Technical support engineer jobs in Arlington Heights, IL - 2,326 jobs

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. 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RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The Thurmont Plant was opened in 1950. We are one of the biggest employers in the area with opportunities in various printing jobs and various working shifts. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description The Technical Service Specialist provides on-site and remote support for both RRD production operations and clients within the Packaging Platform. This role ensures optimal performance of production equipment, assists in troubleshooting production issues at both the client and RRD locations, and supports clients in achieving high-quality output and efficiency. Responsibilities: Collaborate with R&D and sales teams to support new product introductions and resolve client concerns Travel to client (or potential client) locations to investigate performance issues, isolate defective material, provide recommended corrective resolution and complete required documentation regarding the issue Advise clients and key stakeholders on improved methods (equipment set up and support, troubleshooting equipment trials, etc...) Conduct product trials and product testing to evaluate materials and ensure compatibility with production specifications for both RRD and the client Coordinate travel to existing and potential accounts to conduct machine audits and collect performance information prior to the shipments of trial rolls. Ensure the distribution of the collected information to the appropriate Technical Department personnel Troubleshoot existing problems involving designs, materials, and processes and provide creative cost-effective solutions Maintain detailed records of service calls, technical reports, and customer communications Collaborate with client Technical Project Managers on analyzing vendor designs for manufacturing proposals and proactively mitigating potential manufacturing risk from design submissions Interacts with customers, suppliers, vendors, and division personnel regarding quality and production issues Assists in the development of procedures and techniques for reducing process variation Assists manufacturing personnel in establishing standards of quality to be used and certifying that established company and industry standards have been met Identify cost-saving opportunities related to materials, design, labor, and efficiency Qualifications 4 Year / Bachelors Degree in Mechanical Engineering, Industrial Engineering, or Related field. 5+ years hands-on experience in a technical support role within the folding carton or packaging industry Mechanical skills/experience setting up equipment, running troubleshooting trials Advanced training or experience in cGMPs, and ISO Ability to understand and interpret federal regulations and company operating procedures as they apply to printing regulated product and quality issue Experience operating packaging equipment is preferred Must be able to prioritize and multi-task with minimal supervision Knowledge of PC systems and Microsoft Office Suite (Word, Excel) required Excellent written and verbal communication skills Additional Information RRD's current salary range for this role is $77,900 to $124,600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #RRDCORP All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Salary: $28-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI‑first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer‑centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration. This role is in the Chicago, New York, or San Francisco office, supporting Mid‑Market clients - to expand our footprint and break into new accounts. If you are curious, passionate about problem‑solving and enjoy working with leading‑edge technology, we encourage you to apply. WHAT YOU'LL DO You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional You own the technical win in your account, and take responsibility for driving the technical deal forward Understand product integrations and MCP servers You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more) Technical quarterback managing the extended team from a solution standpoint Ability to showcase strong business acumen and communicate the value of the Box solution to the customer You support field marketing events as a Box SME and presenter Travel up to 25% to engage with customers in territory WHO YOU ARE We are an AI‑first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 4 year degree or equivalent work experience required 5+ years of pre‑sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms You're AI‑curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences Strong presentation skills, with the ability to establish trust across a range of technical and non‑technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value Displays follow through, stamina and effort in every step of the sales cycle Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n Box lives its values, with community and in‑person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high‑performing workforce that reflects the world we live in. If you are head‑over‑heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California‑resident, please read our California Applicant & Candidate Privacy Notice here. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision. United States Pay Range $155,500-$194,500 USD #J-18808-Ljbffr

The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. Complete system maintenance for existing treasury management products and services. Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. Maintain knowledge of regulations surrounding treasury services. Assist commercial customer who have experienced fraud on their account. Provide specialized line of business support. Identify and resolve issues within assigned responsibility, elevating urgent matters to management. Other special projects as directed. Education & Experience Knowledge of: Strong oral and written communication skills Advanced knowledge of the line of business policies, procedures and products Operational workflows and secure file transmissions Ability to: Multi-task and work independently Solve problems independently while applying logic and discretion Adapt to change and respond to all requests in a professional manner Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks Analyze and solve problems for which there are not always precedents Maintain visual attention and mental concentration for extended periods of time Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment Education and Training: High school diploma or equivalent required; college degree preferred. 2 years of customer service experience preferred Previous banking or finance and customer service experience preferred. Previous experience in roles identifying customer needs to expand relationships. Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates, and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television, and games. Our team of global experts takes pride in providing clients with what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests. Be Part of the Movement Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today while remaining flexible and future-focused. Role Summary The entry-level Aviation Network Technician position monitors troubleshooting and maintaining the Anuvu proprietary system on customer airline aircraft as well as the associated satellite and ground network systems to ensure 100% reliability and customer satisfaction. Technicians interface with partner airlines and service providers around the world to perform these duties. The role is intended to become a springboard into more experienced level roles, supervisory positions, and other career tracks both in and outside of Anuvu. Location: Lombard, IL Remote Options: This role will need to be in-person What You'll Be Doing Provide support and assistance for primary and secondary-level aircraft monitoring and troubleshooting. Provide support and assistance for primary and secondary level satellite and ground network monitoring and troubleshooting. Participates in additional support functions related to NOC and the Operations department as needed. What We're Looking For Baseline technical aptitude and a hunger to learn more Networking (LAN/WAN) knowledge Strong communication skills (oral and written) Must be computer proficient using Microsoft Office software and other software products Basic Linux experience Strong commitment to customer service Self-motivation and ability to work with minimal supervision Flexibility to support 24 / 7 operations, so the ability to work some second or third shifts and weekends is required This Might Be the Right Place if You.... Are a team fit; can help advance our global, inclusive culture Are you a self-starter who likes to roll up your sleeves and take initiative with minimal direction Can think about tomorrow, while getting your work done today Are a collaborative team player; the primary audience will be internal teams Are curious and open to learning and finding new solutions Are able to provide and accept feedback in a constructive manner Are organized, have strong communication skills, and do whatever it takes to get things done The Benefits of Working Here A career with Anuvu is a unique opportunity to grow your knowledge and skills within a culture that thrives on collaboration and innovation. In addition to being a part of an amazing group, we also have competitive benefits including medical, dental, vision, paid time off, 401k, disability and life insurance, flexible scheduling, pet insurance, and discounts on gym membership, concerts, amusement parks, hotels, and more! The anticipated starting salary range for candidates expressing interest in this position is $TBD. Actual compensation will depend on factors such as location, experience, skills, certifications...etc. Advanced | Agile | Applied Anuvu is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Let Innovation Move You. #LI-ONSITE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: This is a full-time position within the Supermicro Global Service Team: Chicago, IL. Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times Ensure escalation situations are managed and corrected quickly and professionally Provide 2nd line support to the reseller/distributors in all aspects of customer support Have a very high level of enterprise solution product knowledge Work with Technical Account Manager, Service Manager, and Product Manager to define service programs Provide and contribute information such as fault triage and training materials Run tests and simulations at our facility to assist with problem-solving Travel to the field to train and or resolve customer issues Train new service engineers Able to work under Technical Account Manager direction and take ownership of customer base Demonstrate ability to be self-sufficient in the field Able to defuse challenging situations Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations Determines requirements and/or root cause of technical issues by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems The ability to produce meaningful reports and metrics is a plus Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed Travel is required (up to 25%) Qualifications: Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering preferred 2+ years of experience in servicing complex X86 systems and parts Will consider Associates Degree in electrical technology, electronics, or equivalent military experience Work experience in a large enterprise or certification in Windows and Linux environments is a plus Emphasize break/fix experience and on-site customer service experience Hands-on experience with servers (Supermicro, EMC, DELL, HP) The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines Strong written and verbal communication skills, project management skills, solid time management skills Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies Must possess an excellent ability to create plans and follow up on planned actions Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions Individuals must be able to work effectively in a high-pressure environment Full professional proficiency in English (read/write/speak) Must be punctual and detail-oriented Familiarity with Linux is a plus Salary Range $70,000 - $100,000 The offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

States considered: Chicago based preferred. Role Description: The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Anticipated travel within assigned territory as required (up to 60%-70%). Responsibilities: Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products. Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products. Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings. Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations. Provides post sale product installation and validation, applications and operations training. Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information. Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through. Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes. Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments. Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach. Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers. Ability to safely lift and move 60 lbs. Knowledge, Skills, Ability Requirements: Basic computer skills (i.e. Microsoft Office, Excel, Adobe) At least one year of experience working in a clinical setting. Basic knowledge of animal disease states preferred. Knowledge of diagnostic products, instrumentation, and clinic processes Candidate must possess an analytical mindset and demonstrable critical thinking skills Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests. This position requires travel to multiple locations within the US. Typically works standard business hours, Monday through Friday. May be required to travel on a Sunday to be at a customer location Monday morning. Qualifications (Training, Education, & Prior Experience): Position requires an associate degree with a bachelor's degree preferred or equivalent experience. A degree from a Veterinary Technology Program preferred. Credentialed Veterinary Technician preferred. The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Application Notice We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully-we recommend applying where you envision building your future. The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms. But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top. We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success! The Role Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members. Responsibilities include: Provide general administrative support. Perform special projects and other administrative duties as assigned Assist with meeting coordination, planning, and preparation (i.e., presentations for team members) Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement Receive and process incoming processing requests Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements Support client events, meetings, and presentations, including logistics and material preparation Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management) Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards Process and track engagement letters via e-signature platforms such as Docusign and tracker Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards Generate and distribute reports, as needed, for the client engagement teams Create and track business development reports and activities for MDs Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace. Compensation and Benefits Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people. We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally. Salary Range: For individuals hired to work in Chicago, Ill, the expected base salary range for this role is $65,000 to $82,000. Actual compensation will be determined based on the candidate's qualifications, experience, and skill set. Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage. Employees may enroll in the firm's 401(k) plan upon hire. We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year. For a full listing of benefit offerings, please visit ********************************* The Requirements Bachelor's degree preferred 3+ years of experience providing high-level administrative support in a professional services environment Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Strong written and verbal communication skills Excellent organizational, multitasking, and time management skills Ability to handle sensitive financial and client data with discretion and confidentiality Professional demeanor and ability to interact with and gain the respect of all team members Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment Must be flexible, dependable, and willing to go the extra mile Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status). Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace. We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law. We provide reasonable accommodations to qualified individuals with disabilities as required by law. ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS

Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution. The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution. This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives. Claims & Subrogation Leadership Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements Serve as escalation point for complex, high-value, or disputed claims Partner closely with operations, customer service, legal, and risk management teams Coordinate with insurance carriers, adjusters, brokers, and external counsel Communicate claim status, trends, and outcomes to internal stakeholders and customers Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts) Maintain accurate documentation and case management records Identify recurring issues and recommend process improvements to reduce future claims Support audits, reporting, and risk mitigation initiatives Provide guidance, training, and informal leadership to claims and logistics support staff Develop best practices, standard operating procedures, and escalation frameworks Assist management with performance metrics, KPIs, and claims trend analysis Qualifications Required Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation Strong working knowledge of freight claims, cargo loss/damage, and liability recovery Experience working with carriers, insurers, and third-party adjusters Ability to interpret contracts, bills of lading, and transportation regulations Strong analytical, organizational, and negotiation skills Preferred Experience in a 3PL, freight forwarder, carrier, or logistics service provider Familiarity with domestic and/or international shipping regulations Prior experience leading or mentoring junior staff Bachelor's degree in Business, Supply Chain, Risk Management, or related field

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. Dare to innovate:We challenge the status quo with creativity and innovation as our true north. Better together:We check our egos at the door. We work together, so we win together. The Consultant, Technical Delivery (TD) is responsible for the initial technical design, development services, and post-implementation consulting and administration, of solutions and programs on the Forsta platform. As a member of a program team working in a role of Technical and Development Lead, the Technical Consultant will provide detailed technical design and specification of solutions outlined in the Statement of Work (SOW). When necessary, will work with the Global Solutions Team and Product Management for solutions that require development of custom components. Post-implementation activities will require, though not limited to, on-going technical advice and support of accounts; building relationships with client business and technical users; conducting training sessions; management, consulting and administration of solutions for clients who have contracted with Forsta for deployment and administration services; and, at times, working with other third party offshore and onshore partners. General Activities Act as the technical point of contact with the customer and other Forsta team members. Assess client technical requirements and provide viable solutions. Adhere to the Forsta PMO and customer's processes for project governance and delivery. Ensuring scope is adhered to and informing project team of scope creep. Follow the Forsta PMO defined Change Order process for in-progress work. Work with clients to integrate Forsta technologies into their business applications. Manage and conduct solutions QA. Assists with client UAT. Providing solutions administration and overall on-going project management services as required for the client solution (Post Implementation Consulting): Build a relationship with client management and team members. Working with team members, on multiple accounts, manage all aspects of the on-going post implementation solution services. Manage change and resolve conflicts that can impact services and operation of the client solution. Adhere to the processes in place for project delivery. Provide Forsta platform training and knowledge transfer. Team Role and Management Structure For project development activities, works with the assigned Program Manager. Member of the Technical Delivery team, reporting to Head of Technical Delivery, Americas. QUALIFICATIONS: This customer-centric position requires technical skills and the ability to articulate the value of technical solutions. The ideal individual will have knowledge of standard consulting operational processes, developed presentation skills and project delivery experience. Education/Experience: BA/BS in Computer Science, Computer Information Systems or similar. 1 to 3 years of experience in a similar role. Forsta platform and /or other product and solutions knowledge a plus. Technical Skills: Completed initial Forsta standard training. Current and continuous training of the Forsta platform. Working experience with JavaScript, HTML, CSS. CAPM/PMP certifications a plus. Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $75,000to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:legal-privacy/

Professional Services Group is now hiring a part-time Peer Support Specialist! Are you passionate about helping others achieve their greatest potential? Are you looking for a meaningful part-time position to make a real difference in your community? Join our team with Professional Services Group! We are a community-based social services organization dedicated to helping individuals and families through dynamic and innovative programming. JOB SUMMARY: The Adult CCS Service Facilitation program provides intensive case management services to adult clients who have significant mental health and/or substance use needs and diagnoses. The Certified Peer Support Specialist works within a multi-disciplinary team to help consumers in their recovery journey. Clients are supported through the success of their goals by a flexible array of community-based services. These services incorporate a wraparound model of service delivery to assist the person in living their best possible life, reducing the impact of their mental health and/or substance abuse disorder, and assisting the person in their journey to recovery. As the Peer Support Specialist, you will serve as a role model, mentor, advocate, and motivator to individuals with a history of substance abuse to help promote long-term recovery and prevent relapse. The Peer Support Specialist must demonstrate an ability to share personal recovery experiences and develop authentic peer-to-peer relationships. KEY RESPONSIBILITIES OF THE CERTIFIED PEER SUPPORT SPECIALIST: Participate as an integral part of the person's identified recovery team. Communicate, collaborate, and support providers of family teams. Provide information as to the purpose of peer support and recovery models. Provide recipients with information and insight about recovery. Exercise judgment to intervene as an advocate in school, work, the community, and during emergency and crisis situations as appropriate. Provide support in connecting service recipients with community organizations and support groups. Attend team meetings as needed. Safely transport clients as needed. SALARY: $18.00-20.00 per hour LOCATION: Kenosha Job Center, with some flexibility for hybrid work hours when on-site meetings are not scheduled. Local travel is required to meet with clients within the home and other community spaces, with mileage reimbursement. SCHEDULE: Part-time 12-20 hours per week. Hours of the position will vary but are typically Monday-Friday between 9:00am and 6:00pm. Some evening hours may be required depending on consumer availability. WHY WORK WITH PSG/CIP? Be part of a passionate team dedicated to making a difference in the community! Flexible hours and great work-life balance. Work culture that values not only the well-being of the clients we serve but also our staff Benefits offered to part-time employees include: 401(k) and profit sharing; pet insurance; and Employee Assistance Program (EAP) One of our health insurance plans is now offered with no monthly premium! REQUIREMENTS: Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance. Must be certified or in the process of being certified through the State of Wisconsin as a Peer Support Specialist At minimum, must have a high school diploma / GED / equivalent. Equal Employment Opportunity/M/F/disability/protected veteran status

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Department: MED-Central IT Salary/Grade: NEX/15 Provides standard installation and maintenance to users regarding workplace endpoint technology. Diagnoses and resolves user problems, questions and inquiries utilizing hardware and software testing tools and techniques. Coordinates standard projects, working closely with peers and users to deliver optimum service. Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. This position is homed in the centralized Feinberg IT group and sits on the customer support team supporting the Feinberg School of Medicine. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as replacing components, wiring circuits, taking test readings, and evaluating problems. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Infrastructure * Adobe Creative Cloud Suite * Box Collaborative Storage * identity management/provisioning * information security * Linux Operating System * Mac OS X Operating System * Microsoft Exchange * Microsoft Lync * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Server hardware * Storage hardware * Windows Operating System Compliance * FERPA * FISMA * HIPAA * HITECH Analytical * critical thinking * Debugging * decision making * judgment * problem solving * read & interpret technical drawings * Troubleshooting * use-case analysis Project * collaboration and teamwork * facilitate collaboration * functional documentation * organizational skills * planning Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. Target hiring range for this position will be between $27.06 to $33.48 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. #LI-MB1 Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. **Job overview and responsibilities** + Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight + Entertainment/WIFI/Cabin Systems) + Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint + Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus + The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs + Must be willing to travel for job duties + Manage inflight entertainment failures by coordinating with planning and parts logistics + Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control + Provide technical solutions to increase passenger experience for zonal failures + Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs + Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement + Support cabin systems while providing solutions to technical and diagnostic tooling support + Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44 + Inductions: New aircraft deliveries from Boeing/Airbus + Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities **This position is available in (ORD) Chicago and (CLE) Cleveland only.** **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bachelor's degree or equivalent work experience + FAA A&P Certificate + This is a DOT Sensitive Position Valid Driver's License is required + 5 + years of experience + Knowledge of various inflight entertainment systems + Cabin systems familiarization + Knowledge of Engineering documents for process improvement + Ability to perform in a fast-paced environment + Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally + Able to independently complete tasks and provide timely updates + Fast learner with ability to take remote learning and web-based classes + Able to capture anomalies based on frequent vendor Audits + The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices + The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces + You must be available for any shift within a 24/7 operation, weekends, and holidays + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview required to meet job qualification + Reliable, punctual attendance is an essential function of the position **What will help you propel from the pack (Preferred Qualifications):** + Master's degree in Aeronautical or Electrical Engineering + FCC license + MRO Experience with Install, Service and retrofit + Aircraft Systems knowledge + Knowledge of Excel macros, and VBA coding for database applications The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The SSC Technical Support position is responsible for providing onsite and remote technical support to end users, including desktop and laptop systems, software applications, mobile devices, and audiovisual equipment. This role supports daily IT operations through hands-on troubleshooting, user assistance, and collaboration with senior IT staff. ESSENTIAL FUNCTIONS: Support and troubleshoot A/V equipment including conference room displays, projectors, video conferencing systems (Google Meets, Teams, Webex, and Zoom) and audio systems. Install, configure, upgrade for new or existing desktop/laptop software and hardware, desk phones and mobile devices Provide onsite, remote and phone support for troubleshooting, including PC/laptop hardware, software, desk phones, tablet and Smartphone Assist network administrator manage phone system and backup NON-ESSENTIAL FUNCTIONS: Assist with maintenance of onsite desktops, laptop, monitors, printers, copiers, video conference system, fax machines Maintains parts inventory and logs all services/repair activity Learn and understand basic knowledge on Windows Servers and networking tools and utilities Assist with maintenance of Windows servers 2019 through current versions Perform other tasks as assigned by management KNOWLEDGE: Familiarity with modem A/V systems and platforms such as Google Meets, Cisco Webex, Microsoft Teams and conference room integrations. Knowledge of Windows Server environments and basic networking Experience with Windows 11, MacOS, Linux, iOS, android and limited networking required Experience with Windows servers 2019 through current versions helpful Minimum of 2 years' experience in Information Technology or computer related degree SKILLS: Graduate of accredited college or equivalent experience Detail oriented with ability to work independently and prioritize multiple tasks Strong communication skills and interpersonal skills Ability to work harmoniously with others PAY RANGE: $60,000-$70,000 SCHEDULE: 8:00am - 5:00pm Monday - Friday Onsite at Schaumburg location Please note that Amada does not provide visa sponsorships. TRAVEL: As requested by manager REPORTING RELATIONSHIP: IT Operations Manager SUBORDINATE STAFF: None WORKING CONDITIONS: LIFTING: Average Weight: 25 lb. Frequency: Daily

The Technology Support Specialist II will provide efficient operational and technical assistance to university technology end-users; perform duties related to the installation, maintenance and repair of university-owned computer technology and AV; determine current and future technology needs and systems function requirements through the application of system analysis techniques; make end-users more effective and efficient using technology. Please click the link for more information about our benefits. Office of Human Resources | Benefit Responsibilities Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the University's Mission and Catholic and Lasallian higher education. * Interface with users in a professional, helpful, and approachable manner * This position maintains and installs advanced high-level client service systems such as Intune, Security programs, Adobe Creative Suite, and Print Management systems * Designated Group Policy management within Active Directory * Expert knowledge of Microsoft and Apple based computing devices * Review requested software for compatibility with current desktop computer specifications * Create and maintain records of all installations of university hardware and software * Provide direct support of standardized computing hardware, software, AV, and peripherals focusing on the productivity of technology users * Provide, when appropriate, "best-efforts" support of non-standardized hardware, software, and peripherals to support the business of the University. * Perform necessary diagnostic evaluation of problems through contact with the user (via telephone, e-mail, online, or in person) * Visit, as necessary, other Lewis University campuses to resolve technology issues in a timely manner * Work with other Office of Technology staff to resolve problems, escalating issues as necessary. * Log all efforts towards resolution and contacts with the user in the appropriate problem ticket. * Inform the user of ticket status and resolution, as appropriate * Mentor desktop student employees to improve the level of their work * Perform specialized Desktop tasks as assigned (i.e., computer lab support, software and hardware quoting and purchasing, audio/visual installations, etc.) * Provide support for events and classroom-based technology set ups and service desk calls * Use knowledge bases and other specialized tools to supplement abilities and increase success rate in problem resolution * Participate in available training opportunities to expand knowledge and skills and improve service to end users. * Perform other job-related duties as assigned. Minimum Qualifications Associate's degree in computer science or information systems, or equivalent education and experience. Strong computer skills and knowledge are mandatory. A successful candidate must possess a strong technical working knowledge of computers (PC/Mac), workstations, laptops, notebooks, audio visual equipment, mobile computing devices and associated equipment. Familiar with programs, languages, and supported software packages. Specialized computer skills are beneficial. Must possess excellent analytical, logical, and time management skills and have the ability to use independent judgment to resolve issues. Must have extremely strong verbal and written communications skills and be able to understand technology and technical concepts. Must have excellent customer service skills and be willing to cross-train to gain a wider support perspective to meet support needs. Must be a strong team player. Must be able to lift equipment of at least 50 lbs. Minimal travel to regional campuses required. Preferred Qualifications Bachelor's degree and A+ certification preferred. Broad knowledge of widely used software applications and system management tools, anti-virus and security programs, Adobe Creative Suite, Microsoft and Apple based computing devices and Print Management systems. Designated Group Policy management within Active Directory. Essential Duties Work hours Full-time; typically M-F 8:30 - 5:00

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned.

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist