Technical specialist jobs in San Mateo, CA - 1,087 jobs

A global professional services firm is seeking an M&A Investment Banking Associate in San Francisco to support M&A and corporate finance engagements. The role demands expertise in financial data analysis and modeling, along with a bachelor's degree and relevant experience. You will work collaboratively in a team environment, dealing with high-profile transactions in the Technology sector. EY offers a comprehensive benefits package with a competitive salary range of $150,000 to $185,000 and advocates for a flexible work model. #J-18808-Ljbffr

eDiscovery Technical Advisor Employment Type: Full‑Time, Executive‑Level Department: Legal CGS is seeking a dedicated eDiscovery Technical Advisor to join a fast‑paced and hard‑working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and Attributes for Success Contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries; Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI; Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT), and the Veritas eDiscovery Platform; Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words, and custodians) for a particular case; Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS‑Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre‑trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries; Contractor shall analyze search/collection results for data gaps; Contractor shall administer data inputs into an electronic discovery review platform (e.g. eDP), which includes, but is not limited to: creating cases; adding collected source data; Contractor shall handle user access rights; upload data logs; de‑duplicate collected source data; identify data gaps; merge/verify data; and assure electronic discovery production quality in Bates numbering and load file creation; Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release; Contractor shall adhere to policies and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance; Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs; Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository; Contractor shall document electronic discovery plans and procedures for each individual case; Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT; Contractor shall provide eDiscovery collections on criminal cases. Qualifications 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions. 3 (three) years of progressively responsible experience on major lit support projects. 2 years in Relativity, beyond document review coding. Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non‑technical business leaders and team players. Ability to work in a fast‑paced environment and agile work environment. Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial). Must be a U.S. Citizen. The ability to obtain a U.S. Government security clearance (active clearance preferred). BS/BA degree or equivalent work experience (JD highly preferred). Our Commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government‑contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Benefits Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: ***************** Email: ******************* $137,200 - $186,200 a year #J-18808-Ljbffr

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

The Platform Engineering & Emerging Technology (PEET) Amazon Dedicated Cloud team is hiring for a System Development Engineer to support CloudTrail, AWS Config, and other AWS services! You'll design, deploy, monitor, and automate infrastructure, tools, and systems to provide a highly‑available and resilient platform for our customers' and our team's workloads. Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations? This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. The PEET team supports the operations of the CloudTrail, AWS Config, and other AWS services in ADC regions and builds the services in new ADC regions and features. This specific role will also support our development team, which creates solutions to solve ADC builder and customer pain points. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how “things are usually done” and is willing to decompose and reinvent systems, processes, and tools. We're looking for an experienced builder to solve problems for some of the largest compliance and governance services on the planet; if you possess that rare mix of depth in Operations, Networking, and Systems Engineering then we are waiting for your application. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key Responsibilities Design, deploy, monitor, and automate infrastructure, tools, and systems to provide a highly‑available and resilient platform for our customers' and our team's workloads. Perform on‑call responsibilities, typically one week in every eight. Work to ensure that systems are fault tolerant and resolve root causes to prevent repeated paging. A Day in the Life You'll roughly spend 50 % of your time operating production systems and 50 % making long‑term improvements to the reliability, availability, and performance of those software systems. An example week could look like: Monday morning you root‑cause why some deployments recently failed, and in the afternoon you fixed those bugs. Tuesday you realized there's a common thread to those bug fixes yesterday, and designed a solution to that class of problem; you sought feedback from your team. Wednesday you investigated a Service Level Objective (SLO) that recently became less useful, dug deep and updated the threshold and infrastructure as code to fix it. Thursday and Friday you continued the design and prototype for a new solution you pitched to automate dependency analysis and testing in region. Basic Qualifications 2 + years of non‑internship professional software development experience. 1 + years of designing or architecting design patterns, reliability, and scaling of new and existing systems. 3 + years of administrative experience in networking, storage systems, operating systems and hands‑on systems engineering. Experience programming with at least one modern language such as Java, Python, Golang, PowerShell, or Ruby. Current, active US Government Security Clearance of TS/SCI with Polygraph. Preferred Qualifications Experience automating, deploying, and supporting large‑scale infrastructure. Experience with CI/CD pipelines, build processes. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Compensation ranges from $116,300 to $201,200 per year, depending on location and experience. Base pay is complemented by equity, sign‑on payments, and benefits. #J-18808-Ljbffr

