Technical support engineer job in Beverly Hills, CA
The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team!
The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai.
Are you ready to be a part of breakthrough research?
The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics.
As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun).
Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications.
Primary Duties and Responsibilities:
Train, guide, and supervise a team of junior associates.
Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations.
Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations.
Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best.
Assign service requests to junior associates and ensure their proper execution and successful completion.
Ensure the availability of all required resources for the execution of service requests.
Liaise with investigators regarding service requests.
Participate in the planning, execution, and troubleshooting of service requests.
Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings.
Execute or manage the execution of projects testing new technologies, assays, or kits.
Analyze, summarize, and present findings at monthly R&D meetings.
Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates.
Receive, store, and document samples.
Attend meetings and seminars/webinars as assigned.
Qualifications
Education:
Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred.
Experience & Skills:
Two (2) years of laboratory experience are required. Five (5) years is preferred.
Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics.
Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers.
Minimum 1 year of supervisory and training experience.
Experience in single cell NGS assays and cell biology is preferred.
Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision.
Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels.
Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment.
Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols.
Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals.
Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 10395
Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core
Department : Research - BMS - Bioinfo and Func Genomics
Business Entity : Cedars-Sinai Medical Center
Job Category : Academic / Research
Job Specialty : Biomanufacturing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75,524.80 - $117,062.40
$75.5k-117.1k yearly 17h ago
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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Technical support engineer job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 6d ago
Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Technical support engineer job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 6d ago
Desktop Support Specialist
Synergis 3.8
Technical support engineer job in Anaheim, CA
TITLE: Desktop SupportTechnician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 3d ago
Customer Service and Technical Support Team Lead
The Headhunters Recruitment
Technical support engineer job in Irvine, CA
Our client, a global leader recognized for innovation and exceptional customer experience, is seeking an Onsite Customer Service & TechnicalSupport Team Lead. This is a hands-on leadership role that combines team management, technical troubleshooting, and process improvement. The ideal candidate will be a system super user with strong experience in inventory-based businesses and after-sales service.
Key Responsibilities
Lead, coach, and develop a global team of customer service and technicalsupport representatives.
Actively participate in front-line support, including managing escalations and troubleshooting technical issues.
Coordinate global schedules and workflows to ensure consistent support coverage across multiple time zones.
Provide support to global B2B clients and end users on inquiries, product questions, and service issues.
Oversee daily service operations and ensure alignment with SLAs and business priorities.
Monitor and analyze key performance metrics (response time, resolution rate, CSAT, SLA compliance).
Develop and maintain SOPs, troubleshooting guides, and training materials.
Serve as a super user for Microsoft Dynamics CE and Navision (Business Central), providing first-line and advanced support.
Collaborate with IT and system administrators to diagnose system bugs or process gaps and recommend solutions.
Requirements
5+ years of experience in customer service and technicalsupport leadership roles.
Strong technical knowledge of Microsoft Dynamics CE and Navision (Business Central).
Proven experience managing global teams and working across multiple time zones.
Background in inventory-based businesses (B2B preferred; B2C acceptable).
Experience in after-sales and service environments.
Excellent communication, problem-solving, and leadership skills.
Ability to remain calm under pressure and take ownership of escalations.
Must have a valid passport and be available for occasional international travel.
Eligible to work in the United States (no visa sponsorship available).
Additional Details
Onsite role in Irvine, CA.
Training: First two weeks in Australia.
Reports to Peter (COO) based in Australia.
Approximately 70% transactional activities, 30% leadership duties.
Must be comfortable handling customer calls and team escalation calls.
Candidates unable to travel internationally will not be considered.
Key Competencies
Motivates & Engages Others
Takes Action
Explains Ideas & Issues Effectively
Gathers Information for Effective Decision-Making
Change Management
Customer Focus
Resource Management
Compensation & Benefits
Base salary: $80,000 - $95,000 (depending on experience).
Comprehensive benefits: medical/dental/vision/life/LTD (company pays 75% of premium), 401(k).
Opportunities for professional development and growth.
