Technical support engineer jobs in Chandler, AZ - 1,626 jobs

We're Hiring: Data Center Technicians - Mesa, AZ Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team. Why join us? We're the 3rd largest data center company in the World Hands-on work with cutting-edge technology Growth opportunities in a booming industry If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you! Location: Mesa, AZ Apply Now! #nttdata #datacenterjobs #mesa AZ #Phoenix #hiring #growth #joinourteam Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Essential Duties & Responsibilities Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include: Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control Analyzes systems to ensure best practices for both internal and external customers Provides feedback to DCO Engineering on the effectiveness of existing standards and processes Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer-impacting events Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned Regular, predictable attendance is essential to satisfactory performance. Knowledge, Skills & Abilities Regular, predictable attendance is essential to satisfactory performance. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems Large Centrifugal Chillers Cooling Towers Heat Exchangers Water Treatment Systems VFD's and Pumps HVAC equipment CRAC/CRAH's Humidification Systems Water heaters Water/Air filters BMS and PLC Controls Emergency Standby Diesel Generator Systems Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution Static UPS Systems Double Interlock Pre-Action Systems Excellent communication skills, both written and oral Proficient with MS Office Suite (Word, Excel, PowerPoint, Project) Ability to communicate effectively with customers and internal staff and effectively work in team environment Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.) Ability to operate electrical tools such as a multi-meter or infrared camera Ability to operate a forklift Regular, predictable attendance is essential to satisfactory performance. Must be able to work on a shift which may require nights, holidays, and some weekends. WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift Possess critical thinking and complex problem-solving skills Physical Requirements Primarily walking, standing, and bending with some sitting. Ability to communicate effectively with verbal, visual and listening skills Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments. Able to lift and carry heavy equipment, up to 50 pounds. Ability to climb ladders and work on raised platform. WORK CONDITIONS Data Center environment with varying temperatures and loud noises. Potential extensive daily usage of workstation or computer. Must work on-site; no telecommuting permitted. Special Requirements Must be willing to be part of the after-hours notification and escalation protocol. Must work on-site; no telecommuting permitted. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us .

Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person

*Enterprise Desktop Support Technician (Onsite | M-F, 8am-5pm)* *Overview* We are seeking an experienced Enterprise Desktop Support Technician with experience in financial or banking environments. This role supports a hightouch, executivelevel user community and requires exceptional customer service, strong technical troubleshooting skills, and professionalism. This is a fully onsite position, Monday-Friday from 8am-5pm, with occasional flexibility to stay later if needed. *Key Responsibilities* * Provide enterprise-level support for desktops, laptops, and virtual desktop environments (VDI). * Configure, install, test, and deploy hardware components and replacement devices. * Troubleshoot and resolve software and hardware issues to prevent escalations. * Work within the ServiceNow ticketing system to process incidents and requests. * Perform PC reimaging, data backups, data restores, and ensure proper software installation and functionality. * Manage tasks related to patch management, encryption, antivirus tools, and device security. * Document service activities clearly and accurately within work orders and ticket systems. * Deliver excellent customer service to a high-profile user base, including executive-level staff. * Maintain productivity and professionalism in a fast-paced environment. *Required Skills & Experience* * 3-5 years of experience in enterprise desktop support within a professional corporate setting. * Previous experience in a financial or banking environment is required. * Strong experience supporting: * Windows OS * MS Office Suite, including Outlook and MS Teams * Virtual Desktop Infrastructure (VDI) * Patch management, encryption technologies, and antivirus platforms * Experience with incident and request management via ServiceNow or similar tools. * Ability to back up user data, restore data, and reimage devices both remotely and at the desk. * Knowledge of twofactor authentication technologies. * Strong written and verbal communication skills with an emphasis on customer service. * Ability to work independently, manage priorities, and support a highprofile user base. *Work Schedule* * *Onsite* Monday-Friday * *8am-5pm local time*, with occasional need to remain after hours depending on support demands. *Job Type & Location*This is a Contract position based out of Phoenix, AZ. *Pay and Benefits*The pay range for this position is $27.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Phoenix,AZ. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

City Phoenix State/Province Arizona Country United States Department PROFESSIONAL SERVICES Date Wednesday, October 29, 2025 Working time Full-time Ref# 20036609 Job Level Specialist Job Type Experienced Job Field PROFESSIONAL SERVICES Seniority Level Mid-Senior Level Currency USD - United States - US Annual Base Salary Minimum 91,800 Annual Base Salary Maximum 183,600

The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field. The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings. Essential Duties Data Quality Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines. Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff. Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities. Caseload Support Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals. Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers. Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals. Triage, Heat Relief, and Customer Support Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies. Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs. Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry. Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners. Operational Support Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies. Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly. Meetings and Representation Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned. Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items. Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments. Minimum Qualifications High school diploma or equivalency. At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment. Demonstrated experience with data entry and records management in electronic databases or case management systems. Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools. Valid Arizona operator driver license. Level 1 Fingerprint Clearance Card required within three (3) months of hire. Preferred Qualifications Experience with the Homeless Management Information System (HMIS) or similar human services data systems. Experience supporting homeless services, housing programs, or outreach teams. Experience with data quality, reporting, or quality assurance activities. Two (2) years of direct case management experience in a human services setting. Bilingual skills in English and Spanish, including the ability to speak and translate in both languages. Knowledge of trauma-informed care principles and Housing First practices. Supplemental Information Work requires the ability to read and understand regulations, policies, procedures, and program standards. Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division. Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public. No direct supervisory responsibilities. Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors. The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.

Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Responsibilities Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2 Log service incidents accurately and assist customers with other requests as neede Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations Communicates clearly and professionally with customers to handle requests efficiently Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media Gathers information of the customer request and determine best course of action Identifies urgent situations that require additional actions to satisfy the customers' needs including supply sourcing/expediting and incident escalation Follow through on customer commitments, research as needed using available resources Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Complete projects and tasks as assigned by management Qualifications High school or equivalent Entry level with some experience preferred in a call center environment Excellent verbal and written communication skills Good customer service and interpersonal skills Ability to problem solve and perform basic troubleshooting Computer skills - Microsoft Office, Word, Excel, PowerPoint Positive attitude and collaborates well with team members Ability to multi-task work in a fast-paced environment This position requires sitting at a desk with a computer monitor for several hours at one time The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus Occasional travel as requested About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.

Responsibilities Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams Suggest various service and product enhancements Qualifications Requirements for the Role 2+ years technical support for SaaS-based software 3+ years working with one of the following: JavaScript, Python, or Java Experience with: Troubleshooting through browser tools Linux text processing tools Writing SQL queries Nice to Haves: Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc... MongoDB, Hadoop, or Atlassian product experience AWS- working knowledge Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians. Job Responsibilities Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting. Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents. Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow. Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts. Answer questions surrounding the installation, usage, and training of hardware and software products. Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day. Ability to shift between projects/tasks to keep up with the workload Regularly update customers on open issues providing ETA of resolution. Assist other members of the Information Services department with hardware/software/network technical assistance as needed Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles. Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations. Serve as the team Lead when the Lead us unavailable. Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly. Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments. Required Qualifications High School diploma or equivalent. Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop and MAC Operating Systems. Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements. Preferred Qualifications Associate degree or higher from an accredited educational institution. Bachelor's degree in computer science or related technology field is preferred. Experience with JAMF, SCCM, Azure, InTune and Auto Pilot. Experience working in a healthcare environment. Experience working in a fast-paced environment support 1700+ end users. Physical Demands Must possess ability to sit, stand, and/or work at a computer for long periods of time. May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment. Occasional lifting of items up to 35 lbs. is required when installing some IT equipment. Training All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Our client, one of North America's leading distributors of process materials with 40 locations nationwide seeks a full time direct hire Technical Support Analyst. This position is on -site Mon. - Thur and Remote Fridays. This position is responsible for providing end user support for 30+ locations across the US. This includes interfacing with end users at all levels as well as other IT team members. The Service Desk Analyst is the initial point of contact and is responsible for gathering and analyzing information regarding the user's request or issue, troubleshooting, resolving or escalating as needed and handling the ticket through resolution. Responsibilities Provide support & training to end users via email, phone and remote support tools. Monitor, log and update Service Desk tickets, ensuring accuracy and timeliness of the ticket data. Keep end users updated as to the status of their tickets, issues and requests. Provide after -hours on -call support for critical systems. Identify any higher level issues and escalate as appropriate within the Information Technology team. Qualifications & Skills Strong analytical problem solving and troubleshooting abilities Excellent interpersonal and teamwork skills; able to work both independently and within a team -oriented environment. Ability to concisely document processes, procedures, issues, resolutions; strong writing skills required. Excellent interpersonal and communication skills; able to adapt instructions and guidance to the skill level of the end user. Self -motivated, forward thinking. Able to multitask in a fast -paced environment; handle multiple issues/requests simultaneously; able to quickly re -adjust priorities on demand. Two to four years experience with: Windows 11 setup & configuration, maintenance, software installation and trouble shooting. Microsoft Office products, Microsoft 365. PC hardware support and troubleshooting (Lenovo laptops & desktops a plus). Basic knowledge of network connectivity and troubleshooting (wired and wireless), TCP/IP subnetting, DHCP, routing & switching, VPN. Familiarity with Microsoft Active Directory (user & computer accounts, OU's, Group Policy) and EntraID. Printer support (both USB and network) - hardware, drivers, installation, print queue management, troubleshooting. Using remote support tools such as Bomgar, TeamViewer, etc Experience in the follow is a plus Microsoft Project, Microsoft Visio, Autocad and Adobe a plus. Hosted VoIP (RingCentral) Patch management/configuration tools (ManageEngine Endpoint Central a plus) Email filtering (Proofpoint a plus) Available to travel up to 20% on occasions

OHI Inc. is hiring their next IT Superstar. This on-site position is based in Mesa AZ providing support the facility in Mesa and remote employees throughout the US. This is an onsite position and is the first point of contact for employees through our helpdesk as it relates to computer hardware, software, and application issues. This also includes supporting Operations and our System Administrators in performing troubleshooting and diagnostic techniques to restore service. Requirements and Qualifications: Bilingual (English/Spanish) a plus Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills Very detailed and team-oriented individual with strong written and verbal English communication skills. Ability to troubleshoot technical issues with a broad range of end user computer literacies. Ability to work independently with little supervision. Possess a calm demeanor in working with sometimes stressed end users. Experience supporting RingCentral a plus Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP a plus Education and Experience: Computer related Diploma/Degree, or equivalent work experience 3+ years' experience in a technical support role Experience with user management in Active Directory, Azure and Office 365 Experience with Mobile Device Management like Microsoft Intune or Jamf Pro. Experience with desktop administration Experience with remote desktop support such as Bomgar or GoTo Assist OHI is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Title : Infrastructure-Server Administration Contract duration : 12+ months Job Details: Must Have Skills 8+ years of experience designing, implementing, and supporting VMware infrastructure at scale. 5+ years of experience designing, implementing, and supporting hyperconverged environments Experience with one or more configuration management systems (Chef, Puppet, Ansible, etc.) Detailed Job Description Maintain internal, globally distributed virtual compute environment with a focus on the performance, availability and growth needs of the company. Design and maintain our monitoring, reporting and capacity planning functions using internal monitoring and data systems. Design and maintain a virtualization DR strategy that integrates with production strategies and targets. Work with hardware vendors in conjunction with our own infrastructure and capacity team Additional Information All your information will be kept confidential according to EEO guidelines.

Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab - a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand's continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products. Who we are: Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature's finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry! We are currently seeking an IT Support Specialist - Tier 1 to provide hands-on technical support to internal users, with a primary focus on warehouse and operations support at our Mesa, AZ facility. This role serves as the first line of support for hardware, software, network connectivity, and business systems, working closely with internal IT teams and vendors to ensure reliable day-to-day operations. This is an onsite role that supports warehouse users, office staff, and operational systems, with escalation paths to Systems Administrators and the IT Director as needed. DUTIES/RESPONSIBILITIES: End-User & Onsite Support Provide high-quality, customer-focused technical support to onsite users in Mesa. Serve as Tier 1 support for day-to-day IT issues across warehouse and office environments. Troubleshoot and resolve Windows workstation, laptop, and peripheral issues. Support Microsoft Office applications (Outlook, Teams, Excel, Word, etc.). Assist with user onboarding, device setup, and basic access requests. Warehouse & Operations Support Support and troubleshoot wireless access points (APs) and connectivity issues in the warehouse environment. Provide hands-on support for BarTender label printers, including printer setup, connectivity, and basic configuration issues. Assist with Timeclock systems and badge/timekeeping-related issues. Coordinate with vendors and internal IT for escalated hardware or network issues impacting operations. Application & ERP Support Provide Level 1 support for ERP systems, including: User access issues Basic navigation and usage questions Error reporting and ticket triage Support other internal business applications as assigned. Accurately document issues and escalate to Tier 2 team members and System Admin when necessary. Ticketing, Documentation & Collaboration Log, track, and manage incidents and requests through the IT ticketing system. Document troubleshooting steps, resolutions, and user interactions. Follow and help enforce IT SOPs and SLAs. Work closely with Systems Administrators, Application Support, and the IT Director on issue resolution and improvements. Build strong working relationships with warehouse leadership and cross-functional teams. Professional Development Maintain a professional development path toward Tier 2 / System Admin support. Participate in training related to systems, applications, and infrastructure. Perform other related duties as assigned by the Director of IT. REQUIRED SKILLS/ABILITIES: Proven experience in IT support, helpdesk, or technical support roles. Strong troubleshooting skills across hardware, software, and basic networking. Experience supporting Windows operating systems and Microsoft Office. Familiarity with ticketing systems and incident management processes. Ability to support users in a fast-paced warehouse or operational environment. Strong communication skills with the ability to explain technical concepts clearly. Customer-focused mindset with patience and professionalism. Ability to work independently onsite while collaborating with remote IT teams. EDUCATION AND EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent hands-on experience. Experience supporting warehouse, manufacturing, or operations environments is a plus. Exposure to ERP systems, printers, networking, or timekeeping systems preferred. PHYSICAL REQUIREMENTS: Prolonged periods of sitting, standing, and walking in warehouse and office environments. Ability to lift up to 30 pounds as needed (e.g., equipment, printers). Ability to move throughout the facility to provide onsite support. Our company is dedicated to providing equal employment opportunities and embraces diversity and inclusion in our workplace. All eligible candidates will be considered for employment without bias towards their race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, or veteran status. Benefits: Dental, Vision, Health, 401k, Paid Time Off, HSA, FSA

The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours Key Job Responsibilities: Act as the first line of support for incoming technical problems/issues. Assist with troubleshooting peripherals such as monitors, printers, etc. Support AV equipment and conference room equipment. Assist with IT projects as needed. Create documentation for knowledge base system. Help maintain IT equipment inventory. Manage and track technical support requests. Participate in occasional after-hours technical support. Provide input to enhance our technical support needs. Attend and participate in regular department meetings. Ability to lift up to 50lbs. Perform other duties as assigned. Qualifications: Associate's degree in information systems or relevant experience. 3+ years of experience with Windows. 3+ years of IT Support utilizing ticketing systems. 3+ years of experience with Microsoft Office. 1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine. 1+ years of experience supporting conference room equipment and corporate printers. Preferred qualifications: Bachelors' degree in information systems or relevant experience. Active Directory and Office 365 experience. Ability to foster profession relationships with end-users, management, and executives. Passion for continually developing technical skills. Commitment to promoting a high standard of customer service. Ability to work across multiple organizations in a fast paced, smaller company environment. At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expected to carry out in this role. You will be the primary point of contact for our customers. You are responsible to provide the best customer service services to our clients in the best possible way. You will have to troubleshoot both hardware and software issues and fix the problems in their computer systems and mobile devices. You should be well-versed with the knowledge of all technical procedures in order to be successful in this role. Excellent communication skills and problem-solving skills are the key requirements for this role. If you think you can troubleshoot the technical issues efficiently then send in your applications to become part of our team. Responsibilities Understand the nature of the issues the customer is facing and provide adequate solutions for the same. Respond to customer queries and complaints. Troubleshoot technical inadequacies by obtaining required information from the customer over phone or email. Report difficult or complex issues to the Help Desk Manager. Try finding a feasible solution as soon as possible. Provide excellent customer service to the clients. Follow up with the customers on a regular basis. Maintain the record of common issues related to customer complaints and report them to higher management. Determine potential issues and get them resolved beforehand. Suggest improvements in the existing procedures. Ensure that all the issues are resolved on time. Requirements Bachelor's degree in Information Technology or Computer Science or similar field. Proven experience of working as an IT Help Desk Technician or Help Desk Specialist or relevant role. Hands-on experience in resolving technical issues. Familiarity with database management systems such as Oracle and SQL. Excellent communication and interpersonal skills. Excellent problem-solving abilities Team management skills. Should be a patient listener.

IDEALFORCE have multiple CONTRACT positions available immediately for Helpdesk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. Job Description Responds to user requests for system help; • Identifies causes of user problems and potential solutions; • Enters problem information into an automated issue tracking system; • Corrects pended encounters either directly, or through working directly with vendors: • Runs scheduled production jobs; • Tests new production releases; • Maintains Production Job Schedule; • Prepares statistical reports on help desk utilization; Develops and executes test plans (scripts, plans, procedures and cases) to ensure that applications meet customer-defined business requirements. Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access Researching and problem solving report discrepancies; performs other duties as assigned Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Work Arrangement: This role will begin as a remote position and transition to a fully in-office role (based in Phoenix, AZ) once our local team is established. As we continue to grow, we're building a collaborative on-site environment where our team can work closely together. About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, focusing on both technical excellence and building strong client relationships. We are actively seeking experienced IT Technicians (Level 2/3) who are passionate about technology, skilled in Microsoft 365 administration, and eager to work in a collaborative, fast-paced environment. Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide Level 2/3 IT Helpdesk support and respond to client issues, ensuring efficient resolution for Windows, mac OS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Requirements MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and mac OS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes. EST Schedule: This role will operate from 9:00 AM - 6:00 PM EST Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI

Description Equity Methods is seeking a motivated and proactive Technology Support Specialist to join our dynamic IT team. This role will provide comprehensive technical support to end users, including help desk services, onboarding and offboarding processes, and occasional physical labor such as setting up workstations or moving equipment. The successful candidate will work in-office five days a week (Monday through Friday) and will have the unique opportunity to learn from two seasoned IT professionals who will serve as mentors. We are looking for a self-starter eager to master dozens of technologies, take ownership of issues, and proactively create and document procedures to enhance operational efficiency. The Role in a Nutshell Help Desk Support: Provide first-line technical support to end users via phone, email, or in-person, with the help of our MSP, resolving hardware, software, and network-related issues promptly and efficiently. Onboarding/Offboarding: Facilitate the onboarding process for new employees by setting up workstations, accounts, and access to necessary systems; manage offboarding by deactivating accounts, collecting equipment, and ensuring compliance with IT policies. Physical Labor: Perform tasks such as installing and configuring hardware, moving IT equipment, and setting up office technology (e.g., monitors, desktops, TVs). Issue Ownership: Take full ownership of reported issues, from initial troubleshooting to resolution, escalating complex problems to senior IT staff when necessary. Procedure Development: Proactively identify opportunities to improve IT processes, create and document standard operating procedures (SOPs), and maintain an organized knowledge base. Technology Learning: Actively learn and support a wide range of technologies, including operating systems (Windows, mac OS), productivity software (e.g., Microsoft Office), and enterprise systems (e.g., Active Directory, JIRA, InTune, Jamf, VPNs). Inventory Management: Assist with tracking and maintaining physical and digital inventory, ensuring equipment and assets are properly documented and maintained. User Training: Provide basic training and guidance to end users on technology usage and best practices to improve their productivity and security awareness. We Are: Zealous about exceptional client service and internal collaboration. Agile and execution-focused, with a bias toward action and impact. Growth-oriented and committed to professional development. Feedback-heavy and mentoring-rich, with a culture of continuous improvement. Eager to solve complex, ambiguous problems with creativity and rigor. Hardworking and passionate about building the future of technology-enabled consulting. Qualifications & Requirements: Education: Associate's or Bachelor's degree in Information Technology, Computer Science, Computer Security or a related field (or equivalent experience). Experience: 1-3 years of experience in a help desk or end user support role preferred; entry-level candidates with strong enthusiasm for technology will be considered. Technical Skills: Familiarity with Windows 11, Microsoft Server and mac OS environments. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP). Experience with ticketing systems, Jira, is a plus. Exposure to Active Directory, Microsoft 365, or other enterprise tools is preferred. Soft Skills: Self-starter with a strong desire to learn and take initiative. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to interact with end users and team members. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Physical Requirements: Ability to lift and move equipment (up to 50 lbs) and perform tasks requiring mobility, such as crawling under desks or climbing ladders for cabling. Work Schedule: Must be available to work in the Scottsdale office Monday through Friday, 9:00 AM - 5:00 PM. Background check required. About Equity Methods Equity Methods is a financial services consulting firm specializing in stock-based equity compensation and other complex financial reporting and valuation services. We deliver impact-rich engagements across three core practice groups: financial reporting, valuation services, and HR advisory. With over 125 professionals and experience with over 1,000 publicly traded clients (including 50 Fortune 100 companies), Equity Methods combines the best traits of an industry-leading professional services firm with the best of an entrepreneurial, technology-enabled company. We have consistently been rated a Top Company to Work for in Arizona.