Technical support engineer jobs in Apple Valley, CA

Technical Advisor/ System Administrator (MSP Experience Required) 📍 San Fernando Valley (85%), with occasional work at the La Verne HQ (15%) 💼 Full-time | $120,000-$140,000 + Uncapped Salary Increases for Certifications Earned Your Next Career Move Starts Here A people-first Managed Services Provider (MSP) with over two decades of innovation is searching for a Technical Alignment Manager to join their elite team. This company is reshaping how IT is delivered-by aligning cutting-edge Microsoft-centric technology with the real-world needs of mission-driven organizations, manufacturers, government agencies, and more. They don't just support clients-they partner with them to create long-term, meaningful change through proactive IT strategy, technical precision, and human connection. If you're ready to accelerate your career and take ownership in a forward-thinking, learning-driven culture, this is your opportunity. This role offers rapid career advancement, unlimited salary increases for certifications, and a path to leadership. What Makes This Role Different? 🚀 Upward Mobility - Promotions and pay increases are tied to your certifications and growth-not tenure. 💡 Impact-Driven - You're not just fixing IT issues-you're solving root problems and making tech better for real people. 🤝 Client-Facing Ownership - Build deep relationships by being the go-to expert onsite for one of the company's largest clients. 🌟 Culture of Growth - Learning, creativity, and innovation are built into the way this team operates. What You'll Do Technical Strategy & Problem Prevention Deliver proactive, hands-on support to prevent recurring technical issues Build trusted client relationships with consistent onsite presence Technology Implementation Deploy, configure, and optimize hardware/software solutions Ensure all technology aligns with company standards and client needs Monthly Change Management & Improvement Lead 4-8 hours/month of proactive hardening and upgrades Add long-term value without extra project costs for clients Local Audits & Documentation Conduct thorough IT environment reviews Keep client documentation accurate and actionable Long-Term Problem Management Identify recurring issues and drive permanent solutions with internal teams What You Bring 5+ years in IT support, systems admin, or technical consulting MSP experience is a must - you've worked in client environments before Strong technical background: Microsoft 365, Azure AD, Windows Server, and networking Experience with PSA/RMM platforms (e.g., ConnectWise) Benefits That Support You 💻 Day-1 Health Insurance + Dental, Vision, Critical Care, Disability 🎯 Certification Reimbursement Program + Unlimited raises per cert 💼 401(k) with Company Match 📱 Cell Phone Reimbursement + Laptop Provided 🏖️ Paid Holidays + PTO 🧠 Employee Assistance Programs, Discounts & More

1. Job Responsibilities · Handle technical inquiries from overseas customers (primarily in English and Chinese, with some minor languages), resolve issues related to the installation, operation, and troubleshooting of breast pumps and other products; escalate complex issues to R&D and follow up on feedback. trouble-shooting Participate in writing/updating English technical documentation (manuals, FAQs, etc.), and compile typical issues to build a knowledge base. Coordinate internal and external resources, relay customer needs, and provide technical support to assist sales. Document work activities and regularly summarize and optimize services. 2. Qualifications · Bachelor's degree or higher, preferably in Computer Science, Electronics, English, International Trade, or related fields. Excellent English listening, speaking, reading, and writing skills; proficiency in Spanish or other minor languages is a plus. Basic knowledge of computer hardware and software, familiarity with Windows systems; prior experience in technical support is preferred; strong learning ability. patient, responsible, with good communication skills and stress resistance

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Job Title: Network Engineer Department: Engineering Reports To: Vlad Kan. Director - Solutions Architecture Salary Range: $70,000 - $90,000 plus Incentives WCC Technologies Group is a rapidly growing Managed Network Services Provider and technology consulting firm specializing in enterprise networking, Wi-Fi engineering, structured cabling, and physical security systems. We are seeking a Network Engineer who will support both pre-sales and post-sales engineering activities, assist with customer solution design, and provide hands-on support across networking, wireless, cabling, and physical security projects. Job Responsibilities: • Support the sales team by advising on customer requirements, recommending the best-fit technologies, and assisting with solution design. • Help develop customer Bills of Materials (BoMs) across multiple vendor ecosystems, including Cisco, Meraki, Aruba, Ruckus, Fortinet, Palo Alto, Axis, Verkada, and others. • Participate in pre-sales activities such as discovery calls, requirements gathering, reviewing RFPs, and identifying business opportunities. • Assist in designing enterprise wireless networks and improving customer Wi-Fi performance using Ekahau Pro and Ekahau Sidekick 2 for predictive, validation, and AP-on-a-stick surveys. • Perform wireless coverage assessments, identify RF interference, analyze heatmaps, and contribute to WLAN optimization strategies. • Support senior engineers with configuration, installation, and troubleshooting of network equipment including switches, access points, firewalls, and security devices. • Assist with structured cabling projects, including understanding cabling types, terminations, patch panels, IDF/MDF layout, rack equipment, cable labeling, and power/UPS considerations. • Support physical security deployments including IP cameras, access control systems, and surveillance solutions. • Create and maintain technical documentation including network diagrams, wiring layouts, device inventories, configuration records, and implementation notes. • Participate in post-sales activities such as staging equipment, validating connectivity, supporting on-site installations, and assisting during network cutovers. • Assist with routine troubleshooting of network incidents and connectivity issues, escalating to senior engineers when appropriate. Experience: · Foundational understanding of networking concepts including OSI layers, Ethernet, switching, routing basics, VLANs, DHCP, DNS, and basic firewall principles. · Knowledge of physical connectivity, including copper and fiber cabling types, connectors, racks, patch panels, closet layouts, power systems, and environmental considerations. · Familiarity with major networking and wireless vendors such as Cisco, Aruba, Ruckus. · Familiarity with physical security vendors such as Axis, Verkada, and Rhombus. · Exposure to Wi-Fi technologies, RF fundamentals, and modern wireless standards (Wi-Fi 5/6/6E/7). · Ability to read construction drawings, floor plans, and convert building layouts into infrastructure requirements. · Strong communication and documentation skills with the ability to handle multiple tasks simultaneously. · Willingness to learn, take initiative, and contribute to a fast-paced engineering and project environment. · Experience with wireless survey tools, cabling work, CCTV installation, or basic device configuration is preferred but not required. · Industry certifications such as CCNA, Aruba ACW, ECMS, Ruckus WISE are highly desired but not required. Qualifications: 2+ years as a Sys Admin, Engineering, or Sales Engineer -ideally within IT, SaaS, or MSP environments. Familiarity with IT sales terminology (e.g., managed services, licensing, hardware/software SKUs, cloud platforms). Strong proficiency in Excel/Google Sheets and Microsoft Office or G Suite. Outstanding attention to detail, organization, and communication skills. Ability to work independently and prioritize in a fast-moving, technical environment. Preferred: Knowledge of vendor platforms (e.g., Ingram Micro, TD SYNNEX). Basic understanding of ITIL or sales processes in a service delivery model. Experience supporting teams selling B2B IT solutions or managed services.

