Technical support engineer jobs in Champaign, IL - 174 jobs
All
Technical Support Engineer
Technical Support Specialist
Information Technology Professional
Network Technician
Computer System Technician
Support Specialist
Information Technology/Support Technician
Technical Support Technician
Information Technology Administrator
Systems Engineer
Support Analyst
Technical Support Manager
Professional Technician
Field Support Technician
Student Technician
Desktop Support Specialist
Axiscades
Technical support engineer job in Decatur, IL
AXISCADES is a leading, end to end engineering solutions and product company. We bring expertise that caters to the digital, engineering, and smart manufacturing needs of large enterprises. With decades of experience in creating innovative, sustainable, and safer products worldwide, AXISCADES delivers business value across the entire engineering life cycle.
Our deep domain expertise and engineering solution portfolio covers the complete product development life cycle from concept evaluation to manufacturing support and certification for the Aerospace, Defence, Heavy Engineering, Automotive, Medical Devices & Industrial Product industries.
AXISCADES is headquartered in Bangalore and has offices across India, North America, Europe and the Asia Pacific region. URL: *************************
Our Subsidiaries
Mistral Solutions: ********************************
Epcogen - ***********************
Add Solutions- *******************************
Title: Desktop Support Specialist
Location: Decatur, IL (100% Onsite)
Employment Type: Fulltime Permanent
Responsibilities:
Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and user.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should be well versed in remote support.
Should have good communication and technical knowledge.
Requirements:
•Bachelor's degree in computer science or information technology.
•Proven work experience as a desktop supportengineer or supporttechnician.
•Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
•Knowledge of popular operating systems, software applications, and remote connection systems.
•Ability to solve complex hardware and software issues.
•Ability to travel and work after hours when necessary.
•Excellent interpersonal skills.
•Good written and verbal communication skills.
“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status"
$35k-47k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Field Tech Solutions & Support Cons II
Northwestern Mutual 4.5
Technical support engineer job in Champaign, IL
requires 100% onsite availability in Champaign, IL.
The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels.
Primary Duties & Responsibilities:
Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs.
Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity.
Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN.
Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes.
Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding.
Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience.
Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs.
Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership.
Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices.
Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction.
Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage.
Help prepare users for new technology deployments by assisting with training and communication of benefits.
Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration.
Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts.
Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study.
Travel may be required based on supported offices.
Qualifications:
Bachelor's degree in business or related field, or equivalent experience.
Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry.
Experience coaching and training professionals.
Technology support experience preferred.
Ability to understand sales-focused software technology and its benefits.
Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool
Ability to build and maintain relationships.
Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.)
Demonstrated ability to lead and facilitate groups of people.
#LI-Onsite
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA
Compensation Range:
Pay Range - Start:
$60,340.00
Pay Range - End:
$112,060.00
Geographic Specific Pay Structure:
Structure 110:
$66,360.00 USD - $123,240.00 USD
Structure 115:
$69,370.00 USD - $128,830.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
$60.3k-128.8k yearly Auto-Apply 34d ago
Support Analyst
Communications Data Group 4.5
Technical support engineer job in Champaign, IL
Full-time Description
Perform expert level remote helpdesk services for CDG's customers with a focus on standards of excellence that ensure customer satisfaction, technical accuracy, and productivity. This position is a customer facing position that demands teamwork and performance that projects dependability, integrity, and professionalism. Works closely with software development and IT teams on escalating software defects and feature enhancements.
Requirements
· Provide accurate and efficient remote software support to CDG customers.
· Provide technicalsupport to CDG customers on daily operations related to telecommunications service delivery.
· Assist with developing reports, optimizing software configurations, assisting with special requests and other related technical functions.
· Ability to train others on application software; develop and utilize appropriate training materials.
· Interact and communicate independently, effectively, clearly, and professionally in a manner that promotes considerate and cooperative relationships and overall teamwork.
· Provide expert level knowledge of application software and procedures to investigate and resolve software problems as needed.
· Provide training on-site at customer locations and as needed at CDG's annual Customer Conference.
· Will perform demonstrations/presentations explaining features and benefits of application software to prospective customers as needed.
· Suggest product enhancements and modifications and assist in the production and maintenance of user documentation.
· Perform certain assignments relative to Quality Assurance Testing, system fixes, and documentation of system enhancements.
· Perform other miscellaneous duties as assigned to ensure effective operation of department specifically and CDG as a whole.
· Provide user input to software development staff for billing program enhancements and modifications.
· Perform integrity and validation checks on all data transferred.
· Participate in industry meetings, conventions, forums, etc., as well as various marketing/sales efforts as required.
· Work on projects as needed that may include technical documentation and quality assurance functions.
