Technical specialist jobs in Taylor, MI - 1,312 jobs
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Information Technology Field Technician
Hcltech
Technical specialist job in Detroit, MI
Minimum Experience 3+ Years of Field Services/Support Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team
Desired Qualifications:
BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$40k-71k yearly est. 2d ago
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Operations Support Specialist
Akkodis
Technical specialist job in Dearborn, MI
Akkodis is seeking an IT Operations Support Specialist for a 12-month contract with a client located in Dearborn, MI.
Title: IT Operations Support Specialist
Duration: 12+ months
Pay Range: $34-36/hr on W2 All Inclusive (The rate may be negotiable based on experience, education, geographic location, and other factors.)
Position Description:
This is an Information Technology Operations-based role that supports our Michigan Truck Plant, where the Brand-New Ford Bronco and Ford Ranger are built. As a member of the Plant I.T. team, you are up close and assist the plant in producing these very exciting and new vehicles for the NA consumer market. As part of the job responsibilities, you will interface and support the IT Infrastructure & Applications that the plant uses to produce these exhilarating vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, error proofing, and the manufacturing execution systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all responsible manufacturing applications meet Ford's productivity goals. This position provides an excellent opportunity to apply IT Skills to manufacturing, but also acquire manufacturing experience that will enhance long-term career potential.
Skills Required: Business Process Support, Operations Support Systems, Desktop Support, Server Support, Support/Services, Application Support, Technical Support
Skills Preferred: Server Administration, Manufacturing Processes
Experience Required: Specialist Exp: 5+ years of experience in the relevant field
Experience Preferred: Any plant floor automation experience is highly desired (Control systems, PLC's, etc.)
Education Required: High School Diploma / GED
Education Preferred: Bachelor's Degree
Additional Safety Training/Licensing/Personal Protection Requirements:
Additional Information :
Responsibilities:
Support a multi-shift operation in a manufacturing plant.
Must be able to work flexible hours in support a multi-shift operation. Requires a rotating schedule to support business processes. (Days, nights and or weekends).
Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
Interface with Business IT and business owners to prioritize improvement efforts.
Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
Focus on the integration / long term maintenance of applications.
Assist team lead with managing assignments and workload.
Develop, maintain, and share, accurate support documentation
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
$34-36 hourly 1d ago
Help Desk Field Technician
Levy 4.2
Technical specialist job in Dearborn, MI
The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position.
Benefits
Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability
Tuition Reimbursement for qualified skilled trade programs
Student Loan Repayment Program
Employee Referral Program
ResponsibilitiesThe CSD Field Technician:
Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas).
Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems.
Interface with internal customers every day - keeping a customer-first mindset.
Manage help desk ticketing queues.
Utilize AI tools such as Copilot daily, contributing to an AI-focused operation.
SkillsThe ideal candidate will have:
2+ years of experience in IT support or field service roles
Strong knowledge of Windows, mac OS, iOS, and networking fundamentals
Familiarity with I0T devices, POS systems, and enterprise applications.
Excellent communication and customer service skills.
Experience with Microsoft Intune, Azure AD, and endpoint management preferred.
Proficiency in PowerShell and automation scripting preferred.
Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred.
Physical Requirements:
Ability to lift up to 75 lbs and work on ladders.
Tolerate noise and temperature variations
Comfortable working in varied environments including construction sites.
Sit, stand and walk for extended periods of time.
Valid driver's License with good driving record
Willingness to travel frequently across the Midwest.
To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply!
Who is Edw. C. Levy Group of Companies?
We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers.
The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.
