Close Support Technician
McLean, VA
Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.
The Corporate Help Desk / Close Support Technician is responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization. This role involves troubleshooting, problem-solving, and providing solutions for software, hardware, and network-related issues. The technician will work both remotely and on-site to ensure end-user productivity and a seamless IT experience.
(This is a part time position)
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first-line support by troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
Handle requests via phone, email, and ticketing system, ensuring timely resolution and user satisfaction.
Escalate complex issues to higher-level IT staff or specialized teams as needed.
Software and Hardware Maintenance:
Install, configure, and update software applications on desktops, laptops, and mobile devices.
Perform hardware diagnostics, repair, and replacement as necessary, including setting up new hardware and decommissioning old hardware.
Collaborate with asset management teams to track hardware and software inventory.
User Training and Documentation:
Educate end-users on best practices and use of standard applications, email, and collaborative tools.
Create and update support documentation, FAQs, and knowledge base articles to aid both users and IT team members.
Conduct periodic refresher training sessions for corporate staff.
Close Support for Executives and VIPs:
Provide tailored, high-priority support to executive staff and VIPs, ensuring swift response and discreet handling of issues.
Conduct proactive checks and preventive maintenance for executive devices and meeting room technology.
System Monitoring and Proactive Problem Resolution:
Monitor IT systems for performance and reliability, proactively identifying potential issues and addressing them before they affect end-users.
Assist in implementing software patches, updates, and security measures.
Collaboration with IT and Security Teams:
Work closely with network administrators, systems engineers, and security teams to address IT needs and enforce policies.
Participate in IT projects, such as new software rollouts, office moves, or system upgrades, as assigned.
Required Skills and Qualifications:
Education and Experience:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2+ years of experience in a help desk, technical support, or desktop support role.
Technical Proficiency:
Strong knowledge of Windows and mac OS operating systems.
Proficiency in Office 365, VPN, remote desktop tools, and common enterprise applications.
Familiarity with network fundamentals, including LAN, Wi-Fi, and VPN configurations.
Customer Service Skills:
Excellent interpersonal and communication skills with a focus on empathy, patience, and professionalism.
Ability to handle high-pressure situations calmly and efficiently, particularly for high-level executives and VIPs.
Problem-Solving and Adaptability:
Strong analytical skills to diagnose and resolve complex technical issues.
Flexibility to work on-site or remotely as needed, including occasional after-hours support.
Preferred Qualifications:
Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar.
Experience with service desk or ticketing systems (e.g., ServiceNow, Jira).
Basic scripting knowledge for automation of routine tasks.
This role requires a balance of technical expertise, strong communication skills, and a commitment to providing excellent support to internal users across various levels in the organization.
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Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:
Recognized as a Top 20 "Best Place to Work in Virginia"
Recipient of Department of Labor's HireVets Gold Medallion
Great Place to Work Certification for five years running
A Virginia Chamber of Commerce Fantastic 50 company
A Northern Virginia Technology Council Tech 100 company
Inc. 5000 list of fastest growing companies for eleven years
Two-time SBA SBIR Tibbett's Award winner
Virginia Values Veterans (V3) Certification
We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to
Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
Veterans Cohort
Gym membership reimbursement
401(k) matching
Dollar-for-dollar 501(c)(3) donation matching
Flexible-schedules and teleworking options
Paid holidays and Flexible Paid Time Off
Adoption Expense Reimbursement
Paid Parental Leave
Professional development and career growth opportunities and paid training days
Employer-sponsored Employee Assistance Program for employee and family
Team and company-wide events, recognition, and appreciation-- and so much more!
Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career!
Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics.
Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact ***************.
Administrative and Technical Support DCSA
Leesburg, VA
Abaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology-enabled, results-oriented solutions. We build long-term business relationships by ensuring the availability of highly skilled and certified resources providing a broad range of capabilities that meet the unique needs of all customers. We leverage industry best practices and business innovations to provide measurable results. We are seeking a talented admin to join our team.
Location: Onsite - Crystal City, VA
Type of Employment: Full-time
Clearance Required: Secret Clearance
Education Required: High School Diploma or equivalent
Experience Required: 2 years of relevant administrative and technical support experience
Key Responsibilities:
· Provide exceptional customer service.
· Perform general filing, typing, data entry, copying, and printing tasks.
· Order office supplies and schedule their delivery.
· Provide administrative support dedicated to the requirements of the project team.
· Plan and produce correspondence, reports, proposals, memos, and other documentation using a personal computer.
· Operate spreadsheet software such as Excel to produce finished documents.
· Proofread completed documents.
· Provide copying and production support as needed.
· Utilize a wide variety of office automation tools to produce documents without errors.
· Manage typical organizational support and staff management tasks, including scheduling and coordination of tasks and appointments, document and file management, and document review.
· Provide specialized event support and planning.
· Proofread and edit highly technical documents created by others to ensure proper format, grammar, and style.
· Conduct research, extract data from appropriate relational databases, and prepare presentations.
· Plan meetings, provide purchasing and payroll support.
· Respond to and initiate inquiries, explain policies, answer questions, and independently resolve problems whenever feasible.
Preferred Qualifications and Skills:
· Experience in proofreading and editing highly technical documents.
· Proficiency with a wide variety of office automation tools.
· Strong organizational and multitasking skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and handle multiple tasks efficiently
Type of Employment: [Full-time/Part-time/Contract]
Clearance Required: Secret Clearance
Education Required: High School Diploma or equivalent
Experience Required: 2 years of relevant administrative and technical support experience
Key Responsibilities:
· Provide exceptional customer service.
· Perform general filing, typing, data entry, copying, and printing tasks.
· Order office supplies and schedule their delivery.
· Provide administrative support dedicated to the requirements of the project team.
· Plan and produce correspondence, reports, proposals, memos, and other documentation using a personal computer.
· Operate spreadsheet software such as Excel to produce finished documents.
· Proofread completed documents.
· Provide copying and production support as needed.
· Utilize a wide variety of office automation tools to produce documents without errors.