· Perform other related duties as assigned to ensure effective operation of department specifically and CDG as a whole.
Qualifications and Skills
Associate degree in Computer Science or Information Technology fields preferred. Related curriculum or equivalent experience will be considered. Telecom knowledge a plus.
Minimum 2 years' experience with Microsoft Windows, Linux, Microsoft Word, Microsoft Excel, Adobe Acrobat, relational databases, and accounting related applications with basic knowledge of modern internet technologies and related hardware and software applications.
Must be a team player with the ability to work with minimal supervision.
Must be willing to work extra hours, weekends, and on-call situations if needed.
Must be willing to travel and have a valid driver's license with a good driving record to drive rental vehicles if necessary.
Must be a self-motivated, people oriented individual with highly developed interpersonal, oral and written communication skills, who is comfortable making presentations to large or small groups and with extemporaneous speaking when necessary.
Understanding of CDG products and services and knowledge of wireline and wireless industries would be beneficial.
Must be able to project and maintain an image of integrity, dependability, and professionalism in all business relationships, both internal and external.
Salary Description $50,000+
$50k yearly 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Champaign, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-87k yearly est. 13d ago
MineStar Technical Support Manager - Command for Hauling
Caterpillar, Inc. 4.3
Technical support engineer job in Rossville, IL
**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Drive Innovation in Autonomous Mining Technology**
At Caterpillar, we turn ideas into reality. Whether it's designing groundbreaking products, delivering best-in-class solutions, or building a long-term career, you can make a real impact here.
We are currently seeking a **TechnicalSupport Manager** to join our Command for Hauling Service Engineering team within the Cat Technology Autonomy and Automation division. As a TechnicalSupport Manager, you have accountability for building and maintaining critical Product Support processes and collaboration with our process partners, go to market teams, dealers, and customers globally. Your team has a significant impact on the agility and productivity of a Service Engineering team that provides 24/7 support to a global fleet of autonomous trucks.
Continuous learning and professional growth are key aspects of this role, and specialized training will be provided for the successful applicant to support their development.
**What You'll Do** :
+ Lead, and thoughtfully grow, a uniquely capable team that can fulfill a wide range of responsibilities in support of our internal and external customers
+ Build strong working relationships with internal teams and dealers to ensure their success.
+ Participate in regular technical meetings with Dealers, Parts and Supply Chain, Engineering and Component Suppliers on key technology parts and components
+ Manage product specific Warranty and Goodwill claims globally
+ Develop and manage Technology Service Publications and Technical Literature to support the autonomous truck fleets
+ Collaborate with the global Service Engineering teams and other MineStar Product Support Managers to document problem analysis, communicate corrective actions, and escalate priorities to key stakeholders on MineStar Software and Hardware issues.
+ Create and report product improvement ideas including functional enhancements and supportability improvements.
+ Assist your team in the management of New Product Introduction (NPI) projects, Field Inspections and Campaigns and New Build technical assistance.
+ Support MineStar Product Field Follow Testing and Validation programs globally.
+ Engage with the team on Product related Incident Investigations as required.
+ Generate system reports tracking components, parts and warranty performance and insights.
**Key Skills Required:**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
+ **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
+ **Consulting:** Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
+ **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Technical Excellence:** Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
**What You'll Need to Succeed**
**Basic Qualifications:**
+ Bachelor's Degree (Engineering stream) or equivalent technical experience.
+ Prior Management experience (3+ year)
+ Product or industry specific knowledge and experience (3+ year)
**Preferred Skills and Experience:**
+ Proven ability to manage a team with a dynamic workload
+ Experienced coaching capabilities for a team managing first-line technicalsupport for enterprise-level applications.
+ Strong background in change management, problem management and root cause analysis for complex software and hardware systems with strength in data driven communications and decision making.
+ Excellent written and verbal communication skills to interact and build strong relationships with global teams and customers.
+ Ability to work both independently and collaboratively as an integral part of local and global teams in a fast-paced environment.
+ Self-starter with a proactive mindset, taking initiative to tackle challenges and drive effective solutions forward.
+ Experience in mining or heavy earthmoving industries is a benefit but not required.
+ Experience with MineStar or equipment automation is a benefit but is not required.
**Why Join Us?**
+ At Caterpillar, you'll work alongside some of the brightest minds in the industry, tackling challenges that shape the future of mining automation. We offer a **dynamic work environment, career growth opportunities, and specialized training** to enhance your expertise.
+ Join us and be part of something bigger-where your work truly matters **.**
**Additional information:**
+ This position is advertised in multiple countries to attract the best-fit candidate.
+ ENVIRONMENTAL CONDITIONS - This position requires open pit mine site support work on an as required basis. The selected applicant will be required to complete and pass regulatory open pit mine safety training, and travel to and work in open pit mining environments. Time spent in a mining environment would typically include a single work week with daily work in the mining environment.
+ Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of this which can be found through our employment website at ***************************
+ This position requires the candidate to work 5 days in office
**Summary Pay Range:**
$147,760.00 - $221,640.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ***************************.
**Posting Dates:**
January 16, 2026 - January 30, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (*********************************************** .
$147.8k-221.6k yearly 5d ago
IT Support Specialist
Excel Prep
Technical support engineer job in Champaign, IL
Salary:
Mission Statement
At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment.
Job Description
Overview
The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment.
Key Responsibilities
TechnicalSupport:
Provide timely assistance for hardware and software issues faced by staff and students.
Troubleshoot and resolve IT-related problems efficiently.
System Maintenance:
Regularly update and maintain school technology systems, including computers, tablets, and educational software.
Ensure all systems are secure and functioning optimally.
Training and Support:
Conduct training sessions for staff on using technology effectively in the classroom.
Develop user-friendly guides and resources to assist staff and students.
Collaboration:
Work closely with educators to identify technology needs that enhance learning for neurodiverse students.
Collaborate with external vendors for software and hardware procurement and support.
Data Management:
Assist in managing student data systems and ensure compliance with privacy regulations.
Support the implementation of educational technologies that cater to diverse learning needs.
Qualifications
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Experience:
Previous experience in an IT support role, preferably in an educational setting.
Familiarity with assistive technologies and tools used in special education is a plus.
Skills:
Strong problem-solving abilities and technical troubleshooting skills.
Excellent communication skills to interact with staff, students, and parents.
Patience and empathy when working with neurodiverse individuals.
Personal Attributes
Passion for supporting children with Autism and Learning Disabilities.
Commitment to fostering an inclusive and supportive school environment.
Ability to adapt to the unique needs of each student and staff member.
Inclusivity Statement
At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive.
Benefits
Competitive salary and benefits package.
Opportunities for professional development in special education and technology.
A supportive and collaborative work environment focused on student success.
Application Process
Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** .
Join Us!
Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!
$39k-66k yearly est. Easy Apply 10d ago
Test Infrastructure Support Analyst
Paradigminfotech
Technical support engineer job in Bloomington, IL
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Job Description
Role: Test Infrastructure Support Analyst
Onsite required: Bloomington, IL
No Relocation Provided
Must Haves: 7 years of related experience including supporting a test infrastructure environment.
Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles.
Additional Information
MANDATORY DETAILS
Full Name :
Contact info :
Current location :
Work authorization :
Availability :
Skype :
Expected rate :
Professional References 2:
$46k-82k yearly est. 1d ago
Field Support Technician/Senior Field Support Technician - Student Affairs Technology
University of Illinois Urbana-Champaign, Il 4.6
Technical support engineer job in Urbana, IL
Field SupportTechnician / Senior Field SupportTechnician Student Affairs Technology Student Affairs Technology is at the heart of transforming the student experience through innovative IT services for Student Affairs departments across campus. We work closely with business leaders and IT professionals to deliver technical solutions that enhance efficiency and build operational resilience. We're looking for passionate individuals from all backgrounds who are eager to help shape and nurture a vibrant community aligned with our mission. By joining our team, you'll directly contribute to advancing the University's academic goals, fostering environments that promote student learning and success, championing diversity, and supporting the holistic development of all students. Your work will play a crucial role in creating a more inclusive, thriving campus for everyone.
We are hiring across several functions within Student Affairs Technology and invite you to view all our current openings here.
You are encouraged to apply for all positions that best match your profile and interests.
DETAILS for the FIELD SUPPORTTECHNICIAN
This position provides hardware, networking and audio visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units.
* Field Support
* Field support for workstations, printers and other peripheral hardware for residential computer labs.
* Field support for workstations, printers and other peripheral hardware for administrative systems.
* Field support for wired and wireless networking troubleshooting and configuration.
* Install and configure new or modified equipment and software as required.
* Create and maintain end user documentation.
* Create and maintain technical documentation for technology staff.
* Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity.
* Audio-Visual Support
* Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs.
* Hardware Lifecycle
* Purchasing and maintain asset management for technology equipment.
* Assist the development and testing with endpoint management applications for new workstation and laptop configurations.
* Other Duties
* Assume appropriate related additional duties to further the mission of the unit.
* Provide assistance with special technology projects.
Minimum Qualifications for the Field SupportTechnician:
* High school diploma or equivalent.
* Any one or any combination totaling four (4) years (48 months) from the following categories:
* College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
* 30 semester hours equals one (1) year (12 months)
* Associate's Degree (60 semester hours) equals eighteen months (18 months)
* 90 semester hours equals two (2) years (24 months)
* Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
* Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
* Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools.
* Demonstrated experience providing computer hardware, networking, and technology support.
* Demonstrated experience providing application and/or desktop support to end users.
* Demonstrated experience troubleshooting Windows workstation operating systems.
* Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems.
* Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management.
* Demonstrated experience supporting audio visual equipment, including setup and maintenance.
Preferred Qualifications for the Field SupportTechnician
* Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment.
* Experience supporting mobile technology platforms such as tablets, iPads or smartphones.
* Experience with digital signage and/or CCTV systems.
* Experience performing endpoint management and systems imaging.
* Experience providing technology support in a higher education environment residence hall environment.
* Experience providing hardware support in a computer lab or residence hall environment.
* Experience in a higher education environment.
DETAILS for the SENIOR FIELD SUPPORTTECHNICIAN
The position serves as a second level point of contact for hardware, networking and audio-visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. Aids with oversight of hardware life-cycle management and residential technology support.
* Field Support
* Field support for workstations, printers and other peripheral hardware for administrative systems
* Field support for workstations, printers and other peripheral hardware for residential computer labs
* Field support for wired and wireless networking troubleshooting and configuration
* Install and configure new or modified equipment and software as required
* Create and maintain end user documentation
* Create and maintain technical documentation for technology staff
* Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity
* Audio-Visual Support
* Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs
* Hardware Lifecycle
* Oversee recommendations, purchasing, and asset management for technology equipment
* Manage hardware lifecycle of workstations, laptops, printers, and peripherals
* Assist with the annual audio-visual lifecycle upgrades and replacement
* Assist the development and testing with endpoint management applications for new workstation and laptop configurations
* Project Management
* Responsible for tracking work assignments and resources to ensure project milestones are achieved
* Other Duties
* Assume appropriate related additional duties to further the mission of the unit.
Minimum Qualifications for the Senior Field SupportTechnician:
* High school diploma or equivalent.
* Any one or any combination totaling five (5) years (60 months) from the following categories:
* College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
* 30 semester hours equals one (1) year (12 months)
* Associate's Degree (60 semester hours) equals eighteen months (18 months)
* 90 semester hours equals two (2) years (24 months)
* Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
* Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
* Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools.
* Demonstrated experience providing computer hardware, networking, and technology support in an office environment.
* Demonstrated experience providing application and/or desktop support to end users.
* Demonstrated experience troubleshooting Windows workstation operating systems.
* Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems.
* Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management.
* Demonstrated experience supporting audio visual equipment, including setup and maintenance.
* Demonstrated experience performing systems imaging.
Preferred Qualifications for the Senior Field SupportTechnician
* Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment
* Experience supporting mobile technology platforms such as tablets, iPads or smartphones
* Experience with digital signage and/or CCTV systems
* Experience with endpoint management tools.
* IT Certifications related to core responsibilities and knowledge of position (e.g. CompTIA Network+, MCSE, CCNA, HDI Customer Service, etc.).
* Experience with providing technical training to end-users
* Experience in a higher education environment
* Experience providing hardware support in a computer lab or residence hall environment
Knowledge, Skills and Abilities for both levels (Field SupportTechnician & Senior Field SupportTechnician)
* Knowledge of networking protocols; DHCP, TCP/IP, DNS, ARP, IPv4, IPv6, OSI 7-layer model).
* Ability to work in a collaborative team environment.
* Ability to provide service in a friendly, positive, and professional manner.
* Ability to work independently within specified time constraints while demonstrating sound decision-making skills.
* Excellent communication skills to a variety of audiences (management, peers, users and vendors)
Additional Physical Demands for both levels (Field SupportTechnician & Senior Field SupportTechnician)
* Work is split equally between three distinct environments: office, warehouse, and in the field (on-site).
* The position requires the individual to lift and move technology equipment
* Installation of server and workstation hardware involves frequent lifting and moving equipment, media, and peripherals approximating 35-40 pounds. The individual must be able to access all areas of the building.
* Routine travel to other departments on campus will require a valid driver's license.
Appointment Information
This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026.
* Salary Information: The budgeted salary at the Field SupportTechnician level is $50,000 - $60,000 per year and at the Senior Field SupportTechnician is $60,000 to $75,000 per year.
* Fully Onsite position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy.
* Sponsorship: Sponsorship for work authorization is not available for this position now and in the future.
For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on February 2nd, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *******************************. For questions regarding the application process, please contact ************.
At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.
Champaign-Urbana
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu.
Requisition ID: 1034264
Job Category: Technical
Apply at: *************************
$60k-75k yearly Easy Apply 7d ago
Biomedical Technician / Equipment Support Specialist - Information Systems
Blue Water Thinking
Technical support engineer job in Danville, IL
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description
We are seeking a skilled and motivated Biomedical Equipment Technician - Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment.
Responsibilities:
Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan.
Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications.
Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy.
Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats.
Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines.
Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution.
Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems.
Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS).
Provide technicalsupport and training to medical staff on the proper operation and handling of networked medical equipment.
Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks.
Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care.
Experience with Cerner electronic health record (EHR) systems and integration is preferred.
Location: Danville VA Medical Center 1900 E Main St
Basic Qualifications
The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract:
Experience within a medical center and Biomedical Engineering department
OR, Experience working in or with the Veterans Health Administration (VHA)
OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations
In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract.
Role Specific Qualifications:
A two-year associate degree or higher in an applied science or equivalent military training.
A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory.
Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of network test equipment and tools.
Ability to read, analyze, and interpret technical literature, schematics, and drawings
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required federal public trust clearance for this role
Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
Compensation:
Salary for this position is determined by various factors, including but not limited to, location, the candidate's particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.
Salary range: $55,000 - $90,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
$55k-90k yearly 20d ago
Desktop Support Technician
Champaign County, Il 4.1
Technical support engineer job in Urbana, IL
Job Title: Desktop SupportTechnician (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Provides support for the County's PCs and networking needs, including but not limited to installation, testing, repairing, and troubleshooting of stand-alone PCs, PCs linked to networks, printers, and other peripherals. The Desktop SupportTechnician performs technical, operational, and training support to users using the telephone, one-to-one, or remote software. This job has no supervisory responsibilities.
DUTIES AND RESPONSIBILITES
Include but not limited to the following as other duties may be assigned.
* Install and test PCs, printers, and other peripherals. Configure operating system, load application programs.
* Review technology incidents to ensure optimized service level is achieved.
* Perform hardware and software diagnostics, coordinate needed repairs, resolve computer problems, and participate in the evaluation of system configuration and software.
* Identify and resolve technical issues with hardware, software, and work processes. Escalate issues beyond level of expertise to IT team.
* Research new technologies for possible implementation and make recommendations based on findings.
* Recommend improvement to existing technologies and methods to improve the quality of timeliness of technicalsupport.
* Document issues, status, and resolutions using Helpdesk application.
* Keep manager, project teams, and department customers informed of activities and problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE
* High School diploma or GED required. An Associate's degree or equivalent collegiate coursework in Information Technology, Computer Science, or a related field is preferred.
* Minimum of 1-3 years of hands-on experience supporting Windows desktops/laptops, basic networking connectivity, peripherals (e.g., printers & scanners), and common programs/applications in a business environment.
CERTIFICATES, LICENSES, REGISTRATIONS
* As required.
LANGUAGE SKILLS
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
* Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fraction, and decimals.
* Ability to compute rate, ratio, and percent.
* Draw and interpret bar graphs.
REASONING ABILITY
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate.
COMPENSATION
* Pay Range: $20.39 - $30.58 per hour, depending on qualifications.
* The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan.
HOW TO APPLY
* Apply on the Champaign County website.
AA / EEO / ADA
$20.4-30.6 hourly 46d ago
TECHNICAL SUPPORT III
Mindlance 4.6
Technical support engineer job in Clinton, IL
Title: TECHNICALSUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area.
·
Familiar with standard concepts, practices, and procedures within a particular field.
·
Relies on limited experience and judgment to plan and accomplish goals.
·
Performs a variety of tasks.
·
Works under general supervision; typically reports to a project leader or manager.
·
A certain degree of creativity and latitude is required.
Required:
Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc.
Additional Information
Thanks & Regards'
________________________________________________________________________
___
Vikram Bhalla
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
All your information will be kept confidential according to EEO guidelines.
$33k-43k yearly est. 1d ago
Research Technology Support Specialist
Alabama A&M University
Technical support engineer job in Normal, IL
Coordinate, establish, maintain, analyze, troubleshoot, and repair computer systems hardware and computer peripherals. Document, maintain, upgrade or replace hardware and software systems. Establish procedures for supporting and maintaining user account information to include rights, security, and system groups. Troubleshoot and repair basic network problems. Familiar with setup and operation of current technology.Essential Duties and Responsibilities:
* Investigate, analyze and develop procedures to resolve hardware and associated software and communications problems on university computer system; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals while developing procedures to support said equipment.
* Provide advance hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts to include Macintosh software and Hardware.
* Evaluate existing computer systems hardware, and perform system upgrades; based on customer needs, customize and test computer systems, and resolve configuration conflicts and errors.
* Provide online support while establishing procedures to be used by technicians and analyst in their supporting of other staff, faculty and students.
* Research, analyze, and recommend appropriate computer hardware for customized computer configurations.
* Review, prioritize, and process problem reports; document the progress of projects.
* Familiar with a variety of the field's concepts, practices, and procedures.
* Establish procedures for and coordinate asset management using current Help Desk System.
* May lead and/or guide the work of other staff or students engaged in similar functions.
* Establish procedures for analyst and technicians for troubleshooting and conducting, complex repairs and upgrades of computers and peripherals.
* Establish procedures to diagnose the nature and extent of computer problems.
* Social media administrator for the College of Agricultural, Life, and Natural Sciences
* Perform other duties as assigned.
Minimum Position Requirements (including years of experience, certifications, licenses, etc.):
* Bachelor's degree in Computer Science, Networking Technology, Engineering or related area
* At least three (3) years of directly related experience in the field or in a related area
* Assume administrative responsibilities for social media in the College of Agricultural, Life, and Natural Sciences.
Knowledge, Skills, and Abilities:
* Knowledge of a wide range of computer systems software, applications, hardware, and communications
* Knowledge of and provide procedures for advanced computer troubleshooting techniques
* Knowledge of customer service standards and procedures
* Records maintenance skills
* Ability to make administrative/procedural decisions and judgments
* Ability to simultaneously coordinate and guide multiple projects
* Must be able to troubleshoot basic network related problems.
* A wide degree of creativity and latitude
$39k-66k yearly est. 43d ago
IT Support Technician II / Full-Time / Days
Chestnut Health Systems 4.2
Technical support engineer job in Bloomington, IL
Join Chestnut as an IT SupportTechnician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact.
Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.
Responsibilities
* Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations.
* Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff.
* User Training and Support: Provide end-user application training and ongoing support to staff as needed.
* Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager.
* Inventory and Organization: Manage the computer storage room and maintain accurate inventory records.
* Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness.
* Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies.
* Additional Duties as assigned by management.
Qualifications
* Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors).
* Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus.
* Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems.
* Working knowledge of mobile devices, including smartphones and tablets.
* Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users.
* Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices.
* Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects.
* Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies.
* On-site position with the flexibility to work occasional overtime as needed.
Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$20-21 hourly Auto-Apply 6d ago
Biomedical Technician/Equipment Support Specialist
Veterans Engineering
Technical support engineer job in Danville, IL
Job Description
Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization.
Responsibilities
Install, calibrate, and maintain biomedical equipment to ensure optimal performance.
Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices.
Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes.
Provide technicalsupport to healthcare staff, offering training and guidance on proper equipment usage.
Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies.
Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures.
Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of test equipment.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
A minimum of 5 years of hospital or healthcare experience performing medical equipment maintenance.
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$39k-66k yearly est. 4d ago
Tech Support
Bloomington Il School District 87
Technical support engineer job in Bloomington, IL
Tech Support JobID: 2572 Part-Time Temporary Hourly Employees Date Available: ASAP Additional Information: Show/Hide Questions regarding this position can be emailed to Jason Radford, Systems Administrator or contacting ************ to speak with Jason directly.
* The start date is ASAP and the end date is May 22, 2026.
* This position is expected to work up to 20 hours per week.
* The Technology department will review applications as positions are available and will contact applicants to schedule interviews.
* The compensation for this position is $15/hour - benefits are not available for this position.
$15 hourly 60d+ ago
Support Operator
ITW 4.5
Technical support engineer job in Decatur, IL
Illinois Tool Works, Inc. (NYSE: ITW) is a Fortune 200 global industrial company centered on a differentiated business model. The company's seven business segments leverage the 80/20 business model to generate solid growth, best-in-class margins and favorable returns in markets where innovative, customer-focused solutions are required. ITW delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries targeting sustainable and profitable organic growth. The Sexton business fits within the ITW Drawform Division and is a market leader in the manufacture of high-pressure aerosol cans and after-market filter shells and is seeking a support operator for its Decatur, AL facility, located 30 minutes Southwest of the Huntsville area.
Job Description
The support operator works in a team environment and is responsible for supporting the routine operations of at least one production line. This role is responsible for prepping and packaging the product for transit, keeping an accurate count of the product produced on the shift, monitoring quality and maintaining an organized, clean, and safe work area. and overall, plays a key role in keeping the production line functioning safely and smoothly.
Essential Functions:
Follow standard operating procedures, work instructions, and health/safety/environmental requirements.
Communicate with associate(s) from previous shifts and other line team members about safety, quality, and production issues.
Fill double seamer with appropriate size and style can bottoms.
Utilize a dial indicator and a go/no-go gauge.
Monitor the tester and communicate any issues to the Quality Team, Shift Supervisor, and Maintenance Team.
Follow customer packaging requirements and meet company core values.
Obtain cross-training on all lines and can styles.
Share responsibility with other operators to complete all work-related documentation.
Maintain a clean work environment by following housekeeping instructions and 5-S philosophy.
Work overtime and perform other duties as .
Qualifications
High School diploma or GED .
Previous experience in manufacturing environment highly desired.
Able to lift boxes, tooling and other objects as needed.
Additional information
Demonstrate knowledge concerning general safety protocol and procedures regarding field operations.
Ability to work independently, manage projects and complete assignments in a timely manner.
Self-starter; works with minimal supervision; capable of offering up and making decisions.
Effective oral, interpersonal and written communication skills.
Team-player with aptitude to learn the ITW culture and work within a fast-paced environment.
Ability to maintain keen vision and mental awareness while practicing careful attention to detail.
Ability to collaborate with team members to support troubleshooting, problem solving, root cause analysis, and related process improvement activities.
Being an employee at ITW comes with lots of benefits. Some of these benefits include:
Paid Holidays
PTO (Vacation and Sick Pay)
Attendance Bonus
Employee Referral Bonus
Medical (3 Plans), Dental and Vision Insurance
FSA/HSA
STD/LTD
Life Insurance
401(k) (Roth/After-tax options available)
Parental Leave
Adoption Cost Assistance
Tuition Reimbursement
Scholarship Program
3 for 1 gift match program
Volunteer Match Program
$115 credit towards safety shoes
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
$31k-38k yearly est. Auto-Apply 13d ago
Tech Support
Illinois Association of School 3.8
Technical support engineer job in Bloomington, IL
will support the Technology department. Salary/Benefits Compensation for this position is $15/hour and individuals hired will be expected to work up to 20 hours per week. Benefits are not included with this position. Link to District/Third Party Online Application Web Page
**********************************************************************************************************
Email Address
***********************
School District
Bloomington Public Schools, District 87
ILearn Link
ILearn
Report Card Link
District Report Card
Job Posting Date
10/28/2025
Start Date
11/3/2025
$15 hourly Easy Apply 60d+ ago
Extra Help Accounting Support
Illinois State University 4.0
Technical support engineer job in Normal, IL
section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work.
Contact Information for Applicants
Colette Homan
Human Resources
************
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Application Opened: 01/13/2026 05:00 PM CST
Application Closes:
$45k-76k yearly est. Easy Apply 7d ago
IT Professional Services Manager
Integrity Technology Solutions, Inc. 3.7
Technical support engineer job in Bloomington, IL
Integrity Technology Solutions
Hybrid | Bloomington, IL
Are you a strategic, people-centered leader who thrives on elevating teams, strengthening client relationships, and driving operational excellence? Integrity Technology Solutions is seeking a Service Manager to guide our Professional Services team in delivering exceptional client outcomes and supporting our mission to Do It Right the First Time.
At Integrity Technology Solutions, we're more than a Managed Service Provider, we're a team united by purpose. We believe in Learn & Teach Every Day, Do the Right Thing, Relationships Matter, and being Positive & Engaging People. If you're looking to lead with impact, grow a high-performing team, and contribute to a workplace where culture and community truly matter, this is your opportunity.
WHY YOU'LL LOVE WORKING WITH US
- A people-first culture grounded in strong core values
- Hybrid work environment supporting balance, focus, and flexibility
- Community involvement encouraged with volunteer opportunities
- Career growth and professional development including paid certifications
- Milestone celebrations that honor your contributions
- A mission-driven team committed to exceptional client service and continuous improvement
WHAT YOU'LL DO
As the Service Manager, you will lead and empower a talented technical team while ensuring the efficient, secure, and profitable delivery of client projects.
Service Delivery & Operational Excellence
- Ensure consistent delivery of high-quality services that exceed client expectations
- Oversee end-to-end project execution, including scope, budget, and timelines
- Continually refine workflows to improve efficiency, security, and compliance
- Build and optimize processes that support scalable and repeatable success
Team Leadership & Development
- Provide day-to-day leadership to Professional Services team members
- Mentor emerging leaders and support professional growth
- Facilitate creative problem-solving and foster a collaborative team environment
- Provide constructive feedback to reinforce performance excellence
Strategic Planning & Business Alignment
- Partner with the COO on departmental planning and budgeting
- Monitor performance metrics and identify opportunities for improvement
- Participate in long-term service strategy to align resources with market needs
Compliance & Process Standardization
- Review and enhance service processes to drive consistency and quality
- Ensure all work aligns with industry best practices and security standards
- Maintain documentation for audits, compliance, and knowledge sharing
Communication & Collaboration
- Communicate project status, priorities, and risks with transparency
- Lead departmental Level 10 meetings and champion EOS principles
- Partner with cross-functional teams to ensure organizational alignment
WHAT YOU BRING
Technical & Service Management Expertise
- Strong understanding of project delivery best practices, including scope, timelines, quality assurance and resource allocation
- Ability to analyze service metrics and implement improvements
- Broad technical background including Windows Server, AD, M365, networking, virtualization, and cloud awareness
Leadership & Team Development
- Proven leadership experience managing a technical, project-focused, or service delivery team. MSP experience is preferred but not required
- Experience in creating a positive, collaborative team culture that encourages collaboration and fosters accountability
- Ability to identify strengths, support individual career growth, and coach performance management.
Critical Thinking & Problem-Solving
- Strong analytical and decision-making skills to resolve operational challenges and client needs
- Ability to navigate competing priorities in a fast-paced environment
Client Engagement & Communication
- Excellent verbal and written communication skills with the ability to translate complex technical topics for diverse audiences
- Ability to build trusted client relationships and manage escalations professionally
Business Alignment
- Understanding of financial principles related to service delivery, utilization, and project profitability
- Experience contributing to budget planning and long-term strategy
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Hybrid role requiring at least two days per week in-office
- Occasional lifting of up to 25 lbs
- Mastery of the English language in both verbal and written forms
- Fast-paced environment requiring multitasking
- Occasional travel to client and prospect locations
BENEFITS
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off & company holidays
- Short- & long-term disability
- Life insurance
- Birthday bonus day
- Anniversary bonus days
- Celebration day
- Paid certifications
If you're ready to lead with integrity and inspire a team, we'd love to meet you.
$66k-92k yearly est. Auto-Apply 5d ago
Network Specialist
Amdocs 4.9
Technical support engineer job in Champaign, IL
Required Travel :No Travel Managerial - No
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Responsible for designing, managing, implementing, maintaining, and supporting heterogenous computer communication networks within or between organizations to ensure secure network, maximum performance, and availability to users.
What will your job look like?
You will design, install, configure, implement, and maintain different types of data networks infrastructure in an enterprise environment in Private Data Centers
You will troubleshoot data networks infrastructure complex problems and outages across a broad range of technologies
You will get to maximize network infrastructure performance; tune performance parameters by analyzing monitoring and trend analysis reports
You will secure networks infrastructure systems by establishing and enforcing policies and by defining and monitoring access
You will schedule and perform upgrades to keep network infrastructure technology up to date
You will Design, Install, Configure and maintain different SDN/Cloud Technologies
You will use your collaboration ability to work with different IT stake holders within the organization, and with external customers, to ensure that network infrastructure support the needs of the organization and customers
You will debug system-level problems in hardware and software in multi-vendor, multi-protocol data networks as well as in infrastructure
You will Administrate and manage Cisco and Arista Switches, Routers, and Firewall
You will provide remote infrastructure support and VPN configuration.
You will find quick solutions to malfunctions while making sure that the designated network equipment and computers stay functional
Work Location Requirement
Position requires employee to work out of our Champaign, Illinois, facility, 5 (five) days per week.
Work Authorization Requirement
Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.
All you need is...
Experience and knowledge with TCP/IP, switching and routing protocols, Netflow, access-control lists, firewalls, DNS, VPN, IPSEC, AAA, and TACACS is MUST
Hands on experience in CISCO and/or Arista Networking devices is MUST
Hands on experience in Private Data Center wrt Network Tasks/Management is MUST.
Cisco ACI/DCNM/NDFC: Hands on experience with one of more of these technologies. Arista CVP and AWS Cloud exposure and hands on is highly beneficial
Experience with Palo Alto FWs and F5 Load Balancers is desirable
Minimum 5+ years of experience in various data network infrastructure tools and technologies
Bachelor's degree in engineering or equivalent
Cisco, CCNA, and CCNP preferred
Why you will love this job:
You are great at managing networks. We have vast networks as a large technology company that specializes in the communications industry. See where we are going with this…we need someone really good. What are you waiting for? This job is for you!
You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
You will have the opportunity to work in multinational environment for the global market leader in its field
You will have great opportunity to learn and grow with On-prem as well as Public Cloud Network technologies
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
How much does a technical support engineer earn in Champaign, IL?
The average technical support engineer in Champaign, IL earns between $48,000 and $94,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Champaign, IL