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Technical support engineer jobs in Alabama
- 772 jobsTechnical Support Specialist
Pyramid Consulting, Inc.
Technical support engineer job in Birmingham, AL
Immediate need for a talented Technical Support Specialist . This is a 06 months contract (Multi-Year Contract ) opportunity with long-term potential and is located in Birmingham AL(onsite/travel ). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94311 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide onsite technical support focusing primarily on end-user devices (computers, printers, tablets, cellphones, radios, CISCO phones, video walls, conference rooms, etc.) and specialized systems M-F with 24/7 on-call support. Provide onsite technology support for the existing DCC. Collaborate with other TO personnel to provide support, including after-hours as needed, for storm-related and critical 24/7 business operations. Manage implementation of OS and system patches/updates to minimize impact on operations. Escort vendors on-site and ensure NERC/CIP compliance. Provide consulting, including technology needs assessments, potential solutions, and automation opportunities. Work with the business and other TO departments for incident and problem resolution. Identify opportunities to educate business partners on leveraging the use of technology more effectively. Provide project management, planning, coordination, and technical support during project implementations. Build relationships with key business partners and act as a liaison between the business and TO. Partner with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to form a dedicated support team. Consult with business partners to ensure understanding of technology costs of TO products and services for budgeting and billing purposes. Provide technical support and consulting for employees at all levels, including executives. Aptitude to become a SME (Subject Matter Expert) for related technology tools and applications. Knowledge, Skills and Abilities. Proficient technical knowledge of office computing environments, including PC hardware, Microsoft Windows 11, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and their relevance in solving business problems. Ability to build strong relationships with business partners, vendors, and other TO organizations. Developed effective working relationships with all levels of employees. Key Requirements and Technology Experience: Key Skills;Technical Support, Break/Fix, Repair, Windows Support, Hardware Support. Safety First, Trust, Superior Performance, and Total Commitment. Must be proactive, motivated, and self-directed. Proficient organizational skills and strong customer service orientation Ability to manage multiple projects and tasks simultaneously. Must be able to build relationships with business partners and work effectively in a dispersed team environment. Provide specialized technical support as requested or needed. Seek opportunities to learn and transfer knowledge to others. Ability to prioritize work and complete assignments with some direction. Follows safe work practices. Other Requirements Willing to work after regular business hours and on weekends, as required. Normal business hours are Monday through Friday. Pass the North American Electric Reliability Corporation (NERC)/ Critical Infrastructure Protection (CIP) background check and meet/maintain related requirements. Pass the Insider Threat Program (ITP) background check and meet/maintain related requirements. End-User Device Support, Break/Fix & Troubleshooting, Onsite Tech Support (24/7 On-Call). Customer service focused, able to meet commitments and deadlines. Demonstrated oral and written communication skills. Knowledge of existing and emerging information technologies. Ability to coordinate work across TO functions and share best practices within Client for consistent TO operations. Understanding the business of partners and their local technical environment. Ability to manage small, local projects applying technology to business problems. Excellent troubleshooting, problem-solving, and analytical skills. Experience with PC hardware repair. Duties may include stooping, kneeling, crawling, and reaching to install/check computer installations and cabling. Ability to lift and move computer equipment up to 40 pounds. Minimum of 3 years related experience in technology hardware/software deployment, troubleshooting, and problem resolution. Working knowledge of electric utility industry is a plus. A two-year degree in a technology-related field or equivalent military or work experience is required. A bachelor's degree in computer science, information technology, engineering, or a related technical field is preferred. Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.$25-30 hourly 4d agoIT Systems Administrator
Logical Computer Solutions
Technical support engineer job in Mobile, AL
Logical Computer Solutions is a leading IT company dedicated to providing innovative solutions and top-notch IT services to companies across the south east. With a dynamic and collaborative work environment, we are seeking talented IT System Administrators to join our team. As an IT System Administrator, you will play a crucial role in maintaining and enhancing the IT infrastructure at various customers. If you are passionate about technology, problem-solving, and thrive in a fast-paced environment, we invite you to be part of our growing team. There are many opportunities for career growth for highly motivated team members who enjoy learning. Previous technical support and customer support experience is highly desired. We are looking for individuals who are eager to learn, highly customer focused, patient, reliable, able to effectively communicate, self-driven, have a positive attitude, and can prioritize and execute tasks without micro-management. Most importantly, we are looking for excellent additions to our growing team! Essential Duties and Responsibilities: Administer, monitor, and maintain a customer's IT infrastructure. Install, configure, and troubleshoot hardware and software components. Collaborate with the IT team to implement and support network security measures. Provide technical support to end-users and resolve IT-related issues. Conduct regular system audits to ensure compliance with security policies. Stay updated on emerging technologies and recommend enhancements for continuous improvement. Assist in planning and implementing IT projects. Ownership and responsibility for specific clients. Follow up with customers and team to verify issue resolution. Analyze customer trend data to proactively prevent issues and improve productivity. WiFi and network connectivity troubleshooting. Opportunities available for advancement and increased responsibility for driven individuals. Desired Qualifications and Experience: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Proven experience as an IT System Administrator. Strong knowledge of Windows operating systems. Experience with virtualization technologies (VMware, Citrix, Hyper-V). Familiarity with network protocols, switching, security, and firewalls. EMR/EHR/Practice Management or other database Software. Microsoft 365, Office 365, and Azure. Excellent troubleshooting and problem-solving skills. Ability to work independently and collaboratively within a team. Strong communication and interpersonal skills. Competencies: Attention to detail Organized Excellent problem solving Accountability and dependability Adaptability and flexibility Customer focus Self managed Time management, prioritization and documentation Team player Continual learning and improvement Ethical conduct Job Type: Full-time Benefits: 401(k) with matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance and certification reimbursement Experience level: 2 years + If you have 10+ years of experience please apply to the Senior Systems Engineer position Please send an email with a response to these application questions. Why are you looking for a job change? Why do you feel that you are the best candidate for this job compared to the other applicants? What do you hope to achieve with our company and your career in the next 5 to 10 years? Ability to Relocate: Mobile, AL 36693: Relocate before starting work (Required) Work Location: In person Job Type: Full-time 8 hour day shift Monday through Friday Pay: $58k - $115k / year Expected hours: 40 per week$58k-115k yearly 1d agoOperations Support Engineer
Clearancejobs
Technical support engineer job in Huntsville, AL
ClearanceJobs is currently partnering with a rapidly growing aerospace company to assist in hiring an Operations Support Engineer on a full-time, permanent basis. This position must be held onsite in Huntsville, AL and requires an active Secret security clearance (minimum), with a TS/SCI security clearance preferred. Relocation assistance is available for non-local candidates. Title: Operations Support Engineer Location: Huntsville, AL Clearance: Secret (minimum) Summary: The selected engineer will support operational activities at our customer Operations Center (OC). Staff will be assigned to provide 24/7 operational support to SDA's Proliferated Warfighter Space Architecture (PWSA) Transport Layer. The PWSA Transport Layer will provide multi-band global communications access and persistent encrypted connectivity for warfighter missions. Staff will be required to work shifts and weekends and be on-site at the government customer facilities. Staff will be working in a highly dynamic environment with multiple government customers and partner organizations to provide critical warfighter capabilities. REQUIRED: Up to 6 months of Training at our headquarters in Greenwood Village, CO REQUIRED: After completion of training, you must be willing to relocate and work in our facility in Huntsville, AL full-time RESPONSIBILITIES Perform on-console tasks for real-time operations and anomaly investigations for multiple missions Develop and execute Procedures for mission operations and Spacecraft mission planning Respond to anomalies, software issues/failures for both ground and space assets Trend and monitor telemetry Monitor health and safety of space and ground segments Support mission integration into the operations center Support Mission Planning activities for the PWSA constellation QUALIFICATIONS Ability to quickly learn new software and technical subjects Familiarity with Python Excellent organization and communication skills Ability to work well in both a team environment and executing individual tasks Previous experience in satellite operations or satellite mission planning Ability to regularly work off hours, weekends and holidays; shift work required PREFERRED QUALIFICATIONS BS degree in engineering, computer science, or relevant technical field General knowledge of spacecraft subsystems, orbital dynamics, and ground systems Experience with the following: Telemetry analysis and trending Space situational awareness Flight and ground software Network administration Data management General familiarity with current cybersecurity best practices About the Company: This aerospace company was founded to radically improve spacecraft affordability and reliability, transforming, and enabling next- generation space mission operations worldwide. Today, the company is one of the most innovative aerospace companies, specializing in end-to-end customer solutions and the rapid production of spacecraft platforms. The company's complete Space Segment Solution includes spacecraft production, payload integration, system integration & test, launch services, ground segment services, and mission operations, enabling customers to leverage the company's existing technology solutions to get to orbit rapidly and responsively. This company is looking to expand their team across the board. Benefits: In addition to competitive compensation and exciting projects, this company is proud to offer a comprehensive benefits package including medical, dental, and vision insurance along with unlimited PTO and a 401K.$80k-135k yearly est. 1d agoNetwork Operations Support Technician
Vista Applied Solutions Group Inc.
Technical support engineer job in Montgomery, AL
This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the State of Alabama's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits. Key Responsibilities: Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability. Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details. Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues. Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel. Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team. 2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat Skills Required: Minimum 1 year of experience with LAN/WAN maintenance and support. Minimum 1 year of call center or service desk experience. Strong customer service skills. Experience or knowledge of voice and data circuits, including troubleshooting and research. Familiarity with incident ticketing systems such as ServiceNow or Remedy. Experience Required: At least 1 year of systems analysis or service desk experience. Education Required: High School Diploma or GED. Preferred Qualifications: CompTIA Network+ Certification.$37k-46k yearly est. 5d agoJava Application Support Lead
Galent
Technical support engineer job in Birmingham, AL
Role: Java Application Support Lead Duration: Long term Contract Experience: 12+ 15 Years Responsibilities Manage stakeholder expectations regarding the success of Application Support strategies and projects Work with key stakeholders including executives, senior leaders, and a variety of customers to identify, oversee, and deliver IT application support solutions that are effective and user-friendly, and support strategic initiatives, business outcomes Develop, track and improve key performance indicators for personnel and systems Supervise, mentor, and train application support personnel, which may include geographically dispersed personnel and contractors Work and collaborate with global teams to deploy, maintain, troubleshoot, and manage application systems Manage large-scale applications/systems / projects across multiple product lines/businesses, involving significant complexity. Develop and implement solutions for managing the business application environment to include monitoring, reporting, system incident management and resolution Evaluate and improve on operational processes and metrics, procedure manuals, and systems/business process documentation Assign incoming cases to team, ensuring the resources assigned have the correct skill set and capacity to resolve application support issues and restore business capabilities Resolve customer issues, implementing and meeting L3 Application Support Service Level Agreements and improving application support processes Collaborate with internal teams (Development, DevOps, Infrastructure, Product Management, Quality Assurance, Cloud etc.) on trending issues Ensure quality of case handling (incidents, problems, requests) Build relationships with the business units/users Manage delivery of minor application bug fixes, enhancements and continuous improvement around our products and service lines Qualifications & Experience Bachelor's degree in computer science, Business Management, Information Services or an equivalent Proven ability to lead application support teams and engage across business domains Requires 5+ years of people management experience in an application support environment, preferably with co-located and remote direct reports. Previous experience with global IT service provider organizations, especially in an application support role is highly desired. Ability to consistently make decisions in a timely manner sometimes with incomplete information and under tight deadlines. Expertise with automating complex tasks and direct experience with API calls and SQL queries is a plus. Experienced in the management of Applications Support and Service Delivery Management using ITSM tools such as ServiceNow. Good functional and technical understanding of multi-tier application architecture$57k-80k yearly est. 2d agoNetwork Engineer
Istaff
Technical support engineer job in Orange Beach, AL
Network Engineer - Orange Beach, AL (Onsite) Full-Time | Monday-Friday, 8 AM-5 PM CT | Are you a skilled Network Engineer looking to design, optimize, and support large-scale network environments? Join a growing team where your expertise will directly impact connectivity across multi-dwelling units, commercial properties, and regional points of presence. This role offers autonomy, hands-on engineering work, and the opportunity to help shape high-performance network infrastructure. About the Role The Network Engineer will design, implement, maintain, and enhance IP network systems to ensure high performance, security, and scalability. You'll support both new buildouts and ongoing operations, working closely with technical teams to deliver best-in-class connectivity solutions. This is an onsite role located in Orange Beach, Alabama. What You'll Do Design, configure, and maintain Layer 2/Layer 3 network infrastructure, including switches, routers, firewalls, and wireless systems Administer Linux-based network management systems, monitoring tools, and supporting server infrastructure Deploy and manage VNFs and virtual machines using platforms like VMware, KVM, or Proxmox Monitor network performance and respond to alerts, outages, and degradation events Troubleshoot complex issues such as packet loss, latency, routing anomalies, and