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Best states for a technical support associate
Quoted expert
Kathleen Riley
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Are you thinking of becoming a technical support associate and really want to work at Dell? Turns out, your chances to become a technical support associate are better in some states than others.Turns out, the median salary for the highest 10% of technical support associates in America is $75,000.
We figured that the best places for technical support associate jobs has three things everyone would agree on. There would be high annual wages, good career prospects (no matter what phase of the career you are in), and a lot of job opportunities.Delaware is the best state, and Dover is the city with the highest pay for technical support associates.
10 best states for technical support associates in 2026
1. Delaware
Total technical support associate jobs: 256 Average annual salary: $73,763 Lowest 10 percent earn: $40,000 Highest 10 percent earn: $134,000 Location Quotient: 1.08
2. District of Columbia
Total technical support associate jobs: 480 Average annual salary: $63,052 Lowest 10 percent earn: $34,000 Highest 10 percent earn: $114,000 Location Quotient: 1.52
3. New York
Total technical support associate jobs: 2,706 Average annual salary: $65,912 Lowest 10 percent earn: $36,000 Highest 10 percent earn: $119,000 Location Quotient: 1.12
4. Connecticut
Total technical support associate jobs: 633 Average annual salary: $70,951 Lowest 10 percent earn: $39,000 Highest 10 percent earn: $127,000 Location Quotient: 1.01
5. Virginia
Total technical support associate jobs: 1,584 Average annual salary: $70,934 Lowest 10 percent earn: $39,000 Highest 10 percent earn: $128,000 Location Quotient: 0.89
6. Pennsylvania
Total technical support associate jobs: 2,172 Average annual salary: $54,688 Lowest 10 percent earn: $30,000 Highest 10 percent earn: $99,000 Location Quotient: 0.99
7. North Carolina
Total technical support associate jobs: 1,851 Average annual salary: $51,431 Lowest 10 percent earn: $28,000 Highest 10 percent earn: $92,000 Location Quotient: 1.02
8. Michigan
Total technical support associate jobs: 2,010 Average annual salary: $45,385 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $80,000 Location Quotient: 1.38
9. Arkansas
Total technical support associate jobs: 672 Average annual salary: $44,322 Lowest 10 percent earn: $27,000 Highest 10 percent earn: $70,000 Location Quotient: 1.36
10. Rhode Island
Total technical support associate jobs: 178 Average annual salary: $59,438 Lowest 10 percent earn: $33,000 Highest 10 percent earn: $105,000 Location Quotient: 0.78
Technical support associate jobsNear Columbus, OH
How Zippia determines the best states to be a technical support associate
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a technical support associate
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Delaware | $73,763 | $40,000 | 961,939 | 256 |
| 2 | District of Columbia | $63,052 | $34,000 | 693,972 | 480 |
| 3 | New York | $65,912 | $36,000 | 19,849,399 | 2,706 |
| 4 | Connecticut | $70,951 | $39,000 | 3,588,184 | 633 |
| 5 | Virginia | $70,934 | $39,000 | 8,470,020 | 1,584 |
| 6 | Pennsylvania | $54,688 | $30,000 | 12,805,537 | 2,172 |
| 7 | North Carolina | $51,431 | $28,000 | 10,273,419 | 1,851 |
| 8 | Michigan | $45,385 | $25,000 | 9,962,311 | 2,010 |
| 9 | Arkansas | $44,322 | $27,000 | 3,004,279 | 672 |
| 10 | Rhode Island | $59,438 | $33,000 | 1,059,639 | 178 |
| 11 | Nevada | $42,215 | $27,000 | 2,998,039 | 618 |
| 12 | Maryland | $57,983 | $31,000 | 6,052,177 | 1,002 |
| 13 | New Jersey | $59,910 | $33,000 | 9,005,644 | 861 |
| 14 | California | $51,161 | $31,000 | 39,536,653 | 5,483 |
| 15 | South Carolina | $42,831 | $24,000 | 5,024,369 | 1,069 |
| 16 | Illinois | $44,836 | $27,000 | 12,802,023 | 2,359 |
| 17 | Massachusetts | $55,968 | $31,000 | 6,859,819 | 1,151 |
| 18 | Georgia | $45,867 | $26,000 | 10,429,379 | 1,900 |
| 19 | West Virginia | $47,312 | $26,000 | 1,815,857 | 206 |
| 20 | Ohio | $44,991 | $25,000 | 11,658,609 | 1,697 |
| 21 | Vermont | $44,996 | $26,000 | 623,657 | 131 |
| 22 | Maine | $42,017 | $25,000 | 1,335,907 | 257 |
| 23 | Missouri | $39,694 | $25,000 | 6,113,532 | 1,447 |
| 24 | North Dakota | $37,725 | $28,000 | 755,393 | 226 |
| 25 | Alabama | $40,346 | $24,000 | 4,874,747 | 831 |
| 26 | Kentucky | $40,778 | $24,000 | 4,454,189 | 542 |
| 27 | Kansas | $35,175 | $23,000 | 2,913,123 | 825 |
| 28 | New Hampshire | $42,961 | $24,000 | 1,342,795 | 253 |
| 29 | Colorado | $35,715 | $25,000 | 5,607,154 | 1,286 |
| 30 | Louisiana | $36,719 | $21,000 | 4,684,333 | 682 |
| 31 | Texas | $36,550 | $22,000 | 28,304,596 | 4,165 |
| 32 | South Dakota | $31,858 | $23,000 | 869,666 | 295 |
| 33 | Mississippi | $34,931 | $21,000 | 2,984,100 | 538 |
| 34 | Florida | $38,657 | $22,000 | 20,984,400 | 2,817 |
| 35 | New Mexico | $33,180 | $21,000 | 2,088,070 | 553 |
| 36 | Indiana | $38,613 | $22,000 | 6,666,818 | 1,054 |
| 37 | Hawaii | $39,953 | $25,000 | 1,427,538 | 143 |
| 38 | Oregon | $39,981 | $29,000 | 4,142,776 | 535 |
| 39 | Alaska | $28,881 | $24,000 | 739,795 | 231 |
| 40 | Wisconsin | $36,596 | $22,000 | 5,795,483 | 928 |
| 41 | Tennessee | $36,876 | $22,000 | 6,715,984 | 906 |
| 42 | Arizona | $35,223 | $22,000 | 7,016,270 | 919 |
| 43 | Oklahoma | $31,767 | $20,000 | 3,930,864 | 653 |
| 44 | Nebraska | $30,096 | $21,000 | 1,920,076 | 455 |
| 45 | Wyoming | $31,078 | $23,000 | 579,315 | 103 |
| 46 | Utah | $30,979 | $22,000 | 3,101,833 | 583 |
| 47 | Minnesota | $31,520 | $21,000 | 5,576,606 | 1,294 |
| 48 | Montana | $31,161 | $24,000 | 1,050,493 | 173 |
| 49 | Washington | $29,049 | $22,000 | 7,405,743 | 1,354 |
| 50 | Iowa | $31,874 | $21,000 | 3,145,711 | 532 |
| 51 | Idaho | $28,968 | $22,000 | 1,716,943 | 216 |
Highest paying states for technical support associates
| Rank | State | Avg. Technical Support Associate Salary |
|---|---|---|
| 1 | Delaware | $73,763 |
| 2 | District of Columbia | $63,052 |
| 3 | New York | $65,912 |
| 4 | Connecticut | $70,951 |
| 5 | Virginia | $70,934 |
| 6 | Pennsylvania | $54,688 |
| 7 | North Carolina | $51,431 |
| 8 | Michigan | $45,385 |
| 9 | Arkansas | $44,322 |
| 10 | Rhode Island | $59,438 |
| 11 | Nevada | $42,215 |
| 12 | Maryland | $57,983 |
| 13 | New Jersey | $59,910 |
| 14 | California | $51,161 |
| 15 | South Carolina | $42,831 |
| 16 | Illinois | $44,836 |
| 17 | Massachusetts | $55,968 |
| 18 | Georgia | $45,867 |
| 19 | West Virginia | $47,312 |
| 20 | Ohio | $44,991 |
| 21 | Vermont | $44,996 |
| 22 | Maine | $42,017 |
| 23 | Missouri | $39,694 |
| 24 | North Dakota | $37,725 |
| 25 | Alabama | $40,346 |
| 26 | Kentucky | $40,778 |
| 27 | Kansas | $35,175 |
| 28 | New Hampshire | $42,961 |
| 29 | Colorado | $35,715 |
| 30 | Louisiana | $36,719 |
| 31 | Texas | $36,550 |
| 32 | South Dakota | $31,858 |
| 33 | Mississippi | $34,931 |
| 34 | Florida | $38,657 |
| 35 | New Mexico | $33,180 |
| 36 | Indiana | $38,613 |
| 37 | Hawaii | $39,953 |
| 38 | Oregon | $39,981 |
| 39 | Alaska | $28,881 |
| 40 | Wisconsin | $36,596 |
| 41 | Tennessee | $36,876 |
| 42 | Arizona | $35,223 |
| 43 | Oklahoma | $31,767 |
| 44 | Nebraska | $30,096 |
| 45 | Wyoming | $31,078 |
| 46 | Utah | $30,979 |
| 47 | Minnesota | $31,520 |
| 48 | Montana | $31,161 |
| 49 | Washington | $29,049 |
| 50 | Iowa | $31,874 |
| 51 | Idaho | $28,968 |
Expert opinions on the best states for technical support associates
Are there any particularly good places in the United States for technical support associates to find work opportunities?
Kathleen Riley
Professor, American University
My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
Technical support associate best states FAQs
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Updated January 8, 2025