Technical specialist jobs in Wilmington, DE - 1,232 jobs

Job Title: Emerging Technology Co-op We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently. Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making a positive impact on enhancing the quality of life to help make this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us! Learn more about Unisys and our key solution offerings: Unisys, Stealth , CloudForte , Intelliserve What success looks like in this role: Applying your passion for emerging technology Digging into the latest technologies to figure out how they can be applied Gaining experience and skills in areas such as App development, AI/ML, other areas Working within in a team to develop rapid prototypes and Proofs of Concept (PoCs) Participating in technology research projects within the Innovation Ecosystem Leveraging a variety of tools and technologies Being apart of a global cross-functional team including business analysts and engineers Participating in the research and technical evaluation of start-ups A self-starter work independently to deliver a result You will be successful in this role if you have: Pursuing a bachelor's degree in Computer Science, Math, or Business IT field A hunger to learn about and work with emerging and cutting-edge technologies Strong business analysis and technical skills Strong communication skills to include presenting concepts in easy to understand formats

IT Helpdesk Administrator Position Type: Part-Time We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices. Responsibilities: · Manage IT equipment inventory and asset tracking across multiple offices. · Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects. · Act as a communication bridge between IT and Margolis Edelstein staff. · Assist with documentation and process improvement for IT operations. · Provide other general firm-related administrative support and assistance as necessary. Qualifications: · Strong organizational and communication skills. · Experience with IT ticketing systems and asset management. · Ability to multitask and support both technical and administrative needs. · Professional demeanor and willingness to assist across departments. Application Question(s): Are you comfortable working in an onsite setting? Work Location: In person

*Service Desk Technician* Entry Level | OnSite *Position Overview* We are seeking an entrylevel Service Desk Technician to provide frontline support for incoming customer and field operations inquiries. This role focuses on delivering an excellent customer experience while troubleshooting hardware issues, supporting kioskrelated service requests, and ensuring accurate documentation. The ideal candidate is a strong communicator, calm under pressure, and eager to learn in a fastpaced environment. *Key Responsibilities* * Handle incoming calls and support requests with professionalism, accuracy, and efficiency. * Troubleshoot hardware issues and provide firstlevel service desk support for kiosk systems. * Serve as a backup operator to help maintain system integrity and operational continuity. * Monitor system alerts, error logs, and communication networks; escalate issues according to established procedures. * Enter and validate data within scheduling systems to ensure accuracy. * Complete daily checklist tasks with consistency and attention to detail. * Participate as a team member on assigned projects. * Perform User Acceptance Testing for new software releases. * Complete system configuration requests accurately and on time. * Identify processing errors, perform preliminary troubleshooting, and escalate when needed. * Support additional duties as assigned. * Work during designated blackout periods aligned with hightraffic operational days. *Top Skills & Attributes* * Strong troubleshooting ability with a calm, solutionsfocused mindset. * Excellent verbal and written communication skills. * Ability to multitask while maintaining accuracy and professionalism. * Technical aptitude, including interest in hardware, basic computer knowledge, or handson experience (e.g., building PCs, gaming, breakfix work). *Required Qualifications* * Customer service or service desk experience (entrylevel friendly). * Ability to learn new systems, tools, and processes quickly. * Strong attention to detail and ability to follow established procedures. * Willingness to take on new tasks and adapt to changing needs. *Preferred Qualifications* * Associate's or Bachelor's degree (preferred but not required). * Experience in help desk, technical support, or troubleshooting roles. *Work Environment* * Onsite role within a closeknit, collaborative team. * Standard business hours with occasional required coverage during peak operational periods. * Longterm growth potential within a rapidly expanding organization. *Job Type & Location* This is a Contract position based out of Cherry Hill, NJ. *Pay and Benefits*The pay range for this position is $18.75 - $18.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Cherry Hill,NJ. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Aon is looking for a Healthcare Operations Technical Specialist (Ops & Tech Pro II) ! Reporting to Director of Healthcare Strategic Projects, the Healthcare Operations Technical Specialist is responsible for supporting the implementation of carrier requests, business strategies and IT initiatives that support Affinity Healthcare's systems and programs. This position is hybrid, with required in-office days located in Fort Washington, PA. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. Responsibilities: Lead for Affinity Healthcare Deliverables, Projects, and Technology Initiatives Manage a mix of compliance requests, carrier rate changes / form filings, annual census, audit findings, corporate IT initiatives, strategic projects that drive revenue growth and optimize expenses. Implement workflow tasks until completion of deliverables. Understand deliverable deadlines and ensure the accurate and timely implementation. Become the subject matter expert (SME) of business processes and supporting systems: AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm. Interact and coordinate with multiple teams (insurance carriers, IT, call center, operations, accounting, compliance, Healthcare leadership) Communicate with carrier partners to ensure alignment on project priorities, execution, as well as reporting on project status. A typical day includes: Communication with internal/external stakeholders, writing business requirements (BA), IT project submissions, prioritization, QA test plan approvals, user acceptance testing (UAT), research, break fix troubleshooting, creating and executing SQL queries, Excel data analysis, production validation, coordination with all impacted teams and providing status updates. Required Experience: 7+ years of business experience preferably in the insurance industry Critical Thinking: has technical expertise to accomplish complex processes/tasks. Problem Solving: experience analyzing complex issues and creative solutioning. Proficiency in Microsoft Office Suite Intermediate experience with Excel and SQL Strong organizational skills with attention to detail and accuracy Excellent communication: both written and verbal. Proactive Management Style and consistent follow-through Ability to work both independently and collaboratively within a team environment. Preferred Experience: 10+ years combination experience with the following roles: PM, BA, QA, Dev/Ops Systems Knowledge: AS400, AuMine, Majesco, InsPro, Wintam, CoverWallet Insurance industry experience Education: Bachelor's degree preferred or relevant validated experience How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $85,000 to $107,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-BK1 2572201

Job Title - IT Support Specialist Grow your career with a cutting-edge Fintech industry leader! Our client, a high-growth firm shaping the future of wealth management technology, is currently seeking an in-office IT Support Specialist for their Wilmington, DE office to help manage IT infrastructure and provide user support and training to a team of fintech professionals. The individual selected for this position will also be responsible for troubleshooting, setup and installation, maintenance, and documentation of our IT infrastructure. In addition to work at the primary location in Wilmington, this position will also require occasional work in the company's central NJ location as well. Responsibilities: User Support: Assist end users with technical issues via phone, chat, and in person. Troubleshooting: Diagnose and resolve problems with desktops, laptops, monitors, printers, and common software. Setup & Installation: Onboard new users, configure workstations, and install required applications. Maintenance: Monitor IT equipment and help with routine hardware and software upkeep. Training: Provide basic user guidance, tips, and best practices for hardware and software use. Documentation: Record issues, resolutions, and updates in the ticketing system; maintain IT asset inventory. Requirements: A working understanding of Active Directory and networking. Hands-on experience with Windows 11, Microsoft Office, and general desktop applications. Experience with mobile devices is a plus. The above requirements and qualifications are meant to describe the general nature of the position and do not represent all duties to be performed by the selected candidate. Please note that only candidates who are under consideration for the position will be contacted. The Company is an equal opportunity employer. All employment is decided on basis of qualifications, merit and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. PSB job description for your reference: Job Title: Help Desk Specialist Work Location: Radnor, PA Duration: 3 month contract MUST HAVE: Previous IT Service Desk experience including: Experience investigating and supporting end user technology including hardware, printers, phones, and software Active Directory experience including password reset and basic user and security administration Experience with laptop reimaging Proficient in Microsoft Office applications including MS Outlook Excellent communication and strong customer service skills Qualifications Any education Additional Information Local candidates preferred. Immediate interview and placement!

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

IT Support Specialist Department: IT Reports To: Technical Support Manager Pay: $65,000 - $75,000 *** This position will start on a temporary basis with the potential for permanent hire based on performance and business needs *** Make a greater impact at Bonduelle Americas! Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US. Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health. Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet's resources while providing healthy plant-based products to millions of consumers around the world. Position Summary The IT Support Technician is responsible for providing first-line technical assistance to end users across a variety of IT issues in a manufacturing environment. This individual will identify, research, and resolve technical problems while responding to support requests via phone, email, and in-person interactions. The role requires both technical expertise and strong communication skills to understand user needs, provide timely resolutions, and ensure high levels of customer satisfaction. In addition to resolving day-to-day IT issues, this position provides on-site support in a fast-paced factory setting and contributes to company-wide IT initiatives. Primary Duties & Responsibilities End User & Technical Support - 80% Provide first-line response to help desk tickets, ensuring timely diagnosis and resolution of technical issues. Troubleshoot and resolve problems related to hardware, software, email, networks, and peripheral devices. Set up and configure new computers, operating systems, software applications, and peripherals (printers, scanners, etc.). Troubleshoot network equipment including routers, switches, modems, wireless access points, and Ethernet cabling. Deliver on-site, telephone, and remote support to end users, including VIP/executive-level personnel. Perform basic printer/copier maintenance and coordinate with vendors for timely issue resolution. Document all support interactions, ensuring accurate tracking and proper closure of tickets in line with Service Level Agreements (SLAs). Manage customer expectations throughout issue life cycle and escalate high-priority incidents when required. General IT & Project Support - 20% Maintain quality service standards by identifying trends, resolving recurring issues, and recommending improvements. Assist project managers and business-facing teams with IT onboarding for projects and new initiatives. Provide occasional after-hours support for critical incidents or escalations. Participate in company-wide IT meetings, initiatives, and team efforts to continuously improve service delivery. Minimum Qualifications High School Diploma with IT A+ Certification (or equivalent experience). 2-3 years of hands-on experience in end user support within an IT service desk or similar environment. Strong communication skills (verbal and written) with ability to interact effectively across all levels of the organization. Proven ability to diagnose and resolve basic technical issues. Experience in a Consumer Packaged Goods (CPG), food, or manufacturing environment preferred. Must be comfortable working onsite and on an on-call basis. Desired Qualifications & Skills Advanced knowledge of Microsoft 365, Adobe products, and other productivity tools. Strong troubleshooting experience with Windows 11 and Mac OS X environments. Familiarity with Active Directory, DHCP, DNS, GPOs, and Windows Server services. Networking experience, including wireless access point connections and VPN technologies. Experience with Cisco Umbrella and DNS security solutions. Ability to support handheld devices and third-party applications. Excellent problem-solving skills with a proactive, self-starter mindset. Strong documentation skills and willingness to learn unfamiliar systems. Ability to work independently as well as in a collaborative team environment. Key Competencies Customer Service Orientation Technical Troubleshooting Clear & Effective Communication Adaptability in a Manufacturing Environment Initiative & Ownership of Issues Team Collaboration

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff. Education & Professional Requirements: Bachelor's degree preferred Experience with enterprise software implementations desired Blackbaud Suite Support Experience required Skills Required: Level 1 technical experience supporting hardware, software, and IP network equipment Strong technical experience supporting audio, video Strong customer service skills Strong personal relationship skills and the ability to work closely with a wide range of people Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events Ability to handle multiple tasks and be detail oriented Demonstrates a high level of professionalism The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually. Statement of Faith

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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Join our team to innovate in risk mitigation, leveraging your skills in a fast-paced, impactful environment. As a Tech Risk & Controls Associate in the Cybersecurity and Technology Controls organization, you will be a part of a team that supports the implementation of risk mitigation strategies, controls and action plans for the firm. Working closely with the technology risk teams and cross-functional partners, you contribute your skills and insights to the continuous improvement of risk management methods. As a valued member of the team, you will have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on technology risk and controls at the firm. Job responsibilities Assist in monitoring technology risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices Collaborate with stakeholders to develop and implement risk mitigation strategies, controls, and action plans for technology-aligned processes Monitor and evaluate the effectiveness of implemented controls, contribute to the recommendations for improvements and addressing gaps in risk management Communicate risk-related findings and updates to relevant stakeholders, ensuring alignment with organizational objectives and risk appetite Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in technology risk management, information security, or a related field Proficient in risk identification, assessment, and control evaluation, with a strong understanding of industry standards Strong understanding in Technology and Cyber domains such as Data, Access and Vulnerability Management Demonstrated ability to analyze complex issues, develop risk mitigation strategies, and communicate effectively with stakeholders Exposure to risk management frameworks, regulations, and industry best practices Preferred qualifications, capabilities, and skills CISM, CRISC, CISSP, or other industry-recognized risk certifications Risk management experience in AI/ML or Cloud platforms such as AWS #CTC

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

Laboratory Application Specialist-Large Molecule Department: Biomarker & Biologics Employment Type: Full-time Frontage Laboratories Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Position Summary: Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion. Key Responsibilities: 1. Laboratory Operations Support * Assist in daily laboratory activities such as sample management, labeling, preparation, and storage. * Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects. * Support instrument setup, calibration, and routine maintenance under supervision. * Other assigned tasks 2. Study Coordination and Documents/Data Archival * Support study PIs with project documentation and study setup tasks. * Assist in compiling data summaries, study logs, and project documents and reports. * Assist and maintain study records, worksheets, and study files according to SOPs. * Ensure all documents are reviewed, signed, and filed accurately. * Support document archival and retrieval activities per GLP/GCLP and company retention requirements. * Assist with electronic document uploads and metadata entry in LIMS or document management systems. * Follow all company SOPs, GLP/GCLP requirements, and data integrity standards. 3. Continuous Improvement * Identify opportunities to improve relative workflows or documentation processes. * Support implementation of digital tools for study tracking or data management. * Participate in cross-functional process improvement initiatives. Qualifications: Education: * Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline. Experience: * 0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO). * Experience with document control systems (e.g., SharePoint, Documentum, or similar). * Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred. Skills: * Strong organizational and time management abilities with attention to detail. * Excellent communication and interpersonal skills. * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). * Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * Analytical mindset with focus on process accuracy and compliance. Core Competencies: * Accountability and ownership * Process-oriented and detail-focused * Team collaboration and cross-functional coordination * Data and document integrity awareness * Problem-solving and initiative-taking Preferred Qualifications (optional): * Experience in a laboratory, clinical, or regulatory documentation setting. * Knowledge of long-term data retention and archival best practices. * Familiarity with electronic archiving systems and metadata management. Salary and Benefits: Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance. Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Work Type: Onsite 5 days x week The IT Support Specialist is accountable for delivering desktop support to both on-site and remote internal customers within the company. This entails effectively overseeing a diverse range of customer calls, emails and in person requests by listening, interpreting, explaining, and understanding their needs. Collaboration within a team is crucial to ensure the highest level of customer service and responsiveness. In addition to providing support, this role involves maintaining and suggesting improvements to client technology, applications, peripherals, and configurations. ESSENTIAL FUNCTIONS Provide desktop support for internal clients on computer hardware, applications, peripheral devices, and software. Provide support for internal clients on IOS and Android mobile devices (phones/tablets) Collaborate effectively with teams; assisting and educate other team members in resolving complex technology issues. Interact with internal customers in a professional manner through phone, email or in person, providing superior customer service. Elevate issues to senior staff or outside contractors as needed; interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Support and maintain IT assets (PC, Laptops, Tablets, Printers, Copiers, Network components). Enter, update, and close assigned work tickets in a timely manner. Recommend client technology changes to ensure that the company is utilizing technology in efficient ways to support business growth and improve customer satisfaction. Support and participate in PC replacement and imaging program. Support and participate in the company-wide printer/copier supply and maintenance program. Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance. Demonstrate regular and punctual attendance at the assigned work location. The ability to work under limited supervision. Detail-oriented with strong documentation and organizational skills. Adhere to established policies, procedures, agreements, and deadlines. Act as thoughtful stewards of the company and its resources. Participate in on-call rotation and follow the escalation process to provide 24/7 support. QUALIFICATIONS Associates degree in computer science, Information Technology or related, field; or equivalent work experience. Proven experience (2-4 years) in IT support roles with a focus on Microsoft operating systems and applications. In-depth knowledge of Microsoft Windows 10/11 and Office 365 suite (Word, Excel, PowerPoint, Outlook, etc.). Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. Experience with software installation, configuration, and patch management for Microsoft systems and Office applications. Excellent communication and interpersonal skills with the ability to effectively interact with company staff at all levels. Detail-oriented with documentation and organizational skills. Microsoft Certifications, CompTIA A+ or equivalent are a plus.