership for specific systems area and/or business users, and manage communications between the business and IT
* Support and maintain RightAngle, outbound/inbound interfaces and Web services
* Writing SQL scripts for troubleshooting and reports
* This position may be located in Dallas, Houston or Newtown Square, PA
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
* Bachelor's degree in IT or related field
* Experience in application support on RightAngle
* Strong experience on SQL server scripts and stored procedures
* Strong leadership ability, advanced analytical, presentation, project management and financial analysis skills.
* Proven success in driving projects and delivering results and strategic thinking capabilities
* Strong written and verbal communication skills
* Commodity trading and risk management experience
* Proven track record in troubleshooting various systems like RightAngle
* Develop customizations and enhancements to the RightAngle system using T-SQL, SSIS, and C# (.Net)
* 8+ years' experience in development and support on RightAngle (.Net)
Required experience is commensurate with the selected job level:
* The Senior Specialist/Analyst level requires a Bachelor's degree and 5-8 years of relevant experience
* The Lead Specialist/Analyst level requires a Bachelor's degree and 8+ years of relevant experience
* The Principal Specialist/Analyst level requires a Bachelor's degree and 10+ years of relevant experience
#LI-CK1
$99k-121k yearly est. 60d+ ago
IT Support Specialist
Texas Bay Area Credit u
Technical specialist job in Houston, TX
**
This
is
onsite
**
$37k-62k yearly est. Auto-Apply 4d ago
IT Support Specialist
E|Consortium
Technical specialist job in Houston, TX
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, then determines and implements solution.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Train computer users when necessary.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Run reports to determine malfunctions that continue to occur.
REQUIREMENTS
Proven working experience in providing help desk support
Proficiency in English
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Schedule:
Monday to Friday
Application Question(s):
Do you have any Microsoft or other technology certifications?
Education:
Bachelor's (Preferred)
Experience:
Windows: 4 years (Preferred)
Active Directory: 3 years (Preferred)
Work Location:
One location
Company's website:
ww.econsortium.com
Work Remotely:
No
$37k-62k yearly est. 29d ago
Technology Support Specialist
Sunnova Energy Corp 4.6
Technical specialist job in Houston, TX
Technology Support Specialist - Customer Care Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners.
The Technology Support Specialist Position
As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation.
The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs.
Technology Support Specialist Responsibilities
Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints.
Accept and/or initiate the minimum required number of calls daily.
Help CSS I through passive education on responses to customer system complaints.
All TSS are expected to provide extensive and exceptional customer service.
A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team.
A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures.
A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call.
A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues.
Effective gains the customer's cooperation to work through the troubleshooting process.
Proactively learns new technology related to Sunnova products.
Perform any other duties as assigned.
Minimum Requirements
High School Diploma is a minimum requirement.
Minimum 3 years' experience in a customer service role supporting technology troubleshooting.
Ability to work at a computer and talk on the phone for 6-8 hours per day.
Strong written and verbal communication skills.
Detail oriented with the ability to multi-task.
Strong problem-solving skills.
Ability to work as a team member and interact with other departments.
Ability to work under pressure with strict time deadlines.
PC skills: Microsoft Office - Excel, Word, & Outlook required.
Flexible schedule, willingness to work weekends and/or evening shifts.
Preferred Qualifications
A Bachelor's Degree is preferred.
Previous call center experience preferred.
Bi-lingual (English and Spanish) preferred.
Salesforce.com experience is preferred.
Working Conditions
Open-office environment
Ability to work extended hours when is required.
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
Competitive compensation & annual bonus
Paid time off, including 10 holidays and Paid Parental Leave
Complimentary garage parking in Houston
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
$35k-45k yearly est. Auto-Apply 60d+ ago
RDBMS, Database Migrations (USC & GC) ONLY (Anywhere in the US)
Sonsoft 3.7
Technical specialist job in Houston, TX
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Strong RDBMS concepts
Experience in database migrations
SQL Server 2016 experience
Familiar with tools like SSMA, MAP, DMA
Familiarity with database administration activities
Exposure to open source technologies(Elastic, Postgres, JBOSS, NoSQL)
Experience in providing advanced technology advisory services.
Understanding of market and technology trends.
Analytical skills
Experience and desire to work in a management consulting environment that requires regular travel
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience within the Information Technologies.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, TN Visa & H1B Consultants please.
Please mention your Visa Status in your email or resume.
$79k-96k yearly est. 60d+ ago
Tier 1 Technical Support Specialist
Pure It CUSO
Technical specialist job in Tomball, TX
About Us
We're a growing Managed Services Provider (MSP) that specializes in supporting credit unions with their IT needs. Our mission? To keep their technology running smoothly, securely, and efficiently-so they can focus on serving their members. We're all about teamwork, innovation, and having fun while doing what we love.
Are you a tech-savvy problem solver with a passion for customer service? Do you love troubleshooting, digging into complex IT challenges, and helping businesses thrive? If so, we want YOU to join our team as a Tier 1 Technical Support Specialist!
What You'll Do:
The Tier 1 Technical Support Specialist provides frontline technical support to managed service Credit Union users. In this role, you will assist clients by troubleshooting and resolving basic hardware, software, and system issues via phone or remote access. You'll play a key role in delivering reliable, responsive IT support while following established procedures and guidance from senior team members.
What You Bring to the Table:
Provide first-level technical support for hardware, software, and system-related issues of low to moderate complexity.
