Technical Support Engineer Jobs in Camden, AR

🚨 IT Helpdesk Specialist - Onsite Role 🚨 A key client of ours, a leading enterprise in the manufacturing sector, is seeking an IT Helpdesk Specialist to join their growing team. This organization has won multiple industry awards, is currently experiencing hyper-growth, and has been consistently rated as one of the best places to work. With a global presence and a reputation for innovation, they offer an exciting opportunity for IT professionals to contribute to cutting-edge operations in a dynamic environment. 🖥️ Key Responsibilities: Serve as a Tier 1 and Tier 2 support agent, delivering first-level support for Microsoft-based products, including Windows OS and Office 365. Diagnose and resolve hardware and software issues, ensuring minimal disruption to operations. Conduct training sessions and create user-friendly documentation to enhance the effective use of Microsoft applications.. Perform system monitoring to maintain optimal performance and security. Manage and track support tickets in the Help Desk system, ensuring timely communication and resolution. Collaborate with IT team members to resolve escalated issues efficiently. Identify and implement improvements for Help Desk operations to support all tenants and team members. Deliver exceptional customer service, ensuring high levels of satisfaction. 🛠️ Required Skills: Strong knowledge of Active Directory, Office365, Windows Servers/Operating Systems, and hardware support. Expertise in networking fundamentals such as TCP/IP, DNS, and DHCP. Proven experience in IT Help Desk or a similar role. Excellent problem-solving and communication skills. Ability to work onsite and support a global enterprise environment. 🌟 Why Join? Be part of a globally recognized, award-winning enterprise. Join a company experiencing hyper-growth and innovation. Work in a fast-paced, collaborative environment with opportunities to grow your IT skills. Contribute to an organization consistently rated as one of the best places to work. 📩 Ready to Apply? If you're passionate about IT support and want to work in a global enterprise manufacturing environment, we'd love to hear from you!

Our IT Infrastructure Specialist, with a focus on networking, will be required to implement and maintain data communication solutions both at the site level and between company locations. The candidate will perform analysis and identify bottlenecks or other inefficiencies to ensure long term effectiveness and reliability of the corporate network. They will be responsible for hardware/software maintenance and troubleshooting on a broad range of currently deployed network devices, as well as lead or assist in the facilitation of new services and new technology. In addition, the specialist's time will occasionally be spent assisting Infrastructure Operations team members in other areas of focus (Hosting, Cloud), and act as a mentor for Technical Services staff on end user related issues. Strong interpersonal and written/verbal communication skills are critical. DUTIES: -Day to Day Operations Support Maintain/manage relevant systems Documentation Ticketing system -Afterhours / Weekend escalation Point of contact in case of system outages -Travel to other Shawcor locations to provide on-site support, facilitate physical hardware assessments and implementations -Lead or assist team on medium to large projects -Assist and troubleshoot issues for end users -Adhere to company safety and security policies, procedures REQUIREMENTS: Minimum Community College Education Minimum 6 to 10 years related experience Minimum of 6-8 years Network Administration/Design experience - must Minimum of 3-5 years Public Cloud administration (Azure) - must Minimum of 3-5 years of experience working on an enterprise level operations team Previous experience managing multiple sites Previous experience with office365 Network+ and relevant certification (CCNA or equivalent) - preferred Experience with Microsoft Servers & Domain certifications - preferred Experience working with High Availability environments Proven ability to work independently and as a team member Good communication (written and oral) and interpersonal skills Good organizational, multitasking, and time management skills Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral) and interpersonal skills

Job Title: Senior Network Engineer 3 Job Type: Direct Hire Title: Network Engineer 3 **Us Citizen or Green Card Holders Only- Cannot provide sponsorship** Responsibilities: - Utilize 5-7 years of experience in network engineering at Level 3 to design, implement, and maintain network infrastructure - Demonstrate expertise in Cisco, Meraki, Nexus, and Catalyst technologies - Configure and manage Palo Alto firewalls (experience with Cisco firewalls will also be considered) - Possess a strong understanding of network fundamentals and protocols such as MPLS and BGP - Collaborate with cross-functional teams to ensure network efficiency and securit Requirements: o5-7 years of experience with network engineering (Level 3) oExperience in Cisco, Meraki, Nexus, Catalyst, oExperience with Palo Alto firewalls (Cisco firewalls will also be accepted but they are using Palo Alto) oStrong network fundamentals oExperience in MPLS and BGP oMPLS is a Layer 3 protocol used to route data packets across networks, while BGP is a Layer 4 protocol used for exchanging routing information between different autonomous systems Additional Qualifications (Bonus): - Experience with VOIP systems, particularly in the context of phone system replacement projects - Relevant degree in a related field - Over 7 years of experience in network engineering with a deep understanding of network fundamentals Would love to discuss further! This is an on-site role with relocation assistance provided.

**Requisition ID: R10180377** + **Category:** Information Technology + **Clearance Type:** Secret + **Shift:** 1st Shift (United States of America) + **Travel Required:** Yes, 25% of the Time + **Relocation Assistance:** Relocation assistance may be available + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems sector (NGDS) is seeking a **Principal Technical Support Team Analyst** to join our growing team of diverse professionals supporting the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at **Fort Chaffee** in **Arkansas** . This position is contingent upon contract award, budget, and customer approval. **Responsibilities:** + Supervises a team of qualified technical personnel to train and assist unit staff in establishing and maintaining unit tactical command post shelters, power generation / distribution and integration of MISSION Command Information Systems (MCIS) + Trains and provides technical support to establish command post networks, tactical communications equipment, installs, operates, integrates, troubleshoots communications, application configurations, establishes network addresses and connections, performs routine maintenance, upgrades as needed, and security updates + Provides support at the Mission Training Complex (MTC) or at the TUC point of need. **Basic Qualifications:** + One of the following: + Bachelor's degree with a minimum of 9 years of experience with Military training and training support + Master's degree with a minimum of 7 years of experience with Military training and training support + Must possess an active U.S. Department of Defense (DoD) Secret security clearance + Must have analytical subject matter expertise on the Command Post Computing Environment (CPCE) and Mission Command Information Systems (MCIS) Integration in support of Mission Command Training + Must possess strong background with integration of various MCIS including CPCE, Advanced Field Artillery Tactical Data System (AFATDS), Air and Missile Defense Workstation (AMDWS), Tactical Airspace Integration System (TAIS), Global Command and Control System - Army (GCCS-A), Joint Automated Deep Operations Coordination System (JADOCS), Command Web, Tactical Messaging, WAVE and Joint Battle Command - Platform (JBC-P) + Must have a working knowledge of the following simulation systems used to support MCIS course instruction and exercise support, Joint Land Component Constructive Training Capability (JLCCTC) and Division Exercise Training and Review System (DXTRS) + IAT Level II certification + Must be able to travel as needed (up to 25% of the time) + Must be able to work on-site at Fort Chaffee in Arkansas **Preferred Qualifications:** + Digital Master Gunner qualified + Minimum of 3 years of experience in MCIS integration at Brigade or higher echelons **Salary Range:** $82,100 - $123,100 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **System Support Specialist** Full Time Technical 28 days ago Requisition ID: 1294 PerfectVision Manufacturing is seeking a dedicated **System Support Specialist** to be the go-to resource for system related issues on customer-facing platforms including our cutting edge Chuzo and Field Service platforms built on Salesforce platforms. In this role, you will handle troubleshooting, ensure seamless platform functionality, and enhance customer satisfaction. You will be the go-to resource for resolving customer technical issues, ensuring operational efficiency, and supporting our internal teams by contributing to process improvements. **Key Responsibilities** * **Technical Support:** Provide expert technical support for all customer-facing platforms, including troubleshooting, diagnosing, and collaborating with development teams to find resolutions to software issues. * **Salesforce:** handling user management and basic configurations * **Customer Assistance:** Respond to customer inquiries and provide solutions in a timely manner via multiple communication channels, including email, phone, and chat. * **Platform Monitoring:** Regularly monitor the performance of customer-facing platforms, identifying and addressing potential issues before they impact users. * **Documentation & Reporting:** Maintain clear and detailed records of support activities, including technical issues and resolutions, in the ticketing system. * **Cross-Functional Collaboration:** Work closely with customer service, product, and IT teams to improve support processes and implement platform enhancements. * **Process Improvement:** Identify opportunities to enhance support efficiency and contribute to documentation updates and knowledge base resources. * **Training Support:** Assist in training sessions for new team members and end-users on platform functionalities, including Salesforce features. * **Incident Escalation:** Escalate complex issues to appropriate teams, and track resolution to ensure customer satisfaction. **Required Qualifications** * **Experience:** + 2+ years in a technical support or helpdesk role, preferably in a customer-facing environment. + Hands-on experience with **Salesforce** (basic administration, user support, and troubleshooting). * **Technical Skills:** + Familiarity with CRM platforms, ideally **Salesforce**. + Familiarity with technologies like APIs, iFrames, order entry platforms, and business enablement software. + Proficiency in troubleshooting software and technical issues related to web-based platforms. + Strong understanding of ticketing systems, with an ability to log and track technical incidents accurately. * **Soft Skills:** + Excellent communication skills with the ability to translate technical information into clear, user-friendly language. + Strong analytical and problem-solving skills, with a proactive approach to resolving issues. + Ability to manage multiple support requests efficiently, prioritize tasks, and meet deadlines. + Patience and a professional demeanor, especially under pressure. + Quick learner with the ability to adapt to new tools, systems, and processes. **Preferred Qualifications** * **Industry Experience:** Experience in a manufacturing, telecommunications or customer-centric industry is beneficial. * **Additional Technical Skills:** Familiarity with additional customer support platforms, scripting, or API integrations is an asset. PerfectVision is committed to delivering high-quality customer experiences. As a System Support Specialist, you'll be part of a team that values innovation, collaboration, and personal growth. This role offers the opportunity to develop expertise in customer support technology, work with cross-functional teams, and make a direct impact on our customer satisfaction and platform reliability. **PerfectVision Manufacturing is an Equal Opportunity Employer**

Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Boutique. William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia. We are committed to our people and culture, values, clients, and local communities. What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions. We work tirelessly to create an inclusive culture and take pride in fostering employees' professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder. We invite you to learn about how we are seeking excellence in everything we do and empowering our clients' success with passion, creativity, and rigor. For more information, visit williamblair.com. Provide end user support for technical inquiries and issues received via the firm's IT help desk. Assess nature and severity of user requests and issues. Troubleshoot and resolve end user hardware and software issues according to established procedures. Document issues and their resolutions. Escalate more complex issues, and monitor and report status of unresolved issues to team leadership. Assist in the setup, maintenance and upgrades of user hardware and software. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Provide end user support for technical inquiries and issues received via the firm's IT help desk. Apply help desk workflows to process requests. Assess the nature and severity of user requests and issues. Provide exceptional client service through all user interactions, including phone, email and in person responses. Troubleshoot and resolve end user hardware and software issues using established tools and procedures. Record issues and resolutions in logs according to documentation standards. Escalate more complex issues to senior team members, and monitor and report status of unresolved issues to team leadership. Monitor own work against established service level agreements. Assist Technology Service Analysts and system administrators in the setup, maintenance and upgrades of user hardware and software. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field required. Previous experience in technical support or systems administration required; financial services industry experience preferred. Problem resolution skills. Time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Foundational technical knowledge and training in some key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Foundational knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities. #LI-BC1 William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: California Consumer Privacy Act Privacy Notice (CCPA) General Data Protection Regulation Privacy Notice (GDPR) Contact us should you have any questions or concerns.

THE OPPORTUNITY Dillard's is seeking a Production Control Technical Support Analyst to work at the Data Center located in downtown Little Rock, Arkansas. You must be able to work a flexible schedule which includes weekends, holidays, and night shifts. The primary focus of this position is to assist users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with the use of IT applications, hardware, or services. This position is also responsible for executing, monitoring, and resolving issues with batch processing. THE TEAM The Production Control Technical Support Analyst works as part of the IT Operations and Technical Support team. The IT Operations side is responsible for data center operations and batch processing. The IT Technical Support side is the primary point of contact for all Dillard's associates who are having problems with Dillard's IT resources. This is a great career opportunity with plenty of room for advancement into other areas within the company. WHAT YOU WILL DO Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions Must be able to function independently Handle phone and email support for moderate system or content issues Identify, resolve, and escalate issues when necessary Clearly communicate technical solutions in a user-friendly, professional manner Record interactions in our service ticket database Identify and document resolution to recurring inquiries Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations Ensure all batch processes are started and completed in a timely manner THE MUST-HAVES Authorization to work in the United States without sponsorship At least two years of experience working in help desk or technical support call center environments Excellent problem-solving and decision-making skills Excellent verbal and written communication skills Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment Must be able to work a flexible schedule, which includes weekends, holidays, and after-hours THE NICE-TO-HAVES Previous customer service experience Supervisory-level experience in a call center or help desk environment Previous experience in a network operations field Previous IT Operations or production control experience Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke) WITHIN 1 MONTH, YOU'LL Understand IT Operations batch performance, abend handling, and facility operations. WITHIN 2 MONTHS, YOU'LL Be able to resolve basic abends with some supervision and have a detailed knowledge of facility operations. Understand the batch process that leads to on-time application availability. WITHIN 3 MONTHS, YOU'LL Have to be rated positively by all three night shift supervisors before moving permanently to an assigned shift on the day or night shift. Perform system IPLs, DB2 maintenance processes, abend resolution, and have a working knowledge of facility operations. Understand general IT technical support processes and procedures. No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Share **Contractor-eBS Technical** As a Senior Functional Consultant, candidate should have expertise on implementing Financial Modules of Oracle Fusion Cloud Applications software. Work directly with clients to provide needs assessment, installation, set-up, implementation, training, and consultation services. The role requires the expertise and skills to be part of implementation projects, requirement gathering, client interactions, solution design, authoring technical documentation and performing cut-over activities through to Go-Live. **Responsibilities:** * Should be part of the discovery, design and delivery phases of medium to large implementation projects. * Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a finance functional standpoint. * Should be able to conduct CRP's to demonstrate the product functionality with respect to functional requirements * Work with clients to gather business requirements and translate those needs into software solutions. * Assist in design, demonstrate, development, testing and implementation of Oracle financial modules according to the business requirements. * Write business requirement documents and other functional related documentations; Identify functional gaps and provide corrective actions. * Define specifications and data models for product development and testing. * Translation of business requirements into technical design and specification. * Assess available solutions and recommend solutions to the consulting team, Support and Develop Enterprise Solutions * Develop and maintain strong relationships with clients, lead client throughout implementation and support phases. * Provide ERP functional consulting & Training for client teams and develop user guides and training materials. * Support, Direct, and Configure Oracle Fusion software solutions to meet client requirements. * Collaborate with other members of the Oracle ERP team on cross-functional solutions. * Use development specifications to Prepare test plans and scripts and perform unit, integration, and regression testing. * Keep the project manager and project team informed on individual deliverables * Manage your track/workstream independently, interact with clients, conduct requirements and training sessions, etc. * Fully configure the Oracle Cloud modules in Financial track/workstream **Requirements:** * 10+ years of Functional experience in Oracle Cloud Financials Modules with a minimum of two (2) end-to-end Oracle Cloud implementations. Knowledge of EBS Finance Modules is added advantage. * Knowledge of Oracle Cloud GL, AP, AR, FA, Cash Management, FAH, Intercompany, Expenses Management, RMCS * Solid understanding of Enterprise Structure, COA, Structure, and Hierarchies, Flex fields, extensions set up in Fusion Financials * Experience in various financial data upload/migration technique (FBDI & ADFDi) and related issue resolutions, * Exposure to Reporting tools (Financial Reporting Studio (FRS), SmartView, OTBI) * Experience in supporting Period closure activities, * Knowledge on tax (Withholding and Transaction tax) setups * High-level Knowledge of end-to-end integrations of Financials modules with other modules like Projects/Procurement/SCM/HCM/EPM * High-level Knowledge of other fusion modules (SCM, PPM or EPM) functionality is a plus Oracle Professional certification in Cloud financial modules is desirable but not mandatory

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Little Rock, AR. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots Assist in testing, applying, and maintaining server configurations and related security patches Assist in maintaining and checking the health of systems and backups to include restore testing Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following documentation templates and/or guidelines to ensure quality requirements are met Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner Provide inventory support and input to the provided inventory system for the customer Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events Conduct or provide new equipment deployments and/or requested deployment support Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets Analyzes functional business requirements and design specifications for functional activities Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware Required Clearance Public Trust (#publictrust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must have a current/valid Driver's License and be able to operate a motor vehicle. Same day and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. Desired Qualifications Prior experience of IT support in an Enterprise environment (10,000+ end-users) Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply a comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable*: Effectively communicate with customers, stakeholders, and technical specialists This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs *Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Our Network Support Technician's earn between $55,400 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Little Rock, Arkansas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

» Elevate Your Contractor Business with Cutting-Edge Technology **Elevate Your Contractor Business with Cutting-Edge Technology** June 20, 2024 **57** Views In today's fast-paced business world, staying ahead means integrating technology into every facet of your operations. For contractors and small business owners, technological advancements have the power to revolutionize how you work, communicate, and grow your business. Whether you're managing projects, communicating with clients, or ensuring job site safety, technology can make your processes more efficient and effective. In this blog post, we'll explore why utilizing technology is crucial for your contractor business, the benefits it offers, and practical steps to get started. ****The Benefits of Technology in Contractor Businesses**** ****Increased Efficiency in Project Management and Communication**** Technology can streamline your workflows, saving you time and resources. Project management software like Procore or Buildertrend allows you to manage every aspect of a project from a single platform. You can track progress, assign tasks, and monitor deadlines, which helps ensure that projects stay on schedule and within budget. Enhanced communication tools also mean your team can collaborate in real-time, reducing delays and misunderstandings. ****Enhanced Customer Service and Experience**** Client satisfaction is paramount in the contracting business. Technology enables you to provide a better customer experience through improved communication and transparency. Customer relationship management (CRM) systems like Salesforce or HubSpot help you keep track of client interactions, preferences, and feedback. This personalized approach can lead to higher customer satisfaction and repeat business. ****Improved Safety and Security Measures on Job Sites**** Safety is a top priority on any job site, and technology can significantly enhance your safety protocols. Wearable technology such as smart helmets and vests can monitor workers' health and alert them to potential hazards. Security cameras and drones can provide real-time surveillance, ensuring that job sites are secure and that safety standards are maintained. ****Key Technologies Transforming the Contractor Industry**** ****Project Management Software**** Project management software is a game-changer for contractors. Tools like Procore, Buildertrend, and CoConstruct offer comprehensive solutions for managing all aspects of a project. From initial planning to final inspection, these platforms provide a centralized hub for communication, document storage, and task management. This not only improves efficiency but also reduces the risk of errors and miscommunication. ****Mobile Apps for On-Site Management and Communication**** Mobile technology allows you to manage projects from anywhere, at any time. Apps like PlanGrid and Fieldwire enable on-site personnel to access plans, submit reports, and communicate with the office in real-time. This immediate access to information can dramatically improve decision-making and project timelines. ****Drones and 3D Modeling for Project Visualization**** Drones and 3D modeling are transforming how contractors visualize and plan projects. Drones can capture high-resolution images and videos of job sites, which can be used for everything from site surveys to progress reports. 3D modeling software like SketchUp or Revit allows you to create detailed project models, helping you and your clients visualize the final outcome and make necessary adjustments before construction begins. ****Wearable Technology for Safety**** Wearable technology is becoming increasingly popular in the construction industry for its ability to enhance safety. Devices like the Halo Safety Vest or Spot-r Clip can monitor workers' movements and vital signs, alerting them to potential hazards. These wearables can also provide data for improving worksite conditions and safety protocols. ****Overcoming Challenges in Adopting Technology**** ****Cost Considerations and ROI**** One of the primary concerns for contractors considering new technology is cost. While the initial investment can be significant, the long-term benefits often outweigh the expenses. It's crucial to evaluate the return on investment (ROI) by considering how technology can save time, reduce errors, and improve customer satisfaction. Many software providers also offer scalable solutions, allowing you to start small and expand as needed. ****Training and Upskilling Your Team**** Introducing new technology requires adequate training and support for your team. This ensures that they can effectively use the tools and maximize their benefits. Investing in training programs or workshops can help your team adapt to new technologies more smoothly. Additionally, many software providers offer online tutorials, customer support, and training resources to assist with the transition. ****Ensuring Data Security and Privacy**** Data security is a critical concern when adopting new technology. Ensure that the tools you choose comply with industry standards for data protection and privacy. Implementing robust security measures, such as encryption and regular backups, can help protect sensitive information. It's also essential to educate your team about best practices for data security to prevent breaches and unauthorized access. ****Future Trends in Contractor Technology**** ****Emerging Technologies and Their Potential Impact**** The future of the contractor industry looks promising, with several emerging technologies set to make a significant impact. Artificial intelligence (AI) and machine learning can help predict project outcomes and optimize resource allocation. The Internet of Things (IoT) can connect various devices on a job site, providing real-time data and insights. Virtual reality (VR) and augmented reality (AR) can offer immersive project visualizations, enhancing planning and client presentations. ****Preparing for the Future**** Staying ahead of these trends requires a proactive approach. Keep an eye on industry developments and consider how emerging technologies could benefit your business. Attending industry conferences, reading trade publications, and participating in professional networks can help you stay informed and prepared for future advancements. ****Work Smarter, Not Harder**** Incorporating technology into your contractor business is no longer optional-it's essential for staying competitive and achieving long-term success, whether you're a team of deck builders in Los Angeles or . From improving efficiency and customer experience to enhancing safety and security, the benefits are clear. By overcoming the challenges associated with adoption and staying ahead of future trends, you can position your business for growth and innovation.

**Contractor Technology Adoption in Home Improvement** * Mobile Apps for On-Site Work: Stream lin ing tasks and com mu ni ca tion on the go. * Sched ul ing and Time-Track ing Tools: Improv ing effi cien cy and project management. * Esti mat ing and Bid ding Soft ware: Enhanc ing accu ra cy and com pet i tive ness in project proposals. * Account ing and Invoic ing Soft ware: Sim pli fy ing finan cial man age ment and transactions. * Project Man age ment Soft ware: Facil i tat ing com pre hen sive over sight and collaboration. * Cus tomer Rela tion ship Man age ment Sys tems: Strength en ing client inter ac tions and satisfaction. * Build ing Infor ma tion Mod el ing (BIM ): Improv ing design and con struc tion process es through detailed dig i tal representations. * Tools Lever ag ing Arti fi cial Intel li gence: Automat ing tasks and pro vid ing advanced data analysis. * Drones or Aer i al Imag ing: Offer ing new per spec tives and pre ci sion in site assessments. * Vir tu al Real i ty (VR ) and Aug ment ed Real i ty (AR ): Enabling immer sive project visu al iza tion and planning. - Eval u ate the cur rent state and trends in tech nol o gy adop tion among pro fes sion al con trac tors, focus ing on sec toral dif fer ences and growth trajectories. - Exam ine the moti va tions, ben e fits, and bar ri ers influ enc ing con trac tors' deci sions to adopt or delay tech nol o gy integration. - Iden ti fy pre ferred dis cov ery meth ods, train ing resources, and ven dor sup port sys tems that dri ve or hin der tech nol o gy adoption. - Under stand future inten tions for tech nol o gy adop tion, includ ing planned invest ments, emerg ing tools, and the role of orga ni za tion al size in adop tion strategies. The Home Improve ment Research Insti tute (HIRI ) has con duct ed an in-depth study to explore how cut ting-edge tech nol o gy is reshap ing the home improve ment indus try. As tech nol o gy advances, its influ ence extends into every sec tor, includ ing home improve ment, where pro fes sion als are increas ing ly adopt ing inno v a tive tools to enhance their oper a tions. This com pre hen sive study sheds light on the cur rent state of tech nol o gy adop tion among home improve ment pro fes sion als, reveal ing sig nif i cant insights and trends. In this study, HIRI exam ines a vari ety of tech nolo gies that are rev o lu tion iz ing the way home improve ment pro fes sion als work. These tech nolo gies include: **The pri ma ry objec tives of this study are:** As the home improve ment indus try con tin ues to evolve, stay ing ahead of tech no log i cal advance ments will be cru cial for main tain ing com pet i tive ness and effi cien cy. The study high lights the impor tance of ven dor sup port, effec tive train ing resources, and the need for tai lored approach es based on orga ni za tion al size and sec tor-spe cif ic requirements. pptx HIRI Contractor Technology Adoption in Home Improvement Nov 2024 xlsx HIRI Contractor Technology Adoption Crosstab 1 Nov 2024 zip HIRI Contractor Technology Adoption SPSS File Nov 2024 xlsx HIRI Contractor Technology Adoption Detailed Data File Nov 2024

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will work as part of a team with minimal direction. **Primary Responsibilities:** + Interact directly with various internal departments to facilitate customer request and trouble shoot product problems in a professional manner. + Analyze and summarize customer issues to prepare appropriate solutions/clarifications to respond to customers. + Track and document inbound support requests and ensure proper notation of customer requests or issues. + Maintain knowledge about assigned products and company services available. + Provide after-hours support to customers on a rotating basis utilizing the Customer Care After-Hour procedures. + Contributing to the Knowledge Base via Creating and Editing the Customer issues. + Actively participate in the escalation process fully documenting and aggressively pursuing solutions to critical issues. + Participate in the evaluation of new releases of products and report on performance, functionality and issues to R&D. **General Qualifications:** + Bachelor's Degree in a technology field or an equivalent combination of education and relevant IT experience. + Desire to step into a support role to investigate and resolve incidents based on Rockets products. + Excellent oral, written and interpersonal communications skills. + English language experience in spoken and writing is a prerequisite. + Proven organizational and time management skills. + Demonstrated experience adapting to change and managing priorities. + Strong customer service skills in interacting with both internal and external customers. **Additional Qualifications:** + Mainframe knowledge: z/OS + Experience working with 1 or more z/OS Database or application development platforms, such as DB2, CICS, IMS, ADABAS, IDMS or VSAM. + Operating system knowledge: Windows, Unix, Linux. + Database knowledge in open systems (Windows, Unix, Linux) and cloud solutions. + Possess solid analytical and troubleshooting skills, specifically dealing with IBM z/OS. **Desired Skills** + Knowledge of Spark, Python, Java, Rexx + Knowledge of Web Services standards (SOAP, WSDL, WS-*), REST, Applications Servers (WebSphere, Oracle), HTTP, SSL, HTTP/S, TCP protocols. + Knowledge/experience with ODBC/JDBC. + Knowledge/experience of DB2 utilities and DB2 stored procedures. + Knowledge/experience of DB2 LUW. + Knowledge/experience with Visual Studio .NET. + Knowledge/experience in z/OS Cobol or Natural. + Knowledge/experience in Microsoft SQL Server or Oracle + Knowledge/experience working with RACF, ACF2 or Top Secret. + Operating systems: IBM z/OS, Windows, Red Hat Linux, Sun Solaris. + Knowledge of Network topology. + Knowledge/experience with the following is a plus: Rocket Data Virtualization, Rocket Data (Shadow) z/Direct, z/Services or z/Events (Streams). \#LI-JC1 \#LI-Remote The base salary range for this role is $81,496.00 - $101,870.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people-not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

Salt Security is the original API Security vendor pioneering the market as the first vendor in 2018. Since then we have exhibited hyper-growth in a number of customers, threats stopped, and revenue. We saw API security as the security battleground of the future years ago as APIs started to form the foundation of the application innovation needed to drive business success today. Across banks, retail and transportation, IoT, autonomous vehicles, and smart cities, every modern app depends on APIs. Attackers realize APIs are the conduits to all sorts of valuable data and services - within the year, APIs are predicted to be the number one application threat vector. Without secure APIs, businesses cannot rapidly innovate. Salt Security has delivered the only patented solution to discover all APIs and their exposed data, stop API attackers, and provide remediation details for dev teams to write more secure APIs. At Salt, we're passionate about what we do. We work as a team and embrace new ideas, wherever they come from. We also enjoy all the benefits of a startup environment, including quickly seeing the results of your work, making an outsized impact on our company, and solving diverse challenges. Want to make a big difference? We encourage you to apply! Technical Support Engineer (Tier 2 Level) Salt Security is the original API Security vendor pioneering the market as the first vendor in 2018. Since then we have exhibited hyper-growth in a number of customers, threats stopped, and revenue. We saw API security as the security battleground of the future years ago as APIs started to form the foundation of the application innovation needed to drive business success today. Across banks, retail and transportation, IoT, autonomous vehicles, and smart cities, every modern app depends on APIs. Attackers realize APIs are the conduits to all sorts of valuable data and services - within the year, APIs are predicted to be the number one application threat vector. Without secure APIs, businesses cannot rapidly innovate. Salt Security has delivered the only patented solution to discover all APIs and their exposed data, stop API attackers, and provide remediation details for dev teams to write more secure APIs. At Salt, we're passionate about what we do. We work as a team and embrace new ideas, wherever they come from. We also enjoy all the benefits of a startup environment, including quickly seeing the results of your work, making an outsized impact on our company, and solving diverse challenges. Want to make a big difference? We encourage you to apply! About the Role and You This is a crucial role for Salt Security. We are looking for a high-energy individual who is passionate about solving critical security needs for our customers and delivering a top-notch customer experience. You are obsessed with ensuring that our customers derive maximum value from their investment with Salt. And you will only rest easy once your customers are successful. You are easy to work with, love to take on new challenges, and working cross-functionally is second-nature to you. This is a hands-on role and you are expected to learn the Salt Product and related technologies quickly. Your cybersecurity / cloud infrastructure / orchestration knowledge and experience will help cement your credentials and allow you to do exceedingly well with our customers. If you are someone who likes to dive deep and be at the front lines with customer support, you'll have a blast in this role. Responsibilities: Provide best-in-class technical support to customers via email, via chat, and, sometimes, via virtual meetings. We trust you'll bring an empathetic, listening-oriented, outside-in perspective to your engagement with customers Work directly with customers to assist in managing and addressing Salt deployment issues and understanding Salt Dashboard alerts and notifications Provide advanced problem management, troubleshooting, root cause analysis, and internal escalation management to resolve customer problems efficiently Uncover the most critical places where better documentation would ease the customer experience. Identify these topics and create, and update customer support articles/documentation as they evolve Guide our customers both during and after technical implementation and ensure they continue to receive progressively high value from Salt. Be customers' trusted partner in securing their APIs Use troubleshooting skills to perform lab replications, research more difficult problems, test engineering-provided fixes to ensure the solution resolves the customer's problem Be able to provide detailed customer-centric feedback and work with Product and R&D on issues and feature escalations and prioritization Ability to manage a high work volume with time-bound constraints and prioritize/communicate with internal team members about changing priorities Qualifications: Have the ability to work on rotation 5+ years of technical support experience preferably with an enterprise SaaS provider 5+ years of DevOps or Linux Sys Admin experience Strong customer service skills and communications skills with a “customer first” attitude Experience in working with help-request tracking and reporting tools (ticketing system) An understanding of HTTP protocol details, Postman, etc. Technical background in network security, API ecosystems, AppSec, WAF, WAAP, RASP, or similar security products Strong experience in AWS/Azure/GCP, K8, Docker, or other containerization technologies Plus points for certifications in any of the above Experience with collaborating with software developers in the creation of programs for their organization Hands-on technical experience for support/operations and related skills like: Evaluating, troubleshooting, debugging, and identifying the root cause in a timely manner Flexibility to work an on-call rotating schedule that requires night and weekend availability Bachelor's degree or higher: preference for computer science, engineering, cybersecurity, or related degrees

Looking for an opportunity to work with a talented team and expand your experience in Logistics? SSI needs to add a Systems Engineer II to support our current list of services provided for the U.S. Navy, Surface Missile Technical Representative Office, Camden Arkansas. Provide Systems Engineering support to Naval Air Warfare Center Weapons Division (NAWCWD) Surface Missile Technical Representative (Tech Rep) Office, Tucson supporting the IWS 3 Standard Missile, IWS-11 Rolling Airframe Missile, and IWS-12 Evolved Sea Sparrow Missile (ESSM) Program Offices. This position will be located at Raytheon Technologies, Camden Arkansas. Duties include providing systems engineering and management support to the Tech Rep, which entails supporting all programmatic and technical efforts to integrate SM-2/3/6, RAM, ESSM, and other new missile programs as required. Duties also include providing technical support in the area of Surface Weapons Test Equipment and Production Test Equipment. This position requires frequent communication and collaboration with other government and industry partners. The candidate will be responsible for mitigating daily challenges while working with functional leadership, program leadership, and internal/external customers. The candidate will participate in determining objectives of assignments, plans, schedules and will arrange their own activities in accomplishing objectives. As part of this activity, the candidate will perform Systems Engineering duties and utilize systems thinking approach in developing solutions to a variety of problems Primary Functions: Supports and makes assessments of systems modeling, simulation, and analysis. Prepare and distribute planning, presentation, and follow-up documentation for systems engineering and test. Monitor and verify progress of demonstrations and certifications; provide recommendation for hardware diagnoses, failure investigations; attend Failure Review Boards (FRBs) and Configuration Control Boards (CCBs)and conduct engineering review of changes as required. Participates in the upgrading of operating systems and design of system enhancements. Supports algorithm, firmware, and software design peer reviews and functional test efforts. Coordinate the execution of system engineering reviews in accordance with DOD Instruction 5000.02 and the NAVSEA Technical Review Manual. Leader in the Technical Review Team (TRT) process Provides input for documentation on new or existing systems and review engineering development documentation. Supports the development and execution of tests to ensure the system's hardware and software meet documented requirements. Work with designers and integration engineers to identify, analyze, and resolve operating/hardware system problems. Provides system/equipment/specialized training and technical guidance as required. Review system specifications, input/output processes, and working parameters for hardware/software compatibility. Maintains current knowledge of relevant technology as assigned. Participates in special projects as required. Generates technical reports and white papers. Review and assess systems engineering and test equipment documentation for Failure Review Boards Change Control Boards design reviews, and formal/informal peer reviews Review and analyze released engineering change data and coordinates changes with engineering, quality, support, manufacturing, and engineering data control activities. Ensures that customer and internal configuration management requirements are implemented. Maintain government records of configuration management activities. If this aligns with your experience and sounds like it is the career path you wish to progress, these are the requirements to be considered for this position: Education/Experience/Skills: U.S. Citizenship Bachelor's Degree in Engineering Systems; seven years of professional experience in systems Engineering. Experience with modern missile design preferred Knowledge of systems engineering principles, methods, and techniques. Knowledge of the associated hardware, software, and equipment Professional certification in one or more specific technologies may be required, depending on job assignment. Good understanding of technology and computing tools (Product Data Management or PDM tools, SAP or similar) The ability to multi-task in a fast-paced work environment Required knowledge of word processing, spreadsheet, and/or other pertinent software applications. Must obtain and maintain at a minimum a U.S. DoD SECRET Clearance or the preferred, U.S. DoD TOP SECRET throughout employment. “All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation.” Must possess a valid California driver's license. U.S. Citizenship and must be able to obtain and maintain U.S. DoD SECRET Security Clearance required for hire, and to be maintained throughout employment. All candidates will be required to pass background screening to include SSN, Driver Record, and Criminal Background Investigation. CONTINGENT OFFER This position is contingent upon contract award and is anticipated to start in March of 2023. What You Can Expect from Us Positive Office environment Professional and knowledgeable team and leadership Business Office hours What's In It for Me? Competitive salary Great benefits, including: Company-subsidized PPO Medical, Dental, and Vision coverage 401(k) Retirement Plan with company match Paid Time Off 11 Paid Holidays per year Education Assistance

Work With NSF + **Computer and Information Science and Engineering Research Expansion Program (CISE MSI)** - Computer and Information Science and Engineering Research Expansion Program (CISE MSI) ** Important information for proposers** All proposals must be submitted in accordance with the requirements specified in this funding opportunity and in the NSF that is in effect for the relevant due date to which the proposal is being submitted. It is the responsibility of the proposer to ensure that the proposal meets these requirements. Submitting a proposal prior to a specified deadline does not negate this requirement. Supports research capacity, project planning and partnership building at minority-serving institutions to broaden participation in computer and information science and engineering. **Synopsis** With this solicitation, the National Science Foundation's (NSF) Directorate for Computer and Information Science and Engineering (CISE) is continuing its support of research expansion for Minority-Serving Institutions (MSIs). The goal of the CISE MSI program is to broaden participation by increasing the number of CISE-funded research projects from MSIs and to develop research capacity toward successful submissions to core CISE programs. MSIs are central to inclusive excellence: they foster innovation, cultivate current and future undergraduate and graduate computer and information science and engineering talent, and bolster long-term U.S. competitiveness. **Program contacts** Name Email Phone Organization Program Contact ************** Subrata Acharya Program Lead, CISE/CCF ************** CISE/OAD Abraham Matta ************** CISE/CNS Karl E. Wimmer ************** CISE/CCF Sylvia J. Spengler ************** CISE/IIS **Program events** **Upcoming** **Past** **Awards made through this program** **Estimated number of awards description** - Anticipated number, duration, and size of new awards: Thread 1: **Research Capacity Building Projects (RCBP)** * Number of awards: 4-5 * Project length: 2-3 years * Award size: Up to $400,000 Thread 2: **Research Demonstration Projects (RDP)** * Number of awards: 5-7 * Project length: 2-3 years * Award size: Up to $600,000 Thread 3: **Research Partnerships Enhancement Projects (RPEP)** * Number of awards: 3-4 * Project length: 3-4 years * Award size: $600,000 to $1,200,000 Thread 4: **Research Planning Projects (RPP)** * Number of awards: 3-4 * Project length: 2 years * Award size: $100,000 to $200,000 **Limit on number of proposals per organization description** - There are institutional limits based on how many awards an institution has from the CISE MSI program that are active at the time of the proposal submission, as noted below: **Research Capacity Building Projects (RCBP)**: Institutions with two or more active RCBP awards are ineligible to be lead institutions for *new* RCBP proposals. **Research Demonstration Projects (RDP)**: Institutions with two or more active RDP awards are ineligible to be lead institutions in *new* RDP proposals. **Research Partnerships Enhancement Projects (RPEP)**: Institutions with one or more active RPEP awards are ineligible to be lead institutions for new RPEP proposals. Ineligible institutions are encouraged to submit to the RPP thread as well as to the CISE programs noted in Section II of this solicitation. **Limit on number of proposals per PI or co-PI description** - In each annual competition, an individual may participate in no more than two proposals, across all solicitation threads, as PI, co-PI, or Senior/Key Personnel. ** NSF website feedback** Let us know how we're doing, and how we can make NSF.gov better for you.This survey is for feedback on the **NSF website experience only**. If you have questions or comments about NSF's programs, offices, staff or publications, please . A red asterisk (*) indicates a required field. ** Success** Thank you for your valuable feedback. ** Error** alert message

MINIMUM REQUIRED QUALIFICATIONS: * B.S. Degree in Industrial or Manufacturing Engineering. * 2 years' experience in aircraft related systems industrialization. * Strong computer skills: Microsoft Excel, Word, Power Point, and MS Project. * Must have good communication skills, and be open minded to suggestions from others. * Good knowledge of mechanical tolerances. * Strong working knowledge of math and geometry and be able to work in both Metric and English units of measure. * Must be able to function throughout total facility, including up and down stairs and in and out of aircraft and stand, kneel or crouch with or without reasonable accommodation. * Attention to details. ADDITIONAL DESIRED QUALIFICATIONS: * Aerospace experience. * Experience in aircraft complex systems development, validation or industrialization. * Master's degree in an Engineering discipline. * Good understanding of integrated electrical and mechanical systems. * Good communication skills. * Ability to use advanced computer systems with contemporary software applications. * Ability to lead projects in an international environment. WORKING CONDITIONS: * Both normal office conditions and manufacturing environments. * Must be able to work long periods (up to 10 hours) at a computer terminal. * Must be able to function throughout total facility, including up and down stairs and in and out of aircraft. * Must be able to stand, kneel or crouch. * Employee will be subject to normal machining environment to confer with machinist(s) and must not be allergic to machining dust, particles. Cannot be sensitive to manufacturing noise (riveting, drilling, machining, aircraft engines running, etc.) * Work in machining/manufacturing environment wearing personal protective equipment (PPE) as required. * Travel may be required. PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): * Evaluate the Engineering definition for new option or new program and ensure compliance with the DFJ Industrialization requirements. * Represent the team during Digital Mock-Up reviews. * Develop the industrialization material: Manufacturing Enterprise System (MES) plan (in conjunction with VSM teams), means (bench, tools, software etc…) and documents (written instructions) to be used by the production. * Validate the industrialization on the first airplane and make adjustments as needed. * Provide training to production as a result of the industrial studies conducted. * Develop and maintain the industrial guidelines for the optional system installation, configuration and testing in DFJ. * Propose and develop projects to improve production efficiency and bring cost / schedule reductions. * Maintain close relationship with production to listen to their needs and develop solutions accordingly. * Support to production and DFJ projects. * Conduct projects as requested by production. * Provide support to other projects as requested by DFJ management

Description & Requirements Maximus is seeking a skilled IT Platform Engineer to join our Technology Consulting Services team. The ideal candidate will be responsible for designing, implementing, and managing IT platforms that support our business operations. This role ensures the reliability, scalability, and performance of critical systems, contributing to the company's success in delivering innovative solutions. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS219, T3, Band 6 Project Specific Essential Duties and Responsibilities: Platform Management: - Design, deploy, and maintain IT platforms across cloud, on-premises, and hybrid environments. - Ensure platform reliability, scalability, and performance through continuous monitoring and optimization. System Integration: -Integrate various IT systems and platforms to create a seamless operational environment. -Collaborate with cross-functional teams to ensure compatibility and efficiency of solutions. Infrastructure Support: -Manage virtualization environments, including provisioning and maintaining virtual machines. - Oversee configuration and management of servers, storage, and network resources. Automation and Optimization: - Develop and implement automation scripts and tools to improve efficiency and reduce manual tasks. - Evaluate and recommend new technologies and tools to enhance platform capabilities. Security and Compliance: - Implement and maintain security measures to protect systems from vulnerabilities and threats. - Ensure compliance with organizational policies and regulatory requirements. Troubleshooting and Support: - Diagnose and resolve platform-related issues promptly. - Provide technical expertise and support to internal stakeholders as needed. Minimum Requirements TCS219, T3, Band 6 Project Specific Requirements: - Active Secret clearance - 15+ years of experience in IT infrastructure and platform management, education can be considered as additional years of experience. - Proficiency in cloud platforms (AWS, Azure, or Google Cloud) and virtualization technologies (VMware, Hyper-V). - Strong scripting and automation skills (e.g., PowerShell, Python, Ansible). - In-depth knowledge of operating systems (Windows, Linux) and network protocols. - Experience with CI/CD pipelines and DevOps practices is a plus. - Strong problem-solving skills and ability to work in a fast-paced environment. - Excellent communication and teamwork skills. #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 130,000.00 Maximum Salary $ 150,000.00

The NOC Network Engineer is considered a SME within the Network Operations Center (NOC) team and is responsible for providing overall operational support to the company’s data, voice, and transport network, which consists of various network elements from multiple vendors. The NOC Network Engineer should have significant operation knowledge, experience, and exposure in data, voice, and transport technologies, and will be considered the highest escalation point within the NOC. Success in this role is highly reliant on the ability to adapt to rapidly changing environments and networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment. Essential Job Functions: • Manages and maintains network systems including server applications, routers, switches, firewalls, storage devices, and other network equipment. • Configure and manage Palo Alto Firewalls to ensure robust network security. • Provides deep network analysis concerning usage trends, recurring events, as well as outage and incident patterns. • Designs, implements and manages policy and procedure concerning network surveillance system interaction. • Serves to administrate and manage network surveillance platforms. • Provides escalation for network-level troubleshooting activities as well as customer-level troubleshooting activities. • Serves as point of escalation support for data, voice, and transport network infrastructure. • Interacts with Engineering, Field Operations, TAC, and on occasion end-customers. • Performs operational acceptance of new network elements. • Participates in a team environment, providing valuable input as well as providing technical leadership to the team. • Functions in an on-call capacity to support Network Analysts as needed. • Travels to customer sites, project areas, business related events, and other Company locations as required. • Performs other duties as assigned. Knowledge, Skills, and Abilities: • Knowledge of telecommunications products and services. • Solid understanding of Palo Alto Firewall administration and configuration. • Solid understanding of Service Provider transport networks. • Solid understanding of the OSI layer and LAN/WAN protocols and technologies such as Ethernet, TCP/IP, VLANs, Routing, Switching, NAT, ACL, etc. • Operational knowledge and awareness of data, voice, and transport network product and technologies including Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch. • High level proficiency of common networking tools and troubleshooting methodologies such as Telnet, SSH, ping, traceroute, and Wireshark. • Skill in scripting and front/back-end development. • Skill in commonly used software such as Visio, Excel, Word, and Power Point. • Skill in oral and written communication. • Skill in reading and interpreting technical documents and information. • Ability to multi-task and effectively manage multiple high impact projects. • Ability to be detail oriented while keeping the bigger picture in mind. • Ability to work well individually and in a team environment. • Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record. Education and Experience: • Bachelor’s degree in engineering, Computer Science, or a similar technical field and 3+ years of relevant work experience; or equivalent combination of education and experience preferred. • Cisco CCNA, CCNP, Nokia NRS I/II, or similar certifications preferred. • Palo Alto certifications with PCCSA, PCNSA, PCNSE preferred. Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The IT Support Specialist is responsible for a wide range of activities related to computer and systems software and hardware support. This position is governed by state and federal laws and agency / institution policy. The IT Support Specialist will support the implementation, maintenance and use of institutional technology as well as responds to Level 2 complex and specialized technology requests from users. This position analyzes needs, evaluates alternatives and recommends / implements a course of action to solve complex issues. This individual must have good technical and analytical skills. The position requires someone with collaboration and open communication skills along with a positive outlook and excellent project management skills.**Essential Duties** * Troubleshoot computer and systems hardware, software and printer issues. * Deploys new computers, systems and laptops which includes re-imaging and re-deploying used computers for student, faculty, staff and classroom use. * Installs software programs and updates in computers and laptops. * Create images for new computers and laptops as needed. * Analyzes computer and system logs to identify source of errors and collaborates with engineers and / or third-party vendors to resolve both hardware and software problems as needed. * Evaluate compatibility of new software and hardware with NWACC's systems. * Assists with obtaining technology quotes, ensuring that items ordered will work with installed computer and instructional systems. * Researches and evaluates current and future computer related technologies. * Maintains an expert level of training in a variety of specialized application software packages. * Evaluates and implements necessary adjustments to applications / processes to accommodate user requirements. * Recommends changes or updates in programming (workflow, process, etc.), documentation and training to address system deficiencies and user needs. * Works with vendors to support warranty part replacement of technology equipment. * Process work orders promptly and document issue / resolution in knowledge base and / or ticketing system. * Travel to offsite locations to troubleshoot and repair issues as needed. * Answer phones, troubleshoot users' issue, create and assign work orders during busy times and or when the helpdesk staff is unavailable. * Performs any other related duties as required or assigned. **Rate of Pay $18.55 hourly** **Knowledge, Skills, and Abilities** * Knowledge of computer system hardware and software. * Knowledge of computer user requirements. * Knowledge of the application of computer or systems software in automation of information systems. * Ability to review results, determine the source of problems / errors and devise corrective actions. * Ability to analyze and modify existing computer systems. * Ability to discern necessary support actions/input and to write detailed actions and procedures for non-technical personnel. * Ability to understand relevant detail from oral information and explain technical terms and information. * Ability to determine costs and resource requirements of projects. **Physical Demands/Work Environment** The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is: Frequently: • Manipulate items with fingers, including keyboarding • Sitting • Standing • Walking Constantly: • Hearing • Repetitive motion • Talking The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes. **Environmental Conditions** The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. **Required Education** The formal education equivalent of an associate degree in computer science, mathematics or a related field with experience in computer or systems operations or a related area which includes systems maintenance and implementation of technology or other job-related education and / or experience may be substituted for all or part of these basic requirements. NWACC is an Equal Opportunity Employer, please see our EEO policy. NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and the surrounding areas. As the largest community college in Arkansas, it offers a full range of associate degrees, certificates and workforce training that can lead to careers in business, computer science, art, communications, culinary, nursing, construction and more. NWACC faculty and staff are committed to the success of our students and helping them develop intellectually, personally and interpersonally. NWACC professors are exceptional scholars who mentor traditional and nontraditional students within a campus and online environment that values and encourages diverse perspectives and ideas. Northwest Arkansas is one of the most economically stable regions in the nation and serves as the base of operations for Walmart, Tyson Foods Inc., and J.B. Hunt Transport Services. Their close proximity to the college offers opportunities for internships, career training and post-graduation employment, as well as access to world-class art, culture and entertainment. Arkansas' Ozark Mountains also offer wonderful outdoor experiences and hiking trails within a short drive of the college. With its strong economy, beautiful surroundings and high-end amenities, Northwest Arkansas is also often ranked by publications as one of the nation's best places to live. With its steady growth in population, it's on track to soon become one of the nation's 100 largest metropolitan areas. Such growth has increased cultural diversity, as well as opportunities to support various cultural events, cuisine, businesses and services. NWACC is an equal opportunity, affirmative action institution, and welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity.