Technical support associate demographics and statistics in the US
Technical support associate demographics research summary. Zippia estimates technical support associate demographics and statistics in the United States by using a database of 30 million profiles. Our technical support associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about technical support associates after extensive research and analysis:
- There are over 376,140 technical support associates currently employed in the United States.
- 31.6% of all technical support associates are women, while 68.4% are men.
- The average technical support associate age is 42 years old.
- The most common ethnicity of technical support associates is White (54.3%), followed by Asian (14.6%), Hispanic or Latino (14.6%) and Black or African American (10.8%).
- Technical support associates are most in-demand in Lebanon, NH.
- Norwalk, CT pays an annual average wage of $72,434, the highest in the US.
- In 2022, women technical support associates earned 96% of what men earned.
- Delaware is the best state for technical support associates to live.
- Technical support associates are 43% more likely to work at private companies in comparison to public companies.
On this page
Technical support associate demographics by:
Technical support associate gender statistics
31.6% of technical support associates are women and 68.4% of technical support associates are men.
- Male, 68.4%
- Female, 31.6%
Technical support associate gender ratio
| Gender | Percentages |
|---|---|
| Male | 68.4% |
| Female | 31.6% |
Technical support associate gender pay gap
Women earn 96¢ for every $1 earned by men
Male income
$45,969
Female income
$44,071
Technical support associate gender ratio over time
This data breaks down the percentage of men and women in technical support associate positions over time. Currently, 31.6% of technical support associates are female.
Technical support associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 62.52% | 37.48% |
| 2011 | 63.65% | 36.35% |
| 2012 | 65.30% | 34.70% |
| 2013 | 65.90% | 34.10% |
| 2014 | 66.34% | 33.66% |
| 2015 | 68.38% | 31.62% |
| 2016 | 68.53% | 31.47% |
| 2017 | 68.43% | 31.57% |
| 2018 | 69.26% | 30.74% |
| 2019 | 67.76% | 32.24% |
| 2020 | 68.34% | 31.66% |
| 2021 | 68.40% | 31.60% |
Technical support associate related jobs gender ratio
We compared technical support associates with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Technical Support Associate | 68% | 32% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Technical support associate demographics by race
The most common ethnicity among technical support associates is White, which makes up 54.3% of all technical support associates. Comparatively, 14.6% of technical support associates are Asian and 14.6% of technical support associates are Hispanic or Latino.
- White, 54.3%
- Hispanic or Latino, 14.6%
- Asian, 14.6%
- Black or African American, 10.8%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.4%
Technical support associate race
| Technical support associate race | Percentages |
|---|---|
| White | 54.3% |
| Hispanic or Latino | 14.6% |
| Asian | 14.6% |
| Black or African American | 10.8% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.4% |
Technical support associate race and ethnicity over time
See how technical support associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Technical support associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.92% | 11.28% | 11.20% | 11.59% |
| 2011 | 63.63% | 11.37% | 11.34% | 11.09% |
| 2012 | 62.36% | 11.61% | 11.59% | 11.73% |
| 2013 | 61.29% | 10.85% | 12.40% | 12.11% |
| 2014 | 61.00% | 11.06% | 12.05% | 12.82% |
| 2015 | 60.91% | 10.53% | 13.23% | 12.71% |
| 2016 | 60.70% | 10.49% | 13.20% | 12.60% |
| 2017 | 59.92% | 10.16% | 13.66% | 13.00% |
| 2018 | 60.03% | 10.11% | 13.75% | 12.74% |
| 2019 | 58.22% | 10.03% | 14.45% | 13.86% |
| 2020 | 56.18% | 10.61% | 14.23% | 14.03% |
| 2021 | 54.32% | 10.84% | 14.60% | 14.56% |
Technical support associate wage gap by race
| Ethnicity | Salary |
|---|---|
| Unknown | $43,959 |
| White | $45,290 |
| Black or African American | $42,867 |
| Asian | $54,407 |
| Hispanic or Latino | $44,210 |
Average technical support associate age
See how the average age of technical support associates varies based on ethnicity and gender.
