Technical Support Advisor remote jobs - 1,530 jobs
QuickBooks Online Premium Support Advisor
Intuit 4.8
Remote job
We are seeking passionate and driven individuals to deliver a differentiated support experience for our Mid-Market customers. This exciting opportunity focuses on businesses with over $2.5 million in annual revenue, addressing their unique opportunities and complex needs.
The role requires a blend of deep technical product support, financial acumen, and strategic customer service. The ideal candidate will be a tech-savvy problem-solver with a strong background in bookkeeping principles, passionate about leading change, collaborating with internal teams, and providing a world-class customer experience.
Mindset:
Daily demonstration of our Prosperity Principles: Advocacy, Ownership, and Expertise.
Enthusiasm for leading change and effective collaboration with supporting functions.
Excellent verbal and written communication skills, with the ability to convey technical information in an accessible manner.
Demonstrated ability to problem-solve and multitask efficiently in a dynamic environment.
Comfort with ambiguity and adaptability to changing priorities.
A collaborative team player who actively contributes to collective goals.
Qualifications:
What You'll Bring
Experience:
1-3 years of experience using QuickBooks Online, with preferred experience in QuickBooks Payments, QuickBooks Payroll, Proconnect, or QuickBooks Money OR a completed Intuit Academy Bookkeeping Certification.
Proven experience in a customer support role, preferably within a tech or SaaS environment
Credentials:
An active QuickBooks Online Level 1 Certification is required and must be provided before your start date.
Technical & Financial Acumen:
A strong understanding of bookkeeping principles and financial terminology.
Demonstrated ability to analyze complex challenges, identify root causes, and communicate effective solutions.
Hybrid Work Requirement:
Minimum requirement of 2 days in the office 4 hours per day
A dedicated high-speed internet connection (DSL, cable, or fiber) is required for Work from Home.
Responsibilities:
What You'll Do
Deliver Expert Support: Provide superior technical and consultative support for Mid-Market QuickBooks users. Troubleshoot and resolve complex software-related issues via phone, and chat, in a professional and reassuring manner. Apply prosperity principles to customer solutions.
Be a Customer Champion: Act as the voice of the Mid-Market customer, demonstrating ownership of their success. Partner with teams such as; Learning & Development, Sales, and Product Management, to relay client feedback and drive improvements to the product and customer experience through strong advocacy.
Lead and Innovate: Create high-quality customer interactions that instill confidence. Identify trends and opportunities within the Mid-Market segment to help pioneer a differentiated service model, leveraging expertise in the field.
Empower Customers: Guide clients through the advanced functionalities of QuickBooks Online, including invoicing, complex bookkeeping, account setup, payroll, and more, fostering their prosperity through effective use of the platform.
Maintain Expertise: Stay current with all updates, new features, and functionalities of the QuickBooks Online platform to serve as a trusted advisor, demonstrating continuous commitment to expertise.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California $23.00 - $29.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
$23-29.5 hourly 1d ago
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Clinician Support Agent - San Francisco
El Camino Health 4.4
Remote job
**Career-defining. Life-changing.**At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career**About This Role:**Job Description**"Boldly innovating to create trusted solutions that detect, predict, and prevent disease."****Discover your power to innovate while making a difference in patients' lives.****iRhythm is advancing cardiac care…Join Us Now!****At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change, and help one another. We are Thinking Bigger and Moving Faster.**iRhythm is currently seeking a Clinician Support Agent to join our dynamic team at our San Francisco, CA locations/Hybrid. This is for days, evenings, or night shift positions. We thrive in a fast-paced and collaborative work environment, driven by our passion for delivering innovations that enhance healthcare quality and improve patient experience. We are inviting like-minded individuals to contribute to our mission and join our team today!**What You Will be Doing**As the Clinician Support Liaison for our accounts and patients, your role will involve the following responsibilities:* Act as the primary communicator via Phone, Outlook, ZioReports, and Salesforce between our Cardiac Technicians and external cardiac accounts, including hospitals, clinicians, and actual patient populations.* Effectively communicate ECG abnormalities by adhering to physician notification protocols and notifying physicians/clinical personnel as required.* Perform account follow-ups for additional clinical information, such as pacemaker settings and cardiac clinician contact information.* Utilize clinical case management ticket systems to respond, act, and update case status.* Verify process notification MDN criteria and ensure completeness of reports.* Foster communication with internal work partners (e.g., cardiac technicians) and external customers (e.g., hospitals and clinicians).* Meet or exceed the defined performance metrics for the role, encompassing both productivity and the quality of managed cases.* Adhere to HIPAA (Health Insurance Portability and Accountability) Guidelines and Good Clinical Practices.* Maintain compliance with job-specific proficiency requirements.* Undertake other duties as assigned.**What We Need to See*** An associate degree and a minimum of 1 year of related customer service call center OR a high school diploma and a minimum of 2 years of customer service call center, preferably in the medical industry.* At least two days a week of in-office attendance at our San Francisco CA IDTF. This is subject to change per business need.* Able to work alternating weekends and shifts.* Prior experience in a healthcare environment, preferably in EKG interpretation.* Proficiency in medical terminology.* Technical proficiency with case management (CRM) systems and Microsoft Office, especially Outlook, Microsoft Teams, and Microsoft Word.* Strong verbal and written communication skills.* Flexibility and adaptability to handle a fast-paced, growth-oriented company environment.* Customer-focused mindset, demonstrating professionalism in challenging situations via phone, email, and online interactions.* Positive attitude and team player* Successful completion of new hire training requirements* Knowledge of medical terminology specific to Cardiology* Able to be CCT certified within 120 days of hire (maximum 3 attempts)* Demonstrated interest and desire to learn rhythm analysis and interpretation**Ways to Stand Out*** Excellent attention to detail* Positive attitude and team player* Ability to use critical thinking skills* Solution-minded with independent thinking and sound judgment skills.* Engaged and motivated, with a magnificent work ethic and a desire to provide high-quality outcomes (reports) to our clients and patients.* Collaborative & Supportive Team: Join a passionate group of professionals committed to making a positive impact on patient care.* Growth & Learning: Take advantage of opportunities to further develop your skills in ECG interpretation and cardiac care.* Hybrid Flexibility: Work remotely while staying connected with your team in a flexible work environment.* Mission-Driven: Contribute to innovations that improve the quality of healthcare and the patient experience.**What's In It For You**This is a regular full-time position with a competitive compensation package, and excellent benefits including medical, dental, and vision insurance (all of which start on your first day), health savings account employer contributions (when enrolled in a high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:* Emotional health support for you and your loved ones* Legal/financial / identity theft/ pet and child referral assistance* Paid parental leave, paid holidays, travel assistance for personal trips, and PTOiRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, an unlimited amount of Linked In Learning classes and so much more.**#LI-JR1****#LI-Remote****Location:**San FranciscoActual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.**Estimated Pay Range**$26.92 - $33.65As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ***********************About iRhythm Technologies** iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.**Make iRhythm your path forward. Zio, the heart monitor that changed the game.**At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. Together, we are reimagining the way cardiac arrhythmias are diagnosed. We need curious problem solvers like you. With opportunities remotely, at our office, in manufacturing, and in locations across the globe, this is your chance to meaningfully shape the future of cardiac health, our company, and your career.**Driven By Purpose** - Cardiac health touches the lives of people all around us. Providing life-changing healthcare solutions that impact patients around the world drives us to bring our best every
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$26.9-33.7 hourly 6d ago
Technical Support Representative
Insight Global
Remote job
JOB TITLE: Facilities Support Representative
DURATION: Long term contract
HOURLY RATE: $17/hr +
all candidates need to live within a 2-hour radius from Bentonville, AR
This is a remote role in a call center environment, focusing on inbound calls and emails from field technicians and onsite store associates regarding on-site HVAC, Lighting, and Refrigeration issues that they will help troubleshoot utilizing software, a knowledgebase, as well as internal collaboration with subject matter experts. These duties will be performed by researching work order root causes for technicians according to severity and device functionality within our process.
Starting February 2nd, 2026, there is 6 weeks of training that are intended to equip the candidate with fundamental knowledge of the workflows and associated software. Proficiency will come with time in production and collaboration with subject matter experts. Training is Monday-Friday 8:00-5:00 CST.
Weekly schedule is structured 4 days on 3 off platform.
First contact resolution and quality adherence take priority over productivity. 13:00 AHT, about 25 calls/emails in a shift.
A laptop and charger are provided. Monitors and headsets are not provided but are strongly recommended.
Job Description:
Desired Skills and Experience
Exp. working in an environment with a high volume of inbound, outbound calls and emails.
Demonstrates a fundamental level of critical thinking (diagnostics/problem solving, researching, and team working skills). There is no step-by-step guide or walkthrough. This job requires a natural solutions seeker.
Excellent written and spoken communication skills
Strong multitasking skills - able to navigate multiple applications at one time
Intermediate computer knowledge proficient in Microsoft apps, dual screens and real time reporting.
A quiet professional environment and reliable internet service is required
Ability to handle a high volume of inquiries during peak volume with positivity and professionalism.
Experience working from home. (You understand the importance of timely communication and adherence to scheduled production standards.)
Plusses
Autonomous system diagnostics and troubleshooting
Understanding of BAS (Building Automation Systems)
Day-to-Day
: An employer in Northwest Arkansas is seeking a Facilities Representative to join the team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 4500 stores nationwide. The program goal is to protect the client against product loss in stores. He/She will coordinate service with on-site technicians, store associates, level 3 teams and third parties where needed. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback.
$17 hourly 4d ago
Hybrid Customer Support Systems Lead
Hinge-Health 4.4
Remote job
A health technology company is looking for a Support Systems Manager in San Francisco. This role will manage the maintenance and improvement of customer support systems, ensuring effective and scalable solutions. The ideal candidate will have strong project management and leadership skills, alongside experience with platforms like Zendesk and Salesforce. The company offers a hybrid work model and a salary range of $128,000 to $192,000 annually, along with equity and comprehensive benefits.
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$128k-192k yearly 3d ago
Remote AI Prompting Specialist & Dialogue Architect
1Mind Ai Inc.
Remote job
A leading AI innovation company seeks a talented individual for a specialized role in developing strategies for large language models. The role requires expertise in prompting, AI training, and prototype development, with responsibilities in researching and documenting workflows. A remote-first culture encourages creativity and proactive engagement, offering a competitive salary range of $80,000 - $150,000 USD depending on experience. Ideal candidates have specific experience with LLMs and strong communication skills.
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$46k-74k yearly est. 5d ago
AI Deployment Specialist
Intercom 4.8
Remote job
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
It's an exciting time in the Customer Support industry - Intercom and more specifically Fin AI Agent is transforming the way our customers do business and driving innovation to their Support Model! The Professional Services team is crucial to this process and we pride ourselves on the level of partnership our customers receive. Whether purchasing Intercom for the first time, expanding Intercom use to a new team, or adopting new features - customers want trusted advisors to guide them through the process.
As an AI Deployment Specialist at Intercom, you'll share ownership of our Customers' success alongside other members of our Professional Services team. Your primary responsibility is helping customers implement Intercom's suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
AI Deployment Specialists have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place.
What will I be doing?
You will act as the main product expert during our customer's deployment of Fin AI Agent for Customer Support
You'll partner with the rest of the Professional Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You'll facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You'll work closely with Project Managers and AI Agent Engineers to complete tasks on the deployment plan or enable customers to complete
You'll execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You'll help drive success of the Professional Services Team by exceeding the measured Key Performance Indicators for your Project Portfolio
You'll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You'll collaborate with our Customer Education Team to ensure our self-serve materials are up to date and best in class
What skills do I need?
4+ years of work experience, with 2+ years in a customer-facing role
Positivity: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers via video calls
Adaptability: change is constant and the Professional Services Team values experimentation to find the best processes and solutions
Demonstrate the Intercom Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Experience training on software, experience with Intercom, or experience with other SaaS products
Experience with AI Agents and / or Large Language Models
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $120,000 - $143,298. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Interested in building your career at Intercom? Get future opportunities sent straight to your email.
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$120k-143.3k yearly 2d ago
Head of Infrastructure & Data
Jproqueni
Remote job
About Lightfield
Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks.
We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We're building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful.
We are backed by Greylock, Lightspeed, and Coatue, and our team previously built Tome, a generative AI presentation product used by over 25 million people. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce.
About the role
The heart of a CRM is its data model. The ability to collect, store, organize, and retrieve the right data for the right application is absolutely crucial to Lightfield's success. What makes it even more challenging is that Lightfield stores orders of magnitude more data than a traditional CRM and the data needs to be appropriately organized for both LLMs and humans. No one has built a product like this at scale.
We're hiring a senior engineering leader to establish and scale the Infra & Data function. You'll collaborate closely with the founders to set architectural direction, evolve our core systems, and build the team responsible for the foundational layer of Lightfield.
What you'll do
Define and execute Lightfield's infrastructure & data strategy for our next phase of scale.
Advance the data, search, retrieval, and agent-execution systems that power our AI-native CRM.
Shape our event architecture and orchestrate reliable, high-throughput asynchronous processing and user-defined workflow execution.
Strengthen observability and operational practices to ensure reliability, performance, and proactive issue detection.
Recruit, grow, and lead a world-class Infra & Data engineering team.
Mentor engineers across Lightfield, contribute to code reviews, and elevate our engineering culture and practices.
Who you are
10+ years of experience building and scaling backend, data, and infrastructure systems.
Deep experience designing high-performance data infrastructure for large-scale ingestion, processing, indexing, and retrieval.
Strong expertise in relational database design, indexing strategies, and query optimization (PostgreSQL or similar).
Experience with full-text search systems (e.g., Typesense) enabling fast, structured querying.
Experience with vector search and semantic retrieval (e.g., Pinecone) to power AI-driven context and recommendations.
Experience with job orchestration and durable workflow technologies (e.g., Temporal, Celery) and event-driven architectures (e.g., Kafka).
Benefits & Perks
Competitive salary
Meaningful early equity
Health insurance (medical, dental, vision)
3 weeks of PTO
11 paid company holidays + we enjoy a winter holiday break
3 months of paid family leave
Wednesdays work from home
Regular team dinners, events, offsites, and retreats
401k plan
Other perks include: commuter and lunch stipend
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$66k-103k yearly est. 5d ago
Neuroradiologist - REMOTE 7 On / 14 Off
Maimonides Medical Center 4.7
Remote job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
$45k-54k yearly est. 5d ago
Hybrid ERP Support & Compliance Lead
NTT Data, Inc. 4.7
Remote job
A leading technology services firm is seeking an ERP Support and Compliance Manager in San Diego, California. The role involves overseeing support functions and ensuring compliance with SOX processes. Candidates should have over 10 years in IT and substantial experience with ERP projects. Excellent communication and management skills are essential. This position offers a hybrid work model and competitive compensation.
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$93k-113k yearly est. 3d ago
Technical Support Engineer (Norway based)
Everbridge 4.6
Remote job
Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we're looking for a Norwegian-speaking TechnicalSupport Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you'll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.
This is a fully remote position exclusively open to candidates residing in Norway.
As a TechnicalSupport Engineer, you'll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You'll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What you'll do:
Providing technicalsupport to primarily Norwegian and European customers.
Managing and resolving incidents and support tickets according to defined SLAs.
Participating in a 24/7 on‑call rotation (one week on duty at a time).
Collaborating with Engineering and Product teams to improve platform resilience.
Proactively monitoring system performance and identifying issues before they accelerate.
Assisting with software upgrades, installations, and platform configurations.
Delivering training sessions to clients as needed.
What you'll bring:
Fluency in Norwegian and English (both written and verbal).
Strong communication, presentation, and customer‑handling skills.
Excellent organizational and time‑management abilities.
Calm and methodical approach to resolving business‑critical technical issues.
Experience working in Linux-based environments.
Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols.
Understanding of telecom networks (2G-5G) is a strong plus.
Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
#LI-HG1
We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including:
Private Healthcare
Pension
Group Life/Income Protection
Life & Total Permanent Disability Insurance to protect you and your loved ones.
We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit *******************
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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$52k-67k yearly est. 5d ago
Remote Neuroradiologist
University of Vermont Health 4.6
Remote job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
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$53k-65k yearly est. 5d ago
Senior Professionals Flexible Remote Leadership
Angelina Wood Ltd. Grow. Succeed. Prosper
Remote job
Senior Professionals Remote/Freelance - Start the new year by partnering with a leading global company in the personal growth and leadership industry! We're looking for Senior professionals seeking more autonomy in the way they work. Freelancers who are results-driven, passionate about personal growth, and ready to leverage a proven system to grow their career and income.
This is not a traditional 9 5 role- choose to work part-time or full-time (minimum 15 hours/week), set your own schedule, and earn based on your results, while leveraging our CRM, digital tools, and the reach of a global brand.
From day one, you'll receive comprehensive training and mentorship to help you get started and build your skills.
What You'll Do:
Conduct consultative sales with qualified clients
Manage your sales pipeline using our CRM and digital tools
Guide clients through structured personal growth and leadership programs
Collaborate professionally and share best practices
Who Thrives Here:
Growth minded senior professionals
Entrepreneurial, self-motivated, and results-driven individuals
Passionate about leadership, personal growth, and professional development
Comfortable using digital tools and our CRM system
Looking for more autonomy and balance
Why Join Us:
Remote and flexible work
Performance-based compensation with unlimited earning potential
Proven sales system with CRM, and digital tools provided
Comprehensive training and mentorship to help you develop your skills
Opportunities for leadership, mentorship, and professional growth
Partner with a recognized global brand in the personal growth and leadership development space
Looking Ahead to 2026 Grow Your Income and Career
As we move into 2026, our Executive Sales Representatives have the opportunity to scale their income and create an additional revenue stream. With our performance-based model, you can:
Pursue additional income while maintaining flexibility in your schedule
Leverage AI-driven lead generation and proven sales systems to maximize results
Set personal income goals and work toward growing your earnings over time
Explore opportunities for leadership and mentorship to further your professional growth
We provide the tools, guidance, and support to help you plan for financial success and career growth, making 2026 a year of both personal development and meaningful opportunities.
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Click Apply to submit your details and be considered for a brief 5 10 minute call as the first stage in our process.
All applications and candidate information are treated with strict confidentiality and used only for recruitment purposes for the Executive Sales Representative role.
#ExecutiveSales #SalesRepresentative #ConsultativeSales #BusinessDevelopment #RemoteWork #FreelanceSales #LeadershipDevelopment #PersonalDevelopment #ProfessionalGrowth #SalesCareer #FlexibleWork #PerformanceBased #CareerOpportunity #Entrepreneurship
Industry
Professional Training and Coaching
Employment Type
Part-time
$36k-57k yearly est. 17d ago
Technical Support Engineer New Turkey - Remote
Fundraiseup
Remote job
Languages: Fluent in Russian and English
Select your preferred shift (EST): 9am - 6pm, 10am - 7pm, or 6pm-3am.
We're Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world's leading nonprofits, including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we're recognized not just for our impact - but for the quality of the product we deliver.
A Truly Global Product
We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
We're building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.
Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.
The Team
We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You'll be joining a team where quality, mentorship, and mutual respect come first.
About the Role
As a TechnicalSupport Engineer, you are more than just a support agent; you are a product expert, a client advocate, and a technical detective. You will be responsible for diagnosing and resolving complex technical issues for our clients, ensuring they can leverage our platform to its fullest potential. You will also be the voice of the customer within our company, providing invaluable feedback that directly influences our product roadmap.
What You'll Do
Provide Expert Implementation Support: Guide clients on implementing our product across various web platforms, from standard websites to builders like Wix and WordPress.
Diagnose and Escalate Bugs: Expertly reproduce technical issues, investigate root causes, and create clear, structured reports for the development team.
Deliver World-Class Support: Respond to user requests with empathy and technical precision, digging deep to understand their real needs and guide them to the best solutions.
Influence Product Development: Participate in product meetings, bringing valuable user feedback and insights to help shape new features and improvements.
Build Our Knowledge Base: Maintain and contribute to our public help desk, FAQs, and internal knowledge base to empower both users and internal teams.
Act as a Product Resource: Serve as the go-to expert for product-related questions from other teams within the company.
Requirements
Excellent Communication Skills: Flawless written and spoken English is essential for communicating with our global user base and internal teams.
Relevant Experience: 2 years of experiencein technicalsupport, product support, or a client-facing implementation role.
Technical Aptitude: You understand how the web works (HTML, CSS, JS) and ideally have hands‑on experience with web development. You are comfortable diving into technical problems.
A Problem‑Solver's Mindset: You have strong analytical skills and an innate curiosity. You don't just answer questions; you investigate the underlying issues.
Proactive and Detail‑Oriented: You take initiative, manage your tasks effectively, and have a keen eye for detail.
A High Degree of Ownership: Reliability and accountability are critical. We are looking for a professional who takes pride in their work and honors their commitments.
Curiosity and a hypothesis‑driven mindset
Ability to communicate complex analytical concepts to non‑technical audiences
Detail‑oriented with a strong sense of ownership
Comfort working in fast‑paced, data‑rich environments
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture - we share how we're growing, where revenue comes from, and what's next
Long‑term focus: we offer equity options and value sustained, meaningful contribution
30 days off
100% paid telemedicine plan
Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
English learning courses
Relevant professional education
Gym or swimming pool
Co‑working
Please note: All official correspondence from Fundraise Up will exclusively originate from ******************** domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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$61k-87k yearly est. 4d ago
Remote Entry-Level IT Specialist (Veteran-Friendly) Colorado
Evolve Systems
Remote job
We're hiring entry-level IT Specialists in Colorado to join our growing remote IT team. This position is ideal for U.S. military veterans discharged between 2012 2025. No prior IT experience? We provide full hands-on training to help you succeed in a civilian IT career.
Your Responsibilities
Support setup and maintenance of computer systems and networks
Troubleshoot technical issues and provide basic solutions
Learn to install and configure hardware, software, and applications
Follow IT security protocols and support data protection
Collaborate with remote team members
Qualifications
Veterans discharged 2012 2025 strongly encouraged
No prior IT experience required
Strong communication, teamwork, and attention to detail
Interest in technology is a plus
What We Offer
Competitive pay: $26 $33/hr
Flexible remote work schedule
Paid IT training and certification opportunities
Veteran-supportive workplace with career growth
Apply today and start your next mission a successful career in IT!
$26-33 hourly 19d ago
Technical Support Specialist
Whisker Labs 4.0
Remote job
About the Role:
As a TechnicalSupport Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board!
Key Responsibilities:
Provide phone and email support to Ting customers, ensuring timely and professional assistance.
Create, maintain and follow clear, concise, and accurate documentation for internal and external use.
Troubleshoot and resolve issues down to the root cause.
Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners.
Identify, report, and document technical issues.
Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines.
Support the Engineering team by testing software and hardware, contributing to product improvements.
Perform other duties as required to support business objectives.
Candidates Requirements:
Associate's degree or valid, up-to-date certification in a related field.
2+ years of experience in technicalsupport or customer support roles.
Experience using ticket systems to track and resolve customer inquiries.
Proven ability to deliver exceptional customer care via phone and email.
Strong organizational skills with the ability to multi-task in a fast-paced environment.
Self-motivated and disciplined to excel in a remote work setting.
Availability to work a rotating schedule, including nights, weekends, and holidays.
Why Join Us?
By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs.
Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$35k-64k yearly est. 60d+ ago
Legal IT Support Specialist/Trainer
JBA International 4.1
Remote job
IT Support Specialist/Trainer Hybrid role combining membership in the IT team responsible for desk-side support and as IT Trainer responsible for the design and delivery of technical training to Firm personnel. The IT Support Specialist team provides concierge level of technicalsupport service to our professionals and staff either desk side, phone, email, or remotely. This position will proactively engage the office to determine the technology needs for their practice(s). Through team work, innovation, and effective communication; represent the IT team with the highest level of client service. Some of the other job responsibilities include the following:
Conducting new hire or roll-out training via classroom or distance learning for Firm applications
Delivering training for new technology initiatives
Becoming a subject matter expert in specialized legal applications and technology
Assisting with the creation of in-house training documentation, and customizing vendor documentation to meet Firm and departmental standards
Proactively staying informed of current trends in training, technology, emerging and competitive Legal software technology, and educational delivery
Serve as liaison between staff and the technology department to resolve issues
Provide world class concierge level of technicalsupport service desk side for hardware and software
Ensure escalations from the Service Desk are prioritized properly and status communicated to firm staff
Perform advanced troubleshooting and research of incidents and problems
Collaborate within the IT team to ensure the highest level of customer support and resolution
Setup and delivery of various hardware and audio visual requests within the conference meeting rooms
Support Firm issued remote working technology
Seek and identify opportunities to enhance the clients experience with the Firm's technology
Required Skills/Qualifications:
Law firm experience
Familiarity with document management systems and other legal applications
Excellent verbal and written communications skills
Knowledge and support of various mobile email devices (iOS, Android, etc.)
Advanced level knowledge and experience with the Microsoft Office suite on Windows 10 platform
Strong desire to learn and implement new technology as it becomes available
Strong service orientation
Ability to handle conflict and difficult situations within a technical and client service environment
Technical understanding of MS Teams, Zoom and WebEx.
Firm core applications includes: Windows 10, Office 2019, iManage Work9 filesite EMM, CCC macros, Best Authority, Jury Instructions, Doc and Form Builder, PdfDocs, CleanDocs, CompareDocs, CEB forms, GEMS, NumberCruncher, Compulaw, AccessData Summation/FTK.
Benefits:
Excellent benefits package that includes vacation, sick leave, paid medical/dental/vision, 401(k), etc.
Company Info:
Committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Maintains a policy of affording all employees and applicants equal employment opportunities.
$46k-86k yearly est. 60d+ ago
Managed IT Help Desk Tier 1
Dex Imaging 3.7
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
$31k-40k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist - East Coast
Airtable 4.2
Remote job
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
The Enterprise TechnicalSupport Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise TechnicalSupport Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do
Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls).
Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.
For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.
Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements.
Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions.
Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.
Who you are
You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business.
You've worked in an enterprise-focused technicalsupport role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.
You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.
You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.
You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn.
You have a strong, self-driven desire to exceed expectations and continuously improve your performance.
You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.
VEVRAA-Federal Contractor
If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.
#LI-Remote
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD
Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here.
🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
$73k-95.3k yearly Auto-Apply 14d ago
A - 5/16 - 764156 - Technical Support Specialist -
FHR 3.6
Remote job
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a TechnicalSupport Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$53k-84k yearly est. 26d ago
Technical Support Engineer I
Hawk Ridge Systems 4.0
Remote job
Exciting Remote Opportunity for a remote TECHNICALSUPPORT ENGINEER at leading 3D Design Software & 3D Printing Reseller, Hawk Ridge Systems!
(Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour)
Do you want to work with world-class engineering, sales, and operations teams, growing your engineering career utilizing SOLIDWORKS? At Hawk Ridge Systems, we're not only dedicated to helping our customers grow, but we are also committed to challenging ourselves to develop new skills and reach new heights.
We are currently looking for a TECHNICALSUPPORT ENGINEER who will earn tons of SOLIDWORKS certifications as they become a SOLIDWORKS expert. This is an entry-level technical position for a degreed Engineer (recent college graduates will be considered). Proficiency in either SOLIDWORKS, Inventor, or other 3D CAD software is required. (Additionally, applicants with computer networking and/or SQL programming are considered a plus.) It's your choice if you'd like to work remotely, or from one of our U.S. offices. Please note that this role will be required to work Monday through Friday, 8am until 5pm.
Hawk Ridge Systems has been an industry leader for over 25 years, providing sales, training, services, and technicalsupport for SOLIDWORKS 3D design solutions, HP and Markforged 3D printers, the Dassault Systèmes 3DEXPERIENCE platform, and CAMWorks manufacturing software. We are planning to double our business within three years, so there are so many career advancement opportunities available as you grow your career at Hawk Ridge Systems.
Our culture is driven by our core values - Being People Centric (caring about our team members, customers, and our community); Driving Excellence (for ourselves and our customers); and Staying Stragile (seizing opportunities and challenges and adapting quickly). If these values are engrained in your core and you aspire to work at a fun, empowering, and dynamic Company, this is a fantastic opportunity for you to make an impact with every interaction!
WHAT WILL I BE DOING IN THIS TECHNICALSUPPORT ENGINEER ROLE:
Provide CAD (not IT) technicalsupport to external customers in a post-sales capacity.
Develop and maintain technical expertise in SOLIDWORKS applications.
Learn new skills and applications as new products are launched.
Constant communication with customers via phone, chat, and e-mail to solve installation, crashing, and general usage type cases.
WHAT DO I NEED TO SUCCEED AS A TECHNICALSUPPORT ENGINEER:
Bachelor's in Mechanical, Mechatronics, or Aerospace Engineering (or equivalent degree) required.
Strong proficiency in SOLIDWORKS. Experience with 3D CAD applications such as Inventor or Creo will also be considered.
Must have experience working in parts, assemblies, and drawings in a CAD environment and be able to model/create a 3D part in CAD
Real-world insight & knowledge of the role of 3D CAD applications in industry.
Strong verbal and written technical communication skills (English) as well as excellent customer relations skills.
Strong familiarity with Microsoft Operating Systems & MS Office products.
Experience with TCP/IP troubleshooting would be a bonus.
Self-starter with the ability to take initiative and accomplish tasks.
Possess excellent problem definition and problem-solving skills.
Must be able to work 7am - 4pm Pacific Time (including a scheduled lunch hour.
MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM
Excellent Medical, Dental, Life Insurance, and Long-Term Disability Insurance
Competitive Compensation Package
401(k) plan with Company Match
Exceptional Time-Off Benefits, including Vacation, Paid Sick time, and Paid Holidays, plus your Birthday, a Diversity, Equity, & Inclusion Day, as well as Community Service Days Off!
Paid Parental Leave
Outstanding Training, Onboarding, Mentoring, and Coaching by successful engineers
Amazing Growth Opportunities provide unlimited opportunities for Career Development
Work at a Fun, Successful, Growing 25+ year-old Company with a Team-focused Culture
Work/Life Balance: We give you the Flexibility you need to succeed, and it is your choice if you'd like to work remotely or work out of one of our offices
If you would love being surrounded by the best minds in the industry and want to help drive our company's success, apply for our remote TechnicalSupport Engineer position today!
Hawk Ridge Systems has determined that the new hire pay range for this role is between $23.80 - $29.81 which will allow you the opportunity to progress as you grow in your career
.
Your base pay will be based on a number of factors, including knowledge, skills, qualifications, experience, and location. Additionally, since base pay is only one part of our total compensation and benefits package, we invite you to review all of the amazing benefits (above) that Hawk Ridge Systems offers, such as paid time off for your birthday, community service, paid parental leave, company match 401(k), etc.
Hawk Ridge Systems is proud to be an Equal Opportunity Employer. In accordance with anti-discriminationâ¯law, it is the purpose of this policy to effectuate these principles and mandates. Hawk Ridge Systems discrimination and harassment of any type and affords equal employmentâ¯opportunities to employees and applicants without regard to race, color, religion, sex,â¯age,â¯sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristicâ¯protected by law.â¯Hawk Ridge Systems conforms to the spirit as well as toâ¯the letter of allâ¯applicable laws and regulations.
#LI-Remote
#HRS123
Work from home and remote technical support advisor jobs
Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for technical support advisors, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a technical support advisor so that you can skip the commute and stay home with Fido.
We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that technical support advisor remote jobs require these skills:
Customer service
Technical support calls
Troubleshoot
Customer satisfaction
Issue resolution
We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a technical support advisor include:
Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a technical support advisor: