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Technical Support Associate Entry Level jobs

- 204 Jobs
  • Intern - IT Help Desk Assistant

    Decision Technologies 3.7company rating

    Washington, DC

    Join a dynamic company, Decision Technologies, Inc., that stands out in technical support services and engineering consultancy. With our extensive experience in developing RF Systems and Missile Sensors, production transition, quality and reliability assessment, test and evaluation, and logistics support, we are uniquely positioned to meet the needs of our customers. Be part of our experienced team that provides exceptional support and leadership in our core competencies. Decision Technologies is thrilled to offer summer internships to qualified candidates, providing an opportunity to contribute to impactful programs and projects that align with our company's mission. Position Description: We are looking for a motivated and enthusiastic Summer Intern to join our company for the Summer of 2025 (May-August). As an intern, you will work as an IT Help Desk Assistant. Responsibilities and Duties: Generate Documentation on standard operational functions, email setup, database management, and system configuration. Conduct a complete inventory of the on-site materials (includes drafting a diagram of the LAN Room for each Facility) Complete the inventory of ALL Assets (based on ATS Reports and Dell Purchase Orders) Develop SOP for the following activities: Decision Device (Laptop) configuration procedures (Both Current and after M365 Migration) New User Profile Update procedures (change PW/log in to M365, etc.) Mobile Device Configuration Procedures by the User Work on standardized wording to describe issues that ATS needs to address - will flow to any MSP/MSSP: Common Problems: Outlook is not responding A program is no longer installed Printers not accessible Need DUO Server updated for User X with telephone number Required Qualifications and Skills: Currently enrolled in or recently graduated from a relevant degree or program at a university or college Strong interest in industry/field and a desire to learn and grow professionally Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organizational skills and attention to detail Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or other relevant software or tools Desired Qualifications: Previous internship or work experience Ability to handle multiple tasks and meet deadlines in a fast-paced environment. Travel Requirements: N/A Compensation: Compensation at Decision Technologies, Inc. is determined by various factors, including, but not limited to, location, the individual's particular combination of education, knowledge, skills, competencies, and experience, contract-specific affordability, and organizational requirements. Decision Technologies, Inc. is an equal employment opportunity/affirmative action employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. RequiredPreferredJob Industries Other
    $34k-45k yearly est. 2d ago
  • Cyber SE Technical Specialist

    Waypoint Human Capital 4.1company rating

    Chantilly, VA

    Waypoint's client is seeking a Cyber Systems Engineer Senior Technical Specialist - Project Engineer. The program provides Systems Engineering and Technical Assistance (SETA) support in the areas of Cyber Security and Management to improve the Information Assurance (IA) posture of a National customer. The contracts support functions are: IA Management, Federal Information Security Management Act (FISMA) coordination and reporting, Risk Management Framework (RMF) application, IA compliance measurements and metrics, Assessment and Authorization (A&A), Vulnerability Management, and Cyber Defense support. Responsibilities: The Cyber Systems Engineer provides support to the customer in the area of Cyber Security. Daily Tasks include, but are not limited to: Working with other Front Office (FO) SETAs, provide Director and Deputy Director-level support to a Group FO that consists of 5 divisions Working with Division-level SETAs, ensure briefings and other deliverables are high-quality and constructed with the final audience in mind Produce high-quality papers, presentations, recommendations, and findings for senior US government intelligence and operations officials Review, assess and produce Technical reports on CDRL items delivered by the Cyber Security Services contractors Provide assessments to the customer on the cybersecurity contractor's program performance. Develop, maintain, and deliver acquisition artifacts to assist the customer in assessing contractor's performance Assist in the development of execution reviews, acquisition roadmaps and transition plans Develop briefings and artifacts for acquisition Readiness Reviews Provide technical recaps of customer meetings with cyber security contractors Inform government leads on status and progress of all projects Work with government and contractor leads to address various systems engineering, system integration, and project management issues across projects Analyze user needs, concept of operations, and high-level systems architectures to develop system requirements. Assist project managers in developing program documentation (TTOs, Statements of Work (SOWs), Program Management Plans (PMPs), Risk Management Plans, program schedules, and Acquisition Strategies), creating program schedules, tracking program status, evaluating operational and technical alternatives, performing risk assessment and managing integrated project teams Advise in the production and tailoring of government financial execution reports and program acquisition documentation and ensure affordable, supportable and effective program requirements are specified to meet mission needs. Provide support to GPMs to assure execution within the cost, schedule, and performance baselines. Utilize program management tools (e.g., Plan-It, MS Excel) to assist GPM with planning, documenting, executing, and reporting of all program details (e.g., spend plans), for both current year (FY) and out-years (FYDP) Provide technical input for the development of acquisition documentation for review and approval by the customer to include: Requests for Contract Action (RCA) packages, RFPs for Engineering Change Proposals (ECPs), and proposal analysis to support negotiation and award activities. Assist in the development, review, and update of acquisition documents to ensure guidance for acquisitions are adequate and current. Assess contractor performance using evaluation criteria and technical performance measures Participate in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements Assist in the development of technical requirements Analyze policies and procedures against Federal laws and regulations and provides recommendations for closing gaps Develop strategies to comply with privacy and risk management requirements. Facilitate the organization's Engineering Review Board and ensure its technical content (hosted on Confluence) is kept up to date. Working knowledge of the Zero Trust Architecture (ZTA) principles and how they can be applied to improve the organizational cyber security posture. Baseline understanding of government procurement and logistics processes as it pertains to the acquisition of IT services, hardware, and software. Requirements: 12 to 15 years with BS or 10 to 3 years with MS or 8 to 10 years with PhD. Must possess and be able to maintain a TS/SCI with Poly Able to support customer's core hours (0900-1500; Mon - Fri) An 8570/8140 IA Certification Excellent communications skills - Verbal and Non-Verbal Experience supporting project management and acquisitions Experience with customer's Cybersecurity Processes and tools/capabilities Experience in requirements analysis Strong attention to detail Ability to work in a team environment Hands-on working knowledge of Excel and other database applications Excellent oral and written communications skills Ability to support Group Level GPOCs Desired: Self-starter requiring limited direction and supervision Bachelors of Science Degree in Science, Technology, Engineering or Mathematics (STEM) or an advanced IA certification (i.e. CISSP or CASP) Experience briefing senior customer personnel Ability to organize and prioritize numerous customer requests in a fast-paced deadline driven environment Familiarity with the RMF process Experience supporting IC or DoD in the Cyber Security Domain Working knowledge of Microsoft tools; Outlook, Excel, PowerPoint, SharePoint
    $75k-108k yearly est. 15d ago
  • Desktop Support in Sterling, Virginia

    Virtual Service Operations

    Sterling, VA

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Sterling, Virginia. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: + Provide Workstation Software Break Fix support + IMAC - PC Install, Moves, Adds and Changes + Image Loads + Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: + Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires + Knowledge of PC Imaging + Experience with change management and incident management + Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: + Certified Dell Technician + Expertise in Inventory Control Requirements + Must be within driving distance of Sterling, Virginia, and willing to work onsite + Please note that pursuant to a government contract, this specific position requires U.S. citizenship status + Must be able to lift up to 40 lbs + Must be able to stand or walk for extended periods of time + Must be able to walk up and down stairs or ramps + Must be able to kneel and work under desks or in confined spaces What is Important to Us: + You are an excellent communicator in writing and speaking. + You have the ability to work independently but also value teamwork. + Your problem-solving skills are excellent. + You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. + You seek a community of virtue-centered co-workers and clients. What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at*************************** Salary Description $17.00/hr - $25.00/hr
    $17-25 hourly 47d ago
  • CAC & DEERS Technical Support

    Prosidian Consulting

    Arlington, VA

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description The purpose of this position, within Human Capital Management, will be to perform a very wide range of support functions within a government agency who acts as the executive agent for all 54 States and Territories. The purpose of this contract is to provide the necessary level of professional, technical, organizational, and business improvement and support services required to facilitate the overall objectives of the agency. This individual must be diligent, organized, and hold themselves to a high standard of professionalism while performing their work. Scope/Specifics: Location: Arlington, Virginia Employment type & Duration: Contractor / 1 yr + 4 optional yrs Security Clearance: Secret Required Qualifications The perfect candidate will have previous working knowledge on military programs such as Defense Enrollment Eligibility Reporting System (DEERS & RAPIDS), OER (Officer Evaluation Report), Full Time Support Management Control System (FTSMCS), Electronic Military Personnel Office (eMILPO), and Interactive Personnel Electronic Records Management System (iPERMS). The Contractor shall issue Common Access Cards (CAC) for all necessary personnel and family which supports all populations in the Military District of Washington region to include; active, reserve, retired, contractor, civilian. They will also issue DA 1172 (DEERs enrollment application) to all qualified applicants. This position will be expected to input and update site information (change in hours/days of operation, changes to walk-in versus appointment only criteria, etc) on the Real Automated Personnel Identification System (RAPIDS) Appointment Scheduler website. Monthly reports will be prepared and presented by this contractor as well as running Overdue Officer Evaluation Reports (OER) reporting program Provide In & Out Processing checklists and support for all necessary members Maintain & Manage customer service front desk Maintain and Manage programs to include but not limited to Personnel Asset Inventory (PAI), New Employee Orientation (NEO), and Pre-Mobilization Program Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our growing list of benefits currently include the following for Full Time Employees: • Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. Group Health Insurance Benefits: • Medical: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. • Dental: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. • Vision: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. • Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. • Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. • Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. • Leverage-able Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, gain experience, and contribute to Thought Leadership while you build a basket of marketable experiences. • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. • Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. • Supplemental Life/Accidental Death and Dismemberment Insurance : If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - The Best Way To Apply • ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. • ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. • Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO **********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
    $43k-75k yearly est. Easy Apply 60d+ ago
  • Junior Oracle Technical Support

