Technical support advisor demographics and statistics in the US
Technical support advisor demographics research summary. Zippia estimates technical support advisor demographics and statistics in the United States by using a database of 30 million profiles. Our technical support advisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support advisors after extensive research and analysis:
- There are over 38,016 technical support advisors currently employed in the United States.
- 46.4% of all technical support advisors are women, while 53.6% are men.
- The average technical support advisor age is 42 years old.
- The most common ethnicity of technical support advisors is White (56.3%), followed by Hispanic or Latino (15.5%), Black or African American (11.9%) and Asian (10.6%).
- In 2022, women earned 98% of what men earned.
- 11% of all technical support advisors are LGBT.
- Technical support advisors are 54% more likely to work at private companies in comparison to public companies.
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Technical support advisor demographics by:
Technical support advisor gender statistics
46.4% of technical support advisors are women and 53.6% of technical support advisors are men.
- Male, 53.6%
- Female, 46.4%
Technical support advisor gender ratio
| Gender | Percentages |
|---|---|
| Male | 53.6% |
| Female | 46.4% |
Technical support advisor gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$110,047
Female income
$107,720
Technical support advisor gender ratio over time
This data breaks down the percentage of men and women in technical support advisor positions over time. Currently, 46.4% of technical support advisors are female.
Technical support advisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 47.15% | 52.85% |
| 2011 | 48.36% | 51.64% |
| 2012 | 50.16% | 49.84% |
| 2013 | 50.83% | 49.17% |
| 2014 | 51.32% | 48.68% |
| 2015 | 53.63% | 46.37% |
| 2016 | 53.80% | 46.20% |
| 2017 | 53.68% | 46.32% |
| 2018 | 54.65% | 45.35% |
| 2019 | 52.92% | 47.08% |
| 2020 | 53.58% | 46.42% |
| 2021 | 53.65% | 46.35% |
Technical support advisor related jobs gender ratio
We compared technical support advisors with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Advisor | 54% | 46% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support advisor demographics by race
The most common ethnicity among technical support advisors is White, which makes up 56.3% of all technical support advisors. Comparatively, 15.5% of technical support advisors are Hispanic or Latino and 11.9% of technical support advisors are Black or African American.
- White, 56.3%
- Hispanic or Latino, 15.5%
- Black or African American, 11.9%
- Asian, 10.6%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Technical support advisor race
| Technical support advisor race | Percentages |
|---|---|
| White | 56.3% |
| Hispanic or Latino | 15.5% |
| Black or African American | 11.9% |
| Asian | 10.6% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Technical support advisor race and ethnicity over time
See how technical support advisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support advisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.86% | 12.32% | 7.17% | 12.58% |
| 2011 | 65.56% | 12.41% | 7.32% | 12.08% |
| 2012 | 64.30% | 12.65% | 7.57% | 12.72% |
| 2013 | 63.23% | 11.88% | 8.37% | 13.10% |
| 2014 | 62.94% | 12.10% | 8.02% | 13.81% |
| 2015 | 62.85% | 11.56% | 9.20% | 13.70% |
| 2016 | 62.64% | 11.52% | 9.18% | 13.59% |
| 2017 | 61.85% | 11.19% | 9.63% | 13.99% |
| 2018 | 61.97% | 11.15% | 9.72% | 13.73% |
| 2019 | 60.16% | 11.07% | 10.42% | 14.85% |
| 2020 | 58.12% | 11.64% | 10.20% | 15.02% |
| 2021 | 56.26% | 11.87% | 10.57% | 15.55% |
Technical support advisor wage gap by race
According to our data, asian technical support advisors have the highest average salary compared to other ethnicities. Black or african american technical support advisors have the lowest average salary at $106,217.
| Ethnicity | Salary |
|---|---|
| Unknown | $107,581 |
| White | $109,220 |
| Black or African American | $106,217 |
| Asian | $119,861 |
| Hispanic or Latino | $107,892 |
Average technical support advisor age
See how the average age of technical support advisors varies based on ethnicity and gender.
Male
Female
Technical support advisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support advisor age breakdown
The average age of technical support advisors is 40+ years years old, representing 56% of the technical support advisor population.
Technical support advisor age breakdown
| Technical Support Advisor Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support advisor educational attainment
The most common degree for technical support advisors is bachelor's degree, with 43% of technical support advisors earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 19%.
- Bachelor's, 43%
- Associate, 24%
- High School Diploma, 19%
- Diploma, 5%
- Other Degrees, 9%
Technical support advisors by degree level
| Technical support advisor degree | Percentages |
|---|---|
| Bachelor's | 43% |
| Associate | 24% |
| High School Diploma | 19% |
| Diploma | 5% |
| Other Degrees | 9% |
Technical support advisor jobs you might like
Technical support advisor wage gap by degree level
According to the data, technical support advisors with a Master's degree earn more than those without, at $125,649 annually. With a Doctorate degree, technical support advisors earn a median annual income of $120,716 compared to $111,345 for technical support advisors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $125,649 |
| High School Diploma or Less | $101,242 |
| Bachelor's Degree | $111,345 |
| Doctorate Degree | $120,716 |
| Some College/ Associate Degree | $103,148 |
Technical support advisor employment statistics
Most technical support advisors work for a private in the technology industry.
Company size where technical support advisors work
Below, you can see the size of companies where technical support advisors work.
Technical support advisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 14% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 39% |
Technical support advisor jobs by company type
Employees with the technical support advisor job title have their preferences when it comes to working for a company. For instance, most technical support advisors prefer to work at private companies over public companies.
Technical support advisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 8% |
| Public | 36% |
| Private | 54% |
| Government | 2% |
Technical support advisor jobs by industry
The most common industries for technical support advisors are technology, professional and education.
Technical support advisor industry statistics
| Industry | Percentages |
|---|---|
| Technology | 22% |
| Fortune 500 | 17% |
| Professional | 15% |
| Education | 7% |
| Finance | 6% |
| Telecommunication | 6% |
| Manufacturing | 4% |
| Retail | 4% |
| Energy | 3% |
| Health Care | 3% |
| Hospitality | 3% |
| Transportation | 2% |
| Media | 2% |
| Non Profits | 2% |
| Government | 1% |
| Real Estate | 1% |
| Automotive | 1% |
| Insurance | 1% |
Technical support advisor turnover and employment statistics
Technical support advisor unemployment rate over time
The unemployment rate for technical support advisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support advisor unemployment rate by year
| Year | Technical support advisor unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support advisor tenure
The average technical support advisor stays at their job for 1-2 years, based on the 3,551 technical support advisors resumes in Zippia's database.
Technical support advisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 39% |
| 1-2 years | 30% |
| 3-4 years | 8% |
| 5-7 years | 15% |
| 8-10 years | 6% |
| 11+ years | 3% |
Technical support advisor LGBT ratio compared to similar jobs
Review the percent of technical support advisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Network Data Analyst | 7.31% | 111,498 |
| Sap-Sd Consultant | 8.42% | 32,205 |
| SQL Developer | 8.46% | 80,751 |
| Hacker | 8.59% | 12,903 |
| Senior Security & Network Engineer | 9.03% | 89,592 |
| Associate Quality Assurance Engineer | 10.54% | 159,146 |
| Technical Support Advisor | 10.88% | - |
Similar technical support advisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Network Data Analyst | 7.31% | 111,498 |
| Sap-Sd Consultant | 8.42% | 32,205 |
| SQL Developer | 8.46% | 80,751 |
| Hacker | 8.59% | 12,903 |
| Senior Security & Network Engineer | 9.03% | 89,592 |
| Associate Quality Assurance Engineer | 10.54% | 159,146 |
Foreign languages spoken by technical support advisors
The most common foreign language among technical support advisors is Spanish at 51.7%. The second-most popular foreign language spoken is French at 11.0% and Portuguese is the third-most popular at 5.9%.
- Spanish, 51.7%
- French, 11.0%
- Portuguese, 5.9%
- German, 5.9%
- Arabic, 5.1%
- Other, 20.4%
Technical support advisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 51.7% |
| French | 11.0% |
| Portuguese | 5.9% |
| German | 5.9% |
| Arabic | 5.1% |
| Other | 20.4% |
