Technical support engineer jobs in Castro Valley, CA - 3,969 jobs
All
Technical Support Engineer
Solutions Engineer
Systems Engineer
Deployment Engineer
Computer Engineer
Information Engineer
Technical Solutions Engineer
Technical Support Executive
Field Support Engineer
Field System Engineer
Technical Specialist
Tech Patent Prosecution Specialist
Vanguard-Ip
Technical support engineer job in Palo Alto, CA
A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
#J-18808-Ljbffr
$76k-129k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Machine Learning/Computer Vision Engineer
Apple Inc. 4.8
Technical support engineer job in Sunnyvale, CA
We are looking for a skilled Machine Learning/Computer Vision Engineer with hands-on experience developing algorithms for human understanding and human intelligence applications.Responsibilities include but not limited to:- Adapt state-of-the-art algorithms, as well as design and implement new algorithms to solve challenging problems.- Collaborate with others to drive requirements and validation tests to ship models.- Take a practical approach to problem solving and adapt to an evolving environment.- Deliver clean, modular, testable algorithm code.- Communicate and work effectively with cross-functional partners.The ideal candidate should possess the following qualities:- Be highly-motivated and take initiative to achieve goals, while delivering on schedule.- Has a sense of curiosity and willingness to learn new things in order to improve the quality of their solutions.- Works well in a collaborative setting.
Minimum Qualifications
BS and a minimum of 3 years relevant industry experience
Software engineering skills and proficiency in Python and PyTorch.
Preferred Qualifications
MS or PhD in computer vision, computer graphics, machine learning, computer science, computer engineering or related fields.
Comprehensive understanding of diffusion models, transformers and auto-encoders.
Capable of making well-informed and practical decisions in a rapidly evolving environment.
Excellent communication and experience working with multi-functional teams.
Self-motivated with proven track record to optimally prioritize and deliver tasks on schedule.
Good software engineering skills and proficiency in C/C++.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
#J-18808-Ljbffr
$147.4k-272.1k yearly 4d ago
Market Executive: Innovation Tech Banking MD
Jpmorgan Chase & Co 4.8
Technical support engineer job in San Francisco, CA
A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition.
#J-18808-Ljbffr
$72k-127k yearly est. 2d ago
MEP Systems Engineer
Samara 3.4
Technical support engineer job in Redwood City, CA
Ready to play a key role in building the future of living? Join Samara in tackling California's housing shortage and enabling people to attain sustainable housing without compromising design or quality. Our flagship product, Backyard, is a fully turnkey, premium accessory dwelling unit (ADU) designed for homeowners and real estate developers. As we expand our offerings and scale our in-house development initiatives, we're at a pivotal moment, redefining homeownership through high-quality, attainable infill housing. Backed by top-tier investors, including Airbnb, Thrive Capital, and 8VC, Samara is positioned for significant growth and market impact.
To support our next phase of growth, we're hiring product-focused engineers to advance and scale the technical foundation of our modular system. These roles go beyond traditional design work-they refine system standards, improve factory repeatability, and ensure our units are code-compliant, manufacturable, and built to the highest standards of quality and performance.
The MEP Systems Engineer will be responsible for the detailed design and implementation of mechanical, electrical, plumbing, and PV systems tailored for modular construction building systems. This role requires a deep understanding of MEP systems combined with practical experience in modular construction. You will collaborate closely with leadership, crossfunctional design and engineering teams to integrate all technical and user experience requirements into our designs to ensure optimal functionality, sustainability, and compliance with all regulations.
What You'll Do
Design and develop integrated MEP systems for our new and existing designs including solar energy systems, including PV and ESS, optimized for prefabricated modular construction
Ensure that solar and energy storage designs align with overall MEP system functionality and building energy requirements
Lead the creation of comprehensive design documents, schematics, component material selections and system layouts, preferably using CAD and BIM software
Provide technical leadership during the installation and commissioning phases to ensure systems meet design specifications and performance standards
Conduct system testing and validation to ensure functionality, efficiency, and safety of both MEP and PV installations
Collaborate closely with installation teams to facilitate seamless and efficient factory and onsite implementation of design
Engage in research and application of the latest technologies and practices in renewable energy and modular construction
Work with program managers and other engineering disciplines to ensure holistic integration of all systems within Samara modular units
What We're Looking For
Modular construction experience in factory builds, multi-mod, stackable and/or other hands on related experience.
Licensed Electrician or Mechanical Contractor -and/or- Bachelor's degree in Mechanical, Electrical, or Energy Systems Engineering, or a related field
Professional Engineering (PE) license preferred
Minimum of 7 years of experience in one of the following: Mechanical, Electrical, Solar and/or Plumbing System design
Comprehensive knowledge of building codes, safety regulations, and sustainability practices relevant to MEP and renewable energy systems
Proficiency in design software such as Onshape, Revit, and/or other BIM methodologies preferred
Excellent problem-solving skills and the ability to adapt designs to changing technological and regulatory landscapes
Strong communication and leadership skills, capable of driving project decisions and managing complex stakeholder relationships
Ability to travel to our factory in Mexico up to 25-40%.
What We Offer
Salary range of $120-160K and performance-based bonuses.
Hybrid work schedule with 3 days each week in our Redwood City office.
Snacks and Lunch on in-office days
Early stage employee equity.
Exceptional health, dental, and vision insurance.
401k eligibility after 6 months.
Flexible PTO policy.
How to Apply
If you're excited to support Samara's mission and have the skills to match, we'd love to hear from you. Please submit your resume and a brief letter of introduction to our team.
Let's build something extraordinary-together.
$120k-160k yearly 5d ago
Principal Enterprise IT Engineer
1X Technologies As
Technical support engineer job in Palo Alto, CA
Principal Enterprise IT Engineer, IT & Security
About 1X We're an AI and robotics company based in Palo Alto, California, on a mission to build a truly abundant society through general-purpose robots capable of performing any kind of work autonomously. We believe that to truly understand the world and grow in intelligence, humanoid robots must live and learn alongside us. That's why we're focused on developing friendly home robots designed to integrate seamlessly into everyday life. We're looking for curious, driven, and passionate people who want to help shape the future of robotics and AI. If this mission excites you, we'd be thrilled to hear from you and explore how you might contribute to our journey.
Role Overview The Principal Enterprise IT Engineer will lead the strategy, architecture, and implementation of enterprise IT systems across the company. This role will define standards for identity, endpoint management, collaboration, and security while scaling IT infrastructure to support rapid organizational growth. You'll play a key leadership role, mentoring senior engineers and influencing cross-functional and executive stakeholders to align IT operations with strategic business needs.
Responsibilities
Define and drive enterprise IT strategy, architecture, and roadmaps across identity, collaboration, and device platforms
Lead administration and scaling of Google Workspace, Okta, Intune, and MDM platforms with a focus on Zero Trust principles
Develop and implement automation frameworks and scripting (Bash, Python, PowerShell) to streamline IT operations
Align IT systems with compliance standards (e.g., SOC2, ISO 27001) and proactively mitigate enterprise risks
Ensure seamless integration of IT systems with engineering, manufacturing, and robotics environments
Act as senior escalation point for IT operations, mentoring IT engineers and building a high-performance function
Influence executive and cross-functional stakeholders to ensure IT strategy supports business growth
Requirements
Expert-level knowledge of Google Workspace, Okta, Microsoft Intune, and MDM platforms across multiple OS (mac OS, Windows, iOS, Android)
Strong scripting and automation skills (Bash, Python, PowerShell); experience implementing Zero Trust security
Proven experience scaling IT systems globally in high-growth, cloud-first or hybrid environments
Ability to lead IT architecture initiatives and partner with executive and security leadership
Experience mentoring senior IT engineers and leading high-performance teams
Preferred: Familiarity with Terraform, Ansible, and IT support for robotics or engineering-heavy environments
Preferred: Certifications such as CISSP, Okta Certified Architect, Google Workspace Admin, or Microsoft Enterprise Mobility
Benefits & Compensation
Salary Range: $180,000 - $235,000
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer 1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
#J-18808-Ljbffr
$180k-235k yearly 1d ago
Cybersecurity Solutions Engineer - USPS SLED West
Cisco Systems 4.8
Technical support engineer job in San Francisco, CA
Meet the Team
You will provide guidance and assist Security Sellers and Account teams within the territory in a pre‑sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer's key decision-makers, positioning Cisco security solutions aligned accurately to their requirements.
You will be a part of an outstanding technical pre‑sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on‑prem / any cloud).
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever‑evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high‑impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work‑life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
Your Impact
As an advisor to the customer, you'll be working with technology experts to craft architectures and configure products to meet customer‑specific needs, are prepared to lead all technical aspects of pre‑sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self‑starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco's opportunity with a customer environment, position and promote the partner and customer value proposition for Cisco security architecture, articulate Cisco's product and business strategies, and create the demand that makes deals happen! You will:
Serve as the subject matter expert in Cisco security solutions
Provide guidance and assist account teams within the territory in building solutions to address specific customer security needs
Understand business requirements for a customer base and be able to translate them into technical requirements
Understand and articulate Cisco's architecture and services within security technologies
Create, present, and document technical solutions
Perform in-depth and high‑level technical presentations for customers partners and prospects
Drive identified major account opportunities (i.e. technical consulting, upper‑level management presentations, and Cisco technology solutions) while allowing local account teams to maintain long‑term ownership
Who You Are
You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn. Being a self‑starter, our SEs act as an industry domain authority, and strive to help Cisco make customers for life.
Minimum Qualifications
Minimum of 4 years of pre‑sales tech experience.
Hands on experience with one or more of these Cisco Security Products (or their competitive equivalent): ********************************************************************
Preferred Qualifications
History of successful quota achievement.
Ability to demo / POV any of these Cisco Security products (the more the better): ********************************************************************
Knowledge of public clouds AWS, Azure, GCP, and OCI.
Experience with incident response a plus
Experience with administering security for a company (e.g. purchased and deployed Cisco security products as a customer) is a plus.
Solid presentation and interpersonal skills.
Experience with whiteboard discussions that transform customer requirements into security solutions
Highly motivated self‑starter who does not need day‑to‑day management
Experience with APIs and scripting languages is a nice to have but not required.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $200,000.00 to $252,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees
1 paid day off for employee's birthday, paid year‑end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non‑exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full‑time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non‑sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance‑based incentive pay on top of their base salary, which is split between quota and non‑quota components, subject to the applicable Cisco plan. For quota‑based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non‑quota‑based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$200,000.00 - $289,800.00
Non‑Metro New York state & Washington state:
$192,000.00 - $278,200.00
For quota‑based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non‑exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
#J-18808-Ljbffr
$200k-289.8k yearly 2d ago
Forward Deployed Engineer Lead
Medplum
Technical support engineer job in San Francisco, CA
Medplum is the operating system for modern healthcare. Because our platform is highly flexible and deeply technical, our customers-ranging from seed‑stage startups to massive health systems-require more than just "support." They require high‑level technical partnership to build their core clinical infrastructure.
As the Forward Deployed Engineering (FDE) Lead, you will head the team that sits at the intersection of Engineering, Product, and Sales. You will be the "Technical Closer" for our most strategic accounts and the primary mentor for our FDE team. Your goal is to ensure "Production Success" for our customers by helping them architect, build, and ship their clinical applications on the Medplum stack.
This is a Player‑Coach role. You will spend your time architecting complex solutions for our most strategic customers while simultaneously formalizing the "Medplum Way" of implementation to help our team scale.
What You Will Do
Lead by Example: Act as the lead architect for our most complex enterprise implementations. You will help customer engineering teams navigate build‑vs‑buy decisions and design their clinical data strategy on top of Medplum.
Formalize the FDE Playbook: Take the "chaos" of early‑stage implementations and turn them into a repeatable engine. You will define how we handle technical discovery, implementation sprints, and "go‑live" milestones.
Bridge Product & Engineering: You are the voice of the customer. You will translate real‑world implementation bottlenecks into high‑quality product requirements, helping the core team prioritize the roadmap based on what actually happens in the field.
Mentor & Scale the Team: Provide technical leadership and mentorship to the FDE team. You will help recruit new FDEs and ensure they have the training and tools (SDKs, starter kits, documentation) to be successful.
Code the "Golden Paths": Stay hands‑on by contributing to our public repositories and creating "Golden Path" implementation examples that serve as the blueprint for the entire Medplum community.
About You
The Technical Pedigree: You have 6+ years of experience in high‑stakes technical roles (Senior FDE, Staff Engineer, or Solutions Architect). You are a proficient coder in the TypeScript/Node.js ecosystem and aren't afraid to dive into the Medplum source code to unblock a customer.
Executive Presence: You can command a room of C‑suite executives at a major health system, translating Medplum's technical primitives into their business outcomes.
High Agency: You are obsessed with customer success. If a customer is blocked, you feel it personally. You have the technical chops to unblock them yourself and the leadership skills to ensure the team learns from the experience.
SF‑Based: You are based in the Bay Area and value the high‑bandwidth collaboration of being in‑person with the founding team 2‑3x/week.
About Medplum
Medplum is redefining healthcare with our open source, API‑first electronic health record (EHR) platform, trusted by leading digital health and life sciences companies. Our mission is to catalyze change in the healthcare industry by improving the access, privacy, and utility of health data. At Medplum, we have a unique opportunity to impact the lives of patients, speed medical research, and contribute to the open source ecosystem.
Competitive compensation package with equity
Flexible time off
The chance to shape the future of healthcare tech - leave your mark on this vital industry
The San Francisco, CA base salary range for this role is $160,000‑$240,000 per year. Actual base salary within this range will be determined based on job‑related skills, experience, and qualifications.
Join us in our mission to revolutionize healthcare. If you're excited about driving customer success, building strategic relationships, and shaping the future of our Forward Deployed Engineering team, we'd love to hear from you! Reach out to ******************* .
#J-18808-Ljbffr
$160k-240k yearly 4d ago
Capacity Engineer, Compute
Menlo Ventures
Technical support engineer job in San Francisco, CA
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The mission of the Compute team is to provide input into our company-wide cloud infrastructure strategy and efficiency deliverables, advise on key decisions affecting budget, and provide capacity planning and performance expertise to various anthropic-wide stakeholders in finance and engineering leadership. As an early member of this team, you would be required to work with engineering teams to ensure optimal operation and growth of our infrastructure from both a cost and technology perspective and collaborate cross-functionally with finance and data science partners to analyze and forecast growth.
Responsibilities:
Develop self-service tools and processes to enable anthropic engineers to understand their capacity, efficiency, and costs
Design, develop, and lead necessary automation to help capacity plan for both near and long term outcomes
Institute and design governance workflows to help manage additional capacity request approvals
Investigate new capacity requests to ensure the best use of resources and that instances are sized appropriately
Build and drive cost to serve analytics programs to guide engineering, finance, and leadership on the total cost (TCO) and infrastructure impact of our scaling factors. Inform pricing conversations through customer profile sensitive gross margin analysis.
Tech lead with outside vendors to manage anthropic capacity needs
Proactively identify infrastructure inefficiency opportunities, document proposal and be a key contributor in driving a positive outcome
Serve as an advisor to engineering and finance functions and executive team for one of the largest areas of expenditure
Work closely with TPMs on special efficiency projects and help deliver committed outcomes
You may be a good fit if you:
5+ years experience in capacity engineering
5+ years experience in a technical role
Intermediate knowledge of various public cloud providers
Experience with data modeling for public cloud
Experience with budgeting, capacity planning experience, and cloud efficiency optimization workflows
Experience in scripting and building automation tools
Self-disciplined and thrives in fast paced environments
Familiarity with cloud compute, storage, network, and services
Attention to detail and a passion for correctness
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The expected salary range for this position is:
$320,000 - $405,000 USD
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn aboutour policy for using AI in our application process
Apply for this job
*
indicates a required field
First Name *
Last Name *
Email *
Phone
Resume/CV
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Enter manually
Accepted file types: pdf, doc, docx, txt, rtf
Website
LinkedIn Profile
Please ensure to provide
either
your LinkedIn profile or Resume, we require at least one of the two.
When is the earliest you would want to start working with us?
Do you have any deadlines or timeline considerations we should be aware of?
Are you open to relocation for this role? * Select...
What is the address from which you plan on working? If you would need to relocate, please type "relocating".
(Optional) Personal Preferences
How do you pronounce your name?
Are you open to working in-person in one of our offices 25% of the time? * Select...
AI Policy for Application * Select...
We believe that AI will have a transformative impact on the world, and we're seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”
Why Anthropic? *
Why do you want to work at Anthropic? (We value this response highly - great answers are often 200-400 words.)
Will you now or will you in the future require employment visa sponsorship to work in the country in which the job you're applying for is located? * Select...
Do you require visa sponsorship? * Select...
Additional Information
Add a cover letter or anything else you want to share.
Publications (e.g. Google Scholar) URL
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Anthropic's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Select...
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ***************** .
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
$113k-166k yearly est. 4d ago
ML Engineer: Computer Vision for Fish Farms
Aquabyte
Technical support engineer job in San Francisco, CA
A leading aquaculture technology company in San Francisco seeks a Machine Learning Engineer to develop and deploy machine learning models and algorithms for fish farming. Candidates should have a BS/MS in a relevant field, with 3+ years of experience in data science, strong coding skills in Python and SQL, and excellent data management abilities. This role offers competitive salaries, an unlimited vacation policy, and mentorship opportunities in a fast-paced environment.
#J-18808-Ljbffr
$113k-166k yearly est. 2d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Technical support engineer job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
#J-18808-Ljbffr
$113k-161k yearly est. 3d ago
GenAI Solutions Engineer - Drive Technical Wins with Sales
Braintrust
Technical support engineer job in San Francisco, CA
A leading AI observability platform in California is seeking a solutions engineer to partner with the sales team. You will engage technical stakeholders, deliver presentations, and enhance documentation. The ideal candidate has over 5 years of experience, proficiency in Typescript and Python, and a strong understanding of AI models. This position offers competitive salary, equity, and comprehensive benefits including medical, dental, and flexible time off.
#J-18808-Ljbffr
Technical support engineer job in San Francisco, CA
A fast-growing AI technology startup in San Francisco seeks a Solutions Engineer to work with enterprise customers. The ideal candidate will have a software engineering background and experience in solutions engineering. Responsibilities include running technical discoveries and leading proof-of-concepts. Competitive salary and equity are offered. This position requires in-person collaboration with the team in San Francisco.
#J-18808-Ljbffr
$109k-161k yearly est. 2d ago
Forward Deployed Engineer
Truth Systems 4.5
Technical support engineer job in San Francisco, CA
At Truth Systems, we're building the only trust and safety software any organization will ever need. A protection layer for every individual.
We're laying that foundation with AI Governance. Our product Charter is an agent that monitors and flags misuse of AI in line with firm policies and client rules in real time. We're building always-on, real-time systems that keep people safe and organizations compliant without slowing down their work.
We are:
Small and well-funded. We've raised $4M from world-class investors like Gradient Ventures, Lightspeed, The Legaltech Fund, Y Combinator, and Pear VC. We are currently a team of 4. We are hiring thoughtfully, with ~3 people in the next 6 months.
Intensely trustful + high ownership. We optimize for impact per person by requiring high ownership from each team member. We hire experts, ambitious problem-solvers, and generally unstoppable people, and we place a lot of trust in them. We prefer short (or no) meetings, full autonomy, and individualized schedules.
Your Mission
Over the next 12-18 months, you will embed with customers to help firms navigate and uncover risk surfaces within their organizations.
This role blends engineering and customer empathy. You'll work directly with clients to understand workflows, translate them into software, and ensure successful adoption.
Outcomes
Customer integrations from 0 → 1. Lead deployments of our agents and backend systems in live customer environments. Deliver reliable, secure, and fast integrations.
Feedback-driven development. Translate client insights into product improvements and new features. Influence our roadmap through real-world usage.
Customer Partnership: Collaborate deeply with clients to identify their pain points, propose solutions, and deliver measurable value.
Travel for Deployment and Collaboration: Travel to meet customers across the U.S. (e.g., NYC, Atlanta, Chicago, Seattle, Ohio, and more) for implementations, feedback sessions, and training.
Competencies
Technical and hands-on: You've spent 1+ years building real products in production - shipping code, wrestling with weird APIs, and making things work in messy, real-world stacks.
Full-stack curious: You're fluent in TypeScript/JavaScript (React or Next.js for lightweight UIs) and comfortable with at least one backend language like Python for integrations and automations.
Deeply empathetic (must be): Both our team and our customers require empathetic and low-ego people. Some of our users' careers depend on our product being ‘right', so trusting and listening to them is our most important skill.
Independent and process building (must be): We don't have a lot of structure. You'll build many processes and set standards yourself, and everyone we hire after you will follow them.
Adventurous: You're comfortable with the unknown, love building new experiences, and don't mind travel when it helps you get closer to the problem. Our team's roots span 4+ continents - we like working (and learning) with people from everywhere.
Why Join Truth Systems
Autonomy: You'll have full ownership of what you build. We trust you to make the right calls, set your own pace, and push projects from idea to production without red tape.
Output-focused, not input-focused: We care about impact, not hours. Now that is not to say there will not be days when hours don't get long, but you'll be judged by what you deliver and how it moves the needle - not how long you sit in front of a screen.
Cutting-edge meets meaningful: You'll be working at the edge of AI - designing systems that redefine how humans interact with intelligence. At Truth Systems, we care deeply about helping knowledge workers trust AI and move them toward safer, more responsible, and transparent use.
Logistics
Salary: $170K-$250K
Equity: 0.3-1%
Location: In-person in San Francisco, with regular travel to customer sites across the U.S.
Perks: Meals, housing/relocation, equipment, and benefits included
Work Authorization: We cannot sponsor visas at this time
#J-18808-Ljbffr
$170k-250k yearly 4d ago
Autonomy Systems Engineer: Field Deployments & Debug
Pronto 4.1
Technical support engineer job in San Francisco, CA
A pioneering tech company in San Francisco is seeking a Robotics Engineer who excels in system-level debugging and end-to-end feature delivery for autonomous trucks. The successful candidate will develop and validate autonomy features, lead technical deployments, and collaborate across various teams. Requirements include 2+ years of software development experience and strong programming skills in modern languages. A role involving occasional travel to customer sites is also included.
#J-18808-Ljbffr
$105k-155k yearly est. 3d ago
Field Support Engineer
Net2Source (N2S
Technical support engineer job in Mountain View, CA
Job Title: Field Services Engineer
Top Skills:
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed
Job Description/Responsibilities:
· Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed.
· Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues.
· Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates.
· Manage user and application access in Okta (account setup, deactivation, MFA, permissions).
· Support Google Workspace (Gmail, Drive, Calendar) and collaboration tools including Slack and Zoom.
· Escalate issues appropriately and follow documented IT processes.
$100k-157k yearly est. 2d ago
System Engineer
Ouster, Inc. 4.3
Technical support engineer job in San Francisco, CA
At Ouster, we design and manufacture LIDAR sensors for precision mapping, robotics, automotive, security systems, smart cities and various industrial solutions. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip‑scale laser array and one CMOS sensor. The result is a full range of high‑resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. If you're motivated by solving big problems, we're hiring key roles across the company and need your help!
The Role:
We're seeking a proactive and skilled engineer who thrives in a dynamic, fast‑paced environment to be an integral part of our San Francisco hardware team.
What You'll Do:
Architect, define, produce, and manage system‑level requirements for functionally safe sensing products in compliance with standards like ISO 26262.
Develop and maintain critical safety work products, including the Safety Plan, HARA, Functional Safety Concepts (FSC), and Technical Safety Concepts (TSC), for both internal design teams and external safety assessors.
Responsible for comprehensive requirements management, ensuring end-to-end traceability from system requirements to hardware/software implementation and verification test cases.
Leverage Python and AI tools to automate the generation of documentation, streamline verification processes, and create scripts for data analysis and reporting.
Manage system engineering artifacts and documentation within version control repositories such as Git.
Demonstrate hands‑on experience with the complete lifecycle of a functionally safe sensing product (e.g., radar, lidar, camera) used in automotive or industrial applications.
Collaborate closely with cross‑functional teams, including hardware, software, and firmware engineers, to allocate requirements and ensure system‑wide safety goal alignment.
Lead and contribute to system‑level verification and validation (V&V) activities, defining test strategies and ensuring comprehensive coverage of all safety requirements.
Proven track record of successfully shipping at least one sensing product that has achieved ISO 26262 ASIL‑B certification or an equivalent functional safety standard.
Required (Basic Qualifications):
Bachelor of Science (B.S.) in Electrical Engineering, Computer Engineering, Systems Engineering, or a closely related technical field.
Minimum of 5 years of experience in a systems engineering role, with at least 3 years directly involved in the development of functionally safe products.
Demonstrable, in‑depth knowledge and hands‑on application of ISO 26262, particularly Parts 3, 4, 5, and 6.
At least 2 years of hands‑on experience using a dedicated requirements management tool, with a strong preference for Jama Connect.
Proven proficiency in Python for the purpose of task automation, data processing, or verification scripting.
Experience using version control systems like Git for managing engineering work products and documentation.
Experience working across the full V-model development lifecycle, from concept definition to system validation and release.
A Note on Experience:
We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role. We encourage you to apply if you believe you have the skills and passion to succeed.
The base pay will be dependent on your skills, work experience, location, and qualifications. This role may also be eligible for equity & benefits. ($160,000-185,000)
Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace, and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.
#J-18808-Ljbffr
Technical support engineer job in San Francisco, CA
A pioneering tech startup in San Francisco is seeking a Founding Deployment Engineer. You will manage the entire technical sales lifecycle, ensuring customer success through direct engagement and innovative solutions. The ideal candidate has over 8 years of experience in a similar role and strong coding skills in Python or JavaScript. Join us to build impactful products and enjoy a flexible, remote-first culture with growth opportunities.
#J-18808-Ljbffr
$103k-149k yearly est. 5d ago
Forward Deployed Engineer
Tailwind Insurance Systems, Inc.
Technical support engineer job in San Francisco, CA
About Tailwind
Tailwind is organizing the world's insurance information.
Insurance is one of the largest markets in the world, and it runs entirely on PDFs and antiquated infrastructure. We like it that way. While the industry takes years to roll out change, we ship in days.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
About the Role
As a Forward Deployed Engineer, you'll sit at the intersection of engineering, product, and customer success. Owning the technical integration will be the foundation of your role - especially at first - but we expect you to evolve into leading the technical delivery of special projects and initiatives for your customers.
Your primary internal partner will be the Deployment Strategist who owns customer success overall and will partner with you to deliver value quickly and repeatedly.
This role is part solutions engineer, part product specialist, part technical consultant. You'll develop software at the edges of our product, configure our core platform, and become the trusted technical advisor to business leaders inside our customers' organizations.
Technical Requirements
We're looking for someone who can quickly gain context, build lightweight technical solutions, and work across teams to drive customer outcomes. You should:
Be comfortable standing up simple applications - in a modern cloud environment (e.g., AWS, GCP, Azure), using tools like serverless functions, containerized services, or basic web frameworks. You don't need to be a full‑stack wizard, but you should know how to go from zero to working prototype.
Have experience building and debugging data pipelines - whether that's writing SQL to transform and move data, scripting in Python or Java, or orchestrating lightweight ETL workflows. You'll often need to wrangle customer data or bridge gaps between systems.
Be fluent in APIs and integration logic - including authentication (OAuth, keys), RESTful design, and tools like Postman or curl. You'll regularly connect Tailwind's systems with customers' infrastructure and tools.
Be LLM‑native - you're already using tools like Copilot, Claude, or ChatGPT to accelerate dev work, generate glue code, or prompt your way through hairy problems.
Thrive in ambiguity - this isn't a checkbox role. We're solving problems that don't always have clear requirements. You'll need to think critically, get your hands dirty, and ship solutions that move the needle for customers.
What You'll Do
Own technical integrations for new brokerage customers - from first install to full rollout.
Expand our product with additional integrations, analytical capabilities -- whatever there is a commercial need for that is not met by our core product
Work closely with deployment strategists and product ops to ensure smooth rollouts and successful adoption.
Collaborate with engineering on product fixes, light customizations, and new deployments.
Travel occasionally for key deployments or high‑touch customers, if needed.
What Makes You a Great Fit
1-6 years in software engineering, solutions engineering, or technical consulting.
Comfortable working with APIs, SQL databases, and cloud or on‑prem deployments.
Strong communication skills - you'll be customer‑facing and technical.
Excited to working in our SF office
Insurance or financial services experience a plus but not required.
Why You Should Work Here
Impact: You'll be the bridge between product and customer - ensuring success at the most critical stage of adoption. The best startups are adopting this model because it gives engineers direct exposure to customers, influence over the roadmap, and a faster feedback loop than traditional engineering roles. Skills in this area are in high demand and open doors to product, leadership, and founder paths.
Speed: Work closely with engineering to ship improvements fast.
Career growth: Forward‑deployed engineers often move into product, solutions architecture, or technical leadership as startups scale.
Elite Team: Small, ambitious, and fast‑moving. Our core team has worked together 3 times now, hailing from Carta ($7B) and AppDirect ($2B) and includes veterans from Ramp, Apple, Salesforce and C3 AI - people who know what great product looks like, and what it takes to build it fast.
Tailwind is backed by the earliest investors in financial infrastructure and technology titans Ramp ($23B), Robinhood ($100B) and Cognition ($10B), as well as over a dozen founders and leaders of billion dollar+ companies (including Segment, Newfront, Qualtrics, Cursor, etc) and even NBA champions.
#J-18808-Ljbffr
$103k-149k yearly est. 1d ago
Field Deployment Engineer: Hardware, RF & Infra
Specter
Technical support engineer job in San Francisco, CA
A leading technology company in San Francisco is looking for adaptable field engineers to install and troubleshoot innovative systems. This role combines outdoor work and technical challenges, making it ideal for those with experience in high-stakes environments like military or trades. You'll contribute to cutting-edge technology while ensuring systems run smoothly and meet regulatory requirements. Competitive compensation and benefits are offered as part of this mission-driven opportunity.
#J-18808-Ljbffr
$103k-149k yearly est. 2d ago
Forward Deployed Engineer
Rely Health
Technical support engineer job in San Francisco, CA
At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI‑driven solutions, multi‑channel communication platforms, and real‑time data analytics to provide high‑quality, cost‑effective, and accessible care to diverse communities across the United States.
By combining human empathy with cutting‑edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care.
About the role
The Forward‑Deployed Engineer (FDE) is a customer‑proximate, outcomes‑driven individual contributor who makes Rely's programs work end‑to‑end in the real world. This role sits at the intersection of engineering, product, and operations and is “navigator‑based”: you work closely with navigators and ops, and collaborate directly with customers and Sales/AM to ensure we deliver outcomes.
This role is not static. Tools and platforms evolve month‑to‑month as we adopt vendors, build internal systems, and improve the stack. Success requires comfort learning new tools quickly while maintaining a high bar for quality, reliability, and delivery.
Important note: what “engineering” means here
This is not a backend production engineering role.
You will build internal tools, scripts, workflow configurations, dashboards, and prototypes (often using AI‑assisted / low‑code tooling).
You will not be asked to own production backend services.
What You'll Do1) Build & Operate Operational Workflows (System of Work / Patient Manager)
Configure and evolve workflows that power navigator execution: routing, task creation, campaigns, automation, and program logic.
Partner with Product/Ops to ensure workflow configuration reflects real operations and reduces failure modes.
Build internal helpers/tools that make workflows easier to operate and safer to change.
2) Build & Operate Agent Workflows (Agent System)
Build and maintain agent workflows that handle operational tasks end‑to‑end: tool use, guardrails, escalation paths, and failure handling.
Shadow real workflows, identify friction, and ship improvements that reduce manual work and increase closure.
Maintain reusable components/templates so we don't rebuild one‑offs for every customer.
3) Build & Improve Automated Communication Agents (Voice and beyond)
Build and iterate automated agents that interact with patients/customers (voice, messaging, or other channels as needed).
Ensure behavior is operationally correct (right intent, right routing, right follow‑ups) and measurable.
Follow quality gates/playbooks for customer‑facing automation (testing/evals, rollout/rollback, post‑deploy verification).
4) Customer Outcomes, Expansion, and Getting Customers to the Next Level
Identify where outcomes break by learning the customer's real operations and constraints.
Partner with Sales/AM and customer stakeholders to move customers to the next level (new workflows, higher volume, broader scope, deeper adoption) by shipping what's needed to make it real.
Turn early signals into concrete pilots with tight scope, measurable success criteria, and clear timelines.
Convert repeated customer needs into scalable patterns (templates, components, playbooks) so we scale beyond one account.
5) Rapid Viability → Standardization (Process + Quality Gates)
Push viable solutions into production quickly: small increments, clear ownership, and verifiable results.
Create/upgrade the right proof for changes: simulations, structured reviews, eval sets, regression checks, audit queries, dashboards, or other validation mechanisms.
Do the necessary research (artifacts, logs, customer workflows, tool capabilities) to choose the right approach and avoid rework.
6) Enablement, Documentation, and Team Lift
Write short runbooks, checklists, and “how this works” docs so we don't relearn the same lessons.
Pair with teammates, share patterns/pitfalls, and contribute to a culture of high‑quality execution.
As you ramp, help newer hires ramp faster through clear documentation and lightweight support.
Operating Standards
Changes ship through a tracked change process with traceability (PRs, reviews, versioning, release notes).
Meaningful changes include appropriate validation, rollout/rollback thinking, and post‑deploy verification.
When a workflow has a specific playbook (e.g., calling), follow it.
HIPAA / PHI handling: you'll work in a healthcare environment. We expect careful handling of sensitive data, least‑privilege access, auditability, and secure operational practices.
Qualifications
Minimum Required Qualifications:
Bachelor's degree in related field (UX/UI design, Interaction Design, HCI, Computer Science) or equivalent experience.
Proven experience with GPT (or similar AI content generation technologies and Kibana).
Comfort with SQL and basic scripting (Python/TypeScript) for internal tooling.
Strong knowledge of Elasticsearch and its integration with Kibana.
Ability to communicate complex technical topics clearly and concisely.
Ability to debug across systems (configs, APIs, logs, data) and ship reliable changes.
Experience interfacing with customers in a high‑capacity and significantly driving the adoption of the product.
Experience with no‑code or low‑code platforms.
Experience with project management/documentation tools like Notion.
Preferred Qualifications:
Experience with other OpenAI products.
Experience building automation/agents, eval sets, or quality gates.
Experience in forward‑deployed engineering, solutions engineering, implementation, or technical operations.
Competencies (Knowledge/Skills/Abilities):
Strong ownership and problem‑solving mindset; you drive issues to verified resolution.
Ability to build relationship across the company to effectively design products.
Strong analytical skills to work evaluate model performance and improve prompt effectiveness.
Knowledge of data visualization principles and best practices.
Excellent problem‑solving skills and a detail‑oriented approach to design.
Comfort operating in ambiguous, fast‑moving environments with evolving tools.
Strong communication and teamwork skills, with the ability to collaborate effectively with cross‑functional teams.
Ability to scope project timelines and meet appropriate deadlines.
Ability to work evening and weekends as needed to execute on deadlines.
Creativity, open mindset to drive experimentation and internal R&D.
Proven ability to translate complex technical concepts into clear, actionable insights for non‑technical stakeholders, ensuring that customers can effectively leverage advanced product features.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it.
Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
Working Conditions
Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated.
401(k)
Health insurance
Vision insurance
LT/ST Disability and Life Insurance
Technology reimbursement
Paid time off (Vacation, Sick, Holiday)
Paid Parental leave
Technology Reimbursement
The pay range for this role is:
90,000 - 120,000 USD per year (Headquarters)
#J-18808-Ljbffr
How much does a technical support engineer earn in Castro Valley, CA?
The average technical support engineer in Castro Valley, CA earns between $72,000 and $157,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Castro Valley, CA