Technical specialist jobs in Urban Honolulu, HI - 165 jobs
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Computer Field Technician
Bc Tech Pro 4.2
Technical specialist job in Urban Honolulu, HI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls are paid at a flat rate of $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
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Security Technology Specialist
LiliʻUokalani Trust
Technical specialist job in Kailua, HI
Job Purpose: Provides safety for beneficiaries, families, staff, and visitors and protects Keahuolū facilities and land assets. The Security Technology Specialist is responsible for leading the technological aspects of security and surveillance at Keahuolū. Leads the after-hours monitoring of surveillance equipment and alarm systems, serving as the first point of contact to foster safety and security for LT Property, teammates, and visitors after hours. Patrols facilities and grounds and reports on any suspicious and/or illegal activity on LT property. Collaborates with the Risk & Compliance team to generate report(s) about trespasses, solutions, and other security-related efforts.
Essential Responsibilities:
Serves as the lead for drone patrols of undeveloped and developed lands, facilities, and grounds of Liliʻuokalani Trust (LT), seeking to identify potential fire, safety or health hazards, trespassers, property damage or other potentially dangerous, hazardous, suspicious or illegal conditions/activities.
Conducts regular inspections on all security technology, drones, and surveillance equipment.
Maintains an inventory of security technology, drones, and surveillance equipment.
Conducts security surveillance and patrols by foot, road vehicles, off-road vehicles and drone as required
Collaborates and communicates with Kīpuka Kona and external groups to effectively resolve security related issues.
Reports and coordinates with county/state agencies for abandoned vehicle removals.
Patrols Liliʻuokalani Trust (LT) undeveloped and developed lands, facilities, and grounds by vehicle and foot to identify potential fire, safety or health hazards, trespassers, property damage or other potentially dangerous, hazardous, suspicious or illegal conditions/activities.
Escorts trespassers, loiterers, and other unauthorized persons off properties. Issues trespass notices when warranted by circumstances.
Enforces campground rules by educating campers on the Trust's stewardship practices.
Secures LT property to ensure the public's safety.
Identifies and locates illegal dumping or trespasser litter using security technology and drone.
Removes and cleans up illegal dumping or coordinates with maintenance team for removal.
Responsible for the opening and closing of Kona International Marketplace.
Writes daily activity logs and incident reports and sends to appropriate staff for resolution/record keeping.
Conducts investigations and prosecutions with the district attorney, police, federal authorities and the courts as necessary.
Serves as a community liaison with outside organizations, such as fire department, police department, mutual aid societies, and rescue teams, etc.
Other Duties:
Reviews list of authorized campers and campers' vehicles. Must be on call to respond to emergencies and alarms. Effectively takes immediate action to intervene whenever conditions exist that pose an immediate threat to life or health, or pose a threat of damage to property, buildings, and/or equipment. Supports Kīpuka Kona Programs for various program needs.
Qualifications:
High school diploma or equivalent work experience.
Bachelor's degree in Risk Management, Law Enforcement, or related field preferred.
Valid Hawaii driver's license and ability to maintain Hawaii Security Guard certification.
FAA Remote Pilot Certification (Part 107) preferred; candidates without certification must be willing and able to obtain it.
Experience in security, military police, or law enforcement involving public contact preferred.
Experience with security surveillance systems, technology, and drone operation preferred.
Data management skills preferred.
Ability to provide a driving record that meets organizational standards.
Working knowledge of safety codes, OSHA, EPA, state health regulations, hazardous materials, workplace laws, and emergency preparedness preferred.
Ability to apply first responder techniques, including emergency first aid (e.g., CPR).
Ability to work irregular hours, including nights, holidays, weekends, and on-call shifts.
Proficiency with computers and Microsoft Word.
Job Competencies:
Experienced in security surveillance systems, technology, and drone operation.
Communicates clearly and concisely, both orally and in writing.
Strong problem-solving and conflict mediation skills in the field.
Exercises sound judgment in safeguarding confidential or sensitive information.
Demonstrates accountability and responsibility in all tasks.
Makes independent decisions using good judgment and common sense.
Applies practical judgment and discretion when making decisions, ensuring alignment with best practices and team goals.
Travel Requirements:
In alignment with our organizational competencies of Alu Like I ka Hana (Teamwork) and Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement), this position will require occasional travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization. While travel may not always be a need, the ability to travel when required remains a crucial aspect of this position in order to successfully contribute to our concerted efforts to carry out our Queen's legacy.
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time
Organization Competencies:
Alignment with Queen's legacy: Understanding and appreciation of Queen Liliʻuokalani's story, her legacy and the Hawaiian Culture is foundational to staff's commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.
Mental and Physical Demands:
The physical demands & work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Ability to walk, stand, sit, kneel, push, stoop, crawl, twist, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs. and over, perceive depth, operate motor equipment. Mentally alert, emotionally stable and physically fit in order to cope with emergencies.
Conditions include working inside and outside, working around machines and electronics with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, excessive heat, cold, humidity, dampness and chill, dry atmosphere, excessive or intermittent noise, constant noise, dust, slippery or uneven walking surfaces, working at heights, using chemical agents and traveling by UTV or vehicle.
Terms and Conditions of Employment:
As a condition of employment, employee will be subject to LT's policies and procedures.
Job Title: Security Technology Specialist
Reports to: Director, Natural Assets & Operations
FLSA Status: FT; Exempt
Aligned Executive: VP, Real Estate
Kīpuka: Kona
Department: Āina
$55k-69k yearly est. 9d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Urban Honolulu, HI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-39k yearly est. 13d ago
IT Helpdesk II
Lucayan Technology Solutions
Technical specialist job in Urban Honolulu, HI
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technical support during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
$32k-46k yearly est. Auto-Apply 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical specialist job in Urban Honolulu, HI
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$32k-46k yearly est. 46d ago
Help Desk Technician - Maui, HI
Evocative
Technical specialist job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
* Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
* Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
* Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
* Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
* Provide remote technical support via phone/ remote app/ email, and other means of communication
* Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
* Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
* Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
* Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
* Basic knowledge of safety issues associated with electrical equipment is required.
* Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. 22d ago
PC Technician
Artech Information System 4.8
Technical specialist job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$34k-41k yearly est. Easy Apply 1d ago
On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW
Geeks On Site 3.1
Technical specialist job in Urban Honolulu, HI
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
$35 hourly Auto-Apply 60d+ ago
Support Technician
Daveandbusters
Technical specialist job in Urban Honolulu, HI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14
-
20
We are an equal opportunity employer and participate in E-Verify in states where required.
$33k-45k yearly est. Auto-Apply 60d+ ago
IT Field Service Technician
Honolulu Academy of Arts 4.2
Technical specialist job in Urban Honolulu, HI
Under the direction of the Head of Information Technology, the IT Field Service Technician provides advanced, hands-on support for the museum's physical technology infrastructure across all locations. This role installs, maintains, and troubleshoots structured cabling, audio/video systems, exhibition technology, and other network-connected hardware.
The technician ensures operational continuity on coverage days, including monitoring for and addressing urgent IT tickets submitted on weekends.
The Field Service Technician also supports physical systems upgrade projects by assisting in cabling pathway planning, IDF configurations, and other pre-installation preparations. The technician applies knowledge of the Museum's physical cabling architecture, pathways, and constraints to guide successful installations.
This is a temporary, part-time position lasting one to six months depending on project duration.
The Honolulu Museum of Art:
Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.
To learn more about HoMA, please visit our website.
Minimum Qualifications
A Bachelor's Degree in Computer Science or related field or at least five years of comprehensive related experience.
Strong understanding of TCP/IP networking and basic network infrastructure components.
Familiarity with network infrastructure, fiber optic cable handling, and basic fiber diagnostics.
Proficiency in Cat5/6 installation, termination, testing, and labeling.
Experience supporting AV equipment such as projectors, displays, media players, and speakers.
Experience with Windows, mac OS, tablets, and peripherals.
Strong verbal and written communication skills.
Ability to work weekends and respond to system outages during off-duty hours.
Experience in designing and wiring layouts for offices/rooms.
Familiarity with IT ticketing systems and equipment inventory management.
Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.
Desired Qualifications
Experience with museum exhibition technology
Familiarity with Point-of-Sale troubleshooting.
Familiarity with Wi-Fi network topography and troubleshooting.
Experience with UniFi or Cisco networking environments.
Experience with network enclosure/rack organization, patch panel layout, and cable management.
Experience in a museum, arts and culture, or nonprofit organization with multiple worksites.
Understanding of and dedication to advancing the Honolulu Museum of Art's identity, vision, and values.
Essential Duties
Provides weekend/off-hours coverage by triaging and resolving urgent IT issues, including critical hardware, networking, exhibition, and environmental system incidents. Documents actions and hands off follow‑up tasks to other IT staff.
Installs, maintains, and troubleshoots physical IT systems across museum locations, including structured cabling, AV devices, sensors, and other network‑connected hardware
Maintains organized and properly managed cabling inside racks and network enclosures, including labeling, routing improvements, and removal of obsolete cabling.
Supports planning and preparation for infrastructure projects, including network enclosures, cable‑pathway planning, and equipment staging.
Configures and maintains exhibition and event technology in collaboration with IT, Installations, and Curatorial teams
Diagnoses and repairs hardware devices such as AV units, desktops, laptops, workstations, and peripherals.
Maintains accurate documentation of cabling, device locations, and network information; coordinates with IT team on infrastructure needs.
Demonstrates a commitment to fostering cultivating, and preserving a culture of inclusivity, diversity, equity, and accessibility through respectful communication and cooperation with others, continuous training, and the modeling of inclusive behaviors.
In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen and promoting a culture of belonging that embraces the contributions of all staff.
Other duties as assigned.
Compensation
The Honolulu Museum of Art is committed to practicing salary transparency. The wage for this position is $35.00 per hour. Please note that pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. Temporary employees are eligible for the following museum benefits:
Shop, Museum Café, and Art School discounts
Onsite parking provided
Temp employees may be eligible for medical insurance coverage if they work 4 consecutive weeks at 20 hours or more.
Working Conditions and Atmosphere:
Ability to operate general office equipment including computers, copiers, printers, etc. Ability to lift, carry, push, pull, up to 25 pounds of general office material or equipment. Ability to work some evening and weekend hours.
The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.
EEOC Statement:
HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.
HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.
$35 hourly Auto-Apply 6d ago
Technology Support Technician
Hawai'i Island Community Health Center 3.8
Technical specialist job in Kailua, HI
Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset)
Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services
Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community.
What You'll Do
As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island.
Key Responsibilities:
Manage Active Directory and user accounts
Monitor antivirus and data backups
Troubleshoot network issues and ISP performance
Provide helpdesk support for staff and clinic departments
Set up and maintain workstations, printers, and mobile devices
Assist with technical onboarding and training
Maintain inventory of hardware, software, and licenses
Support medical and dental software systems
Participate in projects for new and existing clinic sites
What We're Looking For-
Minimum Requirements:
High School diploma or GED
At least 2 years of technical support experience
Strong communication and customer service skills
Ability to manage multiple tasks and adapt quickly
Knowledge of network systems, application support, and data security
Willingness to learn and grow through continuing education
Preferred:
College degree or technical certifications
Why HICHC?
At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha.
Work Schedule & Conditions
Flexible schedule based on operational needs
On-call availability and occasional weekend/off-hour support
Moderate noise level, indoor office setting
Physical activity includes sitting, bending, lifting, and handling equipment
Exposure to clinical environments and patient interactions
Ready to Apply?
If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
$24.7 hourly Auto-Apply 60d+ ago
IT Specialist (0096821T)
University of Hawaii System 4.6
Technical specialist job in Urban Honolulu, HI
Title: IT Specialist 0096821T Hiring Unit: Information Technology Services, Client Service and Operations Center Band: A Salary :salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Temporary
Duties and Responsibilities (*Denotes essential functions)
* *Performs technical advisement and problem resolution for local area network (LAN) and Windows-based and Apple hardware and software, including operating system (OS) management, installations, configurations and maintenance.
* *Researches, recommends, supports, tests, and maintains various software applications essential to the work and studies of University of Hawaii (UH) faculty, staff, and students.
* *Utilizes the Information Technology Services (ITS) ticket tracking system to ensure user requests, responses and incidents are addressed and tracked to closure in a timely and efficient manner.
* *Provides consultation to the UH Community in the selection of optimal hardware and software based on specified needs, and assist in initial implementation and application of selected solutions.
* *Develop test methodologies, complete quality assurance testing, and document new applications or new versions of software.
* *Prepares written documentation, procedures and standards to assist users the application of computer technology to their needs.
* *Assists with development, formulation, and documentation of operating procedures for the Client Services and Operations Center (CSOC).
* *Assists with username creation and password management issues for UH accounts.
* *Assists with the training of student personnel in CSOC operations.
* *Monitors the status, performance, and availability of essential production resources, including the UH network, enterprise systems, ITS Data Center facilities, and scheduled jobs.
* *Prepares communication to the University community regarding various ITS services, announcements, updates and issues.
* Keeps current on statutes, policies, guidelines, and best practices related to individuals with disabilities and UH s commitment to accessibility.
* Collaborates with ITS information security staff to respond to reports of security policy violations, including remediation of those violations.
* Keeps current on rapid developments and emerging technologies by researching articles in trade journals, periodicals, technical manuals, newsletters, etc. and by attending classes, conferences, presentations and self-directed study methods.
* Other duties as assigned.
Minimum Qualifications
* Possession of a baccalaureate educational degree in Information & Computer Sciences or related field, and 0 year(s) of progressively responsible professional information technology experience with responsibilities for personal computer technical troubleshooting; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Functional knowledge of personal computers, mobile computing devices, and peripheral equipment demonstrated by knowledge, understanding and ability to apply principles, concepts, methodology and terminology.
* Functional knowledge and understanding of technology, systems, hardware and software associated with online applications and information systems.
* Demonstrated ability to recognize problems, identify possible causes and resolve routine problems in the area of online applications and information systems.
* Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
* Ability to accept and follow simple and complex instructions.
* Ability to recognize problems, identify possible causes and resolve routine problems.
* Ability to learn and apply new technologies independently and in a timely manner using books, manuals, online research and other resources.
* Demonstrated knowledge of troubleshooting procedures and practices for hardware, software and networks in a distributed computing environment.
* Demonstrated proficiency in Windows-based and Apple computer support and troubleshooting.
* Knowledge of the limitations, capabilities, and uses for ITS supported computer applications such as Microsoft Office, Adobe Reader, Chrome, Safari, Firefox, etc.
* Demonstrated ability to speak, read, comprehend, interpret and write fluently in English.
* Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.
Desirable Qualifications
* Experience and understanding of the technology, systems, and applications used in the University of Hawaii system.
* Knowledge of various electronic accessing methods, including file servers and services, data/knowledge bases, and Internet-related services such as web servers and clients.
* Knowledge in administering a Windows or Apple server Local Area Network using TCP/IP.
* Knowledge of programming or scripting languages, e.g. Java, SQL, XML, Microsoft Active Server Pages, PHP, or HTML.
* Ability to competently mentor and train others in general IT-related functions.
* Knowledge of student information systems and their integration into a central identity management or directory system.
* Experience supporting users in a higher education environment.
To Apply:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
Applicants must submit the following:
* Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met;
* Resume;
* The names and contact information (telephone number and email addresses) of at least three (3) professional references;
* Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
Inquiries:
************; *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$46k-54k yearly est. 7d ago
IT Helpdesk II
Lucayan Technology Solutions LLC
Technical specialist job in Urban Honolulu, HI
Job Description
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technical support within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technical support during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
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$32k-46k yearly est. 21d ago
Help Desk Technician - Maui, HI
Evocative
Technical specialist job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide “outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
· Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
· Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
· Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
· Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
· Provide remote technical support via phone/ remote app/ email, and other means of communication
· Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
· Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
· Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
· Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
· Basic knowledge of safety issues associated with electrical equipment is required.
· Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. Auto-Apply 20d ago
PC Technician
Artech Information System 4.8
Technical specialist job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Workstation PC Technician
Location: Honolulu, HI
Duration: 6+ months
Job Description:
• Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
• Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.
Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Skills Required:
• Minimum 2 years' experience with PC support, including deployment.
• Minimum 2 years' experience with PC hardware troubleshooting and repair.
• Minimum 1 year experience with direct client interaction.
• Ability to follow written and verbal instructions.
• Adaptable to change in process or required activities .
• Attention to detail. Quick learner.
• Professional appearance and behavior, including punctuality Responsibilities, Manage incoming and outgoing assets.
• Prepare systems for deployment.
• Scan existing asset for applications and settings.
• Interview clients to identify special considerations and other settings.
• Use KP tools to execute PC activity. Collaborate with teammates to identify process improvements.
• Escalate quickly when issues arise. Assist other technicians as needed.
Additional Information
For more information, Please contact
Shubham Rastogi
**************
*********************************
$34k-41k yearly est. Easy Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical specialist job in Urban Honolulu, HI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$43k-51k yearly est. 30d ago
Technology Support Technician
Hawai'i Island Community Health Center 3.8
Technical specialist job in Kailua, HI
Job Description
Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset)
Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services
Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community.
What You'll Do
As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island.
Key Responsibilities:
Manage Active Directory and user accounts
Monitor antivirus and data backups
Troubleshoot network issues and ISP performance
Provide helpdesk support for staff and clinic departments
Set up and maintain workstations, printers, and mobile devices
Assist with technical onboarding and training
Maintain inventory of hardware, software, and licenses
Support medical and dental software systems
Participate in projects for new and existing clinic sites
What We're Looking For-
Minimum Requirements:
High School diploma or GED
At least 2 years of technical support experience
Strong communication and customer service skills
Ability to manage multiple tasks and adapt quickly
Knowledge of network systems, application support, and data security
Willingness to learn and grow through continuing education
Preferred:
College degree or technical certifications
Why HICHC?
At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha.
Work Schedule & Conditions
Flexible schedule based on operational needs
On-call availability and occasional weekend/off-hour support
Moderate noise level, indoor office setting
Physical activity includes sitting, bending, lifting, and handling equipment
Exposure to clinical environments and patient interactions
Ready to Apply?
If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
$24.7 hourly 26d ago
IT Specialist/Business Analyst (0080165)
University of Hawaii System 4.6
Technical specialist job in Urban Honolulu, HI
Title: IT Specialist / Business Analyst 0080165 Hiring Unit: Information Technology Services, Enterprise Systems Band: B Salary : salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent
Duties and Responsibilities (*denotes essential functions):
* *Plan and manage all phases of the project, including general and technical implementation plans, identifying major tasks to be completed, coordination of hardware resources, system testing, conversion, and training. Work directly with customers and assess requirements based on strategic initiatives and customer needs, feasibility, cost and risk factors with web applications developed by Enterprise Systems, including, but not limited to the Student Information System.
* *Evaluate progress of project stages to ensure deadlines are met. Modify work schedule and tools utilized to meet project requirements.
* *Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications to deliver better value to the customer.
* *Analyze and define system requirements; provide logical workflows and data structures for new systems; and define interface specifications in accordance with overall system design.
* *Work with subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules.
* *Communicate and work with managerial, administrative, and technical staff to determine system information needs, data flows, and definitions. Document what is learned to develop materials which match processes, system features and functionalities as indicated.
* *Develop and determine system specifications, including timelines and functional specifications; translate specifications into programming requirements; determine feature lists of programs to be developed.
* *Communicate directly with end-users and serve as a liaison to technical leads of other entities that directly interface with web applications developed by Enterprise Systems, including, but not limited to the Student Information System. This includes but is not limited to those involved with student and fiscal related services, human resources, and Research Corporation of the University of Hawai'i (RCUH).
* *Provide project implementation and post-implementation assistance for enterprise applications supported by Enterprise Systems.
* *Develop and design software test procedures; coordinate system, parallel and quality assurance testing and evaluate test results to determine whether program(s) can be considered operational. Monitor and review system performance and user problems to determine if system adjustments or enhancements are necessary.
* *Provide training on system changes and new features to both users and peers and others who provide system maintenance support.
* *Coordinate the identification and resolution of production-related problems with ITS System Services Infrastructure work group; implement controls to eliminate or minimize production mistakes.
* Other duties as assigned.
Minimum Qualifications:
* Possession of a pertinent baccalaureate educational degree in Business, Data Science, Management Information Systems, Information & Computer Sciences, and/or related field and 3 years of progressively responsible professional information technology experience with responsibilities for administrative systems analysis, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Considerable working knowledge of administrative systems analysis as demonstrated by broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.
* Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with administrative systems analysis.
* Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
* For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
* Considerable working knowledge in gathering and analyzing processes in relation to computers and cyber security requirements.
* Considerable working knowledge of researching Federal regulations, interpretation and application of Federal laws and policies.
* Considerable working knowledge in analyzing data to draw business-relevant conclusions.
* Considerable working knowledge of data visualization techniques and tools.
* Working knowledge of modeling, flow charting and procedural report presentation, using tools such as Visio, Draw.io, etc.
* Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English.
* Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources.
* Ability to train.
* Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.
* Considerable working knowledge of Microsoft suite of products such as Word, Excel and PowerPoint.
Desirable Qualifications:
* Considerable working knowledge of Structured Query Language (SQL).
* Working knowledge of Ellucian's Banner Student Information System and its interdependencies from student, faculty or staff perspectives.
* Demonstrated ability to ensure and maintain accuracy in Student Information Systems.
* Working knowledge of Student Financial Aid concepts and processes.
* Working knowledge of usability concepts and ADA compliance requirements for web-based applications.
TO APPLY:
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents.
Note: If you have not previously applied for a position using NeoGov, you will need to create an account.
Applicants must submit the following:
* Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met,
* Resume,
* The names and contact information (telephone number and email addresses) of at least three (3) professional references,
* Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
Inquiries:
**************, *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
$46k-54k yearly est. 15d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical specialist job in Urban Honolulu, HI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$43k-51k yearly est. 7d ago
Specialist - IT
Hawaii Pacific Health 3.8
Technical specialist job in Urban Honolulu, HI
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
Information Technology (IT) implements, supports and maintains all systems at Hawai'i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai'i Pacific Health's numerous facilities and administrative offices.
As the IT Specialist, you will join the team that maintains Hawai'i Pacific Health's state-of-the-art technological and information systems infrastructure. This highly organized and detail-oriented individual provides overall IT administrative and/or system support for the Information Technology Department, working with multiple priorities and projects in a fast-paced environment. We are looking for someone with excellent organizational and technical talent who shares our commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day/Evening - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** No
**Req ID** 31740
**Pay Range:** 24.99 - 31.24 USD per hour
**Category:** Information Technology
**Minimum Qualifications:** Bachelor's degree in Information Technology, Business, or related field and/or equivalent combination of education, training and experience. Two (2) years clerical or secretarial experience demonstrating extensive computer knowledge and skills, and excellent customer service skills.
**Preferred Qualifications:** Previous experience in providing support for hardware, software and information systems to an organization.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
How much does a technical specialist earn in Urban Honolulu, HI?
The average technical specialist in Urban Honolulu, HI earns between $50,000 and $77,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Urban Honolulu, HI
$62,000
What are the biggest employers of Technical Specialists in Urban Honolulu, HI?
The biggest employers of Technical Specialists in Urban Honolulu, HI are: