Technical support assistant demographics and statistics in the US
Technical support assistant demographics research summary. Zippia estimates technical support assistant demographics and statistics in the United States by using a database of 30 million profiles. Our technical support assistant estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support assistants after extensive research and analysis:
- There are over 454,550 technical support assistants currently employed in the United States.
- 38.2% of all technical support assistants are women, while 61.8% are men.
- The average technical support assistant age is 42 years old.
- The most common ethnicity of technical support assistants is White (54.1%), followed by Hispanic or Latino (14.6%), Asian (14.4%) and Black or African American (11.3%).
- Technical support assistants are most in-demand in Washington, DC.
- The technology industry is the highest-paying for technical support assistants.
- 11% of all technical support assistants are LGBT.
On this page
Technical support assistant demographics by:
Technical support assistant gender statistics
38.2% of technical support assistants are women and 61.8% of technical support assistants are men.
- Male, 61.8%
- Female, 38.2%
Technical support assistant gender ratio
| Gender | Percentages |
|---|---|
| Male | 61.8% |
| Female | 38.2% |
Technical support assistant gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$45,628
Female income
$44,301
Technical support assistant gender ratio over time
This data breaks down the percentage of men and women in technical support assistant positions over time. Currently, 38.2% of technical support assistants are female.
Technical support assistant gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 55.48% | 44.52% |
| 2011 | 56.67% | 43.33% |
| 2012 | 58.43% | 41.57% |
| 2013 | 59.08% | 40.92% |
| 2014 | 59.56% | 40.44% |
| 2015 | 61.76% | 38.24% |
| 2016 | 61.93% | 38.07% |
| 2017 | 61.82% | 38.18% |
| 2018 | 62.73% | 37.27% |
| 2019 | 61.09% | 38.91% |
| 2020 | 61.72% | 38.28% |
| 2021 | 61.78% | 38.22% |
Technical support assistant related jobs gender ratio
We compared technical support assistants with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Assistant | 62% | 38% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support assistant demographics by race
The most common ethnicity among technical support assistants is White, which makes up 54.1% of all technical support assistants. Comparatively, 14.6% of technical support assistants are Hispanic or Latino and 14.4% of technical support assistants are Asian.
- White, 54.1%
- Hispanic or Latino, 14.6%
- Asian, 14.4%
- Black or African American, 11.3%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.3%
Technical support assistant race
| Technical support assistant race | Percentages |
|---|---|
| White | 54.1% |
| Hispanic or Latino | 14.6% |
| Asian | 14.4% |
| Black or African American | 11.3% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.3% |
Technical support assistant race and ethnicity over time
See how technical support assistant racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support assistant race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.70% | 11.69% | 10.98% | 11.62% |
| 2011 | 63.40% | 11.79% | 11.13% | 11.12% |
| 2012 | 62.13% | 12.02% | 11.38% | 11.76% |
| 2013 | 61.07% | 11.26% | 12.19% | 12.14% |
| 2014 | 60.78% | 11.47% | 11.83% | 12.85% |
| 2015 | 60.68% | 10.94% | 13.01% | 12.74% |
| 2016 | 60.47% | 10.90% | 12.99% | 12.63% |
| 2017 | 59.69% | 10.57% | 13.44% | 13.03% |
| 2018 | 59.80% | 10.52% | 13.53% | 12.77% |
| 2019 | 57.99% | 10.45% | 14.23% | 13.89% |
| 2020 | 55.95% | 11.02% | 14.01% | 14.06% |
| 2021 | 54.10% | 11.25% | 14.39% | 14.59% |
Technical support assistant wage gap by race
According to our data, asian technical support assistants have the highest average salary compared to other ethnicities. Black or african american technical support assistants have the lowest average salary at $43,450.
| Ethnicity | Salary |
|---|---|
| Unknown | $44,222 |
| White | $45,156 |
| Black or African American | $43,450 |
| Asian | $51,340 |
| Hispanic or Latino | $44,399 |
Average technical support assistant age
See how the average age of technical support assistants varies based on ethnicity and gender.
Male
Female
Technical support assistant age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support assistant age breakdown
The average age of technical support assistants is 40+ years years old, representing 56% of the technical support assistant population.
Technical support assistant age breakdown
| Technical Support Assistant Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support assistant educational attainment
The most common degree for technical support assistants is bachelor's degree, with 54% of technical support assistants earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 8%.
- Bachelor's, 54%
- Associate, 24%
- High School Diploma, 8%
- Master's, 8%
- Other Degrees, 6%
Technical support assistants by degree level
| Technical support assistant degree | Percentages |
|---|---|
| Bachelor's | 54% |
| Associate | 24% |
| High School Diploma | 8% |
| Master's | 8% |
| Other Degrees | 6% |
Technical support assistant jobs you might like
Technical support assistant wage gap by degree level
According to the data, technical support assistants with a Master's degree earn more than those without, at $54,795 annually. With a Doctorate degree, technical support assistants earn a median annual income of $51,846 compared to $46,373 for technical support assistants with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $54,795 |
| High School Diploma or Less | $40,666 |
| Bachelor's Degree | $46,373 |
| Doctorate Degree | $51,846 |
| Some College/ Associate Degree | $41,726 |
Technical support assistant employment statistics
Most technical support assistants work for a education in the education industry.
Company size where technical support assistants work
Below, you can see the size of companies where technical support assistants work.
Technical support assistant jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 28% |
Technical support assistant jobs by company type
Employees with the technical support assistant job title have their preferences when it comes to working for a company. For instance, most technical support assistants prefer to work at education companies over private companies.
Technical support assistant jobs by sector
| Company type | Percentages |
|---|---|
| Education | 43% |
| Public | 22% |
| Private | 31% |
| Government | 4% |
Technical support assistant jobs by industry
The most common industries for technical support assistants are education, professional and technology.
Technical support assistant industry statistics
| Industry | Percentages |
|---|---|
| Education | 37% |
| Professional | 12% |
| Fortune 500 | 10% |
| Technology | 8% |
| Telecommunication | 5% |
| Manufacturing | 4% |
| Media | 3% |
| Government | 3% |
| Health Care | 3% |
| Finance | 3% |
| Hospitality | 2% |
| Retail | 2% |
| Non Profits | 2% |
| Insurance | 2% |
| Internet | 1% |
| Transportation | 1% |
| Utilities | 1% |
| Construction | 1% |
| Start-up | 1% |
| Energy | 1% |
Technical support assistant turnover and employment statistics
Technical support assistant unemployment rate over time
The unemployment rate for technical support assistants between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support assistant unemployment rate by year
| Year | Technical support assistant unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support assistant tenure
The average technical support assistant stays at their job for 1-2 years, based on the 3,336 technical support assistants resumes in Zippia's database.
Technical support assistant tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 28% |
| 1-2 years | 36% |
| 3-4 years | 12% |
| 5-7 years | 12% |
| 8-10 years | 5% |
| 11+ years | 6% |
Technical support assistant LGBT ratio compared to similar jobs
Review the percent of technical support assistants that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Director Clinical Information Services | 8.42% | 167,840 |
| Senior Database Developer | 8.46% | 87,912 |
| Manager, Network & Security | 8.59% | 83,566 |
| Data Storage Specialist | 9.03% | 70,296 |
| Project Manager/Team Lead | 10.54% | 172,739 |
| Technical Support Assistant | 10.88% | - |
Similar technical support assistant jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Director Clinical Information Services | 8.42% | 167,840 |
| Senior Database Developer | 8.46% | 87,912 |
| Manager, Network & Security | 8.59% | 83,566 |
| Data Storage Specialist | 9.03% | 70,296 |
| Project Manager/Team Lead | 10.54% | 172,739 |
Foreign languages spoken by technical support assistants
The most common foreign language among technical support assistants is Spanish at 42.4%. The second-most popular foreign language spoken is French at 10.0% and Chinese is the third-most popular at 7.6%.
- Spanish, 42.4%
- French, 10.0%
- Chinese, 7.6%
- Mandarin, 7.6%
- Japanese, 4.1%
- Other, 28.3%
Technical support assistant languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 42.4% |
| French | 10.0% |
| Chinese | 7.6% |
| Mandarin | 7.6% |
| Japanese | 4.1% |
| Other | 28.3% |