$30k-43k yearly est. Auto-Apply 23d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical specialist job in Dearborn, MI
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$37k-66k yearly est. 8d ago
Desk side Support
Artech Information System 4.8
Technical specialist job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
$51k-82k yearly est. Easy Apply 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Romulus, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 1d ago
Help Desk Support
Collabera 4.5
Technical specialist job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 1d ago
Jr. Prepared Food Specialist (Full Time, Overnight)
About the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
$69k-100k yearly est. Auto-Apply 60d+ ago
Technical Field Specialist
TSMG
Technical specialist job in Toledo, OH
Job DescriptionAbout the Role Join the team as a Technical Field Specialist and play a vital role in testing pre-release mobile hardware and software across a variety of transportation environments-including cars, buses, trains, and planes. You'll help ensure top-tier data collection, device performance, and operational reliability in real-world conditions.Key Responsibilities
Configure devices (IOS, accounts, apps, connectivity) to spec and ensure they're ready for field deployment
Track inventory and stage equipment for upcoming field sessions
Field Sessions (In the Vehicle):
Travel to designated locations and transport modes (cars, buses, trains, planes)
Run ~90 minute test sessions on mobile/wearable tech in motion
Monitor device functionality, connectivity, and data flow; troubleshoot issues on-site
Capture logs, escalate defects, and keep operations running smoothly
Post-Test Wrap-Up:
Verify that collected data has synced with backend systems
Produce session documentation: results, app issues, logs, and downtime
Suggest improvements to testing workflows
Requirements
Bachelor's degree, or 2-3 years of hands-on technical support/testing experience
At least 1 year of QA testing or support experience with mobile apps/devices
Proficiency in mobile & web tech (Excel/Sheets; SQL, JavaScript a plus)
Excellent written and verbal communication-able to collaborate with cross-functional teams
Reliable travel capability with a valid driver's license and ability to use multiple transport modes
High responsibility, flexibility, confidentiality mindset, and strong interest in tech
Clean driving record and criminal background
Why Join?
Work on the cutting edge of mobile and location-based tech
Gain diverse field experience across different transport modes
Collaborate with industry-leading engineers and project managers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$69k-100k yearly est. 14d ago
Technical Support
Mindlance 4.6
Technical specialist job in Ann Arbor, MI
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
The Technical Support is responsible for providing deskside and remote 2nd level technical support and analysis on various aspects of end user systems support. These systems and responsibilities include, but are not limited to Support of Technology Hardware(Desktops, Laptops, etc.), Virtual Desktops (VM/VDI), Software, Mobile Device and Video Conferencing.
Responsibilities:
Imaging, setup and deployment of desktop and laptop computers
Installation and setup of PC Peripherals
Support for Video Conference and Audio-Visual Support for meetings and internal events
Movement and tracking of PC related hardware
PC Software Installation, including Microsoft applications, Shrink-wrapped applications, development tools, and internal applications
Provide second tier technical support for multiple products to internal associates via Remedy tickets
Support, troubleshooting, repair or replacement of PC Hardware and related peripherals
Support, troubleshooting, and remediation of software related issues
Tracking computer related equipment from an Asset Management perspective
Utilize the Asset Management Software and supporting hardware to ensure accuracy and completeness of computer related equipment inventory
Support and deployment of standard corporate mobile devices by way of a Mobile Device Management Solution
Provide quality customer service when interacting with all associates
Develop and improve strong customer service, communication and technical skills
Required Skills:
Minimum 3 years of computer hardware and software support experience in
a large enterprise environment.
Thorough understanding of Windows and MAC Operating Systems.
Understanding of Active Directory, Group Policy, iOS and Android devices, VOIP, Networking, VMware and virtual infrastructure preferred.
Strong computer skills necessary in Microsoft Office Suite (2010/2016/365).
Must be able to take a service call, listen to the problem, understand the issue and either solve the problem or direct it to the proper specialists within the team.
Strong written and verbal communication skills.
Excellent people skills with ability to handle difficult situations.
Excellent time management and organizational skills.
Ability to multitask and prioritize.
Familiarity with Request and Incident ticketing systems (Remedy, JIRA).
Strong Troubleshooting capabilities evidenced by organized, analytical thinking.
Ability to work with minimal supervision.
