Help Desk Technician
Technical support engineer job in Philadelphia, PA
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Help Desk Technician
Technical support engineer job in Philadelphia, PA
SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!
Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.
WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.
Job Summary
Presidio is partnering with a Wealth Management client in Philadelphia, PA to hire two onsite Help Desk Technicians. These individuals will provide daily end-user support across hardware, software, and technical systems. These technicians will serve as the first line of support for incoming requests, troubleshooting issues, and ensuring users receive timely and accurate assistance. The role requires strong communication skills, hands-on troubleshooting abilities, and the capability to work in a fast-paced support environment.
Key Responsibilities
End-user support: Respond promptly to phone, email, and online requests for technical assistance. Log and document all help desk interactions, follow up on open tickets, and provide support across PC, voice, and data environments. Advise users on appropriate actions and escalate issues requiring immediate attention. Assist with installing, configuring, and deploying computers and mobile devices, and document resolutions within the help desk system.
Troubleshooting: Identify, research, and resolve technical issues of moderate complexity related to applications, systems, software, network devices, and hardware. Utilize available tools and resources to investigate and resolve problems while following standard help desk procedures.
Active Directory: Support and maintain the Active Directory environment, including security enhancements, domain management, and identity and access management. Perform recurring tasks using automation tools such as PowerShell, including creating, copying, configuring, and deleting user and computer accounts, conducting bulk operations, and managing inactive or disabled accounts.
Preferred Qualifications
Strong PC troubleshooting skills; experience with AD, DNS, DHCP, and VPN
Ability to diagnose and resolve basic computer and technical issues
Printer setup and management experience
Experience with Mobile Device Management solutions
Excellent verbal communication skills
Strong customer service mindset and ability to support users at all organizational levels
Ability to work independently, onsite, or as part of a team
Sense of urgency and ability to perform well under pressure
About Presidio
Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
For more information visit: *******************
Help Desk Technician
Technical support engineer job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Information Technology Support Technician
Technical support engineer job in Philadelphia, PA
IT Support Technician (Tier 1 Service Desk)
Compensation Range: $24 - $28 per hour | Commensurate with experience
Travel: Occasional field travel throughout Greater Philadelphia (PA)
The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team.
Responsibilities
Act as the initial contact for incoming technical support requests.
Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications.
Hand off more advanced or specialized issues to Tier 2/engineering teams when required.
Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure.
Provide support to users both remotely and onsite, depending on need.
Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through.
Maintain a customer-focused, solution-driven support experience.
Identify recurring problems and suggest improvements to workflows or documentation.
Stay current on supported systems, devices, and operating environments.
Qualifications
1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful).
Strong communication and customer service skills.
Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems.
Basic understanding of TCP/IP networking concepts.
Experience supporting printers, endpoint devices, and telephony equipment.
Detail-oriented with the ability to follow established support protocols.
Familiarity with ITIL practices (incident, problem, change) is beneficial.
Must have a valid driver's license and personal vehicle for occasional field travel.
Education
Bachelor's degree preferred
Associate's degree required
Certifications (Preferred)
CompTIA A+
CompTIA Network+
CompTIA Security+
Information Technology Support Technician
Technical support engineer job in Philadelphia, PA
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Onsite Support Technician
Technical support engineer job in West Chester, PA
Must Have Technical/Functional Skills
1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members.
3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service Skills: Strong customer service orientation to provide a positive user experience.
7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training: Train users on new technologies and provide guidance on best practices.
5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
6. Collaboration: Work closely with other IT teams to resolve complex issues.
7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.
Salary Range: $60,000 $65,000 Year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Desktop Support Specialist
Technical support engineer job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Desktop Support (iPad)
Technical support engineer job in Wilmington, DE
IT Support
6 month contract
Wilmington, Delaware
Rate: $20-$28/hr. (5X/WEEK ONSITE)
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Main Responsibilities:
- What is the role doing? (For example, deployment, configuration, support)
iPad Support
- What is the technical environment, & minimum (technical) skills/experience needed?
iPad Configuration, Deployment and Troubleshooting
- Are there any professional accreditations required for the role?
No Certification is required; we do not perform repairs.
- What are the ‘nice to have' skills/experience?
Verizon Portal to manage the cell data.
- Does the resource need experience of working in any particular sector?
Pharmaceutical experience would be helpful.
- Will the resource be working alone or in a team?
This is a Team environment.
- Can the work be done remotely?
No, the role requires 40 hours a week onsite support.
• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
• Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
• Document and reports on work completed to ensure compliance with Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
• Provide customer service to internal and external customers to ensure consistent experience.
• Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
• Embrace and support Computacenter's mission and core values.
Qualifications Education & Experience Required
• Legally eligible to work in the United States.
Skills & Competencies
• Able to follow instructions and procedures
• Proven experience in IT Desktop Service environment.
• Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
• Demonstrates an organized approach to work.
• Demonstrates customer service abilities
• Routine administrative skills
• Good interpersonal skills, basic literacy and numeracy skills
• Demonstrates awareness of health and safety at work.
• Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.
Skills & Requirements
Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Document and reports on work completed to ensure compliance with Company and Customer Procedures.
Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************.
Drug testing may be required; please contact a recruiter for more information.
Solutions Engineer
Technical support engineer job in Philadelphia, PA
Oscar is working with a leading data transformation organization that is looking for an experienced Solutions Engineer to join their team.
As the Solutions Engineer, you will help prospective clients understand our technology, guide them through product capabilities, define requirements, and ensure our solutions meet their business objective
Key Responsibilities:
Act as the primary technical resource for the sales organization, providing support throughout the entire pre-sales cycle.
Deliver compelling product demonstrations, technical presentations, and in-depth discussions to prospective clients and partners.
Work closely with prospects to understand their business objectives and translate them into clear solution requirements and product specifications.
Offer expert guidance on solution architecture, implementation strategies, and integration of our software and blockchain-driven technologies.
Partner with product, engineering, and sales teams to design tailored solutions that meet customer needs.
Respond to technical RFPs, develop solution proposals, and assist in planning and executing proof-of-concept (POC) engagements.
Stay current on industry trends, emerging technologies, and competitive offerings to effectively position our solutions.
Qualifications:
5+ years of experience in solutions engineering, technical sales, sales engineering, or another customer-facing technical role.
Strong understanding of software technologies and solid foundational knowledge of blockchain concepts and real-world use cases.
Proven ability to bridge the gap between technical and non-technical stakeholders, simplifying complex concepts into business-aligned value.
Experience gathering, clarifying, and defining product requirements and customer specifications.
Exceptional communication, presentation, and interpersonal skills.
Recap:
Location: Philadelphia, PA (Onsite)
Type: Full time Permanent
Rate: $145k - $160k annual salary dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
IT Field Technician - 60K
Technical support engineer job in Philadelphia, PA
Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
Systems Engineer (MSP)
Technical support engineer job in Oreland, PA
Systems Engineer (MSP) - T3 Escalations + Projects
📍 Oreland, PA (hybrid)
💰 $80,000 - $105,000
🖥️ MSP Experience Required
Join a fast-growing IT services firm where you'll drive infrastructure + cloud deployments, handle advanced escalations, and build long-term client relationships. This role blends hands-on engineering, project delivery, and light technical account management - ideal for a tech who wants ownership, client visibility, and growth.
What You'll Do
Serve as the top technical escalation point for complex issues
Lead infrastructure, cloud, and security projects end-to-end
Support and configure Microsoft 365, Azure AD, Windows Server, Intune
Manage VMware/Hyper-V and networking (firewalls, VLANs, VPNs, routing)
Oversee and harden backup, DR & EDR/security platforms
Mentor junior engineers & help elevate the tech stack and processes
Work closely with leadership, clients, and internal engineering teams
What You Bring
3+ years in an MSP supporting multiple clients (must-have)
Microsoft 365 / Azure / AD / Intune
Windows Server 2016-2025
VMware / Hyper-V
Networking + firewalls
Datto / Veeam / similar
Benefits
Bi Annual Bonuses
Medical, dental, vision
401(k)
PTO + holidays
Certification support & growth opportunities
Work in a tight-knit team where your voice matters
Desktop Technician
Technical support engineer job in Collegeville, PA
Responsibilities
• Provides on-site client facing support; including installation, servicing, and repairing systems.
• Quality checks operational status of system equipment before deployment.
• Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
• Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
• 1+ years of field support experience
• Hardware/software installation, support and troubleshooting
• Experience with Windows 10
• Experience with MS Office and OS365
• Configuring new PC's/notebooks via SCCM imaging
• Ticket management experience
• iOS device familiarity
• Lift and carry up to 40lbs
Work Environment
• Office environment
Snowflake dbt Data Migration Engineer
Technical support engineer job in Philadelphia, PA
Are you an experienced Data Migration Engineer with an expertise in Snowflake and dbt (Data Build Tool)
About the role, we are seeking a Data Migration Specialist with extensive experience in dbt (Data Build Tool) and Snowflake, and solid proficiency in Python within the AWS ecosystem. The role involves developing, maintaining, and optimizing scalable data pipelines and integrations that enable data-driven decision-making across platforms. Please do not apply without current and extensive dbt and snowflake.
About the team, this diverse team provides post-sale technical support services to our University customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
Key Responsibilities
Designing, implementing, and maintaining data pipelines using dbt and Snowflake
Developing and automating Python scripts for data transformation, validation, and delivery
Managing data workflows and deployments across the AWS ecosystem (S3, Lambda, ECS, IAM, etc.)
Collaborating with internal and external teams to deliver efficient, secure data integrations
Troubleshooting and resolving data pipeline or performance issues
Applying best practices for CI/CD, testing, and version control in data workflows
Contributing to ETL orchestration and scheduling using Matillion
Required Skills & Experience
Possess current experience with dbt and Snowflake (required). Please do not apply with this experience.
Experience with Matillion ETL or similar data orchestration tools
Familiarity with Airflow, Dagster, or other workflow orchestration frameworks
Have current and extensive Python development skills for automation and data processing
Possess a solid understanding of AWS services related to data engineering
Experience with SQL, schema design, and performance optimization
Possess familiarity with Git and collaborative development practices
Hospital Imaging Service Engineer
Technical support engineer job in Philadelphia, PA
Under supervision this person will inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, systems, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Participate in on-the-job training programs regarding technical, administrative, and customer service requirements.
The ISE II for this role will possess:
-Experience in a hospital or healthcare setting
-Have 5+ years of imaging experience
-Ability to make decisions regarding troubleshooting and repairing medical imaging devices
-Excellent communication, customer service and time management skills
-Cathlab, CArms, and Ultrasound service experience (Strongly Preferred)
Network Engineer
Technical support engineer job in Mount Laurel, NJ
Locals Only! Network Engineer Mount Laurel, NJ: 100% Onsite! 12 + Months $55-60/HR
In-Person Interview Required!
Must Have: Network engineer with SDWAN and NGFW experience is required.
Nice to Have: Experience with LTE/5G or wireless carriers is a nice-to-have.
API, scripting, python, etc skills are nice-to-have
Desired Skills and Experience
Locals Only!
Network Engineer
Mount Laurel, NJ: 100% Onsite!
12 + Months
$55-60/HR
In-Person Interview Required!
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Technical support engineer job in Cheltenham, PA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Technical Support Manager
Technical support engineer job in Bensalem, PA
The Technical Support Manager will lead a team responsible for the assembly, programming, setup, testing, and troubleshooting of medical alerts and health monitoring equipment. This role involves managing day\-to\-day operations, ensuring high\-quality customer service, and continuously improving support processes. The Technical Support Manager will play a critical role in training team members, overseeing equipment installations, and providing technical support both on\-site and over the phone.
Requirements
Manage, mentor, and develop a team of technical support specialists, ensuring they are equipped with the skills and knowledge to perform their duties effectively.
Oversee the entire customer support process, from initial order receipt to equipment installation and ongoing technical support, ensuring customer satisfaction and safety.
Identify areas for process improvement within the technical support team, implementing new procedures and technologies to enhance efficiency and service quality.
Develop and deliver training programs to ensure all team members are proficient in equipment assembly, programming, testing, and troubleshooting, as well as customer interaction.
Ensure all equipment is properly assembled, tested, and fully operational before deployment to customers, adhering to the highest safety and quality standards.
Manage complex or escalated customer interactions, providing expert\-level support and ensuring issues are resolved promptly.
Track and analyze key performance metrics, such as response times, customer satisfaction, and equipment failure rates, to identify trends and areas for improvement.
Work closely with other departments, such as product development and logistics, to ensure seamless operations and effective customer support.
Prepare and present regular reports on team performance, customer feedback, and technical issues to senior management.
Ensure all team activities comply with relevant regulations and company policies, particularly in relation to customer safety and privacy.
Benefits
1 week vacation
dental insurance
major holidays
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IT Infrastructure, Networking & Cybersecurity Support
Technical support engineer job in Lansdale, PA
Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description:
Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations.
Requirements:
Strong infrastructure, networking, and cybersecurity background
M365, Azure\/Entra, Intune expertise
Multi\-site experience preferred
Must be local to Greater Philadelphia
Must be a U.S. Citizen or Permanent Resident (Green Card holder)
If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT
Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time
winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the
nation's fastest\-growing companies.
Requirements
Benefits
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Help Desk Technician
Technical support engineer job in Philadelphia, PA
Our client is seeking an experienced Desktop Support Analyst to provide Level 2, white-glove technical support across multiple Philadelphia offices. This role backfills internal promotions and plays a key part in maintaining a polished, professional end-user support experience. The position is fully onsite in Center City and operates during standard Monday-Friday business hours. Candidates should bring strong troubleshooting skills, a customer-focused mindset, and experience supporting a corporate environment with mature IT processes.
Responsibilities
Deliver onsite and phone-based support for hardware, software, system access, and connectivity issues.
Troubleshoot Windows OS, MS Office, VPN, login issues, workstation setups, and general application problems.
Administer Active Directory accounts, permissions, groups, MFA, and onboarding/offboarding workflows.
Support shared mailboxes and user entitlement updates in Exchange/O365.
Image, deploy, refresh, and update laptops as part of the ongoing hardware lifecycle.
Provide support for mobile devices (iOS/Android) and peripheral equipment.
Troubleshoot Wi-Fi/LAN, VPN, and basic network connectivity; support Citrix environments as applicable.
Maintain and troubleshoot HP and Canon printers.
Participate in the Cisco call queue rotation as well as walk-up/Genius Bar style support.
Manage incidents, service requests, and workflows within ServiceNow.
Assist with hardware inventory, small-scale shipping/receiving, and procurement coordination.
Perform occasional visits to regional offices to provide hands-on support.
Maintain documentation and contribute to a shared knowledge base.
Follow established procedures and escalate complex issues to senior engineering teams as needed.
Requirements
Required
2-3 years of corporate Help Desk or Desktop Support experience.
Strong troubleshooting skills in Windows OS, MS Office, workstation setup, and general end-user support.
Hands-on experience with Active Directory (accounts, permissions, groups, MFA).
Familiarity with VPN, Wi-Fi, and basic networking fundamentals.
Experience with ticketing systems (ServiceNow strongly preferred).
Experience in a call queue environment (Cisco preferred).
Hardware/software support experience including imaging, laptops, peripherals, and mobile devices.
Ability to provide polished, professional, white-glove support to end users.
Ability to work fully onsite in Center City Philadelphia.
Clear communication skills and strong customer service presence.
Ability to convert to full-time after the contract period.
Preferred
Exposure to Azure or Microsoft Entra.
Experience with Intune, SCCM, or other MDM tools.
Citrix support experience.
PowerShell familiarity.
Experience supporting executives or highly technical user groups.
Support Specialist
Technical support engineer job in West Chester, PA
Job Title:
Onsite Support Technician
Must Have Technical/Functional Skills
1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members.
3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.
4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.
5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial.
6. Customer Service Skills: Strong customer service orientation to provide a positive user experience.
7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort.
Roles & Responsibilities
1. Technical Support: Provide technical assistance to users experiencing hardware and software issues.
2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.
4. User Training: Train users on new technologies and provide guidance on best practices.
5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
6. Collaboration: Work closely with other IT teams to resolve complex issues.
7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings.
8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.