Technical support engineer jobs in Bismarck, ND

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you'll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company. **In this position...** Be the guardian of our website consumer rights. Your technical expertise will be the frontline defense in ensuring our consumer choice on our websites operates flawlessly. This is a high-impact role where your work directly prevents legal, financial, and reputational damage, making you essential to our compliance and customer trust commitments. Take ownership of a mission-critical technical system. You will be our go-to specialist for the technology that powers consumer choice on our websites. You'll have the focus and autonomy to investigate, troubleshoot, and master the intricate workings of a system that is vital to our global privacy obligations. Step into a role with clear and urgent importance. This position was created as an immediate priority to meet non-negotiable regulatory commitments. You won't be just another cog in the machine; you will be a key player whose contributions are highly visible to privacy leadership. **What you'll do...** + You will proactively monitor the technical performance of our consumer choice systems on our websites, ensuring every consumer opt-outs are processed correctly. + You will act as the first responder for any technical issues within consumer choice systems on our website, investigating and resolving system malfunctions to prevent compliance failures. + You will collaborate closely with Enterprise Technology and business teams standing up or managing websites to diagnose complex issues, coordinate fixes, and communicate the operational status of our systems. + You will help refine our processes by identifying opportunities for technical improvements, testing system updates, and validating that our tools function as intended. + You will maintain clear documentation on system issues and their resolutions, providing reports to privacy leadership to demonstrate the operational integrity of our consumer choice systems. **You'll have...** + 10 or equivalent combination of relevant education and experience. + A bachelor's degree or equivalent practical experience. + At least two years of hands-on experience in a technical role involving website operations, such as web development, digital marketing operations, or marketing technology (MarTech). + A solid understanding of fundamental web technologies, including HTML, JavaScript, and the role of cookies, pixels, and tracking tags. + Demonstrated experience using browser developer tools to inspect website elements, check for cookies, and troubleshoot script behavior. **Even better, you may have...** + Direct, hands-on experience configuring, deploying, and managing cookie consent banners using the OneTrust platform. + Experience with tag management systems and an understanding of how to use it to control tags based on consent signals. + OneTrust professional certifications (such as Cookie Consent Expert) or other relevant privacy certifications like CIPT (Certified Information Privacy Technologist). + Experience in a large organization, managing consent banners across multiple websites with different tracking technologies. + A strong understanding of the specific legal requirements for cookie consent under regulations like the GDPR, ePrivacy Directive, and CCPA/CPRA. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. **This position is a salary grade 8.** For more information on salary and benefits, click here: BENEFITS (****************************** **Visa sponsorship is not available for this position.** Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid (onsite four days per week) for candidates who are in commuting distance to a Ford hub location or remote for non-local candidates. **\#LI-Hybrid #LI-Remote#LI-MN1** **Requisition ID** : 55155

About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Work Schedule Hybrid (after an initial training period) from our Mandan, ND office Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location. Monday-Friday, scheduled to work within 7:30 am - 6:00 pm Primary Responsibilities Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to): Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed Supports device replacements and rotations Installs and troubleshoots NISC approved software on NISC owned devices Provides support of NISC's phone & ACD systems Assists with support of our SSO (Okta) for various applications Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices. Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role Assists project leads on various projects within the Helpdesk team Availability to participate in an On-Call/Afterhours rotation (one week about every two months) Additional tasks or duties as required Knowledge, Skills & Abilities Preferred Strong verbal and written, interpersonal and communication skills Strong customer service skills Familiarity with the setup and support of Windows and Mac operating systems and software Familiarity with basic support of TCP/IP networks Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) Familiarity with Telephony Familiarity with Okta (SSO) Familiarity with a ticketing system or working from a queue Strong problem-solving skills and attention to detail Ability to work independently, as well as in a team environment Ability to effectively adapt to change Ability to interact in a positive manner with internal and external contacts Ability to maintain the highest level of professionalism, ethical behavior and confidentiality Commitment to NISC's Statement of Shared Values Education Preferred High School Diploma or equivalency required. Bachelor's Degree in a related field or equivalent experience preferred. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Work Schedule * Hybrid (after an initial training period) from our Mandan, ND office * Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location. * Monday-Friday, scheduled to work within 7:30 am - 6:00 pm Primary Responsibilities * Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to): * Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc * Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed * Supports device replacements and rotations * Installs and troubleshoots NISC approved software on NISC owned devices * Provides support of NISC's phone & ACD systems * Assists with support of our SSO (Okta) for various applications * Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices. * Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts * Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs * Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met * Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events * Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role * Assists project leads on various projects within the Helpdesk team * Availability to participate in an On-Call/Afterhours rotation (one week about every two months) * Additional tasks or duties as required Knowledge, Skills & Abilities Preferred * Strong verbal and written, interpersonal and communication skills * Strong customer service skills * Familiarity with the setup and support of Windows and Mac operating systems and software * Familiarity with basic support of TCP/IP networks * Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) * Familiarity with Telephony * Familiarity with Okta (SSO) * Familiarity with a ticketing system or working from a queue * Strong problem-solving skills and attention to detail * Ability to work independently, as well as in a team environment * Ability to effectively adapt to change * Ability to interact in a positive manner with internal and external contacts * Ability to maintain the highest level of professionalism, ethical behavior and confidentiality * Commitment to NISC's Statement of Shared Values Education Preferred * High School Diploma or equivalency required. * Bachelor's Degree in a related field or equivalent experience preferred. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

**Req number:** R6817 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Product Support Specialist you will provide support to a corporate tax software product. **Job Description** We are looking for a **Product Support Specialist** to remotely provide Level One technical support to a corporate tax software product. This position will be **full-time** and **remote** and **2nd shift** **.** **What You'll Do** + Answer phone calls and respond to emails and web portal requests + Analyze and resolve technical and software related problems + Log all work activity and efficiently work to resolve or assign ticket to appropriate team + Engage knowledge of products, tax and key resources to ensure timely resolution + Drive positive results in Customer Experience through timely response and professional interaction + Demonstrate self-direction in meeting targets for performance metrics to achieve daily individual work goals and team monthly metrics + Provide consistent communication with the customer to effectively manage expectations + Function as a business liaison between CAI clients and their customers, balancing the needs of both the client and the business in a way that drives a mutually agreed upon outcome **What You'll Need** Required: + 1-3 years' experience as Product Support Specialist (or similar) + Degree in Information Systems or Computer Science (Preferred) or equivalent experience + Intermediate knowledge of platforms, operating systems, and web authoring tools + Basic knowledge of product functional issues, basic technical issues, and the application of corporate tax concepts + Basic knowledge of computer terms, languages, database concepts, Oracle, SQL Server, etc. + Familiarity with common ERP systems and concepts + Customer technical product support experience with analyzing, resolving, and routing customer inquiries + Knowledge of common support tools and practices, specifically ticketing systems such as Salesforce and ITIL + Analytical, problem solver + Strong attention to detail + Excellent work ethic; self-motivated + Fast learner + Ability to work independently and follow through on open tickets without supervision + Team-oriented + Ability to confidently make quick decisions using resources and independent judgment to resolve technical customer issues and provide timely statuses to customer and key stakeholders as appropriate to the situation + Ability to be professional in all interactions, with the proven ability to handle difficult customer situations while remaining positive and customer focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary information + Strong writing and verbal skills; speaks effectively, using conventions proper to the situation + **Ability to work Monday through Friday 2:00pm - 10:00pm EST.** Preferred: + Knowledge of corporate tax principles and related tax software + Certifications in databases, Java, or web services + Knowledge of ITIL principles + Knowledge of UNIX/Linux + Knowledge of environmental variables and compilation commands for OS and programming languages (for some roles only) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $50,000 - $52,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