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please send an email at ankits at mindlance dot com with an updated copy of your resume or call ASAP at ************
Additional Information
Ankit Soni
************
$35k-46k yearly est. 60d+ ago
IT Support Specialist
Forte Belanger 4.0
Technical specialist job in Sterling Heights, MI
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Specialist provides first-level technical support at corporate, warehouse and customer sites, serving as the main point of contact for employees. They deliver excellent service, resolving issues quickly - ideally on first contact.
This early-career level role is ideal for those seeking a long-term IT career. It offers exposure to infrastructure, cloud, applications, and related technologies, with growth opportunities into roles like Infrastructure Administrator, Product/System Administrator, or Software/Data Developer.
* Provide first-contact technical support for IT issues via ticketing system, phone, chat, or in-person assistance.
* Troubleshoot and resolve problems with devices, Microsoft 365 apps, network connectivity, and core business platforms.
* Log, categorize, and prioritize support tickets accurately, resolving issues independently or escalating as needed.
* Deliver a professional and friendly support experience, clearly communicating status and resolution steps to users.
* Strive for first-time resolution, validate solutions with users, and proactively share recurring issues with the team.
* Demonstrate a sense of urgency in addressing user issues and set clear expectations for resolution timelines.
* Follow security and compliance standards in all support activities, while continuously learning new technologies and processes for future IT career growth.
* Performs other related duties as assigned.
Ingredients for Thriving:
* Strong customer service mindset with excellent verbal and written communication skills.
* Basic understanding of computer systems, networking concepts, and troubleshooting.
* Familiarity with Microsoft 365 or similar productivity platforms.
* Ability to diagnose problems, think logically, and follow troubleshooting steps.
* Willingness to learn, take feedback, and grow technical skills.
* Ability to remain calm, professional, and solution-oriented under pressure.
* Associate or Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
* Internship, help desk, or technical support experience
* Familiarity with ticketing systems (e.g., Jira, ServiceNow).
Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
* Health Coverage - Medical, Dental and Vision
* Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
* 401(k) with Company Match
* Paid Time Off
* Paid Parental Leave
* Wellness Programs
* Additional Perks
To see a summary of current benefits, please visit ****************************************************************
#LI-KR1
$47k-72k yearly est. 20d ago
Technology Support
Archdiocese of Detroit 4.3
Technical specialist job in Detroit, MI
POSITION STATUS: Part time 10-month (August - June) REPORTS TO: Principal Responsible for the management of all aspects of Loyola High School's facilities and food service. These duties and the decision-making authority related to such assignments are as established in the working relationship with the president. PRIMARY DUTIES/RESPONSIBILITIES (Technology):
-Coordinate and facilitate the efficient, effective, and appropriate use of technology hardware and services.
-Maintains local area network including, but not limited to, internet connections, performance metrics, printing services, software updates, and hardware functionality.
-Supports applications and enhances the technical skills of the school community as needed.
-Manages, administers, and delegates tasks, process, and procedures related to the student information system and related services including, but not limited to, student records management, class scheduling, academic calendar, data harvesting, and internal and external reporting.
-Manages and maintains the school bell system.
-Manages, maintains, and supports all classroom technology including but not limited to video displays, teacher laptops, and applicable software.
-Stays current with computer-based technologies and networks as well as emerging technology and software, especially in the area of education.
-Facilitates technology and software vendor relationships. KNOWLEDGE/SKILLS/ABILITIES:
-Ability to create, support, and maintain school processes and procedures.
-Basic understanding of building systems, including boiler heating systems.
-Excellent understanding of security design and protocols to manage and maintain a safe and secure school environment.
-Strong understanding of, and ability to resolve issues involving, technical infrastructure, networking and computers (primarily WIN and Chrome OS devices).
-Strong understanding of Google and Microsoft products as well as student information systems.
-Strong interpersonal skills and personal demeanor that motivates and manages 5 or more direct reports as well as many vendor relationships.
-Excellent written and verbal communication skills.
-Ability to develop timelines and meet deadlines with a strong attention to detail.
-Excellent organizational skills.
-Ability to manage multiple tasks concurrently.
-Knowledge of Ignatian spirituality and principles of Jesuit education.
-High enthusiasm for the mission of Loyola High School. EDUCATION AND EXPERIENCE:
-Bachelor's Degree or 2-5 years of experience in related fields and/or school administration.
$35k-48k yearly est. 60d+ ago
IT Support Specialist
Alliance Catholic Credit Union 3.5
Technical specialist job in Farmington Hills, MI
Alliance Catholic Credit Union is seeking an IT Support Specialist who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to the IT Support Manager at our Farmington Hills location. The ideal candidate will:
Serve as the first point of contact for IT support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network connectivity.
Install and configure workstations, peripherals, and authorized applications.
Maintain accurate records of issues and resolutions within the help desk system.
Deliver user training and provide guidance on essential IT tools and cybersecurity best practices.
Maintain, configure, and monitor Symitar core banking systems.
Manage user accounts, permissions, and security settings within Symitar.
Troubleshoot Symitar-related issues and escalate complex problems to vendor support.
Ensure compliance with data security and disaster recovery protocols.
Record and update documentation for system configurations, maintenance tasks, and changes.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek a candidate with 1-3 years in IT support or help desk environment, prior experience with Symitar, and a strong knowledge of Microsoft Office applications. Previous Credit Union/financial institution experience, programming knowledge, and an Associate's degree in IT or related field are preferred. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.
$47k-60k yearly est. 60d+ ago
IT Helpdesk Technician/Systems Administrator (In-Person)
Corby Energy Services Inc.
Technical specialist job in Belleville, MI
Job DescriptionDescription:
IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt
We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you.
This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion.
Core Technologies:
Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery.
Principal Responsibilities:
End-User Support and Service Desk
Serve as a friendly, professional point of contact for employees; provide in-person and remote support
Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up
Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications
Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding)
Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams
Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals)
Create and maintain user-focused documentation and internal knowledge base articles
Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits
Provide VIP support and training to help users adopt technology effectively
Systems Administration and Infrastructure
Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual)
Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance
Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff
Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices
Assist with backup/restore, disaster recovery testing, and routine maintenance
Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency
Participate in implementing and integrating new technologies and systems
Operations and Continuous Improvement
Analyze processes and suggest improvements that enhance reliability, security, and user experience
Participate in maintenance windows and outage response; occasional after-hours or weekend work required
Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate)
Compensation:
Salary: $65,000-$80,000 (commensurate with prior experience)
Medical/dental/vision insurance (eligible after 90 days)
401(k) with up to 4% employer match (eligible after 6 months)
Company-paid group term life and long-term disability
Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D
Notes:
This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel.
Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply.
Requirements:
Required Qualifications:
2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience
Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language
Excellent written and verbal communication skills; accurate documentation and correspondence are essential
Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle.
Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year)
Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments
Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online
Experience with MDM/endpoint management for provisioning, updates, and compliance
Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams
Scripting experience (PowerShell or similar)
Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts)
Preferred Qualifications:
Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+)
Backup solutions (Veeam, Azure Recovery Services Vault)
Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools
Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras)
Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products
$65k-80k yearly 11d ago
IT Helpdesk
SBT Global
Technical specialist job in Plymouth, MI
Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Qualifications
Degree or certification in IT or related field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-66k yearly est. 1d ago
IT Helpdesk
SBT Global, Inc.
Technical specialist job in Plymouth, MI
Diagnose and resolve hardware, software, and network issues for end users
Provide support to employees and guide them through technical problems
Install, configure, and update devices and applications to minimize workplace interruptions
Maintain records of issues, resolutions, and system changes
Manage IT hardware inventory and ensure accurate documentation
Qualifications
Degree or certification in IT or related field
Knowledge of MS Office, Windows, and networking
Strong problem-solving and communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-66k yearly est. 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Dearborn, MI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$30k-41k yearly est. 37d ago
IT Support Specialist (Entry Level/On-Site)
Job Listingspea Group
Technical specialist job in Brighton, MI
The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices.
Responsibilities
Identifies and procures the hardware and software needed to satisfy user requirements.
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
Loads appropriate software packages such as operating systems, networking components and office applications.
Assists in the customization and adaptation of existing programs to meet users' requirements.
Provides telephone, in-person and online support to end-users.
Coordinates activities with network services and information systems groups.
Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Refers major hardware problems to service personnel for correction.
Connects users to networks and provides initial training in facilities and applications.
Sets up and provides support for mobile devices.
Assists in research and procurement of computer accessories and supplies.
Manages IT inventory of supplies in the print room and server room.
Performs other duties as assigned.
Qualifications
Formal Education, Licenses and Certifications
High School diploma required.
Associate's degree in technical field preferred.
Knowledge and Experience
Two (2) years of related experience.
Competencies and Personal Attributes
Ability to organize, multitask, and prioritize.
Ability to communicate effectively verbally and in writing.
Ability to interact with employees and vendors in a professional manner.
Technical capacity
Time management
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Availability
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
Local travel to all PEA Group offices is expected.
$37k-65k yearly est. Auto-Apply 15d ago
TECHNICAL SUPPORT SPECIALIST (BILINGUAL ENGLISH / SPANISH)
Siming Tiresupply Inc.
Technical specialist job in Wixom, MI
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Opportunity for advancement
Training & development
The Technical Support Specialist will provide first-line technical support for TPMS products and assist customers and internal teams with troubleshooting, installation, and product knowledge.
Responsibilities:
Answer technical support calls and provide first-line assistance for TPMS products
Diagnose and resolve issues related to TPMS sensors, receivers, software, and diagnostic tools
Guide customers (distributors, repair shops, and end users) through installation, calibration, and troubleshooting procedures
Document common issues and solutions to build a technical support database
Escalate complex technical cases to R&D or Product Engineering teams
Assist with software updates using TPMS diagnostic tools
Support internal teams (Sales, Product, and Training) with technical expertise
Create relearn tutorials and technical documentation for marketing and customer reference
Upload instructional documents to customer websites as needed
Create videos demonstrating product usage, programming sensors, and relearn procedures
Assist with warehouse duties when necessary
Perform other tasks as assigned by the supervisor
DESCRIPCIN DEL PUESTO ESPAOL
El Especialista de Soporte Tcnico brindar soporte tcnico de primera lnea para productos TPMS y ayudar a clientes y equipos internos con diagnstico, instalacin y conocimiento del producto.
Responsabilidades:
Atender llamadas de soporte tcnico y brindar asistencia inicial para productos TPMS
Diagnosticar y resolver problemas relacionados con sensores TPMS, receptores, software y herramientas de diagnstico
Guiar a clientes (distribuidores, talleres y usuarios finales) en la instalacin, calibracin y resolucin de problemas
Registrar problemas comunes y soluciones para crear una base de datos de soporte tcnico
Escalar casos tcnicos complejos a los equipos de I+D o Ingeniera de Producto
Asistir con actualizaciones de software utilizando herramientas de diagnstico TPMS
Brindar soporte tcnico a equipos internos (Ventas, Producto y Capacitacin)
Crear tutoriales de reaprendizaje y documentacin tcnica para marketing y clientes
Cargar documentacin instructiva en los sitios web de los clientes cuando sea necesario
Crear videos demostrativos de productos, programacin de sensores y procedimientos de reaprendizaje
Apoyar en tareas de almacn cuando sea necesario
Realizar otras tareas asignadas por el supervisor
LANGUAGE REQUIREMENT / REQUISITO DE IDIOMA
Fluent in English and Spanish (spoken and written)
Fluido en ingls y espaol (hablado y escrito)
How much does a technical specialist earn in Taylor, MI?
The average technical specialist in Taylor, MI earns between $60,000 and $135,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Taylor, MI
$90,000
What are the biggest employers of Technical Specialists in Taylor, MI?
The biggest employers of Technical Specialists in Taylor, MI are: