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  • Internal IT Resource - IT Specialist (Construction Focus)

    X Contracting

    Technical support engineer job in Glendale, AZ

    Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-93k yearly est. 4d ago
  • Information Technology Support Specialist

    Turbovets, Inc.

    Technical support engineer job in Phoenix, AZ

    IT Support Specialist Employment Type: Full-Time Department: IT / Operations About TurboVets TurboVets builds the technology infrastructure that helps America's veterans get faster, fairer access to care. Our systems power the people who serve that mission - every device, login, and network connection keeps the company running smoothly. We operate on three principles: ownership, precision, and mission. If you take pride in reliable systems and thrive in high-accountability environments, you'll fit right in. The Role We're hiring an IT Support Specialist to own on-site IT operations across our U.S. offices. This isn't just a helpdesk position - you'll build and maintain the systems our teams rely on to move fast and stay secure. You'll handle onboarding, device management, and access control across our cloud and SaaS ecosystem. You'll partner with Operations, Engineering, and People to keep infrastructure tight, documentation clear, and every employee supported. As TurboVets scales, you'll help shape IT processes, security standards, and automation systems that support a growing national team. What You'll Do Run onboarding and offboarding end-to-end: hardware, credentials, access, and security. Automate the onboarding process wherever possible to increase efficiency and consistency. Manage device health and compliance through Sophos and JamfNow in a Mac-first environment. Maintain SaaS and cloud access across AWS, O365, Cloudflare, Copilot, Cursor, 1Password, AWS, and Google Workspace. Configure and manage Cloudflare WARP VPN for endpoint and network integrity. Administer Google Admin Console: group permissions, SAML SSO, OAuth app controls, to include OKTA (to later be implemented). Support Google Cloud API and service account access (Maps and related integrations). Oversee Slack administration - app integrations, channel membership, archiving, and vendor access. Partner with Operations to maintain asset tracking, hardware returns, and policy documentation. Extremely organized IT Dev Ops organization, passing quarterly 3rd party audits, to include documentation, visual diagrams of environments and configurations. Drive process improvement in collaboration with the DevOps team and strengthen security hygiene across the IT environment. Constantly learning, adjusting and finding things to improve, implement, organize and structure. We seek the most organized, structured, detailed and documented environment as a 50 person company, soon to turn into 150 in 6-9 months. What You Bring 3-5 years of experience in IT support or systems administration. Proficiency in Google Workspace administration and MDM tools (JamfNow or equivalent). Understanding of SAML, OAuth, and SSO frameworks. Familiarity with AWS IAM, Cloudflare access management, and SaaS security practices. A methodical, detail-oriented mindset. The ability to translate technical issues into clear, actionable communication. Calm under pressure and dependable when it matters most. The Environment This is a hybrid role in Phoenix embedded within a growing national team. You'll work closely with both local and remote staff across North America, ensuring our operations run smoothly across the country. Expect autonomy, accountability, and a high degree of trust. TurboVets Culture Code No Laziness - Ever. We move with urgency, ownership, and pride. Massive Initiative. Don't wait to be told - see the mission, act on it, and make it happen. Elite Work Ethic. We outwork, outthink, and outperform anyone in our space. Mission First, Always. Every action connects to serving veterans and transforming readiness across the nation. All-In Team Players. No silos, no ego - just unity, trust, and relentless collaboration. Hustle Is Our DNA. We don't clock in; we commit. We run toward problems and deliver solutions fast. Fire in the Belly. Passion, intensity, and accountability drive every move we make. No Excuses. We execute - no “can't,” no “later,” no shortcuts. Uncommon Standards. We do what others won't; excellence is the baseline. Driven by Impact. Every contribution must move the mission forward - measurable, meaningful, unstoppable. Trust & Loyalty. We earn it daily through results, reliability, and integrity. Honor the Team. We are a brotherhood and sisterhood of purpose - no politics, just performance. Be Different. TurboVets is not “normal.” We attract those who want to build something historic, not comfortable. Arizona's Most Relentless Team. We set the pace. We define the standard. We are the outliers that make the mission real. Compensation We offer competitive U.S. market pay, early-stage equity participation, and unlimited PTO. Our benefits package includes comprehensive health, dental, and vision coverage, along with paid holidays and sick leave. At TurboVets, we emphasize ownership over oversight - giving you the freedom to make decisions and the trust to execute them. You'll be part of a mission-driven environment that values execution, personal growth, and meaningful impact over bureaucracy. Apply If you take pride in clean systems, secure workflows, and being the person everyone knows they can count on, we want to hear from you. Send your resume and a brief note explaining how you approach IT ownership in a fast-paced environment.
    $38k-65k yearly est. 2d ago
  • Rad Tech Arizona Sports Medicine Center Scottsdale

    Abrazo Medical Group (VHS Outpatient Clinics, Inc.

    Technical support engineer job in Youngtown, AZ

    Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note: Eligibility for benefits may vary by location and is determined by employment status Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources. Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement. Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Prepare patients for radiological procedures and take X-rays following established procedures for patient care and safety. Protect patients, yourself and staff from radiation exposure by practicing sound procedures which meet or exceed recommended industry standards. Develop and process radiological film. Obtain quality diagnostic radiographs as requested by Physician, PA, or NP. Maintain a repeat rate of two percent or less. Ensure that all equipment is in good working condition and in compliance with applicable laws and regulations. Report immediately any equipment malfunctions to Supervisor. Log completed radiological procedures. Complete paperwork accurately and on time. Identify and file reports as required. Maintain x-ray room, stock necessary radiological supplies. Request, retrieve and track files to and from other departments or centers. Work closely with the Physician, PA, or NP to receive guidance and instruction for treating patients. Perform lab work as directed by Physician, PA, or NP Makes suggestions to improve work methods. Other duties may be assigned. A non-exempt medical office position to perform routine X-ray examinations (i.e., takes and develop X-Rays, orders supplies for the X-Ray department, keeps X-Rays and records filed and maintains records required by the state in accordance with company policies, procedures and applicable regulations. Education: High school diploma or general education degree (GED) and completion from an accredited radiology program. Certification: ARRT Experience: Two years of experience working in an x-ray tech capacity Other Requirements: None #LI-MS3 Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $46k-71k yearly est. Auto-Apply 7d ago
  • Urinalysis and Body Fluid Technical Coordinator

    Sonora Quest 4.5company rating

    Technical support engineer job in Phoenix, AZ

    Primary City/State: Phoenix, Arizona Department Name: Lab-BUMCP Work Shift: Evening Job Category: Lab Join one of Arizona's leading diagnostic labs at Sonora Quest, where your work directly supports life-saving medical testing and patient care. Whether you're beginning your lab career or bringing experience to the table, this role offers hands-on impact and career growth in a high-demand healthcare setting. Come do great work on behalf of better health! POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
    $40k-59k yearly est. 3d ago
  • Cloud Systems Engineer

    Verra Mobility 4.8company rating

    Technical support engineer job in Mesa, AZ

    Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Position Overview The Cloud Systems Engineer collaborates with architecture and engineering teams to implement and operate cloud solutions supporting business initiatives. This role works closely with IT Operations and cross-functional technology disciplines to deploy, secure, and optimize cloud environments in Microsoft Azure, AWS, and hybrid infrastructures. The position is based in New York or Arizona (Mesa), supporting teams across Phoenix, Arizona, and the East Coast. Key Responsibilities Cloud Storage Management · Support, deploy, and manage enterprise storage solutions, including Qumulo and NetApp platforms, supporting both cloud and on-premises environments. · Oversee storage provisioning, performance optimization, and capacity planning for multi-site, high-availability architectures. · Implement and monitor continuous replication and disaster recovery strategies using Qumulo and NetApp, leveraging features such as SnapMirror and block-level replication for robust data protection. · Troubleshoot and resolve storage-related issues, including NFS mount configurations, SAN integration, and performance bottlenecks. Backup and Data Protection · Design, implement, and manage backup solutions with Rubrik, including configuration, policy automation, and integration with Qumulo and NetApp storage. · Ensure backup verification, restore support, and routine health checks for Rubrik clusters and associated storage arrays. · Enhance data protection and malware resilience by leveraging Rubrik's immutable snapshots and advanced replication features. · Lead large-scale data migrations and recovery operations, coordinating with cross-functional teams and vendors. Cloud Infrastructure and Automation · Develop and maintain automation scripts for storage and backup management using PowerShell, Python, Bash, Terraform, and CloudFormation. · Implement Infrastructure as Code (IaC) for efficient provisioning and lifecycle management of cloud resources. Monitoring, Performance, and Optimization · Implement and manage monitoring frameworks for storage and backup systems, ensuring optimal performance and compliance with SLAs. · Analyze resource utilization and optimize cost and performance across cloud and on-premises environments. Security, Compliance, and IAM · Support security best practices and compliance standards (SOX, SOC2, ISO, PCI-DSS, HIPAA, GDPR) for storage and backup environments. · Integrate and monitor security tools, automate compliance reporting, and manage IAM policies for storage access. Operational Support and Incident Management · Lead incident management for storage and backup systems, collaborating with support organizations and vendors to resolve and prevent issues. · Provide high-quality support to customers, prospects, management, and peers. Collaboration and Leadership · Work collaboratively within a global, follow-the-sun support model, including after-hours and on-call responsibilities. Additional Responsibilities · Oversee data migration, backups, and recovery operations for Qumulo, NetApp, and Rubrik environments. · Establish and enforce proper data access and security policies for storage and backup systems. · Troubleshoot and remediate infrastructure issues, creating plans to prevent recurrence. · Collaborate with vendors and service providers to negotiate contracts and maintain relationships. · Keep up-to-date with the latest cloud storage, backup, and data protection trends and best practices. Requirements · 4+ years of relevant experience in private/public cloud, SAN, and networking. · 3+ years hands-on experience with Qumulo, NetApp, and Rubrik backup solutions. · Relevant cloud certification accreditations (AWS, Azure, Google Cloud, etc.). · BS in Computer Science or related experience. · Experience in data center installation and operations. · Strong understanding of hyper-converged infrastructure, multi-site, and hot-hot architectures. · Deep expertise in Windows Server and Linux operating systems. · Expertise in VMware data center stack (vSphere, NSX, vROPs, vSAN). · Experience supporting multi-tiered escalation and on-call procedures. · Experience working in SOX, SOC2, ISO, and PCI-compliant multi-tenant environments. · Hands-on experience assisting Software Engineering and QA with deployment issues across various environments. Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $80k-110k yearly est. 4d ago
  • Solution Delivery Engineer

    Delta Electronics Americas 3.9company rating

    Technical support engineer job in Phoenix, AZ

    About the role: As a Delivery Engineer, you will play a key role in ensuring the reliable operation of mission-critical power electronics systems. You will lead in installation, startup and commissioning of data center power and cooling infrastructure equipment, providing top-tier technical support while ensuring a high level of customer satisfaction. Key responsibilities: Serve as a subject matter expert (SME) for specific equipment or technologies within the team Collaborate with installation partner to provide installation guidance to meet equipment specification Collaborate with engineering resources to perform startup and commission of power and cooling electronics at customer sites Assist emergency support and troubleshooting for related equipment Collaborate with service team to provide routine and preventive maintenance on related equipment Strive for first-time fix resolutions and superior customer satisfaction Maintain consistent and clear communication with both customers and internal teams Minium Qualifications: Associate degree in Electronics, Electrical or mechanical Engineering, or equivalent Military Electronics or mechanical Training 5-8 years of field service, electrician or construction experience Solid understanding of electrical theory and Ohm's Law Proficient in reading and interpreting electrical schematics and blueprints Experience with 3-phase / 480V power systems is required Familiarity with test equipment, hand tools, and industry safety practices Computer literacy including Microsoft Outlook, Word, and Excel Strong written and verbal communication skills Self-starter with the ability to work independently and manage time effectively Preferred Qualifications: Electrician or plumbing license is a plus 3 phase UPS system experience is a plus Benefit at Delta Electronics Americas: Life at Delta
    $80k-116k yearly est. 2d ago
  • Technical Support Manager (Application Support)

    Prosum 4.4company rating

    Technical support engineer job in Tempe, AZ

    Responsibilities Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams Suggest various service and product enhancements Qualifications Requirements for the Role 2+ years technical support for SaaS-based software 3+ years working with one of the following: JavaScript, Python, or Java Experience with: Troubleshooting through browser tools Linux text processing tools Writing SQL queries Nice to Haves: Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc... MongoDB, Hadoop, or Atlassian product experience AWS- working knowledge Additional Information All your information will be kept confidential according to EEO guidelines.
    $99k-131k yearly est. 1h ago
  • Engineer Systems - Level 1 : Sentinel

    Northrop Grumman 4.7company rating

    Technical support engineer job in Chandler, AZ

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems is seeking an Associate Systems Engineer for the Sentinel Systems Engineer position(s) located in Chandler, AZ. The Associate Systems Engineer will join the Sentinel SEIT Team, and be responsible for performing tasking as assigned by their respective Lead. Tasking may include requirements capture in DOORS, CAMEO modeling, and support for other systems engineering documentation. JOB RESPONSIBILITIES: Implement the refinement and documentation of system, subsystem and component requirements, and capabilities to support the Sentinel program Ensure the requirements are captured in DOORS, and are consistent with the CAMEO Model Based Systems Engineering (MBSE) Model Revise, and manage interface definitions Expedite documents through approvals May support risk management activities May support SDRL development and deliveries Support system design, analyses, requirements verification activities Support Systems Compliance with assorted and varied compliance activities Basic Qualifications: Bachelor's degree in a STEM discipline (Science, Technology, Engineering or Math) with 0 years of related engineering experience U.S. Citizenship is required Must have ability to obtain Interim US DoD Secret security clearance, or higher is required at the time of application - work is performed in a closed area full time (100% onsite / 100% Closed area) Ability to communicate technical information clearly to both technical, and nontechnical personnel Preferred Qualifications: Active US DoD Secret security clearance MBSE experience (Cameo or similar) Requirements Decomposition experience required DOORS or other requirements Management Experience Primary Level Salary Range: $63,900.00 - $95,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $63.9k-95.9k yearly Auto-Apply 10d ago
  • Managed Services IT Support Analyst

    AAM Brand 4.7company rating

    Technical support engineer job in Anthem, AZ

    Founded in 1990 AAM is celebrating over 35 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master-planned, single-family, condominium, active adult, urban high‐rise, and mid‐rise communities. With over 900 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit ************************ Principally responsible for installing, training and supporting computers, servers, LANs, phones, security cameras and networking technologies for our IT Managed Services location at Anthem Community Council (ACC). Configures the equipment and industry specific software to meet the needs of ACC, trains the customer on the solution, and documents the solution for ongoing support. Position Responsibilities: Partners with the Supervisor of IT Managed Services and other team members to successfully complete hardware, software and networking projects. Ensure the efficiency of community's computer systems/applications by consistently striving to improve developmental processes. Responsible for providing phone and in-person technical support for desktop systems software, hardware, servers, phones, security cameras and network infrastructure. Respond to requests for technical assistance by phone or email and logging the issue in a help desk management system. Tracking issues to resolution and updating the internal knowledgebase. Escalate more involved problems to the appropriate support teams. Maintains passwords, data integrity and file system security for the desktop environments. Communicates technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Serves as the initial point of contact for troubleshooting all on-site IT related problems, including hardware/software, phones, networking, passwords, wifi, citrix, mail and printer problems. Act as a liaison between customers and technical escalation teams. Clean, modify and repair computer hardware including monitors, keyboard and printers. Some travel required to local community sites for troubleshooting and installing IT related hardware and software. Advise clients on recommended upgrades and assist in providing quotes. Other related duties as directed. Essentials Skills & Experience: Proficiency in computers systems and company software. Comprehensive ability to identify problems and facilitate solutions. Proclivity for doing repetitive tasks with accuracy and attention to detail. Time management skills to coordinate and manage multiple priorities. Detail-oriented and excellent organizational skills. . Commitment to quality customer service, company values and goals. CompTia A+ and Network+ certifications or equivalent experience preferred. Experience in installing and troubleshooting Windows 10/11, MS Office 365, Exchange 365, etc. Experience in Installing, configuring and troubleshooting small business routers, wireless access points, VoIP phones and printers Experience installing, configuring and troubleshooting Windows 2019 (and newer) Server AD, DHCP, DNS, hardware and file sharing in small single server networks. Experience with router configuration, such as port configuration, static IP assignment, DHCP, VLAN, wifi setup and security. Physical Demands & Work Environment: Lifting and carrying various computer components and printers. Use of 12' ladder to install and maintain equipment. Sitting, standing and bending to accommodate the installation of various computer systems. Sitting at computer workstation in an office setting. Periodic travel to and from on-site communities for computer installations and set-up. Must have own reliable transportation. Mileage reimbursement is provided.
    $45k-70k yearly est. 54d ago
  • Precision Technical Support Specialist - Construction

    CNH Industrial 4.7company rating

    Technical support engineer job in Scottsdale, AZ

    About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
    $72.8k-111.6k yearly 4d ago
  • Technical Support Specialist

    Bigtimesoftware 4.0company rating

    Technical support engineer job in Tempe, AZ

    At BigTime Software, we believe that exceptional customer support is more than just solving problems-it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix office, you'll be at the heart of that mission. Acting as a trusted guide, you'll educate and support our customers via phone, email, or chat. You'll be delivering an outstanding customer experience every step of the way. If you thrive on solving challenges and love connecting with people, we'd love to hear from you! Join a team where your skills make a real impact, and your work fuels the success of thousands of firms worldwide. Who is BigTime? BigTime Software is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry. BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on Crain's 'Best Places to Work' three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you. What You'll Be Accountable for: Handle incoming support requests from customers and prospects through various channels, such as live chat and email. Educate/train/consult and on-board a wide range of professional service firms on how to fully and proficiently use various features of BigTime in the most effective way to fit their specific industry Serve as a resident product expert and maintain exceptional knowledge of the product as we continue to add new features Identify/troubleshoot and document priority issues for escalation and communicate relevant information to the appropriate parties Contribute to team KPIs by improving average response and resolution times, as well as customer satisfaction ratings Work with the product team to discuss/document product enhancement requests coming from customers Who You Are: 1-3 years of customer service experience (software experience is a plus!) Preferred background in networking, API, database, XML, and some script language (Python, Java, etc.) with an emphasis on technical troubleshooting Ability to reproduce and troubleshoot software and data issues reported by customers Use core knowledge and on-the-job training to respond to customer requests and queries A strong passion for teaching technology to others to set clients up to be self-sufficient Ability to quickly learn how to use tools including Jira, Slack, Zendesk, and Salesforce to perform your job Excellent written and verbal communication skills A solutions oriented individual with an interest in learning new technologies Ability to be resourceful with impressive critical thinking skills Ability to be proactive and work independently. Self motivated to strive! Experience supporting Windows, IOS, and Android devices. Demonstrated ability to deal with change and be a team player Experience with accounting or project management software a plus, especially Quickbooks! What We Offer: Competitive salary and bonus Company pays 100% of benefits, including medical, dental, vision, disability and life insurance 401k with generous company match Paid Parental Leave Hybrid work schedule - In office 2-3 times a week (Phoenix office preferred but open to folks for our Chicago office) Generous time off and paid company holidays Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water Company provided latest technology & software tools The salary for this position is $50,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses. Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    $50k yearly Auto-Apply 60d+ ago
  • Infrastructure-Server Administration

    Softhq 3.7company rating

    Technical support engineer job in Phoenix, AZ

    Job Title : Infrastructure-Server Administration Contract duration : 12+ months Job Details: Must Have Skills 8+ years of experience designing, implementing, and supporting VMware infrastructure at scale. 5+ years of experience designing, implementing, and supporting hyperconverged environments Experience with one or more configuration management systems (Chef, Puppet, Ansible, etc.) Detailed Job Description Maintain internal, globally distributed virtual compute environment with a focus on the performance, availability and growth needs of the company. Design and maintain our monitoring, reporting and capacity planning functions using internal monitoring and data systems. Design and maintain a virtualization DR strategy that integrates with production strategies and targets. Work with hardware vendors in conjunction with our own infrastructure and capacity team Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-89k yearly est. 1h ago
  • SMT Production Support & NPI Technician

    Triad Electronic Technologies 3.7company rating

    Technical support engineer job in Phoenix, AZ

    The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
    $48k-82k yearly est. 13d ago
  • IT Support Specialist- Vbl

    UCP of Central Arizona 3.4company rating

    Technical support engineer job in Phoenix, AZ

    Job Details UCP of Central Arizona Laura Dozer Main Campus - Phoenix, AZDescription Under general supervision of the Director of Information Technology the part time IT Support Specialist performs professional work with hardware, software, network, and communication systems. As a member of the IT team the IT Support Specialist supports end-user devices including its operating systems and software. The IT Support Specialist ensures systems efficiency and integrity. The IT Support Specialist is responsible for the maintenance of technical procedures and hardware/software asset management. This position is responsible for supporting the vision of UCP of Central Arizona. In addition to daily technical operations, a successful candidate will have solid communication, teamwork, and technical skills. Essential Responsibilities: Oversees the end-user support function though UCP's ticketing system and by way of professional and timely communication with end-`users. Assist with UCP's IT asset control system and ensure all assets are properly tracked. Assists with Microsoft Windows server, Microsoft Exchange, Spam Filter, Microsoft SQL, Office 365, Microsoft 365 as well as other Internet- and cloud-based system maintenance, and troubleshooting. Assists with Microsoft Windows 11, Microsoft Office, and all pc-related software and hardware required by the various UCP departments. Work with UCP staff to resolve technical issues and ensure business needs are met. Trains non-technical staff in using technologies effectively and provide ongoing support. Work with departments on disaster recovery/business continuity planning, and ensure that backup, recovery and security procedures are set up and performed. Ensures the creation and maintenance of users, email and voice accounts. Support UCP staff located onsite and remote to resolve technical issues, perform upgrades and ensure business needs are met on a daily basis by monitoring IT tickets. Work with departments on system setup including mobile device deployment for new hires. Ability to produce detailed technical procedures and documentation. Ability to prioritize multiple projects at any given time and update stakeholders. Performs other related duties as assigned. Qualifications Minimum: Requires an associate's degree and/or equivalent work experience in highly technical and demanding environments. Over 2 years of experience in an IT department. Excellent customer service and communication skills. General knowledge of Microsoft Office 365 on premise and cloud services, Windows operating systems, networking, TCP/IP and VoIP, wireless networking, security, telecommunications, and MDM. Solid troubleshooting and analytical skills. Ability to apply those skills to solve IT technical challenges. Must have a valid Arizona driver's license and clean driving history. Preferred: Certifications: CompTIA A+, Microsoft Credentials System integration and data analysis The candidate should also possess the following traits: Enjoy working with others in a diverse team atmosphere. Have a “customer-centric” focus and attitude. Ability to communicate and provide technical support non-technical stakeholders. Ability to research, learn and share new technology with stakeholders. Solid integrity and confidentiality.
    $36k-46k yearly est. 3d ago
  • IT Administrator

    City of Tolleson 3.4company rating

    Technical support engineer job in Tolleson, AZ

    Job Description Job Classification Title: Information Technology Administrator Working Title(s): IT Administrator Who we are The City of Tolleson is seeking a knowledgeable and detail-oriented Information Technology (IT) Administrator to join the Technology Services Department. This full-time, exempt position performs professional-level work in the design, installation, support, and maintenance of the City's critical technology infrastructure. The IT Administrator plays a key role in ensuring reliable network operations, strengthening cybersecurity measures, supporting departmental technology needs, and implementing innovative solutions that enhance Citywide systems. Position Description The IT Administrator administers and maintains the City's core systems, including Active Directory, Exchange, DNS/DHCP, file servers, and enterprise applications. Responsibilities include monitoring and analyzing system health, applying updates and patches, and ensuring the integrity and security of City technology resources. The Administrator serves as an escalation point for complex technical issues, provides advanced support to staff, and develops documentation, procedures, and training to improve technology use across the organization. In addition, this position manages and executes technology projects by coordinating with internal departments and external vendors on system installations, upgrades, and maintenance to ensure solutions are effective, secure, and aligned with organizational needs. The ideal candidate will be proficient in Cisco and Fortinet networking devices. Key technical responsibilities include: Managing Microsoft technologies such as Windows Server, Active Directory, M365, Exchange Online, and Azure services. Configuring and managing Azure Active Directory, including SSO, MFA, and conditional access. Overseeing virtualization platforms (Hyper-V/VMware), networking components, and storage solutions. Leading and supporting cloud migration projects. Monitoring performance and availability, and resolving escalated Tier 2/Tier 3 issues. Managing patching, updates, and backup processes. Ensuring compliance with IT security policies and industry standards. Collaborating closely with IT leadership and coordinating with vendors to support IT strategy and project execution. Qualifications Candidates must hold a bachelor's degree in Computer Science, Management Information Systems, or a closely related field, and have at least two years of directly related experience. An equivalent combination of education and experience will also be considered. A valid Arizona driver's license is required at the time of hire, and specialized IT certifications issued by recognized industry certification boards are preferred. Prior experience working in a local government environment is also desirable. Applicants should demonstrate knowledge of computer hardware and software, information technologies, LAN/WAN networking, telecommunications systems, cybersecurity practices, and Microsoft Office applications. They should also possess strong skills in troubleshooting and resolving technical issues, analyzing complex systems, administering servers and applications, and communicating technical information clearly to non-technical audiences. The ability to manage projects, prepare documentation, and collaborate effectively with multiple stakeholders is essential, along with a strong commitment to providing excellent customer service in a government environment. Closing Date: Open until filled Hiring Salary:$83,022.32 - $101,000.00 Annually D.O.E. Applications reviewed weekly, with first review October 6, 2025 Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO Job Posted by ApplicantPro
    $83k-101k yearly 11d ago
  • IT Helpdesk Technician I

    Mark-Taylor 4.4company rating

    Technical support engineer job in Scottsdale, AZ

    Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners. We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more. As our portfolio continues to grow, so does our Corporate Team! We are hiring a IT Helpdesk Technician I to join our IT Team. Our corporate office is located in McCormick Ranch neighborhood of Scottsdale, AZ. The Helpdesk Technician I provides first-line technical support to Mark-Taylor team members across both Corporate and Community operations. This role ensures timely resolution of IT incidents, accurate documentation, and exceptional customer service while supporting the company s strategic initiatives of People, Excellence, and Growth. The technician will assist in maintaining and deploying corporate and property technology systems, including Microsoft 365, Intune, Entra ID, Unifi networks, audio/visual (A/V) systems, and other property-level hardware and applications. You're Excited About This Role Because You Will: Serve as the first point of contact for IT support, providing timely assistance via phone, email, Teams, or in-person requests. Troubleshoot and resolve hardware and network issues for both corporate and community users. Configure, image, and deploy devices (computers, tablets, and mobile) using Intune and standard IT procedures. Maintain accurate documentation of tickets, assets, and resolutions within the IT service management system. Support and maintain A/V systems, digital signage, and conference room technology setups. Assist with network and Wi-Fi support, including Unifi device maintenance and Azure AD/MFA account management. Provide end-user support for Microsoft 365, Teams, Outlook, and property management platforms. Monitor and uphold IT security standards, including endpoint protection, patching, and compliance procedures. Collaborate with vendors and internal teams to resolve issues and coordinate technology installations. Contribute to IT documentation, knowledge sharing, and continuous improvement initiatives in line with Mark-Taylor's guiding principles. We're Excited to Meet You! Ideally, You Will Bring: Associate s degree in Information Technology, Computer Science, or a related field; or equivalent work experience. 1-2 years of experience in a HelpDesk or IT Support role. Strong knowledge of Windows 11 and Microsoft 365 environments. Familiarity with mac OS, Intune, Entra ID (Azure AD), and Unifi networks preferred. Experience with RMM or ticketing systems (e.g., VSAX/Kaseya, Autotask, or ConnectWise). Excellent troubleshooting, communication, and time management skills. Basic understanding of A/V systems, HDMI/DisplayPort connectivity, and conference room technology is preferred. Relevant certifications (CompTIA A+, Microsoft Certified Fundamentals) preferred. Prior experience in property management or managed services a plus. Why You ll Love Working at Mark-Taylor: Opportunities for career growth Employee referral program Paid time off, paid sick time, paid holidays, paid volunteer time Medical, dental, vision benefits, including paid parental leave 401k with company match Employee appreciation events MT Wellness program Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers) Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
    $32k-39k yearly est. 50d ago
  • IT Support Specialist

    AMS Schools 4.3company rating

    Technical support engineer job in Avondale, AZ

    We're excited to provide the best education in the best environment to our students! Academies of Math and Science Help Desk / IT Compensation: $18 - $21 an hour. Are you a dynamic, self-motivated, and intelligent individual wanting to join an innovative organization? As part of the AMS family, your role as a Help Desk Technician will allow you to utilize these skills while supporting our motivated students alongside our talented team of educators. Our passion is serving low-income neighborhoods and providing a STEM-focused education in conjunction with music, foreign language, and sports programs. Why work for us? Competitive salaries and bonus pay Full benefits including medical, dental, vision, retirement (with employer contributions), PTO, and disability and life insurance Supportive, collaborative culture with incredible coworkers and leaders Comprehensive training, follow-up coaching, and professional development Extensive opportunities for career mobility/advancement as our schools and network continue to grow and expand to new areas The chance to truly make a difference in the lives of children who may not otherwise have access to a high-quality education Interested in pursuing an AMS career? Apply in 2 minutes through the link below. Please include a detailed resume describing your experience and data-supported accomplishments. Qualifications & competencies: Minimum 1 year tech-support experience Ability to troubleshoot and deploy Windows 7/8.1/10, ChromeOS, iOS and Android devices on-site and remotely Ability to troubleshoot and install PCs, AV equipment, phones, printers, projectors, and other devices Experience with the full suite of Microsoft Office (Word, Excel, OneDrive, etc.) Familiarity with the basic concepts of TCP/IP, DNS, DHCP, SMTP, Active Directory, Google Apps and Office 365 Maintenance and creation of network documentation Ability to work independently or with a team Excellent verbal and written communication skills Join us to enjoy rewarding challenges and ongoing opportunities!
    $18-21 hourly 49d ago
  • Field Support Engineer

    EIL Global It Solutions and Services

    Technical support engineer job in Phoenix, AZ

    We are seeking a Field Support Engineer to join our team in Phoenix. This role requires a minimum of 3 years of work experience in IT support. The position is for independent contractors. The ideal candidate will have a focused skill set in troubleshooting, technical support, and proficiency in Windows operating systems. Qualifications and Skills Minimum of 3 years of proven experience in field support, with a strong focus on IT services. Proficiency in troubleshooting technical issues across various IT infrastructure components. Hands-on experience in providing technical support for desktops, networks, and data center technologies. Strong knowledge of Windows operating systems and proficiency in navigating and resolving issues within them. Ability to work independently and manage freelance or contract assignments efficiently. Excellent communication skills to interact effectively with clients and team members across various regions. Must have skills include the ability to adapt quickly to new technologies and environments, ensuring seamless client service. Flexibility in working across different time zones, understanding the global nature of the business operations. Roles and Responsibilities Provide on-site technical support, maintaining high levels of customer satisfaction across assigned locations. Diagnose and resolve hardware, software, and network issues, ensuring minimal downtime for client operations. Collaborate with the IT team to implement solutions and improve IT service quality across the enterprise. Manage and document technical processes, ensuring accurate records of service requests and resolutions. Conduct regular system health checks and proactive maintenance to prevent potential IT disruptions. Liaise with various teams within EIL Global to ensure effective project delivery and service enhancement. Stay updated with the latest advancements in IT support technologies and methodologies to recommend improvements. Ensure compliance with the company's IT policies and procedures while delivering solutions tailored to client needs.
    $83k-132k yearly est. 60d+ ago
  • IT Network Engineer- In Phoenix, AZ

    Leslie's Pool Supplies (DBA

    Technical support engineer job in Phoenix, AZ

    DIVE IN TO A NEW CAREER WITH LESLIE'S: Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. Note: This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support. This position is not open to agency submissions. Job Overview: The IT Network Engineer is responsible for the architecture/design, implementation, maintenance, and optimization of our on-premises and cloud network infrastructure across our retail locations, warehouses, and corporate office. The IT Network Engineer will ensure the seamless and secure operation of our network, supporting our business operations, point-of-sale systems, and customer experience. This position requires a proactive approach to network management, strong problem-solving abilities, and a commitment to maintaining high availability and performance. Responsibilities: * Design, configure, and deploy network hardware and software, including routers, switches, firewalls, wireless access points, and VPN solutions, in accordance with company standards and industry best practices * Proactively monitor network performance of corporate, warehouse, and store networks, identify and resolve issues, and perform regular maintenance to ensure optimal uptime and efficiency * Utilize network monitoring tools to detect anomalies and potential security threats * Provide expert-level support for network-related incidents, diagnosing and resolving complex connectivity and performance issues in a timely manner * Assist in the development and testing of network disaster recovery and business continuity plans * Create and maintain network documentation, including diagrams and configurations of the corporate, warehouse, and store networks * Identify opportunities for process improvement and implement changes to enhance efficiency * Foster strong relationships with other IT teams and business departments to ensure seamless integration of services and proactive support * Collaborate with other teams to troubleshoot system-wide issues * Maintain a positive and professional demeanor when interacting with both internal and external users * Manage workload and ensure timely resolution of support tickets * Stay abreast of new networking technologies Qualifications: * Networking Fundamentals: * Deep understanding of TCP/IP, OSI Models * Advanced working knowledge of Cisco Routing and Switching platforms. Cisco CCNA certification required, CCNP certification preferred * Minimum of 5 years' experience working with medium/large size LAN and WAN environments. * Minimum 5 years' experience with configuring, installing, and troubleshooting enterprise-grade network devices (switches, routers, firewalls, Wireless AP's) * Experience and proficiency with network monitoring and management tools (SolarWinds, Wireshark, Dynatrace) * Ability to diagnose and resolve complex network issues quickly and efficiently * Ability to create and maintain detailed network diagrams, configurations, and procedural documentation * Network Security * Strong understanding of network security principles and best practices * Experience implementing and managing security features like firewalls, IDS/IPS, VPNs, NAC (Network Access Control), and access control lists (ACLs) * Knowledge of common cyber threats and mitigation strategies * Cloud Networking * Minimum 5 years' experience with Cloud networking and architecture in major cloud platforms (Azure, GCP, OCI, AWS) * Understanding of hybrid cloud networking architectures Leslie's provides a robust benefits package, including: * Comprehensive medical, pharmacy, dental, & vision plan options * Health savings account (with enrollment in the high deductible health plan option) * Health & dependent care flexible spending accounts * Company-paid basic life insurance * Voluntary supplemental life insurance * Company-paid short-term disability and long-term disability insurance * Pre-tax and Roth 401(k) with company match * Paid sick and bereavement leave * 10 paid holidays, including a floating personal day * Employee assistance and wellness programs * Free onsite health clinic * Hybrid work schedule * Product discounts at Leslie's Retail stores Leslie's recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
    $77k-107k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Technical support engineer job in Surprise, AZ

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $23.00/Hour
    $23 hourly 3d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Chandler, AZ?

The average technical support engineer in Chandler, AZ earns between $49,000 and $106,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Chandler, AZ

$72,000

What are the biggest employers of Technical Support Engineers in Chandler, AZ?

The biggest employers of Technical Support Engineers in Chandler, AZ are:
  1. TASER Self-Defense
  2. ASML Holding
  3. EV Group, Inc.
  4. Us01
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