    Savantage Solutions 4.2company rating

    Rockville, MD

    We are seeking a dedicated Junior Technical Support Specialist to join our Oracle Technology support team. In this role, you will provide critical support for Oracle APEX applications in a production environment, ensuring system stability and optimal performance for our clients. Key Responsibilities: Provide expert guidance and support for implementing and troubleshooting Oracle APEX features. Assist in building and maintaining complex APEX applications to efficiently track data, processes, and interfaces. Contribute to the design and maintenance of database schemas, stored procedures, and functions, ensuring the overall health and performance of data sources. Review requirements documentation for accuracy and feasibility, providing support in identifying and rectifying errors during system testing. Facilitate application and database support throughout the Agile lifecycle, collaborating with developers and stakeholders to address issues effectively. Communicate technical concepts clearly to non-technical audiences while translating functional needs into technical solutions. Actively participate in team meetings, Agile ceremonies, and project coordination activities. Required Qualifications: At least 1 year of experience using Oracle APEX, particularly versions 17.x-23.x, and Oracle Database versions 11g-21c. At least 1 year of experience in Oracle programming and software development within Agile or SDLC processes. Experience with SQL and PL/SQL, including procedures, functions, packages, cursors, triggers, collections, and performance tuning. Strong skills in APEX analysis, design, development, testing, implementation, and maintenance of forms, interactive reports, grids, dashboards, and report generation. Familiarity with APEX security, authentication, and authorization mechanisms. Desired Skills and Experience: Experience with API data pipeline development (RESTful and non-RESTful). Hands-on experience with Oracle Forms. Knowledge of legacy software migrations, system upgrades, and ongoing maintenance. Understanding of relational database design principles. Familiarity with cloud platforms like Amazon Web Services (AWS) or Microsoft Azure. Experience with version control systems, primarily Git and GitHub. Strong communication skills and the ability to work collaboratively as a self-motivated team member. Compensation $80k - $125k (based on the National Capital Region) The pay range for this job level at Savantage Solutions serves as a general guideline and is not a guarantee of compensation or salary. Factors considered when extending an offer include but are not limited to, job responsibilities, education, experience, knowledge, skills, certifications, seniority, performance, and alignment with market data. This salary range is based on the National Capital Region and reflects our good faith estimate for this role at the time of posting. Actual compensation may vary based on geographic region or market conditions, and we may ultimately pay more or less than the stated range. We are committed to providing competitive compensation and encouraging candidates from all locations to apply. Corporate Summary: Savantage Solutions provides a wide range of consulting, systems integration, and financial and project management support to federal and DoD agencies. For over two decades, Savantage Solutions has partnered with organizations in both the public and private sectors to achieve innovative solutions for customers' challenges. Savantage Solutions is a woman-owned company that values diversity, initiative, and a commitment to learning and growing. Our philosophy is that diversity is an asset to any industry or organization, and that innovation is only nurtured in an environment that embraces creativity and open minds. We thrive on the ideas and perspectives generated by a diverse workforce. Savantage Solutions is an Equal Opportunity/Affirmative Action Employer
    $80k-125k yearly 60d+ ago
  • Junior Helpdesk Support

    Ryde Technologies

    Winchester, VA

    We are seeking a Junior Helpdesk Specialist to support our client in Winchester, VA . Please see below for the details and desired qualifications; SUMMARY This position performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work of a professional level using standard techniques, concepts and procedures. Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems. POSITION REQUIREMENTS Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures. Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software. Analyze and assess customer service requests and provide prompt technical solutions. Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products. Prepare progress/status reports and submit to team leads as required. Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner. Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, or in person. Prepare equipment for reuse or surplus of property actions. Provide technical support for customers assigned to remote locations as required. Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals. Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations. Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. EXPERIENCE/EDUCATION Required: - High school diploma. - Minimum one-year experience working with IT equipment. Preferred: - IT Certifications applicable to desktop and mobile computer support - Experience providing excellent customer service TS clearance required. EEO Compliance: Ryde Technologies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde Technologies will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
    $41k-64k yearly est. 60d+ ago
  • Desktop Support in Sterling, Virginia

    Desktop & Depot Support

    Sterling, VA

    Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Sterling, Virginia. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: Certified Dell Technician Expertise in Inventory Control Requirements Must be within driving distance of Sterling, Virginia, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $25.00/hr
    $17-25 hourly 45d ago
  • Junior Helpdesk Support Services Specialist

    Chenega MIOS

    Fort Belvoir, VA

    Ft. Belvoir, VA C-CHR-24-047 The Junior Helpdesk Support Services Specialist will provide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties and Responsibilities: Perform critical hardware and software updates to meet Army and DoD security requirements. Troubleshoot end users' enterprise email system configurations. Respond to all customer trouble requests and the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. Resolve customer issues using automated remote-control software or other remote tools where possible. Provide support to individuals at user's workstations and docking stations with direct hands-on troubleshooting and repair services for both hardware and software issues. Install, configure, upgrade, remove, and troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current Office suite applications, and any other authorized desktop applications and peripheral equipment. Perform general preventative maintenance tasks on computers, laptops, tablets, printers, MFDs, and any other authorized peripheral equipment unless prohibited by existing customer warranties. Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops that have authorized access to the network. Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the scope of the computers, laptops, printers, and any other authorized peripherals. Comply with configuration management guidance on user systems as the environment changes. Provide Technical Support Services in accordance with the AITP Primary Service Category (PSC) numbering scheme. These Services are specifically designated as "Baseline" in the AITP Services List. Provide Web Support Services, Web Host, Website, Web Application, Web Development, and Web Maintenance as baseline AITP services. Analyze and improve the current capabilities of existing backup systems and off-site storage sites on an ongoing basis. Provide technical support for the backup systems and components. Provide technical support in the areas of internet, intranet, portal, and web collaboration access in the areas of systems administration. Web access shall be established via military NIPRNET connectivity. T Follow Army directives in developing and deploying single sign-on technology utilizing the CAC card Single Sign-on. Maintain and operate the classified and unclassified data center which houses the server farm. Provide support in the planning, design, and preparation through the actual relocation of servers to an alternative data center site if a move is mandated by the government. Design and operate SANs and Enterprise Backup Systems from within the Data Center. Respond to and resolve any failure or critical systems or components in the data center within two (2) hours during the normal duty day. Participate in phases of a technical solution, including analysis, evaluation, and integration into the existing infrastructure. Apply higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solutions; provide technical expertise in system design and development. Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of specific server functions/configurations to ensure reliability. Critical systems are subject to change but generally will include the following servers: DHCP, File (SAN), Print, Back-Up, and Web. Provide systems administration, with a primary focus on server virtualization. Utilize ESX VMware in load/capacity analysis, trend monitoring, resource utilization, systems analysis, automated systems design, system development cycles and concepts, and information processing standards and methods to identify operational/processing problems, evaluate alternative approaches, adapt precedents and procedures, and plan and implement or recommend resolution. Install security patches in accordance with (IAW) configuration management policies for all servers assigned. Apply systems design, development, installation, operations, and maintenance concepts, methods, and procedures according to the Security Technical Implementation Guides (STIGs). Provide support and must have coverage from 0600 to 1800 hours Monday through Friday and must be available on an on-call basis to provide immediate assistance in the event of a system failure or other demands as required. Provide support in the area of accounts creation as needed and as determined by a government representative overseeing the Server Team. Cross-training is required in all NEC functionalities. Other duties as assigned. Minimum Qualifications: Bachelor's degree in a related field and 1+ years of relevant experience. A combination of experience and training may be used in lieu of a degree. Possess Baseline and Full Computing Environment Certifications for IAT-I IAW DoD 8570.01-M and BBP 05-PR-M-0002. Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. Secret clearance Tier 5 investigation required.
    $37k-54k yearly est. 60d+ ago
  • Support Technician

    Daveandbusters

    Gaithersburg, MD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $17.15 - $20.15 per hour Salary Range: 17.15 - 20.15 We are an equal opportunity employer and participate in E-Verify in states where required.
    $17.2-20.2 hourly 3d ago
  • IT Internship

    Washington Commanders

    Ashburn, VA

    The Washington Commanders are looking for 2025 Seasonal Interns to join the IT team. The Washington Commanders are a professional American football team located in the Washington, D.C. metropolitan area. The team belongs to the East Division of the National Football Conference in the National Football League. The team's home stadium is FedExField in Landover, Maryland. Its headquarters and training facility is the OrthoVirginia Training Center at Commanders Park in Ashburn, Virginia. Washington has played more than 1,000 games since 1932 and has won five NFL Championships (two pre-merger, and three Super Bowls). The franchise has captured 15 NFL divisional titles and five NFL conference championships. PRIMARY RESPONSIBILITIES Work with Technology staff to field basic trouble tickets and service requests Assist with support of phone system, telephones, and cell phones Distribute new PC's and laptops as part of annual computer refresh program Plan, design and implement special projects at the direction of IT Staff Assist in improving the efficiency of the Washington Football Team IT organization Prepare documentation related to IT policies and procedures REQUIREMENTS: Candidate must be pursuing a degree or be up to 1-year post-grad. Familiarity with computers; experience with Microsoft Office suite of applications, especially Word, Excel, and Microsoft Edge Strong interpersonal skills and a desire to work with people Analytical, structured approach to problem solving Detail oriented, organized Strong writing skills and a desire to diligently document common processes and procedures Committed to going “above and beyond” to serve the customer Ability to lift 50 lbs. and handle physically challenging tasks Desire to gain experience as a computer service professional in a demanding yet highly rewarding industry Ability to work in a fast-paced environment, while managing multiple projects/priorities Provide assistance with IT projects as needed Availability to work during standard support hours (M-F, 7:00 AM to 10:00 PM) along with occasional after-hours and weekend support Other duties as assigned Ability to commute to the OrthoVirginia Training Center at Commanders Park located in Ashburn, VA, and FedExField located in Landover, MD We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $28k-40k yearly est. 29d ago
  • IT Support Specialist Intern (Summer 2025)

    Ntrepid

    Herndon, VA

    At Ntrepid, we are a mission-driven provider of managed attribution technologies, specifically designed to support the national security community's operations in the most demanding online environments. We are seeking a IT Support Specialist Intern for the Business Services and Support (BSS) team for the summer of 2025. The ideal candidate will have a solid understanding of IT fundamentals and a healthy appetite for learning all the skills required to provide IT support in a small-to-medium-sized company. Our internship will provide you with mentoring and hands-on training from senior team members and subject-matter experts. If you are looking for an opportunity to build a diverse IT skillset and gain real world experience in the industry, this is a rare opportunity that you won't find anywhere else. This internship is based out of our Herndon, Virginia office with a flexible hybrid work schedule. Responsibilities Provide in-person and remote customer support to Ntrepid employees. Troubleshoot hardware and software issues on MacOS, Microsoft Windows, and mobile devices. Deploy system and enterprise software with mobile device management tools. Administer Office365 and Atlassian product suites. Facilitate equipment repair with external vendors. Assist engineers with server and network administration. Manage IT assets using ITIL best practices and a CMDB. Monitor ticket queues and ensure our customers receive prompt responses, escalations, and resolutions. Qualifications U.S. Citizenship required. Pursuing (or recently completed) a degree and interest in Information Technology. Capacity to learn IT skills quickly and apply them in a fast-paced environment. Familiarity with ticketing systems such as Remedy or ServiceNow. Strong communication skills with the ability to be a liaison between technical and non-technical personnel. Basic understanding of TCP/IP and computer networking. Experience with service desk or customer service operations. Computer proficiency with Apple (Mac, iPhone, iPad), PC and/or Android devices. Ability to maintain a positive attitude and work ethic to deliver on-time and above standard customer service.
    $28k-40k yearly est. 10d ago
  • IT Support Specialist Intern (Summer 2025)

    Job Listingsntrepid

    Herndon, VA

    At Ntrepid, we are a mission-driven provider of managed attribution technologies, specifically designed to support the national security community's operations in the most demanding online environments. We are seeking a IT Support Specialist Intern for the Business Services and Support (BSS) team for the summer of 2025. The ideal candidate will have a solid understanding of IT fundamentals and a healthy appetite for learning all the skills required to provide IT support in a small-to-medium-sized company. Our internship will provide you with mentoring and hands-on training from senior team members and subject-matter experts. If you are looking for an opportunity to build a diverse IT skillset and gain real world experience in the industry, this is a rare opportunity that you won't find anywhere else. This internship is based out of our Herndon, Virginia office with a flexible hybrid work schedule. Responsibilities Provide in-person and remote customer support to Ntrepid employees. Troubleshoot hardware and software issues on MacOS, Microsoft Windows, and mobile devices. Deploy system and enterprise software with mobile device management tools. Administer Office365 and Atlassian product suites. Facilitate equipment repair with external vendors. Assist engineers with server and network administration. Manage IT assets using ITIL best practices and a CMDB. Monitor ticket queues and ensure our customers receive prompt responses, escalations, and resolutions. Qualifications U.S. Citizenship required. Pursuing (or recently completed) a degree and interest in Information Technology. Capacity to learn IT skills quickly and apply them in a fast-paced environment. Familiarity with ticketing systems such as Remedy or ServiceNow. Strong communication skills with the ability to be a liaison between technical and non-technical personnel. Basic understanding of TCP/IP and computer networking. Experience with service desk or customer service operations. Computer proficiency with Apple (Mac, iPhone, iPad), PC and/or Android devices. Ability to maintain a positive attitude and work ethic to deliver on-time and above standard customer service.
    $28k-40k yearly est. 9d ago
  • Information Technology Intern - HUBZone Residency (REQUIRED)

    Nexthreat

    Reston, VA

    HUBZone Residency (REQUIRED). You may determine if an address or a particular area is designated as a HUBZone by using the HUBZone Maps. NexThreat LLC is seeking a highly motivated Information Technology Intern to join our team through the HUBZone Internship Program for Government Contractors. The Information Technology Intern will have the opportunity to work on various IT projects, including infrastructure management, system administration, and network security. The ideal candidate is a quick learner, team player, and has a strong interest in pursuing a career in the IT field. Key Responsibilities: - Support the maintenance and administration of IT infrastructure, including servers, networks, and security systems. - Assist in troubleshooting and resolving technical issues related to hardware, software, and network connectivity. - Collaborate with cross-functional teams to implement and configure new software applications and hardware systems. - Contribute to the development and documentation of IT policies, procedures, and best practices. - Monitor system performance and provide recommendations for improvements to ensure optimal performance and reliability. Qualifications and Skills: - HUBZone Residency (REQUIRED) Your primary work location and address must be in an area designated as a Historically Underutilized Business Zone (HUBZone). - Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field. - Knowledge of computer hardware, software, and network systems. - Strong analytical, problem-solving, and critical thinking skills. - Excellent written and verbal communication skills. - Ability to work independently and collaboratively in a fast-paced, dynamic environment. - Familiarity with common IT tools, such as operating systems, programming languages, and cybersecurity measures.
    $28k-40k yearly est. 60d+ ago
  • Information Technology Intern

    EYA

    Bethesda, MD

    EYA, an award-winning residential builder/developer, is looking for a tech-savvy and motivated Information Technology Intern to join our Bethesda, MD main office for Summer 2025! Are you someone who thrives in a fast-paced tech environment and loves problem-solving? Do you have a knack for navigating applications, computers, and programs? If so, this hands-on internship is the perfect opportunity to gain real-world IT experience while contributing to meaningful projects in our Technology Operations department! 🎯 What You'll Do: ✅ IT Support & Troubleshooting - Assist with internal tools, systems, and IT equipment ✅ Tech Research & Innovation - Help explore and recommend new technologies for efficiency ✅ Project Coordination - Support project tracking and communication with stakeholders ✅ Onboarding Support - Assist in new hire IT setup and equipment ordering ✅ Data & Analytics - Contribute to Power BI development, data entry, validation, and testing ✅ Inventory & Organization - Maintain IT room organization and equipment inventory ✅ Cross-Team Collaboration - Provide tech support to various departments on project-based work What We're Looking For: 🔹 Current student pursuing a Bachelor's degree in IT, Computer Science, or a related field 🔹 Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) 🔹 Familiar with network & system security principles 🔹 Strong problem-solving & troubleshooting skills - You love fixing tech issues! 🔹 Great communicator - Both written & verbal skills are a must! 🔹 Team player - Strong interpersonal & relationship-building skills 🔹 Bonus: Experience in IT Project Management, Infrastructure, Data Analytics, or Visualization 🌍 Located in the DMV area? Even better! Why Join EYA? 🏆 Work with an award-winning real estate developer known for innovation 💡 Hands-on experience in a real-world IT setting 📈 Develop valuable technical & problem-solving skills 🤝 Collaborate with a dynamic & supportive team 📍 Prime Bethesda, MD location General information: Internship Duration: May - August Work Schedule: Hybrid format In-person: Tuesday - Thursday at our main office in Bethesda, MD Remote: Monday & Friday If you're ready to take your IT career to the next level and gain invaluable hands-on experience, we want to hear from you! 🎯
    $29k-41k yearly est. 2d ago
  • KIP Summer 2025 - Training and Education Intern - Atlas Network

    Stand Together 3.3company rating

    Arlington, VA

    The Koch Internship Program (KIP) is a paid, 10-week experiential learning program run by Stand Together Fellowships that offers meaningful work experience at non-profits all over the country tackling some of our nation's most pressing challenges. Throughout your internship with a partner organization, Stand Together Fellowships hosts virtual professional development sessions every Thursday from 1-5 pm ET, wherein you will be mentored by seasoned professionals as you craft a capstone project on the topic that matters most to you. Interns will receive either a $5,500 or $3,300 stipend from Stand Together Fellowships depending on whether they are participating full-time (40 hours/week) or part-time (28 hours/week). Successful candidates will interview with both our non-profit partner organizations and Stand Together Fellowships staff, so we strongly encourage you to apply in advance! Atlas Network increases global prosperity by strengthening a network of independent partner organizations that promote individual freedom and are committed to identifying and removing barriers to human flourishing. The Atlas Network vision is of a free, prosperous, and peaceful world where the principles of individual liberty, property rights, limited government, and free markets are secured by the rule of law. Atlas Network cultivates a network of partners that share this vision. To accelerate the pace of achievement by our partners in their local communities, Atlas Network's unique Coach, Compete, Celebrate!™ strategic model inspires our partners to improve performance and achieve extraordinary outcomes. You can learn more about us by visiting our website! Our impact Around the world, Atlas Network partners are achieving reforms that remove barriers to opportunity and prosperity that previously held people back from improving their lives and bettering their communities. The liberating effects of our most successful grantees are showcased in these stories of impact. You can read those impact stories here. Atlas Network's Training team is looking for an individual who is eager to learn more about training non profit organizations, working with think tanks around the world, and wants to develop their skills in a professional environment. The Training intern will support the team for both our in-person and online workshops. Atlas Network is a non-profit that supports free market organizations (think tanks) and individuals across the globe with the potential to champion our vision of a free, prosperous, and peaceful society. Duties can include, but are not limited to:Providing support for online course development and maintenance Providing logistical support for regional trainings Conducting data analysis from program feedback using SurveyMonkey, Docebo, and Salesforce Creating videos and graphics for training materials Assisting with event planning and logistics Communicating with training participants about program details Preferred:Experience with Canva Experience with Excel Experience with Salesforce Stand Together Fellowships believes that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. Our admissions office treats all program participants and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
    $35k-41k yearly est. 10d ago
  • Student Intern - IT Service Desk

    WSSC Water

    Laurel, MD

    The IT Service Desk Student Intern will provide first-level technical support to end-users, troubleshoot common IT issues, and assist in maintaining a positive user experience. This role offers a valuable opportunity to gain hands-on experience in a dynamic IT environment and develop essential technical and interpersonal skills. Essential Functions First-Level Technical Support: Receive and log incoming support requests via phone, email, and ticketing system. Troubleshoot and resolve common IT issues, such as password resets, software installation, and hardware malfunctions. Provide clear and concise explanations of technical issues to end-users. Document incident resolution steps and knowledge base articles. IT Asset Management: Assist in maintaining an accurate inventory of IT assets, including hardware and software. Track and manage the lifecycle of IT equipment. Project Assistance: Participate in IT projects as assigned, such as software deployments, hardware upgrades, and system migrations. Assist in testing and validating new IT solutions. Knowledge Base Maintenance: Contribute to the development and maintenance of the IT knowledge base. Create and update documentation on common issues and solutions. Other Duties as Assigned: Perform other duties as assigned by the IT Service Desk Manager. Work Schedule 8:30AM to 5:30PM
    $29k-41k yearly est. 22d ago
  • Level 1 Technician - Data Center - Secret Clearance

    RCJ Consulting

    Washington, DC

    Level 1 Technician Clearance: Active Secret Shift: Day/ Night Shift HST The Level 1 Technician is responsible for maintaining the datacenter environment and ensuring all customer server environments are secure, operational, and highly available through continuous proactive monitoring, customer support, and scheduled maintenance preparation. Responsibility: • Provide systems availability monitoring and reporting • Provide systems diagnostics monitoring and reporting • Perform Incident capture, verification, diagnostics and • Perform data and system backups and restores • Perform Level I designated first call resolution • Maintain knowledgebase documentation Desired Experience: Required Skills: • 1 to 3 years of related experience • Experience with system monitoring • Experience with Microsoft server products • Previous experience of building and repairing PCs and Servers • Previous experience in a customer service orientated position preferred • Good knowledge of PC and Server Hardware • Hardworking and copes well under high pressure • Self-driven with the ability to successfully work and promote inclusiveness in small groups • Ability to follow defined operational standards, understand data center critical infrastructure, and understand server operating systems • Strong verbal and written communication
    $29k-47k yearly est. 60d+ ago
  • Summer 2025 IT Intern

    American Clean Power 3.9company rating

    Washington, DC

    About Us The American Clean Power Association (ACP) is the leading voice of today's multi-tech clean energy industry, representing energy storage, wind, utility-scale solar, clean hydrogen, and transmission companies. ACP is committed to meeting America's energy and national security goals and building our economy with fast-growing, low-cost, and reliable domestic power. Learn more at cleanpower.org. ACP is proud to offer a summer internship program which runs for approximately 10 weeks from Tuesday June 3rd through Friday August 8th. These positions are required to work on a hybrid office schedule out of our Washington, DC headquarters and as such, applicants much be local to the DC area or able to relocate to DC for the 10-week period. Internships are paid $20/hour on a semimonthly pay schedule. Position Overview We are seeking a motivated and detail oriented student for a Summer IT Internship to provide valuable support across a range of IT functions. This internship will provide hands-on experience in Helpdesk Support, IT Infrastructure, and ongoing projects within our organization. As an intern, you will work closely with the IT team, assisting with troubleshooting, user support, and network administration tasks while gaining exposure to the latest technologies. Duties and responsibilities for the position include: * Helpdesk Support: * Respond to user inquiries through phone, email, and in-person ticketing systems. * Troubleshoot and resolve basic hardware, software, and network issues. * Document and escalate complex issues to senior IT specialists. * Provide technical guidance and user education. * IT Infrastructure Support: * Assist with network administration tasks, including user account management and access control. * Learn and contribute to network monitoring and maintenance efforts. * Help with deploying and updating IT equipment and software. * Participate in ongoing IT projects and initiatives. * Additional Responsibilities: * Maintain accurate documentation of procedures and solutions. * Learn new technologies and tools within the Microsoft Windows and Office 365 environment. * Participate in team meetings and collaborate effectively with colleagues. Qualifications & Skills Preferred applicants should either be a current student pursuing an undergraduate or graduate program in computer science, information technology, or related field. Applicants could also be currently enrolled in IT training programs or independently attained a CompTIA A+, Network+ or Security+ certification. Preferred applicants should also possess the following: * Strong understanding of computer hardware, software, and operating systems, with a focus on Microsoft Windows 10/11. * Proficient in Office 365 applications, including Word, Excel, PowerPoint, and Outlook. * Good communication, problem-solving, and critical thinking skills. * Ability to work independently and as part of a team in a fast-paced environment. * Detail-oriented and highly organized with strong time management skills. Job Conditions We are a fast-paced, high-energy organization with a very ambitious agenda and a staff that is highly motivated. This position may experience high-level work demands and independent decision-making under tight timelines. Occasional travel outside of the Washington, DC area for meetings or events may be required. Applicants must be currently authorized to work in the United States on a full-time basis. ACP will not sponsor applicants for work visas. ACP is an Equal Opportunity Employer. For more information see ******************* This privacy notice applies to the processing of personal information that ACP collects about candidates for employment. Throughout the application process, ACP may collect some or all of the following categories of personal information: name and address; email address; age or date of birth; race or other demographic information; occupation and employment history; phone number; education; and/or social security number or other identification data. ACP provides this information to third-party service providers to store and process this data on our behalf, for background checks, and for regulatory compliance. ACP does not sell any applicant personal information.
    $20 hourly 5d ago
  • Summer 2025 Internship Program - IT

    Collegeportal

    Winchester, VA

    Purpose: To provide a wide variety of administrative and staff support services to an organizational unit on a temporary basis. Administers programs, projects, and/or processes specific to the operating unit served. Essential Functions: Essential functions are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. SUPERVISORY RESPONSIBILITIES: None.
    $28k-40k yearly est. 12m ago
  • IT Intern

    Pingwind

    Annandale, VA

    Assists the IT team with maintaining and troubleshooting computer hardware and software systems, including installing applications, maintaining and troubleshooting employee portal, troubleshooting user issues, and learning about various IT infrastructure components, while gaining hands-on experience in a professional setting. Responsibilities Hardware and Software Support: • Installing, configuring, and troubleshooting computer hardware and software issues on desktops, laptops, and peripherals. User Support: • Providing technical assistance to end users on software applications, password resets, and basic troubleshooting. Documentation: • Maintaining accurate documentation of IT systems, configurations, and user guides. Project Assistance: • Supporting IT projects by performing data entry, testing new applications, or assisting with implementation. Research and Analysis: • Researching new technologies, industry trends, and potential solutions to IT challenges. Required Skills and Qualifications: • Currently enrolled in a computer science, information technology, or related degree program • Basic understanding of computer hardware and software • Familiarity with operating systems like Windows and mac OS • Networking knowledge (TCP/IP, basic network topology) • Strong problem-solving and analytical skills • Excellent communication and interpersonal skills to interact with users • Ability to work independently and as part of a team About PingWind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB)\ Certified with offices in Washington DC and Northern Virginia. **************** Our benefits include: · Paid Federal Holidays · Robust Health & Dental Insurance Options · 401k with matching · Paid vacation and sick leave · Continuing education assistance · Short Term / Long Term Disability & Life Insurance · Employee Assistance Program through Sun Life Financial EAP Guidance Resources Veterans are encouraged to apply PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law
    $28k-40k yearly est. 36m ago

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