The primary role of this position is to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely with the Field Service, Technical Support, Product Management, Commercialization, Engineering and Quality members to provide technical recommendations and product functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer advocate while tracking the pulse of market and technology trends to ideate, incubate, and accelerate solutions that deliver high value to customer problems that differentiate vs competition. **Responsibilities** - Ensuring an improved feedback loop between product management and engineering to increase the rate of new product vitality - Driving share gain by championing innovative new platforms and features in an agile environment that maintain leadership position in the market and differentiate vs competition. - Defining the target customer segment, identifying customer pain points/problems to solve, developing a commercial hypothesis (qualitative), validating the commercial hypothesis (quantitative), outlining a clear value proposition for the target customer, defining positioning vs competition, and clearly defining the product/solution requirements. - Championing customer requirements throughout the process and ensuring development meets those requirements through proper customer engagement and field trial execution. - Ensuring we have support applications in place to increase "ease of doing business" with our Environmental Solutions brands - Partnering with the commercialization team to develop robust launch plans including global product content/assets (clear articulation of value proposition), competitive comparisons, value-based pricing strategy, sales enablement tools, launch presentations, and training materials. - Cultivating relationships with key technology partners that enhance the value of GVR's digital ecosystem. Drive experimentation to rapidly vet potential solutions and scale to maximize impact. - Global Responsibility: Heavy focus on North America with some International travel possible **Required Skills / Qualifications / Certifications / Tech Stack** **Essential** - 3+ years in technical/engineering backgrounds with a deep understanding of how the fueling infrastructure works - Ability to generate a high level of precise technical feedback to ensure new product hardware and software applications are working as needed in a field environment - Customer-centric mindset and comfort talking to end customers as necessary to help with product adoption - Ability to travel 25%+ of the time - **Preferable** - 2+ years of familiarity working with Veeder-Root's Environmental Solutions portfolio The base compensation range for this position is $100,000 to $120,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS GILBARCO VEEDER-ROOT** Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems. **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Oversee the design, alignment and implementation of technology architecture and administration of SAP. Provide strategic planning, technical expertise, and collaboration with various stakeholders and is used to drive innovation and success in IT. Translate the organization's requirements and goals into technical design. **ESSENTIAL DUTIES** + Develop and maintain the organization's enterprise architecture blueprint, encompassing IT systems, applications, data, processes, and infrastructure, aligned with IT and business objectives and strategies. + Oversee the management of SAP systems deployed in the cloud, ensuring optimal configuration and performance in cloud environments. + Work with functional consultants to support the integration of business processes within the RISE architecture. + Manage and optimize SAP Fiori applications, ensuring a smooth user experience and integration with back-end systems. + Collaborate with stakeholders to design and develop applications and solutions on SAP BTP, ensuring they meet business requirements. + Facilitate seamless integration of SAP solutions with other cloud services and applications, enabling efficient data flow and business processes. + Administer user access and roles in alignment with RISE best practices, ensuring secure access to cloud-based applications. + Ensure compliance with security policies and regulations, addressing any vulnerabilities in the cloud environment. + Participate in change management processes for system updates, ensuring minimal disruption to business operations. + Maintain documentation for system configurations, processes, and changes, and provide regular reports on system performance and health. + Support the deployment of innovative technologies and solutions within the SAP landscape, enabling businesses to leverage advanced capabilities. + Perform other duties as assigned. **MINIMUM QUALIFICATIONS** + Bachelor's degree in computer science, information technology, computer or software engineering or related field; or + Associate's degree in computer science, information technology, computer or software engineering, or related field and 2 years of related experience; or + A high school diploma or equivalent (GED or HSED) and 4 years of related experience. + A valid driver's license. **PHYSICAL AND ENVIRONMENTAL DEMANDS** This position requires the ability to remain in a stationary position and to move about the office building, occasional reaching below and above shoulder level, constant use of keyboard/computer and other office productivity machinery, bending, kneeling, lifting/carrying up to 10 pounds, and pushing/pulling up to 20 pounds. It also requires finger dexterity and hand coordination. **KEY SKILLS** + Introductory knowledge of application development and lifecycles; implementation of applications; procedural language; Structured Query Language (SQL), C#, Java, and relational database concepts. + Ability to communicate and clearly exchange accurate information. + Ability to develop plans, procedures and goals; present information to others; and work under stress to complete projects within deadlines. + Basic knowledge of computer system networking and architecture. + Ability to prioritizing tasks effectively. + Good communication and organizational skills. + Proficient with personal computers and Microsoft Word, Excel, and Outlook. + Ability to manage and deliver technical solutions. Basin Electric wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, or who needs other assistance or accommodations, please contact us at ************. Please indicate the specifics of the assistance needed or provide your contact information, and a Basin Electric Human Resources representative will contact you. Basin Electric is an Equal Employment Opportunity Employer regarding race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and veterans status.

Dakota Central HSZ - Washburn, ND - Eligibility Worker Support Specialist Dakota Central Human Service Zone is seeking a Support Specialist for the Economic Assistance Team to provide support with documents, assisting clients with applications and inquires. Duties of the Eligibility Support Specialist Worker: * Greet clients (phone or walk-in); screen inquiries to determine where best to direct them. * Accept/receive economic assistance related applications/documents either in-person or retrieve from centralized email/fax. * Review all applications/documents to ensure accurate completion & signatures documentation is not complete, then work with the client to complete. * Screening for SNAP expedited eligibility and LIHEAP emergency * Assessment of client needs * Provide referrals for other services * Register application in SPACES. * Scan/File documents from clients to appropriate destination for processing. * Manage workflow within assigned cue * Utilize eligibility determination systems * Respond to questions regarding services provided by the agency * Explain policy and procedure * Out of State Medical Travel * Workload and time management * Attend and complete trainings, staff meetings, and any other meetings assigned * Develop and prioritize work practices to meet deadlines for programs * Other duties as assigned To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures. To be considered for this position, you are required to have one of the following: * Completion of the eligibility worker one-year certificate program. * Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. * Graduation from high school or GED and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields. * Three years of any combination of education and experience listed above. Must maintain valid driver's license and auto insurance. Some travel throughout McLean, Mercer, Oliver and Sheridan Counties could occur. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS). Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information: *************************************** A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Maurice Hardy by email: **************** or phone: ************** #2 Employing Unit: Dakota Central Human Service Zone TTY Number: ND Relay Service ************** (text); ************** (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact **************** or *************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Join Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals.

**_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pharma Supplier Contracts is responsible for processing notifications via EDI, or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. This team looks to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. **_Responsibilities_** + Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores + Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores + Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive + Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas + Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated + Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred + Helps review any FTPA (First Time Pricing Accuracy) findings to determine scope and accountability + Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources + Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced and highly analytical environment. + Act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Proficient in Microsoft Office, especially in Excel and Access, preferred + Excellent communication and interpersonal skills + Sense of urgency, attention to detail and accountability needed + Ability to build strong collaborative relationships and communicates effectively + Strong organizational skills **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#SP-1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.

Job DescriptionLess than part time Feeding Assistant/Activity Helper at Elm Crest Manor in New Salem, ND Are you a compassionate individual who enjoys helping others? Elm Crest Manor is seeking a full time Feeding Assistant to join our dedicated team in providing excellent care to our residents. Job Responsibilities: Assist residents during mealtimes by feeding those who require additional assistance. Ensure residents are comfortable and well-fed during mealtimes. Communicate effectively with the nursing staff to ensure residents' dietary needs are met. Provide companionship and a caring presence to residents during mealtimes. Qualifications: Compassionate and empathetic towards the elderly and individuals with varying degrees of independence. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Prior experience in a healthcare setting is preferred but not required. About Elm Crest Manor: Elm Crest Manor is a long-term care facility located in beautiful New Salem, ND. We are committed to providing personalized care and services to meet the physical, emotional, social, and spiritual needs of our residents. Our team of dedicated professionals works tirelessly to create a welcoming and supportive environment where residents can thrive and live with dignity and respect. Elm Crest Manor is proud to be a part of the New Salem community and has been serving the area for over 45 years. #hc133760

is located in Bismarck, ND Apply: *********************************************** The North Dakota Court System offers employment opportunities that provide a rewarding career in public service working together to deliver justice. The Court System offers an excellent benefits package including employer-paid family health insurance premiums, retirement contributions and generous vacation and sick leave accruals. If you have strong technology and grammar skills and would enjoy making a verbatim record of trials and proceedings using audio recording equipment and transcribing the audio recording, this opportunity may be right for you. The Ideal Candidate: Finds it rewarding to be highly dependable and punctual. Obsesses with detail ensuring accuracy of work. Enjoys proofreading and perfection in grammar and punctuation. Shows assertiveness to ensure an accurate record. Gives excellent customer service. Enjoys supporting others. The Ideal Candidate Minimum Qualifications: High school diploma; Two years of related experience (any combination of education, training, or experience which demonstrates the ability to successfully complete the major responsibilities and essential functions may be substituted for the experience requirement); and AAERT (American Association of Electronic Reporters and Transcribers) CER (certified electronic court reporter) certification or ability to obtain within six months of job entry. A comparable certification by another state court or federal court may be substituted for the AAERT certification. Position Type/Salary: Full-Time Position with a Salary of $4,542/month Testimonials/Work FAQs/Interesting Facts/Code of Conduct Career Opportunities/Working at the ND Court System Great Benefits | Details | Customer Service | Administrative | Court | Legal | Recorder | Family-Friendly | Public Service | Good Pay | Law Firm | District Court | Supreme Court | Legal Experience | Legal Procedures | Office | Laws | Rules | Procedures | Organizes | Record | Processes | Support | Proofreading | Grammar | Punctuation | Audio | Recording | Technology |

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40Salary Range: $16.00 - $25.50 Union Position: No Department Details We're looking for someone with great customer service skills to process and deliver patient health information requests quickly and courteously. Strong attention to detail and the ability to uphold strict HIPAA confidentiality at all times is required. Experience in healthcare or with medical terminology is a plus. Pay starts at $16.00 with additional credit given for work experience relative to this role. Summary Interact with customers by phone or in person, providing prompt and courteous service in a fast-paced, high call volume, customer focused environment. Professionally handle requests and inquiries for patient health information submitted by mail, fax, phone, and/or in-person. Job Description Identify and assess customer needs, verify understanding of requests, and follow through as promised. Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Ensure any issues that arise are resolved promptly, thoroughly, and courteously. Provide excellent customer service by being attentive, respectful and professional at all times. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. Able to interact effectively and demonstrate strong communication skills when dealing with all customers, including physicians, peers, patients, and external customers. Work comfortably with frequent interruptions. Able to multitask and handle multiple priorities. Work with a high level of accuracy. May perform other duties as assigned to support business needs. Escalate issues to supervisor for resolution as deemed necessary. Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, and quality standards. May perform other duties as assigned to support business needs. Qualifications High school diploma or equivalent preferred. Associate's degree in Health Information Technology or other healthcare field preferred. Must have 2 years of customer service experience either working with customers both in person and via phone required. Healthcare experience is preferred. Prior work experience in health information management (HIM) Department related to record maintenance completion or release of information preferred. Ability to type a minimum of 35 words per minute. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings. _We currently have one opening and will consider candidates interested in being located in most locations across the United States._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work + Investigation and troubleshooting of problems to find solutions + Ability to contribute and work well on a team + Bachelor's Degree in electrical engineering + 2+ years or related electrical engineering experience + EIT required + SKM and ETAP software experience is preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

Job DescriptionJoin Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals. #hc43110

The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."