Average Technical Support Advisor Salary
$90,000 yearly
$32.14 hourly
Updated July 28, 2021
$69,000
10 %
$90,000
Median
$118,000
90 %
Technical support advisors in the United States make an average salary of $90,532 per year or $43.52 per hour. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $69,000 a year, while the top 10% makes $118,000. As most things go, location can be critical. New York, Washington, California, New Jersey, and Connecticut provide the highest technical support advisor salaries.

Average Technical Support Advisor Salary By State

The darker areas on the map show where technical support advisors earn the highest salaries across all 50 states.

Average Salary

Technical Support Advisor average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
Alabama
$67,556
$67,556
$32.48
$32.48
Alaska
Alaska
$80,053
$80,053
$38.49
$38.49
Arizona
Arizona
$72,866
$72,866
$35.03
$35.03
Arkansas
Arkansas
$60,855
$60,855
$29.26
$29.26
California
California
$100,044
$100,044
$48.10
$48.10
Colorado
Colorado
$79,813
$79,813
$38.37
$38.37
Connecticut
Connecticut
$92,376
$92,376
$44.41
$44.41
Delaware
Delaware
$90,764
$90,764
$43.64
$43.64
District of Columbia
District of Columbia
$94,902
$94,902
$45.63
$45.63
Florida
Florida
$59,524
$59,524
$28.62
$28.62
Georgia
Georgia
$83,357
$83,357
$40.08
$40.08
Hawaii
Hawaii
$43,946
$43,946
$21.13
$21.13
Idaho
Idaho
$56,355
$56,355
$27.09
$27.09
Illinois
Illinois
$83,742
$83,742
$40.26
$40.26
Indiana
Indiana
$75,247
$75,247
$36.18
$36.18
Iowa
Iowa
$71,559
$71,559
$34.40
$34.40
Kansas
Kansas
$71,519
$71,519
$34.38
$34.38
Kentucky
Kentucky
$82,407
$82,407
$39.62
$39.62
Louisiana
Louisiana
$68,323
$68,323
$32.85
$32.85
Maine
Maine
$73,490
$73,490
$35.33
$35.33
Maryland
Maryland
$78,933
$78,933
$37.95
$37.95
Massachusetts
Massachusetts
$83,992
$83,992
$40.38
$40.38
Michigan
Michigan
$71,300
$71,300
$34.28
$34.28
Minnesota
Minnesota
$87,475
$87,475
$42.06
$42.06
Mississippi
Mississippi
$71,348
$71,348
$34.30
$34.30
Missouri
Missouri
$75,257
$75,257
$36.18
$36.18
Montana
Montana
$55,202
$55,202
$26.54
$26.54
Nebraska
Nebraska
$80,122
$80,122
$38.52
$38.52
Nevada
Nevada
$73,801
$73,801
$35.48
$35.48
New Hampshire
New Hampshire
$80,541
$80,541
$38.72
$38.72
New Jersey
New Jersey
$93,464
$93,464
$44.93
$44.93
New Mexico
New Mexico
$80,325
$80,325
$38.62
$38.62
New York
New York
$105,425
$105,425
$50.69
$50.69
North Carolina
North Carolina
$91,764
$91,764
$44.12
$44.12
North Dakota
North Dakota
$79,180
$79,180
$38.07
$38.07
Ohio
Ohio
$84,678
$84,678
$40.71
$40.71
Oklahoma
Oklahoma
$67,962
$67,962
$32.67
$32.67
Oregon
Oregon
$74,644
$74,644
$35.89
$35.89
Pennsylvania
Pennsylvania
$88,154
$88,154
$42.38
$42.38
Rhode Island
Rhode Island
$84,803
$84,803
$40.77
$40.77
South Carolina
South Carolina
$70,042
$70,042
$33.67
$33.67
South Dakota
South Dakota
$53,285
$53,285
$25.62
$25.62
Tennessee
Tennessee
$76,685
$76,685
$36.87
$36.87
Texas
Texas
$83,567
$83,567
$40.18
$40.18
Utah
Utah
$59,736
$59,736
$28.72
$28.72
Vermont
Vermont
$78,141
$78,141
$37.57
$37.57
Virginia
Virginia
$82,127
$82,127
$39.48
$39.48
Washington
Washington
$103,281
$103,281
$49.65
$49.65
West Virginia
West Virginia
$64,697
$64,697
$31.10
$31.10
Wisconsin
Wisconsin
$83,631
$83,631
$40.21
$40.21
Wyoming
Wyoming
$64,958
$64,958
$31.23
$31.23

Highest Paying Cities For Technical Support Advisor

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Santa Clara, CA
Santa Clara, CA
$110,152
$110,152
$52.96
$52.96
Morrisville, NC
Morrisville, NC
$93,236
$93,236
$44.83
$44.83
Eden Prairie, MN
Eden Prairie, MN
$87,853
$87,853
$42.24
$42.24
Round Rock, TX
Round Rock, TX
$84,747
$84,747
$40.74
$40.74
Wauwatosa, WI
Wauwatosa, WI
$84,335
$84,335
$40.55
$40.55
Buffalo Grove, IL
Buffalo Grove, IL
$83,915
$83,915
$40.34
$40.34

The largest raises come from changing jobs.

See what's out there.

Average Technical Support Advisor Salary Over Time

Compare salaries for individual cities or states with the national average.

Location

    Average JOB Salary by Field

    Customer Support Technician

    Avg. salary: $42,372

    A customer support technician is responsible for resolving customer complaints with their network issues through remote communication, providing the customers with a step-by-step procedure to fix their systems. Customer support technicians assist the customers in setting up their programs and applications, guiding them with the instructional manuals, and responding to the inquiries and concerns they have. They also escalate high-level complaints to the immediate supervisor as needed while monitoring system solutions and creating technical tickets.
    76,085 Customer Support Technician Jobs
    Software Support Technician

    Avg. salary: $76,907

    A software support technician is responsible for resolving software application issues, diagnosing related system failures, and writing resolution reports for reference. Software support technicians must be highly-familiarized with the system's infrastructure and interface to immediately diagnose malfunctions and identify maintenance techniques to prevent the reoccurrence of downtimes and delays. They also assist the system engineers in the configuration and optimization of networks, including the installment of upgrades and patch updates. A software support technician must have excellent organizational and communication skills, especially in navigating computer tools and applications to create support tickets and fix the customers' issues efficiently.
    92,354 Software Support Technician Jobs
    Systems Support

    Avg. salary: $59,774

    A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables. They also assist the technology team in designing backup systems and improve existing networks according to business requirements and specifications. They write resolution reports for reference to prevent the reoccurrence of system malfunction and inconsistencies.
    97,714 Systems Support Jobs
    Desk Support Technician

    Avg. salary: $45,808

    A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.
    88,870 Desk Support Technician Jobs
    Support Agent

    Avg. salary: $34,775

    As the name entails, the job of a customer support agent is to provide excellent support and assistance to both new and existing customers. You will provide customers with information on products or services, oversee and resolve customer complaints, cancellations, errors, and other issues, assist in maintaining customer satisfaction and retention. Additionally, a customer support agent is responsible for encouraging customers to purchase a product or service and educating them about the product. You are also expected to accurately process emails and fax communications with customers.
    78,607 Support Agent Jobs
    Technical Internship

    Avg. salary: $32,837

    In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
    82,868 Technical Internship Jobs

    Technical Support Advisor Salaries By Years Of Experience

    The salary for a technical support advisor can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Technical Support Advisors The Most?

    If you want to get paid the most as a technical support advisor, being employed by a company such as Quintiles or Quintiles Transnational would be a smart choice, as they are the highest paying companies in this field. Additionally, companies like CVS Health and Ecolab also report highly competitive salaries for technical support advisors.
    Company

    Recently Added Technical Support Advisor Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Mental Health and Psychosocial Support Technical Advisor
    Mental Health and Psychosocial Support Technical Advisor
    New York, NY
    New York, NY
    03/17/2021
    03/17/2021
    $90,000
    $90,000
    03/17/2021
    Tier 1 Technical Support Advisor
    Tier 1 Technical Support Advisor
    Tampa, FL
    Tampa, FL
    09/05/2020
    09/05/2020
    $27,653
    $27,653
    09/05/2020
    Advisor, Production Support Svcs
    Advisor, Production Support Svcs
    Providence, RI
    Providence, RI
    08/13/2020
    08/13/2020
    $98,654
    $98,654
    08/13/2020
    Advisor, IT Application Production Support
    Advisor, IT Application Production Support
    Lincoln, RI
    Lincoln, RI
    08/11/2020
    08/11/2020
    $109,808
    $109,808
    08/11/2020
    XXX
    XXX
    Advisor, Enterprise Technical Support
    Advisor, Enterprise Technical Support
    Advisor, Enterprise Technical Support
    Chesterbrook, PA
    Chesterbrook, PA
    04/23/2020
    04/23/2020
    $84,030
    $84,030
    04/23/2020
    Management Decisions, Inc.
    Management Decisions, Inc.
    Relationship Advisor Support
    Relationship Advisor Support
    Relationship Advisor Support
    Tempe, AZ
    Tempe, AZ
    04/20/2020
    04/20/2020
    $73,045
    $73,045
    04/20/2020
    Production Support Advisor
    Production Support Advisor
    Scottsdale, AZ
    Scottsdale, AZ
    03/11/2020
    03/11/2020
    $119,300
    $119,300
    03/11/2020
    Product Support Tech Advisor 2
    Product Support Tech Advisor 2
    Durham, NC
    Durham, NC
    02/20/2020
    02/20/2020
    $92,700
    $92,700
    02/20/2020
    Iqvia RDS Inc.
    Iqvia RDS Inc.
    Product Support Tech Advisor 2
    Product Support Tech Advisor 2
    Product Support Tech Advisor 2
    Cambridge, MA
    Cambridge, MA
    01/28/2020
    01/28/2020
    $112,000
    $112,000
    01/28/2020
    Technical Support Advisor
    Technical Support Advisor
    Austin, TX
    Austin, TX
    01/21/2020
    01/21/2020
    $43,000
    $43,000
    01/21/2020

    Average Technical Support Advisor Salary by Demographic

    Technical Support Advisor Gender Pay Gap

    male-income
    Male Income
    $67,471
    female-income
    Female Income
    $64,277
    Median Technical Support Advisor Income by Race
    Asian technical support advisors have the highest average salary compared to other ethnicities. Black or african american technical support advisors have the lowest average salary at $63,281.
    $74,000
    $72,000
    $70,000
    $68,000
    $66,000
    $64,000
    $62,000
    White
    Black or African American
    Asian
    Unknown
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$65,304
    Black or African American$63,281
    Asian$72,148
    Unknown$63,354
    Hispanic or Latino$65,283
    Average Technical Support Advisor Salary by Education Level
    Technical support advisors with a Masters degree earn more than those without, at $85,595 annually. With a Bachelors degree, technical support advisors earn a median annual income of $75,430 compared to $67,471 for technical support advisors with an Associate degree.
    $86,000
    $82,000
    $78,000
    $74,000
    $70,000
    $66,000
    $62,000
    High School Diploma or Less
    Some College/ Associate Degree
    Bachelor's Degree
    Master's Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$65,885
    Some College/ Associate Degree$67,471
    Bachelor's Degree$75,430
    Master's Degree$85,595