· Manage typical organizational support and staff management tasks, including scheduling and coordination of tasks and appointments, document and file management, and document review.
· Provide specialized event support and planning.
· Proofread and edit highly technical documents created by others to ensure proper format, grammar, and style.
· Conduct research, extract data from appropriate relational databases, and prepare presentations.
· Plan meetings, provide purchasing and payroll support.
· Respond to and initiate inquiries, explain policies, answer questions, and independently resolve problems whenever feasible.
Preferred Qualifications and Skills:
· Experience in proofreading and editing highly technical documents.
· Proficiency with a wide variety of office automation tools.
· Strong organizational and multitasking skills.
· Excellent communication and interpersonal skills.
· Ability to work independently and handle multiple tasks efficiently.
Abaco is an EOE/Affirmative Action Employer. We understand the value of diversity and its impact on a high-performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.
As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit the SBA HUBZone map.
CYS Functional Technology Specialist NF-04
Stafford Courthouse, VA
Serves as a Child and Youth Services (CYS) Functional Technology Specialist with responsibility for integrating technology into all aspects of CYS operations.
Works closely with installation Information Systems Officer and Director of Information Management to develop and implement technology procedures and actions to support CYS programming for children and youth and CYS administrative operations.
Applies professional knowledge to oversee and support implementation of the Child and Youth Management Information System (CYMS) to include collecting, accurate accounting and reporting of funds.
Ensures operations of CYS Technology Labs are in accordance with all applicable regulations and standards.
Designs and implements a comprehensive Educational Technology Program for School-age children, Middle School youth and Teens attending CYS programs. Integrates technology into Service Areas.
Requirements Conditions of Employment
Must be at least 18 years of age at the time of appointment.
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/physical/background requirements for this position.
Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
A one year probationary period may be required (either initially or upon conversion, if applicable).
Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
May be subject to an irregular hours, evening and or weekends.
Travel to on and off post locations required.
Satisfactorily complete an employment verification (E-Verify) Check.
Credit check required.
Qualifications
Substantial college coursework or professional certificates from trade school(s) or demonstrated competence in computer science, information technology or related field.
In addition, candidate must possess:
1. Knowledge of child and youth programs, education/recreation programs for youth, or a combination of knowledge in all fields related to child/youth development or related field.
2. Knowledge/demonstrated skill in working with Microsoft Windows and Windows applications; Intranet/Internet database applications; email administration, web page design/development, and server administration; setting up network printers and other peripherals.
3. Ability to trouble shoot hardware, printers, LAN equipment, scanner, server, and software and swap/replace/upgrade equipment.
4. Ability to plan and organize work, analyze problems to identify significant factors, gather pertinent data and propose solutions..
Successful completion of a 4-year college or university with coursework in computer science, information technology or a closely related field highly desirable.
Education
Proof of education is required at the time of application, if applicable.
Please see the Applicant information kit for additional information on education.
Additional information
Area of Consideration
The Area of Consideration for this vacancy announcement is worldwide.
Proof of education is required at the time of application, if applicable.
Allowances, Incentives and PCS Costs:
Allowances, differentials, or incentives will not be paid.
Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
For more information on working with Child and Youth Services, please go here.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities:
Business Based Action
Current/Former NAF Employee / Current Appropriated Employee
Outside Applicant Veteran / Spouse/Widow/Parent of Veteran
Outside Applicant Non-Veteran
Required documents for each consideration category can be found in the applicant information kit, point of contact information is listed at the bottom of this announcement if applicants have any questions about these consideration groups or documents. Applicants are also welcome to reach out to confirm receipt of the required documents or information when submitting an application for this position.
Eligibilities are listed above in the consideration order in accordance with the AR 215-3. Applicants will only be awarded the highest preference/priority consideration found eligible.
By claiming the "Current/Former NAF Employee (CNE/FNE)" or "Current APF Employee (CAE)" priority consideration eligibility, applicants are self-certifying that they may not be eligible for other priority considerations. Failure to provide supporting documentation to validate preference or priority consideration claims could adversely impact the applicant's eligibility. For additional information on what may be required to support the applicant's eligibility claim, please refer to our Applicant Information Kit (this can be found under additional information.)
CNE/FNE/CAE priority consideration must be clearly defined in order to grant the priority consideration. We will need position title, series, grade, location and agency in order determine priority consideration. To ensure we have enough information, we encourage you to submit a copy of your most recent personnel action.
Benefits
Review our benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their
policies. The following documents must be submitted with your application:
Resume
PROOF OF EDUCATION IS REQUIRED AT THE TIME OF APPLICATION,
if applicable.To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
Cover Letter
DD-214/ Statement of Service
Disability Letter (VA)
HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
DA 3434 or equivalent
References or letters of recommendations
PCS Orders
Proof of Marriage Status
Resume
Transcript
Manager, Process Management, Support Services (Hybrid)
Richmond, VA
As a Manager, Process Management, Support Services, you will lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will help to build and monitor a data and access management structure for the Supplier Partner Operations team that enables this group to identify trends, measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time.
We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement, access and data management. This individual will have demonstrated that they have the ability to create and improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong data management, analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of data management and process improvement projects.
General Responsibilities:
Creating and validating processes
Designing and producing metrics used to measure efficiency and effectiveness
Driving process improvements aligned with desired customer outcomes
Access Management & Audit to include risk oversight
Analyzing, identifying, and correcting data issues with systems used or owned by a department
Providing subject matter expertise on data and/or processes when representing the department in projects and other meetings
Managing and leading a team of associates
Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
The associate will be traveling to visit international sites. The associate will be expected to travel an average of 10-15% of the time.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in people management
At least 3 years of experience in process management
At least 3 years of experience in data management
At least 3 years of experience supporting, partnering and interacting with internal business clients
Preferred Qualifications:
Bachelor's Degree or military experience
At least 2 years of experience in risk management, compliance or audit
At least 4 years of experience in process management
At least 3 years of experience leading cross-functional teams within an organization
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $126,700 - $144,600 for Manager, Process Management
Richmond, VA: $115,200 - $131,500 for Manager, Process Management
Wilmington, DE: $115,200 - $131,500 for Manager, Process Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Weapons Systems Management Support Specialist
Arlington, VA
As a Weapons Systems Management Support Specialist at the GS-0301-11/12/13 some of your typical work assignments may include: * Responsible for identifying, implementing and evaluating best practices and procedures to identify, collect, synthesize, and analyze program policies, regulations, goals, and/or objectives related to WPNS equities.
* Provide technical and administrative advice to leadership on the accomplishment, coordination, and disposition of staff actions, assignments, and projects.
* Compiling information, assessing, and reviewing procedures and control techniques, concerning Agency programs, activities, internal operations, and organizational functions.
* Plans, develops, prepares and executes a variety of staffing operations to include, correspondence and other documentation, i.e., formal memorandums, point papers, metrics, feasibility studies, staff summary packages, briefings, charts, bullet background papers, protocol related activities, briefing, meetings, etc.
* Performing administrative functions as tasked, to include, but not all, Government Purchase Card holder, Defense Travel System, time keeping, supply management, mail distribution, in/out processing, etc.
* Perform other duties as assigned.
Help
Requirements
Conditions of Employment
* Must be a U.S. citizen
* Males born after 12-31-59 must be registered for Selective Service
* Resume and supporting documents (See How To Apply)
* Suitable for Federal employment, determined by a background investigation
* May be required to successfully complete a probationary period
* Work Schedule: Full Time
* Overtime: Occasionally
* Tour of Duty: Flexible
* Recruitment and Relocation Incentives: May be Authorized
* Fair Labor Standards Act (FLSA): Exempt
* Financial Disclosure: Not Required
* Telework Eligibility: This position is telework eligible
Qualifications
You may qualify at the GS-11, if you fulfill the following qualifications:
A. One year of specialized experience equivalent to the GS-09 grade level in the Federal service:
* Assisting and coordinating programs policies, processes, and procedures related to Security Cooperation (SC) Programs.
You may qualify at the GS-12, if you fulfill the following qualifications:
A. One year of specialized experience equivalent to the GS-11 grade level in the Federal service:
* knowledge of management practices and principles, SC program planning, process, and execution, and staffing actions; assisting in reviewing and analyzing products, policies, regulations, procedures, and system(s) requirements to determine impact on local operations; assisting in research and organize data to help aide in decision making; and performing administrative task as assigned.
You may qualify at the GS-13, if you fulfill the following qualifications:
A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service:
* Broad knowledge of management practices and principles, SC program planning, process, and execution; interpret, review and analyze products, broad policies, regulations, procedures, and system(s) requirements to determine impact on local operations; research and organize data to help aide in decision making; and performing administrative task as assigned.
B. For GS-11: I possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims.
All materials must be submitted by the closing date of the announcement.
DOCTORAL EDUCATION: possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities. For further information, visit: Foreign Education
Additional information
Incumbent must attain DoD Security Cooperation Workforce (SCW) Certification and complete related continuous learning requirements in accordance with the National Defense Authorization Act (NDAA) 2017, Title 10 United States Code, Section 384 and Security Cooperation Certification Program 2.0 requirements. Requirements for Proficiency Level 2 - At least 1 year of successful SC work experience with a performance appraisal rating of 3 or better. Incumbent must complete DoD SCW Practitioner level certification requirements within two years of entering the SC position. In addition, 60 hours of continuing education (CUE) every two years.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: *******************************************************************************************************
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities - Subpart F
Males born after 12-31-59 must be registered or exempt from Selective Service (see ******************************
The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.
Selective Service Requirement: Please visit ****************** for more information.
For more information, please visit
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Other Notes:
Re-employed Annuitant: This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
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Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Competencies:
* Administration and Management
* Organizational Awareness
* Problem Solving
Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist, save the document and attach it to your application package.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc...). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED
1. Your resume:
* Your resume may be submitted on any format. It must include your name and contact information and support the specialized experience described in this announcement.
* For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e., "HRS per week and month/year to month/year" or "HRS per week and month/year to present").
* For additional information see: What to include in your resume
2. Transcripts:
* This position has a degree or education requirement so you are required to submit a copy of your transcript
* College transcript (s), required if qualifying based on education. We accept unofficial transcripts, as long as they contain your name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned.
3. SF50
* All current and former civilian Federal employees must submit a copy of your MOST RECENT SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc.
4. Veteran's Documents:
* If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
***********************************************************************************************************
If you are claiming Military Spouse Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Signed Self-Certification Checklist, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable). Additional documentation required if previously held a federal position: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months)
Military Spouse PPP Self-certification Checklist
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************************* select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to *********************************************************
Agency contact information
DSCA Servicing Team
Phone ************ Email *******************
Address Defense Security Cooperation Agency
1851 S. Bell
Room 501
Arlington, VA 22240
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter. All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.
This announcement may be used to fill additional vacancies.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Customer Technical Support Specialist (Help Desk)
Dahlgren, VA
CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK) (RDTE) Bowhead is seeking a Customer Technical Support Specialist (Help Desk) in Dahlgren, VA to provide customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users to our designated customers.
**Responsibilities**
+ Provide on-site desktop support as needed, provides general help desk support for User Assistance.
+ Provide phone support to user's to resolve issues relating to RDT&E connectivity, and RDT&E Active Directory domain account User Management.
+ Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database.
+ Utilize the Remedy System (or current ticketing system) to assign and track trouble calls as appropriate.
+ Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to ensure that all users receive timely support in response to their requests for assistance.
+ Participate in the development and maintenance of Standard Operating Procedures (SOPs) encompassing all User Assistance activity.
+ Knowledge of Video Teleconferencing a plus.
**Qualifications**
+ High School Diploma or Bachelors Degree
+ Two to five (2-5) years of experience
+ Must possess the ability to, effectively and efficiently, communicate verbally with the user community.
+ Must be familiar with Department of Defense networking and security accreditation requirements.
+ Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
+ Must meet DoD 8570 Information Assurance Technical Level II certification requirements at time of hire.
+ Ability to communicate effectively with all levels of employees and outside contacts.
Physical Demands:
+ Must be able to lift up to 10-15 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.
\#LI-JR1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ****************** and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (********************************************
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-22176_
**Category** _Information Technology_
**Location : Location** _US-VA-Dahlgren_
**Clearance Level Must Be Able to Obtain** _Secret_
**Minimum Clearance Required** _Secret_
**Travel Requirement** _N/A_
Help Desk Support Specialist
McLean, VA
Council for Logistics Research, Inc. McLean, VA
***************
Benefits Offered: 401k
Employment Type Part-Time
Hourly Rate: $25-$30, based on experience
Supervises: No
Must be US Citizen and be able to pass a DHS Full Scope Background Investigation
Description of Work:
Due to our continuous growth on two multi-year contracts within the Office of the Chief Medical Officer at Customs and Border Protection we are seeking four Help Desk Support Specialists. The candidates are expected to demonstrate intermediate to journeyman level knowledge of providing help desk style technical support to end-users of government applications. The candidates will serve to provide help desk support to end-users of CBP's Electronic Medical Records system, Amenities, Property, & Identification Program, and other applications as deemed necessary.
Duties & Responsibilities:
Answer phone calls transferred from CBP Technology Service Desk related to CBP Electronic Medical Records, Amenities, Property, & Identification Program, or any other application deemed necessary by the PMO.
Answer emails related to the support of CBP Electronic Medical Records, Amenities, Property, & Identification Program, or any other application deemed necessary by the PMO.
Generate and document all help desk services in the CBP identified system of record.
Provides tier one and tier two support to end users of above applications.
Handles problems that CBP Technology Service Desk is unable to resolve.
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Simulates or recreates user problems to resolve operating difficulties.
Maintains current and high level of technical skill related to PMO applications.
Escalates more complex (tier 3) problems to appropriate team.
Other duties as assigned.
Required Education, Skills, and Experience:
High School Diploma or G.E.D required.
Associates in a technical discipline is preferred.
3+ years of experience in related field (technical support, help desk support, etc.).
Excellent communication and consulting skills with the ability to work independently.
Experience with trouble shooting production issues.
Experience with coaching users through multiple screens to complete a task.
Must be able to read, write, and communicate in English fluently.
Must be willing to work nights, weekends, and holidays.
CLR and its subcontractors shall abide by the requirements of 41CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation, and gender identity. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, gender identity and sexual orientation, protected veteran status or disability.
Help Desk Agent
Sterling, VA
Do you:
like helping customers?
enjoy turning a sob story into a win?
enjoy providing Technical guidance and direction?
enjoy testing and implementing functions of Information management systems?
The Mvix Client Success Team has a job for you! We turn clients' days around by:
Troubleshooting their hardware and software products, remotely
Training clients on how to use our technology more effectively
Testing our products to help improve them, and the client experience
If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.
We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.
Visit our Success Stories
Requirements:
At least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment
Strong customer service, project and time management skills
Be well spoken and able to assist clients over the phone
Ability to conduct webinar training sessions with the use of webcam
Initiative and problem solving capabilities
Good understanding of technology
Experience with hardware and software
Likes troubleshooting
Above all, have the desire to learn
Why is Mvix such an exciting place to work?
Our clients range in size from small to Fortune 100
We serve 11 industries - no day is the same!
Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
We work as a team but promote the individual
Company events on a frequent basis
Can you take the monthly pool, air hockey, or trivia trophy?
Benefits include:
generous PTO, sick leave and holidays
health and dental insurance
ongoing certification opportunities
competitive 401k match
flexible hours (no weekend/overnight shifts)
gym membership reimbursement
company-funded professional development
life insurance
short-term disability insurance
Did we mention a pet friendly environment?
Schedule:
8 Hour Shift
Day Shift
This is an In office Role
If you're interested in joining our team, please apply on our Careers Page,
You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!
IT SPECIALIST (SYSADMIN/INFOSEC)- DIRECT HIRE AUTHORITY
Arlington, VA
The Air Force offers qualified applicants' opportunities to be hired for certain occupations covered by Direct Hire Authorities (DHA). The use of DHA is a fast-track method of hiring applicants from the public with no prior federal status using a non-traditional method of recruitment.
To find additional information on "What Is DHA" and to view and/or apply to current DHA opportunities listed on Air Force Civilian Service's "Direct Hire Job Board", please click here.
Help
Overview
* Accepting applications
* Open & closing dates
12/23/2024 to 02/10/2025
* Salary
$97,925 - $153,766 per year
Locality Included; Equivalent to GS12/13
* Pay scale & grade
DO 2
* Help
Location
few vacancies in the following location:
* Arlington County, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 2210 Information Technology Management
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Financial disclosure
Yes
* Bargaining unit status
No
* Announcement number
AFMC-12653886-KAW-FLYER
* Control number
825675300
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Help
Duties
For additional information on direct hire opportunities with the Air Force please click here.
DO-2210-02 - Position duties include but are not limited to:
* Manages & leads enterprise-level Information Technology applications, workflows, infrastructure operations, and development for the International Office.
* Provides information technical assistance to organization.
* Serves as the International Office Computer Security Manager ensuring cybersecurity & information
assurance requirements, policies, orders, and instructions are applied and enforced.
* Interfaces with Air Force Office Of Scientific Research/Information Technology to
communicate business system and manage budget requirements, including hardware, software, & telecom costs, and
acquisition of Information technology and continuity of operations in accordance with policy and mission needs.
* Develops applications & workflows for
reporting, contracting, proposals, and records management. Ensures organizational information of shared drives, digital
repositories, and web-site postings are accurate.
* Supports Deputy Director with business operations and administrative tasks as required, including
tasks & awards tracking, research protection, government systems guidance, marketing & outreach,
events planning, and sponsoring site visits.
* Responsible for International Office Records Management program as the Area Records Professional to
include file management, network drives and SharePoint migration, and paper & e-records
disposition. Oversees Unit Self-Assessment Program.
Help
Requirements
Conditions of Employment
* U.S. Citizenship Required
* Telework may be authorized.
* Security clearance requirements are based upon actual position being filled.
* For additional information on direct hire opportunities with the Air Force please go to *****************************************
* Males must be registered for Selective Service, see ************
* This position may require travel.
* Recruitment incentives may be authorized (may require a service agreement)
* This position may require occasional travel overseas.
* This is an Acquisition Professional Development Program position req. Level/Tier 1 (Foundational) Non-Critical cert. in Engineering and Technical Management.
* The duty location for this position is Washington D.C however this position is eligible for maximum telework flexibilities. Telework options can be negotiated and implemented after entrance on duty.
Qualifications
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for Individual Occupational Requirements for the Information Technology Management 2210 (Alternative A)
To qualify for this position, your resume must demonstrate at least one year of specialized experience equivalent to the GS-11 broadband. Experience that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the positions to be filled.
Knowledge, Skills, and Abilities KSA's:
* Problem Solving
* Communication
* Business Management
* Teamwork and Leadership
Education
This job does not have an education qualification requirement.
Additional information
Please note: Positions in this field/series may or may not be available, depending on current manning. For the most up-to-date notifications on available positions, we recommend candidates subscribe and complete their profile at (***************************************** indicating their position and location preferences.
Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For additional information on direct hire opportunities with the Air Force please click here.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
For additional information on direct hire opportunities with the Air Force please click here.
* How to Apply
Click APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).
To receive additional information about current and future job openings with AFCS via email notification, please register at ************************* and sign up to "Get Career Updates."
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.
Agency contact information
DOMONIQUE BATEMAN
Email ***************************
Address EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US
Next steps
For additional information on direct hire opportunities with the Air Force please click here.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
For additional information on direct hire opportunities with the Air Force please click here.
Help
How to Apply
Click APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).
To receive additional information about current and future job openings with AFCS via email notification, please register at ************************* and sign up to "Get Career Updates."
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.
Read more
Agency contact information
DOMONIQUE BATEMAN
Email ***************************
Address EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US
Next steps
For additional information on direct hire opportunities with the Air Force please click here.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Print
Share
* Email
* Facebook
* LinkedIn
* Twitter
Help
Overview
* Accepting applications
* Open & closing dates
12/23/2024 to 02/10/2025
* Salary
$97,925 - $153,766 per year
Locality Included; Equivalent to GS12/13
* Pay scale & grade
DO 2
* Location
few vacancies in the following location:
* Arlington County, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 2210 Information Technology Management
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Financial disclosure
Yes
* Bargaining unit status
No
* Announcement number
AFMC-12653886-KAW-FLYER
* Control number
825675300
This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
Media Studios Technical Specialist
Blacksburg, VA
Apply now Back to search results Job no: 532335 Work type: Hourly Wage/Part-Time Senior management: Dean of Libraries Department: Library Job Description The University Libraries Studios Network consists of spaces that provide access to the tools and technologies used in creation processes for all library patrons. Reporting to the Manager, Studios Media & Lending Services, the Media Studios Technical Support Specialist position will troubleshoot, repair, and maintain hardware and equipment owned by the University Libraries Studios Network. This role also supervises the Media Recording Studio and Studios Technology Lending Desk during weekends, and provides occasional support to other Studios Network spaces as needed.
All Studios Network positions entail interacting with all patrons of the studios, regardless of race, gender, or status, in a welcoming and friendly manner. Patrons will range from those with no experience with technology to those very familiar with the equipment and software that the Studios provide access to. Please visit the Studios webpages to learn more about the creation tools available in each Studio.
Required Qualifications
* Experience in a customer service environment or at a service point.
* Demonstrated experience in troubleshooting and maintaining equipment.
* Experience in understanding and supporting emerging technologies and hardware.
* Knowledge of audio, video, photography, and/or media design hardware and software.
* Prior experience supervising and training others.
Preferred Qualifications
* Experience documenting and tracking inventory, ordering, billing, and/or maintenance processes.
* Demonstrated experience instructing others in the use of technology.
* Experience working in collaborative research environments.
* Proven ability to organize physical spaces and manage logistics of a large number of physical items.
Pay Band
3
Appointment Type
Part-time wage
Salary Information
$17.00-$17.50/hour dependent on qualifications and experience
Review Date
2/20/25
Additional Information
Work schedule WILL include Saturday and Sunday-12pm-8pm with the possibility of up to an additional 14 hours to be worked Monday-Friday. Must be able to work school breaks and holidays.
The University Libraries at Virginia Tech is committed to building a culturally diverse community and strongly encourages applications from women and minorities. We are committed to mentoring and establishing safe spaces, both physical and virtual, where employees from current and historically minoritized groups can thrive.
The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our Aspirational Identity and the Virginia Tech Principles of Community, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at **************** during regular business hours at least 10 business days prior to the event.
Advertised: February 6, 2025
Applications close:
IT Server Technician
Sterling, VA
We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment.
Job Location: Sterling, VA
Responsibilities:
1. Provide on-site tech support to our IDC customers.
2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
3. Assume responsibility for on-time and efficient service.
4. Follow documented procedures for completing tasks.
5. Document and maintain complete inventory of all servers and parts.
6. Interact with outside server vendors as needed.
7. Perform other duties and special projects as needed.
Requirements:
1. 1+ year work experience in server maintenance, migrations/upgrades.
2. Solid knowledge of Linux OS & MS Office Suites.
3. Excellent time management and communication skills.
4. Well developed organizational skills.
5. Ability to work on multiple priorities and/or tasks simultaneously.
6. Proven ability to work with little or no supervision.
7. Bachelor's degree in computer science or a related field preferred.
8. Speaking Chinese Mandarin is a plus.
Supervisory Information Technology Specialist (ENTARCH)
Springfield, VA
Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
Responsibilities This Supervisory Information Technology Specialist (ENTARCH) position is located Enterprise Support, Information Technology, Enterprise Architecture Division, Transportation Security Administration, Department of Homeland Security (DHS).
Duties include but are not limited to: Accountable for leading and providing TSA with mission-focused expert architectural direction and actionable architectural governance and expertise in the definition, design and implementation of the TSA performance, business and risk architectures in order to meet mission needs, increase performance, and maximize the cost savings while attaining TSA's strategic goals and performance goals.
Provides expert architectural and strategic advice to the TSA Chief Architect/Enterprise Architecture (EA) Division Director and senior level IT management on multiple and highly complex matters pertaining to the application of EA principles, concepts, methodologies, and practices with considerable discretion to develop new and innovative approaches.
Directs, leads and/or collaborates in cross-organizational analyses to identify duplicative investments, gaps, or opportunities for synergy within TSA, Department of Homeland Security (DHS) and across Federal agencies.
Exercises a full range of supervisory and personnel management authorities and responsibilities in directing work of subordinate staff.
Sets branch goals and obtains/allocates resources.
Assigns work to subordinates based on priorities.
Supervisory/Managerial duties includes serving as a first line supervisor for the organization.
This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization.
Note: The duties are at the full SV-K performance level.
Requirements Conditions of Employment You must possess U.
S.
Citizenship or be a U.
S.
National.
You must have reached the minimum age (18) at the time of application.
Selective Service registration is required.
Must pass pre-employment drug screening AND random drug/alcohol testing.
Employee must be able to obtain and maintain a Top-Secret security clearance based on a Special Background Investigation (SBI) with eligibility for Sensitive Compartmented Information (SCI).
Supervisory/Managerial Trial Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory trial period to continue in this supervisory/managerial position.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.
S.
Office of Management and Budget (OMB) and U.
S.
Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring.
These authorities are subject to change.
Qualifications To qualify at the SV-K (GS-15) grade level: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the SV-J (GS-14) in the Federal service.
Specialized experience MUST include all the following: Experience and expert technical knowledge in at least three of the following architectural domains and comprehensive knowledge in the remaining areas: (e.
g.
applications, systems, information/data, cybersecurity, and network and infrastructure); AND Experience with or in a Federal Enterprise Architecture environment demonstrating the value of EA at the enterprise, segment, and solution level in aligning capabilities, information/data, and technology to meet mission needs; AND Experience in evolving and innovating EA services and products to provide consumable, understandable, and actionable architecture and guidance.
Credit for experience is given based on a 40-hour workweek.
Part-time experience is credited on a part-time ratio, i.
e.
, working 20 hours per week for two months equals one month of experience.
No additional credit is given for overtime.
National Service Experience (i.
e.
, volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Education Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies.
The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies.
Information from OPM on this or other Interchange Agreements is available at: www.
opm.
gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.
To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty.
False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits.
" Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.
g.
, United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours).
TSA will not make a monetary payment for any leave forfeited under these circumstances.
GRTC connects communities and enhances lives by operating a multi-modal transit system that services the Richmond region. These include fixed-route, express-route, bus rapid transit, paratransit, microtransit, and vanpool. GRTC Information Systems and Technology, IST department is seeking an intern to engage in various technologies and work with client environments and various technologies used therein.
The IT Intern will assist the IT team with various tasks and projects to support the organization's technology infrastructure. The ideal candidate is interested in pursuing a career in information technology and is looking for hands-on learning experience. The intern will interact with various technologies, adhere to proper departmental processes and customer communications, and provide the highest level of client service possible.
The IST Intern works collaboratively under the guidance of the Director of Information Systems and Technology. This part-time Intern position works closely with co-workers, senior technical staff, and other support staff in this collaborative, highly active, engaging environment. The ideal candidate is interested in pursuing a career in information technology and is looking for hands-on learning experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide technical support by responding to help desk requests and troubleshooting issues.
Assist in setting up and maintaining computer hardware, software, and peripherals.
Install and configure software applications, operating systems, and updates.
Perform routine maintenance and updates on network systems and devices.
Assist in the development and implementation of IT policies and procedures.
Collaborate with other IT team members to identify and resolve complex technical issues.
Research and evaluate new technologies and make recommendations for improvements.
Participate in special projects and initiatives as assigned by IT management.
Keep accurate records of work performed and provide regular progress updates to IT management.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
Currently pursuing an undergraduate or graduate degree in Information Technology, Computer Science, or a related field and possessing knowledge of technology terminologies.
A history of achievement and aptitude demonstrated by a strong GPA and/or other recognitions such as scholarships, awards, and honor societies.
PREFERRED SKILLS:
Coursework in Information Technology, Information Services, or associated technology coursework.
Excellent verbal and written communication skills
Strong initiative, self-motivation, and ability to complete tasks on time.
Very organized and detail-oriented, with a high degree of accuracy and follow-up
Strong problem-solving, analytical, and technical troubleshooting
Some experience with Windows desktop or server operating systems is preferred.
Some experience with networking hardware and basics is preferred.
Information Technology certifications are preferred but not required.
PHYSICAL DEMANDS. The physical demands described here represent those that must be met by an employee to perform the functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS)
Fairfax, VA
Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. The primary purpose of this position is to serve as a Information Technology Specialist who formulates and supports technical, analytical, evaluative, and administrative work related to programs, planning, execution, operations, sustainment, requirements, and organizational efficiency/productivity improvements as applied to various aspects of Department of Defense Mission Partner Environment.
Responsibilities 1.
Provides interpretation of a broad range of Information Technology (IT) statutory requirements, policies, and guidance and ensures integration into C2I coalition information sharing (ISs).
2.
Serves as a project lead and/or principal advisor in IT projects and serves as a Contracting Officer Representative (COR).
3.
Provides technical, policy, process, procedure, and analytical advice for MPE programs, projects and supported efforts.
4.
Prepares and delivers oral presentations such as briefings of conclusions, training sessions, consultation, and strategy sessions to secure cooperation, resolve controversial matters, and convey information relative to proposed changes in programs/capabilities.
Requirements Conditions of Employment Qualifications This is a GG-14 position in the Defense Civilian Intelligence Personnel System (DCIPS).
The GG-14 duties for the "Professional" work category are at the "Senior" work level and are equivalent to those at the GS-14 level.
The selectee's salary will be set within the grade equivalent to a GS/GG grade based on the selectee's qualifications in relation to the job.
In order to qualify, you must meet the education and/or experience requirements described below.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
NOTE: You must meet both the Basic Qualifications and Specialized Experience requirements stated below: BASIC REQUIREMENTS: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
NOTE: IN ADDITION TO MEETING THE BASIC REQUIREMENTS ABOVE APPLICANT MUST ALSO MEET THE QUALIFICATION REQUIREMENTS LISTED BELOW.
Creditable Experience: Your resume must reflect the quality level of experience which demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for successful job performance required for this position.
Examples of creditable experience requires a mastery of one or more professional or administrative fields.
The employee at this level applies experimental theories and new developments to problems that cannot be resolved with traditionally accepted methods; or makes decisions or recommendations that significantly change, interpret, or develop important policies and programs.
Incumbent must have an expert level of competence and in-depth knowledge related to MPE capabilities, coalition information sharing requirements, acquisition management processes, and requirements.
Note: Creditable experience may include previous military experience, experience gained in the private sector, or experience gained in another government.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.
Knowledge of complex systems development lifecycles, including systems documentation, design development, configuration management, cost analysis, systems integration, and testing.
2.
Expert knowledge of enterprise IT, cloud technology, architecture, network applications, principles, methods and practices to sustain and expand an enterprise.
3.
Comprehensive knowledge of mission, roles, functions, organizational structures, and operation of the DOD, USAF, and organizations that govern, interface with, and/or influence coalition information sharing, cybersecurity management, and acquisition processes.
4.
Knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of plans and programs for managing, planning, budgeting, and executing C2 and Intel operations utilizing diverse support structures and interagency cooperation on advanced concepts, principles, and practices.
5.
Knowledge of the application of military operations expertise as they apply to coalition information sharing programs and enterprise capabilities.
Ability to plan and organize studies or projects and to negotiate effectively with management to accept and implement recommendations where proposals involve substantial resources and require extensive changes in established concepts and procedures.
6.
Skilled in verbal communications to present sensitive information and/or recommendations on complex matters to higher authorities.
Written communications skills sufficient to develop guidance, regulations, and directives dealing with complex issues.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.
You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.
e.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student and social).
Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application.
Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment.
An accrediting institution recognized by the U.
S.
Department of Education must accredit education.
Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.
S.
education program.
It is your responsibility to provide such evidence when applying.
Additional Information Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants.
Click here for more information.
Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service may be required prior to appointment to the position.
Direct Deposit: All federal employees are required to have direct deposit.
Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more.
For more information, click here.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
Selectees who physically reside permanently in the U.
S.
, the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.
S.
, during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc.
(subject to approval) Selectees who physically reside outside the U.
S.
, the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.
S.
, during any step of the recruitment process (application, selection, and acceptance of a formal job offer) will have foreign area benefits eligibility be determined on a case by case basis.
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025.
When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable.
Visit GSA Bulletin FTR 20-04 here for additional information.
Helpdesk Specialist (Part time)
Arlington, VA
**KDS** **Job ID 2425212** Koniag Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
+ Ensure Information Assurance (IA) requirements are met for all devices.
+ Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
+ Knowledge of customer support concepts and methods installed operating systems, and the IT infrastructure to serve
+ as customer technical analyst with responsibility for resolving the most complex customer problems.
+ Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
+ Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise on new and emerging technologies.
+ Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
+ Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ability to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
+ Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
+ Working knowledge of and experience working with Active Directory.
+ Working knowledge of and experience working with local and secure networks.
+ Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
+ Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
+ Working knowledge of and experience working in and around the Army environments and familiar with Classified IT supports.
+ Familiar with decommissioning of Army assets and Lifecycle Management SOPs.
+ Secret Clearance required.
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ******************
**Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352**
Temporary IT/Technical Pool
Charlottesville, VA
UVA Temps is an in-house agency that recruits a labor force of diverse, qualified candidates and places them in a range of temporary positions across the University. Temporary IT/Technical assignments can vary in length lasting from a few days to an indefinite time period. They can be part-time or full-time, and require varying skill sets ranging from entry-level to advanced expertise. The needs of our business partners vary, and employees of diverse skills are needed for different assignments. Below are some of the positions which UVA Temporary IT/Technical employees assume:
* Helpdesk Support (Tiers I, II, and III)
* Computing Services Technical Support Staff
* Web Developer
* A/V Technician
* Technical Writer
* System Engineer
* Business/ Quality Assurance Analyst
* Software Testing Engineer
* Software Developer
* Programmer
Experience, education, and physical requirements will vary based on the specifics of the temporary role to be filled.
Minimum Qualifications Required
Education: High school diploma or equivalent
Skills & Abilities:
* Demonstrated level of professional customer service and interpersonal communication skills
* Knowledge of principles and practices of tech support and management
* Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new computerized systems
* Keen attention to detail, problem solving skills, and ability to maintain confidentiality
* Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner.
* Capacity to handle multiple assignments with critical deadlines and changing priorities
Preferred
Education: Bachelor's Degree or equivalent education, training and experience
Skills & Abilities:
* One year or more work experience in a technical capacity; preferably in an academic environment
* Experience with University of Virginia policies, procedures, and internal operating systems & hardware
* Demonstrated ability to analyze and comprehend a wide variety of University functions and activities and to leverage information technology in support of those functions
The various jobs listings you see posted within the temporary pools are general categories and may not be actual positions we are recruiting for at the time you apply. We will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
IT Support Specialist
Virginia
Overview Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' management and technical requirements in the intelligence, defense, homeland security and commercial market space.
Our customers' and Syntelligent's success are built upon the core values of People First, Integrity & Accountability, Mission Driven, Community Focus and Team Oriented.
Syntelligent is seeking a part-time IT Support Specialist. The IT Support Specialist will be expected to perform a wide range of administrative and IT support tasks in support of a small office, 10-12 hours per week. Schedule is flexible during normal business hours. This part-time position will groom the future employee to assume a full-time role on a funded DOD contract. This is a fantastic opportunity for those interested in IT to enhance both knowledge and certifications. Candidates must live near the Luray VA area for this on-site work.
Location: Luray, VA
Schedule: Day/ M-F Anticipated Salary Range: $14.00 per hour
Responsibilities
Duties will include:
Work as part of a Help Desk team.
Track and log tickets in accordance with I.T. Department policy.
Maintain small peer-to-peer computer network.
Install and configure IT resources, including computers and printers.
Ensure that all PC hardware is in good working condition.
Ensure that all PC software is loaded correctly.
Perform other related duties as required.
Qualifications
Required Qualifications:
Minimum: High School Diploma
1 year or more related experience
Basic knowledge of computer networking
Knowledge of Microsoft Operating Systems and Suites
Knowledge of Anti-Virus & Backup Software
Knowledge of basic office administration processes
Must possess troubleshooting and problem-solving skills.
Clearance: N/A Mental Requirements: Must be able to multi-task and rapidly change priorities with limited notice.
Physical Requirements: Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
Online applications, please.
When we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.
Syntelligent Analytic Solutions, LLC is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of Syntelligent to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin or protected veteran status and will not be discriminated against based on disability or any protected characteristic. Syntelligent's policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. If you need assistance or an accommodation in Syntelligent's online application process, please contact our Human Resources Office at ************, Extension #505.
KIP Summer 2025 - Institute Relations & Grants Intern - Atlas Network
Arlington, VA
The Koch Internship Program (KIP) is a paid, 10-week experiential learning program run by Stand Together Fellowships that offers meaningful work experience at non-profits all over the country tackling some of our nation's most pressing challenges. Throughout your internship with a partner organization, Stand Together Fellowships hosts virtual professional development sessions every Thursday from 1-5 pm ET, wherein you will be mentored by seasoned professionals as you craft a capstone project on the topic that matters most to you. Interns will receive either a $5,500 or $3,300 stipend from Stand Together Fellowships depending on whether they are participating full-time (40 hours/week) or part-time (28 hours/week).
Successful candidates will interview with both our non-profit partner organizations and Stand Together Fellowships staff, so we strongly encourage you to apply in advance!
Atlas Network increases global prosperity by strengthening a network of independent partner organizations that promote individual freedom and are committed to identifying and removing barriers to human flourishing. The Atlas Network vision is of a free, prosperous, and peaceful world where the principles of individual liberty, property rights, limited government, and free markets are secured by the rule of law. Atlas Network cultivates a network of partners that share this vision. To accelerate the pace of achievement by our partners in their local communities, Atlas Network's unique Coach, Compete, Celebrate!™ strategic model inspires our partners to improve performance and achieve extraordinary outcomes.
You can learn more about us by visiting our website!
Our impact
Around the world, Atlas Network partners are achieving reforms that remove barriers to opportunity and prosperity that previously held people back from improving their lives and bettering their communities. The liberating effects of our most successful grantees are showcased in these stories of impact. You can read those impact stories here.
The Institute Relations (IR) team at Atlas Network supports our partners in a number of ways, including but not limited to providing grant and award funding, onboarding new partners, connecting partners with like minded organizations, and providing travel support to attend events.
Interns on the Institute Relations team work directly with our think tank partners and gain experiences in the following areas:Assist the team in managing the donor database (Salesforce), processing donations, preparing acknowledgements and troubleshooting issues. Data entry and quality control on database (Salesforce and Excel) Provide support for online application management Assist in preparation for grant review meeting Monitoring and evaluation of grantee performance and partner engagement Collaborate with Atlas Network's training team to identify candidates and coordinate new programs for partner organizations Identify process improvements for grant review, award selection, partner onboarding, and other strategic initiatives Support the search for new allies and partner organizations, including joining meetings to vet potential partners In addition to the responsibilities listed above, Atlas Network interns are able to participate in a variety of professional development programs. All Atlas Network interns are invited to attend the Cato Institute's intern lectures.
Stand Together Fellowships believes that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. Our admissions office treats all program participants and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
IT Support Tech - Entry Level
Manassas Park, VA
Part-time Description
This is a PART TIME job, starting pay of $12.00/hour. You must be a HUBZone resident to qualify. See HUBZone Map to check your address and verify it complies with the requirement.
*Part-Time (10 hours/week), Monday through Thursday, morning shift
(Bi-lingual, Fluent in Spanish and English a plus)
DUTIES AND RESPONSIBILITIES:
The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:
Basic computer use, including keyboard and mouse
Microsoft Windows basic use/navigation
Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
Email setup and use (web-based or Outlook)
Basic internet search skills (job postings, family search, educational research)
Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Resume formatting
SKILLS AND EXPERIENCE:
Candidate must reside in SBA HUBZone map area: HUBZone Map
Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.
Ability to work independently on assigned training tasks.
Excellent attention to detail and strong problem solving skills.
Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.
Moderate knowledge of personal computers and peripherals such as scanners and printers.
Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
Fluent Spanish speaker a plus
Requirements
REQUIRED QUALIFICATIONS:
MUST live in a current designated HUBZone. See HUBZone Map
to check your address and verify it complies with the requirement.
Must be capable of passing a simple background check
High School Diploma, GED or evidence of current program of studies enrollment
“SSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.”
SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.
Salary Description $12.00/hour
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT. This is not a software development role, but rather more of an IT help desk position.
*Note: this is a part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center for individuals struggling with Substance Abuse Disorder. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Strategic Initiatives Project Manager with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts.
Update passwords and unlock users.
Switch out faulty electronic equipment.
Manage threat/spam emails as they arise.
Resolve minor audio/visual errors.
Assist in inventory management.
Upgrade laptops from Microsoft Home to Pro.
Upgrade laptops with
Systems training (Office 101, Teams, etc.).
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!