Respond to user inquiries and troubleshoot problems via phone, email, or remote support tools.
Install software and perform basic hardware diagnostics and testing remotely
Use remote access tools and company-issued equipment to support end users when required
Execute commands and monitor system performance to verify proper operation and identify errors
Accurately document support requests, troubleshooting steps, and resolutions in the ticketing system.
Maintain daily records of support activities, incidents, and corrective actions taken
Reference technical documentation and manuals, collaborate with users, and perform diagnostics to resolve issues.
A knack for troubleshooting, problem-solving, and thinking on your feet.
Excellent communication skills-tech talk is great, but making it understandable to clients is even better!
The ability to work independently and as part of a fun, dynamic team.
Bonus Points For:
Associate degree in computer in a computer-related or equivalent training required.
Entry Level- 2 years of experience required.
Experience working with a ticket system (we use Halo). Other examples: Zendesk, ZOHO CRM, ServiceNow, etc.
CompTIA A+ certification (preferred but not required).
Previous experience working with credit unions or financial institutions.
Familiarity with ITIL concepts or service management best practices
Why You'll Love Working With Us:
A collaborative and friendly team that supports each other.
Opportunities for growth, training, and certification support.
Flexible work environment with a mix of remote and on-site support.
Competitive salary, great benefits, and the chance to work with cutting-edge technology.
Work Environment
Location: Tomball, TX
If you're ready to level up your IT career and make a real impact in the financial tech world, we'd love to hear from you! Apply now and let's talk!
$37k-62k yearly est. Auto-Apply 21d ago
Technology Support II - Production Support
JPMC
Technical specialist job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
$36k-66k yearly est. Auto-Apply 60d+ ago
Production Technician I - Clean Room Support 1st Shift
Quva 4.5
Technical specialist job in Sugar Land, TX
Our Production Technician I - Prep/Cleanroom Support Technician plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include assisting in Prep/Cleanroom operations at QuVa Pharma in accordance with established processes and procedures. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role for our 1st shift, working Monday through Friday from 5:30 AM - 2:00 PM CST. This is a set, consistent schedule with minimum overtime requirements and based on site in our Sugar Land, TX location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
What the Production Technician I - Prep/Clean Room Support Does Each Day:
Support cleanrooms, formulations, ILP, and compounding
Assist in preparation, transportation, labeling, production, and processing of materials
Daily/weekly/monthly cleaning of rooms and equipment while adhering to standards
Maintain Aseptic Gowning Qualification to support cleaning
Complete necessary documents for accountability and traceability of product following Good Documentation Practices (GDPs)
Manage FEFO of chemicals, pulling expired ones monthly
Complete documentation of activities in accordance with established procedures
Perform sterile filter integrity testing as required
Our Most Successful Production Technicians I - Prep/Clean Room Support:
Promote active listening with team members and enjoys collaboration
Effectively and productively engages with others and establishes trust, credibility, and confidence with others
Are Customer Oriented
Take initiative to identify problems and opportunities
Minimum Requirements for this Role:
A High School diploma or equivalent
Able to successfully complete a background check
Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation
Familiarity with and comfortable using mobile devices such as smartphones, tablets, handhelds
Able and willing to follow strict clothing and accessory rules to support our sterile operating environment
18+ years of age
Must be currently authorized to work in the United States on a full-time basis; Quva will not sponsor applicants for work visas
Any of the Following Will Give You an Edge:
Experience in a role requiring repetitive tasks
Experience in a pharmaceutical manufacturing environment
Experience with Good Documentation Practices (GDPs)
1-year of pharmaceutical manufacturing
CPhT Certification
ACPE Sterile Certification
Benefits of Working at Quva:
Set, full-time, consistent work schedule
Comprehensive health and wellness benefits including medical, dental and vision
401k retirement program with company match
17 paid days off plus 8 paid holidays per year
Occasional weekend and overtime opportunities with advance notice
National, industry-leading high growth company with future career advancement opportunities
About Quva:
Quva is a national, industry-leading provider of compounded injectable medicines and software solutions that help power the business of hospital and health-system pharmacy. Quva Pharma produces and distributes injectable medicines required by health care providers and critical to patient care. Quva BrightStream partners with health-systems to analyze large amounts of data and through AI and machine learning, develops software solutions that turns the data into insights that are used to better run their pharmacy operation. Quva's overall product and technology offerings help health-systems achieve greater value and deliver the highest-quality patient care.
Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”
California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
$36k-65k yearly est. 4d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical specialist job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 4 years of experience in Cloud Integration skills like Azure or AWS.
At least 2 years of experience in developing & migrating software solutions (.NET) in the cloud (Azure,AWS).
At least 2 years of experience refactoring/tailoring the existing application code to be cloud (Azure or AWS) ready .
At least 3 years of experience with SQL & Oracle databases.
Application migration experice / migrate application to cloud .
At least 3 years of experience in Project life cycle activities on development and maintenance projects.
At least 4 years of experience in software development life cycle.
Ability to work in team in diverse/ multiple stakeholder environment.
Analytical skills.
Experience and desire to work in a Global delivery environment.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience within the Information Technologies.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, TN Visa, GC-EADcan apply.
No , H4-EAD & L2-EAD OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
How much does a technical specialist earn in Pasadena, TX?
The average technical specialist in Pasadena, TX earns between $56,000 and $131,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Pasadena, TX