Candidates must be eligible to work in the United States. Only candidates selected to move forward in the hiring process will be contacted.
$80k-95k yearly 2d ago
IT Support Specialist
Spinelli Kilcollin
Technical support engineer job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technicalsupport while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 19h ago
Head of Hardware Product
Skylight 4.2
Technical support engineer job in Los Angeles, CA
Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world.
Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention.
In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable.
Responsibilities
You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers.
Lead Skylight's hardware team, including program management
Own Skylight's hardware roadmap for Calendar & Frame
Deeply understand our customers, their needs and alternatives
Propose ideas, get alignment and development clear requirements
Build an accessory roadmap to make Skylight products loved in the home
You are excited by our mission to build the Family OS
You are a strong communicator with an ability to simplify the what, why and how
You have a track record of building consumer electronics products end to end
You have owned product(s) that reach hundreds of thousands or millions of customers
You understand the customer and tend to be right on what is and is not needed
You have strong data analytics skills and a data-driven approach
You have 10+ years of experience in product management
You have 5+ years working on consumer electronics (or similar) products
Our competitive compensation package includes:
Competitive Salary + Equity Package
401K matching
Wellness, learning, and home-office budgets
Health, Dental & Vision Medical Plans
Tremendous autonomy to set the direction of your work
Unlimited PTO
Company holidays on the first Friday of every month (Excluding November, December, and January)
Equal opportunity employer
Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board!
We hire across the U.S., but for legal reasons, we have to list NY and CO separately.
For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
Argo Group, a leading international specialty insurer, is expanding its Excess Casualty underwriting team and seeking an Underwriting Technical Specialist who is eager to build a meaningful career in specialty insurance. This underwriting-focused role supports production, marketing, and portfolio management within the excess casualty line of business. The position offers flexibility in level; based on experience, with opportunities for professional growth.
The Underwriter will work onsite (five days per week) at one of our office locations, with a preference for candidates based in Los Angeles, Omaha, and Houston.
Key Responsibilities
Underwrite and analyze new and renewal business within the excess casualty line, supporting production goals while maintaining underwriting discipline and profitability.
Contribute to portfolio management by supporting GWP growth and achieving loss ratio and combined ratio objectives for assigned books, regions, or niches.
Execute marketing initiatives and maintain consistent, high-quality communication with brokers regarding products, appetite, and underwriting decisions.
Develop, strengthen, and expand broker relationships to drive new business opportunities in targeted territories.
Participate in broker and client meetings and stay informed on market conditions, economic trends, and legal developments impacting underwriting decisions.
Collaborate with internal teams and participate in special projects to support cross-functional initiatives, operational excellence, and business growth.
Qualifications & Skills
Bachelor's degree or equivalent combination of education and experience, with underwriting experience in excess, umbrella, or primary casualty insurance.
Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint; experience with ImageRight or similar systems is a plus.
Customer-focused mindset with the ability to build and maintain effective broker and internal relationships.
Willingness to learn, work hard, and grow within a defined career path, with flexibility to travel as business needs require.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
New York and California pay range: $148,000 - 204,000
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$148k-204k yearly 3d ago
Technical Support
LTS-Video Solutions for Security Professionals
Technical support engineer job in Industry, CA
TechnicalSupport is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technicalsupport and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technicalsupport.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technicalsupport requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technicalsupport or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 3d ago
It Support Specialist
Teksystems 4.4
Technical support engineer job in Santa Ana, CA
We are looking for an IT Support Specialist with experience supporting Manufacturing environments and technology. This resource will be responsible to IT support of 3 sites within a 20 mile radius with 80% of their time at the core site. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance.
Top Skills' Details
1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android
2) Printer and Scanner Installation, Configuration, troubleshooting-
3) Conference Room Technology- Teams, Zoom WebeX - AV support
4) Remote Support Tools and ticketing systems -
5) Basic Active Directory and Group Policy software deployment
his role is responsible for providing day-to-day technicalsupport and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements.
Key Accountabilities and outcomes
-Provide technicalsupport and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets
-Install, configure, and maintain printers, scanners, and multifunction devices
-Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment
-Perform device setup, configuration, and deployment for new employees and equipment refresh cycles
-Assist end users with software installations, updates, and application issues
-Provide on-site and remote technicalsupport to resolve hardware and software problems
-Train end-users on device usage, software applications, and best practices
-Document support activities, maintain device inventory, and generate reports on support metrics and device performance
-* Ability to travel up to 25% to different manufacturing plants for on-site support and installations
Knowledge and Experience
-* 3+ years of experience in end user support, help desk, or desktop support
* Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android)
* Experience with printer and scanner installation, configuration, and troubleshooting
* Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx)
* Experience with device imaging, deployment, and configuration management tools
* Understanding of Active Directory, Group Policy, and enterprise software deployment
* Proficiency in remote support tools and ticketing systems
* Strong customer service orientation with excellent interpersonal skills
1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals.
2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication
3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment
4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management
5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices
6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment
7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation
8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users
*Skills*
Support, Troubleshooting, Customer service
*Top Skills Details*
Support,Troubleshooting,Customer service
*Additional Skills & Qualifications*
Wintel, Servers Network basics
*Experience Level*
Intermediate Leve
*Job Type & Location*This is a Contract position based out of Santa Ana, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Santa Ana,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-40 hourly 1d ago
Information Technology & Administrative Specialist
Dramabox
Technical support engineer job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technicalsupport for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 2d ago
Healthcare IT Training Specialist
Tucker Parker Smith Group (TPS Group
Technical support engineer job in Los Angeles, CA
IT Training Specialist
Employment Type: Contract (6 months with potential extension)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $45-50/hour
Position Summary
The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats.
Key Responsibilities
Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures
Schedule training sessions based on classroom availability, equipment, and instructor resources
Develop and maintain self-paced learning options using video, audio, and computer-based learning tools
Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids
Design and deliver classroom-style training programs for new applications and hardware
Monitor, evaluate, and document training activities and program effectiveness
Review and assess training materials developed by departmental instructors
Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users
Plan, organize, and conduct orientation and ongoing training for employees on IT applications
Stay current on technology developments and training best practices through continued learning and research
Minimum Education
Bachelor's degree in a related field required
Minimum Experience & Qualifications
Minimum 3 years of proven IT training experience, preferably in a healthcare environment
Competency in both Ambulatory and Inpatient Cerner clinical applications
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio
Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred
Ability to understand and explain business and clinical application workflows
Experience writing eLearning scripts preferred
Hands-on experience developing a variety of training materials, including:
Participant guides
Job aids
Quick reference guides
Short video tutorials
Experience utilizing Snagit or similar screen capture tools
Experience working in large, dynamic project environments preferred
Proven track record of professionalism and excellence
$45-50 hourly 19h ago
Solutions Engineer - SLED
Cisco Systems, Inc. 4.8
Technical support engineer job in Glendale, CA
The application window is expected to close on: 12/31/2025.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Candidates must reside or be willing to relocate to Socal
U.S. PERSON
Meet the Team
Our Team is seeking a Pre-Sales Solutions Engineer focusing on the SLED market. The team supports and empowers each other to be the best team and to have fun. We have a wide range of interests outside of work, but we all love technology (and most of us have built our own Cisco network in our homes)! In this customer facing role you will collaborate with both business and technical leaders to build strong relationships that ensure Cisco's products and services are aligned to the unique needs of the specific customers.
YOUR IMPACT
As a Solutions Engineer, you are passionate about technology and how it can drive business outcomes. You will serve as the technical go-to person for the Accounts, translating Cisco's innovative solutions into actionable, strategic plans that align with your customers' priorities. This opportunity will have the opportunity to work across a comprehensive portfolio of products and services, including Networking, Observability, Security, Collaboration, Compute and AI - crafting multi-architecture solutions to meet the customer's specific needs in the SLED market.