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc.) leverage to achieve their targets. Group Overview Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea's aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions. Position Summary The Manager, Aviation Engineering and Technical Support oversees modifications and engineering activities, assuming responsibility for aircraft configuration management, and providing technical support for Maintenance and Flight Operations through select component or aircraft SMEs. Role and Responsibilities * Coordinate and liaison engineering functions for the performance of TCTOs, AMOCs, ADs, SBs and major repairs/alterations with manufacturers, external engineering agencies, and the Head of Maintenance. * Lead and manage a team of technical subject matter experts and liaison with both internal and external engineering and technical organizations. * Research and develop short- and long-term roadmaps to address sustainment issues such as parts/systems obsolescence, reliably and maintainability, and enhance mission effectiveness. * Maintain Engineering Order (EO), TCTO and modifications indexes, and records of Major Repairs/Alterations (Dent & Buckle program) for each aircraft. * Coordinate the development of all necessary engineering and technical documentation required to complete aircraft, engine and appliance alterations within regulatory and company schedule and budgetary requirements. * Oversee the Weight & Balance and Configuration programs in coordination with the Configuration Control Manager, Flight Operations and Head of Maintenance. * Develop, issue and control Fleet Campaign Directives (FCD) in coordination with Maintenance Programs, and the Heads of Maintenance, Airworthiness and Technical Services. * Obtain regulatory approval when required for modifications/repairs performed on aircraft, powerplants and components in coordination with Head, Tanker Technical Services and the Head of Airworthiness. * Participate in industry working groups, steering committees, meetings and conferences. * Lead a team of select subject matter experts providing technical support throughout the Tanker Maintenance and Airworthiness Department Skills and Experience * 10+ years experience developing Engineering Authorizations/Orders (EAs/EOs) for performance of ADs, TCTOs, and SBs. * Experience in military aircraft maintenance and inspection programs and technical data. * 10+ years experience performing maintenance on C/KC-135 aircraft. * Experience with aircraft modifications and upgrades. * Experienced with aircraft weight & balance processes, procedures, and regulatory requirements. * Experience managing engineering functions in a commercial airline environment. * Supervisor experience managing and leading teams. * Ability to understand complex technical data/documents and translate them to maintenance instructions. * Experience with compliance monitoring tools and aviation maintenance software platforms. * Project management experience, including software implementation and cross-functional coordination. * Excellent problem-solving, analytical and communication skills. Additional Eligibility Qualifications * A&P License preferred * Aircraft Weight & Balance certification preferred * Valid Passport * Valid Driver's License * Highly computer literate. Ability to develop tools to support position responsibilities. * Experience utilizing aviation MIS platforms (CAMS, GO81, AMOS, FlightDocs/Veryon) * Proficient with Microsoft Office Suite Our Firmware Metrea's single core value, "rooted in humility," is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. Benefits Medical insurance options Dental and vision insurance Retirement plan eligibility Work Authorization / Security Clearance Employee must be able to work legally in the US. AAP/EEO Statement Metrea Special Management LLC (MSM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time non-exempt position with typical working hours of Monday through Friday, 9:00 a.m. to 6:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager. Work Location Temecula and Moreno Valley CA Work Environment This job operates in an office setting Travel If located in the Temecula CA area (Riverside, Orange, and San Diego counties), other travel requirements are up to 25%.

Metrea is a defense company dedicated to translating commercial innovation into solutions for the hardest problems in national security. With deep mission expertise, Metrea focuses on delivering effects-as-a-service across Aerospace, Electromagnetic & Cyber, Digital & Synthetic domains via its capability groups. Metrea also consists of six support groups (Operations, People, Finance, Legal, Strategy and Solutions) that guide the development of specific capabilities that Metrea's files (product, projects, programs etc.) leverage to achieve their targets. Group Overview Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea's aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions. Position Summary The Manager, Aviation Engineering and Technical Support oversees modifications and engineering activities, assuming responsibility for aircraft configuration management, and providing technical support for Maintenance and Flight Operations through select component or aircraft SMEs. Role and Responsibilities Coordinate and liaison engineering functions for the performance of TCTOs, AMOCs, ADs, SBs and major repairs/alterations with manufacturers, external engineering agencies, and the Head of Maintenance. Lead and manage a team of technical subject matter experts and liaison with both internal and external engineering and technical organizations. Research and develop short- and long-term roadmaps to address sustainment issues such as parts/systems obsolescence, reliably and maintainability, and enhance mission effectiveness. Maintain Engineering Order (EO), TCTO and modifications indexes, and records of Major Repairs/Alterations (Dent & Buckle program) for each aircraft. Coordinate the development of all necessary engineering and technical documentation required to complete aircraft, engine and appliance alterations within regulatory and company schedule and budgetary requirements. Oversee the Weight & Balance and Configuration programs in coordination with the Configuration Control Manager, Flight Operations and Head of Maintenance. Develop, issue and control Fleet Campaign Directives (FCD) in coordination with Maintenance Programs, and the Heads of Maintenance, Airworthiness and Technical Services. Obtain regulatory approval when required for modifications/repairs performed on aircraft, powerplants and components in coordination with Head, Tanker Technical Services and the Head of Airworthiness. Participate in industry working groups, steering committees, meetings and conferences. Lead a team of select subject matter experts providing technical support throughout the Tanker Maintenance and Airworthiness Department Skills and Experience 10+ years experience developing Engineering Authorizations/Orders (EAs/EOs) for performance of ADs, TCTOs, and SBs. Experience in military aircraft maintenance and inspection programs and technical data. 10+ years experience performing maintenance on C/KC-135 aircraft. Experience with aircraft modifications and upgrades. Experienced with aircraft weight & balance processes, procedures, and regulatory requirements. Experience managing engineering functions in a commercial airline environment. Supervisor experience managing and leading teams. Ability to understand complex technical data/documents and translate them to maintenance instructions. Experience with compliance monitoring tools and aviation maintenance software platforms. Project management experience, including software implementation and cross-functional coordination. Excellent problem-solving, analytical and communication skills. Additional Eligibility Qualifications A&P License preferred Aircraft Weight & Balance certification preferred Valid Passport Valid Driver's License Highly computer literate. Ability to develop tools to support position responsibilities. Experience utilizing aviation MIS platforms (CAMS, GO81, AMOS, FlightDocs/Veryon) Proficient with Microsoft Office Suite Our Firmware Metrea's single core value, “rooted in humility,” is supported by four key attributes: entrepreneurial, systematic, discerning, and over-deliver. These attributes, combined, form our Teammate Firmware, our culture. We explore these attributes during the hiring process when we grow our teams and continually support the growth of our culture. We are a hyper-collaborative, dynamically hierarchical organization united by a passion for what we do, how we do it, who we do it with, and who we do it for. Benefits Medical insurance options Dental and vision insurance Retirement plan eligibility Work Authorization / Security Clearance Employee must be able to work legally in the US. AAP/EEO Statement Metrea Special Management LLC (MSM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time non-exempt position with typical working hours of Monday through Friday, 9:00 a.m. to 6:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager. Work Location Temecula and Moreno Valley CA Work Environment This job operates in an office setting Travel If located in the Temecula CA area (Riverside, Orange, and San Diego counties), other travel requirements are up to 25%.

Hill International is seeking a Sr. Specialist, Project Management Support in Pomona, California Associate degree or above in applicable profession, business, or technical discipline or an equivalent combination of education, training, and experience. Possesses five or more years of project support experience. Possesses two or more years of project management experience. Distribution or Transmission line knowledge preferred. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint). Expert in Excel for advanced data manipulation required. Knowledgeable in SAP and Primavera P6. Must be willing to work hybrid work schedule. Must be local to Southern California. The salary range for this position is $80,000 - $105,000. The offered salary will be based on the applicants qualifications, education, experience and work location. Depending upon your employment status, Hill's comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program. Researches, analyzes, interprets sophisticated data, and problem solves. Sets-up, manages, and maintains status of 100s of projects in Excel. Obtains project status, updates, and maintains the project tracking database. Follows-up with Project Managers or teams from various projects. Works with project teams to remove obstacles throughout projects' lifecycle. Assists in removing constraints - resolving design, permitting, easement, and construction issues. Provides reports from Excel data as needed, using Pivot Tables, slicers, timelines, etc. Provides analytical support to review and process work order packages, secure material, and ensure work is authorized to proceed for construction. Exercises independent judgment and discretion to advise and recommend courses of action. Applies knowledge of project management support principles. Proactive in addressing project team needs and sends reminders - good communicator, both written and verbally. Recognizes verbal cues in meetings (action items, requests, additional meetings to be set-up, etc.). Proactive; accomplishes results through own efforts.

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant-first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sh*t done: We're a fast-paced, high-growth company that values action and results. We are seeking a dependable and well-rounded IT Support Specialist to support both office and warehouse technology operations. This role is hands-on and requires a strong understanding of end-user support, device management, and day-to-day IT operations across multiple systems. The ideal candidate will have prior experience working in a mixed environment of warehouse and corporate users and be comfortable managing a broad set of tools and platforms. What you'll do: Provide technical support for corporate and warehouse employees across hardware, software, and network-related issues. Support daily use and troubleshooting of Zoom, Slack, Asana, G-Suite (apps & admin), and Microsoft Admin tools. Manage device inventory and lifecycle using Asset Panda, Miradore, Mosyle, and SimpleMDM. Support user access and identity management through Okta. Provide basic support and troubleshooting for physical security systems including Avigilon and Unifi. Maintain accurate documentation of IT assets, configurations, and support procedures. Collaborate with remote teams to ensure timely resolution of issues and support requests. Assist in onboarding and offboarding processes, including device setup and account provisioning. Work closely with the IT team to escalate and resolve complex technical problems. What you'll need: 2-4 years of IT support experience in a mixed warehouse and corporate environment. Strong understanding of G-Suite (including Admin Console), Microsoft admin tools, and Slack/Zoom. Experience with MDM platforms such as Miradore, Mosyle, or SimpleMDM. Familiarity with asset tracking tools (e.g., Asset Panda) and identity management systems (e.g., Okta). Excellent troubleshooting, communication, and organizational skills. Ability to work independently on-site and prioritize support tasks effectively. We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and collaborate to get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term. ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary: 18-20 About Us:Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment. Job Description: We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment. Key Responsibilities: Assist with basic troubleshooting and support for hardware and software issues. Perform routine maintenance and updates on client systems. Help set up and configure new hardware and software for clients. Provide support for network connectivity issues. Document and track support requests and resolutions in our ticketing system. Assist with inventory management and tracking of IT assets. Collaborate with team members to ensure timely and effective resolution of client issues. Participate in training sessions and workshops to enhance technical skills. Qualifications: Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Eagerness to learn and adapt to new technologies and processes. What We Offer: Hands-on experience in a professional IT environment. Mentorship and guidance from experienced IT professionals. Opportunity to develop technical skills and gain industry knowledge. Flexible working hours to accommodate academic commitments. Professional growth opportunities and certifications. Competitive salary based on experience Cell Phone reimbursement Health, dental, and vision insurance Paid time off and holidays Collaborative work environment

Job Details Mira Loma Headquarters - Mira Loma, CA Full Time 2 Year Degree $25.00 - $32.00 Hourly Information TechnologyDescription IT/Help Desk Support Title: IT Support Admin Job Type: Hourly Non Exempt Department: Information Technology Location: Mira Loma, CA Supervisor: IT Manager SUMMARY As the IT/Help Desk Support Admin associate you will be responsible for providing support and guidance to users experiencing technical issues related to computer hardware, software and peripherals. Responsibilities: The following responsibilities are a general guideline and not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at managements discretion. Monitor and respond to incoming requests related to IT issues in a timely manner Maintain computer systems and act as support if any system goes down including trouble shooting, diagnosing and resolving the issue Responsible for maintaining PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc) in good working condition Maintain user PCs, including upgrades and configuration as needed Assist with onboarding of new users by setting up workstations and configuring equipment based on internal customer needs Keep inventory of all equipment, software, and license users Install, configure, and upgrade PC software as needed Provide reporting of information as requested within the organization Qualifications Education/Additional Requirements: The ideal candidate will have a demonstrated passion for customer service, strong organizational skills and a desire for continued growth within the role. Must be dependable and reliable in addition to: 2+ years of experience in a support role for IT or an Associates degree required; Bachelor's degree in Computer Science, Business Administration, or related field preferred Proficiency with Microsoft Office 365 and Microsoft SharePoint Networking - working knowledge of WAN and LAN to address network connectivity issues Windows Server knowledge Active Directory knowledge Vonage Phone System (preferred) Cybersecurity best practice Demonstrated ability to multi task and prioritize effectively Strong analytical skills, attention to detail and ability to problem solve Strong organizational skills and the ability to be resourceful Excellent communication skills (written and oral) with the ability to explain technical information in understandable language to nontechnical staff members Ability to work in a fast paced environment Excellent customer service skills We value our Associates and offer competitive wages with great benefits such as: Medical, dental and vision insurance Short and long term disability coverage (employer sponsored) Basic Life insurance (employer sponsored) Voluntary Life insurance Flexible spending accounts 401k with a company match of 50% of your contribution (up to 6% of your current salary) Career development opportunities And much, much more! Wage range DOE: $25 to $32

JOB TITLE: IT Support Technician STATUS: Full-Time TYPE: On Campus REPORTS TO: IT Director PURPOSE: Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users. This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects. Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams. EDUCATION / QUALIFICATIONS / COMPETENCIES: 2+ years of experience in a technical support role Knowledge of the following technology as listed below: Microsoft Office365, Azure Directory, Exchange, etc. Support desk software such as Zendesk Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server). Excellent customer service and communication skills OVERALL RESPONSIBILITIES: This position is onsite. Duties will include at times visiting multiple locations within a localized area. Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite. Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department. Documentation of all support issues/requests, project tasks, and events. Accurate inventory management of all technical and medical equipment. Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department. Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products. Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM). Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors. Become knowledgeable to an advanced extent of all technology and equipment. Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors. Communicate effectively to team members, supervisors, and the Campus Director. Provide timely delivery of projects assigned to this position. Attend all required meetings and school events. For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave. Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects. Will report directly to the IT Director. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand and/or sit for prolonged periods of time Can independently move objects up to 25 lbs. Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others CULTURE OF CARE: Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: Creating a sense of community in all interactions and communications with students Identifying problem areas and offering assistance Opening up safe conversations for cooperative solutions Holding students to standards and goals that will ultimately make them successful in their careers

Job DescriptionDescription: JOB TITLE: IT Support Technician STATUS: Full-Time TYPE: On Campus REPORTS TO: IT Director PURPOSE: Smith Chason College is a private postsecondary institute with four locations throughout California and Arizona. The IT Support Technician will be responsible for installing and maintaining hardware, software, medical equipment, project tasks, and more. A substantial portion of the role will require working in a ticket system resolving issues and requests for staff and students. This role will serve as a resource to employees and students and will work collaboratively with other members of the IT team to provide exceptional service for staff, students, and the IT department for multiple office locations with upwards of 3500 users. This role will also be involved with responsibilities managing facilities. Responsibilities include small tasks (hanging picture frames, installing TV's, etc.), obtaining quotes, and managing projects. Ideal candidates will have experience and extensive exposure in a technical support role. Comfortable working in fast-paced environments. Efficient in problem solving and troubleshooting. Possesses a passion for technology, excellent communication skills, follow directives from upper management, and show the ability to work well with teams. EDUCATION / QUALIFICATIONS / COMPETENCIES: 2+ years of experience in a technical support role Knowledge of the following technology as listed below: Microsoft Office365, Azure Directory, Exchange, etc. Support desk software such as Zendesk Windows-based/MAC hardware, mobile operating systems (Android, iOS, etc.), network configuration/troubleshooting (SonicWALL, Ubiquiti), and server configuration/troubleshooting (domain, file server). Excellent customer service and communication skills OVERALL RESPONSIBILITIES: This position is onsite. Duties will include at times visiting multiple locations within a localized area. Serve as a point of contact for employees and students seeking technical assistance remotely, phone, and onsite. Provide exceptional customer service and resolve issues/requests as needed through documented processes within the IT department. Documentation of all support issues/requests, project tasks, and events. Accurate inventory management of all technical and medical equipment. Manage and troubleshoot issues/requests related to ISP, phones, network, servers, hardware, printer, medical equipment, etc. as directed by documented processes within the IT department. Manage and troubleshoot issues/requests related to Azure Directory, Exchange, and other Office365 products. Manage and troubleshoot issues/requests related to Instructure Canvas (LMS), Orbund (SIS) and Ultralinq/Studycast (PACS/DICOM). Manage and troubleshoot issues/requests related medical equipment including ultrasound machines, EKG machines, etc. Manage repairs with third party vendors. Become knowledgeable to an advanced extent of all technology and equipment. Capable of being a team player. Will be willing to work onsite and remote with a full team of support technicians, specialists, managers, and directors. Communicate effectively to team members, supervisors, and the Campus Director. Provide timely delivery of projects assigned to this position. Attend all required meetings and school events. For events, technology preparation is needed weeks ahead. Be willing to commit and be the first one there, the last one to leave. Manage facilities by handling small tasks/issues (hanging picture frames, installing TV's, etc.), obtaining quotes for larger tasks/projects, and managing facility projects. Will report directly to the IT Director. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand and/or sit for prolonged periods of time Can independently move objects up to 25 lbs. Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others CULTURE OF CARE: Culture of Care is our commitment to create a supportive environment in which every student can achieve their educational and career goals. Culture of Care encourages one-on-one relationships. Creating a culture that focuses on the student and their wellness. This includes understanding the student's complex lives. It is about creating a school where everyone feels welcomed by: Creating a sense of community in all interactions and communications with students Identifying problem areas and offering assistance Opening up safe conversations for cooperative solutions Holding students to standards and goals that will ultimately make them successful in their careers Requirements:

Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies. At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us. If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies. Job Description What You'll Do: Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved. Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved. Provide documentation both of progress during issue resolution and of solutions which resolve the issue. Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit Qualifications What You'll Bring: The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software. Experience within an international corporation is highly valuable, but not mandatory. Vocational training in Computer Engineering. Excellent communication skills. Highly motivated with strong work ethic. Experience using and administrating Windows / Linux environments. Experience managing TCP/IP LAN. ITIL v3 Foundation is an asset. Desirable skills: Degree in Computer Science or similar Fluent in Spanish and English What can we offer you? Join a young dynamic and growing team. Work in an agile environment Work on a huge, and ever expanding, globally distributed system Be part of a large growing international organization Continuous training and career growth Additional Information APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Job Functions: Must be physically able to support technical needs in office Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed Job Type: We can offer a full-time or part-time position Benefits for a Full-time position: Health Insurance (100% Premium costs paid by Company) Voluntary Dental insurance Voluntary Life insurance Voluntary Vision Insurance Paid time off Simple IRA Plan (3% Company Match) Schedule: Hybrid position Monday to Friday Occasional Saturday APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.

This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class. SUMMARY DESCRIPTION Performs a variety of advanced technical support duties in the operation, management, and maintenance of computer network hardware and software systems in support of administrative and instructional users in assigned department(s). distinguishing characteristics The Technology Support Specialist II classification is distinguished from the Technology Support Specialist I classification in that this classification provides advanced end user support and assists in network and telecommunications systems administration and software in coordination with the Senior Technology Support Specialist classification. SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. REPRESENTATIVE DUTIES The following duties are typical for this classification. * Installs, configures, troubleshoots, and maintains software, hardware, network systems, computer labs, and data lines; troubleshoots, repairs, and maintains LAN systems, including computers, servers, routers, switches, and other peripherals and their related software and accessories. * Installs, manages, and maintains network servers and server software on multiple platforms; updates and configures switches. * Works with vendors on projects and issues related to telecommunications and computer systems. * Documents networks, equipment inventories, software inventories, and repairs. * Maintains and manages data and record storage on servers; assists in controlling access to data by designing and enforcing data security measures. * Installs, administers, and troubleshoots telecommunications networks, equipment and IP telephones; such as maintaining call tree schedules and telecommunication user accounts; may install wire/cabling in ceilings and walls. * Consults with faculty and staff to develop solutions for office and lab technology; consults with vendors, District, and college personnel to develop and implement security standards. * Provides recommendations to the departmental manager concerning enhancements to the hardware and software inventory. * Provides training to end users on the proper use of technology equipment and information security. * Performs software updates and upgrades. * May assist the departmental manager with the technology budget for computer equipment software acquisitions and support; requests quotes and orders from vendors for equipment and software. * Assists administrators and staff with a variety of technical issues. * Collaborates with District and college personnel in the design and development of system configurations and software. * Participates in the development, documentation, and implementation of technology service management practices; works to develop standards and procedures for the implementation and support of hardware and software. * Refers more complicated issues to the higher-level staff; works collaboratively and, in a training capacity, assists Senior Technology Support Specialists to complete projects and tasks. * May provide guidance, training, and instruction to lower-level technology staff. * Stays current on relevant technology changes. * Performs other duties related to the primary duties. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. CORE COMPETENCIES: Mathematical Facility * Performs operations involving counting, adding, subtracting, multiplication and division * Follow multi-step computational procedures and apply formulas * Apply basic algebraic or geometric reasoning and problem solving * Recognize approaches and algorithms for finding real world computational solutions * Computes and interprets descriptive statistics Critical Thinking * Analytically and logically evaluates information to resolve problems * Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it * May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail * Focusing on the details of work content * Shows care and thoroughness in adhering to process and procedures that assure quality * Applies knowledge and skill in recognizing and evaluating details of work * Applies skilled final touches on products Analyzing and Interpreting Data * Apply sorting, coding and categorizing rules * Analyze data * Read reports * Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics * Follows a clear-cut set of rules * Understands practical necessity of rules and ethical guidelines * Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation * Understanding, interpreting, and ensuring compliance with laws and regulations * Locates, understands, or provides factual regulator information * Works within the bounds and limits of what is permissible Using Technology * Working with electronic hardware and software applications * Using basic features and functions of software and hardware * Experiments and finds novel uses for standard features and functions * Adds, improves, modifies, or develops features and functionality Adaptability * Responding positively to change and modifying behavior as the situation requires * Accept and adjust to changes and the unfamiliar Innovation * Imagining and devising new and better ways of doing things * Fix what is broken; find solutions and fixes with resources at hand * Finds new approaches to performing familiar tasks * Create and invent new ideas; envision the unexpected, unexplored, untried Listening * Comprehend and verbal instructions and orally presented information * Recalls or retrieves key points in a conversation * Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise * Applying technical subject matter to the job * Knows the rudimentary concepts of performing the essential technical operations * Possess recognized expertise outside of the organization Self-Management * Follows through on instructions and assignments * Self-directed and self- monitored in commitments and accomplishments * Redefines or reprioritizes activities within scope of responsibility Valuing Diversity * Shows acceptance of individual differences * Welcomes input and inclusion of others who may be different from oneself * Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level PositionsEducation/Training: An Associate's degree with major course work in computer science or a related field. Experience: Three (3) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training. Equivalency Provision: In the absence of an Associate's degree with major course work in computer science or a related field, the equivalent to completion of high school and five (5) years of experience providing network administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying. The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily indoors with travel to various locations to provide user support and attend meetings. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to travel to various sites throughout the day; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with or without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction. The person selected for hire will be required to complete the following pre-employment requirements: * Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate. * Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) * Tuberculosis (TB) risk assessment * Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details). Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.

AMA is currently seeking to hire a Test Information Engineer to support the Engineering and Technical Support (ETSS) Task Order 2, under the Mission Operations Directorate (Code 600), which provides critical engineering and technical services to AFRC. This role will specifically support the Range Engineering Branch (Code 610) and contribute to cross-functional data management projects. In this capacity, the position provides both system engineering and software engineering support to the Dryden Aeronautic Test Range (DATR), including gathering requirements for the Mission Control Center (MCC) real-time displays, performing derived parameter code calculations, processing, and reviewing post-flight data, and carrying out other mission-critical tasks. Additionally, the role involves supporting real-time control room operations, troubleshooting flight system anomalies, managing DATR configurations, and serving as project liaison for Range engineering. This is a full-time onsite position at NASA Armstrong located in Edwards, CA. The salary range is $100K to $120K based on skill level and experience. Primary purpose is to provide pre-mission, mission, and post mission support at Armstrong Flight Research Center (AFRC), which will include the following: Pre-mission Responsibilities: Gather project requirements for: Real-time displays Software Data Processing Data archival Generate work orders. Update the Interactive Analysis and Display System (IADS) configuration file. Port discipline engineer algorithms into real-time C (RTC) code for derived parameters. Integrate updates int a Mission Control Center (MCC) control room build. Support control room training sessions using the X-59 SIM. Coordinate with: DATR OPS DATR software developers Air Force contractor JT4 Perform control room build checkout at the Telemetry and Radar Acquisition Processing System (TRAPS) and MCC. Conduct verification and validation (V&V) for all changes. Review and collect IADS validation log files. Generate a TIE TRAPS checklist for future TIE TRAPS checks. Track “Required by Dates” to ensure support coverage is scheduled. Mission Responsibilities: Perform a TIE TRAPS check prior to real-time operations. Staff the MCC during mission execution to provide support for displays, software, and data processing issues. Generate TIE mission notes, highlighting items requiring additional investigation. Post-Mission Responsibilities: Collect mission deliverables and upload them to BOX for access by Lockheed Martin Corporation (LMCO). Collect discipline engineer screen captures from display stations. Collect and archive IADS log files and IADS archive files. Systems Knowledge & Technical Skills: Working knowledge of: Mission Control System (MCS) Interactive Analysis and Display System (IADS) Flight Data Archive (FDA) ARMD Test Data Portal (ATDP) Capable of providing independent verification and validation (IV&V) in a lab environment. Familiar with using Flight Data Studio (FLIDAS) to troubleshoot data anomalies. Understanding of telemetry standards (IRIG 106) and high-resolution time synchronization. Familiar with systems engineering and software development lifecycles. Ability to troubleshoot flight support system issues and data anomalies. Support configuration management tasks. Additional Requirements: Communicate professionally (verbally and in writing) with multiple disciplinary teams and external organizations. Maintain detailed daily task status. Function as a higher-level role with the ability to guide less experienced personnel. Strong planning and organizational skills with the ability to meet deadlines. May be required to work early mornings, evenings, weekends, and/or holidays. Requirements: One of the following is required for this position: Bachelor's or Master's Degree in specialty field and 4+ years or more professional experience relevant to the specific WBS area. Or, Bachelor's or Master's Degree in specialty field and professional experience, with lead analyst responsibilities in the assigned task(s). Analytical Mechanics Associates (AMA) is proud of our customer relationships, our diverse and dynamic work environment, and our employees' career satisfaction. AMA is a small business with a wide reach; headquartered in Hampton, VA, AMA has operations in Greenbelt, MD; Huntsville, AL; Dallas and Houston, TX; Denver, CO; Mountain View, CA; and Edwards Air Force Base, CA. With over 60 years of experience, AMA specializes in aerospace engineering, science, analytics, information technology, and visualization solutions. AMA combines the best of engineering, science, and mathematics capabilities with the latest in information technologies, visualization, and multimedia to build creative solutions. We offer competitive salaries and a substantial benefits package, including but not limited to paid personal and federally recognized holiday leave, salary deferrals into a 401(k)-matching plan with immediate vesting, tuition reimbursement, short/long term disability plans, and a variety of medical, dental, and vision insurance options. AMA is committed to the professional growth of every employee, understanding that the successes of our employees drive our success. We provide a work environment that is engaging, collaborative, and supportive. To learn more about our company, please visit our website at *********************** and follow us on Facebook and LinkedIn. AMA is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under federal, state, or local laws.

Must Have Technical/Functional Skills Python, AWS, CI/CD Roles & Responsibilities CI/CD Pipeline Management: * Design, implement, and optimize Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or AWS CodePipeline/CodeBuild/CodeDeploy. * Automate build, test, and deployment processes to ensure rapid and reliable software delivery. AWS Infrastructure Management: * Architect, deploy, and manage scalable, secure, and resilient infrastructure on AWS using services such as EC2, S3, Lambda, VPC, IAM, ECS, EKS, SageMaker, etc. * Implement Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation for consistent and automated infrastructure provisioning. Python Development & Automation: * Develop and maintain automation scripts and tools using Python for various tasks, including infrastructure provisioning, deployment, monitoring, and system configuration. * Integrate Python-based solutions with AWS services and CI/CD pipelines. Monitoring & Troubleshooting: * Implement and manage monitoring and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK stack) to ensure system performance, availability, and security. * Troubleshoot and resolve issues related to CI/CD pipelines, AWS infrastructure, and application deployments. Collaboration & Best Practices: * Collaborate with development, QA, and operations teams to streamline workflows and improve overall system reliability and efficiency. * Promote and implement DevOps best practices, including security, cost optimization, and scalability. Education Bachelor's degree Salary Range: $50,000 - $60,000 a year #LI-DM1

This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as needed basis. Substitute compensation will be calculated using step 1 of the level the classification is placed on the Classified Salary Schedule. SUMMARY Under the direction of an assigned supervisor, the Network Specialist plans, administers, and maintains all components of the local area and wide area networks governing the data communications among personal computers. This includes computer networks, mail and note systems, and telecommunications for computers and servers. Plans and designs the implementation of the network infrastructure including hardware/software recommendations. Oversees technical support and help functions that relate to networks, security, redundancy, and connectivity.ESSENTIAL DUTIES AND RESPONSIBILITIES * The following duties are typical for this classification. * Designs computer networks that integrate data communications to, from, and within the College. Develops specifications and functional requirements for networks including those for administrative and institutional use. * Administers, implements, and maintains the network including operations planning and design, work order generation, moves, adds, changes, fault prediction, trouble detection/correction, traffic measurement, circuit analysis, path testing, and general maintenance. * Directs and configures, installs, and maintains directory structures, security, and applications software. Survey users to determine the common applications and variety of software. * Perform a variety of functions related to the development, implementation and maintenance of district non- instructional web sites. * Coordinates, installs, and configures all network users, e.g., computers, printers, modems, cabling, peripheral communications equipment, servers, routers, and hubs. * Coordinates, allocates, and monitors memory usage of the network, network printing, and network technical resources. * Researches, determines, defines, and proposes changes and upgrades to network infrastructure, operating systems, and applications. * Diagnose and resolve complex network hardware and operations problems, including connectivity, internet access, email, and file servers. Works with staff, vendors, and independent contractors to identify and resolve problems. * Ensures proper installation and configures the full range of network, Ethernet, Fiber- optic and mainframe devices. Installs and configures computers. * Oversees the planning and design of networks. Monitor new network installations. * Facilitates processes that lead to recommendations on hardware and software products to be used on networked servers. * Establishes protocols and procedural controls for operation of the network systems. * Performs daily backup to the network servers. * Participate with applications developers and programmers as necessary to design custom programs and access. * Responds to help desk tickets, incoming calls, walk-ins, and emails regarding network systems related hardware and software problems and provides follow-up support. * Monitors security tools to reduce the risk of a security breach and improve efficiency of the network security infrastructure. Troubleshoots malware, ransomware, phishing, and other viruses. Conducts IT security training to employees and students. * Performs other job-related duties as assigned. KNOWLEDGE AND SKILLS * Computer based local and wide area networks. * Network operations through multiple servers. * Integration of data and tele- communications. * Principles and practices of data processing and systems administration. * Network components. * Basic programming. * Network troubleshooting and diagnostic techniques. * Project management, asset management, and change control processes. * Research techniques to solve technical problems. * Interpersonal skills using tact, patience, and courtesy. * District organization, operations, policies and objectives. * English usage, grammar, spelling, punctuation, and vocabulary ABILITIES * Plan, design, organize, and implement a network with multiple servers. * Analyze and evaluate the needs of users and develop solutions. * Install, configure, maintain and troubleshoot equipment, systems and programs. * Create various data types for use in web pages. * Configure, maintain, and troubleshoot a variety of web server systems. * Maintain web security. * Develop programs and systems. * Prepare and maintain maintenance and repair records, and reports. * Establish and maintain cooperative and effective working relationships with others. * Work independently with little direction. * Communicate effectively both orally and in writing. * Use customer service and telephone skills. * Meet deadlines and work under pressure. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing a computer monitor. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. EDUCATION AND EXPERIENCE Any combination equivalent to: A bachelor's degree in computer science or a related field plus three (3) years of related experience or equivalent combination of education and experience. APPLICATION PROCEDURES Interested applicants should submit: * Completed District Application for Classified Employment * Resume * Copy of Bachelor Degree or Unofficial Transcripts (Must show all coursework completed and the conferral date of the degree) * List of references (contact information only) (Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.) VISA Barstow Community College does not sponsor Visas such as H1B Visas. Hours This position primarily location at Main Campus 2700 Barstow Road, Barstow Ca 92311. Normal Hours: M-Fri 8:00am-5:00pm

We are looking for a talented, self-motivated, and experienced systems engineer to help support the public cloud and enhance DevSecOps practices to automate workflows for the enterprise. If you are looking to take on a role that will give you the ability to build and implement solutions with cutting-edge technology, this may be the opportunity for you! Responsibilities Design, implement, and maintain operational components in public clouds, such as AWS, Azure, and GCP as well as private cloud Build and provision AI services and solutions such as AWS Bedrock and Azure AI Foundry Create tools and processes that enhance operational workflows Work closely with operational teams to improve workflows around cloud infrastructure Build and maintain monitoring, alerting, and trending operational tools in the cloud Respond to alerts; troubleshoot and resolve problems Be proactive in recognizing and handling uptime and performance challenges Implement automation using infrastructure as code (IaC) Automate self-provisioning of resources and services for cloud and on-premise Configure and deploy containerized microservice workloads (Docker/Kubernetes: EKS) Troubleshoot the system and provide root cause analysis Provide rotational 24/7 on-call technical support Requirements 2+ years of relevant experience Cloud operations or DevOps engineering experience Experience configuring and troubleshooting UNIX/Linux environments Experience working in public cloud environments, preferably in AWS or Azure Ability to write code in Python/PowerShell for infrastructure scripting Experience with configuration management systems, such as AWS Systems Manager or Azure DSC Strong understanding of build/automation systems, such as GitHub Actions Strong knowledge and experience with Git Experience with infrastructure provisioning tools, such as CloudFormation or Terraform Ability to automate self-service workflows Bachelor's degree in computer science, engineering or related STEM field. Recommended Qualifications Work experience with deploying containers (Docker) and container orchestration (Kubernetes)- EKS preferred Ability to share your expertise through documentation Experience working with APIs (REST, GraphQL) Familiarity with self-service capabilities of ServiceNow AWS certifications #LI-TM1 #LI-Hybrid

The Infrastructure Network Analyst's primary responsibility is to manage and optimize the University's infrastructure, including wired and wireless networks, Microsoft Teams and Cloud PBX, and coordination of IT aspects in University construction projects. The Network Analyst's role is crucial for ensuring the University's communication infrastructure is robust, secure, and aligned with the evolving needs of the institution. The position fills a crucial role on a dynamic team, and will be expected to handle a variety of tasks and projects based on University priorities. Mission and Commitment Taylor's mission is to develop servant-leaders marked with a passion to minister Christ's redemptive love, grace, and truth to a world in need. As a community, Taylor faculty, staff, and students commit to living out Christ's love and truth in the here and now. We worship together, serve one another, and grow in faith as we learn in the classroom, on the field, at chapel, and anywhere else we're doing Life Together.This position is primarily responsible to: * Testify to personal experience of salvation in Jesus Christ, affirm belief in the University's Statement of Faith, abide by and practice our Life Together Covenant, and both personally agree with and support the Foundational Documents of Taylor University. * Oversee the maintenance and optimization of the University's wired and wireless networks; ensure reliable, secure, and high-performance network connectivity for campus users. * Manage and configure the campus router to support network requirements. * Manage the Packetfence Network Access Control infrastructure; ensure network security and compliance with access policies. * Administer Microsoft Teams and Cloud PBX communication systems; support communication and collaboration needs for campus users. * Collaborate with project teams to manage IT aspects of University construction projects; ensure the integration of communication infrastructure with new facilities. * Contribute to the management and configuration of the campus firewall; monitor and enforce security policies to protect the network. * Provide backup support for Microsoft Exchange administration. * Act as a point of escalation for complex IT issues, providing expertise and resolution. * Regularly review system logs for security incidents and operational insights. * Implement and manage data backup strategies to prevent data loss. * Develop and maintain scripts and automate routine tasks. * Manage SSL certificates to ensure secure communication. * Monitor infrastructure components for alerts and generate insightful reports. * Other duties as assigned. Education and Experience * Bachelor's degree in Information Technology, Computer Science, a related field, or equivalent work experience. * 3+ years of relevant experience in network and communication infrastructure management. * Strong expertise in wired and wireless network administration. * Security certifications (e.g. CISSP, CompTIA Security+) are a plus. Skills and Competencies * Proficiency in Network Access Control (Packetfence) implementation and management. * Knowledge of Microsoft Exchange, Microsoft Teams, and Cloud PBx. * Familiarity with managing IT aspects of construction projects. * Experience with firewall (FortiNET) configuration and management. * Excellent problem-solving and troubleshooting skills. * Scripting and automation experience (e.g. PowerShell, Python). * Familiarity with HPE / Aruba switches and wireless is a plus. * Excellent problem-solving and trouble-shooting skills * Possesses good interpersonal skills, mature judgment, ability to learn quickly and apply new technology. * Collaborative team player who can also work independently. * Able to perform analytical thinking to decision-making. * Must be able to handle and work with interruptions during normal office hours. * Physical Demands * Perform the following, with or without reasonable accommodation: stand, sit, kneel, stoop, reach, lift, grasp, see (near and far) for reading and data analysis on a computer screen, hear and talk for ordinary conversation and telephone calls. * Occasionally travel alone to training or conferences. * Work occasionally during non-business hours for scheduled maintenance to minimize the impact to customers. * Expected to be on-call to respond to emergency outages or repair efforts. * Work Environment * Indoor work environment, with occasional outdoor work required. * Environmental Conditions * No or very limited exposure to physical risk.