equipment failures Assist with POP buildouts, customer handoffs, and interconnection with third-party providers Collaborate with field engineers, technical services, and construction teams on network projects Perform regular firmware upgrades and security patches Maintain accurate network documentation (diagrams, inventory, change logs) Support field engineers and network operations teams with technical guidance Handle additional duties as needed This position does not include supervisory responsibilities. What You Bring Required Skills Strong verbal and written communication Excellent organization, documentation, and attention to detail Effective time management and ability to meet deadlines Ability to work independently in a fast-paced environment Able to perform well under pressure Education & Experience High school diploma or equivalent (Associate's degree in Networking or IT preferred) 3+ years of experience in network engineering or ISP operations Hands-on Linux system administration experience (command line, shell scripting, troubleshooting) Experience with virtualization technologies (VMware, KVM, Proxmox)-VM deployment, resource management, performance tuning$65k-94k yearly est. 3d agoNetwork Engineer
Altec
Technical support engineer job in Birmingham, AL
Autonomously design, plan, evaluate and optimize highly complex network systems MAJOR RESPONSIBILITIES: Design, deploy, and maintain enterprise-grade routing, switching, and security infrastructure (Arista, Palo Alto, Aruba) Plan, implement, and administer enterprise firewalls and segmentation policies in Palo Alto Networks environments using Panorama. Support and maintain Netskope SASE (ZTNA, SWG, CASB, and NPA) solutions for secure cloud and remote access. Troubleshoot complex routing and switching issues (BGP, OSPF, VLANs, EVPN/VXLAN). Analyzes network performance metrics to identify areas for improvement and recommend solutions. Troubleshoots and resolves complex network performance issues independently. Collaborates with business units to understand network requirements and objectives. Develops and maintains network documentation including configurations, policies, and procedures. Contributes to the development and implementation of compliance standards and best practices. EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: High School Diploma/GED Required Bachelor's Degree (Technical Degree Preferred) and 4 Years Relevant Experience or 6 Years Relevant Experience SKILLS/COMPETENCIES: Extensive hands-on experience with next-generation firewalls (NGFWs), particularly Palo Alto Networks platforms and Panorama management. Strong working knowledge of Aruba CX, AOS wireless, and ClearPass NAC. Familiarity with cloud security and SASE platforms, including Netskope (ZTNA, SWG, CASB, and NPA) or similar secure access solutions. Expertise in Layer 2/3 routing protocols and network security best practices. Experience with IP addressing, VLAN design, and DNS/DHCP management. Strong documentation and troubleshooting skills; comfortable in both GUI and CLI environments. Cloud Network Architecture | Design Documentation | Integration Management | Network Analysis | Network Architecture | Network Design | Network Optimization | Performance Analysis Enterprise-Wide Responsibilities: Champion continuous improvement efforts Proactive problem solving Train and mentor team members May have direct reports (less than 50% of time is spent on supervisory activities) Continued enhancement of skills and knowledge base Travel up to 25% may be required, specific assignments may have additional travel requirements All other duties as assigned Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted. Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.$58k-72k yearly est. 5d agoMID-LEVEL HELP DESK TECHNICIAN-DTS
Reliant Technology
Technical support engineer job in Huntsville, AL
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S. Army Space and Missile Defense Command (USASMDC) G8, Resource Management - Audit System and Policy (RMASP) Division for Telework. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This position supports audit readiness, travel policy compliance, and business process execution primarily through remote service desk operations, with limited onsite support as directed. Contingent upon contract award. Job Requirements Key Responsibilities: * Provide Tier II DTS customer support to travelers, Approving Officials, and organizational DTS users via phone and email * Assist with DTS software usage, troubleshooting, entitlements, policy interpretation, and payment issues * Audit DTS authorizations and vouchers for compliance with the Joint Travel Regulation (JTR) and DoD Financial Management Regulation (FMR) 7000.14-R * Support Government Travel Charge Card (GTCC) actions, including activation/deactivation and credit limit adjustments based on approved requests * Maintain daily performance logs tracking calls, requests, audits, services delivered, status, and closeout * Use SharePoint and SMDC Knowledge Management Support Tools (KMST) to process taskers and support DTS-related workflows * Assist with content management and business process analysis supporting audit readiness activities * Submit process improvement recommendations to the ACOR to mitigate risk and improve DTS operations Qualifications: * Secret clearance (required) * 4 to 7 years of experience providing DTS or DoD travel support * Demonstrated knowledge of DTS modules, workflows, and travel policy * Experience auditing DTS transactions for JTR and DoD FMR compliance * Experience supporting remote service desk operations * Familiarity with SharePoint and web-based knowledge management tools We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************$34k-59k yearly est. 7d agoAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy
Technical support engineer job in Alabama
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military$56k-76k yearly est. 3d agoHelp Desk Support
Techflow Inc.
Technical support engineer job in Montgomery, AL
Are you passionate about delivering exceptional technical support and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable "on-call" assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technical support and service excellence. Key Responsibilities * Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems. * Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support. * Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users. * Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis. * Develop and maintain problem resolution solution sets on all fielded/identified software defects. * Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency. * Writes query scripts to retrieve information and provide reports as needed. * Review and provide inputs to software designs. * Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS. * Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues.$32k-54k yearly est. 13d agoNetwork Engineer, Deployment & Support
Meta Platforms, Inc.
Technical support engineer job in Huntsville, AL
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry. Minimum Qualifications * 4+ years of work experience responsible for designing, deploying and operating large-scale networks * Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP) * Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6 * Experience working in a multi-vendor environment with hands-on experience with networking hardware * Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling * Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines * Proven experience working in a global team environment and solving problems with limited supervision * Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta Preferred Qualifications * Technical leadership and people management experience * Working knowledge of data center power and cooling infrastructure and critical facility operational best practices * Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices * Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl) * Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies Responsibilities * Deployment, configuration, and management of all network infrastructure on our datacenter campus * Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network * Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks * Create deployment packages and maintain as-built documentation and asset database for installed network gear * Establish and implement global best practices and contribute to the design of new scalable network solutions * Support the development, testing and integration of new hardware and software platforms into the network * Participate in an on-call rotation to support the regional network infrastructure 24/7 * 10% of travel required, up to 30% based on projects About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.$85k-112k yearly est. 15d agoEntry Level System / Network Support Technician
Entech.Net
Technical support engineer job in Dothan, AL
Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************$16-19 hourly 60d+ agoProduction Support / Tech Cleaning
Leadec Corp
Technical support engineer job in Pell City, AL
Team Member-Production Support Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost Essential Duties and Responsibilities: Complete tasks in accordance with standardized quality checklists Continually seek out opportunities to improve onsite activities Master skills associated with the versatility matrix Review current best practices resulting in efficiencies relating to time, material usage, and safety Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively All other duties as assigned by Leadec site management Competencies: One year of industrial experience and janitorial experience preferred Customer Service Orientation - Satisfying customers Adaptability - Willingness to deal with unexpected challenges or circumstances Problem Solving - Define problems and bring about viable solutions Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer Strong work ethic Knowledge, Skills, and Abilities: Communication Skills - Able to communicate with team members and management Language Ability - Ability to understand written job instructions Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes Reasoning Ability - Ability to conduct basic problem solving Physical Requirements: Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment. General Qualifications: Works in a safe manner looking for ways to improve Wears PPE Flexible schedule - willing to work unscheduled overtime, and sometimes weekends Dependable - Will be at work on time each day Reliable transportation Work in varying environmental conditions - paint shop (high humidity) Work in manufacturing environment - (fast paced) Physically can perform work - Lifting up to 50lbs, excessive walking, etc. Teamwork - can communicate with team with no challenges Follows work instructions Independence - can work without direct supervision Continuous Improvement mindset Professional communication skills Special qualifications: Manufacturing experience Tow motor experience Fork lift experience Logistics experience Assembly line experience Paint application experience Benefits: Medical Dental Vision 401K Vacation Paid Holiday Employee Assistance$41k-72k yearly est. 5d agoIT Network Engineer (MSP)
K2 Staffing
Technical support engineer job in Huntsville, AL
Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow$67k-90k yearly est. 60d+ agoIT Network Engineer (MSP)
K2 Staffing, LLC
Technical support engineer job in Huntsville, AL
Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow$67k-90k yearly est. 1d agoES_025_Junior Systems Engineer_HSV
Applied Technology Solutions
Technical support engineer job in Huntsville, AL
Job DescriptionSalary: The Junior Systems Engineer will support the development of innovative designs to challenging engineering problems for a wide variety of applications. The Junior Systems Engineer will be responsible for providing high-level engineering support and leadership in ensuring the tracking of contract requirements and system interfaces and will play a key role in preparation for contract milestones including tracking the status of all milestone deliverables and in contract transition out efforts. The Junior Systems Engineer will interface with a growing ATS team of engineers and designers, helping to further develop the team by fostering a healthy focus on Systems Engineering concepts throughout the design process. This role is also anticipated to play a heavy role in establishing and maintaining company processes and procedures such as configuration management, inventory management, quality control, etc. Work closely with Engineering team leads in the derivation, writing, and tracking of System Requirements from SOWs, ensuring that final designs provide evidence of meeting all customers requirements and expectations. Support the Configuration Management of projects in maintaining design baselines, drawing trees, and Bills of Material (BOMs) and in taking a leading role in carrying out change requests. Take leading role in the maintenance of Interface Control Documents and in facilitating communication between team leads. Support Engineering team leads in preparation for and execution of milestone reviews, including ensuring the proper preparation for all entrance/exit criteria and in tracking the completion status and inclusion of all requisite milestone deliverables. Support contract transition out efforts throughout project, ensuring engineering and design teams efforts as well as the configuration management of their deliverables are completed with a focus on contract closeout in such a way as to ensure contract compliance and to maximize customer satisfaction. Requirements: 0 - 4 years of relevant experience BS in engineering or related field (equivalent experience may be accepted) Secret DoD Clearance or the ability to obtain a Secret DoD Clearance Experience in developing requirements Desired experience with Systems Engineering tools such as DOORS and/or CAMEO Desired experience in Model Based Systems Engineering Desired experience in Mechanical or Aerospace Engineering Note: ATS is a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited. All candidates who receive conditional offers of employment are subject to drug testing. In addition, ATS is an E-Verify employer. Export Control Regulations:Applicants for employment at ATS must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.$56k-79k yearly est. 22d agoHelp Desk Support
Techflow
Technical support engineer job in Montgomery, AL
Are you passionate about delivering exceptional technical support and solving complex challenges? TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics Readiness Portfolio, encompassing the Cargo and Personnel Movement (CPM) Systems, ensuring seamless operations during regular business hours and offering reliable “on-call” assistance after-hours. If you thrive in a fast-paced environment and have a knack for diagnosing and resolving intricate issues, we want to hear from you. Join TechFlow Inc. and be a vital part of our mission to provide outstanding technical support and service excellence. Key Responsibilities Deliver comprehensive technical assistance for the Enterprise Logistics Readiness Portfolio and Cargo Personnel Movement Systems. Provide expert Tier II and III support to resolve complex technical issues, troubleshoot system problems, and ensure high-quality service delivery both during business hours and through on-call after-hours support. Monitors discrepancy reports as tracked in approved tools to provide possible workarounds and improvement to assist field users. Documents problem resolutions on both functional and engineering solutions, and provide a monthly analysis report that includes metrics on trouble call data, trends, and a cumulative analysis. Develop and maintain problem resolution solution sets on all fielded/identified software defects. Researches software, documentation, procedural problems, and network related connectivity issues and provides coordinated resolution to the requester and/or requesting agency. Writes query scripts to retrieve information and provide reports as needed. Review and provide inputs to software designs. Assists in identifying and troubleshooting SDC compatibility issues with CPM FoS. Supports Help Desk Level II escalations to Level III. Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the government to resolve operational issues. Requirements High school diploma or GED Required years of experience as detailed below. General work experience may be substituted for education. Junior level: HS + 4 years of experience or Bachelor's + 1 year of experience. Journeyman level: HS + 8 years of experience, BS + 3 years of experience. Senior level: BS + 7 years of experience, MS + 3 years Proven experience with Tier II and III support, including proficiency in troubleshooting hardware and software issues, operating systems, and network configurations. Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical users. A customer-focused mindset with a commitment to delivering high-quality support and ensuring user satisfaction. Experience with the following tools: Jira, Jira Service Management, Confluence, Remedy, Microsoft Office Suite. Certifications: (411) Technical Support Specialist-Intermediate per DoD 8140.03M; Active DoD Secret Clearance, US Citizenship is Required. Desired Qualifications Knowledgeable in DoD cargo movement and transportation processes. Knowledgeable in AF vehicle fleet management and operations processes. #techflow Benefits Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government's most demanding mission and business challenges. Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better. TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration. TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! Employee stock ownership plan (ESOP) - Pride in being an employee-owner and annual employer contribution (per plan guidelines) 401k plan with Roth option. Eligibility for an employer match. Immediate vesting Paid time off Holidays - 11 paid holidays per year Comprehensive medical, dental, and vision plans Company-paid Life & AD&D insurance plan Employee Assistance Program Wellness Resources Company-paid training and development program Voluntary benefits include: Life & AD&D Insurance for employee, spouse, and children Short-term and long-term disability (per plan guidelines) Legal Shield and Identity Theft protection plans Pet Insurance$32k-54k yearly est. Auto-Apply 12d agoAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy
Technical support engineer job in Montgomery, AL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military$56k-76k yearly est. 3d agoEntry Level System / Network Support Technician
Entech.Net
Technical support engineer job in Dothan, AL
Job DescriptionSalary: Entech Culture: Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech. Job Summary: This position requires you to be at our DOTHAN, Alabama location. Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique. Job Responsibilities: Remote Support of a wide range of clients using remote support tools Resolve issue tickets in a timely manner Assist other team members in projects Server troubleshooting in Virtual Environments Basic networking including cabling and basic network deployment tasks Help monitor Backup, Security, and other IT solution tools Qualifications: Advanced knowledge and experience in VMWARE environments Mastery of desktop support and ability to knowledge share with other team members Awesome customer service service and phone skills Love for technology and IT solutions A+, Net+, Server+ required or 1 year professional IT experience. Other Requirements: Team player Ability to stay organized in a high paced environment Great customer service and communication skills An in-depth pre-employment background investigation and drug test is required. Benefits: Health, Vision, Dental, Life Ins 401k with Match Professional Development Reimbursement Paid Holidays, Paid Time Off, Paternal Leave Remote Work options available after 90 days Benefit Conditions: Waiting period may apply Only full-time employees eligible Apply today to learn more about Entech. We look forward to hearing from you! Job Types: Full-time, Contract, Temporary, Internship Salary: $16.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Experience: IT Support: 1 year (Preferred) Customer service: 1 year (Preferred) License/Certification: CompTIA A+ Required **********************************$16-19 hourly 21d agoIT Network Engineer (MSP)
K2 Staffing
Technical support engineer job in Huntsville, AL
Summary Our client is a leading Managed Services Provider (MSP) company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Network Engineer, who has Managed Services Provider (MSP) experience. Please review the specifications of this job description and if you feel you are a good fit, please apply with a copy of your latest resume. Duties & Responsibilities Configuring Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Onsite Network Hardware Support and Installation Assist with Windows Servers Monitor alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as Network Engineer. History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Advanced knowledge of network, server, and workstation troubleshooting. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Huntsville, AL$67k-90k yearly est. 1d ago
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