LOCATION & WORK ENVIRONMENT
- Based in Southern California (home office with regular customer site visits)
- Regular travel throughout the region to customer sites, events, and conferences
- Occasional travel to Cisco offices or national events
- Hybrid work model with flexibility for customer engagement
MINIMUM QUALIFICATIONS
- 8+ years of experience in technical pre-sales, solutions engineering, or network engineering roles
- Demonstrated experience working with California education sector clients
- Proven track record of successfully architecting and positioning enterprise technology solutions in the Southern California region
TECHNICAL SKILLS
- Strong understanding of networking fundamentals (routing, switching, wireless, SD-WAN)
- Knowledge of network security technologies (firewalls, VPN, secure access, zero trust)
- Familiarity with collaboration platforms (video conferencing, contact centers, unified communications)
- Understanding of cloud architectures and hybrid/multi-cloud strategies
- Experience with data center technologies and application infrastructure
- Knowledge of California-specific technology requirements and compliance frameworks
- Established relationships with Southern California SLED customers highly
Preferred
PROFESSIONAL SKILLS
- Excellent presentation and communication skills with both technical and executive audiences
- Strong problem-solving abilities and consultative approach
- Ability to translate technical concepts into business value
- Self-motivated with ability to work independently and as part of a team
- Willingness to travel throughout Southern California region (40-60%)
- Valid California driver's license and reliable transportation
- Ability to work effectively in culturally diverse environments
Certifications (Preferred)
- Cisco CCNP or CCIE certification
- Relevant security certifications (CISSP, CCSP, or equivalent)
- Cloud certifications (AWS, Azure, or Google Cloud)
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $197,600.00 to $249,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$205,500.00 - $298,300.00
Non-Metro New York state & Washington state:
$197,600.00 - $286,900.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
$205.5k-298.3k yearly 1d ago
Mission Support Specialist
Keenbee Talent Soluitions
Technical support engineer job in Los Angeles, CA
A leading federal contractor is seeking an experienced and highly qualified SSC C2 Mission Support Specialist to join its dynamic team. This role provides the opportunity to work directly with Space Systems Command (SSC) Technical Agents within the SSC/BZC Division Space C3 Branch, contributing to critical mission success.
The specialist will be responsible for tracking and reporting mission risks, issues, and gaps across operational threads, developing and presenting briefs, and collaborating with key stakeholders. This includes close coordination with Federally Funded Research and Development Centers (FFRDCs), the U.S. Government, and both acquisition and operational communities to address challenges through innovative, collaborative solutions.
This position offers broad exposure to space acquisition and operational offices across the Department of the Air Force and the wider space enterprise, directly supporting national space security priorities and advancing mission readiness.
Key Responsibilities
Provide direct support to SSC Technical Agents within the SSC/BZC Division
Capture, track, and manage updates on Risks, Issues, and Gaps (RIGs) for mission threads as identified by SSC/BZC leadership
Develop and contribute to the creation of professional briefings for leadership and stakeholders
Collaborate with FFRDCs and U.S. Government partners to identify and resolve mission-related RIGs
Work closely with acquisition and operational communities to resolve issues through innovative and collaborative solutions
Build familiarity with space acquisition and operational offices across the Space and Department of the Air Force enterprise
Required Skills and Experience
Active TS/SCI clearance
10+ years of experience in large space program acquisition, systems engineering, and/or operations
8+ years of experience with National Security Space ground, space, and/or launch systems
Demonstrated expertise in space systems and C2 operational environments
Proven ability to brief senior leaders with clarity and precision
Track record of effective collaboration on dynamic, cross-functional teams
Experience supporting SSC Technical Agents or similar space C2 organizations
Familiarity with space mission threads, operational risk management, and acquisition processes
Successful collaboration with FFRDCs and multiple U.S. Government agencies
Proven ability to operate on-site at U.S. Government facilities
Education & Certifications
Master's degree in Aeronautical Engineering, Astronautical Engineering, Mechanical Systems Engineering, or Computer Science
Candidates with lower educational qualifications may be considered through a waiver process, based on experience and performance history
$40k-66k yearly est. 60d+ ago
Laboratory Support Associate I
Agendia 4.5
Technical support engineer job in Irvine, CA
Apply Description
**Shift will be Wednesday - Sunday (Wed/Thurs/Fri 9:30-6:00pm, Sat 10:30-7:00pm, Sun 8:00-4:30pm)
The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents.
POSITION WITHIN THE ORGANIZATION
1. Reports to Sr. Manager of Pre-Analytical Laboratory
2. Cooperates with all departments across the organization
3. Participates in:
Department meetings (local)
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Receives and sorts specimens for testing
o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved
o Reports problem holds and provides resolution timely
o Accessions all cases received for testing, including data entry of all pertinent information into LIS
o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments
o Assembles case paperwork and files, including pre-analytic documentation and labels
o Performs entry of add-on testing
o Uses company platforms to effectively communicate with internal staff
o Remains informed of all procedure changes pertaining to sample processing
o Performs quality assurance checks of samples
o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems
o Identify and report any quality or compliance concerns and take immediate corrective action as required
o Follow Department's procedures including specimen routing and handling.
o Maintains or assists in maintaining inventory of the department
o Files and archives patient folders
o May coordinate remote storage and retrieval for site as needed
o May assist with coordinating waste pickups and maintains documentation
o Receives incoming supplies; store and inventory
o Returns slides and blocks to clients
o May assist with scheduling equipment preventative maintenance with vendors
o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed
o Assists management and technical staff with administrative duties as needed
o Performs PDE (Pathology Data Entry) and Pathology Interpretation
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
o Global Customer Success Team
o Laboratory Department
External
o n/a
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
o High School Diploma or equivalent
EXPERIENCE
o One (1) to three (3) years of relevant experience preferred
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months
o Works productively and efficiently to achieve company and departmental goals
o Communicates effectively with all levels of staff
o Adheres to Agendia core values, safety and compliance policies and procedures
o Accurately follows department SOPs for specimen handling and processing
BEHAVIORAL COMPETENCIES/DESIRED SKILLS
o Proficient with MS Office programs
o Ability to communicate effectively
o Strong organizational skills and attention to detail
o Ability to work independently
o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards
o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
o General laboratory environment
ENVIRONMENT/SAFETY/WORK CONDITIONS
o Vision to read written and published quality documents and to observe operations
o Regularly walks, sits, and stands
o Regularly works on a computer for approximately 6-8 hours per day
o Frequently lifts, pushes/pulls, and carries up to 20 pounds
o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment
o Must be able to read and understand scientific and complex directions
TRAVEL
o Requires no travel
OTHER DUTIES
o Other duties as required
Salary Description $25.00-$30.00 per hour
$25-30 hourly 3d ago
Network Engineer (Palo Alto, Meraki, Azure)
Irvine Technology Corporation
Technical support engineer job in Santa Ana, CA
Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives.
Location: Onsite in Santa Ana, CA
Compensation: This job is expected to pay about $125,000-135,000 plus benefits
What You'll Do:
Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.
Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.
Investigates and resolves problems, inefficiencies, and performance issues.
Evaluates, tests, recommends, and implements specific network solutions.
Develops advanced/leading-edge technologies and/or concepts.
Mentor junior network admin and engineer.
Independently analyzes and provides innovative solutions to network engineering and design projects.
Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack.
What Gets You the Job:
Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience .
5+ years of relevant experience in Network Engineering role.
Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS
Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies
Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls
Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform
Proficient in disaster recovery environments and business continuity
Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus.
Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
$125k-135k yearly 4d ago
CAMPUS: Solutions Engineer - Growth Platforms
Capital Group 4.4
Technical support engineer job in Los Angeles, CA
"I can succeed as an EDGE Early Career Associate at Capital Group."