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

To provide high‑quality software implementation expertise to Enable customers. The Consultants act as the conduit between the Customer and Technical teams, ensuring that our software customizations match agreed requirements. The jobholder will also provide customization, installation, and integration support to customers either on‑site or remotely. Duties and Responsibilities Understands the requirements of customers within the project and strives to deliver these consistently. Takes personal responsibility for ensuring the customer's problems are resolved. Takes personal responsibility for ensuring that all customers are communicated at appropriate times throughout the problem resolution process. Ability to develop and maintain strong, productive relationships with customers. Works with customers to achieve successful results. To actively contribute to the development of a high performance and collaborative team environment within the business. Takes a proactive role in transferring knowledge and skills on the functionality of Enable products and technical solutions to other team members as required. Works effectively with other Enable resources and customer team members in order to reach established objectives and deadlines. Create Technical Design Documents based upon Functional Requirements. Collaborate with the consultants in writing the technical design documents. Responsible for writing and coding individual programs from specific design requirements and technical specifications for Enable Products. Draft and interpret written business requirements and technical specifications documents and report and analyze any defects. Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion. Designs, develops, modifies, de‑bugs, documents and tests a range of Enable applications. Actively contributes to the successful implementation of proposed solutions, by completing thorough testing on the build of the solution. Maintains high level of technical competency, systems and industry trends. Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirements and ensures they successfully pass QA without rejection. Provides technical support for the team through design and code reviews, ensuring best technical practices are applied. Provides technical support to customers as required. Works with development team to troubleshoot development environment, production environment, performance tune and optimize code. Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards. Contributes to improvement of development policies and procedures. Takes accountability, ownership and responsibility for delivering work in agreed timeframes and budgets. Support service estimations for development tasks. Review the design documentation and related estimations. Customization of the product to meet the needs of the customer based on the specifications from the Functional Consultant. Integration of the solution with the customer's legacy databases and systems. Document custom developed functionality in accordance with documentation standards and best practices. Implement add‑ons and code from third parties. Initial test of the developed functionality. Support integrated testing. Undertake additional tasks, responsibilities and ad‑hoc projects as and when requested. Ensure all billable work is billed effectively. Maximizes opportunities for billable work. Ensure timesheets are submitted on time and accurately recorded. Knowledge, Skills, and Abilities (KSAs) Proven track record in delivering outstanding technical solutions, requirements, solution design, customer presentation skills. Required Education and Experience Relevant post‑secondary qualification or substantial relevant work experience. At least 3 years' experience in ERP software implementations. Experience in implementing system design and process improvements. Experience working with key customers delivering customization requirements. Requirements gathering and business analysis experience. Experience in Finance, Supply Chain or Manufacturing with a basic understanding of related business processes. Preferred Education and Experience BS is Computer Science or similar, or equivalent experience (3+ years) in a Software Development Role. 5+ years' experience delivering customizations for ERP platforms, with an emphasis on Finance and Operations. 3+ years' experience designing and architecting ERP customizations. Experience with SQL performance tuning. Travel Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more. Total Rewards At Enable, we're committed to your professional growth. During the interview process, we will explore your experience, expertise, and role scope. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity. Salary/Total Cash Compensation (TCC) is just one component of Enable's Total Rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to: Unlimited Paid Time Off: Flexible PTO policy based on trust, balancing personal time and business needs. Wellness Benefit: Quarterly incentive dedicated to improving your health and well‑being. Comprehensive Insurance: Health and life coverage for you and your family. Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance. Equity Program: Benefit from our equity program with additional options tied to tenure and performance. Career Growth: Explore new opportunities with our internal mobility program. Learning & Development: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights. According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we're committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don't meet all qualifications. Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination‑free employment, ensuring a harassment‑free environment with equitable treatment. We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know. Enable International participates in the E‑Verify program in certain locations, as required by law. Learn more about Right to Work. #J-18808-Ljbffr

As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.

A leading AI observability platform in California is seeking a solutions engineer to partner with the sales team. You will engage technical stakeholders, deliver presentations, and enhance documentation. The ideal candidate has over 5 years of experience, proficiency in Typescript and Python, and a strong understanding of AI models. This position offers competitive salary, equity, and comprehensive benefits including medical, dental, and flexible time off. #J-18808-Ljbffr

A fast-growing AI technology startup in San Francisco seeks a Solutions Engineer to work with enterprise customers. The ideal candidate will have a software engineering background and experience in solutions engineering. Responsibilities include running technical discoveries and leading proof-of-concepts. Competitive salary and equity are offered. This position requires in-person collaboration with the team in San Francisco. #J-18808-Ljbffr

Long Term Contract Onsite at Richmond, CA. Can be Remote on Friday's (Occasional travel to Brisbane Site Needed) Our client is seeking a Temporary Desktop Support Specialist (CONTRACT). The primary responsibility will be to provide technical assistance and support for queries and issues related to computer systems, software, and hardware. Equipment support includes tablets, computers, mobile devices, printers and other end-user hardware and software, as well as audio/visual equipment. The Specialist executes client device installation, repair, and upgrades to ensure optimal performance. The Specialist will provide in person or remote support in a timely and accurate fashion while adhering to all corporate processes and procedures. Level will be determined by skills, experience, and education. ESSENTIAL FUNCTIONS: Respond to Service Desk tickets and serve as the first point of contact for technical issues over the phone, via email or in-person. Capture/Gather information, perform initial troubleshooting to resolve issues utilizing documented processes and procedures. Adhere to processes to perform triage and escalation of incidents and service requests in a timely manner. Utilize ticketing system to document resolutions and prioritize requests while adhering to deadlines and Service Level Agreements Consistently and successfully perform onsite and remote troubleshooting through diagnostic techniques and pertinent questions. Determine and execute the best solution for the issue based on available information and details provided by users. Properly configure and deploy hardware and software. Standardize and automate processes using scripting technology. Oversees system image management to align with company security guidelines or SOP (standard operating procedure). Responsible for the maintenance and creation of software packages & security patches Plans and implements system automation as required for better efficiency. Identity Access Management (Account creation and deactivation) Participate in IT Projects and team efforts. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS: 2+ years of experience as a Service Desk Specialist. Above average understanding of computer systems, mobile devices, and other technology products. Ability to diagnose and resolve basic technical issues, as well as, researching new ones. Working knowledge of MS Active Directory, Office 365 administration, Microsoft Office Suite, Windows, and PC hardware. Experience working with BOX, Okta, Zoom, SharePoint, and MDM solutions. Excellent organizational, communication, time management, problem-solving, and customer-service skills. Ability to understand and execute technical manuals, documentation, and guides. Must have strong customer service skills, including ability to listen, interpret and explain IT related issues, and concept in non-technical terms. Must possess excellent verbal and written communication skills. Team-orientated and available for evening/weekend work when necessary. Computer-related qualifications and certifications will be viewed favorably. CompTIA A+ (Plus) certification preferred. Must be able to lift up to 50 lbs. OTHER QUALIFICATIONS: Great emphasis on customer service. Ability to multitask in a fast-paced environment. Experience with supporting audio video events preferred. Familiarity with various compliance / regulatory laws (i.e., SOX, HIPAA, PCI, etc.). Experience working in a laboratory environment preferred. Will need to be able to work onsite at the Point Richmond facility and work onsite at our Brisbane facility potentially 1 day per week. The salary range provided for this contract role represents our good faith estimate for this position. Within the range, individual offers will vary based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process (W2 or C2C). In addition to compensation, the company provides eligible W2 employees with a comprehensive and highly competitive benefits package. I.T. Solutions, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

A leading data and AI company is looking for a Staff Technical Solutions Engineer with expertise in Apache Spark™. You will provide technical consulting and troubleshooting support to resolve complex issues for customers. The ideal candidate will have over 10 years of experience in software development and deep knowledge of Spark and associated technologies. This role emphasizes customer communication skills, innovative problem-solving, and the ability to work in a fast-paced environment with high expectations of support. #J-18808-Ljbffr

A leading IT services provider is seeking a Tech Bar Analyst in San Francisco. The role involves assessing and resolving employee requests related to hardware and software issues. Candidates should possess a bachelor's degree and have over 5 years of relevant experience. Strong communication skills and the ability to support multiple OS environments, particularly MacOS, are essential. Comprehensive benefits including medical and paid time off are offered alongside a competitive salary between $50,000 and $55,000 annually. #J-18808-Ljbffr

Job Title: SAP Data Migration (BODS) Duration: 07 months+ Contract Notes: Details of the request include: Must-have skill requirements of the role: SAP BODS hands-on experience Must have completed data migration into SAP S/4 for at least 2-3 projects (Note: SAP BODS experience for BI/BW migration is different; we require S/4 migration experience. Santa Clara, CA; onsite once every 6 weeks. Contract Description: Experience - 8 years of end to end SAP data migration experience. Strong hands-on experience in SAP Business Objects Data Services (BODS) as technical developer. Good analytical skills to analyze the ETL issues and fix them independently. Should have experience in Data Migration project with an end to end SAP implementation. Should have good understanding of the BODS landscape and architecture. Should be able to connect to customers and gather requirements and work independently on those requirements. Qualifications: Thorough knowledge of developing conversion objects using SAP BODS, LTMC etc. Should have strong experience of end-to-end E-T-L process in SAP projects. Should be well aware of SAP master and transactional data objects in various areas such as SnP, OTC, Manufacturing etc. Should be able to run Mock data load tasks, analyze issues, coordinate with other teams, fix defects etc. Sound Knowledge of SQL.

Sr. Technical Analyst: Requirements gathering analysis and BRD documentation PDD & SDD documentation experiences Automation hands on development experiences using RPA Tools AA, Power Automate, Python, Workflow tools etc Test management - SIT, UAT Production deployment and support Knowledge and experience in Analytics tools such as PowerBi Knowledge in AI such as LLMs, RAG Data analytics, data engineering, and data science Excellent communication skills

About Us Contemporary Amperex Technology (USA), Inc. is the U.S. battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in the research, development, and manufacturing of advanced battery energy storage systems for electric vehicles, grid-scale, and maritime applications. We are committed to delivering innovative solutions that support the global transition to clean energy. Our Vision To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees. Job Overview ESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customer meet their company and business goals and help company to win projects. Combining technical knowledge with strong communication and interpersonal skills, work closely with clients, understanding their specific needs, and then leverage their in-depth understanding of the company's products or services to provide tailored solutions that meet those needs effectively. Additionally, technical solution engineers should gather feedback from clients and bridge the gap between internal development team and customer requirements, helping to refine products and services based on customer needs and experiences. Key Responsibilities: Product Demonstration: Deep understanding of the products or services of products and company. Be able to explain complex technical concepts to clients in a clear and understandable manner and contribute to sales presentations, as well as demonstrating products benefits, value and completed applications Client Engagement: Interact directly with clients to understand their needs, challenges, and requirements as well as the competition information from the competitors. Engage in discussions to gather information, analyze the client's projects and requirements, and identify opportunities where company's solutions can add value to win the opportunities Solution Development: Once understand the client's needs, sales engineers work to develop solutions that align with the client's projects. This may involve collaborating with the technical team to design tailored solutions that address specific challenges. Provide clients with technical support as needed and relay information to our development teams for product development and update needs Proposal Creation: Create detailed proposals that outline the proposed solution and its benefits. These proposals need to address the technical aspects while also highlighting the business value for the client as well as prepare the documents according to customer requirements which may include specifications, user's manual, disposal proposal, etc., Technical Support: Provide ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise Technical Agreement Negotiations: Involve in negotiations with clients, addressing any technical concerns, clarifying expectations, and ensuring that both parties are aligned on the proposed solution to form final technical agreement Risk Assessment and Problem Solving: Identify the possible issues ahead and provide preventative solutions for the risks. Resolve the technical issues during manufacturing, delivering and commissioning until successfully hand over to customer. Cooperate with internal development and project management team if needed Market Research: Stay informed about market trends, competitor offerings, and customer feedback. Generate ideas for product and service improvement and innovation based on market trends and customer inputs Preferred Qualifications: At least 2 years work experience in US ESS market Previous work experience as an AE or SE of ESS market is advantageous Previous experience in utility or ESS developer company is advantageous Knowledge of US ESS projects development requirements is advantageous Exceptional customer service and interpersonal skills Excellent market and competitor analysis abilities Excellent analytical and problem-solving abilities Superb collaboration and communication Superb logical and strategic thinking abilities Work Environment & Physical Requirements Regular, predictable on-site attendance is an essential function of this role. Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders. Ability to lift and carry materials weighing up to 25-50 pounds, with occasional heavier lifting as required. Ability to work in varied environments, including offices, industrial, and construction settings. Willingness to travel to other job sites as business needs require. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law. Compensation & Benefits Competitive salary commensurate with experience and qualifications. Comprehensive benefits package, including medical, dental, and vision coverage. 401(k) retirement plan with company match. Paid time off and company holidays. Professional development and growth opportunities. Equal Employment Opportunity CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Employment Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Export Control & Data Security Compliance This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee's ability to comply with applicable laws and company policies related to data protection and controlled information access.

We are seeking a highly hands-on frontline leader to join our organization. Reporting to the Associate Manager of Support, this Platform Support Escalation Lead role is responsible for resolving merchant support tickets, owning critical escalations, and coaching agents in real time. The ideal candidate thrives in high-stakes, high-complexity environments, communicates clearly under pressure, and drives improvements in systems, processes, and knowledge to scale support across thousands of restaurants. KEY RESPONSIBILITIES Work the support queue daily, owning and resolving a broad range of merchant tickets end-to-end. Serve as escalation owner for urgent, complex, and high-impact cases, coordinating across Support, Ops, Product, Engineering, and external partners. Lead by example on ticket quality, speed, and customer communication, especially during downtime or operational disruption. Coach and unblock support agents in real time, building their investigation habits, customer handling skills, and confidence. Contribute to playbooks, internal knowledge, training materials, and process improvements based on live case experience. Strengthen support operations as new channels and coverage expand (e.g., phone/video, extended hours). Participate in daily team meetings and provide input on operational improvements. Drive resolution of novel issues by asking the right questions, engaging stakeholders, and building context quickly. QUALIFICATIONS Strong direct customer-facing support experience in a high-volume environment. Experience supporting customers in high-stakes, high-complexity environments (e.g., operational downtime, financial impact, multi-system dependencies). Prior experience as a team lead, escalation lead, floor lead, supervisor, or manager (formal title not required). Proven ability to coach and raise performance standards through example, not just delegation. Strong ownership mindset; able to push cases through ambiguity and coordinate across teams. Clear and calm communication under pressure; skilled at de-escalating tense situations and setting realistic expectations. Ability to troubleshoot in detail while recognizing patterns and translating them into improvements. NICE TO HAVE Experience supporting POS systems, payments, hardware-enabled products, logistics, or multi-system workflows. Familiarity with support tools and workflows (e.g., Intercom, routing/triage, QA, knowledge management). Comfort with basic technical troubleshooting; networking experience is a plus. Experience improving training content, troubleshooting playbooks, or onboarding materials. WORKING CONDITIONS Fast-paced support environment with direct customer interaction. Requires flexibility to handle urgent escalations and extended coverage hours. Collaboration across multiple teams including Support, Ops, Product, and Engineering.

will work PT time zone. Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The Omada IT department builds and operates resilient, scalable services that empower all of Omada. Job Overview: The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada's core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms. This role combines deep technical expertise with cross-functional leadership to ensure that our systems are reliable, scalable, compliant, and aligned with the needs of a fast-growing, highly regulated healthcare organization. This role serves as a subject matter authority on infrastructure architecture, identity and access patterns, system lifecycle management, and enterprise automation. The Staff Systems Engineer drives complex initiatives with minimal direction, anticipates long-term operational and architectural needs, and implements solutions that materially improve the stability, efficiency, and security of Omada's environment. This role operates at the intersection of Infrastructure, Security, Compliance, Finance, Care Delivery, P&C, and Engineering. Success requires exceptional ownership, the ability to break down ambiguity, strong communication across technical and non-technical teams, and a relentless focus on building scalable systems, eliminating operational friction, and enhancing the company's security and compliance posture. Infrastructure & Operations: Architect, implement, and own the lifecycle of Omada's core IT infrastructure-covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation. Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort. Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment. Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation. Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements. Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend. Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners. Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements. Develop reusable automation and infrastructure patterns-including infrastructure-as-code modules, Tines automations, and standardized workflows-that scale operational efficiency and reduce recurring toil across IT and partner teams. Cross-functional Partnership and Services: Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy. Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies. Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency. Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives. Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems. Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions. Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year. Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards. Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations. Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows. What Great Looks Like: Demonstrates deep subject matter expertise across identity, networking, endpoint management, automation, and core SaaS platforms, consistently delivering reliable, scalable, and secure infrastructure solutions. Leads complex initiatives with minimal direction, anticipating edge cases, risks, and downstream impacts while driving initiatives to successful, on-time delivery. Builds strong cross-functional relationships across IT, Security, Compliance, Finance, Engineering, Care Delivery, P&C, and other partners-operating as a trusted advisor who brings clarity, technical leadership, and operational excellence to shared initiatives. Thinks several steps ahead, identifying long-term infrastructure needs, capacity challenges, compliance gaps, architectural risks, and opportunities for simplification or automation before they become urgent. Establishes high operational standards, ensuring runbooks, documentation, observability metrics, and configuration baselines are accurate, current, and drive predictable, scalable operations. Drives measurable improvements in reliability, performance, and cost efficiency through systematic problem-solving, automation, infrastructure-as-code, and the elimination of recurring operational pain points. Proactively improves security posture by implementing secure patterns, hardening configurations, reducing attack surface, and partnering closely with Security to maintain audit-ready infrastructure. Influences technology strategy by contributing architectural recommendations, shaping roadmaps, designing scalable patterns, and advocating for solutions grounded in business value and operational longevity. Elevates the entire IT ecosystem by building reusable automation frameworks, standardized workflows, and infrastructure patterns that accelerate work for peers, partner teams, and future engineers. Operates with exceptional ownership, clarity, and accountability-ensuring commitments are met, risks are surfaced early, and stakeholders remain aligned throughout complex technical initiatives. Candidate Requirements: 10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems. Bachelor's degree in Information Systems or related field Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration. Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows. Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX). Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization. Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards. Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting. Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams. Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions. High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement. Benefits: Competitive salary with generous annual cash bonus Equity Grants Remote first work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Generous parental leave Health, dental, and vision insurance (and above market employer contributions) 401k retirement savings plan Lifestyle Spending Account (LSA) Mental Health Support Solutions ...and more! It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada! Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback. Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road. Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers. Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work. Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together. Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it. About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws. Below is a summary of salary ranges for this role in the following geographies: California, New York State and Washington State Base Compensation Ranges: $161,000 - $201,300*, Colorado Base Compensation Ranges: $154,000 - $192,500*. Other states may vary. This role is also eligible for participation in annual cash bonus and equity grants. *The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations. Pleaseclick here for more information on our Candidate Privacy Notice.

This is a long-term ongoing Datacenter Tech opportunity within a new lab. You will work in the IT build out and support of the pre-production NVIDIA lab (racks, bench testing areas, etc.) *Skills* Data center, Rack and stack, Linux, Cabling, Hardware troubleshooting, Racking, Troubleshooting, Data center maintenance, Liquid cooling Shifts: a. 1 month of onboarding and on the job training M-F 8AM-4PM, then shifts move to: i. 1 each A and B schedule, 7AM - 6PM ii. 2 each A and B schedule, 9AM - 8PM (A = Sun - Wed; B = Wed to Sun) Level 2: - Troubleshoot a variety of servers and isolate the problem that the server is encountering. (remote & hands on) - Order replacement parts and install them in servers and ship back the defective part to their respective vendors. - Update firmware on servers to ensure the latest version is installed. - Configure IP addresses and default login credentials on servers. - Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams. - Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device. - Assist network admins who reach out requesting specific assistance with servers or switch. - Assist out with Level 1 responsibilities as necessary. *Job Type & Location*This is a Contract position based out of Sunnyvale, CA. *Pay and Benefits*The pay range for this position is $35.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Sunnyvale,CA. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements High performer with experience in intellectual property matters, including patent and/or trade secret litigation. Undergraduate degree in computer science, electrical engineering, mathematics or physics (this is preferred). Superior academic credentials in law and undergraduate coursework. Strong work ethic, excellent leadership skills, and action-oriented interest in taking on increased levels of responsibility for client matters. Outstanding research and analytical skills, excellent oral and written communication skills, and have sound legal and business knowledge in working on a broad spectrum of cases and counseling clients with respect to ongoing matters. Admitted to the state bar in which you are practicing. Summary Vanguard Intellectual Partners (Vanguard-IP) specializes in the placement of IP/Patent professionals nationwide. Our sole focus on intellectual property enables us to more deeply understand our clients' technical needs, and our candidates' individual talents and career interests. Our broad network of long-term client relationships gives us a competitive edge. Our recruiters all have 10+ years of IP recruiting experience, and an exceptional record of success. We have superior knowledge of the IP job market, and offer trusted career advice for our candidates. We also have the resources and high-level contacts to get your resume noticed by the people who matter. We look forward to speaking with you, and learning more about what you are seeking in your next opportunity. Confidentiality At Vanguard-IP, we respect the confidentiality of every candidate who contacts us. Furthermore, we will always obtain expressed authorization before submitting your resume to any of our clients. Opportunity Note Should you have an interest in exploring opportunities in another location, we have hundreds of openings in other markets. Please apply now and our team would be happy to review your information for this or other openings in your location of interest. #J-18808-Ljbffr