Male
Female
Technical support associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Technical support associate age breakdown
The average age of technical support associates is 40+ years years old, representing 56% of the technical support associate population.
Technical support associate age breakdown
| Technical Support Associate Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Technical support associate educational attainment
- Bachelor's, 54%
- Associate, 24%
- High School Diploma, 9%
- Master's, 8%
- Other Degrees, 5%
Technical support associates by degree level
| Technical support associate degree | Percentages |
|---|---|
| Bachelor's | 54% |
| Associate | 24% |
| High School Diploma | 9% |
| Master's | 8% |
| Other Degrees | 5% |
Technical support associate jobs you might like
Technical support associate wage gap by degree level
| Education | Salary |
|---|---|
| Master's Degree | $59,711 |
| High School Diploma or Less | $38,996 |
| Bachelor's Degree | $47,045 |
| Doctorate Degree | $55,174 |
| Some College/ Associate Degree | $40,458 |
Technical support associate employment statistics
Most technical support associates work for a private in the technology industry.
Company size where technical support associates work
Below, you can see the size of companies where technical support associates work.
Technical support associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 6% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 42% |
Technical support associate jobs by company type
Employees with the technical support associate job title have their preferences when it comes to working for a company. For instance, most technical support associates prefer to work at private companies over public companies.
Technical support associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 13% |
| Public | 42% |
| Private | 43% |
| Government | 2% |
Technical support associate jobs by industry
The most common industries for technical support associates are technology, professional and education.
Technical support associate industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 18% |
| Technology | 17% |
| Professional | 10% |
| Education | 10% |
| Finance | 7% |
| Health Care | 6% |
| Telecommunication | 5% |
| Retail | 5% |
| Manufacturing | 3% |
| Media | 2% |
| Start-up | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Hospitality | 1% |
| Transportation | 1% |
| Government | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Energy | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Technical support associate turnover and employment statistics
Technical support associate unemployment rate over time
The unemployment rate for technical support associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Technical support associate unemployment rate by year
| Year | Technical support associate unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average technical support associate tenure
The average technical support associate stays at their job for 1-2 years, based on the 2,287 technical support associates resumes in Zippia's database.
Technical support associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 33% |
| 1-2 years | 33% |
| 3-4 years | 12% |
| 5-7 years | 12% |
| 8-10 years | 4% |
| 11+ years | 5% |
Technical support associate LGBT ratio compared to similar jobs
Review the percent of technical support associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Fico Consultant | 8.42% | 25,683 |
| Business Intelligence Developer | 8.46% | 137,941 |
| Information Assurance | 8.59% | 83,994 |
| Pacs Administrator | 9.03% | 55,305 |
| Performance Test Engineer | 10.54% | 44,502 |
| Technical Support Associate | 10.88% | - |
Similar technical support associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Telecom Analyst | 7.31% | 1,035 |
| Fico Consultant | 8.42% | 25,683 |
| Business Intelligence Developer | 8.46% | 137,941 |
| Information Assurance | 8.59% | 83,994 |
| Pacs Administrator | 9.03% | 55,305 |
| Performance Test Engineer | 10.54% | 44,502 |
Foreign languages spoken by technical support associates
The most common foreign language among technical support associates is Spanish at 50.7%. The second-most popular foreign language spoken is Hindi at 9.3% and French is the third-most popular at 5.3%.
- Spanish, 50.7%
- Hindi, 9.3%
- French, 5.3%
- Portuguese, 4.0%
- Chinese, 2.7%
- Other, 28.0%
Technical support associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 50.7% |
| Hindi | 9.3% |
| French | 5.3% |
| Portuguese | 4.0% |
| Chinese | 2.7% |
| Other | 28.0% |