As an IT Early Career Associate within our EDGE program, you'll work with the Growth Platform Team where your focus will be on enterprise-wide solutions that power the global launch of investment products - from ETFs and Mutual Funds to SMAs and more. As a Direct Placement Associate, you'll be part of an engaging cohort experience that focuses on learning and development along with making connections through social events and networking during your first year at Capital Group. You'll learn directly from our leaders through a speaker series, take on interesting business problems in sprint challenges and engage in activities to strengthen your technical skills and business acumen. You will be well supported and will learn how information technology elevates our ability to provide the best technology platforms for our internal customers and how the Capital System has sustained superior results over time.
You may solve problems through rigorous analysis
You may design, develop, and test creative technical solutions for business needs
You will be working as part of an inclusive and collaborative team in an agile environment
You will work on system analysis while partnering with business and technical teams
You will work with industry leading technologies.
You will partner with multiple departments across Information Technology to implement enterprise-wide efforts
"I am the person Capital Group is looking for."
You are currently pursuing a technology related field of study with an anticipated graduation date of Spring 2026
You have a cumulative GPA of 3.0 or above
You have practical experience working with complex business requirements and converting them into technical solutions
You have had exposure to business systems analysis functions, product roadmaps, AI, integration plans, and testing
You can demonstrate exceptional active listening skills and approach tasks with a high level of conscientiousness and attention to detail
You can step into situations without a lot of information, get up to speed quickly and contribute to driving disparate groups to a resolution
You can participate in creating end to end solution definitions, points of view, system flows and perform impact analysis
You are interested in gaining knowledge in technology, investment operations and management, and product management and partnering with both the business and technical teams
You have a basic understanding of SDLC and agile methodologies
You express ideas effectively and interact professionally with others
You are not intimidated by the new and unfamiliar and embrace a continuous learning mindset
You are solution driven, accountable for results, and comfortable socializing your thought process
You are highly collaborative and willing to share your point of view
Orange County Base Salary Range: $81,710-$130,736Los Angeles Base Salary Range: $86,592-$138,547
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.
$86.6k-138.5k yearly 4d ago
Device Support Specialist - Anaheim / Hunington Beach
Novocure Inc. 4.6
Technical support engineer job in Anaheim, CA
The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role must reside in Orange County, CA
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 4d ago
Credit Resolution Support Specialist
Water and Power Community Credit Union 3.7
Technical support engineer job in Los Angeles, CA
Role:
Perform and conduct complex, time-intensive credits on non-performing assets through journal entries and department monetary adjustments and may be required to balance outages.
Responsible for the accuracy of charge off losses and adjusted journal entries ensuring accounting principles are followed for proper financial record keeping. This position works independently to provides technicalsupport and research support to branches, Credit Resolution, and other back office departments. The Credit Resolution Support Representative role will function as a subject matter expert in a variety of complex functions, including Credit Disputes, Validation of Debt, Payment history analysis, Paid Ahead reports for Real Estate loans. The role also serves as a back-up support for Credit Resolutions Collateral Representative.
Duties and Responsibilities:
Monitor and maintain sub-ledgers, reconcile, and research accounts to clear variances.
Participate in department projects.
Maintain a basic understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act (BSA} and anti-money laundering laws appropriate to the position.
Assist in audits and reconciliations on account types including the following:
Vehicle/RV loans
Personal Loan
Line of Credit
Credit Card
Collection payments
Collection extensions
Expulsion Process
Account closure
Negative Shares, Visa, and Loan Charge-offs.
Review delinquent accounts 150 to 180 days past due and write-off small account balances on personal loans, Visa, and Negative shares.
Assigns charge off accounts to Collection Agencies
Processes payments received on charged off loans
Post and balance all Chapter 13, collection agency, and attorney suit payments
Processes Charge off loans as approved by the Board of Directors.
Make corrections or processes changes to loan payments
Independently work with WPCCU departments to resolve member disputes
Foster a positive and engaging work environment by sharing best practices and industry standards.
Maintain positive communication through words and actions by modeling WPCCU mission, vision and core values.
Responsible for handling escalations related to complex credit bureau inquiries and disputes from members, dealers, financial Institutions, vendor/partners and the credit reporting agencies.
Maintain a thorough understanding of state and federal laws and regulations related to credit bureau reporting, compliance, including but not limited to; Consumer Credit Reporting Agencies Act, Unfair or Deceptive Acts or Practices, Fair and Accurate Credit Transactions Act (FACT Act), Fair Credit Reporting Act (FCRA}, Bank Secrecy and Anti-Money laundering laws as appropriate to the position.
Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures and regulations. Perform necessary research and actions based on report findings, and trend analysis notifying management of status, any issues and proposed resolutions.
Review, analyze, credit reporting process to ensure accuracy.
Evaluate and ensure thee-OSCAR disputes are accurate, complete and compliant,
Review incoming correspondence, information researched, and response paperwork for truthfulness, accuracy, and consistency.
Apply fraud detection and prevention techniques.
Create lien releases, payoff's reports
Ensure payments are posted within regulatory and industry best practices.
Provide additional support throughout the department and perform other tasks and duties as needed.
Qualifications
EDUCATION: High School curriculum is required, AA degree in accounting or equivalent combination of education, training preferred.
EXPERIENCE: Three years or more performing Journal entry, reconciliation, and research work in a sin1i1ar position within a financial institution.
KNOWLEDGE/SKILLS: Strong oral and written communication skills. Has demonstrated a strong knowledge of financial services products, services, understanding of BSA, OFAC and FDCPA, FCRA, FACTA, regulation. Strong knowledge of General Accounting Principles rules, ten-key, Strong comprehension of the Journal Voucher (JV) protocol, General Ledger (GL) system. Demonstrate analytical skills and problem solving with the ability to balance and reconcile GL accounts.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Water and Power Community Credit Union is an equal opportunity employer
We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, mental or physical disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
$38k-45k yearly est. 4d ago
IT Support Specialist
Teksystems 4.4
Technical support engineer job in Santa Ana, CA
TEKsystems Global Food distribution and manufacturing customer is in need of an It Support Specialist with experience support Manufacturing environments and technology. This resource will be responsible to IT support of 3 sites within a 20 mile radius with 80% of their time at the core site. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance.
Top Skills' Details
1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android
2) Printer and Scanner Installation, Configuration, troubleshooting-
3) Conference Room Technology- Teams, Zoom WebeX - AV support
4) Remote Support Tools and ticketing systems -
5) Basic Active Directory and Group Policy software deployment
his role is responsible for providing day-to-day technicalsupport and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements.
Key Accountabilities and outcomes
-Provide technicalsupport and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets
-Install, configure, and maintain printers, scanners, and multifunction devices
-Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment
-Perform device setup, configuration, and deployment for new employees and equipment refresh cycles
-Assist end users with software installations, updates, and application issues
-Provide on-site and remote technicalsupport to resolve hardware and software problems
-Train end-users on device usage, software applications, and best practices
-Document support activities, maintain device inventory, and generate reports on support metrics and device performance
-* Ability to travel up to 25% to different manufacturing plants for on-site support and installations
Knowledge and Experience
-* 3+ years of experience in end user support, help desk, or desktop support
* Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android)
* Experience with printer and scanner installation, configuration, and troubleshooting
* Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx)
* Experience with device imaging, deployment, and configuration management tools
* Understanding of Active Directory, Group Policy, and enterprise software deployment
* Proficiency in remote support tools and ticketing systems
* Strong customer service orientation with excellent interpersonal skills
1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals.
2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication
3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment
4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management
5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices
6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment
7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation
8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users
*Skills*
Support, Troubleshooting, Customer service
*Top Skills Details*
Support,Troubleshooting,Customer service
*Additional Skills & Qualifications*
Wintel, Servers Network basics
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Santa Ana, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Santa Ana,CA.
*Application Deadline*This position is anticipated to close on Jan 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a technical support engineer earn in Anaheim, CA?
The average technical support engineer in Anaheim, CA earns between $61,000 and $131,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Anaheim, CA
$89,000
What are the biggest employers of Technical Support Engineers in Anaheim, CA?
The biggest employers of Technical Support Engineers in Anaheim, CA are: