Technical specialist jobs in San Antonio, TX - 587 jobs

Job Description Spectrum Comm Inc. seeks a full-time, exempt Technician Specialist to provide technical support for IBDSS environments at Lackland AFB, Texas. The role requires a broad knowledge of information technology equipment and network theory spanning routers, switches, desktop environments, configuration, and storage. The Specialist will ensure the operational integrity of supported network architectures while delivering expert guidance to field units on testing, troubleshooting, and installation/maintenance procedures. Key Responsibilities Provide technical advice and guidance on testing, troubleshooting hardware/software malfunctions, and installation/maintenance procedures for IBDSS environments. Communicate with worldwide customers to facilitate repair, replacement, or reconfiguration of faulty equipment or networks. Research and resolve technical inquiries; interface with outside distributors, customers, and support organizations on IBDSS-related issues. Determine appropriate levels of spare parts and provide technical input to spares purchasing processes. Inspect received equipment for damage and accurately identify type and origin. Advise on assurance testing to ensure repaired items are returned to fully functional status. Recommend substitute parts, system upgrades, alternate suppliers, and configuration changes in response to obsolescence, supplier loss, or technology changes affecting availability. Travel, as required, to support mission needs. Requirements Minimum Qualifications & Requirements Minimum eight (8) years of relevant experience. Certifications: None required. U.S. citizenship required. Active TS/SCI security clearance. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Technical Support Specialist Location: San Antonio, TX, 78266 Technical Support Specialist Opportunity at Vintage Air Build Your Career with Us-Where Precision Meets Passion We're looking for a Tech Support Specialist who enjoys solving problems, helping customers, and working with technical products. In this role, you'll be the go-to resource for customers experiencing hardware or software issues-providing clear guidance, thoughtful troubleshooting, and an exceptional service experience from start to finish. If you have call center experience, strong customer service skills, and an interest in automotive or HVAC systems (especially classic or collector vehicles), this could be a great fit. Note: This is not an IT job; this is technical support handling customer calls and inquiries regarding customized HVAC systems. What You'll Do Provide technical support to customers via phone and email for hardware and software issues as it relates to our HVAC systems and product Diagnose and resolve issues using wiring schematics, bill of materials, and product knowledge Create and manage service tickets while documenting resolutions in the CRM system Follow up with customers to ensure issues are fully resolved and expectations are met Collaborate with internal teams to improve products, documentation, and customer experience Contribute to FAQs and support materials based on recurring customer issues Stay up to date on company products and services to provide accurate recommendations What We're Looking For Strong troubleshooting, problem-solving, and conflict resolution skills Excellent verbal and written communication skills with the ability to explain technical concepts clearly Proficiency with computers and MS Office (Word, Excel, Outlook) Strong time management, attention to detail, and ability to prioritize in a fast-paced environment Preferred Experience (Nice to Have) 1+ year of experience in a call center, technical support, or customer service environment SAE certification Experience in the automotive or HVAC industry Knowledge of classic vehicles, muscle cars, collector cars, or engine-driven systems Ability to multitask and make sound decisions under pressure About Us: Vintage Air has been the industry leader in performance air conditioning systems for hot rods, muscle cars, classic cars, and trucks since 1976. We're more than just a manufacturing company-we're a team of dedicated professionals who are passionate about what we do. We're looking for team members who share our commitment to excellence and are eager to make Vintage Air their long-term home. Why Join Vintage Air? Excellent Benefits: Enjoy weekly pay, paid holidays, comprehensive benefits after a probationary period: including health insurance options, earned vacation and sick leave, and a 401K plan. Stable Career Path: We value team members who are looking to grow with us for the long haul. Craftsmanship Culture: Work in an environment that prioritizes meticulous setup and commissioning of new parts and programs to prevent dangerous and costly machine crashes.

The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager. This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions Perform both, walk-in and over the phone, support for both PC and Mac systems. Perform account access. password resets, and unlocks accounts for the user. Receive incoming calls and walk-in help requests and document daily task in the tracking system. Logically troubleshoot common support issues. Provide communication on all escalated issues to management and other support teams. Reset passwords for end-users and unlock user accounts. Perform other duties as assigned. Physical Demands Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator. Preferred Qualifications Hardware/software experience. Experience with MS Office Suite and Windows and Mac.

Must Have Technical/Functional Skills * Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe * Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates * Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements Roles & Responsibilities * Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. * Physically fit to walk through large areas * Ability to work after hours and weekends if necessary or required by the customer. * Knowledge of using ServiceNow as the ticketing tool. * Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. * Analyze, resolve, respond to, and document end user inquiries. * Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. * Troubleshoot Operating System issue. Connection issues with LAN/WAN. * Update tickets with accurate and timely records of work performed, and resolution details * Maintain and contribute to a knowledge base. * Coordinate hardware warranty repair. * Perform inventory management activities as required in coordination with asset management and other corporate groups. * Escalate to 3rd party vendors when necessary * Responsible for raising and coordinating problem management issues * Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. * Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer /server rooms which need physical handling. * In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology. * Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories. * Receives instructions from certified technicians and project managers to troubleshoot advanced issues. * Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. * Primary responsibility to manage End User related incidents and requests. * Go to person for all plant IT related requests (Password resets, access etc. specific to plants). Base Salary Range: $55,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Details: About the Role: We're looking for a self-motivated Protection & Control Technician who enjoys hands-on work and being out in the field. You'll handle everything from wiring and commissioning to testing and troubleshooting, taking projects from start to finish with a high level of ownership. What You'll Be Doing: Perform physical wiring and verify all non-factory connections Commission relays and set up/configure network equipment (LAN/WAN) Verify that all equipment is functioning properly Plan and coordinate outages Work with local P&C oversight, engineering, and operations teams to identify and minimize protection gaps Schedule and plan SCADA checkouts Support electrical maintenance and testing on equipment from 480 volts up to 345 kV Troubleshoot and assist field teams during maintenance, shutdowns, startups, and testing projects Write clear and accurate reports Test a variety of complex relays, such as distance, directional power, reverse power, negative sequence, differential, motor, and generator protection Common relay types include: SEL-2411, SEL-421/411L, SEL-487E, SEL-351S, SEL-451, SEL-587, GE L90, GE B30/B90, GE T35/F35/C30 DCB, DTT, and POTT schemes (TC-10BIT/CF-10BI/UPLC) What You'll Bring: Associate's degree in Electrical Technologies preferred, or 2-5 years of related experience (or equivalent) Strong communication and report-writing skills Proficiency with Microsoft Word, Excel, PowerPoint, and AutoCAD Valid driver's license with a clean driving record Willingness to travel domestically as needed At least 3 years of driving experience with a valid, unrestricted license #INDE

Job DescriptionDescription: Legacy Mutual Mortgage is an outstanding full service residential mortgage lender originating, underwriting and closing conventional, jumbo, FHA, VA and USDA mortgage loans. In business since 2005, we are dedicated to meeting the home loan needs of individual homebuyers while working with our real estate partners. Our team members are the key to Legacy's success, and we are looking for highly motivated, qualified individuals to join our talented team. Essential Functions Include: Trouble-shoot technical issues and identify modifications needed in existing business applications to meet changing user requirements, including, but not limited to: Encompass Banker, Floify POS, Corelogic systems, Xactus credit provider, Docusign, Fannie/Freddie applications, FHA Connection, VA Portal. Analyze the LOS database and third-party systems and identify data integrity issues with existing and proposed systems and implement solutions. Research, test, and perform system audits testing all changes and upgrades to the business applications. Provide assistance and advice to business users in the effective use of applications and information technology. Assist network administrator with application installations and testing. Provide minor programming for some in-house IT projects. Investigate and resolve application functionality-related issues and provide first-level support and troubleshooting of our Encompass LOS system, vendor applications, and proprietary reporting systems. Assist in creation of the system design and functional specifications for all new development projects. Produce technical documentation for new and existing applications. Coordinate application development for multiple projects. Work with third-party service providers to mesh services with the LOS system. Must maintain regular attendance. Requirements: High School Diploma or equivalent with two years of Mortgage Banking experience. Previous experience with Ellie Mae Encompass Banker Edition, a plus. Must have previous experience with MS Office. Must have excellent written and verbal communication and interpersonal skills. Must be able to effectively communicate with a diverse group of individuals, including: Ownership, Management, Sales, Underwriters, Loan Processors, Finance, Marketing, Secondary, Funding, Compliance, IT, Operations, and Administrative Support. Must be able to work well in pressure situations. Must have a positive attitude. Must be dependable, self-motivated and require minimal supervision. Must have strong organizational skills with the ability to handle multiple tasks and projects. Legacy Mutual Mortgage is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Job Title Campus Technology Support Specialist I Reports To Technology Customer Service Manager Pay Grade PP07 Workdays 226 Minimum Salary $25.00 per hour Type of Assignment Non-Exempt Mid-Point Salary $30.00 per hour Contract Status At-Will Funding is locally funded. Consideration for directly related experience supported by an official service record or experience affidavit. Annualized pay may be pro-rated based on actual start date. Position Summary Provides technical support and maintenance for computer hardware, software, and peripheral devices across the Boerne Independent School District. Performs on-site installation, configuration, and support of computer systems, network infrastructure, and software applications at assigned campuses and district locations. Responds to work order requests by diagnosing and resolving hardware, software, and network issues. Participates in Technology Help Desk support on a rotating basis. Minimum Requirements * High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency. * Two (2) years of work experience installing, maintaining, and repairing computers and peripherals. * Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility). * Must have satisfactory outcome of fingerprinting background check. Preferred Qualifications * Associates degree with an emphasis in Information Technology. * Three (3) years of relevant technology experience. * CompTIA A+, Network+, Microsoft MCP, or Cisco CCENT certification(s). Knowledge, Skills, and Abilities * Knowledge of computer setup for Windows-based and Apple laptops and desktops * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair computers and peripherals * Ability to establish and maintain network cables and hardware * Ability to diagnose problems and perform repairs * Experience with Windows 10 desktop environments * Experience with Google Chromebooks and Chrome OS * Experience with Apple iPads and iOS Essential Functions/Key Responsibilities * Install, configure, maintain, upgrade, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, and related hardware. * Install, configure, maintain, and troubleshoot operating systems, applications, and software updates. * Provide technical support and customer service to end users; diagnose and resolve hardware, software, and network connectivity issues in person, by phone, or via help desk systems. * Install, test, maintain, and troubleshoot network cabling, fiber, switches, and related network infrastructure and equipment. * Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and instructional technology. * Coordinate with internal technology teams to identify, escalate, and resolve technical issues and support district-wide initiatives. * Relocate, deploy, replace, and decommission computer equipment; perform data migration and system setup as needed. * Maintain working knowledge of district-standard hardware, software, and workstation configurations. * Perform preventive maintenance on equipment according to established schedules and document all work performed. * Maintain accurate records of repairs, time, materials, preventive maintenance, and technical activities. * Maintain accurate inventory of hardware, software, peripherals, and repair parts in accordance with district policies; assist with hardware lifecycle and replacement planning. * Support the Technology Help Desk on a rotating basis as required. * Participate in required meetings, trainings, workshops, and knowledge-transfer sessions. * Demonstrate ethical, professional, and customer-focused behavior when working with district staff, students, parents, and external partners. * Report to assigned supervisor; provide status updates, recommendations, and technical input on issues, projects, and initiatives. * Compile, maintain, and organize reports, records, and other required documentation. * Adhere to all applicable federal and state laws, State Board of Education rules, board policies, and district regulations. * Follow established campus and district routines to ensure compliance and consistency in operations. * Maintain confidentiality. * Perform other duties as assigned. Supervisory Responsibilities * None Working Conditions Tools/Equipment Used: Standard office equipment, including personal computer and peripherals. Posture: Frequent standing, walking, Prolonged sitting; Frequent bending/stooping, pushing/pulling, and twisting. Motion: Repetitive hand motions, including frequent keyboarding/use of mouse; occasional reaching. Lifting: Frequent lifting and carrying (up to 50 pounds). Environment: May work prolonged or irregular hours; frequent district wide travel; occasional statewide and/or out-of-state travel; regular exposure to noise. Ability to climb ladders or work in confined spaces such as under desks, in closets, ceilings, or server rooms. Travel: Requires driving district vehicle between district sites and facilities. Mental Demands: Maintain emotional control under stress; work with frequent deadlines; work with frequent interruptions and prolonged or irregular hours. Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.

DOB - Financial Examiner IV - VII: Information Technology Security Specialist (00052435) Organization: TEXAS DEPARTMENT OF BANKING Primary Location: Texas-Houston Work Locations: Houston Regional Office 8588 Katy Freeway, Suite 345 Houston 77024 Other Locations: Texas-Dallas, Texas-Lubbock, Texas-San Antonio Job: Business and Financial Operations Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 Travel: Yes, 50 % of the Time State Job Code: 451U Salary Admin Plan: N/A Grade: 00 Salary (Pay Basis): 8,542. 00 - 14,633. 36 (Monthly) Number of Openings: 2 Overtime Status: Exempt Job Posting: Sep 5, 2025, 7:27:13 PM Closing Date: Ongoing Description Working Title:Financial Examiner IV - VII: Information Technology Security ExaminerClassification:Financial Examiner IV - VIIClass No. / Sal Grp:U1106 - U1112 / EE00Monthly Salary:$8,542 - $14,633. 36 (Salary and Classification Commensurate with Experience) Location:Houston, Dallas, Lubbock, San AntonioFLSA Status:ExemptOvernight Travel:Extensive Travel - At least 50%Mission:The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system. General Description:Experienced Information Technology (IT) security examiner position. Depending on experience, act as examiner-in-charge (EIC) of either smaller, medium, large or complex institutions, problem or non-problem in-house systems and serviced institutions, money service businesses, and participates at multiregional data processing services. Effectively communicate examination results through established written report procedures and verbally through meetings with management and personnel. Assist in examinations of large, complex, or problem IT operations. Recommend corrective action for weaknesses found during examinations. Job Duties:• Analyze areas of concern and personnel needs for upcoming examinations. • Audit, examine, or review IT activities as EIC for banks, trust companies, money service businesses, and financial institution service providers. • Evaluate information processing operations for management oversight, audit coverage, operational support and delivery, and software development and acquisition. Detects weaknesses in these areas. • Recommend strategies, plans to effect corrective actions, and programs to monitor progress in addressing detected weaknesses. • Communicate examination findings to senior bank management and Board of Directors through oral presentation. • Prepare written comments and conclusions of all component areas when acting as the examiner-in-charge. • Prepare written examination reports as prescribed by Departmental guidelines. Create written products including memos, letters, reports, and/or policies and procedures for internal and external audiences. • Establish and adhere to project or examination schedules to ensure timely completion of all required work. • Attend all assigned schools and training seminars. • Conduct, with supervision, reviews of examination reports. • Provide supervision, training and evaluation of other examiners. • Monitor condition of IT operations through off-site procedures, with minimal supervision. • Make judgments in applying rules, regulations, trends and developments as they relate to bank operations, information systems management and detected technology risks. Use sound judgment to determine adequacy of management's commitments for corrective action. • Stay informed and knowledgeable of industry developments. Qualifications Minimum Qualification:Education and Experience:Note: This is an Information Technology position. Financial Examiner IV Requirements:• Graduation required from an accredited four-year college or university with major course work in finance, accounting, business administration, economics, computer science/information technology or other technology related degree. • A graduate degree in finance, accounting, business administration, economics, computer science or job-related field may substitute for an undergraduate degree that is not business or technology related. • Four years' progressive, responsible experience in regulation, examination, or audit, and analysis of financial institutions (i. e. Federal Deposition Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency). o Qualifying experience must include one or more of the following: Conducting safety and soundness or information technology examinations at a financial institution or data center, Serving as an auditor on technology audits of security controls or policies of financial institutions or data centers, or Administering information security programs or other key data center functions at a financial institution. • Must be Current Certified Information Systems Auditor (CISA) certified. Financial Examiner V Requirements:• Same educational requirements as the Financial Examiner IV • Five years' progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VI Requirements:• Same educational requirements as the Financial Examiner V • Six years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions as a financial institution examiner with the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, National Credit Union Association, Texas Department of Banking or another state banking authority (refer to items under Financial Examiner IV for qualifying experience specifications). Financial Examiner VII Requirements:• Same educational requirements as the Financial Examiner VI• Eight years progressive, responsible experience in regulation, examination or audit, and analysis of financial institutions (refer to item under Financial Examiner IV for qualifying experience specifications). • Must have at least two years' of progressive, responsible experience as a financial institution examiner working with large, complex banking organizations. • Must be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority. Copy of official college transcripts must be submitted with The State of Texas Application for Employment. Preferred Qualifications:• Be a current or former financial institution examiner commissioned by the Federal Depository Insurance Corporation, Federal Reserve Bank, Office of Comptroller of the Currency, National Credit Union Association, Texas Department of Banking, or another state banking authority (FE IV - VI classification levels). • A minimum of six hours in accounting to include basic and/or intermediate accounting. • Completion of graduate banking school. • Experience as examiner-in-charge (EIC) of all types of examinations involving large, complex, and/or problem institutions. Special Requirements:• Position requires extensive overnight travel on a frequent basis (at least 50 % overnight travel). • Must possess or obtain within 90 days a valid Texas Driver's license. Satisfactory driving records are required for driving any vehicle to conduct agency business. Final applicants must certify that personally owned vehicles used for agency business have Texas minimum liability coverage and a valid state inspection. • This position requires that the incumbent demonstrate strong personal financial responsibility and integrity. • Applicants selected for an interview may be asked to complete a work style profile. • Final applicants may be subject to an employment credit check, driving record check, and criminal background check. • State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. • For any previous regulatory or industry experience, the applicant selected may be required to provide a training profile reflecting courses attended with previous employers• Hired candidate may be required to pass all or portions of the Texas Department of Banking's BETS/Commissioning process, as well as prescribed training classes (or their equivalents) for classification levels IV - VI. • Assigned work locations require flexibility in dealing with constantly changing work environment. Knowledge, Skills, and Abilities:• Possess and exhibit above average oral and written communication skills. • Possess working knowledge in the use of personal computers, including Microsoft Word and Excel. • Ability to maintain effective working relationships with supervisors, co-workers, team members, regulated entity employees and the public. • Ability to be self-motivated and exercise initiative and independent judgment. • Ability to read, comprehend and apply rules and statutes regulating the banking industry. • Ability to maintain confidentiality and handle sensitive information. Physical Requirements and/or Working Conditions: The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computers, copiers, printers, telephones, and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers. This position requires:• Regular and punctual attendance. • Frequent use of personal computers, copiers, printers, and telephones. • Frequent sitting. • Frequent work under stress, as a team member, and in direct contact with others. • Overnight Travel: Position requires at least 50 % overnight travel. How to Apply:To submit your application for employment, select Apply Online. Create and/or Login to your online applicant profile and electronically submit your State of Texas Application for Employment. All applications must contain complete job histories, which include job titles, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Transcripts:If education is used to meet the minimum requirements of the job posting, a copy of college transcript(s) issued from the registrar must be uploaded in CAPPS for your application to be considered complete. Foreign education credentials must be evaluated by a NACES or AICE member credential evaluation service. Please contact jobs@dob. texas. gov immediately if you are having difficulty uploading transcripts to your application. Applications Submitted through Work in Texas:Applicants may submit applications through Work in Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en ) . SAO Military Crosswalk: *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance. pdf Remarks: State law prohibits any employee of the Department from being or becoming “directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner. ” See Texas Finance Code, Section 12. 107. Those selected for an interview will be contacted by telephone. Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system. E-Verify: This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at **************.

Paid training and RBT certification assistance provided, no experience necessary! *We are a Responsive Employer - we will be in touch with you within 24 hours of applying! Occasionally our initial outreach ends up in your spam folder, please check spam regularly when applying! Work Environment: This position is best for someone who loves autonomy! This role involves providing therapy services in the homes of patients, requiring travel within a designated geographic area. The At-Home teammate will work closely with patients and their families to create a supportive and nurturing environment conducive to learning and skill development. At Home teammates typically work with one to two patients every day, Monday through Friday, with treatment blocks from 8am to 12pm, 1pm to 5pm, and 8am to 5pm with one hour for transition between patients. What you will be doing as an At-Home Behavior Therapist: Travel to Client's Homes: Embrace the opportunity to travel to various locations, meeting families where they are most comfortable. Must be comfortable driving to and from patient homes, up to 45 minutes each way. Autonomous Working Style: We value self-motivated individuals who take ownership of their work. Enjoy the freedom of managing your caseload, trusting your skills to enhance children's abilities and foster growth. Applying the principles of one-on-one ABA therapy to help kiddos with Autism reach their full potential Shaping the minds of kiddos in early childhood (ages 18 months to 12 years old) Collecting data and implementing individualized treatment plans for each child Collaborating with a team of like-minded individuals dedicated to living ABC's core values Drive your personal vehicle to patient appointments. Arrive promptly and ready to work. Focus entirely on your patient during direct therapy sessions. What we offer: Pay ranges depend on experience and the highest level of completed education Associates/High School Diploma Track 15.00 - 22.50 Bachelors Degree Track 15.00 - 24.00 Masters Degree Track 16.00 - 26.00 *For entry-level candidates, your first raise is given after you are certified as an RBT. This typically takes 45 days An additional $2.00/ hr premium pay on top of base wages Mileage reimbursement! Two oil changes per year (up to $50) Promotional and raise opportunities every 6 months! We value frequent feedback and transparency to your next raise!! Yearly tenure bonuses! Guaranteed full time hours! Each full-time teammate receives guaranteed hours regardless of patient cancellations. Small caseloads! Our therapists are able to focus on the individualized care for each kiddo. Paid training! We will teach you the way and get you certified! No-cost supervision hours! No deductions from pay or claw backs for the dedicated supervision time. No contractual obligation! we hope you stay because it's a great place to work; not because you are contractually obligated to do so. Wealth of benefits + perks! Generous time off: 10 holidays, 10 paid days PLUS 2 flex days Health Benefits covered 90% Free lunch EVERY Friday Complimentary DoorDash DashPass and Calm subscription! Student loan repayment employer contributions Annual holiday parties, Teammate Appreciation Week, team meetings and happy hours! All Applicants are welcome - jump start your career in ABA Therapy with any background! Childcare Provider, Nanny, Babysitter, Preschool/Infant Teacher, Montessori Guide, Tutor, Substitute Teacher Mental Health/Autism Advocate, Qualified Mental Health Professional (QMHP), Behavioral Health Technicians Camp Counselor, Childcare Volunteer, Sunday School Teacher Teaching, Special Education, Sociology, Human Development, Early Childhood Development, or Psychology degree (a college degree in any field preferred) Paraprofessionals, Direct Support Professionals, Life Skills Assistant A passion for working with children with Autism Spectrum Disorder and their families is a must! An eagerness to be a part of a caring and team-oriented company culture. A deep commitment to show up everyday (which includes reliable transportation and a valid driver's license). ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. © Copyright 2025

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs. Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders. Contributes to the preparation of procedure manuals and documentation for help desk use. Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses. Minimum Qualifications HS Diploma and four years of relevant experience or Bachelor's Degree and one year of relevant experience Active Secret Clearance Relevant Work Experience: 0-2 years of customer service experience. 1-3 years as a Customer Service Representative or Help Desk operator preferred. Other Job Specific Skills Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential. Must have strong interpersonal and communications skills. Must be confident in ability to control phone conversations and guide customers. Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues. Well-developed presentation, telephone and writing skills. Ability to work in a team-oriented environment. Ability to learn new computer applications and to continually learn changes to those computer applications. Ability to multi-task. Must be flexible and dependable. Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred. Prior military experience or knowledge is helpful but not required. Knowledge of ITIL framework and processes preferred.

Citizenship Requirements: US Citizenship or Permanent Resident (Green Card Holder) Federal Background Investigation Required: Tier 3 (T3) IT Security Designation: ADP/IT II Functional Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems for users and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level II performs more varied and difficult tasks compared to Level I. Experience Requirements: Four (4) years of progressive experience demonstrating the required proficiency. Education Requirements: Bachelor's degree or equivalency. IA Technical/Management Designation: IAT II and CE Certifications Required (at least one from each): IAT-II CCNA - Security SSCP CySA+ Security+ CE GICSP GSEC Computing Environment (CE) Linux+ MCITP: 2008 Server Administrator Oracle 10G DBA CCNA (Cisco Certified Network Associate) About Us: A1FED is a leading provider of financial consulting, data analytics, cloud, agile software development, cyber security, and disaster recovery solutions. We support these core capabilities with full lifecycle IT services and training-to help our customers meet critical goals for pivotal missions.

Full-time Description We are seeking an IT Service Desk Specialist to join our Managed Services (MS) Team. Our Service Desk Specialists play an important role in our organization by providing first contact technology support for our Managed Services clients. A broad understanding of Microsoft Operating Systems and Office Suite troubleshooting - along with great customer service and communication skills - are essential to this position. Who you are: The ideal candidate is a customer-focused troubleshooter with a passion for clear communication, structured problem-solving, and delivering fast, accurate resolutions. You take initiative, stay organized, and thrive in an environment where independent work and attention to detail directly impact customer satisfaction. About Us: Knight Office Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for 12 straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. When you join the Knight team, you will enjoy: Leadership that promotes a balanced life which prioritizes faith, family, health, and work. A culture driven by our core values focused on honesty, integrity, giving back to the community, and enjoying what you do! A fast-paced growth industry focused on office technology. Access to local leadership. Volunteer Paid Time Off to give back to charitable and community organizations that matter to you. Opportunities for professional growth and development. Friendly and inclusive work environment that values teamwork, feedback, and collaboration. Also, a complete benefit package that includes: Medical Dental Vision Life Insurance Accidental death and disability insurance Short- and long-term disability insurance 401K (with company match) Learn more about Knight Office Solutions here. Requirements Job Overview and Requirements: The Service Desk Specialist is responsible for providing timely, first-level triage, troubleshooting, and resolution of incoming technical support requests via phone calls and emails. They are responsible for supporting Office 365 account management, Active Directory account management, application installs, and general desktop troubleshooting, while providing legendary customer service and adhering to Customer Service, Service Level Agreement (SLA), and First Response goals. Essential Duties and Responsibilities Ticket Management: Receive, prioritize, and document customer support requests from chats, emails, phone calls, and in-person ensuring tickets are coded and triaged to company standards. Technical Support: Provide level 1 remote support and resolution of end users' tickets by leveraging existing and new tools including but not limited to ConnectWise RMM, Datto platforms, SentinelOne, and Acronis; escalate complex or out-of-scope Incidents and Service Requests to appropriate service groups as necessary. Knowledge Management: Participate in the creation and updating of Knowledge Base articles in IT Glue; ensure documentation is kept up to date. On-Call: Perform on-call duties - when applicable - as outlined in the On-Call SOP, including but not limited to answering after hours calls, resolving after hours tickets, and reviewing and responding to service alerts. Project Support: Participate in service delivery support of on-boarding's, projects, and other special tasks as assigned. Primary Objectives: Provide timely first-level support for customer technical support requests. Achieve Service Desk goals for First Response, First Contact Resolutions, Customer Satisfaction, and SLAs as defined by Service Level Objectives. Maintain regular communication with customers throughout the support request process. Follow operational policies, processes, and procedures as they pertain to the Service Desk and company. Be mindful of opportunities to improve service delivery and resolutions; provide feedback and recommendations to supervisors for improvements. Supervisory Responsibilities This job has no supervisory responsibilities. Skills & Qualifications High school diploma or GED required; 1+ year of IT support experience or equivalent training. Some college preferred. CompTIA A+, Network+, Security+ or Microsoft Fundamentals certifications preferred (or ability to obtain within required timeframe). Strong attention to detail, professionalism, and adherence to ethical standards. Excellent customer service, communication, and teamwork skills. Ability to prioritize tasks, follow procedures, and maintain accurate documentation. Demonstrated initiative, reliability, and willingness to learn and improve processes. Strong problem-solving skills with the ability to work independently and handle interruptions effectively. Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with Microsoft Access or E-automate a plus. Ability to read and write basic business correspondence and communicate effectively with customers and team members. Basic math skills, including working with percentages, ratios, and whole number calculations. Ability to follow written, verbal, and diagram instructions and resolve routine problems using sound judgment. Must be able to sit for extended periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work. _______________________________________________________________________________________________________________________________ Apply today! Step 1: Apply to the position by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise to Knight Office Solutions' Careers Page or via a job board. Step 2: After you apply, we invite you to participate in a Culture Index Survey. This is 2-question survey helps us to apply your work-related needs to our position requirements, and it is also used to assist us in the development of our employees. The survey takes approximately 8 - 10 minutes to complete. Please click Here or use this address, ************************************************* to complete the survey and select the position that you are applying for - Service Desk Specialist. For optimal visual of directions, it's recommended that you take the survey on a computer or tablet. ________________________________________________________________________________________________________________________________ Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.