Technical Support Coordinator Jobs Near Me

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  • MDM Support Analyst

    As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. This position is an application management / support analyst role with the following essential duties and responsibilities. The MDM Support Analyst role on the IT Operations - Applications Team ensures that their assigned systems operate normally, acts as a tier-2 support resource, and works with customers to enroll new participants into the HIE.
    $66k-101k yearly est.6d ago
  • Information Systems Technician

    EIT has been serving customers in Aerospace, Communications, Defense, and Healthcare and has expanded into a company with several locations across the globe. at our Leesburg, Virginia facility. In 2022, EIT joined Zollner, a market leader in the area of Electronics Manufacturing Services (EMS). Through our partnership, we're expanding in Virginia at our Headquarters in Leesburg and our Manufacturing facility in Danville.
    $71k-108k yearly est.18d ago
  • Information Systems Technician

    Ensuring the effectiveness of the Navy technologies ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Candidates seeking an Officer position in this community must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering or General Engineering.All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information Helping to develop and deploy information systems, command and control, and space systems
    $58k-87k yearly est.60d+ ago
  • IT Specialist

    NIWC PAC Philadelphia Code 58420 Cyber Development and Acquisition is actively recruiting an IT Specialist to independently plan, organize, and conduct complex requirements analysis for NAVY ERP systems.
    $69k-98k yearly est.6d ago
  • Technical Support Engineer

    Full-time position working for a company that offers a legal technology platform for corporations, government agencies, and law firms to meet their complex eDiscovery, investigations, and compliance needs. Specializations include: eDiscovery, Litigation Support, Investigations, Compliance, Software Development, Legal Technology Qualifications: US Citizen Customer service experience with the ability to guide users through their issues and how to of using a product/software. Job Perks: Competitive Base Salary 401(k) match Full benefits 3 weeks PTO(120 hours) 10 paid holidays Interview Process: 3 interviews Opportunity to meet with various levels of the company including Director, Government Solutions, Vice President, and Executive Vice President.
    $68k-102k yearly est.17d ago
  • Information Technology Desktop Support

    We are looking for an IT Desktop Technician to sit On Site in Vienna, VA for a 3-6 month contract opportunity! Scripting Industry Standard Certifications such as JAMF, VMWare, Microsoft, AWS
    $39k-68k yearly est.4d ago
  • IT Service Desk at Tyson VA

    Role: IT Service Desk Location: Tyson VA Salary: $40k/annum + Benefits Required Skills/ experience: Associates - Management Information Systems or related discipline preferred A+, Network + • Strong analytical skills. • Strong written and verbal communication skills. • Work under pressure • Ability to work on multiple activities concurrently. • Strong systemic thinking and problem solving skills. • Experience in business process definition and validation. • Ability to take a “client” focus when engaging with internal departments / customers. • Strong technical skills. • Works well as part of a team.
    $40k yearly19d ago
  • IT Support | Entry Level | Temporary

    This is hybrid temporary role, in office 2 days/week in Arlington (metro accessible). This individual will join a great team and provide support to end-users, setup new users, and triage IT support issues. Provide IT support for the end users both onsite and remotely The Ford Agency is actively recruiting for a junior IT Support Specialist working with an association that focuses on industry best practices and corporate responsibility.
    $40k-69k yearly est.6d ago
  • Law Firm Help Desk - remote

    Help Desk Analyst - for prominent law firm. **This is a fully remote position. The hours for this position are: Friday - Sunday, 10:00 p.m. - 11:30 a.m. Eastern Time. *Law firm help desk experience is required. This position is responsible for providing technical assistance and support for computer systems, hardware, software, mobile devices, and remote access. Occasional OT. Candidate should be familiar with remote support and remote connectivity help. Duties: Provide technical assistance (Tier 1 and some Tier 2) and support for incoming inquiries related to computer systems, hardware, software, mobile devices, and remote access. Prioritize and respond to support requests via telephone or email in a professional, confident, and courteous manner. Thoroughly document support requests and resolutions using the helpdesk ticketing system. Follow up with customers, provide feedback, and see problems through to resolution. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Write tips, frequently asked questions, and knowledge articles for the Firm's intranet and help desk knowledgebase. Availability to provide onsite and remote coverage outside of normal business hours as needed. Position Requirements: Must have at least two years working on a Help Desk or related experience in a law firm. Knowledgeable in using and supporting Windows 10, Active Directory, Microsoft Office 2016 or later, iManage Work 10, or other document management systems, remote access systems (Citrix and VPN), and mobile devices (iOS and Android). Customer service orientated. Excellent written, and interpersonal skills. Strong troubleshooting skills. Proven success working in a fast-paced environment. Goal oriented, organized, and follow through with customer requests. Ability to work independently and in a team environment. ITIL v3 certified or familiarity with ITIL's best practices. Salary is commensurate with experience.
    $48k-82k yearly est.14d ago
  • Help Desk Analyst

    Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama, and Columbia, Maryland that services clients throughout the United States. Onsite support in Dallas, TX when needed Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry.
    $33k-40k yearly est.12d ago
  • Knowledge Engineer/IT Specialist

    SRG is seeking a Knowledge Engineer/IT Specialist to support market research and prototyping while seeking new technologies and capabilities for its enterprise in the areas of:
    $69k-98k yearly est.11d ago
  • Entry Level IT Support

    Location : Clinton, CT This candidate will be traveling between 4 locations on the shoreline; Clinton, Old Saybrook, New London, and Groton. Title: Entry Level IT Support Insight Global is seeking a Level 2 Helpdesk associate to join a healthcare client in CT.
    $18-20 hourly3d ago
  • IT Hardware Field Technician

    Centric Business Systems - powered by UBEO offers a competitive compensation package. Perform other activities that support Centric Business Systems and our service organization
    $39k-57k yearly est.7d ago
  • Information Technology Associate

    Maintain open lines of communication with the Internal Innovations team, the Enterprise Solutions team and broader MG (McChrystal Group) team This is a full-time, in-person position located in Alexandria, VA. In addition to handling escalations, you will have the opportunity to assist with advising clients who have contracted McChrystal Group's Implementation Services and influence the development of McChrystal Group's internal IT (Information Technology) and Security processes and standards.
    $68k-101k yearly est.2d ago
  • Information Technology Desktop Support

    Contract: 1-2 months Essential Functions Performs network, servers and workstations administration and management; Implements work plans related to respective activities of the Information Technology; department which align with organizational priorities and the Association's operations strategy and systems and data; Prepares and completes required departmental compliance forms as outlined below including ensuring required information is accurate for timely submission of all required forms; Contributes to and implements recommendations on advancing operations within the department to gain efficiencies, and grow revenue, if applicable; Contributes to quality assurance and continuous quality/performance improvement in department activities, including supporting department director, and unit leader in annual assessments of respective budget activities; Supports the Knowledge and Technology team in the implementation of the Association's programs, priorities, and projects in partnership with supervisor and staff colleagues; Prepares in consultation with the Director, department level data which supports and aligns with the clients data strategy. Qualifications Bachelors in Computer Science, Information Systems or, 5+ years' related experience, required Association/Non-Profit IT background, preferred 5+ years' experience in managing and troubleshooting of Windows servers, Windows workstations, and end-user support Experience in Microsoft 365 applications and administration including Word, Outlook, Excel, PowerPoint, Forms, Exchange Online, OneDrive, Teams, SharePoint Experience in Microsoft 365 Azure Active Directory administration and on-premises Microsoft Active Directory administration Experience in Microsoft Teams Meeting and Zoom Meeting Experience in VMware vCenter and VM servers Experience in Backup systems, preferably Veeam VM backup and Backupify/Datto Office 365 backup Experience in online email security system, preferably Mimecast Working knowledge in VOIP system, preferably RingCentral UC/CC Working knowledge in network security and PCI compliance Working knowledge in Cisco Firepower, Umbrella, ISE, Meraki a plus Working knowledge in AV conference system, Crestron conference system a plus Working knowledge in Xerox copier/printer a plus Experience in interviewing business users, collecting, and interpreting requirements, and explaining the solution details to the business audience
    $36k-50k yearly est.13d ago
  • Technical Support Representative

    Responsible for handling technical support trouble tickets
    $28k-34k yearly est.4d ago
  • IT Desktop Support Technician

    The IT Desktop Support Technician will also function as the face to the end-user on an everyday basis, and will be called upon to take ownership of all IT needs and services, represent the company IT organization in a professional manner, and report regularly to direct manager and to senior management in the local office. As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. Understands and adheres to policies, procedures, regulations and laws for the department and the organization to protect the assets and reputation of Radancy.
    $77k-99k yearly est.60d+ ago
  • Information Technology Technical Support

    Location: Acton, MA + Travel to clients located around 495 Belt
    $35k-56k yearly est.6d ago
  • Geographic Information Systems Technician

    Location: Atlanta, GA
    $33k-55k yearly est.11d ago
  • Personal Computer Support Specialist

    Upstate New York. Up to 50% travel to customer sites. Work from home or office. For this role you must enjoy, and be effective at, building long-lasting relationships with customers. This role will fully utilize your polished and insightful interpersonal skills, along with your proven broad knowledge of back-office desktop, server, and basic networking. You will perform a full range of maintenance and repair tasks, and with assess client's computer environments and identifying ways to enhance and improve existing systems. As the field engineering team accomplishes the needed changes you will continue to be the interface through the entire process and continue to work with the customer as needed on an on-going basis. 2+ years of experience are required for this role. Certifications a big plus.
    $51k-77k yearly est.9d ago

Learn More About Technical Support Coordinator Jobs

Average Salary For a Technical Support Coordinator

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Technical Support Coordinator is $41,092 per year or $20 per hour. The highest paying Technical Support Coordinator jobs have a salary over $59,000 per year while the lowest paying Technical Support Coordinator jobs pay $28,000 per year

Updated May 29, 2023
Average Technical Support Coordinator Salary
$47,818 yearly
$20 hourly

5 Common Career Paths For a Technical Support Coordinator

Senior Customer Service Representative

A senior customer service representative specializes in communicating with clients and providing them with the needed assistance. Aside from responding to calls and inquiries, a senior customer service representative must also perform basic administrative support tasks such as producing reports and necessary documentation, updating the database, and maintaining correspondence. With years of extensive expertise and knowledge, they are also responsible for leading and supervising a team of customer service representatives, all in the joint effort to secure customer satisfaction and reach sales targets.

Technical Support Specialist

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Business Analyst

Business analysts are employees who are responsible for interpreting business data and coming up with business solutions. They are well-versed in whatever business the company is in, and they have strong business acumen. They collect data related to the business and then interpret and analyze the data. Business analysts should be able to conduct different levels of analyses and must also be able to create a sound study. Once the analysis is done, they provide recommendations or strategic direction to decision-makers that will help the business become sustainable and grow.

Team Leader

Team leaders are responsible for managing a team for a specific project or work component. They primarily guide the team members and ensure that they are still working towards the set goals. Team leaders create strategies to reach goals, cascade the goals and strategies to team members, assign tasks, conduct periodic check-ups on the roadmap towards the goals, foster an engaging work environment, motivate and coach team members, monitor team performance, evaluate the strategies and come up with mitigating plans as needed. They are also responsible for reporting the team's progress to higher management.

Illustrated Career Paths For a Technical Support Coordinator