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  • AI Platform Systems Engineer (Secret clearance)

    Vantor

    Technical support engineer job in El Segundo, CA

    Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. At Vantor, you'll work with the U.S. Space Force and our partners as part of the effort to define and manage an integrated system-of-systems space enterprise, specifically focused on Space Systems Command's (SSC) Space Systems Integration Office (SSIO). You will be supporting the SSC BNN office, working to achieve Global Mission Data Dominance (GMDD) by bringing together critical capabilities to empower operators with the information and tools they need to achieve sensor-to-shooter dominance - rapidly detecting threats, sharing critical information, and enabling swift and decisive action. As part of this role, you will: Support Gov Lead with technical coordination and systems engineering for SSC's I3E contract (Integrated, Immersive, Intelligent Environment) Support meetings and architecture discussions with the development contractors and onboarding mission use cases Develop and track program metrics, risks, and deliverables Lead, coordinate, task the SE&I team as the GOV Lead's touchpoint Reporting to program's BNN/BN Task Lead for MSR, TSM, and Award Fee inputs Join our team and create the future of SSIO in the Space Force. Due to the nature of work performed within this facility, U.S. citizenship is required. Basic Qualifications: US citizenship Current Secret clearance Bachelor's degree in an engineering, mathematics, physics, or equivalent technical discipline 3+ years of experience working on a space-related (space, ground, software, hardware system) Major Defense Acquisition Program 1+ years of experience with artificial intelligence applications or Department of Defense cloud system development (Azure preferred) Experience mapping system requirements to physical and functional architecture and conducting configuration management of system configurations Experience with the development of technical specifications, interface control documents, integration plans and schedules, inter-service support agreements, system behavior diagrams, sequence diagrams, and network diagrams Experience communicating technical concepts to users, leaders, and engineers Experience with Microsoft Excel, PowerPoint, and Word Knowledge of DevSecOps and agile software development Knowledge of systems engineering standards, including IEEE 15288.1 and IEEE 15288.2 Highly motivated and dynamic work ethic with a strong desire to contribute to the DoD mission Desired Qualifications: 5+ years of Data Architecture experience supporting space-related (space, ground, software, hardware system), aerospace systems or Major Defense Acquisition Programs Experience with conducting or supporting space system Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs), Test Readiness Reviews (TRRs), and System Verification Reviews (SVRs) Experience with high complexity data systems and data management Experience with performing systems engineering, integration, and test on space systems Knowledge of Air Force ISP Guide, JCIDS Manual, CJCSI 5123.01G, DODI 8330.01, AFMAN 33‐407 and DODAF Knowledge of DoD 5000.01/02 and DoD risk management processes Ability to be self-motivated with a strong desire to contribute to the DoD mission TS/SCI clearance INCOSE Systems Engineering Professional certifications (ASEP, CSEP, or ESEP) Master's degree in an engineering, mathematics, physics, or equivalent technical discipline Clearance: Active Secret Work Location: El Segundo, CA. Hybrid work permitted - mix of on-site & off-site Applicants selected will be subject to a security investigation and will need to meet eligibility requirements for access to classified information. Build Your Career: When you join Vantor, you'll have the opportunity to connect with other professionals doing similar work across multiple markets. You'll share best practices and work through challenges as you gain experience and mentoring to develop your career. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We'll help you develop the career you want as you chart your own course for success. #LI-CJ1 #cjpost Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range. ● The base pay for this position within California is: $94,000.00 - $137,500.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ****************************** The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
    $94k-137.5k yearly 3d ago
  • Information Technology Assurance Specialist

    Mantech 4.5company rating

    Technical support engineer job in Los Angeles, CA

    MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA. The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Prepare system for operational use and support operational tests. Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices. Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support. Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 8+ years total related experience 6+ years of relevant SCI experience. Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages). Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation). Preferred Qualifications: 3+ years of SAP related experience highly desired. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems. Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired. Clearance Requirements: Current Top- Secret Clearance with SCI Eligibility Eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
    $75k-109k yearly est. 1d ago
  • Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking

    KORE1 Technologies 4.1company rating

    Technical support engineer job in Los Angeles, CA

    *THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. *FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.* *AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. * KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware. * Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center. * Handle standard service requests (e.g., password resets, email setup, printer installation, file share access). * Document troubleshooting steps, fixes, and key notes for internal reference. * Assist with new hardware rollouts, imaging, and software installations. * Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware). * Maintain accurate ticket records and deliver timely, customer-focused communication. * Collaborate with the IT team on ongoing improvement projects and system updates. *Requirements* * CompTIA A+, Network+, or Microsoft 365 certification is a plus * Experience supporting multi-site environments. (Especially warehouses) is a plus. * 5+ years of IT support experience (help desk, desktop, or systems support). * Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN). * Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.) * Hands-on experience with: * Jitbit or other ticketing systems required. * Microsoft Products (O365, AD, EntraID, Win11, etc) required. * PDQ or other IT Asset Management / Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid California driver's license and reliable transportation required (for local site visits when needed). * Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided. Why You'll Love Working Here * Tight-knit IT team that values learning, ownership, and practical problem-solving. * Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit). * Opportunities to expand into network/security or systems administration roles as you grow. Compensation depends on experience but is typically $25-32.50/hr W2 ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. *Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.* Pay: $24.27 - $32.50 per hour Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
    $25-32.5 hourly 1d ago
  • IT SYSTEMS SPECIALIST

    Advanced Motion Controls 3.8company rating

    Technical support engineer job in Camarillo, CA

    The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. The IT Systems Specialist provides day-to-day administration, maintenance, and support of the company's technology environment, ensuring system reliability, data integrity, and user productivity. This role combines infrastructure and network management with moderate SQL database support, Microsoft 365 administration, and user assistance for core business systems such as Dynamics 365 Finance & Supply Chain (D365). It is ideal for a hands-on IT professional who is comfortable managing servers, networks, SQL databases, and user systems in a manufacturing setting. REQUIRED RESPONSIBILITIES: Systems & Network Administration • Provide Tier 1-2 support for end users (hardware, software, printers, connectivity). • Maintain network infrastructure (firewalls, switches, VLANs, Wi-Fi, VPN). • Manage Windows Desktop and Server environments, Active Directory, and Group Policies. • Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, security groups). • Maintain virtual computing environment. • Oversee system backups, patch management, antivirus, and endpoint protection. • Coordinate with Managed Service Providers (MSPs) for advanced issues. SQL & Data Administration • Monitor and maintain company SQL databases supporting D365, Power BI, and internal tools. • Perform regular database backups, restores, and indexing for performance optimization. • Write or edit moderate T-SQL queries and stored procedures for troubleshooting and reporting. • Assist with data migrations, imports, and integration jobs. • Work with Finance & Systems leadership to ensure data reliability and security. IT Operations & Projects • Maintain IT asset inventory, licensing, and warranty tracking. • Support facility technology (security cameras, badge access, time clocks, label printers). • Document IT systems, procedures, and recovery processes. • Participate in infrastructure upgrades and system improvement projects. • Support connectivity and operation of manufacturing systems and software. • Coordinate with vendors to ensure secure and reliable operation. Additional job duties as assigned. REQUIRED QUALIFICATIONS: • Minimum 4-years work experience in IT support or systems administration. • Experience with Windows Desktop and Server, Active Directory, and Microsoft 365 administration. • Working knowledge of SQL Server (backups, performance tuning, and query writing). • Understanding of D365 or other ERP system integrations preferred. • Working knowledge of a virtual infrastructure platform (VMWare, Hyper-V, Citrix, Nutanix). • Strong network fundamentals (DNS, DHCP, VLANs, firewalls, VPNs). • Excellent troubleshooting, documentation, and communication skills. • Certifications such as CompTIA Network+, MCSA, or SQL-related credentials are a plus. • Must be able to handle confidential information in an appropriate manner. • Excellent written and oral communication, and interpersonal skills. REQUIRED EDUCATION: • Minimum education: Associate's Degree in Information Technology, Computer Science, or related field. ADDITIONAL REQUIREMENTS: • Will occasionally/frequently stand, walk, sit, use both hands, and carry/lift to 50 lbs. • Responsibilities sometimes require installation/lifting of heavy equipment and use of/climbing ladders. • This is a full-time position located at our Camarillo facility, Monday through Friday, 8am to 5pm. Additional hours, including possible evenings/weekends, as required. • We are ITAR Registered (International-Traffic-In-Arms-Regulations). Hired candidate must be a US Citizen or Lawful Permanent Resident. Pay Range: $40 to $50 per hour. ADVANCED Motion Controls considers several factors when extending an offer of employment, including but not limited to: the candidate's education/training, work experience, knowledge, skills and abilities, responsibilities of the position, internal pay equity, as well as market and business considerations. ADVANCED Motion Controls prohibits discrimination or harassment based on the following categories: race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law. ADVANCED Motion Controls is ITAR Registered (International Traffic In Arms Regulations). Any candidate we hire must be a US Citizen or Lawful Permanent Resident. NOTE TO STAFFING AGENCIES AND RECRUITERS: Advanced Motion Controls does NOT accept unsolicited resumes from any external agency for the placement of any position. Unsolicited resumes submitted by agencies and received by Advanced Motion Controls will be considered the property of Advanced Motion Controls and may be contacted and engaged directly by Advanced Motion Controls, with no placement fee due. Advanced Motion Controls will NOT pay a placement fee or any other fees to any third-party agency, firm or recruiter who is not specifically retained with a signed fee agreement by Advanced Motion Controls' Human Resources Manager and instructed to conduct a candidate search. Please do NOT forward unsolicited resumes to our website or to any Advanced Motion Controls employee. xevrcyc Advanced Motion Controls will NOT be responsible for any fees associated with unsolicited resumes.
    $40-50 hourly 1d ago
  • IT Systems Engineer

    Funrise

    Technical support engineer job in Los Angeles, CA

    Sherman Oaks, CA For over 35 years, Funrise has been a global innovator and industry leader in the design, manufacturing, and distribution of toys worldwide. Our mission is to create fun for kids of all ages by building impactful brands through innovation, creativity and imagination. We strive towards excellence in all we do to ensure our products are enjoyed by consumers throughout the world. Our portfolio consists of internal brands including GAZILLION , FURLINGS™, FART NINJAS™, BURP ZOMBIES™, MIGHTY FLEET™ and more, as well as licensed properties from premier partners like Cat , Teenage Mutant Ninja Turtles , SpongeBob SquarePants™, and other global entertainment companies. Job Description: Funrise is looking to add a Systems Engineer, Information Technology (corporate functions) to the team. This position requires a broad knowledge base as it will be part Systems Engineer, DB Administrator, Application/Back End Developer, Network Engineer and Analyst. The successful applicant will play a pivotal role in supporting Funrise's overall business objectives. The ideal candidate understands the rapidly changing technological landscape and has the drive to implement strategic change. Responsibilities: • Develop and implement the organization's IT strategy in alignment with business goals. • Analyze needs and implement various report solutions. • Identify develop and implement applications needed to support user needs. • Administer and maintain database servers. Currently supporting SQL Server and Progress. • Help manage, maintain and expand Electronic Data Interchange (EDI) processes. • Collaborate with senior leadership to identify technology needs and opportunities for growth. • Help support the maintenance and security of IT infrastructure, networks, and cloud-based systems. • Ensure compliance with cybersecurity best practices and regulatory requirements. • Develop and enforce IT policies, procedures, and disaster recovery plans. • Manage the selection, implementation, and maintenance of enterprise software and IT solutions. • Oversee system integrations, upgrades, and IT project implementations. • Ensure optimal performance and availability of all IT systems. • Develop and manage the IT budget, ensuring cost-effective solutions. • Negotiate and maintain relationships with IT vendors, service providers, and consultants. • Create and train machine learning models for specific business needs and collaborates on AI deployment. Requirements: • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • 7+ years of experience in IT leadership roles. • Proven experience in IT strategy development, infrastructure management, and cybersecurity. • Strong knowledge of cloud computing, enterprise software, and IT best practices. • Excellent leadership, communication, and project management skills. Competitive salary and benefits package including medical and dental insurance, 401K pension plan with 1:1 matching up to 5% of basic salary, vested immediately. Summer hours between Memorial Day and Labor Day. This position has exceptional potential for growth for a motivated and proactive candidate. Local candidates only.
    $97k-142k yearly est. 2d ago
  • Help Desk Administrator (IT)

    Adamson Ahdoot, LLP

    Technical support engineer job in Los Angeles, CA

    *About Us* If you want to know about the requirements for this role, read on for all the relevant information. We're a modern, cloud-based personal injury law firm headquartered in Los Angeles. Technology drives everything we do-from Salesforce and Egnyte to Microsoft 365 and RingCentral-enabling us to deliver exceptional service to clients and keep our global team connected. *We're looking for a motivated Help Desk Administrator to support our systems, ensure smooth day-to-day operations, and help maintain a secure IT environment.* *Role Overview* This mid-level position provides hands-on *technical support for our staff* while assisting with *basic security and system administration tasks*. You'll coordinate with external IT vendors, support users across multiple platforms, and help ensure our technology environment remains reliable and secure. *Key Responsibilities* * Provide daily help desk support for onsite and remote users. * Troubleshoot hardware, software, and network issues on Windows 10/11 and mac OS devices. * Manage onboarding/offboarding, user accounts, and device setup. * Resolve tickets in Zendesk, Jira, or Asana with timely communication. * Provide user support across a variety of applications including Microsoft 365, Salesforce, Egnyte, Formstack, RingCentral, and AWS Connect. * Enforce security basics like MFA, password resets, and access reviews. * Proactive oversight of device compliance and patching via Intune and Microsoft 365 Admin. * Track IT assets and ensure secure device management and disposal. * Coordinate with external IT partners for escalations, updates, and vendor repairs. * Maintain documentation and update internal IT guides and processes. *Qualifications* *Required:* * *2-4 years of experience providing Tier 1 or Tier 2 technical support in a professional setting.* * Strong troubleshooting skills within Windows and mac OS environments. * Familiarity with Microsoft 365 Admin, Intune, and Entra ID. * Excellent communication skills and a customer-focused attitude. * Experience with ticketing tools such as Zendesk, Jira, or Asana. * Basic networking knowledge (Wi-Fi, VPN, VoIP, printers). *Preferred:* * Experience working with managed service providers or external IT vendors. * Familiarity with Egnyte, Salesforce, Formstack, and RingCentral. * Exposure to Intune or other device management tools. * Understanding of data security best practices in legal or healthcare environments. * *Microsoft certification (MS-900, MD-102, or AZ-104) is a huge plus.* *Why Join Us* You'll be part of a growing, tech-forward law firm that values initiative, teamwork, and problem-solving. xevrcyc Expect a collaborative, fast-paced environment where you'll gain exposure to modern cloud technologies, sharpen your IT skills, and play an essential role in keeping our systems secure and running smoothly. Pay: $68,000.00 - $82,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Health savings account * Paid time off * Referral program * Vision insurance Experience: * Ticketing systems like Zendesk, Jira etc : 1 year (Preferred) License/Certification: * Microsoft certification (MS-900, MD-102, or AZ-104) (Preferred) Ability to Commute: * Los Angeles, CA 90035 (Required) Work Location: In person
    $68k-82k yearly 2d ago
  • Life Sciences Windows Desktop Administrator

    Milestone Technologies, Inc. 4.7company rating

    Technical support engineer job in Thousand Oaks, CA

    12-Month W2 Contract (No C2C/No Student Sponsorship/No Visa Sponsorship) Onsite 5x per week in Thousand Oaks, CA Pay up to $50/hr. W2. The ideal candidate will have experience as a Windows Desktop Administrator, hands-on clean-room or laboratory benchtop experience, and familiarity working in a GxP, GMP, or GLP environment. Technical screening needed prior to submission (14-questions via Zoom/Teams). Responsibilities: Work with scientific staff and IS colleagues to resolve request tickets for issues and requests regarding laboratory computers including software upgrades, Windows OS upgrades, general troubleshooting of system issues and benchtop automation support Develop and maintain tools and automation scripts for the OBS team (Batch Script, VBS, PowerShell) Support corporate deployments of anti-virus, software patches to benchtop computers Physically inventory benchtop computers and reconcile with asset inventory system Partners with outside vendors to troubleshoot problems, find long-term solutions, and monitor progress to meet user needs Work with scientists and other IS colleagues to translate computing needs into sustainable, standardized solutions Work on assigned software/hardware lifecycle projects Collaborate with infrastructure, networking, security, and database teams to ensure lab systems and instrument data flows comply with corporate security, networking, and GxP requirements. Basic Qualifications Master's degree OR Bachelor's degree & 2 years of experience of Information Systems, Computer Science, Engineering, or IT Help Desk experience OR Associate degree & 6 years of experience of Information Systems, Computer Science, Engineering, or IT Help Desk experience OR High school diploma / GED & 8 years of of Information Systems, Computer Science, Engineering, or IT Help Desk experience Preferred Qualifications: Strong customer focus with ability to work closely with customers to manage the resolution of IS tickets in line with customer expectations Strong knowledge of Microsoft Windows system administration. SCCM, Knowledge of Linux systems is a plus. Strong programming skills and experience with Microsoft programming tools including Batch Script, VBS, PowerShell, and other tools Demonstrated experience of IT support in a Life Sciences, Pharmaceutical, Biotech company or equivalent industry or knowledge of the pharmaceutical industry GxP system qualification and validation processes for computer related systems Experience with scientific data acquisition systems like SDMS, Empower, PerkinElmer ELN Strong team player who can effectively collaborate with IS colleagues in multiple locations on complex tasks and develop designs and strategies to address common problems within the benchtop support domain Knowledge of vulnerability patching and OS lifecycle upgrades Technical skills & tools (examples) Windows 10/11, Windows Server, Active Directory, Group Policy Linux administration (RHEL/CentOS/Ubuntu) - preferred PowerShell, Batch, VBS, Python (scripting for automation) AWS: EC2, S3, IAM, networking, snapshots/backups Databricks / Spark / SQL / Python for ETL and view creation Endpoint management tools (e.g., SCCM/Intune or equivalent), antivirus/EDR solutions Networking fundamentals, firewall/IP allowlists, and domain troubleshooting (AM domain experience a plus) Familiarity with ELN concepts (HLEE) and instrument data models Work environment Onsite role at Thousand Oaks, CA - candidate must be able to work onsite and interact directly with scientists and instruments. May require participation in an on-call rotation and occasional after-hours support for critical incidents or planned maintenance windows. This role collaborates cross-functionally with instrument owners, vendors, IS teams, and laboratory leadership. The estimated pay range for this position is USD $45.00/Hr - USD $50.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process
    $45-50 hourly 2d ago
  • IT Coordinator

    Rails 3.8company rating

    Technical support engineer job in Los Angeles, CA

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $52k-86k yearly est. 2d ago
  • Systems and Technology Support Specialist

    California State University System 4.2company rating

    Technical support engineer job in Los Angeles, CA

    including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * Equivalent to a bachelor's degree in a related field and two years of relevant experience. * Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. * An advanced degree in a related field may be substituted for the required experience on a year-for-year basis. * Knowledge of Windows 11 and Apple operating systems (Sequoia mac OS and higher, and iOS). * Experience in a) creating and editing Group Policies to administer Users, Groups, and Computers via Active Directory and b) deploying patches and software in System Center Configuration Manager (SCCM) and c) knowledge and experience in creating and editing MDM profiles to administer Apple devices via applications such as Jamf. Knowledge, Skills, & Abilities * Must have knowledge of Apple operating systems (mac OS and iOS) and Windows 11. Requires knowledge of administrating users, groups, and computers using Active Directory, System Center Configuration Manager (SCCM), and Jamf. * Understands and has experience with coordinating inventory (purchasing, maintaining, determining useful life, replacing and deprovisioning). * Demonstrates the ability to assist others in completing work assignments. Oversees and coordinates multiple simultaneous projects, prioritizing external needs with own work load. Creates documentation for procedures, training, policies, and general communication. * Works collaboratively with other members in the College and across the campus, in person and remotely. Can learn, adapt, administrate and incorporate new or updated operating systems into existing infrastructure. Can maintain currency with changes in technologies and sees potential application to college environment. * Communicates effectively both orally and in writing, and can convey pertinent changes (to equipment, operations, campus guidelines, etc.) to relevant constituents via multiple methods. Exhibits strong customer service and interpersonal skills. Pay, Benefits, & Work Schedule * The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. * Classification: Technology Support Specialist / 0481 / grade 2 * The anticipated HIRING RANGE: $6264 - $7339 per month, dependent upon qualifications and experience. The salary range for this classification is: $5787 - $8430 per month. * HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. * This is a Regular position with a one-year probationary period. * The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position. General Information * Review of applications will continue until the position is filled. * This position is a sensitive position as designated by the CSU. * A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. * The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. * In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. * Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States. * Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ******************** * The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************. Advertised: Nov 20 2025 Pacific Standard Time Applications close:
    $6.3k-7.3k monthly 13d ago
  • Technical Support Specialist II

    DHD Consulting 4.3company rating

    Technical support engineer job in Los Angeles, CA

    The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services. Key Responsibilities: Offer technical support via email, phone, and on-site visits as needed. Assist customers and sales teams with product specifications, usage, and troubleshooting. Review blueprints and technical documents to support product trials and machining recommendations. Develop cost estimates and evaluate potential production improvements through product usage. Propose equipment, process, or material modifications to enhance efficiency and reduce costs. Conduct technical training for clients and internal teams. Monitor industry trends and competitor activities. Prepare technical reports and maintain accurate documentation. Qualifications: Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support). Bilingual in Korean and English. Strong analytical, problem-solving, and customer service skills. Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred). Work Environment & Physical Demands: Ability to travel for on-site support as needed. Occasional exposure to industrial environments with moderate noise levels. Requires standing, walking, and using hands for technical tasks. Reasonable accommodations can be provided for individuals with disabilities.
    $52k-98k yearly est. 60d+ ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Technical support engineer job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 19d ago
  • Technical Support Engineer

    Sony Corporation of America 4.7company rating

    Technical support engineer job in Culver City, CA

    Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: **************** THIS IS A FIXED TERM 12 MONTH ASSIGNMENT ON-SITE AT THE CULVER CITY OFFICE. POSITION SUMMARY Sony Corporation of America is seeking a passionate Technical Support Engineer to join our team in Culver City, CA. In this role, you will support our cutting-edge 3D content creation technology in virtual production, driving innovative projects through seamless communication with both internal and external partners. JOB RESPONSIBILITIES Provide effective technical support for 3D content creation to key content development stakeholders. Demonstrate how to create 3D content and explain proper setup and workflow at both internal and external studios, offering consultation and support for tools and equipment. Collect and organize feedback on technical issues, requirements, and improvement points from engineers, producers, and creators, relaying this information back to Sony and partners for tool and workflow enhancement. Conduct test shoots for virtual production to evaluate and refine workflows and techniques. Offer technical support to the production team and propose technical approaches for problem-solving. QUALIFICATIONS FOR POSITION Your qualifications and experience should include: Bachelor's degree in computer science, engineering, or a related field. Practical experience in virtual production or related technologies. Proficiency in game engines such as Unreal Engine. Knowledge of programming languages (C++, Python, etc.). Excellent communication skills and the ability to work collaboratively in a team. Strong interpersonal skills for building relationships, along with effective written, oral, and listening communication skills, and a proactive approach to sharing information with peers and cross-functional teams. Availability for case-by-case evening work and participation in recurring evening conference calls/meetings with internal and external partners. Experience with necessary office tools. Ability to travel as required All candidates must be authorized to work in the USA Benefits SCA offers benefits-eligible fixed-term employees (who are scheduled to work 30 or more hours a week) certain benefits under the Sony Corporation of America Health and Welfare Benefits Plan. The following options are available to you and your eligible dependents. What we offer you: Medical, dental, and vision coverage with coverage for spouses/domestic partners and child dependents Long Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for all new employees. Mental health and emotional well-being benefits at no cost to you, your spouse/domestic partner and child dependents. Other Programs: Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs) A wide variety of employee business resource groups (EBRGs) The anticipated annual base salary for this position is $100,000 to $110,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. #LI-AS1 All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)
    $100k-110k yearly Auto-Apply 29d ago
  • IT Support Specialist

    Gensler 4.5company rating

    Technical support engineer job in Los Angeles, CA

    Your Role This position is based in the Los Angeles office, with standard business hours M-F, 8:30am - 5:30pm and will require to be onsite. As an IT Support Specialist, you will provide first-line response to end user incidents received via service desk requests and office operational requirements. You will generally focus on the day-to-day onsite support of their office and region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. This position demands a self-starter and a skilled communicator (written and verbal) who can effectively manage and prioritize support tasks in a dynamic team. The individuals within this team demonstrate high sense of ownership, collaboration, and excellent customer service. This position is focused on rapid service, timely technical support and highest quality of customer satisfaction, with a friendly and helpful attitude. Successful administrators are open, empathetic, and can apply a broad range of basic technology knowledge. What You Will Do Effectively communicate and work with every level of employee from general end users to high level managers and Principals. Determine most effective problem resolution to minimize client downtime. Provide first level service delivery and support for Microsoft and Apple platforms, Microsoft Office 365, and Microsoft Office products. Provide basic support for Gensler private cloud (Workspace) on the Citrix platform. Provide installation, maintenance and ensure operation of all devices including desktop/laptop computers, printers and peripherals installed within the Gensler IT infrastructure. Install and configure other specialized (departmental) software and provide end user support. Install and troubleshoot remotely on user laptops through Bomgar (or other remote control tools) Support delivery and basic troubleshooting of Gensler standard operating systems, upgrades, and patches. Maintain and complete appropriate records for incident resolution in Gensler's ticketing system. Comply with vendor specific maintenance and repair procedures. Establish and document configurations, installations, and best practices. Create support documentation appropriately for new issues. Understand basic ITIL processes. Provide technical support for conferencing and A/V systems in addition to Microsoft Teams and Zoom support. Additional Responsibilities Accept and perform special project assignments as deemed necessary by IT management. Maintain current knowledge of desktop computing technology, applicable software tools and networking technologies used by Gensler. Develop and expand knowledge of these technologies over time. Always seek to provide positive end-user experiences with Gensler technology, and seek to educate staff to get the most out of the Gensler infrastructure. Develop rapport with staff to understand their technology skills and tailor hands-on support accordingly. Maintain ethical and professional behavior in dealing with users, department associates, and other departments' personnel. Multitask in a fast-paced environment, while maintaining an emphasis on detail and quality. Your Qualifications High School diploma or GED, Associate of Science. or Technical degree (community or technical college), military technology training and certification 1-3 years paid experience performing IT help desk or customer technical assistance 1-3 years job experience focused in at least one of the following IT disciplines: network technician, software development, cyber security support specialist, data center technician, or server setup and administration specialist. Experience with first level diagnostics and support for Microsoft Office 365, Windows 10 OS, PC hardware platforms, including provisioning user accounts, troubleshooting user accounts, and educating end users on use of Microsoft features and functions. Additional expertise in supporting MacOS, and LINUX platforms a plus. Knowledge of basic enterprise networking. Experience in supporting LAN and wireless environments. CompTIA A+ Certification or equivalent experience Familiarity with Apple OS X configuration and networking. Ability to disconnect, lift and move PC's and Monitors (25 lbs) to new desks. Maneuver under counters and in tight spots to run cables and wires for PCs. Basic knowledge of VoIP-based telephones, or the use of softphones. Basic knowledge of Apple iOS, and Android for mobile devices. Optional, but preferred Familiarity with Citrix environments (or similar virtual environments) Microsoft Technology Specialist (MCTS), and/or Microsoft Solutions Associate (MCSA) certification Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future. **The hourly salary will be estimated between $25-$27 plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler
    $25-27 hourly Auto-Apply 3d ago
  • Technical Support Repair Assistant Manager

    Humina Resource

    Technical support engineer job in Torrance, CA

    Job Title: Assistant Manager Technical Support Department Languages: Japanese/English (Bilingual)required Employment Type: Full-Time Salary Range: $50K $55K Key Responsibilities: Guide and support team members working on product repair or fabrication Collaborate with cross-functional teams to document procedures and identify process improvements Create technical data reports, procurement tracking, and workplace organization Occasional business trips = 2x a year Candidate Requirements: Experience in repairing tools, creative works (personal or commissioned); ideally able to bring examples or photos or at least describe in detail Proficient in Microsoft Excel and Word (basic skills may be assessed in interview) Ability to read, understand, and apply technical instructions in both Japanese and English Location:Torrance, CA Compensation and Benefits Bonus available Salary raises as appropriate Holidays and Leave Saturdays, Sundays, and major holidays off Additional Benefits Various benefit plans available ・Bonus provided ・Health, dental, and vision insurance ・401(k) retirement plan ・Paid vacation ・Sick leave
    $50k-55k yearly 60d+ ago
  • Network Support Technician

    Inserso 4.3company rating

    Technical support engineer job in Los Angeles, CA

    Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Responsibilities: * Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. * Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. * Assist in testing, applying, and maintaining server configurations and related security patches. * Assist in maintaining and checking the health of systems and backups to include restore testing. * Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. * Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. * Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. * Provide inventory support and input to the provided inventory system for the customer. * Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests. * Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. * Conduct or provide new equipment deployments and/or requested deployment support. * Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. * Analyzes functional business requirements and design specifications for functional activities. * Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. * Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. * Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. * Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience: * Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. * Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. * General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high-quality environment. * Must have excellent team skills and collaboration skills. * Attention to detail and follow-through. * Ability to work with minimal supervision. * Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). * Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. * If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Preferred Skills/Experience: * Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. * Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Ability to apply a comprehensive knowledge across key tasks and high impact assignments. * Experience evaluating system performance results and recommending improvements or optimizations. * Experience performing IT hardware repairs and installing replacement parts. * Experience planning and leading technology assignments and projects. * Prior hands-on experience with the setup, configuration and administration of servers and backups. * Experience functioning as a technical expert across multiple project assignments. * ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Physical and/or Mental Qualifications: * Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. * This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs. EOE, including Disability/Vets. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job. Salary Range: $55,000 - $72,000 The annual base salary range considers additional factors including, but not limited to, knowledge, skills, and abilities; relevant experience; education; certifications; and geographic location. Inserso cares about the health and wellbeing of its employees and their families. In addition to base salary and dependent upon your employment status, Inserso provides a comprehensive benefits package, to include Health Insurance; Short and Long-Term Disability; Life and AD&D Insurance; 401(k); Company-Paid Holidays; and Paid Time Off (PTO) for vacation/personal matters.
    $55k-72k yearly 17d ago
  • PC Network Support Technician

    24-Hour Hr Process Outsourcing

    Technical support engineer job in Redondo Beach, CA

    Established in 2008, 24HRPO has been providing world class offshore recruitment and back office human resource services to our clients in the US predominantly in the IT and Healthcare industry. Our founders are seasoned business frontrunners with business process outsourcing backgrounds and proven track record in the finance and IT field. Our leaders are pioneers in the Philippine RPO scene catering to US-based clients and play an integral role in supporting our recruiters ensuring the success of each campaign. As pioneers in the Phillipine RPO business, we invest on our talents harnessing cum laude graduates from top universities and seasoned recruiters having 5+ years of experience in offshore staffing. 24HRPO focus not only in cost savings: but more importantly we work on making our partners generate more revenue by allowing them to cover more Job Orders, more clients and more placements. We invest in building long term business relationships with a high flexible engagement model. Job Description Areas of support include infrastructure operations and security protocols managements for networks, servers, desktop computers and endpoint devices. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers. Connects personal computers to existing data networks. Maintains network diagrams and records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Qualifications AA or other 2-year technical degree and 6+ years of related experience. 6+ Years Windows Desktop Administration. Familiarity with classified processing environments and procedures. Position requires a current Top Secret / SCI Clearance Travel may be required Able to lift 40 lbs. Must have current Security+ Certification Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-57k yearly est. 1h ago
  • PC Network Support Technician

    24-Hour HR Process Outsourcing

    Technical support engineer job in Redondo Beach, CA

    Established in 2008, 24HRPO has been providing world class offshore recruitment and back office human resource services to our clients in the US predominantly in the IT and Healthcare industry. Our founders are seasoned business frontrunners with business process outsourcing backgrounds and proven track record in the finance and IT field. Our leaders are pioneers in the Philippine RPO scene catering to US-based clients and play an integral role in supporting our recruiters ensuring the success of each campaign. As pioneers in the Phillipine RPO business, we invest on our talents harnessing cum laude graduates from top universities and seasoned recruiters having 5+ years of experience in offshore staffing. 24HRPO focus not only in cost savings: but more importantly we work on making our partners generate more revenue by allowing them to cover more Job Orders, more clients and more placements. We invest in building long term business relationships with a high flexible engagement model. Job Description Areas of support include infrastructure operations and security protocols managements for networks, servers, desktop computers and endpoint devices. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers. Connects personal computers to existing data networks. Maintains network diagrams and records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Qualifications AA or other 2-year technical degree and 6+ years of related experience. 6+ Years Windows Desktop Administration. Familiarity with classified processing environments and procedures. Position requires a current Top Secret / SCI Clearance Travel may be required Able to lift 40 lbs. Must have current Security+ Certification Additional Information All your information will be kept confidential according to EEO guidelines.
    $42k-57k yearly est. 60d+ ago
  • LANOC Network Support Technician

    KDDI America 4.2company rating

    Technical support engineer job in Los Angeles, CA

    •Business level English and Japanese (both in speaking and writing) is required.• Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description:Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization Benefits· Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D· Short-Term and Long-Term Disability Insurance· Flexible Spending Account (FSA)· 401(k) with company match· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays· Tuition Reimbursement Program· Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at **********************************
    $41k-52k yearly est. Auto-Apply 60d+ ago
  • LANOC Network Support Technician -Japanese Bilingual

    A-Staffing

    Technical support engineer job in Los Angeles, CA

    A leading Japanese IT company is actively seeking a bilingual (Japanese & English) LANOC Network Support Technician. Business level English and Japanese (both in speaking and writing) is required. Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description: Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization $21.64 - $21.64 an hour Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program
    $21.6-21.6 hourly 27d ago
  • LANOC Network Support Technician -Japanese Bilingual

    A-Staffing, Inc.

    Technical support engineer job in Los Angeles, CA

    A leading Japanese IT company is actively seeking a bilingual (Japanese & English) LANOC Network Support Technician. Business level English and Japanese (both in speaking and writing) is required. Schedule: 7-3, 3-11 and 11-7 (three different shifts changing every week) including working weekends/holidays (5 work days per week) Job Description: Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services. Customer support, handling incoming customer calls and emails. Basic technical troubleshooting of network services following the documentation such as action procedure and workflows. OJT will be provided in the long term. [Requisites] 1.Must be bilingual in Japanese and in English 2.Basic PC Skills (Microsoft OS, Word, Excel, etc) 3.Shift position including night shift and weekends (rotation) 4.Must have legal work authorization $21.64 - $21.64 an hour Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program
    $21.6-21.6 hourly 27d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Camarillo, CA?

The average technical support engineer in Camarillo, CA earns between $62,000 and $133,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Camarillo, CA

$91,000
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